// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x67c2=['user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','lead','execute','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','idField','content','variable','variableName','toString','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','clientSecret','login','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','%s/%s/e','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridnum','Fields','[OUTBOUND]\x20Ticket\x20%s\x20created.','instanceUrl','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','md5','jsforce','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','ticketType','Task','assign','utc','getString','Descriptions','WhoId','Case','Subjects','ContactId','sobject','create','isNil','validateEmail','User','find','then','length','Email','info','Agent\x20%s\x20found.','resolve','identity'];(function(_0x2a5020,_0x1efb00){var _0x35d039=function(_0x382ad4){while(--_0x382ad4){_0x2a5020['push'](_0x2a5020['shift']());}};_0x35d039(++_0x1efb00);}(_0x67c2,0xc3));var _0x267c=function(_0x4ede66,_0x39ef22){_0x4ede66=_0x4ede66-0x0;var _0x279cc5=_0x67c2[_0x4ede66];return _0x279cc5;};'use strict';var _=require(_0x267c('0x0'));var rp=require(_0x267c('0x1'));var moment=require('moment');var BPromise=require('bluebird');var md5=require(_0x267c('0x2'));var jsforce=require(_0x267c('0x3'));var util=require('util');var Redis=require(_0x267c('0x4'));var intUtil=require(_0x267c('0x5'));var config=require(_0x267c('0x6'));var logger=require(_0x267c('0x7'))(_0x267c('0x8'));config[_0x267c('0x9')]=_[_0x267c('0xa')](config[_0x267c('0x9')],{'host':_0x267c('0xb'),'port':0x18eb});var io=require(_0x267c('0xc'))(new Redis(config['redis']));function emit(_0x3c9691,_0x10905,_0x1983d1){io['to'](_0x3c9691)[_0x267c('0xd')](_0x10905,_0x1983d1);}function getTicket(_0x32535c,_0x2773d9,_0x6b0024,_0x448e97,_0xe1cee6,_0x452f39,_0x40a786,_0x3987b2){var _0x588898={};if(_0x448e97[_0x267c('0xe')]===_0x267c('0xf')){_0x588898=Object[_0x267c('0x10')]({},{'OwnerId':_0x2773d9['id'],'ActivityDate':moment[_0x267c('0x11')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x267c('0x12')](_0x448e97['Subjects'],_0xe1cee6,'\x20'),'Description':intUtil[_0x267c('0x12')](_0x448e97[_0x267c('0x13')],_0xe1cee6,'\x0a')},getCustomFields(_0x452f39,_0xe1cee6));if(_0x6b0024){_0x588898[_0x267c('0x14')]=_0x6b0024['id'];}}else if(_0x448e97[_0x267c('0xe')]===_0x267c('0x15')){_0x588898=Object[_0x267c('0x10')]({},{'OwnerId':_0x2773d9['id'],'Subject':intUtil[_0x267c('0x12')](_0x448e97[_0x267c('0x16')],_0xe1cee6,'\x20'),'Description':intUtil['getString'](_0x448e97[_0x267c('0x13')],_0xe1cee6,'\x0a')},getCustomFields(_0x452f39,_0xe1cee6));if(_0x6b0024){_0x588898[_0x267c('0x17')]=_0x6b0024['id'];}}return _0x40a786[_0x267c('0x18')](_0x448e97[_0x267c('0xe')])[_0x267c('0x19')](_0x588898);}function getUser(_0x3e2051,_0x2aa08a,_0x1f1a30){if(!