Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index e5e3ca1..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xbc00=['[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','newTab','%s/%s/e','instanceUrl','error','catch','stringify','outbound','stripTrailingSlash','recordingFormat','none','Recording\x20is\x20enabled!','email','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','trigger:salesforce:display','trigger:browser:url','[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent','toUpperCase',']\x20Ticket\x20%s\x20created.','lodash','request-promise','moment','bluebird','util','ioredis','./util','redis','defaults','localhost','socket.io-emitter','emit','ticketType','utc','getString','Subjects','Descriptions','WhoId','assign','ContactId','create','isNil','validateEmail','sobject','User','find','execute','info','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','then','user_id','display_name','identity','Task','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','moduleSearch','contact_lead','Contact','length','Lead','contact','lead','Case','Phone','Enduser\x20with\x20phone\x20%s\x20found.','Enduser\x20with\x20phone\x20%s\x20not\x20found.','<unknown>','format','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','string','idField','toString','variable','variableName','customVariable','name','Variable','toLowerCase','password','concat','securityToken','Connection','https://login.salesforce.com','clientId','clientSecret','Connection\x20established.','serverUrl','remoteUri','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','calleridname','calleridnum'];(function(_0x46ae5a,_0x2a38d0){var _0x434986=function(_0x22735d){while(--_0x22735d){_0x46ae5a['push'](_0x46ae5a['shift']());}};_0x434986(++_0x2a38d0);}(_0xbc00,0x8a));var _0x0bc0=function(_0x469a3c,_0x5ebc10){_0x469a3c=_0x469a3c-0x0;var _0x968f4=_0xbc00[_0x469a3c];return _0x968f4;};'use strict';var _=require(_0x0bc0('0x0'));var rp=require(_0x0bc0('0x1'));var moment=require(_0x0bc0('0x2'));var BPromise=require(_0x0bc0('0x3'));var md5=require('md5');var jsforce=require('jsforce');var util=require(_0x0bc0('0x4'));var Redis=require(_0x0bc0('0x5'));var intUtil=require(_0x0bc0('0x6'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('salesforce');config[_0x0bc0('0x7')]=_[_0x0bc0('0x8')](config[_0x0bc0('0x7')],{'host':_0x0bc0('0x9'),'port':0x18eb});var io=require(_0x0bc0('0xa'))(new Redis(config[_0x0bc0('0x7')]));function emit(_0x31d425,_0x301939,_0x449871){io['to'](_0x31d425)[_0x0bc0('0xb')](_0x301939,_0x449871);}function getTicket(_0x584041,_0xf14855,_0x323a83,_0x39d24e,_0x59d110,_0x24d21b,_0x3ca19b,_0x22fcb4){var _0x1147e9={};if(_0x39d24e[_0x0bc0('0xc')]==='Task'){_0x1147e9=Object['assign']({},{'OwnerId':_0xf14855['id'],'ActivityDate':moment[_0x0bc0('0xd')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x0bc0('0xe')](_0x39d24e[_0x0bc0('0xf')],_0x59d110,'\x20'),'Description':intUtil['getString'](_0x39d24e[_0x0bc0('0x10')],_0x59d110,'\x0a')},getCustomFields(_0x24d21b,_0x59d110));if(_0x323a83){_0x1147e9[_0x0bc0('0x11')]=_0x323a83['id'];}}else