Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 9873c72..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x53f0=['moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','idField','content','toString','variable','variableName','customVariable','Variable','toLowerCase','name','password','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username','Connection\x20established.','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:browser:url','%s/%s/e','catch','unmanaged','lastevent','toUpperCase','calleridname',']\x20Integration\x20account\x20type\x20%s.','bluebird','md5','jsforce','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','ticketType','Task','assign','getString','Subjects','Descriptions','WhoId','ContactId','sobject','isNil','validateEmail','User','find','then','length','info','resolve','Name','identity','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','user_id','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','contact_lead','Contact','execute','lead','Lead','contact','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s'];(function(_0x4fde08,_0x463a36){var _0x12e725=function(_0x2670c5){while(--_0x2670c5){_0x4fde08['push'](_0x4fde08['shift']());}};_0x12e725(++_0x463a36);}(_0x53f0,0x118));var _0x053f=function(_0x19950b,_0x53d0d7){_0x19950b=_0x19950b-0x0;var _0x3c6b41=_0x53f0[_0x19950b];return _0x3c6b41;};'use strict';var _=require('lodash');var rp=require('request-promise');var moment=require('moment');var BPromise=require(_0x053f('0x0'));var md5=require(_0x053f('0x1'));var jsforce=require(_0x053f('0x2'));var util=require('util');var Redis=require(_0x053f('0x3'));var intUtil=require(_0x053f('0x4'));var config=require(_0x053f('0x5'));var logger=require(_0x053f('0x6'))(_0x053f('0x7'));config[_0x053f('0x8')]=_[_0x053f('0x9')](config[_0x053f('0x8')],{'host':_0x053f('0xa'),'port':0x18eb});var io=require(_0x053f('0xb'))(new Redis(config[_0x053f('0x8')]));function emit(_0x52a238,_0x5e106d,_0x21c46e){io['to'](_0x52a238)[_0x053f('0xc')](_0x5e106d,_0x21c46e);}function getTicket(_0x571620,_0x4d7c49,_0x328a61,_0xb7517f,_0x51fe6a,_0x2c0d92,_0x4087d4,_0x3c0eea){var _0x2243ae={};if(_0xb7517f[_0x053f('0xd')]===_0x053f('0xe')){_0x2243ae=Object[_0x053f('0xf')]({},{'OwnerId':_0x4d7c49['id'],'ActivityDate':moment['utc'](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x053f('0x10')](_0xb7517f[_0x053f('0x11')],_0x51fe6a,'\x20'),'Description':intUtil['getString'](_0xb7517f[_0x053f('0x12')],_0x51fe6a,'\x0a')},getCustomFields(_0x2c0d92,_0x51fe6a));if(_0x328a61){_0x2243ae[_0x053f('0x13')]=_0x328a61['id'];}}else if(_0xb7517f[_0x053f('0xd')]==='Case'){_0x2243ae=Object['assign']({},{'OwnerId':_0x4d7c49['id'],'Subject':intUtil['getString'](_0xb7517f[_0x053f('0x11')],_0x51fe6a,'\x20'),'Description':intUtil['getString'](_0xb7517f[_0x053f('0x12')],_0x51fe6a,'\x0a')},getCustomFields(_0x2c0d92,_0x51fe6a));if(_0x328a61){_0x2243ae[_0x053f('0x14')]=_0x328a61['id'];}}return _0x4087d4[_0x053f('0x15')](_0xb7517f[_0x053f('0xd')])['create'](_0x2243ae);}function getUser(_0x26f1b4,_0x43061f,_0xf2ad05){if(!_[_0x053f('0x16')](_0x43061f)&&intUtil[_0x053f('0x17')](_0x43061f)){var _0x52cf6d={'Email':_0x43061f};var _0x3601e2={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0xf2ad05['sobject'](_0x053f('0x18'))[_0x053f('0x19')](_0x52cf6d,_0x3601e2)['execute']()[_0x053f('0x1a')](function(_0x12ac2f){if(_0x12ac2f[_0x053f('0x1b')]){var _0x4349b6=_[_0x053f('0x19')](_0x12ac2f,function(_0x8394fe){return _0x8394fe['Email']===_0x43061f;});if(_0x4349b6){logger[_0x053f('0x1c')]('Agent\x20%s\x20found.',_0x43061f);return BPromise[_0x053f('0x1d')]({'id':_0x4349b6['Id'],'name':_0x4349b6[_0x053f('0x1e')]});}}else{logger[_0x053f('0x1c')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x43061f);return _0xf2ad05[_0x053f('0x1f')]()[_0x053f('0x1a')](function(_0x106604){return BPromise[_0x053f('0x1d')]({'id':_0x106604['user_id'],'name':_0x106604[_0x053f('0x20')]});});}});}else{logger[_0x053f('0x1c')](_0x053f('0x21'),_0x43061f);return _0xf2ad05[_0x053f('0x1f')]()['then'](function(_0x4aa019){return BPromise['resolve']({'id':_0x4aa019[_0x053f('0x22')],'name':_0x4aa019['display_name']});});}}function getEndUser(_0x409408,_0x33c007,_0x496d9d,_0x17c6cc,_0x4b1e81){var _0xf43c9d={'Phone':_0x17c6cc};var _0x1ab280={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()[_0x053f('0x1a')](function(){if(_0x33c007[_0x053f('0xd')]===_0x053f('0xe')){logger[_0x053f('0x1c')](_0x053f('0x23'),_0x17c6cc,_0x33c007['moduleSearch']);switch(_0x33c007['moduleSearch']){case _0x053f('0x24'):return _0x4b1e81[_0x053f('0x15')](_0x053f('0x25'))['find'](_0xf43c9d,_0x1ab280)[_0x053f('0x26')]()[_0x053f('0x1a')](function(_0x33346c){if(_0x33346c&&_0x33346c[_0x053f('0x1b')]){return _0x33346c;}else{return _0x4b1e81[_0x053f('0x15')]('Lead')['find'](_0xf43c9d,_0x1ab280);}});case'contact':return _0x4b1e81[_0x053f('0x15')](_0x053f('0x25'))['find'](_0xf43c9d,_0x1ab280)[_0x053f('0x26')]();case _0x053f('0x27'):return _0x4b1e81[_0x053f('0x15')](_0x053f('0x28'))[_0x053f('0x19')](_0xf43c9d,_0x1ab280);default:return null;}}else if(_0x33c007['ticketType']==='Case'){logger[_0x053f('0x1c')](_0x053f('0x23'),_0x17c6cc,_0x053f('0x29'));return _0x4b1e81[_0x053f('0x15')]('Contact')[_0x053f('0x19')](_0xf43c9d,_0x1ab280)[_0x053f('0x26')]();}})['then'](function(_0x3b0aba){if(_0x3b0aba&&_0x3b0aba[_0x053f('0x1b')]){var _0x5b94d4=_[_0x053f('0x19')](_0x3b0aba,function(_0x4c8b91){return _0x4c8b91[_0x053f('0x2a')]===_0x17c6cc;});if(_0x5b94d4){return BPromise[_0x053f('0x1d')]({'id':_0x5b94d4['Id'],'name':_0x5b94d4[_0x053f('0x1e')],'phone':_0x5b94d4['Phone']});}}})[_0x053f('0x1a')](function(_0x167db5){if(_0x167db5){logger[_0x053f('0x1c')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x17c6cc);return BPromise[_0x053f('0x1d')](_0x167db5);}else{logger['info'](_0x053f('0x2b'),_0x17c6cc);var _0x2f430a={'LastName':_0x496d9d!==_0x053f('0x2c')?_0x496d9d:util[_0x053f('0x2d')](_0x053f('0x2e'),_0x17c6cc),'Phone':_0x17c6cc};if(_0x33c007[_0x053f('0x2f')]){if(_0x33c007[_0x053f('0x2f')]===_0x053f('0x29')){logger['info'](_0x053f('0x30'),_0x17c6cc,_0x33c007[_0x053f('0x2f')]);}else if(_0x33c007[_0x053f('0x2f')]===_0x053f('0x27')&&_0x33c007[_0x053f('0xd')]===_0x053f('0xe')){logger[_0x053f('0x1c')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x17c6cc,_0x33c007[_0x053f('0x2f')]);_0x2f430a[_0x053f('0x31')]=_0x053f('0x32');}else{return null;}}return _0x4b1e81[_0x053f('0x15')](_[_0x053f('0x33')](_0x33c007[_0x053f('0x2f')]))['create'](_0x2f430a);}});}function getCustomFields(_0x4da7a4,_0x45137d){var _0x50e82d={};if(_0x4da7a4[_0x053f('0x1b')]>0x0){_[_0x053f('0x34')](_0x4da7a4,function(_0x2ae0c2){if(_0x2ae0c2[_0x053f('0x35')]==='string'&&_0x2ae0c2[_0x053f('0x36')]){_0x50e82d[_0x2ae0c2[_0x053f('0x36')]]=_0x2ae0c2[_0x053f('0x37')][_0x053f('0x38')]();}else if(_0x2ae0c2['type']===_0x053f('0x39')&&_0x2ae0c2[_0x053f('0x3a')]&&_0x2ae0c2['idField']){_0x45137d[_0x2ae0c2[_0x053f('0x3a')]]&&(_0x50e82d[_0x2ae0c2['idField']]=_0x45137d[_0x2ae0c2[_0x053f('0x3a')]][_0x053f('0x38')]());}else if(_0x2ae0c2[_0x053f('0x35')]===_0x053f('0x3b')&&_0x2ae0c2[_0x053f('0x3c')]&&_0x2ae0c2[_0x053f('0x3c')]['name']&&_0x2ae0c2['idField']){_0x45137d[_0x2ae0c2[_0x053f('0x3c')]['name'][_0x053f('0x3d')]()]&&(_0x50e82d[_0x2ae0c2['idField']]=_0x45137d[_0x2ae0c2['Variable'][_0x053f('0x3e')]['toLowerCase']()]['toString']());}});}return _0x50e82d;}function getConnection(_0x3fe43d){var _0x5496c1=_0x3fe43d[_0x053f('0x3f')]['concat'](_0x3fe43d[_0x053f('0x40')]);var _0x2b4423=new jsforce[(_0x053f('0x41'))]({'oauth2':{'loginUrl':_0x3fe43d[_0x053f('0x42')]||_0x053f('0x43'),'clientId':_0x3fe43d[_0x053f('0x44')],'clientSecret':_0x3fe43d[_0x053f('0x45')]}});return _0x2b4423[_0x053f('0x46')](_0x3fe43d[_0x053f('0x47')],_0x5496c1)[_0x053f('0x1a')](function(){logger[_0x053f('0x1c')](_0x053f('0x48'));return _0x2b4423;});}exports['queue']=function(_0x89f2df,_0x392e4b,_0xfa1bad,_0x3ad4d1,_0x2f15b3,_0x178509){var _0x4f874a,_0x361a3d,_0x3f2a33,_0x32e086;_0x178509[_0x053f('0x49')]=intUtil[_0x053f('0x4a')](_0x178509[_0x053f('0x49')]);_0x178509[_0x053f('0x42')]=intUtil[_0x053f('0x4a')](_0x178509[_0x053f('0x42')]);if(_0x2f15b3&&_0x2f15b3[_0x053f('0x4b')]){logger['info'](_0x053f('0x4c'),_0x053f('0x4d'));_0x392e4b[_0x053f('0x4e')]=util[_0x053f('0x2d')](_0x053f('0x4f'),_0x178509[_0x053f('0x49')],_0x392e4b[_0x053f('0x50')],md5(_0x392e4b[_0x053f('0x50')]));}else{_0x392e4b[_0x053f('0x4e')]='';}return getConnection(_0x178509)['then'](function(_0x131707){_0x32e086=_0x131707;return getUser(_0x178509,_0x3ad4d1[_0x053f('0x51')],_0x32e086);})[_0x053f('0x1a')](function(_0x2cc53c){_0x4f874a=_0x2cc53c;return getEndUser(_0x178509,_0xfa1bad,_0x392e4b['calleridname'],_0x392e4b[_0x053f('0x52')],_0x32e086);})['then'](function(_0x3b116a){_0x361a3d=_0x3b116a;return getTicket(_0x178509,_0x4f874a,_0x361a3d,_0xfa1bad,_0x392e4b,_0xfa1bad[_0x053f('0x53')],_0x32e086,'queue');})[_0x053f('0x1a')](function(_0x23d6bb){_0x3f2a33=_0x23d6bb;logger['info'](_0x053f('0x54'),_0x3f2a33['id']);logger['info'](_0x053f('0x55'),_0x3f2a33['id'],_0x3ad4d1[_0x053f('0x3e')],_0x178509['type']);switch(_0x178509['type']){case _0x053f('0x56'):emit(util[_0x053f('0x2d')](_0x053f('0x57'),_0x3ad4d1['name']),_0x053f('0x58'),{'recordId':_0x3f2a33['id']});break;case _0x053f('0x59'):emit(util['format']('user:%s',_0x3ad4d1['name']),'trigger:browser:url',{'uri':util[_0x053f('0x2d')]('%s/%s/e',_0x32e086[_0x053f('0x5a')],_0x3f2a33['id'])});break;default:logger[_0x053f('0x5b')](_0x053f('0x5c'));}})['catch'](function(_0x937617){logger[_0x053f('0x5b')](_0x053f('0x4c'),JSON[_0x053f('0x5d')](_0x937617));});};exports['outbound']=function(_0x42cc15,_0x494786,_0x9025bc,_0x545d0c,_0x42c888,_0xd3d9a2,_0x2a96dd){var _0x5f4d1d,_0x5969e1,_0x4e1667,_0x4b5289;_0xd3d9a2['serverUrl']=intUtil[_0x053f('0x4a')](_0xd3d9a2[_0x053f('0x49')]);_0xd3d9a2[_0x053f('0x42')]=intUtil['stripTrailingSlash'](_0xd3d9a2['remoteUri']);if(_0x2a96dd&&_0x2a96dd[_0x053f('0x5e')]&&_0x2a96dd[_0x053f('0x5e')]!==_0x053f('0x5f')){logger[_0x053f('0x1c')](_0x053f('0x60'),'Recording\x20is\x20enabled!');_0x494786['recordingURL']=util[_0x053f('0x2d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xd3d9a2[_0x053f('0x49')],_0x494786[_0x053f('0x50')],md5(_0x494786[_0x053f('0x50')]));}return getConnection(_0xd3d9a2)[_0x053f('0x1a')](function(_0x371649){_0x4b5289=_0x371649;return getUser(_0xd3d9a2,_0x545d0c[_0x053f('0x51')],_0x4b5289);})[_0x053f('0x1a')](function(_0x35ceeb){_0x5f4d1d=_0x35ceeb;return getEndUser(_0xd3d9a2,_0x9025bc,_0x494786['destcalleridname'],_0x494786[_0x053f('0x61')],_0x4b5289);})[_0x053f('0x1a')](function(_0x83ab5a){_0x5969e1=_0x83ab5a;return getTicket(_0xd3d9a2,_0x5f4d1d,_0x5969e1,_0x9025bc,_0x494786,_0x9025bc[_0x053f('0x53')],_0x4b5289,_0x053f('0x62'));})[_0x053f('0x1a')](function(_0x3ed677){_0x4e1667=_0x3ed677;logger[_0x053f('0x1c')](_0x053f('0x63'),_0x4e1667['id']);logger[_0x053f('0x1c')](_0x053f('0x64'),_0x4e1667['id'],_0x545d0c[_0x053f('0x3e')],_0xd3d9a2[_0x053f('0x35')]);switch(_0xd3d9a2['type']){case'integrationTab':emit(util[_0x053f('0x2d')]('user:%s',_0x545d0c[_0x053f('0x3e')]),'trigger:salesforce:display',{'recordId':_0x4e1667['id']});break;case'newTab':emit(util[_0x053f('0x2d')](_0x053f('0x57'),_0x545d0c[_0x053f('0x3e')]),_0x053f('0x65'),{'uri':util['format'](_0x053f('0x66'),_0x4b5289[_0x053f('0x5a')],_0x4e1667['id'])});break;default:logger[_0x053f('0x5b')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})[_0x053f('0x67')](function(_0x48c911){logger[_0x053f('0x5b')](_0x053f('0x60'),JSON['stringify'](_0x48c911));});};exports[_0x053f('0x68')]=function(_0x7c2c4,_0x1f3aec,_0xe24086,_0x5113e2,_0x3819a9,_0x9445f6){var _0x5aa9ec,_0xd0f7f3,_0x3d64c1,_0x58047e;_0x9445f6[_0x053f('0x49')]=intUtil[_0x053f('0x4a')](_0x9445f6[_0x053f('0x49')]);_0x9445f6[_0x053f('0x42')]=intUtil[_0x053f('0x4a')](_0x9445f6[_0x053f('0x42')]);if(_0x3819a9&&_0x3819a9[_0x053f('0x4b')]){logger[_0x053f('0x1c')]('['+_0x1f3aec[_0x053f('0x69')][_0x053f('0x6a')]()+']',_0x053f('0x4d'));_0x1f3aec['recordingURL']=util[_0x053f('0x2d')](_0x053f('0x4f'),_0x9445f6[_0x053f('0x49')],_0x1f3aec[_0x053f('0x50')],md5(_0x1f3aec[_0x053f('0x50')]));}else{_0x1f3aec[_0x053f('0x4e')]='';}return getConnection(_0x9445f6)[_0x053f('0x1a')](function(_0x491c0f){_0x58047e=_0x491c0f;if(!_[_0x053f('0x16')](_0x5113e2)){return getUser(_0x9445f6,_0x5113e2[_0x053f('0x3e')],_0x58047e);}else{return getUser(_0x9445f6,null,_0x58047e);}})['then'](function(_0x26a860){_0x5aa9ec=_0x26a860;return getEndUser(_0x9445f6,_0xe24086,_0x1f3aec[_0x053f('0x6b')],_0x1f3aec[_0x053f('0x52')],_0x58047e);})[_0x053f('0x1a')](function(_0x2be645){_0xd0f7f3=_0x2be645;return getTicket(_0x9445f6,_0x5aa9ec,_0xd0f7f3,_0xe24086,_0x1f3aec,_0xe24086[_0x053f('0x53')],_0x58047e);})[_0x053f('0x1a')](function(_0x40a114){_0x3d64c1=_0x40a114;logger[_0x053f('0x1c')]('['+_0x1f3aec['lastevent'][_0x053f('0x6a')]()+']\x20Ticket\x20%s\x20created.',_0x3d64c1['id']);logger[_0x053f('0x1c')]('['+_0x1f3aec['lastevent'][_0x053f('0x6a')]()+_0x053f('0x6c'),_0x9445f6[_0x053f('0x35')]);})[_0x053f('0x67')](function(_0x4191c7){logger[_0x053f('0x5b')]('['+_0x1f3aec[_0x053f('0x69')]['toUpperCase']()+']',JSON['stringify'](_0x4191c7));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file