Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 7e02160..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x0890=['create','isNil','validateEmail','User','find','execute','Email','info','Agent\x20%s\x20found.','resolve','Name','then','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','lead','length','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','type','string','idField','content','toString','variableName','Variable','name','toLowerCase','password','concat','securityToken','Connection','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','queue','serverUrl','remoteUri','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Fields','[QUEUE]\x20Ticket\x20%s\x20created','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','stringify','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','instanceUrl','unmanaged','lastevent','toUpperCase','calleridname','calleridnum',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','request-promise','moment','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/logger','salesforce','redis','defaults','localhost','emit','ticketType','Task','utc','Subjects','getString','WhoId','Case','assign','Descriptions','ContactId','sobject'];(function(_0x2ddd52,_0x4e3b17){var _0x4bb4ec=function(_0x41905f){while(--_0x41905f){_0x2ddd52['push'](_0x2ddd52['shift']());}};_0x4bb4ec(++_0x4e3b17);}(_0x0890,0x1a7));var _0x0089=function(_0x3a1256,_0x1fe2db){_0x3a1256=_0x3a1256-0x0;var _0x1bd352=_0x0890[_0x3a1256];return _0x1bd352;};'use strict';var _=require('lodash');var rp=require(_0x0089('0x0'));var moment=require(_0x0089('0x1'));var BPromise=require(_0x0089('0x2'));var md5=require(_0x0089('0x3'));var jsforce=require(_0x0089('0x4'));var util=require(_0x0089('0x5'));var Redis=require(_0x0089('0x6'));var intUtil=require(_0x0089('0x7'));var config=require('../../../../config/environment');var logger=require(_0x0089('0x8'))(_0x0089('0x9'));config[_0x0089('0xa')]=_[_0x0089('0xb')](config[_0x0089('0xa')],{'host':_0x0089('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0089('0xa')]));function emit(_0x415bfd,_0x50bcb3,_0x4fbfd7){io['to'](_0x415bfd)[_0x0089('0xd')](_0x50bcb3,_0x4fbfd7);}function getTicket(_0xd769f1,_0x3e3ec1,_0x857647,_0x2f19d7,_0x439681,_0x1713f6,_0x5b27bc,_0x13e4a4){var _0x117a05={};if(_0x2f19d7[_0x0089('0xe')]===_0x0089('0xf')){_0x117a05=Object['assign']({},{'OwnerId':_0x3e3ec1['id'],'ActivityDate':moment[_0x0089('0x10')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil['getString'](_0x2f19d7[_0x0089('0x11')],_0x439681,'\x20'),'Description':intUtil[_0x0089('0x12')](_0x2f19d7['Descriptions'],_0x439681,'\x0a')},getCustomFields(_0x1713f6,_0x439681));if(_0x857647){_0x117a05[_0x0089('0x13')]=_0x857647['id'];}}else