Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index a97be0a..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x66ee=['find','contact','lead','Contact','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','No\x20Company','upperFirst','forEach','type','string','idField','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','remoteUri','clientId','clientSecret','login','username','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','Fields','queue','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','stringify','recordingFormat','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','outbound','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','request-promise','moment','bluebird','md5','jsforce','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','ticketType','assign','utc','getString','Subjects','Descriptions','WhoId','Case','ContactId','create','isNil','validateEmail','sobject','execute','then','length','Email','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','display_name','info','user_id','Task','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Lead'];(function(_0x4c8db7,_0x366cfc){var _0x46a6ad=function(_0x346f46){while(--_0x346f46){_0x4c8db7['push'](_0x4c8db7['shift']());}};_0x46a6ad(++_0x366cfc);}(_0x66ee,0xb4));var _0xe66e=function(_0x28ec56,_0x2036f6){_0x28ec56=_0x28ec56-0x0;var _0x25c652=_0x66ee[_0x28ec56];return _0x25c652;};'use strict';var _=require('lodash');var rp=require(_0xe66e('0x0'));var moment=require(_0xe66e('0x1'));var BPromise=require(_0xe66e('0x2'));var md5=require(_0xe66e('0x3'));var jsforce=require(_0xe66e('0x4'));var util=require(_0xe66e('0x5'));var Redis=require(_0xe66e('0x6'));var intUtil=require(_0xe66e('0x7'));var config=require(_0xe66e('0x8'));var logger=require(_0xe66e('0x9'))('salesforce');config[_0xe66e('0xa')]=_[_0xe66e('0xb')](config[_0xe66e('0xa')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xe66e('0xa')]));function emit(_0x1dd85f,_0x2f28df,_0x3ed0fc){io['to'](_0x1dd85f)[_0xe66e('0xc')](_0x2f28df,_0x3ed0fc);}function getTicket(_0x12763c,_0x4e5c97,_0x7b9e9e,_0x3c2cad,_0x5be726,_0x53d9cb,_0x109f16,_0x10368d){var _0x40ae70={};if(_0x3c2cad[_0xe66e('0xd')]==='Task'){_0x40ae70=Object[_0xe66e('0xe')]({},{'OwnerId':_0x4e5c97['id'],'ActivityDate':moment[_0xe66e('0xf')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0xe66e('0x10')](_0x3c2cad[_0xe66e('0x11')],_0x5be726,'\x20'),'Description':intUtil[_0xe66e('0x10')](_0x3c2cad[_0xe66e('0x12')],_0x5be726,'\x0a')},getCustomFields(_0x53d9cb,_0x5be726));if(_0x7b9e9e){_0x40ae70[_0xe66e('0x13')]=_0x7b9e9e['id'];}}else