Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index ab017f0..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xedf7=['ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','Task','assign','utc','getString','Subjects','Descriptions','ticketType','Case','ContactId','sobject','create','User','find','execute','then','length','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','resolve','user_id','display_name','info','identity','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','lead','contact','Phone','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','securityToken','Connection','https://login.salesforce.com','clientId','clientSecret','username','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','calleridname','Fields','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','user:%s','trigger:salesforce:display','newTab','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','Salesforce\x20account\x20type\x20not\x20recognized','catch','stringify','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.',']\x20Integration\x20account\x20type\x20%s.','moment','bluebird','md5','jsforce','util'];(function(_0x1eb3ea,_0xb9a59){var _0x1993db=function(_0x93bc2c){while(--_0x93bc2c){_0x1eb3ea['push'](_0x1eb3ea['shift']());}};_0x1993db(++_0xb9a59);}(_0xedf7,0x1b7));var _0x7edf=function(_0x242fad,_0x195335){_0x242fad=_0x242fad-0x0;var _0x25af22=_0xedf7[_0x242fad];return _0x25af22;};'use strict';var _=require('lodash');var rp=require('request-promise');var moment=require(_0x7edf('0x0'));var BPromise=require(_0x7edf('0x1'));var md5=require(_0x7edf('0x2'));var jsforce=require(_0x7edf('0x3'));var util=require(_0x7edf('0x4'));var Redis=require(_0x7edf('0x5'));var intUtil=require(_0x7edf('0x6'));var config=require(_0x7edf('0x7'));var logger=require(_0x7edf('0x8'))('salesforce');config[_0x7edf('0x9')]=_[_0x7edf('0xa')](config[_0x7edf('0x9')],{'host':_0x7edf('0xb'),'port':0x18eb});var io=require(_0x7edf('0xc'))(new Redis(config[_0x7edf('0x9')]));function emit(_0x3d0bd9,_0x485ffd,_0x508686){io['to'](_0x3d0bd9)['emit'](_0x485ffd,_0x508686);}function getTicket(_0x2d6494,_0x2d6645,_0x3f2ae9,_0x4424b4,_0x521bf6,_0x106fa2,_0x5cf73d,_0x2828ed){var _0x200728={};if(_0x4424b4['ticketType']===_0x7edf('0xd')){_0x200728=Object[_0x7edf('0xe')]({},{'OwnerId':_0x2d6645['id'],'ActivityDate':moment[_0x7edf('0xf')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x7edf('0x10')](_0x4424b4[_0x7edf('0x11')],_0x521bf6,'\x20'),'Description':intUtil['getString'](_0x4424b4[_0x7edf('0x12')],_0x521bf6,'\x0a')},getCustomFields(_0x106fa2,_0x521bf6));if(_0x3f2ae9){_0x200728['WhoId']=_0x3f2ae9['id'];}}else