if(_0x39d24e[_0x0bc0('0xc')]==='Case'){_0x1147e9=Object[_0x0bc0('0x12')]({},{'OwnerId':_0xf14855['id'],'Subject':intUtil[_0x0bc0('0xe')](_0x39d24e[_0x0bc0('0xf')],_0x59d110,'\x20'),'Description':intUtil[_0x0bc0('0xe')](_0x39d24e[_0x0bc0('0x10')],_0x59d110,'\x0a')},getCustomFields(_0x24d21b,_0x59d110));if(_0x323a83){_0x1147e9[_0x0bc0('0x13')]=_0x323a83['id'];}}return _0x3ca19b['sobject'](_0x39d24e['ticketType'])[_0x0bc0('0x14')](_0x1147e9);}function getUser(_0x39b796,_0x4ceb1e,_0x139e75){if(!_[_0x0bc0('0x15')](_0x4ceb1e)&&intUtil[_0x0bc0('0x16')](_0x4ceb1e)){var _0x590c2a={'Email':_0x4ceb1e};var _0x485702={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x139e75[_0x0bc0('0x17')](_0x0bc0('0x18'))[_0x0bc0('0x19')](_0x590c2a,_0x485702)[_0x0bc0('0x1a')]()['then'](function(_0x2bb521){if(_0x2bb521['length']){var _0x5c784b=_[_0x0bc0('0x19')](_0x2bb521,function(_0x5c8109){return _0x5c8109['Email']===_0x4ceb1e;});if(_0x5c784b){logger[_0x0bc0('0x1b')]('Agent\x20%s\x20found.',_0x4ceb1e);return BPromise[_0x0bc0('0x1c')]({'id':_0x5c784b['Id'],'name':_0x5c784b[_0x0bc0('0x1d')]});}}else{logger[_0x0bc0('0x1b')](_0x0bc0('0x1e'),_0x4ceb1e);return _0x139e75['identity']()[_0x0bc0('0x1f')](function(_0x3b7965){return BPromise['resolve']({'id':_0x3b7965[_0x0bc0('0x20')],'name':_0x3b7965[_0x0bc0('0x21')]});});}});}else{logger['info']('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4ceb1e);return _0x139e75[_0x0bc0('0x22')]()[_0x0bc0('0x1f')](function(_0x190eeb){return BPromise['resolve']({'id':_0x190eeb[_0x0bc0('0x20')],'name':_0x190eeb[_0x0bc0('0x21')]});});}}function getEndUser(_0x23089c,_0x512d17,_0x49615c,_0x261831,_0x7a2061){var _0x23a324={'Phone':_0x261831};var _0x1074e1={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x0bc0('0x1c')]()[_0x0bc0('0x1f')](function(){if(_0x512d17[_0x0bc0('0xc')]===_0x0bc0('0x23')){logger['info'](_0x0bc0('0x24'),_0x261831,_0x512d17[_0x0bc0('0x25')]);switch(_0x512d17['moduleSearch']){case _0x0bc0('0x26'):return _0x7a2061[_0x0bc0('0x17')](_0x0bc0('0x27'))[_0x0bc0('0x19')](_0x23a324,_0x1074e1)[_0x0bc0('0x1a')]()[_0x0bc0('0x1f')](function(_0x190675){if(_0x190675&&_0x190675[_0x0bc0('0x28')]){return _0x190675;}else{return _0x7a2061['sobject'](_0x0bc0('0x29'))[_0x0bc0('0x19')](_0x23a324,_0x1074e1);}});case _0x0bc0('0x2a'):return _0x7a2061[_0x0bc0('0x17')](_0x0bc0('0x27'))['find'](_0x23a324,_0x1074e1)[_0x0bc0('0x1a')]();case _0x0bc0('0x2b'):return _0x7a2061['sobject'](_0x0bc0('0x29'))[_0x0bc0('0x19')](_0x23a324,_0x1074e1);default:return null;}}else if(_0x512d17[_0x0bc0('0xc')]===_0x0bc0('0x2c')){logger[_0x0bc0('0x1b')](_0x0bc0('0x24'),_0x261831,'contact');return _0x7a2061['sobject'](_0x0bc0('0x27'))['find'](_0x23a324,_0x1074e1)[_0x0bc0('0x1a')]();}})['then'](function(_0x2c761c){if(_0x2c761c&&_0x2c761c[_0x0bc0('0x28')]){var _0x1decaa=_[_0x0bc0('0x19')](_0x2c761c,function(_0x1d0f39){return _0x1d0f39[_0x0bc0('0x2d')]===_0x261831;});if(_0x1decaa){return BPromise[_0x0bc0('0x1c')]({'id':_0x1decaa['Id'],'name':_0x1decaa['Name'],'phone':_0x1decaa[_0x0bc0('0x2d')]});}}})[_0x0bc0('0x1f')](function(_0x1aadee){if(_0x1aadee){logger[_0x0bc0('0x1b')](_0x0bc0('0x2e'),_0x261831);return BPromise['resolve'](_0x1aadee);}else{logger[_0x0bc0('0x1b')](_0x0bc0('0x2f'),_0x261831);var _0x1744d8={'LastName':_0x49615c!