// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdeb0=['jsforce','ioredis','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','socket.io-emitter','emit','Task','assign','utc','getString','Subjects','Descriptions','WhoId','ticketType','ContactId','sobject','isNil','validateEmail','find','then','Email','info','Agent\x20%s\x20found.','resolve','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','user_id','moduleSearch','contact_lead','Contact','length','contact','execute','lead','Lead','Case','Name','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','upperFirst','create','forEach','type','string','idField','content','toString','variable','variableName','Variable','name','toLowerCase','password','concat','securityToken','Connection','remoteUri','https://login.salesforce.com','login','username','Connection\x20established.','serverUrl','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','Fields','queue','[QUEUE]\x20Ticket\x20%s\x20created','integrationTab','newTab','user:%s','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','[QUEUE]','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','Salesforce\x20account\x20type\x20not\x20recognized','[ABANDONED]','calleridnum','[ABANDONED]\x20Ticket\x20%s\x20created.','[ABANDONED]\x20Integration\x20account\x20type\x20%s.','request-promise','moment','bluebird','md5'];(function(_0x20713e,_0x44f710){var _0x7d998b=function(_0x5d98ab){while(--_0x5d98ab){_0x20713e['push'](_0x20713e['shift']());}};_0x7d998b(++_0x44f710);}(_0xdeb0,0xdc));var _0x0deb=function(_0x11f226,_0x491e30){_0x11f226=_0x11f226-0x0;var _0x30be77=_0xdeb0[_0x11f226];return _0x30be77;};'use strict';var _=require('lodash');var rp=require(_0x0deb('0x0'));var moment=require(_0x0deb('0x1'));var BPromise=require(_0x0deb('0x2'));var md5=require(_0x0deb('0x3'));var jsforce=require(_0x0deb('0x4'));var util=require('util');var Redis=require(_0x0deb('0x5'));var intUtil=require('./util');var config=require(_0x0deb('0x6'));var logger=require(_0x0deb('0x7'))(_0x0deb('0x8'));config[_0x0deb('0x9')]=_[_0x0deb('0xa')](config[_0x0deb('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0x0deb('0xb'))(new Redis(config[_0x0deb('0x9')]));function emit(_0x67fb83,_0x47217b,_0x2af2c0){io['to'](_0x67fb83)[_0x0deb('0xc')](_0x47217b,_0x2af2c0);}function getTicket(_0x116fe0,_0x4f1b28,_0x2de16f,_0x1058a7,_0x294891,_0x552901,_0x7af4dc,_0x1e9b72){var _0x585b5c={};if(_0x1058a7['ticketType']===_0x0deb('0xd')){_0x585b5c=Object[_0x0deb('0xe')]({},{'OwnerId':_0x4f1b28['id'],'ActivityDate':moment[_0x0deb('0xf')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x0deb('0x10')](_0x1058a7[_0x0deb('0x11')],_0x294891,'\x20'),'Description':intUtil[_0x0deb('0x10')](_0x1058a7[_0x0deb('0x12')],_0x294891,'\x0a')},getCustomFields(_0x552901,_0x294891));if(_0x2de16f){_0x585b5c[_0x0deb('0x13')]=_0x2de16f['id'];}}else