if(_0x4424b4[_0x7edf('0x13')]===_0x7edf('0x14')){_0x200728=Object[_0x7edf('0xe')]({},{'OwnerId':_0x2d6645['id'],'Subject':intUtil[_0x7edf('0x10')](_0x4424b4[_0x7edf('0x11')],_0x521bf6,'\x20'),'Description':intUtil['getString'](_0x4424b4[_0x7edf('0x12')],_0x521bf6,'\x0a')},getCustomFields(_0x106fa2,_0x521bf6));if(_0x3f2ae9){_0x200728[_0x7edf('0x15')]=_0x3f2ae9['id'];}}return _0x5cf73d[_0x7edf('0x16')](_0x4424b4[_0x7edf('0x13')])[_0x7edf('0x17')](_0x200728);}function getUser(_0x243ea2,_0x2bf282,_0x16ed08){if(!_['isNil'](_0x2bf282)&&intUtil['validateEmail'](_0x2bf282)){var _0x2fecb2={'Email':_0x2bf282};var _0x2a6e13={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x16ed08[_0x7edf('0x16')](_0x7edf('0x18'))[_0x7edf('0x19')](_0x2fecb2,_0x2a6e13)[_0x7edf('0x1a')]()[_0x7edf('0x1b')](function(_0x680aed){if(_0x680aed[_0x7edf('0x1c')]){var _0xa09ff8=_[_0x7edf('0x19')](_0x680aed,function(_0x2ab98b){return _0x2ab98b['Email']===_0x2bf282;});if(_0xa09ff8){logger['info']('Agent\x20%s\x20found.',_0x2bf282);return BPromise['resolve']({'id':_0xa09ff8['Id'],'name':_0xa09ff8[_0x7edf('0x1d')]});}}else{logger['info'](_0x7edf('0x1e'),_0x2bf282);return _0x16ed08['identity']()[_0x7edf('0x1b')](function(_0x2c7d2e){return BPromise[_0x7edf('0x1f')]({'id':_0x2c7d2e[_0x7edf('0x20')],'name':_0x2c7d2e[_0x7edf('0x21')]});});}});}else{logger[_0x7edf('0x22')](_0x7edf('0x1e'),_0x2bf282);return _0x16ed08[_0x7edf('0x23')]()[_0x7edf('0x1b')](function(_0x1e52f7){return BPromise[_0x7edf('0x1f')]({'id':_0x1e52f7[_0x7edf('0x20')],'name':_0x1e52f7[_0x7edf('0x21')]});});}}function getEndUser(_0x572957,_0x2fe794,_0x4f471d,_0x34874b,_0x2588ac){var _0x45f460={'Phone':_0x34874b};var _0x5b68cc={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x7edf('0x1f')]()['then'](function(){if(_0x2fe794[_0x7edf('0x13')]==='Task'){logger[_0x7edf('0x22')](_0x7edf('0x24'),_0x34874b,_0x2fe794[_0x7edf('0x25')]);switch(_0x2fe794[_0x7edf('0x25')]){case _0x7edf('0x26'):return _0x2588ac[_0x7edf('0x16')](_0x7edf('0x27'))[_0x7edf('0x19')](_0x45f460,_0x5b68cc)[_0x7edf('0x1a')]()['then'](function(_0xe68794){if(_0xe68794&&_0xe68794[_0x7edf('0x1c')]){return _0xe68794;}else{return _0x2588ac[_0x7edf('0x16')](_0x7edf('0x28'))['find'](_0x45f460,_0x5b68cc);}});case'contact':return _0x2588ac[_0x7edf('0x16')]('Contact')[_0x7edf('0x19')](_0x45f460,_0x5b68cc)[_0x7edf('0x1a')]();case _0x7edf('0x29'):return _0x2588ac['sobject'](_0x7edf('0x28'))[_0x7edf('0x19')](_0x45f460,_0x5b68cc);default:return null;}}else if(_0x2fe794[_0x7edf('0x13')]===_0x7edf('0x14')){logger['info'](_0x7edf('0x24'),_0x34874b,_0x7edf('0x2a'));return _0x2588ac[_0x7edf('0x16')](_0x7edf('0x27'))[_0x7edf('0x19')](_0x45f460,_0x5b68cc)[_0x7edf('0x1a')]();}})[_0x7edf('0x1b')](function(_0x4dfa05){if(_0x4dfa05&&_0x4dfa05[_0x7edf('0x1c')]){var _0xdf52b1=_[_0x7edf('0x19')](_0x4dfa05,function(_0x10abc8){return _0x10abc8[_0x7edf('0x2b')]===_0x34874b;});if(_0xdf52b1){return BPromise[_0x7edf('0x1f')]({'id':_0xdf52b1['Id'],'name':_0xdf52b1[_0x7edf('0x1d')],'phone':_0xdf52b1[_0x7edf('0x2b')]});}}})[_0x7edf('0x1b')](function(_0x3f6167){if(_0x3f6167){logger[_0x7edf('0x22')]('Enduser\x20with\x20phone\x20%s\x20found.',_0x34874b);return BPromise[_0x7edf('0x1f')](_0x3f6167);}else{logger['info'](_0x7edf('0x2c'),_0x34874b);var _0xb8a9c2={'LastName':_0x4f471d!==_0x7edf('0x2d')?_0x4f471d:util[_0x7edf('0x2e')](_0x7edf('0x2f'),_0x34874b),'Phone':_0x34874b};if(_0x2fe794[_0x7edf('0x30')]){if(_0x2fe794[_0x7edf('0x30')]==='contact'){logger['info'](_0x7edf('0x31'),_0x34874b,_0x2fe794['moduleCreate']);}else if(_0x2fe794[_0x7edf('0x30')]===_0x7edf('0x29')&&_0x2fe794['ticketType']==='Task'){logger[_0x7edf('0x22')](_0x7edf('0x31'),_0x34874b,_0x2fe794[_0x7edf('0x30')]);_0xb8a9c2[_0x7edf('0x32')]=_0x7edf('0x33');}else{return null;}}return _0x2588ac[_0x7edf('0x16')](_[_0x7edf('0x34')](_0x2fe794[_0x7edf('0x30')]))[_0x7edf('0x17')](_0xb8a9c2);}});}function getCustomFields(_0x1bc7af,_0x1abd2e){var _0x4741f5={};if(_0x1bc7af[_0x7edf('0x1c')]>0x0){_[_0x7edf('0x35')](_0x1bc7af,function(_0x1fec91){if(_0x1fec91[_0x7edf('0x36')]===_0x7edf('0x37')&&_0x1fec91[_0x7edf('0x38')]){_0x4741f5[_0x1fec91[_0x7edf('0x38')]]=_0x1fec91[_0x7edf('0x39')][_0x7edf('0x3a')]();}else if(_0x1fec91['type']===_0x7edf('0x3b')&&_0x1fec91[_0x7edf('0x3c')]&&_0x1fec91['idField']){_0x1abd2e[_0x1fec91[_0x7edf('0x3c')]]&&(_0x4741f5[_0x1fec91['idField']]=_0x1abd2e[_0x1fec91[_0x7edf('0x3c')]]['toString']());}else if(_0x1fec91[_0x7edf('0x36')]===_0x7edf('0x3d')&&_0x1fec91[_0x7edf('0x3e')]&&_0x1fec91['Variable'][_0x7edf('0x3f')]&&_0x1fec91[_0x7edf('0x38')]){_0x1abd2e[_0x1fec91[_0x7edf('0x3e')][_0x7edf('0x3f')][_0x7edf('0x40')]()]&&(_0x4741f5[_0x1fec91[_0x7edf('0x38')]]=_0x1abd2e[_0x1fec91[_0x7edf('0x3e')][_0x7edf('0x3f')][_0x7edf('0x40')]()][_0x7edf('0x3a')]());}});}return _0x4741f5;}function getConnection(_0x108b24){var _0x262347=_0x108b24[_0x7edf('0x41')][_0x7edf('0x42')](_0x108b24[_0x7edf('0x43')]);var _0x2f34cd=new jsforce[(_0x7edf('0x44'))]({'oauth2':{'loginUrl':_0x108b24['remoteUri']||_0x7edf('0x45'),'clientId':_0x108b24[_0x7edf('0x46')],'clientSecret':_0x108b24[_0x7edf('0x47')]}});return _0x2f34cd['login'](_0x108b24[_0x7edf('0x48')],_0x262347)['then'](function(){logger[_0x7edf('0x22')](_0x7edf('0x49'));return _0x2f34cd;});}exports[_0x7edf('0x4a')]=function(_0x34af73,_0x4116da,_0x43b0f1,_0x58d727,_0xf6f6e7,_0x2511b4){var _0x1dcbb1,_0x25b1a3,_0x15ac5b,_0xa8d8f2;_0x2511b4[_0x7edf('0x4b')]=intUtil[_0x7edf('0x4c')](_0x2511b4[_0x7edf('0x4b')]);_0x2511b4['remoteUri']=intUtil[_0x7edf('0x4c')](_0x2511b4[_0x7edf('0x4d')]);if(_0xf6f6e7&&_0xf6f6e7['monitor_format']){logger[_0x7edf('0x22')](_0x7edf('0x4e'),'Recording\x20is\x20enabled!');_0x4116da['recordingURL']=util[_0x7edf('0x2e')](_0x7edf('0x4f'),_0x2511b4[_0x7edf('0x4b')],_0x4116da[_0x7edf('0x50')],md5(_0x4116da['uniqueid']));}else{_0x4116da[_0x7edf('0x51')]='';}return getConnection(_0x2511b4)[_0x7edf('0x1b')](function(_0xe56711){_0xa8d8f2=_0xe56711;return getUser(_0x2511b4,_0x58d727['email'],_0xa8d8f2);})[_0x7edf('0x1b')](function(_0x57861b){_0x1dcbb1=_0x57861b;return getEndUser(_0x2511b4,_0x43b0f1,_0x4116da[_0x7edf('0x52')],_0x4116da['calleridnum'],_0xa8d8f2);})[_0x7edf('0x1b')](function(_0x5dde74){_0x25b1a3=_0x5dde74;return getTicket(_0x2511b4,_0x1dcbb1,_0x25b1a3,_0x43b0f1,_0x4116da,_0x43b0f1[_0x7edf('0x53')],_0xa8d8f2,_0x7edf('0x4a'));})[_0x7edf('0x1b')](function(_0x513dbc){_0x15ac5b=_0x513dbc;logger['info'](_0x7edf('0x54'),_0x15ac5b['id']);logger[_0x7edf('0x22')](_0x7edf('0x55'),_0x15ac5b['id'],_0x58d727[_0x7edf('0x3f')],_0x2511b4['type']);switch(_0x2511b4['type']){case'integrationTab':emit(util[_0x7edf('0x2e')](_0x7edf('0x56'),_0x58d727[_0x7edf('0x3f')]),_0x7edf('0x57'),{'recordId':_0x15ac5b['id']});break;case _0x7edf('0x58'):emit(util[_0x7edf('0x2e')](_0x7edf('0x56'),_0x58d727['name']),'trigger:browser:url',{'uri':util[_0x7edf('0x2e')](_0x7edf('0x59'),_0xa8d8f2[_0x7edf('0x5a')],_0x15ac5b['id'])});break;default:logger[_0x7edf('0x5b')](_0x7edf('0x5c'));}})['catch'](function(_0x33334f){logger[_0x7edf('0x5b')](_0x7edf('0x4e'),JSON['stringify'](_0x33334f));});};exports[_0x7edf('0x5d')]=function(_0x529cb1,_0x26e2c4,_0x42b915,_0x35f8b2,_0xaf690a,_0x5dfdc4,_0xee8c87){var _0x1b4a63,_0x299a92,_0x1704cc,_0x45874d;_0x5dfdc4[_0x7edf('0x4b')]=intUtil['stripTrailingSlash'](_0x5dfdc4['serverUrl']);_0x5dfdc4[_0x7edf('0x4d')]=intUtil[_0x7edf('0x4c')](_0x5dfdc4[_0x7edf('0x4d')]);if(_0xee8c87&&_0xee8c87[_0x7edf('0x5e')]&&_0xee8c87[_0x7edf('0x5e')]!==_0x7edf('0x5f')){logger[_0x7edf('0x22')](_0x7edf('0x60'),_0x7edf('0x61'));_0x26e2c4[_0x7edf('0x51')]=util[_0x7edf('0x2e')](_0x7edf('0x4f'),_0x5dfdc4['serverUrl'],_0x26e2c4['uniqueid'],md5(_0x26e2c4[_0x7edf('0x50')]));}return getConnection(_0x5dfdc4)[_0x7edf('0x1b')](function(_0x457eef){_0x45874d=_0x457eef;return getUser(_0x5dfdc4,_0x35f8b2[_0x7edf('0x62')],_0x45874d);})[_0x7edf('0x1b')](function(_0x7f82b3){_0x1b4a63=_0x7f82b3;return getEndUser(_0x5dfdc4,_0x42b915,_0x26e2c4[_0x7edf('0x63')],_0x26e2c4[_0x7edf('0x64')],_0x45874d);})[_0x7edf('0x1b')](function(_0x48bf7e){_0x299a92=_0x48bf7e;return getTicket(_0x5dfdc4,_0x1b4a63,_0x299a92,_0x42b915,_0x26e2c4,_0x42b915[_0x7edf('0x53')],_0x45874d,_0x7edf('0x5d'));})['then'](function(_0x270e81){_0x1704cc=_0x270e81;logger[_0x7edf('0x22')](_0x7edf('0x65'),_0x1704cc['id']);logger[_0x7edf('0x22')](_0x7edf('0x66'),_0x1704cc['id'],_0x35f8b2['name'],_0x5dfdc4[_0x7edf('0x36')]);switch(_0x5dfdc4['type']){case _0x7edf('0x67'):emit(util[_0x7edf('0x2e')](_0x7edf('0x56'),_0x35f8b2[_0x7edf('0x3f')]),_0x7edf('0x57'),{'recordId':_0x1704cc['id']});break;case _0x7edf('0x58'):emit(util[_0x7edf('0x2e')](_0x7edf('0x56'),_0x35f8b2[_0x7edf('0x3f')]),'trigger:browser:url',{'uri':util[_0x7edf('0x2e')](_0x7edf('0x59'),_0x45874d[_0x7edf('0x5a')],_0x1704cc['id'])});break;default:logger['error']('[OUTBOUND]',_0x7edf('0x68'));}})[_0x7edf('0x69')](function(_0xb45034){logger[_0x7edf('0x5b')](_0x7edf('0x60'),JSON[_0x7edf('0x6a')](_0xb45034));});};exports['unmanaged']=function(_0x21e498,_0x48e6ff,_0x3d3b0a,_0x510eb7,_0x4e1e37,_0x2cd3c4){var _0xa90ddf,_0x52226a,_0x5a9e38,_0x59cfd7;_0x2cd3c4['serverUrl']=intUtil[_0x7edf('0x4c')](_0x2cd3c4[_0x7edf('0x4b')]);_0x2cd3c4['remoteUri']=intUtil['stripTrailingSlash'](_0x2cd3c4[_0x7edf('0x4d')]);if(_0x4e1e37&&_0x4e1e37['monitor_format']){logger[_0x7edf('0x22')]('['+_0x48e6ff[_0x7edf('0x6b')][_0x7edf('0x6c')]()+']',_0x7edf('0x61'));_0x48e6ff[_0x7edf('0x51')]=util[_0x7edf('0x2e')](_0x7edf('0x4f'),_0x2cd3c4[_0x7edf('0x4b')],_0x48e6ff['uniqueid'],md5(_0x48e6ff[_0x7edf('0x50')]));}else{_0x48e6ff[_0x7edf('0x51')]='';}return getConnection(_0x2cd3c4)['then'](function(_0x5c4d4d){_0x59cfd7=_0x5c4d4d;if(!_['isNil'](_0x510eb7)){return getUser(_0x2cd3c4,_0x510eb7[_0x7edf('0x3f')],_0x59cfd7);}else{return getUser(_0x2cd3c4,null,_0x59cfd7);}})[_0x7edf('0x1b')](function(_0x38833a){_0xa90ddf=_0x38833a;return getEndUser(_0x2cd3c4,_0x3d3b0a,_0x48e6ff[_0x7edf('0x52')],_0x48e6ff['calleridnum'],_0x59cfd7);})['then'](function(_0x4de90f){_0x52226a=_0x4de90f;return getTicket(_0x2cd3c4,_0xa90ddf,_0x52226a,_0x3d3b0a,_0x48e6ff,_0x3d3b0a['Fields'],_0x59cfd7);})['then'](function(_0x4e1f29){_0x5a9e38=_0x4e1f29;logger['info']('['+_0x48e6ff[_0x7edf('0x6b')]['toUpperCase']()+_0x7edf('0x6d'),_0x5a9e38['id']);logger[_0x7edf('0x22')]('['+_0x48e6ff['lastevent'][_0x7edf('0x6c')]()+_0x7edf('0x6e'),_0x2cd3c4[_0x7edf('0x36')]);})[_0x7edf('0x69')](function(_0x305ca0){logger[_0x7edf('0x5b')]('['+_0x48e6ff[_0x7edf('0x6b')][_0x7edf('0x6c')]()+']',JSON[_0x7edf('0x6a')](_0x305ca0));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file