Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 3f833b2..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xdcaa=['string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','login','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','uniqueid','email','calleridname','queue','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','error','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','instanceUrl','Salesforce\x20account\x20type\x20not\x20recognized','abandoned','[ABANDONED]','isNil','[ABANDONED]\x20Integration\x20account\x20type\x20%s.','stringify','lodash','request-promise','moment','md5','jsforce','util','ioredis','./util','../../../../config/logger','salesforce','redis','defaults','localhost','emit','ticketType','assign','utc','getString','Subjects','Descriptions','WhoId','Case','sobject','validateEmail','User','find','execute','then','length','info','Agent\x20%s\x20found.','resolve','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','display_name','Task','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','lead','Phone','Name','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','format','Caller\x20-\x20%s','moduleCreate','No\x20Company','upperFirst','create','forEach','type'];(function(_0x18a79d,_0x57bd2c){var _0x4f8848=function(_0x28af80){while(--_0x28af80){_0x18a79d['push'](_0x18a79d['shift']());}};_0x4f8848(++_0x57bd2c);}(_0xdcaa,0x1e9));var _0xadca=function(_0x172182,_0x1b23f9){_0x172182=_0x172182-0x0;var _0x490261=_0xdcaa[_0x172182];return _0x490261;};'use strict';var _=require(_0xadca('0x0'));var rp=require(_0xadca('0x1'));var moment=require(_0xadca('0x2'));var BPromise=require('bluebird');var md5=require(_0xadca('0x3'));var jsforce=require(_0xadca('0x4'));var util=require(_0xadca('0x5'));var Redis=require(_0xadca('0x6'));var intUtil=require(_0xadca('0x7'));var config=require('../../../../config/environment');var logger=require(_0xadca('0x8'))(_0xadca('0x9'));config[_0xadca('0xa')]=_[_0xadca('0xb')](config['redis'],{'host':_0xadca('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xadca('0xa')]));function emit(_0x1e3b9e,_0x42ccfb,_0x1fe5b8){io['to'](_0x1e3b9e)[_0xadca('0xd')](_0x42ccfb,_0x1fe5b8);}function getTicket(_0x33f4c8,_0x5713ab,_0x31c1d7,_0x2f1fd0,_0x2a5d3b,_0x536063,_0x1b1494,_0x4da9df){var _0x4d829d={};if(_0x2f1fd0[_0xadca('0xe')]==='Task'){_0x4d829d=Object[_0xadca('0xf')]({},{'OwnerId':_0x5713ab['id'],'ActivityDate':moment[_0xadca('0x10')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0xadca('0x11')](_0x2f1fd0[_0xadca('0x12')],_0x2a5d3b,'\x20'),'Description':intUtil[_0xadca('0x11')](_0x2f1fd0[_0xadca('0x13')],_0x2a5d3b,'\x0a')},getCustomFields(_0x536063,_0x2a5d3b));if(_0x31c1d7){_0x4d829d[_0xadca('0x14')]=_0x31c1d7['id'];}}else