if(_0x1058a7[_0x0deb('0x14')]==='Case'){_0x585b5c=Object[_0x0deb('0xe')]({},{'OwnerId':_0x4f1b28['id'],'Subject':intUtil[_0x0deb('0x10')](_0x1058a7[_0x0deb('0x11')],_0x294891,'\x20'),'Description':intUtil[_0x0deb('0x10')](_0x1058a7[_0x0deb('0x12')],_0x294891,'\x0a')},getCustomFields(_0x552901,_0x294891));if(_0x2de16f){_0x585b5c[_0x0deb('0x15')]=_0x2de16f['id'];}}return _0x7af4dc[_0x0deb('0x16')](_0x1058a7[_0x0deb('0x14')])['create'](_0x585b5c);}function getUser(_0x5e4b97,_0x1301a2,_0x321bbd){if(!_[_0x0deb('0x17')](_0x1301a2)&&intUtil[_0x0deb('0x18')](_0x1301a2)){var _0x54e08d={'Email':_0x1301a2};var _0x351842={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x321bbd[_0x0deb('0x16')]('User')[_0x0deb('0x19')](_0x54e08d,_0x351842)['execute']()[_0x0deb('0x1a')](function(_0x47bfca){if(_0x47bfca['length']){var _0x507995=_[_0x0deb('0x19')](_0x47bfca,function(_0xee4a0a){return _0xee4a0a[_0x0deb('0x1b')]===_0x1301a2;});if(_0x507995){logger[_0x0deb('0x1c')](_0x0deb('0x1d'),_0x1301a2);return BPromise[_0x0deb('0x1e')]({'id':_0x507995['Id'],'name':_0x507995['Name']});}}else{logger[_0x0deb('0x1c')](_0x0deb('0x1f'),_0x1301a2);return _0x321bbd[_0x0deb('0x20')]()['then'](function(_0x469e82){return BPromise[_0x0deb('0x1e')]({'id':_0x469e82[_0x0deb('0x21')],'name':_0x469e82['display_name']});});}});}else{logger[_0x0deb('0x1c')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x1301a2);return _0x321bbd[_0x0deb('0x20')]()['then'](function(_0x3ec9de){return BPromise[_0x0deb('0x1e')]({'id':_0x3ec9de[_0x0deb('0x21')],'name':_0x3ec9de['display_name']});});}}function getEndUser(_0x510bd1,_0x4d6fe8,_0xf8c3e7,_0x155691,_0x3e41fb){var _0x2d1e11={'Phone':_0x155691};var _0xef039f={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x0deb('0x1e')]()[_0x0deb('0x1a')](function(){if(_0x4d6fe8['ticketType']==='Task'){logger[_0x0deb('0x1c')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x155691,_0x4d6fe8['moduleSearch']);switch(_0x4d6fe8[_0x0deb('0x22')]){case _0x0deb('0x23'):return _0x3e41fb[_0x0deb('0x16')](_0x0deb('0x24'))[_0x0deb('0x19')](_0x2d1e11,_0xef039f)['execute']()[_0x0deb('0x1a')](function(_0x3e125a){if(_0x3e125a&&_0x3e125a[_0x0deb('0x25')]){return _0x3e125a;}else{return _0x3e41fb['sobject']('Lead')[_0x0deb('0x19')](_0x2d1e11,_0xef039f);}});case _0x0deb('0x26'):return _0x3e41fb[_0x0deb('0x16')]('Contact')['find'](_0x2d1e11,_0xef039f)[_0x0deb('0x27')]();case _0x0deb('0x28'):return _0x3e41fb['sobject'](_0x0deb('0x29'))['find'](_0x2d1e11,_0xef039f);default:return