if(_0x3c2cad[_0xe66e('0xd')]===_0xe66e('0x14')){_0x40ae70=Object[_0xe66e('0xe')]({},{'OwnerId':_0x4e5c97['id'],'Subject':intUtil[_0xe66e('0x10')](_0x3c2cad[_0xe66e('0x11')],_0x5be726,'\x20'),'Description':intUtil[_0xe66e('0x10')](_0x3c2cad[_0xe66e('0x12')],_0x5be726,'\x0a')},getCustomFields(_0x53d9cb,_0x5be726));if(_0x7b9e9e){_0x40ae70[_0xe66e('0x15')]=_0x7b9e9e['id'];}}return _0x109f16['sobject'](_0x3c2cad[_0xe66e('0xd')])[_0xe66e('0x16')](_0x40ae70);}function getUser(_0x48d803,_0x457980,_0x2ac144){if(!_[_0xe66e('0x17')](_0x457980)&&intUtil[_0xe66e('0x18')](_0x457980)){var _0x1c95b4={'Email':_0x457980};var _0x39199d={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x2ac144[_0xe66e('0x19')]('User')['find'](_0x1c95b4,_0x39199d)[_0xe66e('0x1a')]()[_0xe66e('0x1b')](function(_0x5e10bb){if(_0x5e10bb[_0xe66e('0x1c')]){var _0x32e17a=_['find'](_0x5e10bb,function(_0x5c5e3b){return _0x5c5e3b[_0xe66e('0x1d')]===_0x457980;});if(_0x32e17a){logger['info']('Agent\x20%s\x20found.',_0x457980);return BPromise[_0xe66e('0x1e')]({'id':_0x32e17a['Id'],'name':_0x32e17a[_0xe66e('0x1f')]});}}else{logger['info'](_0xe66e('0x20'),_0x457980);return _0x2ac144[_0xe66e('0x21')]()['then'](function(_0x509746){return BPromise[_0xe66e('0x1e')]({'id':_0x509746['user_id'],'name':_0x509746[_0xe66e('0x22')]});});}});}else{logger[_0xe66e('0x23')](_0xe66e('0x20'),_0x457980);return _0x2ac144['identity']()[_0xe66e('0x1b')](function(_0x3ed704){return BPromise[_0xe66e('0x1e')]({'id':_0x3ed704[_0xe66e('0x24')],'name':_0x3ed704[_0xe66e('0x22')]});});}}function getEndUser(_0x3a931d,_0xc4631f,_0x25ffd9,_0x52fd1b,_0x510c0a){var _0xafb198={'Phone':_0x52fd1b};var _0x554cf7={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xe66e('0x1e')]()[_0xe66e('0x1b')](function(){if(_0xc4631f['ticketType']===_0xe66e('0x25')){logger['info'](_0xe66e('0x26'),_0x52fd1b,_0xc4631f['moduleSearch']);switch(_0xc4631f[_0xe66e('0x27')]){case _0xe66e('0x28'):return _0x510c0a[_0xe66e('0x19')]('Contact')['find'](_0xafb198,_0x554cf7)[_0xe66e('0x1a')]()['then'](function(_0x47095c){if(_0x47095c&&_0x47095c[_0xe66e('0x1c')]){return _0x47095c;}else{return _0x510c0a[_0xe66e('0x19')](_0xe66e('0x29'))[_0xe66e('0x2a')](_0xafb198,_0x554cf7);}});case _0xe66e('0x2b'):return _0x510c0a['sobject']('Contact')[_0xe66e('0x2a')](_0xafb198,_0x554cf7)[_0xe66e('0x1a')]();case _0xe66e('0x2c'):return _0x510c0a[_0xe66e('0x19')](_0xe66e('0x29'))[_0xe66e('0x2a')](_0xafb198,_0x554cf7);default:return null;}}else if(_0xc4631f['ticketType']===_0xe66e('0x14')){logger[_0xe66e('0x23')](_0xe66e('0x26'),_0x52fd1b,'contact');return _0x510c0a[_0xe66e('0x19')](_0xe66e('0x2d'))[_0xe66e('0x2a')](_0xafb198,_0x554cf7)[_0xe66e('0x1a')]();}})[_0xe66e('0x1b')](function(_0x36e239){if(_0x36e239&&_0x36e239[_0xe66e('0x1c')]){var _0x43835e=_['find'](_0x36e239,function(_0x5d6776){return _0x5d6776[_0xe66e('0x2e')]===_0x52fd1b;});if(_0x43835e){return BPromise[_0xe66e('0x1e')]({'id':_0x43835e['Id'],'name':_0x43835e['Name'],'phone':_0x43835e[_0xe66e('0x2e')]});}}})[_0xe66e('0x1b')](function(_0x15a7a3){if(_0x15a7a3){logger['info'](_0xe66e('0x2f'),_0x52fd1b);return BPromise['resolve'](_0x15a7a3);}else{logger['info'](_0xe66e('0x30'),_0x52fd1b);var _0x3fd55c={'LastName':_0x25ffd9!==_0xe66e('0x31')?_0x25ffd9:util[_0xe66e('0x32')]('Caller\x20-\x20%s',_0x52fd1b),'Phone':_0x52fd1b};if(_0xc4631f[_0xe66e('0x33')]){if(_0xc4631f[_0xe66e('0x33')]===_0xe66e('0x2b')){logger[_0xe66e('0x23')](_0xe66e('0x34'),_0x52fd1b,_0xc4631f['moduleCreate']);}else if(_0xc4631f[_0xe66e('0x33')]==='lead'&&_0xc4631f[_0xe66e('0xd')]===_0xe66e('0x25')){logger['info'](_0xe66e('0x34'),_0x52fd1b,_0xc4631f[_0xe66e('0x33')]);_0x3fd55c['Company']=_0xe66e('0x35');}else{return null;}}return _0x510c0a[_0xe66e('0x19')](_[_0xe66e('0x36')](_0xc4631f['moduleCreate']))['create'](_0x3fd55c);}});}function getCustomFields(_0xf822c8,_0x5000d5){var _0x277755={};if(_0xf822c8[_0xe66e('0x1c')]>0x0){_[_0xe66e('0x37')](_0xf822c8,function(_0x3fa418){if(_0x3fa418[_0xe66e('0x38')]===_0xe66e('0x39')&&_0x3fa418[_0xe66e('0x3a')]){_0x277755[_0x3fa418[_0xe66e('0x3a')]]=_0x3fa418['content'][_0xe66e('0x3b')]();}else if(_0x3fa418['type']===_0xe66e('0x3c')&&_0x3fa418[_0xe66e('0x3d')]&&_0x3fa418[_0xe66e('0x3a')]){_0x5000d5[_0x3fa418[_0xe66e('0x3d')]]&&(_0x277755[_0x3fa418[_0xe66e('0x3a')]]=_0x5000d5[_0x3fa418[_0xe66e('0x3d')]][_0xe66e('0x3b')]());}else if(_0x3fa418['type']===_0xe66e('0x3e')&&_0x3fa418[_0xe66e('0x3f')]&&_0x3fa418[_0xe66e('0x3f')]['name']&&_0x3fa418[_0xe66e('0x3a')]){_0x5000d5[_0x3fa418[_0xe66e('0x3f')][_0xe66e('0x40')][_0xe66e('0x41')]()]&&(_0x277755[_0x3fa418['idField']]=_0x5000d5[_0x3fa418[_0xe66e('0x3f')][_0xe66e('0x40')][_0xe66e('0x41')]()][_0xe66e('0x3b')]());}});}return _0x277755;}function getConnection(_0x310c8f){var _0x5b05f6=_0x310c8f[_0xe66e('0x42')][_0xe66e('0x43')](_0x310c8f[_0xe66e('0x44')]);var _0xd1efc4=new jsforce['Connection']({'oauth2':{'loginUrl':_0x310c8f[_0xe66e('0x45')]||'https://login.salesforce.com','clientId':_0x310c8f[_0xe66e('0x46')],'clientSecret':_0x310c8f[_0xe66e('0x47')]}});return _0xd1efc4[_0xe66e('0x48')](_0x310c8f[_0xe66e('0x49')],_0x5b05f6)['then'](function(){logger[_0xe66e('0x23')]('Connection\x20established.');return _0xd1efc4;});}exports['queue']=function(_0x20ea05,_0x1f390e,_0x3ab31b,_0x3726a2,_0x48c146,_0x28ba1c){var _0x161fd4,_0x323fe9,_0x163119,_0xac41bd;_0x28ba1c[_0xe66e('0x4a')]=intUtil['stripTrailingSlash'](_0x28ba1c[_0xe66e('0x4a')]);_0x28ba1c[_0xe66e('0x45')]=intUtil[_0xe66e('0x4b')](_0x28ba1c[_0xe66e('0x45')]);if(_0x48c146&&_0x48c146[_0xe66e('0x4c')]){logger[_0xe66e('0x23')](_0xe66e('0x4d'),'Recording\x20is\x20enabled!');_0x1f390e[_0xe66e('0x4e')]=util[_0xe66e('0x32')](_0xe66e('0x4f'),_0x28ba1c[_0xe66e('0x4a')],_0x1f390e[_0xe66e('0x50')],md5(_0x1f390e['uniqueid']));}else{_0x1f390e[_0xe66e('0x4e')]='';}return getConnection(_0x28ba1c)[_0xe66e('0x1b')](function(_0x67d2f6){_0xac41bd=_0x67d2f6;return getUser(_0x28ba1c,_0x3726a2[_0xe66e('0x51')],_0xac41bd);})[_0xe66e('0x1b')](function(_0x22edbb){_0x161fd4=_0x22edbb;return getEndUser(_0x28ba1c,_0x3ab31b,_0x1f390e[_0xe66e('0x52')],_0x1f390e[_0xe66e('0x53')],_0xac41bd);})[_0xe66e('0x1b')](function(_0x1f8b53){_0x323fe9=_0x1f8b53;return getTicket(_0x28ba1c,_0x161fd4,_0x323fe9,_0x3ab31b,_0x1f390e,_0x3ab31b[_0xe66e('0x54')],_0xac41bd,_0xe66e('0x55'));})[_0xe66e('0x1b')](function(_0x3baa38){_0x163119=_0x3baa38;logger[_0xe66e('0x23')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x163119['id']);logger[_0xe66e('0x23')](_0xe66e('0x56'),_0x163119['id'],_0x3726a2[_0xe66e('0x40')],_0x28ba1c[_0xe66e('0x38')]);switch(_0x28ba1c[_0xe66e('0x38')]){case _0xe66e('0x57'):emit(util[_0xe66e('0x32')](_0xe66e('0x58'),_0x3726a2[_0xe66e('0x40')]),_0xe66e('0x59'),{'recordId':_0x163119['id']});break;case _0xe66e('0x5a'):emit(util[_0xe66e('0x32')](_0xe66e('0x58'),_0x3726a2[_0xe66e('0x40')]),_0xe66e('0x5b'),{'uri':util['format'](_0xe66e('0x5c'),_0xac41bd[_0xe66e('0x5d')],_0x163119['id'])});break;default:logger[_0xe66e('0x5e')](_0xe66e('0x5f'));}})['catch'](function(_0x7db29c){logger[_0xe66e('0x5e')](_0xe66e('0x4d'),JSON[_0xe66e('0x60')](_0x7db29c));});};exports['outbound']=function(_0x1d23f4,_0x38913b,_0xf67a7b,_0x552be7,_0x394506,_0x96c63e,_0x38cc2e){var _0x4673c3,_0x215b5e,_0x20fb70,_0x48d24b;_0x96c63e[_0xe66e('0x4a')]=intUtil['stripTrailingSlash'](_0x96c63e[_0xe66e('0x4a')]);_0x96c63e[_0xe66e('0x45')]=intUtil[_0xe66e('0x4b')](_0x96c63e[_0xe66e('0x45')]);if(_0x38cc2e&&_0x38cc2e[_0xe66e('0x61')]&&_0x38cc2e[_0xe66e('0x61')]!=='none'){logger[_0xe66e('0x23')](_0xe66e('0x62'),_0xe66e('0x63'));_0x38913b[_0xe66e('0x4e')]=util[_0xe66e('0x32')](_0xe66e('0x4f'),_0x96c63e['serverUrl'],_0x38913b[_0xe66e('0x50')],md5(_0x38913b['uniqueid']));}return getConnection(_0x96c63e)[_0xe66e('0x1b')](function(_0x1e0522){_0x48d24b=_0x1e0522;return getUser(_0x96c63e,_0x552be7[_0xe66e('0x51')],_0x48d24b);})['then'](function(_0xce4ef2){_0x4673c3=_0xce4ef2;return getEndUser(_0x96c63e,_0xf67a7b,_0x38913b[_0xe66e('0x64')],_0x38913b[_0xe66e('0x65')],_0x48d24b);})['then'](function(_0x497090){_0x215b5e=_0x497090;return getTicket(_0x96c63e,_0x4673c3,_0x215b5e,_0xf67a7b,_0x38913b,_0xf67a7b[_0xe66e('0x54')],_0x48d24b,_0xe66e('0x66'));})[_0xe66e('0x1b')](function(_0x24c220){_0x20fb70=_0x24c220;logger[_0xe66e('0x23')](_0xe66e('0x67'),_0x20fb70['id']);logger[_0xe66e('0x23')](_0xe66e('0x68'),_0x20fb70['id'],_0x552be7[_0xe66e('0x40')],_0x96c63e[_0xe66e('0x38')]);switch(_0x96c63e['type']){case _0xe66e('0x57'):emit(util[_0xe66e('0x32')](_0xe66e('0x58'),_0x552be7[_0xe66e('0x40')]),_0xe66e('0x59'),{'recordId':_0x20fb70['id']});break;case'newTab':emit(util[_0xe66e('0x32')](_0xe66e('0x58'),_0x552be7[_0xe66e('0x40')]),_0xe66e('0x5b'),{'uri':util[_0xe66e('0x32')](_0xe66e('0x5c'),_0x48d24b[_0xe66e('0x5d')],_0x20fb70['id'])});break;default:logger['error'](_0xe66e('0x62'),_0xe66e('0x69'));}})['catch'](function(_0x29ac2e){logger['error'](_0xe66e('0x62'),JSON[_0xe66e('0x60')](_0x29ac2e));});};exports[_0xe66e('0x6a')]=function(_0x5c9a4e,_0x3a8a90,_0x382ba2,_0x2dbc3a,_0x5308fb,_0x565b47){var _0x8bb99c,_0x33a72d,_0xf26033,_0x2ed310;_0x565b47['serverUrl']=intUtil['stripTrailingSlash'](_0x565b47[_0xe66e('0x4a')]);_0x565b47[_0xe66e('0x45')]=intUtil[_0xe66e('0x4b')](_0x565b47[_0xe66e('0x45')]);if(_0x5308fb&&_0x5308fb['monitor_format']){logger[_0xe66e('0x23')]('['+_0x3a8a90[_0xe66e('0x6b')][_0xe66e('0x6c')]()+']',_0xe66e('0x63'));_0x3a8a90[_0xe66e('0x4e')]=util[_0xe66e('0x32')](_0xe66e('0x4f'),_0x565b47[_0xe66e('0x4a')],_0x3a8a90[_0xe66e('0x50')],md5(_0x3a8a90[_0xe66e('0x50')]));}else{_0x3a8a90[_0xe66e('0x4e')]='';}return getConnection(_0x565b47)[_0xe66e('0x1b')](function(_0x51370b){_0x2ed310=_0x51370b;if(!_[_0xe66e('0x17')](_0x2dbc3a)){return getUser(_0x565b47,_0x2dbc3a[_0xe66e('0x40')],_0x2ed310);}else{return getUser(_0x565b47,null,_0x2ed310);}})['then'](function(_0xcea234){_0x8bb99c=_0xcea234;return getEndUser(_0x565b47,_0x382ba2,_0x3a8a90['calleridname'],_0x3a8a90['calleridnum'],_0x2ed310);})[_0xe66e('0x1b')](function(_0x46231d){_0x33a72d=_0x46231d;return getTicket(_0x565b47,_0x8bb99c,_0x33a72d,_0x382ba2,_0x3a8a90,_0x382ba2[_0xe66e('0x54')],_0x2ed310);})[_0xe66e('0x1b')](function(_0x5f1599){_0xf26033=_0x5f1599;logger[_0xe66e('0x23')]('['+_0x3a8a90['lastevent'][_0xe66e('0x6c')]()+_0xe66e('0x6d'),_0xf26033['id']);logger[_0xe66e('0x23')]('['+_0x3a8a90[_0xe66e('0x6b')]['toUpperCase']()+_0xe66e('0x6e'),_0x565b47['type']);})['catch'](function(_0x4ac3f6){logger[_0xe66e('0x5e')]('['+_0x3a8a90[_0xe66e('0x6b')][_0xe66e('0x6c')]()+']',JSON[_0xe66e('0x60')](_0x4ac3f6));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file