if(_0x2f19d7[_0x0089('0xe')]===_0x0089('0x14')){_0x117a05=Object[_0x0089('0x15')]({},{'OwnerId':_0x3e3ec1['id'],'Subject':intUtil[_0x0089('0x12')](_0x2f19d7[_0x0089('0x11')],_0x439681,'\x20'),'Description':intUtil[_0x0089('0x12')](_0x2f19d7[_0x0089('0x16')],_0x439681,'\x0a')},getCustomFields(_0x1713f6,_0x439681));if(_0x857647){_0x117a05[_0x0089('0x17')]=_0x857647['id'];}}return _0x5b27bc[_0x0089('0x18')](_0x2f19d7[_0x0089('0xe')])[_0x0089('0x19')](_0x117a05);}function getUser(_0x307ecc,_0x5d259a,_0x59283d){if(!_[_0x0089('0x1a')](_0x5d259a)&&intUtil[_0x0089('0x1b')](_0x5d259a)){var _0x42cebc={'Email':_0x5d259a};var _0x53c307={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x59283d[_0x0089('0x18')](_0x0089('0x1c'))[_0x0089('0x1d')](_0x42cebc,_0x53c307)[_0x0089('0x1e')]()['then'](function(_0x308f41){if(_0x308f41['length']){var _0x3f60bf=_['find'](_0x308f41,function(_0x4926ce){return _0x4926ce[_0x0089('0x1f')]===_0x5d259a;});if(_0x3f60bf){logger[_0x0089('0x20')](_0x0089('0x21'),_0x5d259a);return BPromise[_0x0089('0x22')]({'id':_0x3f60bf['Id'],'name':_0x3f60bf[_0x0089('0x23')]});}}else{logger[_0x0089('0x20')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x5d259a);return _0x59283d['identity']()[_0x0089('0x24')](function(_0x408ff8){return BPromise[_0x0089('0x22')]({'id':_0x408ff8[_0x0089('0x25')],'name':_0x408ff8[_0x0089('0x26')]});});}});}else{logger[_0x0089('0x20')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x5d259a);return _0x59283d['identity']()[_0x0089('0x24')](function(_0x3caf3e){return BPromise['resolve']({'id':_0x3caf3e[_0x0089('0x25')],'name':_0x3caf3e[_0x0089('0x26')]});});}}function getEndUser(_0x5b0816,_0x4e855a,_0xf76516,_0x256467,_0x4b2cf5){var _0x1e4508={'Phone':_0x256467};var _0x347d5a={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x0089('0x22')]()[_0x0089('0x24')](function(){if(_0x4e855a[_0x0089('0xe')]===_0x0089('0xf')){logger[_0x0089('0x20')](_0x0089('0x27'),_0x256467,_0x4e855a[_0x0089('0x28')]);switch(_0x4e855a['moduleSearch']){case _0x0089('0x29'):return _0x4b2cf5[_0x0089('0x18')](_0x0089('0x2a'))[_0x0089('0x1d')](_0x1e4508,_0x347d5a)[_0x0089('0x1e')]()[_0x0089('0x24')](function(_0xe2073e){if(_0xe2073e&&_0xe2073e['length']){return _0xe2073e;}else{return _0x4b2cf5[_0x0089('0x18')](_0x0089('0x2b'))[_0x0089('0x1d')](_0x1e4508,_0x347d5a);}});case _0x0089('0x2c'):return _0x4b2cf5[_0x0089('0x18')]('Contact')[_0x0089('0x1d')](_0x1e4508,_0x347d5a)[_0x0089('0x1e')]();case _0x0089('0x2d'):return _0x4b2cf5['sobject'](_0x0089('0x2b'))[_0x0089('0x1d')](_0x1e4508,_0x347d5a);default:return null;}}else