null;}}else if(_0x4d6fe8['ticketType']===_0x0deb('0x2a')){logger[_0x0deb('0x1c')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x155691,_0x0deb('0x26'));return _0x3e41fb['sobject'](_0x0deb('0x24'))[_0x0deb('0x19')](_0x2d1e11,_0xef039f)['execute']();}})[_0x0deb('0x1a')](function(_0x396122){if(_0x396122&&_0x396122['length']){var _0x3a414f=_[_0x0deb('0x19')](_0x396122,function(_0xbcbcbc){return _0xbcbcbc['Phone']===_0x155691;});if(_0x3a414f){return BPromise[_0x0deb('0x1e')]({'id':_0x3a414f['Id'],'name':_0x3a414f[_0x0deb('0x2b')],'phone':_0x3a414f[_0x0deb('0x2c')]});}}})[_0x0deb('0x1a')](function(_0xa4ae47){if(_0xa4ae47){logger['info'](_0x0deb('0x2d'),_0x155691);return BPromise[_0x0deb('0x1e')](_0xa4ae47);}else{logger[_0x0deb('0x1c')](_0x0deb('0x2e'),_0x155691);var _0x54ca51={'LastName':_0xf8c3e7!==_0x0deb('0x2f')?_0xf8c3e7:util[_0x0deb('0x30')](_0x0deb('0x31'),_0x155691),'Phone':_0x155691};if(_0x4d6fe8['moduleCreate']){if(_0x4d6fe8[_0x0deb('0x32')]===_0x0deb('0x26')){logger['info'](_0x0deb('0x33'),_0x155691,_0x4d6fe8['moduleCreate']);}else if(_0x4d6fe8[_0x0deb('0x32')]===_0x0deb('0x28')&&_0x4d6fe8['ticketType']===_0x0deb('0xd')){logger[_0x0deb('0x1c')](_0x0deb('0x33'),_0x155691,_0x4d6fe8['moduleCreate']);_0x54ca51[_0x0deb('0x34')]='No\x20Company';}else{return null;}}return _0x3e41fb[_0x0deb('0x16')](_[_0x0deb('0x35')](_0x4d6fe8['moduleCreate']))[_0x0deb('0x36')](_0x54ca51);}});}function getCustomFields(_0x5256ea,_0x4d4454){var _0x10dc5d={};if(_0x5256ea['length']>0x0){_[_0x0deb('0x37')](_0x5256ea,function(_0xa8ea28){if(_0xa8ea28[_0x0deb('0x38')]===_0x0deb('0x39')&&_0xa8ea28[_0x0deb('0x3a')]){_0x10dc5d[_0xa8ea28[_0x0deb('0x3a')]]=_0xa8ea28[_0x0deb('0x3b')][_0x0deb('0x3c')]();}else if(_0xa8ea28[_0x0deb('0x38')]===_0x0deb('0x3d')&&_0xa8ea28[_0x0deb('0x3e')]&&_0xa8ea28[_0x0deb('0x3a')]){_0x4d4454[_0xa8ea28['variableName']]&&(_0x10dc5d[_0xa8ea28[_0x0deb('0x3a')]]=_0x4d4454[_0xa8ea28[_0x0deb('0x3e')]][_0x0deb('0x3c')]());}else if(_0xa8ea28[_0x0deb('0x38')]==='customVariable'&&_0xa8ea28[_0x0deb('0x3f')]&&_0xa8ea28[_0x0deb('0x3f')][_0x0deb('0x40')]&&_0xa8ea28[_0x0deb('0x3a')]){_0x4d4454[_0xa8ea28[_0x0deb('0x3f')]['name'][_0x0deb('0x41')]()]&&(_0x10dc5d[_0xa8ea28[_0x0deb('0x3a')]]=_0x4d4454[_0xa8ea28[_0x0deb('0x3f')][_0x0deb('0x40')][_0x0deb('0x41')]()][_0x0deb('0x3c')]());}});}return _0x10dc5d;}function getConnection(_0x408b0b){var _0x1fb724=_0x408b0b[_0x0deb('0x42')][_0x0deb('0x43')](_0x408b0b[_0x0deb('0x44')]);var _0x5a820a=new jsforce[(_0x0deb('0x45'))]({'oauth2':{'loginUrl':_0x408b0b[_0x0deb('0x46')]||_0x0deb('0x47'),'clientId':_0x408b0b['clientId'],'clientSecret':_0x408b0b['clientSecret']}});return _0x5a820a[_0x0deb('0x48')](_0x408b0b[_0x0deb('0x49')],_0x1fb724)['then'](function(){logger['info'](_0x0deb('0x4a'));return _0x5a820a;});}exports['queue']=function(_0x5a5cd4,_0x241d49,_0x187681,_0x187844,_0x4d3463,_0x13b703){var _0x4f5488,_0x4b2d30,_0x1fe562,_0x26f467;_0x13b703[_0x0deb('0x4b')]=intUtil[_0x0deb('0x4c')](_0x13b703[_0x0deb('0x4b')]);_0x13b703[_0x0deb('0x46')]=intUtil['stripTrailingSlash'](_0x13b703[_0x0deb('0x46')]);if(_0x4d3463&&_0x4d3463[_0x0deb('0x4d')]){logger[_0x0deb('0x1c')]('[QUEUE]','Recording\x20is\x20enabled!');_0x241d49[_0x0deb('0x4e')]=util[_0x0deb('0x30')](_0x0deb('0x4f'),_0x13b703[_0x0deb('0x4b')],_0x241d49[_0x0deb('0x50')],md5(_0x241d49[_0x0deb('0x50')]));}else{_0x241d49[_0x0deb('0x4e')]='';}return getConnection(_0x13b703)[_0x0deb('0x1a')](function(_0x44594f){_0x26f467=_0x44594f;return getUser(_0x13b703,_0x187844[_0x0deb('0x51')],_0x26f467);})[_0x0deb('0x1a')](function(_0x3e31fa){_0x4f5488=_0x3e31fa;return getEndUser(_0x13b703,_0x187681,_0x241d49[_0x0deb('0x52')],_0x241d49['calleridnum'],_0x26f467);})[_0x0deb('0x1a')](function(_0x967bd8){_0x4b2d30=_0x967bd8;return getTicket(_0x13b703,_0x4f5488,_0x4b2d30,_0x187681,_0x241d49,_0x187681[_0x0deb('0x53')],_0x26f467,_0x0deb('0x54'));})[_0x0deb('0x1a')](function(_0x123eda){_0x1fe562=_0x123eda;logger[_0x0deb('0x1c')](_0x0deb('0x55'),_0x1fe562['id']);logger[_0x0deb('0x1c')]('[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.',_0x1fe562['id'],_0x187844[_0x0deb('0x40')],_0x13b703[_0x0deb('0x38')]);switch(_0x13b703[_0x0deb('0x38')]){case _0x0deb('0x56'):emit(util[_0x0deb('0x30')]('user:%s',_0x187844[_0x0deb('0x40')]),'trigger:salesforce:display',{'recordId':_0x1fe562['id']});break;case _0x0deb('0x57'):emit(util['format'](_0x0deb('0x58'),_0x187844[_0x0deb('0x40')]),_0x0deb('0x59'),{'uri':util['format'](_0x0deb('0x5a'),_0x26f467[_0x0deb('0x5b')],_0x1fe562['id'])});break;default:logger[_0x0deb('0x5c')](_0x0deb('0x5d'));}})[_0x0deb('0x5e')](function(_0x115c9c){logger[_0x0deb('0x5c')](_0x0deb('0x5f'),JSON[_0x0deb('0x60')](_0x115c9c));});};exports[_0x0deb('0x61')]=function(_0x481beb,_0xce65cb,_0x582803,_0x2aa278,_0x3daa2b,_0x62dfdd,_0x41315d){var _0x302424,_0x4a2438,_0x16b9e1,_0x1cfc56;_0x62dfdd[_0x0deb('0x4b')]=intUtil[_0x0deb('0x4c')](_0x62dfdd[_0x0deb('0x4b')]);_0x62dfdd[_0x0deb('0x46')]=intUtil['stripTrailingSlash'](_0x62dfdd[_0x0deb('0x46')]);if(_0x41315d&&_0x41315d[_0x0deb('0x62')]&&_0x41315d['recordingFormat']!