if(_0x2f1fd0['ticketType']===_0xadca('0x15')){_0x4d829d=Object['assign']({},{'OwnerId':_0x5713ab['id'],'Subject':intUtil[_0xadca('0x11')](_0x2f1fd0[_0xadca('0x12')],_0x2a5d3b,'\x20'),'Description':intUtil['getString'](_0x2f1fd0[_0xadca('0x13')],_0x2a5d3b,'\x0a')},getCustomFields(_0x536063,_0x2a5d3b));if(_0x31c1d7){_0x4d829d['ContactId']=_0x31c1d7['id'];}}return _0x1b1494[_0xadca('0x16')](_0x2f1fd0['ticketType'])['create'](_0x4d829d);}function getUser(_0x427ea7,_0x2ccc08,_0x18e6d8){if(!_['isNil'](_0x2ccc08)&&intUtil[_0xadca('0x17')](_0x2ccc08)){var _0x2a4314={'Email':_0x2ccc08};var _0xcbc3fd={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x18e6d8[_0xadca('0x16')](_0xadca('0x18'))[_0xadca('0x19')](_0x2a4314,_0xcbc3fd)[_0xadca('0x1a')]()[_0xadca('0x1b')](function(_0x5270f1){if(_0x5270f1[_0xadca('0x1c')]){var _0x140c68=_[_0xadca('0x19')](_0x5270f1,function(_0x420979){return _0x420979['Email']===_0x2ccc08;});if(_0x140c68){logger[_0xadca('0x1d')](_0xadca('0x1e'),_0x2ccc08);return BPromise[_0xadca('0x1f')]({'id':_0x140c68['Id'],'name':_0x140c68['Name']});}}else{logger[_0xadca('0x1d')](_0xadca('0x20'),_0x2ccc08);return _0x18e6d8[_0xadca('0x21')]()['then'](function(_0x3ba6e4){return BPromise['resolve']({'id':_0x3ba6e4[_0xadca('0x22')],'name':_0x3ba6e4[_0xadca('0x23')]});});}});}else{logger[_0xadca('0x1d')](_0xadca('0x20'),_0x2ccc08);return _0x18e6d8[_0xadca('0x21')]()[_0xadca('0x1b')](function(_0x28eb05){return BPromise[_0xadca('0x1f')]({'id':_0x28eb05[_0xadca('0x22')],'name':_0x28eb05['display_name']});});}}function getEndUser(_0x3bc6b4,_0x535e7b,_0x3aa6ab,_0xc8b36a,_0x37f982){var _0x23293f={'Phone':_0xc8b36a};var _0x2ac3c5={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xadca('0x1f')]()[_0xadca('0x1b')](function(){if(_0x535e7b[_0xadca('0xe')]===_0xadca('0x24')){logger[_0xadca('0x1d')](_0xadca('0x25'),_0xc8b36a,_0x535e7b[_0xadca('0x26')]);switch(_0x535e7b[_0xadca('0x26')]){case _0xadca('0x27'):return _0x37f982['sobject'](_0xadca('0x28'))['find'](_0x23293f,_0x2ac3c5)[_0xadca('0x1a')]()['then'](function(_0x5042b8){if(_0x5042b8&&_0x5042b8[_0xadca('0x1c')]){return _0x5042b8;}else{return _0x37f982[_0xadca('0x16')](_0xadca('0x29'))[_0xadca('0x19')](_0x23293f,_0x2ac3c5);}});case _0xadca('0x2a'):return _0x37f982['sobject']('Contact')[_0xadca('0x19')](_0x23293f,_0x2ac3c5)[_0xadca('0x1a')]();case _0xadca('0x2b'):return _0x37f982[_0xadca('0x16')](_0xadca('0x29'))[_0xadca('0x19')](_0x23293f,_0x2ac3c5);default:return null;}}else if(_0x535e7b[_0xadca('0xe')]===_0xadca('0x15')){logger['info'](_0xadca('0x25'),_0xc8b36a,'contact');return _0x37f982['sobject']('Contact')[_0xadca('0x19')](_0x23293f,_0x2ac3c5)['execute']();}})['then'](function(_0x143407){if(_0x143407&&_0x143407[_0xadca('0x1c')]){var _0x1fcb9d=_[_0xadca('0x19')](_0x143407,function(_0x45736d){return _0x45736d[_0xadca('0x2c')]===_0xc8b36a;});if(_0x1fcb9d){return BPromise[_0xadca('0x1f')]({'id':_0x1fcb9d['Id'],'name':_0x1fcb9d[_0xadca('0x2d')],'phone':_0x1fcb9d[_0xadca('0x2c')]});}}})[_0xadca('0x1b')](function(_0x1375b){if(_0x1375b){logger['info'](_0xadca('0x2e'),_0xc8b36a);return BPromise[_0xadca('0x1f')](_0x1375b);}else{logger[_0xadca('0x1d')](_0xadca('0x2f'),_0xc8b36a);var _0x5cb606={'LastName':_0x3aa6ab!=='<unknown>'?_0x3aa6ab:util[_0xadca('0x30')](_0xadca('0x31'),_0xc8b36a),'Phone':_0xc8b36a};if(_0x535e7b[_0xadca('0x32')]){if(_0x535e7b[_0xadca('0x32')]===_0xadca('0x2a')){logger[_0xadca('0x1d')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0xc8b36a,_0x535e7b[_0xadca('0x32')]);}else if(_0x535e7b[_0xadca('0x32')]==='lead'&&_0x535e7b[_0xadca('0xe')]===_0xadca('0x24')){logger[_0xadca('0x1d')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0xc8b36a,_0x535e7b[_0xadca('0x32')]);_0x5cb606['Company']=_0xadca('0x33');}else{return null;}}return _0x37f982[_0xadca('0x16')](_[_0xadca('0x34')](_0x535e7b[_0xadca('0x32')]))[_0xadca('0x35')](_0x5cb606);}});}function getCustomFields(_0x2db726,_0xbf3c4a){var _0x473a27={};if(_0x2db726['length']>0x0){_[_0xadca('0x36')](_0x2db726,function(_0x5b47b7){if(_0x5b47b7[_0xadca('0x37')]===_0xadca('0x38')&&_0x5b47b7[_0xadca('0x39')]){_0x473a27[_0x5b47b7[_0xadca('0x39')]]=_0x5b47b7[_0xadca('0x3a')][_0xadca('0x3b')]();}else if(_0x5b47b7[_0xadca('0x37')]===_0xadca('0x3c')&&_0x5b47b7[_0xadca('0x3d')]&&_0x5b47b7[_0xadca('0x39')]){_0xbf3c4a[_0x5b47b7[_0xadca('0x3d')]]&&(_0x473a27[_0x5b47b7[_0xadca('0x39')]]=_0xbf3c4a[_0x5b47b7[_0xadca('0x3d')]][_0xadca('0x3b')]());}else if(_0x5b47b7[_0xadca('0x37')]===_0xadca('0x3e')&&_0x5b47b7[_0xadca('0x3f')]&&_0x5b47b7[_0xadca('0x3f')][_0xadca('0x40')]&&_0x5b47b7[_0xadca('0x39')]){_0xbf3c4a[_0x5b47b7[_0xadca('0x3f')][_0xadca('0x40')][_0xadca('0x41')]()]&&(_0x473a27[_0x5b47b7[_0xadca('0x39')]]=_0xbf3c4a[_0x5b47b7[_0xadca('0x3f')]['name'][_0xadca('0x41')]()]['toString']());}});}return _0x473a27;}function getConnection(_0x4d248c){var _0x3b0ff7=_0x4d248c['password'][_0xadca('0x42')](_0x4d248c[_0xadca('0x43')]);var _0x395486=new jsforce[(_0xadca('0x44'))]({'oauth2':{'loginUrl':_0x4d248c[_0xadca('0x45')]||_0xadca('0x46'),'clientId':_0x4d248c['clientId'],'clientSecret':_0x4d248c['clientSecret']}});return _0x395486[_0xadca('0x47')](_0x4d248c['username'],_0x3b0ff7)['then'](function(){logger['info']('Connection\x20established.');return _0x395486;});}exports['queue']=function(_0x356b0f,_0x519bae,_0x5dbef3,_0x267da8,_0x3e2a78,_0x5ce7ae){var _0x36bd71,_0x82bc44,_0x142597,_0x2ad51b;_0x5ce7ae[_0xadca('0x48')]=intUtil[_0xadca('0x49')](_0x5ce7ae[_0xadca('0x48')]);_0x5ce7ae[_0xadca('0x45')]=intUtil[_0xadca('0x49')](_0x5ce7ae[_0xadca('0x45')]);if(_0x3e2a78&&_0x3e2a78[_0xadca('0x4a')]){logger['info'](_0xadca('0x4b'),_0xadca('0x4c'));_0x519bae['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5ce7ae[_0xadca('0x48')],_0x519bae[_0xadca('0x4d')],md5(_0x519bae[_0xadca('0x4d')]));}else{_0x519bae['recordingURL']='';}return getConnection(_0x5ce7ae)['then'](function(_0x25641e){_0x2ad51b=_0x25641e;return getUser(_0x5ce7ae,_0x267da8[_0xadca('0x4e')],_0x2ad51b);})[_0xadca('0x1b')](function(_0x415e40){_0x36bd71=_0x415e40;return getEndUser(_0x5ce7ae,_0x5dbef3,_0x519bae[_0xadca('0x4f')],_0x519bae['calleridnum'],_0x2ad51b);})[_0xadca('0x1b')](function(_0x3f4e73){_0x82bc44=_0x3f4e73;return getTicket(_0x5ce7ae,_0x36bd71,_0x82bc44,_0x5dbef3,_0x519bae,_0x5dbef3['Fields'],_0x2ad51b,_0xadca('0x50'));})[_0xadca('0x1b')](function(_0x2fb95b){_0x142597=_0x2fb95b;logger[_0xadca('0x1d')](_0xadca('0x51'),_0x142597['id']);logger[_0xadca('0x1d')](_0xadca('0x52'),_0x142597['id'],_0x267da8[_0xadca('0x40')],_0x5ce7ae[_0xadca('0x37')]);switch(_0x5ce7ae[_0xadca('0x37')]){case'integrationTab':emit(util[_0xadca('0x30')](_0xadca('0x53'),_0x267da8[_0xadca('0x40')]),_0xadca('0x54'),{'recordId':_0x142597['id']});break;case _0xadca('0x55'):emit(util[_0xadca('0x30')](_0xadca('0x53'),_0x267da8['name']),_0xadca('0x56'),{'uri':util[_0xadca('0x30')](_0xadca('0x57'),_0x2ad51b['instanceUrl'],_0x142597['id'])});break;default:logger['error'](_0xadca('0x58'));}})[_0xadca('0x59')](function(_0x2aca09){logger[_0xadca('0x5a')](_0xadca('0x4b'),JSON['stringify'](_0x2aca09));});};exports[_0xadca('0x5b')]=function(_0x8ec16e,_0x256621,_0x233830,_0x2a4200,_0x2dc4ca,_0x183a95,_0x4e271d){var _0x4300da,_0x49907e,_0x1ec19d,_0x3edc04;_0x183a95[_0xadca('0x48')]=intUtil[_0xadca('0x49')](_0x183a95['serverUrl']);_0x183a95[_0xadca('0x45')]=intUtil[_0xadca('0x49')](_0x183a95['remoteUri']);if(_0x4e271d&&_0x4e271d[_0xadca('0x5c')]&&_0x4e271d[_0xadca('0x5c')]!