Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index e5c3f5b..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xce1b=['serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','uniqueid','recordingURL','email','calleridnum','queue','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','newTab','trigger:browser:url','%s/%s/e','instanceUrl','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','error','stringify','outbound','recordingFormat','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridnum','[OUTBOUND]\x20Ticket\x20%s\x20created.','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','toUpperCase','calleridname','Fields','lastevent',']\x20Ticket\x20%s\x20created.','request-promise','moment','bluebird','md5','util','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','emit','ticketType','Task','assign','utc','getString','Descriptions','WhoId','Subjects','ContactId','sobject','create','isNil','find','execute','then','Email','info','Agent\x20%s\x20found.','resolve','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','user_id','display_name','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','Lead','contact','Case','length','Phone','Name','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','format','Caller\x20-\x20%s','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','lead','Company','No\x20Company','upperFirst','type','string','idField','content','toString','variable','variableName','customVariable','Variable','name','toLowerCase','password','concat','Connection','remoteUri','https://login.salesforce.com','clientSecret','login','Connection\x20established.'];(function(_0x188bfe,_0x2517cc){var _0x1a9efa=function(_0x361964){while(--_0x361964){_0x188bfe['push'](_0x188bfe['shift']());}};_0x1a9efa(++_0x2517cc);}(_0xce1b,0x92));var _0xbce1=function(_0x517e43,_0x1dd35f){_0x517e43=_0x517e43-0x0;var _0x47b3dc=_0xce1b[_0x517e43];return _0x47b3dc;};'use strict';var _=require('lodash');var rp=require(_0xbce1('0x0'));var moment=require(_0xbce1('0x1'));var BPromise=require(_0xbce1('0x2'));var md5=require(_0xbce1('0x3'));var jsforce=require('jsforce');var util=require(_0xbce1('0x4'));var Redis=require(_0xbce1('0x5'));var intUtil=require(_0xbce1('0x6'));var config=require('../../../../config/environment');var logger=require(_0xbce1('0x7'))('salesforce');config['redis']=_[_0xbce1('0x8')](config[_0xbce1('0x9')],{'host':_0xbce1('0xa'),'port':0x18eb});var io=require(_0xbce1('0xb'))(new Redis(config[_0xbce1('0x9')]));function emit(_0x6b99c8,_0x53e39b,_0x1f37e3){io['to'](_0x6b99c8)[_0xbce1('0xc')](_0x53e39b,_0x1f37e3);}function getTicket(_0x41390e,_0x57dcb5,_0x2fa1b4,_0x3470a3,_0x31e804,_0x21bae9,_0x18c55c,_0x4c4e02){var _0x435423={};if(_0x3470a3[_0xbce1('0xd')]===_0xbce1('0xe')){_0x435423=Object[_0xbce1('0xf')]({},{'OwnerId':_0x57dcb5['id'],'ActivityDate':moment[_0xbce1('0x10')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil['getString'](_0x3470a3['Subjects'],_0x31e804,'\x20'),'Description':intUtil[_0xbce1('0x11')](_0x3470a3[_0xbce1('0x12')],_0x31e804,'\x0a')},getCustomFields(_0x21bae9,_0x31e804));if(_0x2fa1b4){_0x435423[_0xbce1('0x13')]=_0x2fa1b4['id'];}}else if(_0x3470a3[_0xbce1('0xd')]==='Case'){_0x435423=Object[_0xbce1('0xf')]({},{'OwnerId':_0x57dcb5['id'],'Subject':intUtil[_0xbce1('0x11')](_0x3470a3[_0xbce1('0x14')],_0x31e804,'\x20'),'Description':intUtil[_0xbce1('0x11')](_0x3470a3['Descriptions'],_0x31e804,'\x0a')},getCustomFields(_0x21bae9,_0x31e804));if(_0x2fa1b4){_0x435423[_0xbce1('0x15')]=_0x2fa1b4['id'];}}return _0x18c55c[_0xbce1('0x16')](_0x3470a3[_0xbce1('0xd')])[_0xbce1('0x17')](_0x435423);}function getUser(_0x5127f4,_0x32fdb2,_0x1bf4e6){if(!_[_0xbce1('0x18')](_0x32fdb2)&&intUtil['validateEmail'](_0x32fdb2)){var _0x337ba4={'Email':_0x32fdb2};var _0x4dffcf={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x1bf4e6['sobject']('User')[_0xbce1('0x19')](_0x337ba4,_0x4dffcf)[_0xbce1('0x1a')]()[_0xbce1('0x1b')](function(_0x5cf457){if(_0x5cf457['length']){var _0x28807b=_['find'](_0x5cf457,function(_0x32720c){return _0x32720c[_0xbce1('0x1c')]===_0x32fdb2;});if(_0x28807b){logger[_0xbce1('0x1d')](_0xbce1('0x1e'),_0x32fdb2);return BPromise[_0xbce1('0x1f')]({'id':_0x28807b['Id'],'name':_0x28807b['Name']});}}else{logger[_0xbce1('0x1d')](_0xbce1('0x20'),_0x32fdb2);return _0x1bf4e6['identity']()['then'](function(_0x5844bc){return BPromise[_0xbce1('0x1f')]({'id':_0x5844bc[_0xbce1('0x21')],'name':_0x5844bc[_0xbce1('0x22')]});});}});}else{logger[_0xbce1('0x1d')](_0xbce1('0x20'),_0x32fdb2);return _0x1bf4e6['identity']()[_0xbce1('0x1b')](function(_0x452407){return BPromise['resolve']({'id':_0x452407[_0xbce1('0x21')],'name':_0x452407[_0xbce1('0x22')]});});}}function getEndUser(_0x2902cd,_0x1553ec,_0x2e5b0f,_0x7d1708,_0x5239ce){var _0x45cada={'Phone':_0x7d1708};var _0x228f53={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0xbce1('0x1f')]()[_0xbce1('0x1b')](function(){if(_0x1553ec[_0xbce1('0xd')]==='Task'){logger[_0xbce1('0x1d')](_0xbce1('0x23'),_0x7d1708,_0x1553ec[_0xbce1('0x24')]);switch(_0x1553ec['moduleSearch']){case _0xbce1('0x25'):return _0x5239ce[_0xbce1('0x16')](_0xbce1('0x26'))[_0xbce1('0x19')](_0x45cada,_0x228f53)[_0xbce1('0x1a')]()[_0xbce1('0x1b')](function(_0x5b8a5b){if(_0x5b8a5b&&_0x5b8a5b['length']){return _0x5b8a5b;}else{return _0x5239ce['sobject'](_0xbce1('0x27'))['find'](_0x45cada,_0x228f53);}});case _0xbce1('0x28'):return _0x5239ce['sobject'](_0xbce1('0x26'))['find'](_0x45cada,_0x228f53)['execute']();case'lead':return _0x5239ce[_0xbce1('0x16')](_0xbce1('0x27'))[_0xbce1('0x19')](_0x45cada,_0x228f53);default:return null;}}else if(_0x1553ec['ticketType']===_0xbce1('0x29')){logger[_0xbce1('0x1d')](_0xbce1('0x23'),_0x7d1708,_0xbce1('0x28'));return _0x5239ce[_0xbce1('0x16')](_0xbce1('0x26'))[_0xbce1('0x19')](_0x45cada,_0x228f53)[_0xbce1('0x1a')]();}})[_0xbce1('0x1b')](function(_0xc65efa){if(_0xc65efa&&_0xc65efa[_0xbce1('0x2a')]){var _0x560820=_[_0xbce1('0x19')](_0xc65efa,function(_0x14ff99){return _0x14ff99[_0xbce1('0x2b')]===_0x7d1708;});if(_0x560820){return BPromise['resolve']({'id':_0x560820['Id'],'name':_0x560820[_0xbce1('0x2c')],'phone':_0x560820[_0xbce1('0x2b')]});}}})['then'](function(_0x2e85a1){if(_0x2e85a1){logger[_0xbce1('0x1d')](_0xbce1('0x2d'),_0x7d1708);return BPromise[_0xbce1('0x1f')](_0x2e85a1);}else{logger[_0xbce1('0x1d')](_0xbce1('0x2e'),_0x7d1708);var _0x5d4527={'LastName':_0x2e5b0f!=='<unknown>'?_0x2e5b0f:util[_0xbce1('0x2f')](_0xbce1('0x30'),_0x7d1708),'Phone':_0x7d1708};if(_0x1553ec[_0xbce1('0x31')]){if(_0x1553ec[_0xbce1('0x31')]==='contact'){logger[_0xbce1('0x1d')](_0xbce1('0x32'),_0x7d1708,_0x1553ec[_0xbce1('0x31')]);}else if(_0x1553ec['moduleCreate']===_0xbce1('0x33')&&_0x1553ec[_0xbce1('0xd')]==='Task'){logger[_0xbce1('0x1d')](_0xbce1('0x32'),_0x7d1708,_0x1553ec[_0xbce1('0x31')]);_0x5d4527[_0xbce1('0x34')]=_0xbce1('0x35');}else{return null;}}return _0x5239ce[_0xbce1('0x16')](_[_0xbce1('0x36')](_0x1553ec[_0xbce1('0x31')]))[_0xbce1('0x17')](_0x5d4527);}});}function getCustomFields(_0x29254d,_0x3eae0f){var _0x6d591c={};if(_0x29254d[_0xbce1('0x2a')]>0x0){_['forEach'](_0x29254d,function(_0x32c9fd){if(_0x32c9fd[_0xbce1('0x37')]===_0xbce1('0x38')&&_0x32c9fd[_0xbce1('0x39')]){_0x6d591c[_0x32c9fd[_0xbce1('0x39')]]=_0x32c9fd[_0xbce1('0x3a')][_0xbce1('0x3b')]();}else if(_0x32c9fd['type']===_0xbce1('0x3c')&&_0x32c9fd['variableName']&&_0x32c9fd['idField']){_0x3eae0f[_0x32c9fd['variableName']]&&(_0x6d591c[_0x32c9fd[_0xbce1('0x39')]]=_0x3eae0f[_0x32c9fd[_0xbce1('0x3d')]][_0xbce1('0x3b')]());}else if(_0x32c9fd[_0xbce1('0x37')]===_0xbce1('0x3e')&&_0x32c9fd['Variable']&&_0x32c9fd[_0xbce1('0x3f')][_0xbce1('0x40')]&&_0x32c9fd[_0xbce1('0x39')]){_0x3eae0f[_0x32c9fd[_0xbce1('0x3f')][_0xbce1('0x40')][_0xbce1('0x41')]()]&&(_0x6d591c[_0x32c9fd[_0xbce1('0x39')]]=_0x3eae0f[_0x32c9fd[_0xbce1('0x3f')][_0xbce1('0x40')][_0xbce1('0x41')]()]['toString']());}});}return _0x6d591c;}function getConnection(_0x3f7c4c){var _0x24e807=_0x3f7c4c[_0xbce1('0x42')][_0xbce1('0x43')](_0x3f7c4c['securityToken']);var _0x32d8a0=new jsforce[(_0xbce1('0x44'))]({'oauth2':{'loginUrl':_0x3f7c4c[_0xbce1('0x45')]||_0xbce1('0x46'),'clientId':_0x3f7c4c['clientId'],'clientSecret':_0x3f7c4c[_0xbce1('0x47')]}});return _0x32d8a0[_0xbce1('0x48')](_0x3f7c4c['username'],_0x24e807)['then'](function(){logger[_0xbce1('0x1d')](_0xbce1('0x49'));return _0x32d8a0;});}exports['queue']=function(_0x940aa0,_0x786cb9,_0x40752f,_0xb25168,_0x77d633,_0x58b7d4){var _0x27419b,_0x25bee6,_0x3e870a,_0x17a3e7;_0x58b7d4['serverUrl']=intUtil['stripTrailingSlash'](_0x58b7d4[_0xbce1('0x4a')]);_0x58b7d4['remoteUri']=intUtil[_0xbce1('0x4b')](_0x58b7d4[_0xbce1('0x45')]);if(_0x77d633&&_0x77d633[_0xbce1('0x4c')]){logger[_0xbce1('0x1d')](_0xbce1('0x4d'),_0xbce1('0x4e'));_0x786cb9['recordingURL']=util[_0xbce1('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x58b7d4[_0xbce1('0x4a')],_0x786cb9[_0xbce1('0x4f')],md5(_0x786cb9['uniqueid']));}else{_0x786cb9[_0xbce1('0x50')]='';}return getConnection(_0x58b7d4)[_0xbce1('0x1b')](function(_0x591802){_0x17a3e7=_0x591802;return getUser(_0x58b7d4,_0xb25168[_0xbce1('0x51')],_0x17a3e7);})[_0xbce1('0x1b')](function(_0x55f34){_0x27419b=_0x55f34;return getEndUser(_0x58b7d4,_0x40752f,_0x786cb9['calleridname'],_0x786cb9[_0xbce1('0x52')],_0x17a3e7);})[_0xbce1('0x1b')](function(_0x17f9aa){_0x25bee6=_0x17f9aa;return getTicket(_0x58b7d4,_0x27419b,_0x25bee6,_0x40752f,_0x786cb9,_0x40752f['Fields'],_0x17a3e7,_0xbce1('0x53'));})[_0xbce1('0x1b')](function(_0x51ebff){_0x3e870a=_0x51ebff;logger[_0xbce1('0x1d')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x3e870a['id']);logger['info'](_0xbce1('0x54'),_0x3e870a['id'],_0xb25168[_0xbce1('0x40')],_0x58b7d4['type']);switch(_0x58b7d4[_0xbce1('0x37')]){case _0xbce1('0x55'):emit(util[_0xbce1('0x2f')](_0xbce1('0x56'),_0xb25168[_0xbce1('0x40')]),'trigger:salesforce:display',{'recordId':_0x3e870a['id']});break;case _0xbce1('0x57'):emit(util[_0xbce1('0x2f')](_0xbce1('0x56'),_0xb25168[_0xbce1('0x40')]),_0xbce1('0x58'),{'uri':util[_0xbce1('0x2f')](_0xbce1('0x59'),_0x17a3e7[_0xbce1('0x5a')],_0x3e870a['id'])});break;default:logger['error'](_0xbce1('0x5b'));}})[_0xbce1('0x5c')](function(_0xb797c7){logger[_0xbce1('0x5d')](_0xbce1('0x4d'),JSON[_0xbce1('0x5e')](_0xb797c7));});};exports[_0xbce1('0x5f')]=function(_0x500630,_0x46a26d,_0x50aa16,_0x30edf9,_0x3ccbaf,_0x73f1b9,_0x69f5bb){var _0x2d6681,_0x5785c4,_0x427e1f,_0x32191e;_0x73f1b9['serverUrl']=intUtil[_0xbce1('0x4b')](_0x73f1b9['serverUrl']);_0x73f1b9[_0xbce1('0x45')]=intUtil[_0xbce1('0x4b')](_0x73f1b9[_0xbce1('0x45')]);if(_0x69f5bb&&_0x69f5bb[_0xbce1('0x60')]&&_0x69f5bb[_0xbce1('0x60')]!=='none'){logger[_0xbce1('0x1d')](_0xbce1('0x61'),_0xbce1('0x4e'));_0x46a26d[_0xbce1('0x50')]=util[_0xbce1('0x2f')](_0xbce1('0x62'),_0x73f1b9[_0xbce1('0x4a')],_0x46a26d[_0xbce1('0x4f')],md5(_0x46a26d['uniqueid']));}return getConnection(_0x73f1b9)[_0xbce1('0x1b')](function(_0x17dc19){_0x32191e=_0x17dc19;return getUser(_0x73f1b9,_0x30edf9[_0xbce1('0x51')],_0x32191e);})['then'](function(_0x4183f5){_0x2d6681=_0x4183f5;return getEndUser(_0x73f1b9,_0x50aa16,_0x46a26d['destcalleridname'],_0x46a26d[_0xbce1('0x63')],_0x32191e);})[_0xbce1('0x1b')](function(_0x29bb79){_0x5785c4=_0x29bb79;return getTicket(_0x73f1b9,_0x2d6681,_0x5785c4,_0x50aa16,_0x46a26d,_0x50aa16['Fields'],_0x32191e,_0xbce1('0x5f'));})[_0xbce1('0x1b')](function(_0x535ee5){_0x427e1f=_0x535ee5;logger[_0xbce1('0x1d')](_0xbce1('0x64'),_0x427e1f['id']);logger[_0xbce1('0x1d')](_0xbce1('0x65'),_0x427e1f['id'],_0x30edf9[_0xbce1('0x40')],_0x73f1b9[_0xbce1('0x37')]);switch(_0x73f1b9[_0xbce1('0x37')]){case'integrationTab':emit(util[_0xbce1('0x2f')](_0xbce1('0x56'),_0x30edf9[_0xbce1('0x40')]),_0xbce1('0x66'),{'recordId':_0x427e1f['id']});break;case _0xbce1('0x57'):emit(util[_0xbce1('0x2f')](_0xbce1('0x56'),_0x30edf9[_0xbce1('0x40')]),_0xbce1('0x58'),{'uri':util[_0xbce1('0x2f')](_0xbce1('0x59'),_0x32191e[_0xbce1('0x5a')],_0x427e1f['id'])});break;default:logger['error']('[OUTBOUND]',_0xbce1('0x67'));}})[_0xbce1('0x5c')](function(_0xe79e99){logger[_0xbce1('0x5d')]('[OUTBOUND]',JSON[_0xbce1('0x5e')](_0xe79e99));});};exports[_0xbce1('0x68')]=function(_0x45e92a,_0x325a34,_0x565424,_0x371ec6,_0x49a480,_0xb396ce){var _0x30543b,_0x3f5f15,_0x58133c,_0x313008;_0xb396ce[_0xbce1('0x4a')]=intUtil['stripTrailingSlash'](_0xb396ce['serverUrl']);_0xb396ce[_0xbce1('0x45')]=intUtil['stripTrailingSlash'](_0xb396ce[_0xbce1('0x45')]);if(_0x49a480&&_0x49a480[_0xbce1('0x4c')]){logger['info']('['+_0x325a34['lastevent'][_0xbce1('0x69')]()+']',_0xbce1('0x4e'));_0x325a34['recordingURL']=util[_0xbce1('0x2f')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xb396ce[_0xbce1('0x4a')],_0x325a34[_0xbce1('0x4f')],md5(_0x325a34['uniqueid']));}else{_0x325a34[_0xbce1('0x50')]='';}return getConnection(_0xb396ce)[_0xbce1('0x1b')](function(_0xfdf646){_0x313008=_0xfdf646;if(!_[_0xbce1('0x18')](_0x371ec6)){return getUser(_0xb396ce,_0x371ec6[_0xbce1('0x40')],_0x313008);}else{return getUser(_0xb396ce,null,_0x313008);}})['then'](function(_0x64285){_0x30543b=_0x64285;return getEndUser(_0xb396ce,_0x565424,_0x325a34[_0xbce1('0x6a')],_0x325a34[_0xbce1('0x52')],_0x313008);})[_0xbce1('0x1b')](function(_0x59057b){_0x3f5f15=_0x59057b;return getTicket(_0xb396ce,_0x30543b,_0x3f5f15,_0x565424,_0x325a34,_0x565424[_0xbce1('0x6b')],_0x313008);})['then'](function(_0x5a627e){_0x58133c=_0x5a627e;logger[_0xbce1('0x1d')]('['+_0x325a34[_0xbce1('0x6c')]['toUpperCase']()+_0xbce1('0x6d'),_0x58133c['id']);logger[_0xbce1('0x1d')]('['+_0x325a34[_0xbce1('0x6c')][_0xbce1('0x69')]()+']\x20Integration\x20account\x20type\x20%s.',_0xb396ce[_0xbce1('0x37')]);})[_0xbce1('0x5c')](function(_0x310020){logger['error']('['+_0x325a34[_0xbce1('0x6c')][_0xbce1('0x69')]()+']',JSON[_0xbce1('0x5e')](_0x310020));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file