Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 8557be0..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xebe3=['jsforce','./util','../../../../config/environment','salesforce','defaults','redis','localhost','emit','assign','Subjects','getString','Descriptions','ticketType','Case','ContactId','sobject','create','isNil','validateEmail','User','execute','then','find','info','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','display_name','user_id','Task','moduleSearch','Contact','Lead','contact','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','length','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','type','string','content','toString','variableName','idField','customVariable','Variable','name','toLowerCase','concat','securityToken','Connection','remoteUri','clientId','login','username','Connection\x20established.','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','Fields','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','error','stringify','outbound','none','destcalleridname','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','newTab','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridname',']\x20Ticket\x20%s\x20created.','lodash','request-promise','bluebird','md5'];(function(_0x499e56,_0x217119){var _0xe2e626=function(_0x3b7672){while(--_0x3b7672){_0x499e56['push'](_0x499e56['shift']());}};_0xe2e626(++_0x217119);}(_0xebe3,0x19c));var _0x3ebe=function(_0x19dffc,_0x1c7720){_0x19dffc=_0x19dffc-0x0;var _0x3785a9=_0xebe3[_0x19dffc];return _0x3785a9;};'use strict';var _=require(_0x3ebe('0x0'));var rp=require(_0x3ebe('0x1'));var moment=require('moment');var BPromise=require(_0x3ebe('0x2'));var md5=require(_0x3ebe('0x3'));var jsforce=require(_0x3ebe('0x4'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x3ebe('0x5'));var config=require(_0x3ebe('0x6'));var logger=require('../../../../config/logger')(_0x3ebe('0x7'));config['redis']=_[_0x3ebe('0x8')](config[_0x3ebe('0x9')],{'host':_0x3ebe('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x3ebe('0x9')]));function emit(_0x23aa1b,_0x49339e,_0x318ebc){io['to'](_0x23aa1b)[_0x3ebe('0xb')](_0x49339e,_0x318ebc);}function getTicket(_0xe1c5a8,_0x38f987,_0x4af960,_0x12caf6,_0x32546d,_0x191228,_0x429066,_0x2720ea){var _0x1cfeec={};if(_0x12caf6['ticketType']==='Task'){_0x1cfeec=Object[_0x3ebe('0xc')]({},{'OwnerId':_0x38f987['id'],'ActivityDate':moment['utc'](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil['getString'](_0x12caf6[_0x3ebe('0xd')],_0x32546d,'\x20'),'Description':intUtil[_0x3ebe('0xe')](_0x12caf6[_0x3ebe('0xf')],_0x32546d,'\x0a')},getCustomFields(_0x191228,_0x32546d));if(_0x4af960){_0x1cfeec['WhoId']=_0x4af960['id'];}}else if(_0x12caf6[_0x3ebe('0x10')]===_0x3ebe('0x11')){_0x1cfeec=Object[_0x3ebe('0xc')]({},{'OwnerId':_0x38f987['id'],'Subject':intUtil[_0x3ebe('0xe')](_0x12caf6[_0x3ebe('0xd')],_0x32546d,'\x20'),'Description':intUtil['getString'](_0x12caf6[_0x3ebe('0xf')],_0x32546d,'\x0a')},getCustomFields(_0x191228,_0x32546d));if(_0x4af960){_0x1cfeec[_0x3ebe('0x12')]=_0x4af960['id'];}}return _0x429066[_0x3ebe('0x13')](_0x12caf6[_0x3ebe('0x10')])[_0x3ebe('0x14')](_0x1cfeec);}function getUser(_0x157459,_0xa9d165,_0x5634e5){if(!_[_0x3ebe('0x15')](_0xa9d165)&&intUtil[_0x3ebe('0x16')](_0xa9d165)){var _0x14d6cd={'Email':_0xa9d165};var _0x12798e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x5634e5[_0x3ebe('0x13')](_0x3ebe('0x17'))['find'](_0x14d6cd,_0x12798e)[_0x3ebe('0x18')]()[_0x3ebe('0x19')](function(_0x32c4ea){if(_0x32c4ea['length']){var _0x50c5c1=_[_0x3ebe('0x1a')](_0x32c4ea,function(_0x970b31){return _0x970b31['Email']===_0xa9d165;});if(_0x50c5c1){logger[_0x3ebe('0x1b')](_0x3ebe('0x1c'),_0xa9d165);return BPromise[_0x3ebe('0x1d')]({'id':_0x50c5c1['Id'],'name':_0x50c5c1[_0x3ebe('0x1e')]});}}else{logger[_0x3ebe('0x1b')](_0x3ebe('0x1f'),_0xa9d165);return _0x5634e5[_0x3ebe('0x20')]()[_0x3ebe('0x19')](function(_0x1eeee5){return BPromise[_0x3ebe('0x1d')]({'id':_0x1eeee5['user_id'],'name':_0x1eeee5[_0x3ebe('0x21')]});});}});}else{logger[_0x3ebe('0x1b')](_0x3ebe('0x1f'),_0xa9d165);return _0x5634e5[_0x3ebe('0x20')]()[_0x3ebe('0x19')](function(_0x4ce351){return BPromise['resolve']({'id':_0x4ce351[_0x3ebe('0x22')],'name':_0x4ce351[_0x3ebe('0x21')]});});}}function getEndUser(_0x518946,_0x31745b,_0x238424,_0x11edd8,_0x3ae1d2){var _0x2bcc8={'Phone':_0x11edd8};var _0x307726={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x3ebe('0x1d')]()[_0x3ebe('0x19')](function(){if(_0x31745b[_0x3ebe('0x10')]===_0x3ebe('0x23')){logger[_0x3ebe('0x1b')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x11edd8,_0x31745b[_0x3ebe('0x24')]);switch(_0x31745b[_0x3ebe('0x24')]){case'contact_lead':return _0x3ae1d2['sobject'](_0x3ebe('0x25'))['find'](_0x2bcc8,_0x307726)[_0x3ebe('0x18')]()[_0x3ebe('0x19')](function(_0x188375){if(_0x188375&&_0x188375['length']){return _0x188375;}else{return _0x3ae1d2['sobject'](_0x3ebe('0x26'))[_0x3ebe('0x1a')](_0x2bcc8,_0x307726);}});case _0x3ebe('0x27'):return _0x3ae1d2['sobject']('Contact')['find'](_0x2bcc8,_0x307726)[_0x3ebe('0x18')]();case'lead':return _0x3ae1d2[_0x3ebe('0x13')]('Lead')[_0x3ebe('0x1a')](_0x2bcc8,_0x307726);default:return null;}}else if(_0x31745b[_0x3ebe('0x10')]===_0x3ebe('0x11')){logger[_0x3ebe('0x1b')](_0x3ebe('0x28'),_0x11edd8,_0x3ebe('0x27'));return _0x3ae1d2[_0x3ebe('0x13')](_0x3ebe('0x25'))['find'](_0x2bcc8,_0x307726)[_0x3ebe('0x18')]();}})[_0x3ebe('0x19')](function(_0x30a274){if(_0x30a274&&_0x30a274[_0x3ebe('0x29')]){var _0x1d3220=_[_0x3ebe('0x1a')](_0x30a274,function(_0x6c6525){return _0x6c6525[_0x3ebe('0x2a')]===_0x11edd8;});if(_0x1d3220){return BPromise[_0x3ebe('0x1d')]({'id':_0x1d3220['Id'],'name':_0x1d3220[_0x3ebe('0x1e')],'phone':_0x1d3220['Phone']});}}})[_0x3ebe('0x19')](function(_0x1426a1){if(_0x1426a1){logger['info'](_0x3ebe('0x2b'),_0x11edd8);return BPromise[_0x3ebe('0x1d')](_0x1426a1);}else{logger[_0x3ebe('0x1b')](_0x3ebe('0x2c'),_0x11edd8);var _0x36e2ce={'LastName':_0x238424!==_0x3ebe('0x2d')?_0x238424:util[_0x3ebe('0x2e')](_0x3ebe('0x2f'),_0x11edd8),'Phone':_0x11edd8};if(_0x31745b['moduleCreate']){if(_0x31745b[_0x3ebe('0x30')]==='contact'){logger[_0x3ebe('0x1b')](_0x3ebe('0x31'),_0x11edd8,_0x31745b[_0x3ebe('0x30')]);}else if(_0x31745b[_0x3ebe('0x30')]==='lead'&&_0x31745b[_0x3ebe('0x10')]==='Task'){logger[_0x3ebe('0x1b')](_0x3ebe('0x31'),_0x11edd8,_0x31745b['moduleCreate']);_0x36e2ce[_0x3ebe('0x32')]=_0x3ebe('0x33');}else{return null;}}return _0x3ae1d2[_0x3ebe('0x13')](_['upperFirst'](_0x31745b[_0x3ebe('0x30')]))[_0x3ebe('0x14')](_0x36e2ce);}});}function getCustomFields(_0x89b44c,_0x59a2db){var _0x3939d2={};if(_0x89b44c['length']>0x0){_['forEach'](_0x89b44c,function(_0x2cb460){if(_0x2cb460[_0x3ebe('0x34')]===_0x3ebe('0x35')&&_0x2cb460['idField']){_0x3939d2[_0x2cb460['idField']]=_0x2cb460[_0x3ebe('0x36')][_0x3ebe('0x37')]();}else if(_0x2cb460[_0x3ebe('0x34')]==='variable'&&_0x2cb460[_0x3ebe('0x38')]&&_0x2cb460[_0x3ebe('0x39')]){_0x59a2db[_0x2cb460[_0x3ebe('0x38')]]&&(_0x3939d2[_0x2cb460[_0x3ebe('0x39')]]=_0x59a2db[_0x2cb460[_0x3ebe('0x38')]][_0x3ebe('0x37')]());}else if(_0x2cb460[_0x3ebe('0x34')]===_0x3ebe('0x3a')&&_0x2cb460[_0x3ebe('0x3b')]&&_0x2cb460['Variable'][_0x3ebe('0x3c')]&&_0x2cb460['idField']){_0x59a2db[_0x2cb460[_0x3ebe('0x3b')]['name'][_0x3ebe('0x3d')]()]&&(_0x3939d2[_0x2cb460[_0x3ebe('0x39')]]=_0x59a2db[_0x2cb460['Variable'][_0x3ebe('0x3c')][_0x3ebe('0x3d')]()][_0x3ebe('0x37')]());}});}return _0x3939d2;}function getConnection(_0x2c28f6){var _0x205320=_0x2c28f6['password'][_0x3ebe('0x3e')](_0x2c28f6[_0x3ebe('0x3f')]);var _0x215554=new jsforce[(_0x3ebe('0x40'))]({'oauth2':{'loginUrl':_0x2c28f6[_0x3ebe('0x41')]||'https://login.salesforce.com','clientId':_0x2c28f6[_0x3ebe('0x42')],'clientSecret':_0x2c28f6['clientSecret']}});return _0x215554[_0x3ebe('0x43')](_0x2c28f6[_0x3ebe('0x44')],_0x205320)[_0x3ebe('0x19')](function(){logger[_0x3ebe('0x1b')](_0x3ebe('0x45'));return _0x215554;});}exports[_0x3ebe('0x46')]=function(_0x1ebb6e,_0x150762,_0x46c187,_0x3404b7,_0x39df33,_0x191310){var _0xc1331e,_0x2379c8,_0x431385,_0x2815db;_0x191310['serverUrl']=intUtil[_0x3ebe('0x47')](_0x191310[_0x3ebe('0x48')]);_0x191310[_0x3ebe('0x41')]=intUtil[_0x3ebe('0x47')](_0x191310[_0x3ebe('0x41')]);if(_0x39df33&&_0x39df33[_0x3ebe('0x49')]){logger[_0x3ebe('0x1b')](_0x3ebe('0x4a'),_0x3ebe('0x4b'));_0x150762[_0x3ebe('0x4c')]=util[_0x3ebe('0x2e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x191310['serverUrl'],_0x150762['uniqueid'],md5(_0x150762[_0x3ebe('0x4d')]));}else{_0x150762['recordingURL']='';}return getConnection(_0x191310)[_0x3ebe('0x19')](function(_0x4b210c){_0x2815db=_0x4b210c;return getUser(_0x191310,_0x3404b7[_0x3ebe('0x4e')],_0x2815db);})[_0x3ebe('0x19')](function(_0x42c203){_0xc1331e=_0x42c203;return getEndUser(_0x191310,_0x46c187,_0x150762['calleridname'],_0x150762['calleridnum'],_0x2815db);})['then'](function(_0x189b6b){_0x2379c8=_0x189b6b;return getTicket(_0x191310,_0xc1331e,_0x2379c8,_0x46c187,_0x150762,_0x46c187[_0x3ebe('0x4f')],_0x2815db,_0x3ebe('0x46'));})[_0x3ebe('0x19')](function(_0x32a127){_0x431385=_0x32a127;logger['info']('[QUEUE]\x20Ticket\x20%s\x20created',_0x431385['id']);logger[_0x3ebe('0x1b')](_0x3ebe('0x50'),_0x431385['id'],_0x3404b7[_0x3ebe('0x3c')],_0x191310['type']);switch(_0x191310['type']){case'integrationTab':emit(util[_0x3ebe('0x2e')](_0x3ebe('0x51'),_0x3404b7[_0x3ebe('0x3c')]),'trigger:salesforce:display',{'recordId':_0x431385['id']});break;case'newTab':emit(util['format'](_0x3ebe('0x51'),_0x3404b7[_0x3ebe('0x3c')]),_0x3ebe('0x52'),{'uri':util[_0x3ebe('0x2e')](_0x3ebe('0x53'),_0x2815db[_0x3ebe('0x54')],_0x431385['id'])});break;default:logger['error'](_0x3ebe('0x55'));}})[_0x3ebe('0x56')](function(_0x477f48){logger[_0x3ebe('0x57')](_0x3ebe('0x4a'),JSON[_0x3ebe('0x58')](_0x477f48));});};exports[_0x3ebe('0x59')]=function(_0x487cdd,_0x20572a,_0x63c6d0,_0x5ab0d6,_0x40a1b7,_0x1f7f76,_0x184082){var _0x276247,_0x5a64b5,_0x38a617,_0x59511f;_0x1f7f76['serverUrl']=intUtil[_0x3ebe('0x47')](_0x1f7f76[_0x3ebe('0x48')]);_0x1f7f76['remoteUri']=intUtil[_0x3ebe('0x47')](_0x1f7f76[_0x3ebe('0x41')]);if(_0x184082&&_0x184082['recordingFormat']&&_0x184082['recordingFormat']!==_0x3ebe('0x5a')){logger[_0x3ebe('0x1b')]('[OUTBOUND]',_0x3ebe('0x4b'));_0x20572a[_0x3ebe('0x4c')]=util[_0x3ebe('0x2e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1f7f76[_0x3ebe('0x48')],_0x20572a[_0x3ebe('0x4d')],md5(_0x20572a['uniqueid']));}return getConnection(_0x1f7f76)['then'](function(_0x2c8aef){_0x59511f=_0x2c8aef;return getUser(_0x1f7f76,_0x5ab0d6[_0x3ebe('0x4e')],_0x59511f);})[_0x3ebe('0x19')](function(_0x39299d){_0x276247=_0x39299d;return