==_0xadca('0x5d')){logger[_0xadca('0x1d')](_0xadca('0x5e'),_0xadca('0x4c'));_0x256621[_0xadca('0x5f')]=util[_0xadca('0x30')](_0xadca('0x60'),_0x183a95[_0xadca('0x48')],_0x256621[_0xadca('0x4d')],md5(_0x256621[_0xadca('0x4d')]));}return getConnection(_0x183a95)['then'](function(_0x24f58b){_0x3edc04=_0x24f58b;return getUser(_0x183a95,_0x2a4200[_0xadca('0x4e')],_0x3edc04);})[_0xadca('0x1b')](function(_0x90ad58){_0x4300da=_0x90ad58;return getEndUser(_0x183a95,_0x233830,_0x256621[_0xadca('0x61')],_0x256621[_0xadca('0x62')],_0x3edc04);})['then'](function(_0x3a330e){_0x49907e=_0x3a330e;return getTicket(_0x183a95,_0x4300da,_0x49907e,_0x233830,_0x256621,_0x233830[_0xadca('0x63')],_0x3edc04,'outbound');})[_0xadca('0x1b')](function(_0x31ad57){_0x1ec19d=_0x31ad57;logger[_0xadca('0x1d')](_0xadca('0x64'),_0x1ec19d['id']);logger[_0xadca('0x1d')](_0xadca('0x65'),_0x1ec19d['id'],_0x2a4200['name'],_0x183a95[_0xadca('0x37')]);switch(_0x183a95[_0xadca('0x37')]){case'integrationTab':emit(util[_0xadca('0x30')]('user:%s',_0x2a4200['name']),'trigger:salesforce:display',{'recordId':_0x1ec19d['id']});break;case _0xadca('0x55'):emit(util[_0xadca('0x30')](_0xadca('0x53'),_0x2a4200[_0xadca('0x40')]),'trigger:browser:url',{'uri':util[_0xadca('0x30')](_0xadca('0x57'),_0x3edc04[_0xadca('0x66')],_0x1ec19d['id'])});break;default:logger[_0xadca('0x5a')](_0xadca('0x5e'),_0xadca('0x67'));}})[_0xadca('0x59')](function(_0x31c8f1){logger['error'](_0xadca('0x5e'),JSON['stringify'](_0x31c8f1));});};exports[_0xadca('0x68')]=function(_0x5e486f,_0x14dbba,_0x2d7ccb,_0x2374cf,_0x47a60d,_0x3c1e0c){var _0x195aa3,_0x549036,_0xec749a,_0x4bbf96;_0x3c1e0c[_0xadca('0x48')]=intUtil['stripTrailingSlash'](_0x3c1e0c[_0xadca('0x48')]);_0x3c1e0c[_0xadca('0x45')]=intUtil[_0xadca('0x49')](_0x3c1e0c[_0xadca('0x45')]);if(_0x47a60d&&_0x47a60d['monitor_format']){logger[_0xadca('0x1d')](_0xadca('0x69'),_0xadca('0x4c'));_0x14dbba['recordingURL']=util[_0xadca('0x30')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3c1e0c[_0xadca('0x48')],_0x14dbba[_0xadca('0x4d')],md5(_0x14dbba['uniqueid']));}else{_0x14dbba['recordingURL']='';}return getConnection(_0x3c1e0c)['then'](function(_0x17706c){_0x4bbf96=_0x17706c;if(!_[_0xadca('0x6a')](_0x2374cf)){return getUser(_0x3c1e0c,_0x2374cf[_0xadca('0x40')],_0x4bbf96);}else{return getUser(_0x3c1e0c,null,_0x4bbf96);}})[_0xadca('0x1b')](function(_0x23115b){_0x195aa3=_0x23115b;return getEndUser(_0x3c1e0c,_0x2d7ccb,_0x14dbba[_0xadca('0x4f')],_0x14dbba['calleridnum'],_0x4bbf96);})['then'](function(_0x2f2065){_0x549036=_0x2f2065;return getTicket(_0x3c1e0c,_0x195aa3,_0x549036,_0x2d7ccb,_0x14dbba,_0x2d7ccb['Fields'],_0x4bbf96);})[_0xadca('0x1b')](function(_0x2decc2){_0xec749a=_0x2decc2;logger[_0xadca('0x1d')]('[ABANDONED]\x20Ticket\x20%s\x20created.',_0xec749a['id']);logger[_0xadca('0x1d')](_0xadca('0x6b'),_0x3c1e0c['type']);})[_0xadca('0x59')](function(_0x4137f7){logger['error'](_0xadca('0x69'),JSON[_0xadca('0x6c')](_0x4137f7));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file