Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 67a5db8..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x7932=['format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','upperFirst','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','recordingURL','email','calleridname','calleridnum','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','trigger:salesforce:display','user:%s','trigger:browser:url','%s/%s/e','error','catch','[QUEUE]','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','destcalleridname','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','instanceUrl','unmanaged','lastevent','toUpperCase','Fields',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','moment','bluebird','md5','jsforce','util','ioredis','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','ticketType','Task','utc','getString','Subjects','Descriptions','WhoId','assign','ContactId','sobject','create','validateEmail','execute','then','find','Email','info','resolve','Name','identity','display_name','user_id','moduleSearch','Contact','length','Lead','contact','lead','Case','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>'];(function(_0x45b1ba,_0x5a6a21){var _0x145ddb=function(_0x650d42){while(--_0x650d42){_0x45b1ba['push'](_0x45b1ba['shift']());}};_0x145ddb(++_0x5a6a21);}(_0x7932,0x11e));var _0x2793=function(_0x3e889e,_0x346e8c){_0x3e889e=_0x3e889e-0x0;var _0x365965=_0x7932[_0x3e889e];return _0x365965;};'use strict';var _=require('lodash');var rp=require('request-promise');var moment=require(_0x2793('0x0'));var BPromise=require(_0x2793('0x1'));var md5=require(_0x2793('0x2'));var jsforce=require(_0x2793('0x3'));var util=require(_0x2793('0x4'));var Redis=require(_0x2793('0x5'));var intUtil=require('./util');var config=require(_0x2793('0x6'));var logger=require(_0x2793('0x7'))(_0x2793('0x8'));config[_0x2793('0x9')]=_[_0x2793('0xa')](config['redis'],{'host':_0x2793('0xb'),'port':0x18eb});var io=require(_0x2793('0xc'))(new Redis(config[_0x2793('0x9')]));function emit(_0x5c3e7b,_0x5b9084,_0x235764){io['to'](_0x5c3e7b)[_0x2793('0xd')](_0x5b9084,_0x235764);}function getTicket(_0x37cc5b,_0x45b04e,_0x539049,_0x1796d9,_0x512496,_0x3a44f4,_0x432bea,_0x56ad8a){var _0x2d07ee={};if(_0x1796d9[_0x2793('0xe')]===_0x2793('0xf')){_0x2d07ee=Object['assign']({},{'OwnerId':_0x45b04e['id'],'ActivityDate':moment[_0x2793('0x10')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x2793('0x11')](_0x1796d9[_0x2793('0x12')],_0x512496,'\x20'),'Description':intUtil[_0x2793('0x11')](_0x1796d9[_0x2793('0x13')],_0x512496,'\x0a')},getCustomFields(_0x3a44f4,_0x512496));if(_0x539049){_0x2d07ee[_0x2793('0x14')]=_0x539049['id'];}}else if(_0x1796d9[_0x2793('0xe')]==='Case'){_0x2d07ee=Object[_0x2793('0x15')]({},{'OwnerId':_0x45b04e['id'],'Subject':intUtil[_0x2793('0x11')](_0x1796d9[_0x2793('0x12')],_0x512496,'\x20'),'Description':intUtil[_0x2793('0x11')](_0x1796d9[_0x2793('0x13')],_0x512496,'\x0a')},getCustomFields(_0x3a44f4,_0x512496));if(_0x539049){_0x2d07ee[_0x2793('0x16')]=_0x539049['id'];}}return _0x432bea[_0x2793('0x17')](_0x1796d9[_0x2793('0xe')])[_0x2793('0x18')](_0x2d07ee);}function getUser(_0x49001a,_0xf39d36,_0x1fe76d){if(!