==_0x0deb('0x63')){logger[_0x0deb('0x1c')](_0x0deb('0x64'),_0x0deb('0x65'));_0xce65cb[_0x0deb('0x4e')]=util[_0x0deb('0x30')](_0x0deb('0x4f'),_0x62dfdd[_0x0deb('0x4b')],_0xce65cb[_0x0deb('0x50')],md5(_0xce65cb[_0x0deb('0x50')]));}return getConnection(_0x62dfdd)['then'](function(_0xb219d8){_0x1cfc56=_0xb219d8;return getUser(_0x62dfdd,_0x2aa278[_0x0deb('0x51')],_0x1cfc56);})[_0x0deb('0x1a')](function(_0x64cd11){_0x302424=_0x64cd11;return getEndUser(_0x62dfdd,_0x582803,_0xce65cb[_0x0deb('0x66')],_0xce65cb[_0x0deb('0x67')],_0x1cfc56);})[_0x0deb('0x1a')](function(_0x2a9038){_0x4a2438=_0x2a9038;return getTicket(_0x62dfdd,_0x302424,_0x4a2438,_0x582803,_0xce65cb,_0x582803[_0x0deb('0x53')],_0x1cfc56,_0x0deb('0x61'));})['then'](function(_0x4979f8){_0x16b9e1=_0x4979f8;logger['info'](_0x0deb('0x68'),_0x16b9e1['id']);logger[_0x0deb('0x1c')](_0x0deb('0x69'),_0x16b9e1['id'],_0x2aa278[_0x0deb('0x40')],_0x62dfdd['type']);switch(_0x62dfdd['type']){case _0x0deb('0x56'):emit(util[_0x0deb('0x30')](_0x0deb('0x58'),_0x2aa278[_0x0deb('0x40')]),_0x0deb('0x6a'),{'recordId':_0x16b9e1['id']});break;case _0x0deb('0x57'):emit(util[_0x0deb('0x30')](_0x0deb('0x58'),_0x2aa278[_0x0deb('0x40')]),_0x0deb('0x59'),{'uri':util[_0x0deb('0x30')](_0x0deb('0x5a'),_0x1cfc56[_0x0deb('0x5b')],_0x16b9e1['id'])});break;default:logger[_0x0deb('0x5c')](_0x0deb('0x64'),_0x0deb('0x6b'));}})[_0x0deb('0x5e')](function(_0x7e111e){logger[_0x0deb('0x5c')](_0x0deb('0x64'),JSON[_0x0deb('0x60')](_0x7e111e));});};exports['abandoned']=function(_0x505ce1,_0x5b82b5,_0xe9145b,_0x5674c9,_0x25a7ad,_0x5a5d60){var _0x3012a0,_0x21b0e1,_0x1b6cd6,_0x32bb91;_0x5a5d60[_0x0deb('0x4b')]=intUtil[_0x0deb('0x4c')](_0x5a5d60[_0x0deb('0x4b')]);_0x5a5d60[_0x0deb('0x46')]=intUtil[_0x0deb('0x4c')](_0x5a5d60[_0x0deb('0x46')]);if(_0x25a7ad&&_0x25a7ad['monitor_format']){logger[_0x0deb('0x1c')](_0x0deb('0x6c'),_0x0deb('0x65'));_0x5b82b5[_0x0deb('0x4e')]=util[_0x0deb('0x30')](_0x0deb('0x4f'),_0x5a5d60['serverUrl'],_0x5b82b5[_0x0deb('0x50')],md5(_0x5b82b5[_0x0deb('0x50')]));}else{_0x5b82b5[_0x0deb('0x4e')]='';}return getConnection(_0x5a5d60)[_0x0deb('0x1a')](function(_0x537244){_0x32bb91=_0x537244;if(!_[_0x0deb('0x17')](_0x5674c9)){return getUser(_0x5a5d60,_0x5674c9[_0x0deb('0x40')],_0x32bb91);}else{return getUser(_0x5a5d60,null,_0x32bb91);}})[_0x0deb('0x1a')](function(_0x3467ac){_0x3012a0=_0x3467ac;return getEndUser(_0x5a5d60,_0xe9145b,_0x5b82b5[_0x0deb('0x52')],_0x5b82b5[_0x0deb('0x6d')],_0x32bb91);})['then'](function(_0x4b07aa){_0x21b0e1=_0x4b07aa;return getTicket(_0x5a5d60,_0x3012a0,_0x21b0e1,_0xe9145b,_0x5b82b5,_0xe9145b['Fields'],_0x32bb91);})[_0x0deb('0x1a')](function(_0x48fc17){_0x1b6cd6=_0x48fc17;logger[_0x0deb('0x1c')](_0x0deb('0x6e'),_0x1b6cd6['id']);logger['info'](_0x0deb('0x6f'),_0x5a5d60[_0x0deb('0x38')]);})['catch'](function(_0x7bbc12){logger['error'](_0x0deb('0x6c'),JSON[_0x0deb('0x60')](_0x7bbc12));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff