Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index d9b0dcd..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2f22=['recordingFormat','none','[OUTBOUND]','destcalleridname','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase','calleridnum',']\x20Ticket\x20%s\x20created.','lodash','request-promise','moment','md5','jsforce','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','ticketType','Task','assign','utc','getString','Subjects','WhoId','Case','Descriptions','ContactId','sobject','create','isNil','validateEmail','find','execute','length','Email','info','Agent\x20%s\x20found.','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','identity','then','display_name','resolve','user_id','moduleSearch','contact_lead','Contact','Lead','contact','lead','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','upperFirst','forEach','type','string','idField','content','toString','customVariable','Variable','name','toLowerCase','password','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','username','Connection\x20established.','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','Fields','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','instanceUrl','error','catch','stringify','outbound'];(function(_0x275621,_0x524302){var _0x2ad056=function(_0x1e962f){while(--_0x1e962f){_0x275621['push'](_0x275621['shift']());}};_0x2ad056(++_0x524302);}(_0x2f22,0x156));var _0x22f2=function(_0x3ab51d,_0x2fa01d){_0x3ab51d=_0x3ab51d-0x0;var _0x29a04e=_0x2f22[_0x3ab51d];return _0x29a04e;};'use strict';var _=require(_0x22f2('0x0'));var rp=require(_0x22f2('0x1'));var moment=require(_0x22f2('0x2'));var BPromise=require('bluebird');var md5=require(_0x22f2('0x3'));var jsforce=require(_0x22f2('0x4'));var util=require('util');var Redis=require(_0x22f2('0x5'));var intUtil=require(_0x22f2('0x6'));var config=require(_0x22f2('0x7'));var logger=require(_0x22f2('0x8'))(_0x22f2('0x9'));config[_0x22f2('0xa')]=_[_0x22f2('0xb')](config['redis'],{'host':_0x22f2('0xc'),'port':0x18eb});var io=require(_0x22f2('0xd'))(new Redis(config[_0x22f2('0xa')]));function emit(_0x19b85c,_0x574d13,_0x1a3e52){io['to'](_0x19b85c)[_0x22f2('0xe')](_0x574d13,_0x1a3e52);}function getTicket(_0x56e4f4,_0x406448,_0x1f67aa,_0x114ef1,_0x1ccb55,_0x302b40,_0x468ce1,_0x2857cf){var _0x26b249={};if(_0x114ef1[_0x22f2('0xf')]===_0x22f2('0x10')){_0x26b249=Object[_0x22f2('0x11')]({},{'OwnerId':_0x406448['id'],'ActivityDate':moment[_0x22f2('0x12')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x22f2('0x13')](_0x114ef1[_0x22f2('0x14')],_0x1ccb55,'\x20'),'Description':intUtil[_0x22f2('0x13')](_0x114ef1['Descriptions'],_0x1ccb55,'\x0a')},getCustomFields(_0x302b40,_0x1ccb55));if(_0x1f67aa){_0x26b249[_0x22f2('0x15')]=_0x1f67aa['id'];}}else