_[_0x267c('0x1a')](_0x2aa08a)&&intUtil[_0x267c('0x1b')](_0x2aa08a)){var _0xdbb859={'Email':_0x2aa08a};var _0x487558={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1f1a30[_0x267c('0x18')](_0x267c('0x1c'))[_0x267c('0x1d')](_0xdbb859,_0x487558)['execute']()[_0x267c('0x1e')](function(_0x54ce0b){if(_0x54ce0b[_0x267c('0x1f')]){var _0x4c5c46=_[_0x267c('0x1d')](_0x54ce0b,function(_0x495e40){return _0x495e40[_0x267c('0x20')]===_0x2aa08a;});if(_0x4c5c46){logger[_0x267c('0x21')](_0x267c('0x22'),_0x2aa08a);return BPromise[_0x267c('0x23')]({'id':_0x4c5c46['Id'],'name':_0x4c5c46['Name']});}}else{logger['info']('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x2aa08a);return _0x1f1a30[_0x267c('0x24')]()['then'](function(_0x583630){return BPromise[_0x267c('0x23')]({'id':_0x583630[_0x267c('0x25')],'name':_0x583630[_0x267c('0x26')]});});}});}else{logger[_0x267c('0x21')](_0x267c('0x27'),_0x2aa08a);return _0x1f1a30['identity']()[_0x267c('0x1e')](function(_0x4fa08a){return BPromise[_0x267c('0x23')]({'id':_0x4fa08a[_0x267c('0x25')],'name':_0x4fa08a[_0x267c('0x26')]});});}}function getEndUser(_0x145895,_0x3ec7ea,_0x3e4121,_0x4e16e4,_0x5b1616){var _0x57dd50={'Phone':_0x4e16e4};var _0x40fbf9={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x267c('0x23')]()['then'](function(){if(_0x3ec7ea[_0x267c('0xe')]==='Task'){logger[_0x267c('0x21')](_0x267c('0x28'),_0x4e16e4,_0x3ec7ea[_0x267c('0x29')]);switch(_0x3ec7ea[_0x267c('0x29')]){case _0x267c('0x2a'):return _0x5b1616[_0x267c('0x18')](_0x267c('0x2b'))['find'](_0x57dd50,_0x40fbf9)['execute']()[_0x267c('0x1e')](function(_0x38c728){if(_0x38c728&&_0x38c728[_0x267c('0x1f')]){return _0x38c728;}else{return _0x5b1616['sobject'](_0x267c('0x2c'))[_0x267c('0x1d')](_0x57dd50,_0x40fbf9);}});case _0x267c('0x2d'):return _0x5b1616[_0x267c('0x18')](_0x267c('0x2b'))[_0x267c('0x1d')](_0x57dd50,_0x40fbf9)['execute']();case _0x267c('0x2e'):return _0x5b1616[_0x267c('0x18')](_0x267c('0x2c'))['find'](_0x57dd50,_0x40fbf9);default:return null;}}else if(_0x3ec7ea['ticketType']===_0x267c('0x15')){logger[_0x267c('0x21')](_0x267c('0x28'),_0x4e16e4,'contact');return _0x5b1616[_0x267c('0x18')](_0x267c('0x2b'))[_0x267c('0x1d')](_0x57dd50,_0x40fbf9)[_0x267c('0x2f')]();}})[_0x267c('0x1e')](function(_0x416efe){if(_0x416efe&&_0x416efe['length']){var _0xcc2365=_[_0x267c('0x1d')](_0x416efe,function(_0x40af50){return _0x40af50[_0x267c('0x30')]===_0x4e16e4;});if(_0xcc2365){return BPromise['resolve']({'id':_0xcc2365['Id'],'name':_0xcc2365['Name'],'phone':_0xcc2365[_0x267c('0x30')]});}}})[_0x267c('0x1e')](function(_0x5c0d0a){if(_0x5c0d0a){logger[_0x267c('0x21')](_0x267c('0x31'),_0x4e16e4);return BPromise[_0x267c('0x23')](_0x5c0d0a);}else{logger[_0x267c('0x21')](_0x267c('0x32'),_0x4e16e4);var _0xc65cc0={'LastName':_0x3e4121!==_0x267c('0x33')?_0x3e4121:util[_0x267c('0x34')](_0x267c('0x35'),_0x4e16e4),'Phone':_0x4e16e4};if(_0x3ec7ea[_0x267c('0x36')]){if(_0x3ec7ea[_0x267c('0x36')]==='contact'){logger[_0x267c('0x21')](_0x267c('0x37'),_0x4e16e4,_0x3ec7ea[_0x267c('0x36')]);}else if(_0x3ec7ea[_0x267c('0x36')]===_0x267c('0x2e')&&_0x3ec7ea[_0x267c('0xe')]===_0x267c('0xf')){logger[_0x267c('0x21')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x4e16e4,_0x3ec7ea[_0x267c('0x36')]);_0xc65cc0[_0x267c('0x38')]=_0x267c('0x39');}else{return null;}}return _0x5b1616[_0x267c('0x18')](_[_0x267c('0x3a')](_0x3ec7ea['moduleCreate']))['create'](_0xc65cc0);}});}function getCustomFields(_0x1f52f6,_0x12fa01){var _0x1e7c0b={};if(_0x1f52f6[_0x267c('0x1f')]>0x0){_[_0x267c('0x3b')](_0x1f52f6,function(_0xfe64b7){if(_0xfe64b7[_0x267c('0x3c')]==='string'&&_0xfe64b7['idField']){_0x1e7c0b[_0xfe64b7[_0x267c('0x3d')]]=_0xfe64b7[_0x267c('0x3e')]['toString']();}else if(_0xfe64b7[_0x267c('0x3c')]===_0x267c('0x3f')&&_0xfe64b7[_0x267c('0x40')]&&_0xfe64b7['idField']){_0x12fa01[_0xfe64b7[_0x267c('0x40')]]&&(_0x1e7c0b[_0xfe64b7['idField']]=_0x12fa01[_0xfe64b7['variableName']][_0x267c('0x41')]());}else if(_0xfe64b7[_0x267c('0x3c')]===_0x267c('0x42')&&_0xfe64b7['Variable']&&_0xfe64b7['Variable']['name']&&_0xfe64b7['idField']){_0x12fa01[_0xfe64b7[_0x267c('0x43')][_0x267c('0x44')][_0x267c('0x45')]()]&&(_0x1e7c0b[_0xfe64b7[_0x267c('0x3d')]]=_0x12fa01[_0xfe64b7[_0x267c('0x43')][_0x267c('0x44')][_0x267c('0x45')]()][_0x267c('0x41')]());}});}return _0x1e7c0b;}function getConnection(_0x20196e){var _0x185ce8=_0x20196e[_0x267c('0x46')][_0x267c('0x47')](_0x20196e[_0x267c('0x48')]);var _0x5aaeba=new jsforce[(_0x267c('0x49'))]({'oauth2':{'loginUrl':_0x20196e[_0x267c('0x4a')]||_0x267c('0x4b'),'clientId':_0x20196e['clientId'],'clientSecret':_0x20196e[_0x267c('0x4c')]}});return _0x5aaeba[_0x267c('0x4d')](_0x20196e[_0x267c('0x4e')],_0x185ce8)[_0x267c('0x1e')](function(){logger[_0x267c('0x21')](_0x267c('0x4f'));return _0x5aaeba;});}exports[_0x267c('0x50')]=function(_0xa9365a,_0x1f9805,_0x40b751,_0x5cbb78,_0x34762f,_0x522e9d){var _0x143fd2,_0x58944e,_0x42fe59,_0x35450c;_0x522e9d[_0x267c('0x51')]=intUtil['stripTrailingSlash'](_0x522e9d[_0x267c('0x51')]);_0x522e9d[_0x267c('0x4a')]=intUtil[_0x267c('0x52')](_0x522e9d[_0x267c('0x4a')]);if(_0x34762f&&_0x34762f[_0x267c('0x53')]){logger[_0x267c('0x21')](_0x267c('0x54'),'Recording\x20is\x20enabled!');_0x1f9805[_0x267c('0x55')]=util[_0x267c('0x34')](_0x267c('0x56'),_0x522e9d[_0x267c('0x51')],_0x1f9805['uniqueid'],md5(_0x1f9805[_0x267c('0x57')]));}else{_0x1f9805[_0x267c('0x55')]='';}return getConnection(_0x522e9d)['then'](function(_0x1a4b7d){_0x35450c=_0x1a4b7d;return getUser(_0x522e9d,_0x5cbb78[_0x267c('0x58')],_0x35450c);})['then'](function(_0x126795){_0x143fd2=_0x126795;return getEndUser(_0x522e9d,_0x40b751,_0x1f9805[_0x267c('0x59')],_0x1f9805[_0x267c('0x5a')],_0x35450c);})[_0x267c('0x1e')](function(_0x58008a){_0x58944e=_0x58008a;return getTicket(_0x522e9d,_0x143fd2,_0x58944e,_0x40b751,_0x1f9805,_0x40b751['Fields'],_0x35450c,_0x267c('0x50'));})['then'](function(_0x2eeefa){_0x42fe59=_0x2eeefa;logger[_0x267c('0x21')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x42fe59['id']);logger[_0x267c('0x21')](_0x267c('0x5b'),_0x42fe59['id'],_0x5cbb78[_0x267c('0x44')],_0x522e9d[_0x267c('0x3c')]);switch(_0x522e9d[_0x267c('0x3c')]){case _0x267c('0x5c'):emit(util['format'](_0x267c('0x5d'),_0x5cbb78[_0x267c('0x44')]),_0x267c('0x5e'),{'recordId':_0x42fe59['id']});break;case _0x267c('0x5f'):emit(util[_0x267c('0x34')](_0x267c('0x5d'),_0x5cbb78[_0x267c('0x44')]),'trigger:browser:url',{'uri':util[_0x267c('0x34')](_0x267c('0x60'),_0x35450c['instanceUrl'],_0x42fe59['id'])});break;default:logger[_0x267c('0x61')](_0x267c('0x62'));}})[_0x267c('0x63')](function(_0x3d6c6e){logger['error']('[QUEUE]',JSON[_0x267c('0x64')](_0x3d6c6e));});};exports[_0x267c('0x65')]=function(_0x359c75,_0x24494f,_0x504a9d,_0x2fd63f,_0x440e8e,_0x15fe14,_0x2d3ccb){var _0x56aad1,_0x29c2c1,_0x52e2b5,_0x26c0bc;_0x15fe14['serverUrl']=intUtil['stripTrailingSlash'](_0x15fe14['serverUrl']);_0x15fe14['remoteUri']=intUtil[_0x267c('0x52')](_0x15fe14[_0x267c('0x4a')]);if(_0x2d3ccb&&_0x2d3ccb[_0x267c('0x66')]&&_0x2d3ccb[_0x267c('0x66')]!==_0x267c('0x67')){logger[_0x267c('0x21')](_0x267c('0x68'),_0x267c('0x69'));_0x24494f['recordingURL']=util[_0x267c('0x34')](_0x267c('0x56'),_0x15fe14[_0x267c('0x51')],_0x24494f['uniqueid'],md5(_0x24494f[_0x267c('0x57')]));}return getConnection(_0x15fe14)[_0x267c('0x1e')](function(_0x19fc1c){_0x26c0bc=_0x19fc1c;return getUser(_0x15fe14,_0x2fd63f['email'],_0x26c0bc);})[_0x267c('0x1e')](function(_0x128cef){_0x56aad1=_0x128cef;return getEndUser(_0x15fe14,_0x504a9d,_0x24494f['destcalleridname'],_0x24494f[_0x267c('0x6a')],_0x26c0bc);})['then'](function(_0x50ef28){_0x29c2c1=_0x50ef28;return