getEndUser(_0x1f7f76,_0x63c6d0,_0x20572a[_0x3ebe('0x5b')],_0x20572a[_0x3ebe('0x5c')],_0x59511f);})[_0x3ebe('0x19')](function(_0x9fd4ed){_0x5a64b5=_0x9fd4ed;return getTicket(_0x1f7f76,_0x276247,_0x5a64b5,_0x63c6d0,_0x20572a,_0x63c6d0[_0x3ebe('0x4f')],_0x59511f,_0x3ebe('0x59'));})[_0x3ebe('0x19')](function(_0x1603bd){_0x38a617=_0x1603bd;logger[_0x3ebe('0x1b')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x38a617['id']);logger['info'](_0x3ebe('0x5d'),_0x38a617['id'],_0x5ab0d6['name'],_0x1f7f76['type']);switch(_0x1f7f76[_0x3ebe('0x34')]){case'integrationTab':emit(util[_0x3ebe('0x2e')](_0x3ebe('0x51'),_0x5ab0d6['name']),_0x3ebe('0x5e'),{'recordId':_0x38a617['id']});break;case _0x3ebe('0x5f'):emit(util[_0x3ebe('0x2e')]('user:%s',_0x5ab0d6['name']),'trigger:browser:url',{'uri':util[_0x3ebe('0x2e')](_0x3ebe('0x53'),_0x59511f[_0x3ebe('0x54')],_0x38a617['id'])});break;default:logger[_0x3ebe('0x57')](_0x3ebe('0x60'),_0x3ebe('0x61'));}})['catch'](function(_0x555dcb){logger[_0x3ebe('0x57')](_0x3ebe('0x60'),JSON[_0x3ebe('0x58')](_0x555dcb));});};exports[_0x3ebe('0x62')]=function(_0x2aca58,_0x569e8c,_0x3fd4f8,_0x14f056,_0x5e709c,_0x9ab06d){var _0x4b885f,_0x400a0d,_0x2ed462,_0x359b40;_0x9ab06d[_0x3ebe('0x48')]=intUtil[_0x3ebe('0x47')](_0x9ab06d['serverUrl']);_0x9ab06d[_0x3ebe('0x41')]=intUtil[_0x3ebe('0x47')](_0x9ab06d['remoteUri']);if(_0x5e709c&&_0x5e709c[_0x3ebe('0x49')]){logger['info']('['+_0x569e8c[_0x3ebe('0x63')][_0x3ebe('0x64')]()+']',_0x3ebe('0x4b'));_0x569e8c['recordingURL']=util['format'](_0x3ebe('0x65'),_0x9ab06d[_0x3ebe('0x48')],_0x569e8c['uniqueid'],md5(_0x569e8c[_0x3ebe('0x4d')]));}else{_0x569e8c[_0x3ebe('0x4c')]='';}return getConnection(_0x9ab06d)['then'](function(_0x105e82){_0x359b40=_0x105e82;if(!_[_0x3ebe('0x15')](_0x14f056)){return getUser(_0x9ab06d,_0x14f056[_0x3ebe('0x3c')],_0x359b40);}else{return getUser(_0x9ab06d,null,_0x359b40);}})[_0x3ebe('0x19')](function(_0x266b00){_0x4b885f=_0x266b00;return getEndUser(_0x9ab06d,_0x3fd4f8,_0x569e8c[_0x3ebe('0x66')],_0x569e8c['calleridnum'],_0x359b40);})[_0x3ebe('0x19')](function(_0x5708a2){_0x400a0d=_0x5708a2;return getTicket(_0x9ab06d,_0x4b885f,_0x400a0d,_0x3fd4f8,_0x569e8c,_0x3fd4f8[_0x3ebe('0x4f')],_0x359b40);})[_0x3ebe('0x19')](function(_0x31edc2){_0x2ed462=_0x31edc2;logger[_0x3ebe('0x1b')]('['+_0x569e8c[_0x3ebe('0x63')][_0x3ebe('0x64')]()+_0x3ebe('0x67'),_0x2ed462['id']);logger['info']('['+_0x569e8c[_0x3ebe('0x63')][_0x3ebe('0x64')]()+']\x20Integration\x20account\x20type\x20%s.',_0x9ab06d[_0x3ebe('0x34')]);})['catch'](function(_0xeb7a1c){logger[_0x3ebe('0x57')]('['+_0x569e8c['lastevent'][_0x3ebe('0x64')]()+']',JSON[_0x3ebe('0x58')](_0xeb7a1c));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file