if(_0x114ef1[_0x22f2('0xf')]===_0x22f2('0x16')){_0x26b249=Object[_0x22f2('0x11')]({},{'OwnerId':_0x406448['id'],'Subject':intUtil[_0x22f2('0x13')](_0x114ef1['Subjects'],_0x1ccb55,'\x20'),'Description':intUtil['getString'](_0x114ef1[_0x22f2('0x17')],_0x1ccb55,'\x0a')},getCustomFields(_0x302b40,_0x1ccb55));if(_0x1f67aa){_0x26b249[_0x22f2('0x18')]=_0x1f67aa['id'];}}return _0x468ce1[_0x22f2('0x19')](_0x114ef1['ticketType'])[_0x22f2('0x1a')](_0x26b249);}function getUser(_0x488baf,_0x121914,_0x3bd647){if(!_[_0x22f2('0x1b')](_0x121914)&&intUtil[_0x22f2('0x1c')](_0x121914)){var _0x18c874={'Email':_0x121914};var _0x1aa78d={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3bd647['sobject']('User')[_0x22f2('0x1d')](_0x18c874,_0x1aa78d)[_0x22f2('0x1e')]()['then'](function(_0x17ebd7){if(_0x17ebd7[_0x22f2('0x1f')]){var _0x35ab89=_[_0x22f2('0x1d')](_0x17ebd7,function(_0x382fa7){return _0x382fa7[_0x22f2('0x20')]===_0x121914;});if(_0x35ab89){logger[_0x22f2('0x21')](_0x22f2('0x22'),_0x121914);return BPromise['resolve']({'id':_0x35ab89['Id'],'name':_0x35ab89[_0x22f2('0x23')]});}}else{logger[_0x22f2('0x21')](_0x22f2('0x24'),_0x121914);return _0x3bd647[_0x22f2('0x25')]()[_0x22f2('0x26')](function(_0x49c4e5){return BPromise['resolve']({'id':_0x49c4e5['user_id'],'name':_0x49c4e5[_0x22f2('0x27')]});});}});}else{logger[_0x22f2('0x21')](_0x22f2('0x24'),_0x121914);return _0x3bd647[_0x22f2('0x25')]()[_0x22f2('0x26')](function(_0x4f540c){return BPromise[_0x22f2('0x28')]({'id':_0x4f540c[_0x22f2('0x29')],'name':_0x4f540c['display_name']});});}}function getEndUser(_0x41eb3d,_0x5a3a33,_0xb43c6c,_0x544bc8,_0x5747fa){var _0x5a448b={'Phone':_0x544bc8};var _0x4673d0={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x22f2('0x28')]()[_0x22f2('0x26')](function(){if(_0x5a3a33[_0x22f2('0xf')]===_0x22f2('0x10')){logger['info']('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x544bc8,_0x5a3a33[_0x22f2('0x2a')]);switch(_0x5a3a33[_0x22f2('0x2a')]){case _0x22f2('0x2b'):return _0x5747fa[_0x22f2('0x19')](_0x22f2('0x2c'))[_0x22f2('0x1d')](_0x5a448b,_0x4673d0)[_0x22f2('0x1e')]()['then'](function(_0xd5db46){if(_0xd5db46&&_0xd5db46[_0x22f2('0x1f')]){return _0xd5db46;}else{return _0x5747fa[_0x22f2('0x19')](_0x22f2('0x2d'))[_0x22f2('0x1d')](_0x5a448b,_0x4673d0);}});case _0x22f2('0x2e'):return _0x5747fa[_0x22f2('0x19')]('Contact')[_0x22f2('0x1d')](_0x5a448b,_0x4673d0)[_0x22f2('0x1e')]();case _0x22f2('0x2f'):return _0x5747fa[_0x22f2('0x19')](_0x22f2('0x2d'))[_0x22f2('0x1d')](_0x5a448b,_0x4673d0);default:return null;}}else if(_0x5a3a33[_0x22f2('0xf')]==='Case'){logger[_0x22f2('0x21')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x544bc8,'contact');return _0x5747fa[_0x22f2('0x19')](_0x22f2('0x2c'))[_0x22f2('0x1d')](_0x5a448b,_0x4673d0)[_0x22f2('0x1e')]();}})[_0x22f2('0x26')](function(_0x3997da){if(_0x3997da&&_0x3997da[_0x22f2('0x1f')]){var _0x43bdcb=_[_0x22f2('0x1d')](_0x3997da,function(_0x274e02){return _0x274e02[_0x22f2('0x30')]===_0x544bc8;});if(_0x43bdcb){return BPromise[_0x22f2('0x28')]({'id':_0x43bdcb['Id'],'name':_0x43bdcb[_0x22f2('0x23')],'phone':_0x43bdcb['Phone']});}}})[_0x22f2('0x26')](function(_0x336024){if(_0x336024){logger[_0x22f2('0x21')](_0x22f2('0x31'),_0x544bc8);return BPromise[_0x22f2('0x28')](_0x336024);}else{logger[_0x22f2('0x21')](_0x22f2('0x32'),_0x544bc8);var _0x390927={'LastName':_0xb43c6c!==_0x22f2('0x33')?_0xb43c6c:util[_0x22f2('0x34')](_0x22f2('0x35'),_0x544bc8),'Phone':_0x544bc8};if(_0x5a3a33['moduleCreate']){if(_0x5a3a33[_0x22f2('0x36')]==='contact'){logger[_0x22f2('0x21')](_0x22f2('0x37'),_0x544bc8,_0x5a3a33[_0x22f2('0x36')]);}else if(_0x5a3a33[_0x22f2('0x36')]===_0x22f2('0x2f')&&_0x5a3a33[_0x22f2('0xf')]===_0x22f2('0x10')){logger[_0x22f2('0x21')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x544bc8,_0x5a3a33['moduleCreate']);_0x390927['Company']='No\x20Company';}else{return null;}}return _0x5747fa[_0x22f2('0x19')](_[_0x22f2('0x38')](_0x5a3a33[_0x22f2('0x36')]))[_0x22f2('0x1a')](_0x390927);}});}function getCustomFields(_0xee71a1,_0x223473){var _0x4e4365={};if(_0xee71a1[_0x22f2('0x1f')]>0x0){_[_0x22f2('0x39')](_0xee71a1,function(_0x52f394){if(_0x52f394[_0x22f2('0x3a')]===_0x22f2('0x3b')&&_0x52f394['idField']){_0x4e4365[_0x52f394[_0x22f2('0x3c')]]=_0x52f394[_0x22f2('0x3d')][_0x22f2('0x3e')]();}else if(_0x52f394[_0x22f2('0x3a')]==='variable'&&_0x52f394['variableName']&&_0x52f394[_0x22f2('0x3c')]){_0x223473[_0x52f394['variableName']]&&(_0x4e4365[_0x52f394[_0x22f2('0x3c')]]=_0x223473[_0x52f394['variableName']]['toString']());}else if(_0x52f394[_0x22f2('0x3a')]===_0x22f2('0x3f')&&_0x52f394[_0x22f2('0x40')]&&_0x52f394[_0x22f2('0x40')]['name']&&_0x52f394['idField']){_0x223473[_0x52f394['Variable'][_0x22f2('0x41')][_0x22f2('0x42')]()]&&(_0x4e4365[_0x52f394[_0x22f2('0x3c')]]=_0x223473[_0x52f394[_0x22f2('0x40')]['name'][_0x22f2('0x42')]()][_0x22f2('0x3e')]());}});}return _0x4e4365;}function getConnection(_0x3d4480){var _0x345781=_0x3d4480[_0x22f2('0x43')]['concat'](_0x3d4480['securityToken']);var _0x4ece5d=new jsforce[(_0x22f2('0x44'))]({'oauth2':{'loginUrl':_0x3d4480[_0x22f2('0x45')]||_0x22f2('0x46'),'clientId':_0x3d4480[_0x22f2('0x47')],'clientSecret':_0x3d4480[_0x22f2('0x48')]}});return _0x4ece5d['login'](_0x3d4480[_0x22f2('0x49')],_0x345781)[_0x22f2('0x26')](function(){logger[_0x22f2('0x21')](_0x22f2('0x4a'));return _0x4ece5d;});}exports[_0x22f2('0x4b')]=function(_0x4ce96b,_0x2ea50c,_0x12079a,_0x1be9a9,_0x3e53bf,_0x3a2d7f){var _0x566bbf,_0x5a1311,_0x1e0d2b,_0x4625e9;_0x3a2d7f['serverUrl']=intUtil[_0x22f2('0x4c')](_0x3a2d7f[_0x22f2('0x4d')]);_0x3a2d7f[_0x22f2('0x45')]=intUtil['stripTrailingSlash'](_0x3a2d7f[_0x22f2('0x45')]);if(_0x3e53bf&&_0x3e53bf[_0x22f2('0x4e')]){logger[_0x22f2('0x21')](_0x22f2('0x4f'),_0x22f2('0x50'));_0x2ea50c[_0x22f2('0x51')]=util[_0x22f2('0x34')](_0x22f2('0x52'),_0x3a2d7f[_0x22f2('0x4d')],_0x2ea50c[_0x22f2('0x53')],md5(_0x2ea50c[_0x22f2('0x53')]));}else{_0x2ea50c[_0x22f2('0x51')]='';}return getConnection(_0x3a2d7f)['then'](function(_0x122b03){_0x4625e9=_0x122b03;return getUser(_0x3a2d7f,_0x1be9a9['email'],_0x4625e9);})[_0x22f2('0x26')](function(_0x3e9aa0){_0x566bbf=_0x3e9aa0;return getEndUser(_0x3a2d7f,_0x12079a,_0x2ea50c[_0x22f2('0x54')],_0x2ea50c['calleridnum'],_0x4625e9);})[_0x22f2('0x26')](function(_0x282f95){_0x5a1311=_0x282f95;return getTicket(_0x3a2d7f,_0x566bbf,_0x5a1311,_0x12079a,_0x2ea50c,_0x12079a[_0x22f2('0x55')],_0x4625e9,_0x22f2('0x4b'));})[_0x22f2('0x26')](function(_0x294c7f){_0x1e0d2b=_0x294c7f;logger[_0x22f2('0x21')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x1e0d2b['id']);logger[_0x22f2('0x21')](_0x22f2('0x56'),_0x1e0d2b['id'],_0x1be9a9['name'],_0x3a2d7f[_0x22f2('0x3a')]);switch(_0x3a2d7f['type']){case _0x22f2('0x57'):emit(util[_0x22f2('0x34')](_0x22f2('0x58'),_0x1be9a9[_0x22f2('0x41')]),_0x22f2('0x59'),{'recordId':_0x1e0d2b['id']});break;case _0x22f2('0x5a'):emit(util[_0x22f2('0x34')]('user:%s',_0x1be9a9[_0x22f2('0x41')]),_0x22f2('0x5b'),{'uri':util[_0x22f2('0x34')](_0x22f2('0x5c'),_0x4625e9[_0x22f2('0x5d')],_0x1e0d2b['id'])});break;default:logger[_0x22f2('0x5e')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x22f2('0x5f')](function(_0x504438){logger[_0x22f2('0x5e')](_0x22f2('0x4f'),JSON[_0x22f2('0x60')](_0x504438));});};exports[_0x22f2('0x61')]=function(_0x433030,_0x5bab10,_0x1efd67,_0x41a8e4,_0x4a2a2c,_0x3b87e5,_0x18a20a){var _0x25e0b9,_0x451fb0,_0x3e6ca3,_0x158192;_0x3b87e5[_0x22f2('0x4d')]=intUtil[_0x22f2('0x4c')](_0x3b87e5[_0x22f2('0x4d')]);_0x3b87e5['remoteUri']=intUtil[_0x22f2('0x4c')](_0x3b87e5['remoteUri']);if(_0x18a20a&&_0x18a20a[_0x22f2('0x62')]&&_0x18a20a[_0x22f2('0x62')]!==_0x22f2('0x63')){logger[_0x22f2('0x21')](_0x22f2('0x64'),'Recording\x20is\x20enabled!');_0x5bab10[_0x22f2('0x51')]=util[_0x22f2('0x34')](_0x22f2('0x52'),_0x3b87e5[_0x22f2('0x4d')],_0x5bab10[_0x22f2('0x53')],md5(_0x5bab10[_0x22f2('0x53')]));}return getConnection(_0x3b87e5)[_0x22f2('0x26')](function(_0x24573a){_0x158192=_0x24573a;return getUser(_0x3b87e5,_0x41a8e4['email'],_0x158192);})[_0x22f2('0x26')](function(_0x930e36){_0x25e0b9=_0x930e36;return getEndUser(_0x3b87e5,_0x1efd67,_0x5bab10[_0x22f2('0x65')],_0x5bab10['destcalleridnum'],_0x158192);})[_0x22f2('0x26')](function(_0x5ca762){_0x451fb0=_0x5ca762;return getTicket(_0x3b87e5,_0x25e0b9,_0x451fb0,_0x1efd67,_0x5bab10,_0x1efd67['Fields'],_0x158192,_0x22f2('0x61'));})[_0x22f2('0x26')](function(_0x91247f){_0x3e6ca3=_0x91247f;logger[_0x22f2('0x21')](_0x22f2('0x66'),_0x3e6ca3['id']);logger[_0x22f2('0x21')](_0x22f2('0x67'),_0x3e6ca3['id'],_0x41a8e4[_0x22f2('0x41')],_0x3b87e5['type']);switch(_0x3b87e5[_0x22f2('0x3a')]){case'integrationTab':emit(util[_0x22f2('0x34')](_0x22f2('0x58'),_0x41a8e4[_0x22f2('0x41')]),_0x22f2('0x59'),{'recordId':_0x3e6ca3['id']});break;case _0x22f2('0x5a'):emit(util[_0x22f2('0x34')]('user:%s',_0x41a8e4[_0x22f2('0x41')]),_0x22f2('0x5b'),{'uri':util[_0x22f2('0x34')]('%s/%s/e',_0x158192[_0x22f2('0x5d')],_0x3e6ca3['id'])});break;default:logger[_0x22f2('0x5e')](_0x22f2('0x64'),_0x22f2('0x68'));}})[_0x22f2('0x5f')](function(_0x104c94){logger[_0x22f2('0x5e')](_0x22f2('0x64'),JSON[_0x22f2('0x60')](_0x104c94));});};exports[_0x22f2('0x69')]=function(_0x24b692,_0x5985b7,_0x1d2e2c,_0x4e9647,_0x34d282,_0x4fdad2){var _0x5dae76,_0x37ce8e,_0x316854,_0x16a75;_0x4fdad2['serverUrl']=intUtil[_0x22f2('0x4c')](_0x4fdad2['serverUrl']);_0x4fdad2[_0x22f2('0x45')]=intUtil[_0x22f2('0x4c')](_0x4fdad2[_0x22f2('0x45')]);if(_0x34d282&&_0x34d282[_0x22f2('0x4e')]){logger[_0x22f2('0x21')]('['+_0x5985b7[_0x22f2('0x6a')][_0x22f2('0x6b')]()+']',_0x22f2('0x50'));_0x5985b7[_0x22f2('0x51')]=util['format'](_0x22f2('0x52'),_0x4fdad2[_0x22f2('0x4d')],_0x5985b7[_0x22f2('0x53')],md5(_0x5985b7[_0x22f2('0x53')]));}else{_0x5985b7[_0x22f2('0x51')]='';}return getConnection(_0x4fdad2)[_0x22f2('0x26')](function(_0x5eb824){_0x16a75=_0x5eb824;if(!_['isNil'](_0x4e9647)){return getUser(_0x4fdad2,_0x4e9647[_0x22f2('0x41')],_0x16a75);}else{return getUser(_0x4fdad2,null,_0x16a75);}})[_0x22f2('0x26')](function(_0x1d45b4){_0x5dae76=_0x1d45b4;return getEndUser(_0x4fdad2,_0x1d2e2c,_0x5985b7[_0x22f2('0x54')],_0x5985b7[_0x22f2('0x6c')],_0x16a75);})[_0x22f2('0x26')](function(_0x345488){_0x37ce8e=_0x345488;return getTicket(_0x4fdad2,_0x5dae76,_0x37ce8e,_0x1d2e2c,_0x5985b7,_0x1d2e2c[_0x22f2('0x55')],_0x16a75);})[_0x22f2('0x26')](function(_0x400ac6){_0x316854=_0x400ac6;logger[_0x22f2('0x21')]('['+_0x5985b7[_0x22f2('0x6a')][_0x22f2('0x6b')]()+_0x22f2('0x6d'),_0x316854['id']);logger[_0x22f2('0x21')]('['+_0x5985b7['lastevent'][_0x22f2('0x6b')]()+']\x20Integration\x20account\x20type\x20%s.',_0x4fdad2[_0x22f2('0x3a')]);})['catch'](function(_0x4f9d08){logger[_0x22f2('0x5e')]('['+_0x5985b7['lastevent']['toUpperCase']()+']',JSON[_0x22f2('0x60')](_0x4f9d08));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file