getTicket(_0x15fe14,_0x56aad1,_0x29c2c1,_0x504a9d,_0x24494f,_0x504a9d[_0x267c('0x6b')],_0x26c0bc,_0x267c('0x65'));})[_0x267c('0x1e')](function(_0x396bd5){_0x52e2b5=_0x396bd5;logger[_0x267c('0x21')](_0x267c('0x6c'),_0x52e2b5['id']);logger[_0x267c('0x21')]('[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x52e2b5['id'],_0x2fd63f[_0x267c('0x44')],_0x15fe14[_0x267c('0x3c')]);switch(_0x15fe14[_0x267c('0x3c')]){case'integrationTab':emit(util[_0x267c('0x34')](_0x267c('0x5d'),_0x2fd63f['name']),_0x267c('0x5e'),{'recordId':_0x52e2b5['id']});break;case _0x267c('0x5f'):emit(util['format']('user:%s',_0x2fd63f[_0x267c('0x44')]),'trigger:browser:url',{'uri':util[_0x267c('0x34')](_0x267c('0x60'),_0x26c0bc[_0x267c('0x6d')],_0x52e2b5['id'])});break;default:logger[_0x267c('0x61')]('[OUTBOUND]',_0x267c('0x6e'));}})[_0x267c('0x63')](function(_0x1e3bc9){logger[_0x267c('0x61')](_0x267c('0x68'),JSON[_0x267c('0x64')](_0x1e3bc9));});};exports[_0x267c('0x6f')]=function(_0x3e1867,_0x41f61e,_0x4d77f4,_0x4158f5,_0x2e78c2,_0x35dfac){var _0x429e53,_0x6d3236,_0xa4dd9b,_0x17b765;_0x35dfac[_0x267c('0x51')]=intUtil['stripTrailingSlash'](_0x35dfac['serverUrl']);_0x35dfac[_0x267c('0x4a')]=intUtil[_0x267c('0x52')](_0x35dfac['remoteUri']);if(_0x2e78c2&&_0x2e78c2[_0x267c('0x53')]){logger[_0x267c('0x21')]('['+_0x41f61e[_0x267c('0x70')][_0x267c('0x71')]()+']','Recording\x20is\x20enabled!');_0x41f61e[_0x267c('0x55')]=util[_0x267c('0x34')](_0x267c('0x56'),_0x35dfac[_0x267c('0x51')],_0x41f61e[_0x267c('0x57')],md5(_0x41f61e[_0x267c('0x57')]));}else{_0x41f61e['recordingURL']='';}return getConnection(_0x35dfac)['then'](function(_0x11c9c6){_0x17b765=_0x11c9c6;if(!_[_0x267c('0x1a')](_0x4158f5)){return getUser(_0x35dfac,_0x4158f5[_0x267c('0x44')],_0x17b765);}else{return getUser(_0x35dfac,null,_0x17b765);}})[_0x267c('0x1e')](function(_0xbc833e){_0x429e53=_0xbc833e;return getEndUser(_0x35dfac,_0x4d77f4,_0x41f61e[_0x267c('0x59')],_0x41f61e[_0x267c('0x5a')],_0x17b765);})[_0x267c('0x1e')](function(_0x196d38){_0x6d3236=_0x196d38;return getTicket(_0x35dfac,_0x429e53,_0x6d3236,_0x4d77f4,_0x41f61e,_0x4d77f4[_0x267c('0x6b')],_0x17b765);})[_0x267c('0x1e')](function(_0x4d542d){_0xa4dd9b=_0x4d542d;logger[_0x267c('0x21')]('['+_0x41f61e[_0x267c('0x70')][_0x267c('0x71')]()+_0x267c('0x72'),_0xa4dd9b['id']);logger[_0x267c('0x21')]('['+_0x41f61e['lastevent'][_0x267c('0x71')]()+_0x267c('0x73'),_0x35dfac[_0x267c('0x3c')]);})[_0x267c('0x63')](function(_0xc5e191){logger[_0x267c('0x61')]('['+_0x41f61e[_0x267c('0x70')]['toUpperCase']()+']',JSON[_0x267c('0x64')](_0xc5e191));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff