Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index 9bcc468..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xd614=['[QUEUE]','Recording\x20is\x20enabled!','recordingURL','format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','Fields','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','outbound','stripTrailingSlash','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','Salesforce\x20account\x20type\x20not\x20recognized','stringify','monitor_format','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.','lodash','moment','md5','jsforce','util','ioredis','../../../../config/environment','../../../../config/logger','salesforce','redis','localhost','socket.io-emitter','ticketType','assign','utc','getString','Subjects','Descriptions','WhoId','Case','ContactId','sobject','create','isNil','validateEmail','User','find','execute','then','length','Email','info','resolve','Name','identity','user_id','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','display_name','Task','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','moduleCreate','lead','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','clientSecret','login','username','queue','serverUrl'];(function(_0xdadb04,_0x19ebe8){var _0x3a4724=function(_0x21ec42){while(--_0x21ec42){_0xdadb04['push'](_0xdadb04['shift']());}};_0x3a4724(++_0x19ebe8);}(_0xd614,0x94));var _0x4d61=function(_0x167cc1,_0x56ef5a){_0x167cc1=_0x167cc1-0x0;var _0x10bc4b=_0xd614[_0x167cc1];return _0x10bc4b;};'use strict';var _=require(_0x4d61('0x0'));var rp=require('request-promise');var moment=require(_0x4d61('0x1'));var BPromise=require('bluebird');var md5=require(_0x4d61('0x2'));var jsforce=require(_0x4d61('0x3'));var util=require(_0x4d61('0x4'));var Redis=require(_0x4d61('0x5'));var intUtil=require('./util');var config=require(_0x4d61('0x6'));var logger=require(_0x4d61('0x7'))(_0x4d61('0x8'));config[_0x4d61('0x9')]=_['defaults'](config[_0x4d61('0x9')],{'host':_0x4d61('0xa'),'port':0x18eb});var io=require(_0x4d61('0xb'))(new Redis(config[_0x4d61('0x9')]));function emit(_0x501d7c,_0x215fc0,_0x3b78f8){io['to'](_0x501d7c)['emit'](_0x215fc0,_0x3b78f8);}function getTicket(_0x95d61d,_0x5abc6c,_0x1fbad3,_0x5b7ebe,_0x554427,_0x3a200a,_0x332afa,_0x13de5f){var _0x5a6fda={};if(_0x5b7ebe[_0x4d61('0xc')]==='Task'){_0x5a6fda=Object[_0x4d61('0xd')]({},{'OwnerId':_0x5abc6c['id'],'ActivityDate':moment[_0x4d61('0xe')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x4d61('0xf')](_0x5b7ebe[_0x4d61('0x10')],_0x554427,'\x20'),'Description':intUtil['getString'](_0x5b7ebe[_0x4d61('0x11')],_0x554427,'\x0a')},getCustomFields(_0x3a200a,_0x554427));if(_0x1fbad3){_0x5a6fda[_0x4d61('0x12')]=_0x1fbad3['id'];}}else if(_0x5b7ebe['ticketType']===_0x4d61('0x13')){_0x5a6fda=Object[_0x4d61('0xd')]({},{'OwnerId':_0x5abc6c['id'],'Subject':intUtil[_0x4d61('0xf')](_0x5b7ebe[_0x4d61('0x10')],_0x554427,'\x20'),'Description':intUtil[_0x4d61('0xf')](_0x5b7ebe['Descriptions'],_0x554427,'\x0a')},getCustomFields(_0x3a200a,_0x554427));if(_0x1fbad3){_0x5a6fda[_0x4d61('0x14')]=_0x1fbad3['id'];}}return _0x332afa[_0x4d61('0x15')](_0x5b7ebe[_0x4d61('0xc')])[_0x4d61('0x16')](_0x5a6fda);}function getUser(_0x9cab8a,_0x888620,_0x4d04ff){if(!_[_0x4d61('0x17')](_0x888620)&&intUtil[_0x4d61('0x18')](_0x888620)){var _0x4f5b0a={'Email':_0x888620};var _0x3a89b7={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x4d04ff['sobject'](_0x4d61('0x19'))[_0x4d61('0x1a')](_0x4f5b0a,_0x3a89b7)[_0x4d61('0x1b')]()[_0x4d61('0x1c')](function(_0x2ab767){if(_0x2ab767[_0x4d61('0x1d')]){var _0x4e7372=_[_0x4d61('0x1a')](_0x2ab767,function(_0x326cb2){return _0x326cb2[_0x4d61('0x1e')]===_0x888620;});if(_0x4e7372){logger[_0x4d61('0x1f')]('Agent\x20%s\x20found.',_0x888620);return BPromise[_0x4d61('0x20')]({'id':_0x4e7372['Id'],'name':_0x4e7372[_0x4d61('0x21')]});}}else{logger[_0x4d61('0x1f')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x888620);return _0x4d04ff[_0x4d61('0x22')]()['then'](function(_0x120625){return BPromise[_0x4d61('0x20')]({'id':_0x120625[_0x4d61('0x23')],'name':_0x120625['display_name']});});}});}else{logger[_0x4d61('0x1f')](_0x4d61('0x24'),_0x888620);return _0x4d04ff[_0x4d61('0x22')]()[_0x4d61('0x1c')](function(_0x12deca){return BPromise[_0x4d61('0x20')]({'id':_0x12deca[_0x4d61('0x23')],'name':_0x12deca[_0x4d61('0x25')]});});}}function getEndUser(_0x5e1f99,_0x12dc35,_0xdba0a9,_0x30f975,_0x2ba6f1){var _0x4d779d={'Phone':_0x30f975};var _0x24c1d7={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x4d61('0x20')]()[_0x4d61('0x1c')](function(){if(_0x12dc35[_0x4d61('0xc')]===_0x4d61('0x26')){logger[_0x4d61('0x1f')](_0x4d61('0x27'),_0x30f975,_0x12dc35[_0x4d61('0x28')]);switch(_0x12dc35[_0x4d61('0x28')]){case _0x4d61('0x29'):return _0x2ba6f1['sobject'](_0x4d61('0x2a'))[_0x4d61('0x1a')](_0x4d779d,_0x24c1d7)[_0x4d61('0x1b')]()[_0x4d61('0x1c')](function(_0x4da020){if(_0x4da020&&_0x4da020[_0x4d61('0x1d')]){return _0x4da020;}else{return _0x2ba6f1['sobject'](_0x4d61('0x2b'))[_0x4d61('0x1a')](_0x4d779d,_0x24c1d7);}});case _0x4d61('0x2c'):return _0x2ba6f1[_0x4d61('0x15')](_0x4d61('0x2a'))[_0x4d61('0x1a')](_0x4d779d,_0x24c1d7)[_0x4d61('0x1b')]();case'lead':return _0x2ba6f1['sobject'](_0x4d61('0x2b'))[_0x4d61('0x1a')](_0x4d779d,_0x24c1d7);default:return null;}}else if(_0x12dc35[_0x4d61('0xc')]===_0x4d61('0x13')){logger[_0x4d61('0x1f')](_0x4d61('0x27'),_0x30f975,_0x4d61('0x2c'));return _0x2ba6f1[_0x4d61('0x15')](_0x4d61('0x2a'))[_0x4d61('0x1a')](_0x4d779d,_0x24c1d7)[_0x4d61('0x1b')]();}})[_0x4d61('0x1c')](function(_0x533d9b){if(_0x533d9b&&_0x533d9b['length']){var _0x13a2aa=_[_0x4d61('0x1a')](_0x533d9b,function(_0x9b6c88){return _0x9b6c88[_0x4d61('0x2d')]===_0x30f975;});if(_0x13a2aa){return BPromise[_0x4d61('0x20')]({'id':_0x13a2aa['Id'],'name':_0x13a2aa[_0x4d61('0x21')],'phone':_0x13a2aa[_0x4d61('0x2d')]});}}})['then'](function(_0x148635){if(_0x148635){logger[_0x4d61('0x1f')](_0x4d61('0x2e'),_0x30f975);return BPromise['resolve'](_0x148635);}else{logger[_0x4d61('0x1f')](_0x4d61('0x2f'),_0x30f975);var _0x33c909={'LastName':_0xdba0a9!==_0x4d61('0x30')?_0xdba0a9:util['format']('Caller\x20-\x20%s',_0x30f975),'Phone':_0x30f975};if(_0x12dc35[_0x4d61('0x31')]){if(_0x12dc35[_0x4d61('0x31')]===_0x4d61('0x2c')){logger[_0x4d61('0x1f')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x30f975,_0x12dc35['moduleCreate']);}else if(_0x12dc35[_0x4d61('0x31')]===_0x4d61('0x32')&&_0x12dc35[_0x4d61('0xc')]===_0x4d61('0x26')){logger[_0x4d61('0x1f')](_0x4d61('0x33'),_0x30f975,_0x12dc35[_0x4d61('0x31')]);_0x33c909[_0x4d61('0x34')]=_0x4d61('0x35');}else{return null;}}return _0x2ba6f1[_0x4d61('0x15')](_[_0x4d61('0x36')](_0x12dc35[_0x4d61('0x31')]))[_0x4d61('0x16')](_0x33c909);}});}function getCustomFields(_0x9081c0,_0x208022){var _0x5288e0={};if(_0x9081c0['length']>0x0){_['forEach'](_0x9081c0,function(_0x4e340b){if(_0x4e340b[_0x4d61('0x37')]===_0x4d61('0x38')&&_0x4e340b[_0x4d61('0x39')]){_0x5288e0[_0x4e340b[_0x4d61('0x39')]]=_0x4e340b[_0x4d61('0x3a')][_0x4d61('0x3b')]();}else if(_0x4e340b['type']===_0x4d61('0x3c')&&_0x4e340b[_0x4d61('0x3d')]&&_0x4e340b[_0x4d61('0x39')]){_0x208022[_0x4e340b[_0x4d61('0x3d')]]&&(_0x5288e0[_0x4e340b[_0x4d61('0x39')]]=_0x208022[_0x4e340b[_0x4d61('0x3d')]]['toString']());}else if(_0x4e340b['type']===_0x4d61('0x3e')&&_0x4e340b[_0x4d61('0x3f')]&&_0x4e340b[_0x4d61('0x3f')][_0x4d61('0x40')]&&_0x4e340b['idField']){_0x208022[_0x4e340b[_0x4d61('0x3f')][_0x4d61('0x40')][_0x4d61('0x41')]()]&&(_0x5288e0[_0x4e340b[_0x4d61('0x39')]]=_0x208022[_0x4e340b[_0x4d61('0x3f')]['name'][_0x4d61('0x41')]()]['toString']());}});}return _0x5288e0;}function getConnection(_0x1ce832){var _0x3927f1=_0x1ce832[_0x4d61('0x42')][_0x4d61('0x43')](_0x1ce832[_0x4d61('0x44')]);var _0x4290f3=new jsforce[(_0x4d61('0x45'))]({'oauth2':{'loginUrl':_0x1ce832[_0x4d61('0x46')]||'https://login.salesforce.com','clientId':_0x1ce832['clientId'],'clientSecret':_0x1ce832[_0x4d61('0x47')]}});return _0x4290f3[_0x4d61('0x48')](_0x1ce832[_0x4d61('0x49')],_0x3927f1)[_0x4d61('0x1c')](function(){logger['info']('Connection\x20established.');return _0x4290f3;});}exports[_0x4d61('0x4a')]=function(_0x2649f1,_0x54ebf5,_0x5077ea,_0x42285c,_0x34c3b9,_0x58d956){var _0x54bd80,_0x2331ba,_0x5993f4,_0x4a5744;_0x58d956[_0x4d61('0x4b')]=intUtil['stripTrailingSlash'](_0x58d956['serverUrl']);_0x58d956[_0x4d61('0x46')]=intUtil['stripTrailingSlash'](_0x58d956[_0x4d61('0x46')]);if(_0x34c3b9&&_0x34c3b9['monitor_format']){logger[_0x4d61('0x1f')](_0x4d61('0x4c'),_0x4d61('0x4d'));_0x54ebf5[_0x4d61('0x4e')]=util[_0x4d61('0x4f')](_0x4d61('0x50'),_0x58d956['serverUrl'],_0x54ebf5[_0x4d61('0x51')],md5(_0x54ebf5[_0x4d61('0x51')]));}else{_0x54ebf5[_0x4d61('0x4e')]='';}return getConnection(_0x58d956)['then'](function(_0x439a21){_0x4a5744=_0x439a21;return getUser(_0x58d956,_0x42285c[_0x4d61('0x52')],_0x4a5744);})[_0x4d61('0x1c')](function(_0x414b95){_0x54bd80=_0x414b95;return getEndUser(_0x58d956,_0x5077ea,_0x54ebf5[_0x4d61('0x53')],_0x54ebf5[_0x4d61('0x54')],_0x4a5744);})[_0x4d61('0x1c')](function(_0xb863cd){_0x2331ba=_0xb863cd;return getTicket(_0x58d956,_0x54bd80,_0x2331ba,_0x5077ea,_0x54ebf5,_0x5077ea[_0x4d61('0x55')],_0x4a5744,_0x4d61('0x4a'));})[_0x4d61('0x1c')](function(_0x314915){_0x5993f4=_0x314915;logger[_0x4d61('0x1f')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x5993f4['id']);logger['info'](_0x4d61('0x56'),_0x5993f4['id'],_0x42285c['name'],_0x58d956[_0x4d61('0x37')]);switch(_0x58d956[_0x4d61('0x37')]){case _0x4d61('0x57'):emit(util['format'](_0x4d61('0x58'),_0x42285c[_0x4d61('0x40')]),_0x4d61('0x59'),{'recordId':_0x5993f4['id']});break;case _0x4d61('0x5a'):emit(util[_0x4d61('0x4f')]('user:%s',_0x42285c[_0x4d61('0x40')]),_0x4d61('0x5b'),{'uri':util[_0x4d61('0x4f')](_0x4d61('0x5c'),_0x4a5744[_0x4d61('0x5d')],_0x5993f4['id'])});break;default:logger[_0x4d61('0x5e')](_0x4d61('0x5f'));}})[_0x4d61('0x60')](function(_0x24bf8d){logger['error'](_0x4d61('0x4c'),JSON['stringify'](_0x24bf8d));});};exports[_0x4d61('0x61')]=function(_0x3a80bb,_0x52aeb8,_0x3a1467,_0x4e84dd,_0x21a758,_0x169e9d,_0x5d6397){var _0x3af6d0,_0x2722f8,_0x5380e1,_0x59d286;_0x169e9d[_0x4d61('0x4b')]=intUtil[_0x4d61('0x62')](_0x169e9d[_0x4d61('0x4b')]);_0x169e9d[_0x4d61('0x46')]=intUtil[_0x4d61('0x62')](_0x169e9d[_0x4d61('0x46')]);if(_0x5d6397&&_0x5d6397['recordingFormat']&&_0x5d6397[_0x4d61('0x63')]!==_0x4d61('0x64')){logger[_0x4d61('0x1f')](_0x4d61('0x65'),_0x4d61('0x4d'));_0x52aeb8[_0x4d61('0x4e')]=util['format'](_0x4d61('0x50'),_0x169e9d[_0x4d61('0x4b')],_0x52aeb8[_0x4d61('0x51')],md5(_0x52aeb8[_0x4d61('0x51')]));}return getConnection(_0x169e9d)['then'](function(_0x518e27){_0x59d286=_0x518e27;return getUser(_0x169e9d,_0x4e84dd[_0x4d61('0x52')],_0x59d286);})['then'](function(_0x4888d7){_0x3af6d0=_0x4888d7;return getEndUser(_0x169e9d,_0x3a1467,_0x52aeb8[_0x4d61('0x66')],_0x52aeb8[_0x4d61('0x67')],_0x59d286);})[_0x4d61('0x1c')](function(_0x45481f){_0x2722f8=_0x45481f;return getTicket(_0x169e9d,_0x3af6d0,_0x2722f8,_0x3a1467,_0x52aeb8,_0x3a1467[_0x4d61('0x55')],_0x59d286,_0x4d61('0x61'));})[_0x4d61('0x1c')](function(_0x536592){_0x5380e1=_0x536592;logger[_0x4d61('0x1f')](_0x4d61('0x68'),_0x5380e1['id']);logger['info'](_0x4d61('0x69'),_0x5380e1['id'],_0x4e84dd[_0x4d61('0x40')],_0x169e9d['type']);switch(_0x169e9d[_0x4d61('0x37')]){case _0x4d61('0x57'):emit(util[_0x4d61('0x4f')]('user:%s',_0x4e84dd[_0x4d61('0x40')]),_0x4d61('0x59'),{'recordId':_0x5380e1['id']});break;case _0x4d61('0x5a'):emit(util[_0x4d61('0x4f')](_0x4d61('0x58'),_0x4e84dd['name']),_0x4d61('0x5b'),{'uri':util['format'](_0x4d61('0x5c'),_0x59d286[_0x4d61('0x5d')],_0x5380e1['id'])});break;default:logger['error'](_0x4d61('0x65'),_0x4d61('0x6a'));}})[_0x4d61('0x60')](function(_0x42013a){logger[_0x4d61('0x5e')](_0x4d61('0x65'),JSON[_0x4d61('0x6b')](_0x42013a));});};exports['unmanaged']=function(_0x2459b2,_0x548ec6,_0x1bb202,_0x5a3fd7,_0x533da0,_0x5fa700){var _0x46c498,_0x30bb35,_0x4cd104,_0x547152;_0x5fa700[_0x4d61('0x4b')]=intUtil[_0x4d61('0x62')](_0x5fa700[_0x4d61('0x4b')]);_0x5fa700[_0x4d61('0x46')]=intUtil[_0x4d61('0x62')](_0x5fa700[_0x4d61('0x46')]);if(_0x533da0&&_0x533da0[_0x4d61('0x6c')]){logger[_0x4d61('0x1f')]('['+_0x548ec6[_0x4d61('0x6d')][_0x4d61('0x6e')]()+']',_0x4d61('0x4d'));_0x548ec6['recordingURL']=util[_0x4d61('0x4f')](_0x4d61('0x50'),_0x5fa700[_0x4d61('0x4b')],_0x548ec6[_0x4d61('0x51')],md5(_0x548ec6[_0x4d61('0x51')]));}else{_0x548ec6['recordingURL']='';}return getConnection(_0x5fa700)[_0x4d61('0x1c')](function(_0xb6e738){_0x547152=_0xb6e738;if(!_['isNil'](_0x5a3fd7)){return getUser(_0x5fa700,_0x5a3fd7[_0x4d61('0x40')],_0x547152);}else{return getUser(_0x5fa700,null,_0x547152);}})[_0x4d61('0x1c')](function(_0x22d8bc){_0x46c498=_0x22d8bc;return getEndUser(_0x5fa700,_0x1bb202,_0x548ec6[_0x4d61('0x53')],_0x548ec6[_0x4d61('0x54')],_0x547152);})[_0x4d61('0x1c')](function(_0x423e02){_0x30bb35=_0x423e02;return getTicket(_0x5fa700,_0x46c498,_0x30bb35,_0x1bb202,_0x548ec6,_0x1bb202[_0x4d61('0x55')],_0x547152);})['then'](function(_0x363853){_0x4cd104=_0x363853;logger[_0x4d61('0x1f')]('['+_0x548ec6[_0x4d61('0x6d')]['toUpperCase']()+_0x4d61('0x6f'),_0x4cd104['id']);logger['info']('['+_0x548ec6[_0x4d61('0x6d')][_0x4d61('0x6e')]()+']\x20Integration\x20account\x20type\x20%s.',_0x5fa700[_0x4d61('0x37')]);})[_0x4d61('0x60')](function(_0x25b381){logger[_0x4d61('0x5e')]('['+_0x548ec6[_0x4d61('0x6d')][_0x4d61('0x6e')]()+']',JSON[_0x4d61('0x6b')](_0x25b381));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file