_['isNil'](_0xf39d36)&&intUtil[_0x2793('0x19')](_0xf39d36)){var _0x3538ac={'Email':_0xf39d36};var _0x2a2ae5={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1fe76d[_0x2793('0x17')]('User')['find'](_0x3538ac,_0x2a2ae5)[_0x2793('0x1a')]()[_0x2793('0x1b')](function(_0x3c961e){if(_0x3c961e['length']){var _0x1e0ea4=_[_0x2793('0x1c')](_0x3c961e,function(_0x3eb000){return _0x3eb000[_0x2793('0x1d')]===_0xf39d36;});if(_0x1e0ea4){logger[_0x2793('0x1e')]('Agent\x20%s\x20found.',_0xf39d36);return BPromise[_0x2793('0x1f')]({'id':_0x1e0ea4['Id'],'name':_0x1e0ea4[_0x2793('0x20')]});}}else{logger[_0x2793('0x1e')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0xf39d36);return _0x1fe76d[_0x2793('0x21')]()[_0x2793('0x1b')](function(_0x2ef3a2){return BPromise[_0x2793('0x1f')]({'id':_0x2ef3a2['user_id'],'name':_0x2ef3a2[_0x2793('0x22')]});});}});}else{logger[_0x2793('0x1e')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0xf39d36);return _0x1fe76d[_0x2793('0x21')]()['then'](function(_0x56074e){return BPromise[_0x2793('0x1f')]({'id':_0x56074e[_0x2793('0x23')],'name':_0x56074e[_0x2793('0x22')]});});}}function getEndUser(_0x1c5a77,_0x43a93b,_0x2c4123,_0x1760e2,_0x3d2de1){var _0x43b72f={'Phone':_0x1760e2};var _0x2b0b0e={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0x2793('0x1b')](function(){if(_0x43a93b[_0x2793('0xe')]===_0x2793('0xf')){logger[_0x2793('0x1e')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x1760e2,_0x43a93b[_0x2793('0x24')]);switch(_0x43a93b['moduleSearch']){case'contact_lead':return _0x3d2de1['sobject'](_0x2793('0x25'))[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e)[_0x2793('0x1a')]()[_0x2793('0x1b')](function(_0x1d7371){if(_0x1d7371&&_0x1d7371[_0x2793('0x26')]){return _0x1d7371;}else{return _0x3d2de1['sobject'](_0x2793('0x27'))[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e);}});case _0x2793('0x28'):return _0x3d2de1['sobject'](_0x2793('0x25'))[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e)[_0x2793('0x1a')]();case _0x2793('0x29'):return _0x3d2de1[_0x2793('0x17')]('Lead')[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e);default:return null;}}else if(_0x43a93b[_0x2793('0xe')]===_0x2793('0x2a')){logger['info'](_0x2793('0x2b'),_0x1760e2,_0x2793('0x28'));return _0x3d2de1[_0x2793('0x17')]('Contact')[_0x2793('0x1c')](_0x43b72f,_0x2b0b0e)[_0x2793('0x1a')]();}})[_0x2793('0x1b')](function(_0x15b7d1){if(_0x15b7d1&&_0x15b7d1[_0x2793('0x26')]){var _0xdc81de=_[_0x2793('0x1c')](_0x15b7d1,function(_0x5f1ad4){return _0x5f1ad4[_0x2793('0x2c')]===_0x1760e2;});if(_0xdc81de){return BPromise['resolve']({'id':_0xdc81de['Id'],'name':_0xdc81de[_0x2793('0x20')],'phone':_0xdc81de['Phone']});}}})[_0x2793('0x1b')](function(_0x5da12b){if(_0x5da12b){logger[_0x2793('0x1e')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x1760e2);return BPromise[_0x2793('0x1f')](_0x5da12b);}else{logger['info'](_0x2793('0x2d'),_0x1760e2);var _0x58e090={'LastName':_0x2c4123!==_0x2793('0x2e')?_0x2c4123:util[_0x2793('0x2f')](_0x2793('0x30'),_0x1760e2),'Phone':_0x1760e2};if(_0x43a93b[_0x2793('0x31')]){if(_0x43a93b['moduleCreate']===_0x2793('0x28')){logger[_0x2793('0x1e')](_0x2793('0x32'),_0x1760e2,_0x43a93b['moduleCreate']);}else if(_0x43a93b[_0x2793('0x31')]===_0x2793('0x29')&&_0x43a93b[_0x2793('0xe')]===_0x2793('0xf')){logger['info'](_0x2793('0x32'),_0x1760e2,_0x43a93b[_0x2793('0x31')]);_0x58e090['Company']=_0x2793('0x33');}else{return null;}}return _0x3d2de1[_0x2793('0x17')](_[_0x2793('0x34')](_0x43a93b[_0x2793('0x31')]))[_0x2793('0x18')](_0x58e090);}});}function