if(_0x4e855a[_0x0089('0xe')]==='Case'){logger[_0x0089('0x20')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x256467,'contact');return _0x4b2cf5[_0x0089('0x18')](_0x0089('0x2a'))[_0x0089('0x1d')](_0x1e4508,_0x347d5a)[_0x0089('0x1e')]();}})[_0x0089('0x24')](function(_0x171edb){if(_0x171edb&&_0x171edb[_0x0089('0x2e')]){var _0x7cf042=_['find'](_0x171edb,function(_0x9a1abf){return _0x9a1abf['Phone']===_0x256467;});if(_0x7cf042){return BPromise['resolve']({'id':_0x7cf042['Id'],'name':_0x7cf042['Name'],'phone':_0x7cf042['Phone']});}}})['then'](function(_0x163fa8){if(_0x163fa8){logger[_0x0089('0x20')](_0x0089('0x2f'),_0x256467);return BPromise[_0x0089('0x22')](_0x163fa8);}else{logger[_0x0089('0x20')](_0x0089('0x30'),_0x256467);var _0x3367db={'LastName':_0xf76516!==_0x0089('0x31')?_0xf76516:util[_0x0089('0x32')](_0x0089('0x33'),_0x256467),'Phone':_0x256467};if(_0x4e855a[_0x0089('0x34')]){if(_0x4e855a[_0x0089('0x34')]===_0x0089('0x2c')){logger[_0x0089('0x20')](_0x0089('0x35'),_0x256467,_0x4e855a[_0x0089('0x34')]);}else if(_0x4e855a['moduleCreate']===_0x0089('0x2d')&&_0x4e855a[_0x0089('0xe')]==='Task'){logger[_0x0089('0x20')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x256467,_0x4e855a[_0x0089('0x34')]);_0x3367db['Company']=_0x0089('0x36');}else{return null;}}return _0x4b2cf5['sobject'](_['upperFirst'](_0x4e855a[_0x0089('0x34')]))[_0x0089('0x19')](_0x3367db);}});}function getCustomFields(_0x4ed92a,_0x2ba26b){var _0x2929da={};if(_0x4ed92a[_0x0089('0x2e')]>0x0){_['forEach'](_0x4ed92a,function(_0x5a3bcf){if(_0x5a3bcf[_0x0089('0x37')]===_0x0089('0x38')&&_0x5a3bcf[_0x0089('0x39')]){_0x2929da[_0x5a3bcf['idField']]=_0x5a3bcf[_0x0089('0x3a')][_0x0089('0x3b')]();}else if(_0x5a3bcf['type']==='variable'&&_0x5a3bcf[_0x0089('0x3c')]&&_0x5a3bcf[_0x0089('0x39')]){_0x2ba26b[_0x5a3bcf['variableName']]&&(_0x2929da[_0x5a3bcf[_0x0089('0x39')]]=_0x2ba26b[_0x5a3bcf[_0x0089('0x3c')]][_0x0089('0x3b')]());}else if(_0x5a3bcf[_0x0089('0x37')]==='customVariable'&&_0x5a3bcf[_0x0089('0x3d')]&&_0x5a3bcf[_0x0089('0x3d')]['name']&&_0x5a3bcf[_0x0089('0x39')]){_0x2ba26b[_0x5a3bcf['Variable']['name']['toLowerCase']()]&&(_0x2929da[_0x5a3bcf[_0x0089('0x39')]]=_0x2ba26b[_0x5a3bcf[_0x0089('0x3d')][_0x0089('0x3e')][_0x0089('0x3f')]()]['toString']());}});}return _0x2929da;}function getConnection(_0x42b4e0){var _0x56578d=_0x42b4e0[_0x0089('0x40')][_0x0089('0x41')](_0x42b4e0[_0x0089('0x42')]);var _0x3dc3d4=new jsforce[(_0x0089('0x43'))]({'oauth2':{'loginUrl':_0x42b4e0['remoteUri']||_0x0089('0x44'),'clientId':_0x42b4e0[_0x0089('0x45')],'clientSecret':_0x42b4e0[_0x0089('0x46')]}});return _0x3dc3d4[_0x0089('0x47')](_0x42b4e0[_0x0089('0x48')],_0x56578d)[_0x0089('0x24')](function(){logger[_0x0089('0x20')](_0x0089('0x49'));return _0x3dc3d4;});}exports[_0x0089('0x4a')]=function(_0x5cc169,_0x53313a,_0x57cc94,_0x3b21bf,_0x56b635,_0x1f9de9){var _0xfb3141,_0x27d064,_0x2df7d9,_0x40095f;_0x1f9de9[_0x0089('0x4b')]=intUtil['stripTrailingSlash'](_0x1f9de9['serverUrl']);_0x1f9de9[_0x0089('0x4c')]=intUtil[_0x0089('0x4d')](_0x1f9de9[_0x0089('0x4c')]);if(_0x56b635&&_0x56b635[_0x0089('0x4e')]){logger[_0x0089('0x20')](_0x0089('0x4f'),_0x0089('0x50'));_0x53313a[_0x0089('0x51')]=util[_0x0089('0x32')](_0x0089('0x52'),_0x1f9de9[_0x0089('0x4b')],_0x53313a[_0x0089('0x53')],md5(_0x53313a['uniqueid']));}else{_0x53313a[_0x0089('0x51')]='';}return getConnection(_0x1f9de9)['then'](function(_0x4ecf82){_0x40095f=_0x4ecf82;return getUser(_0x1f9de9,_0x3b21bf['email'],_0x40095f);})['then'](function(_0x2928d1){_0xfb3141=_0x2928d1;return getEndUser(_0x1f9de9,_0x57cc94,_0x53313a['calleridname'],_0x53313a['calleridnum'],_0x40095f);})['then'](function(_0x3c419b){_0x27d064=_0x3c419b;return getTicket(_0x1f9de9,_0xfb3141,_0x27d064,_0x57cc94,_0x53313a,_0x57cc94[_0x0089('0x54')],_0x40095f,_0x0089('0x4a'));})[_0x0089('0x24')](function(_0x1ea6a9){_0x2df7d9=_0x1ea6a9;logger[_0x0089('0x20')](_0x0089('0x55'),_0x2df7d9['id']);logger[_0x0089('0x20')]('[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x2df7d9['id'],_0x3b21bf['name'],_0x1f9de9[_0x0089('0x37')]);switch(_0x1f9de9[_0x0089('0x37')]){case'integrationTab':emit(util[_0x0089('0x32')]('user:%s',_0x3b21bf[_0x0089('0x3e')]),_0x0089('0x56'),{'recordId':_0x2df7d9['id']});break;case _0x0089('0x57'):emit(util[_0x0089('0x32')]('user:%s',_0x3b21bf[_0x0089('0x3e')]),_0x0089('0x58'),{'uri':util[_0x0089('0x32')](_0x0089('0x59'),_0x40095f['instanceUrl'],_0x2df7d9['id'])});break;default:logger[_0x0089('0x5a')](_0x0089('0x5b'));}})[_0x0089('0x5c')](function(_0x1693bb){logger[_0x0089('0x5a')]('[QUEUE]',JSON[_0x0089('0x5d')](_0x1693bb));});};exports['outbound']=function(_0x33a68b,_0x31c5e7,_0x261cdf,_0x35b51e,_0x5c3e5f,_0x1f85c5,_0x4b8c2a){var _0x16d0f3,_0x1f3214,_0x252040,_0x5989d3;_0x1f85c5[_0x0089('0x4b')]=intUtil['stripTrailingSlash'](_0x1f85c5['serverUrl']);_0x1f85c5[_0x0089('0x4c')]=intUtil[_0x0089('0x4d')](_0x1f85c5[_0x0089('0x4c')]);if(_0x4b8c2a&&_0x4b8c2a[_0x0089('0x5e')]&&_0x4b8c2a[_0x0089('0x5e')]!==_0x0089('0x5f')){logger[_0x0089('0x20')](_0x0089('0x60'),'Recording\x20is\x20enabled!');_0x31c5e7[_0x0089('0x51')]=util['format'](_0x0089('0x52'),_0x1f85c5['serverUrl'],_0x31c5e7[_0x0089('0x53')],md5(_0x31c5e7['uniqueid']));}return getConnection(_0x1f85c5)[_0x0089('0x24')](function(_0x3eabbb){_0x5989d3=_0x3eabbb;return getUser(_0x1f85c5,_0x35b51e['email'],_0x5989d3);})[_0x0089('0x24')](function(_0x30f35c){_0x16d0f3=_0x30f35c;return getEndUser(_0x1f85c5,_0x261cdf,_0x31c5e7[_0x0089('0x61')],_0x31c5e7[_0x0089('0x62')],_0x5989d3);})[_0x0089('0x24')](function(_0x50c7e4){_0x1f3214=_0x50c7e4;return getTicket(_0x1f85c5,_0x16d0f3,_0x1f3214,_0x261cdf,_0x31c5e7,_0x261cdf[_0x0089('0x54')],_0x5989d3,_0x0089('0x63'));})['then'](function(_0x3d4948){_0x252040=_0x3d4948;logger[_0x0089('0x20')](_0x0089('0x64'),_0x252040['id']);logger[_0x0089('0x20')](_0x0089('0x65'),_0x252040['id'],_0x35b51e['name'],_0x1f85c5[_0x0089('0x37')]);switch(_0x1f85c5[_0x0089('0x37')]){case _0x0089('0x66'):emit(util[_0x0089('0x32')]('user:%s',_0x35b51e[_0x0089('0x3e')]),_0x0089('0x56'),{'recordId':_0x252040['id']});break;case _0x0089('0x57'):emit(util[_0x0089('0x32')](_0x0089('0x67'),_0x35b51e[_0x0089('0x3e')]),'trigger:browser:url',{'uri':util[_0x0089('0x32')](_0x0089('0x59'),_0x5989d3[_0x0089('0x68')],_0x252040['id'])});break;default:logger[_0x0089('0x5a')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x433662){logger[_0x0089('0x5a')](_0x0089('0x60'),JSON[_0x0089('0x5d')](_0x433662));});};exports[_0x0089('0x69')]=function(_0x3b3ada,_0x5ee2a2,_0x2799f2,_0x26791f,_0x52d940,_0x1130f0){var _0x533402,_0x1a7f31,_0x2c0e83,_0x487e4b;_0x1130f0[_0x0089('0x4b')]=intUtil[_0x0089('0x4d')](_0x1130f0[_0x0089('0x4b')]);_0x1130f0['remoteUri']=intUtil[_0x0089('0x4d')](_0x1130f0['remoteUri']);if(_0x52d940&&_0x52d940[_0x0089('0x4e')]){logger[_0x0089('0x20')]('['+_0x5ee2a2[_0x0089('0x6a')][_0x0089('0x6b')]()+']',_0x0089('0x50'));_0x5ee2a2['recordingURL']=util[_0x0089('0x32')](_0x0089('0x52'),_0x1130f0[_0x0089('0x4b')],_0x5ee2a2[_0x0089('0x53')],md5(_0x5ee2a2[_0x0089('0x53')]));}else{_0x5ee2a2['recordingURL']='';}return getConnection(_0x1130f0)[_0x0089('0x24')](function(_0x14a87c){_0x487e4b=_0x14a87c;if(!_[_0x0089('0x1a')](_0x26791f)){return getUser(_0x1130f0,_0x26791f['name'],_0x487e4b);}else{return getUser(_0x1130f0,null,_0x487e4b);}})['then'](function(_0x32464d){_0x533402=_0x32464d;return getEndUser(_0x1130f0,_0x2799f2,_0x5ee2a2[_0x0089('0x6c')],_0x5ee2a2[_0x0089('0x6d')],_0x487e4b);})[_0x0089('0x24')](function(_0x3cc95d){_0x1a7f31=_0x3cc95d;return getTicket(_0x1130f0,_0x533402,_0x1a7f31,_0x2799f2,_0x5ee2a2,_0x2799f2['Fields'],_0x487e4b);})[_0x0089('0x24')](function(_0x345784){_0x2c0e83=_0x345784;logger[_0x0089('0x20')]('['+_0x5ee2a2[_0x0089('0x6a')]['toUpperCase']()+_0x0089('0x6e'),_0x2c0e83['id']);logger[_0x0089('0x20')]('['+_0x5ee2a2[_0x0089('0x6a')]['toUpperCase']()+_0x0089('0x6f'),_0x1130f0[_0x0089('0x37')]);})['catch'](function(_0x17ddeb){logger[_0x0089('0x5a')]('['+_0x5ee2a2[_0x0089('0x6a')][_0x0089('0x6b')]()+']',JSON[_0x0089('0x5d')](_0x17ddeb));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file