getCustomFields(_0x53a563,_0x13a800){var _0x187d11={};if(_0x53a563[_0x2793('0x26')]>0x0){_[_0x2793('0x35')](_0x53a563,function(_0x1d6d13){if(_0x1d6d13[_0x2793('0x36')]===_0x2793('0x37')&&_0x1d6d13['idField']){_0x187d11[_0x1d6d13[_0x2793('0x38')]]=_0x1d6d13[_0x2793('0x39')][_0x2793('0x3a')]();}else if(_0x1d6d13[_0x2793('0x36')]===_0x2793('0x3b')&&_0x1d6d13['variableName']&&_0x1d6d13['idField']){_0x13a800[_0x1d6d13['variableName']]&&(_0x187d11[_0x1d6d13[_0x2793('0x38')]]=_0x13a800[_0x1d6d13[_0x2793('0x3c')]]['toString']());}else if(_0x1d6d13[_0x2793('0x36')]===_0x2793('0x3d')&&_0x1d6d13[_0x2793('0x3e')]&&_0x1d6d13['Variable'][_0x2793('0x3f')]&&_0x1d6d13['idField']){_0x13a800[_0x1d6d13['Variable']['name']['toLowerCase']()]&&(_0x187d11[_0x1d6d13[_0x2793('0x38')]]=_0x13a800[_0x1d6d13[_0x2793('0x3e')][_0x2793('0x3f')][_0x2793('0x40')]()]['toString']());}});}return _0x187d11;}function getConnection(_0x41d839){var _0x5f5b39=_0x41d839[_0x2793('0x41')][_0x2793('0x42')](_0x41d839[_0x2793('0x43')]);var _0x2df6bc=new jsforce[(_0x2793('0x44'))]({'oauth2':{'loginUrl':_0x41d839[_0x2793('0x45')]||_0x2793('0x46'),'clientId':_0x41d839[_0x2793('0x47')],'clientSecret':_0x41d839[_0x2793('0x48')]}});return _0x2df6bc['login'](_0x41d839[_0x2793('0x49')],_0x5f5b39)[_0x2793('0x1b')](function(){logger[_0x2793('0x1e')](_0x2793('0x4a'));return _0x2df6bc;});}exports[_0x2793('0x4b')]=function(_0x5b7419,_0x323a7a,_0x414dab,_0x14c05d,_0x49c820,_0xc8bd6){var _0x523122,_0x13e352,_0x3af37e,_0xed8f06;_0xc8bd6[_0x2793('0x4c')]=intUtil[_0x2793('0x4d')](_0xc8bd6['serverUrl']);_0xc8bd6['remoteUri']=intUtil['stripTrailingSlash'](_0xc8bd6['remoteUri']);if(_0x49c820&&_0x49c820[_0x2793('0x4e')]){logger[_0x2793('0x1e')]('[QUEUE]','Recording\x20is\x20enabled!');_0x323a7a['recordingURL']=util[_0x2793('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc8bd6[_0x2793('0x4c')],_0x323a7a['uniqueid'],md5(_0x323a7a['uniqueid']));}else{_0x323a7a[_0x2793('0x4f')]='';}return getConnection(_0xc8bd6)['then'](function(_0x3c6522){_0xed8f06=_0x3c6522;return getUser(_0xc8bd6,_0x14c05d[_0x2793('0x50')],_0xed8f06);})[_0x2793('0x1b')](function(_0x9bdd08){_0x523122=_0x9bdd08;return getEndUser(_0xc8bd6,_0x414dab,_0x323a7a[_0x2793('0x51')],_0x323a7a[_0x2793('0x52')],_0xed8f06);})[_0x2793('0x1b')](function(_0x338068){_0x13e352=_0x338068;return getTicket(_0xc8bd6,_0x523122,_0x13e352,_0x414dab,_0x323a7a,_0x414dab['Fields'],_0xed8f06,_0x2793('0x4b'));})[_0x2793('0x1b')](function(_0x26e416){_0x3af37e=_0x26e416;logger['info'](_0x2793('0x53'),_0x3af37e['id']);logger[_0x2793('0x1e')](_0x2793('0x54'),_0x3af37e['id'],_0x14c05d['name'],_0xc8bd6['type']);switch(_0xc8bd6[_0x2793('0x36')]){case _0x2793('0x55'):emit(util[_0x2793('0x2f')]('user:%s',_0x14c05d['name']),_0x2793('0x56'),{'recordId':_0x3af37e['id']});break;case'newTab':emit(util[_0x2793('0x2f')](_0x2793('0x57'),_0x14c05d['name']),_0x2793('0x58'),{'uri':util[_0x2793('0x2f')](_0x2793('0x59'),_0xed8f06['instanceUrl'],_0x3af37e['id'])});break;default:logger[_0x2793('0x5a')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x2793('0x5b')](function(_0x202594){logger['error'](_0x2793('0x5c'),JSON[_0x2793('0x5d')](_0x202594));});};exports[_0x2793('0x5e')]=function(_0x1445d1,_0x2b82d7,_0x296798,_0x4bd850,_0x530fc1,_0x275f8b,_0x278003){var _0x471f5c,_0x2d4f95,_0x19faab,_0x39486;_0x275f8b[_0x2793('0x4c')]=intUtil[_0x2793('0x4d')](_0x275f8b['serverUrl']);_0x275f8b[_0x2793('0x45')]=intUtil[_0x2793('0x4d')](_0x275f8b[_0x2793('0x45')]);if(_0x278003&&_0x278003['recordingFormat']&&_0x278003[_0x2793('0x5f')]!==_0x2793('0x60')){logger[_0x2793('0x1e')](_0x2793('0x61'),_0x2793('0x62'));_0x2b82d7[_0x2793('0x4f')]=util[_0x2793('0x2f')](_0x2793('0x63'),_0x275f8b['serverUrl'],_0x2b82d7[_0x2793('0x64')],md5(_0x2b82d7['uniqueid']));}return getConnection(_0x275f8b)[_0x2793('0x1b')](function(_0x59a970){_0x39486=_0x59a970;return getUser(_0x275f8b,_0x4bd850[_0x2793('0x50')],_0x39486);})[_0x2793('0x1b')](function(_0x266040){_0x471f5c=_0x266040;return getEndUser(_0x275f8b,_0x296798,_0x2b82d7[_0x2793('0x65')],_0x2b82d7[_0x2793('0x66')],_0x39486);})['then'](function(_0x37660d){_0x2d4f95=_0x37660d;return getTicket(_0x275f8b,_0x471f5c,_0x2d4f95,_0x296798,_0x2b82d7,_0x296798['Fields'],_0x39486,'outbound');})[_0x2793('0x1b')](function(_0x13aefd){_0x19faab=_0x13aefd;logger[_0x2793('0x1e')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x19faab['id']);logger[_0x2793('0x1e')](_0x2793('0x67'),_0x19faab['id'],_0x4bd850[_0x2793('0x3f')],_0x275f8b[_0x2793('0x36')]);switch(_0x275f8b['type']){case _0x2793('0x55'):emit(util[_0x2793('0x2f')](_0x2793('0x57'),_0x4bd850['name']),_0x2793('0x56'),{'recordId':_0x19faab['id']});break;case'newTab':emit(util[_0x2793('0x2f')](_0x2793('0x57'),_0x4bd850[_0x2793('0x3f')]),_0x2793('0x58'),{'uri':util[_0x2793('0x2f')]('%s/%s/e',_0x39486[_0x2793('0x68')],_0x19faab['id'])});break;default:logger[_0x2793('0x5a')](_0x2793('0x61'),'Salesforce\x20account\x20type\x20not\x20recognized');}})[_0x2793('0x5b')](function(_0xba0f0b){logger[_0x2793('0x5a')](_0x2793('0x61'),JSON['stringify'](_0xba0f0b));});};exports[_0x2793('0x69')]=function(_0x2e4e13,_0x140275,_0x2e2023,_0x59d938,_0x5a1dfa,_0xef6ae4){var _0x158ce7,_0x3bbfb0,_0x4fa54d,_0xb81631;_0xef6ae4['serverUrl']=intUtil['stripTrailingSlash'](_0xef6ae4[_0x2793('0x4c')]);_0xef6ae4[_0x2793('0x45')]=intUtil[_0x2793('0x4d')](_0xef6ae4[_0x2793('0x45')]);if(_0x5a1dfa&&_0x5a1dfa[_0x2793('0x4e')]){logger[_0x2793('0x1e')]('['+_0x140275[_0x2793('0x6a')][_0x2793('0x6b')]()+']',_0x2793('0x62'));_0x140275[_0x2793('0x4f')]=util[_0x2793('0x2f')](_0x2793('0x63'),_0xef6ae4['serverUrl'],_0x140275['uniqueid'],md5(_0x140275[_0x2793('0x64')]));}else{_0x140275[_0x2793('0x4f')]='';}return getConnection(_0xef6ae4)[_0x2793('0x1b')](function(_0x40f329){_0xb81631=_0x40f329;if(!_['isNil'](_0x59d938)){return getUser(_0xef6ae4,_0x59d938['name'],_0xb81631);}else{return getUser(_0xef6ae4,null,_0xb81631);}})['then'](function(_0x442c8f){_0x158ce7=_0x442c8f;return getEndUser(_0xef6ae4,_0x2e2023,_0x140275['calleridname'],_0x140275['calleridnum'],_0xb81631);})['then'](function(_0x1edf43){_0x3bbfb0=_0x1edf43;return getTicket(_0xef6ae4,_0x158ce7,_0x3bbfb0,_0x2e2023,_0x140275,_0x2e2023[_0x2793('0x6c')],_0xb81631);})[_0x2793('0x1b')](function(_0x3ec3ef){_0x4fa54d=_0x3ec3ef;logger[_0x2793('0x1e')]('['+_0x140275[_0x2793('0x6a')][_0x2793('0x6b')]()+_0x2793('0x6d'),_0x4fa54d['id']);logger[_0x2793('0x1e')]('['+_0x140275[_0x2793('0x6a')]['toUpperCase']()+_0x2793('0x6e'),_0xef6ae4[_0x2793('0x36')]);})['catch'](function(_0x56eb4a){logger[_0x2793('0x5a')]('['+_0x140275[_0x2793('0x6a')][_0x2793('0x6b')]()+']',JSON[_0x2793('0x5d')](_0x56eb4a));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file