==_0x0bc0('0x30')?_0x49615c:util[_0x0bc0('0x31')]('Caller\x20-\x20%s',_0x261831),'Phone':_0x261831};if(_0x512d17[_0x0bc0('0x32')]){if(_0x512d17['moduleCreate']===_0x0bc0('0x2a')){logger['info'](_0x0bc0('0x33'),_0x261831,_0x512d17[_0x0bc0('0x32')]);}else if(_0x512d17[_0x0bc0('0x32')]==='lead'&&_0x512d17[_0x0bc0('0xc')]===_0x0bc0('0x23')){logger[_0x0bc0('0x1b')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x261831,_0x512d17[_0x0bc0('0x32')]);_0x1744d8[_0x0bc0('0x34')]=_0x0bc0('0x35');}else{return null;}}return _0x7a2061[_0x0bc0('0x17')](_[_0x0bc0('0x36')](_0x512d17[_0x0bc0('0x32')]))['create'](_0x1744d8);}});}function getCustomFields(_0xd9b5dc,_0x2a60f2){var _0x2503e5={};if(_0xd9b5dc[_0x0bc0('0x28')]>0x0){_[_0x0bc0('0x37')](_0xd9b5dc,function(_0x5bcd0b){if(_0x5bcd0b[_0x0bc0('0x38')]===_0x0bc0('0x39')&&_0x5bcd0b['idField']){_0x2503e5[_0x5bcd0b[_0x0bc0('0x3a')]]=_0x5bcd0b['content'][_0x0bc0('0x3b')]();}else if(_0x5bcd0b[_0x0bc0('0x38')]===_0x0bc0('0x3c')&&_0x5bcd0b[_0x0bc0('0x3d')]&&_0x5bcd0b['idField']){_0x2a60f2[_0x5bcd0b[_0x0bc0('0x3d')]]&&(_0x2503e5[_0x5bcd0b[_0x0bc0('0x3a')]]=_0x2a60f2[_0x5bcd0b[_0x0bc0('0x3d')]][_0x0bc0('0x3b')]());}else if(_0x5bcd0b[_0x0bc0('0x38')]===_0x0bc0('0x3e')&&_0x5bcd0b['Variable']&&_0x5bcd0b['Variable'][_0x0bc0('0x3f')]&&_0x5bcd0b[_0x0bc0('0x3a')]){_0x2a60f2[_0x5bcd0b[_0x0bc0('0x40')][_0x0bc0('0x3f')]['toLowerCase']()]&&(_0x2503e5[_0x5bcd0b['idField']]=_0x2a60f2[_0x5bcd0b[_0x0bc0('0x40')][_0x0bc0('0x3f')][_0x0bc0('0x41')]()]['toString']());}});}return _0x2503e5;}function getConnection(_0x10cb91){var _0x47ff64=_0x10cb91[_0x0bc0('0x42')][_0x0bc0('0x43')](_0x10cb91[_0x0bc0('0x44')]);var _0x5f4b0a=new jsforce[(_0x0bc0('0x45'))]({'oauth2':{'loginUrl':_0x10cb91['remoteUri']||_0x0bc0('0x46'),'clientId':_0x10cb91[_0x0bc0('0x47')],'clientSecret':_0x10cb91[_0x0bc0('0x48')]}});return _0x5f4b0a['login'](_0x10cb91['username'],_0x47ff64)[_0x0bc0('0x1f')](function(){logger[_0x0bc0('0x1b')](_0x0bc0('0x49'));return _0x5f4b0a;});}exports['queue']=function(_0x54bf71,_0x13a39e,_0x3db814,_0x33ccb0,_0x30344d,_0x46d60d){var _0x3a62c4,_0x46626f,_0x913405,_0xf03f42;_0x46d60d[_0x0bc0('0x4a')]=intUtil['stripTrailingSlash'](_0x46d60d[_0x0bc0('0x4a')]);_0x46d60d[_0x0bc0('0x4b')]=intUtil['stripTrailingSlash'](_0x46d60d['remoteUri']);if(_0x30344d&&_0x30344d[_0x0bc0('0x4c')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x13a39e[_0x0bc0('0x4d')]=util[_0x0bc0('0x31')](_0x0bc0('0x4e'),_0x46d60d[_0x0bc0('0x4a')],_0x13a39e[_0x0bc0('0x4f')],md5(_0x13a39e[_0x0bc0('0x4f')]));}else{_0x13a39e[_0x0bc0('0x4d')]='';}return getConnection(_0x46d60d)['then'](function(_0x2fa403){_0xf03f42=_0x2fa403;return getUser(_0x46d60d,_0x33ccb0['email'],_0xf03f42);})[_0x0bc0('0x1f')](function(_0x1e1c14){_0x3a62c4=_0x1e1c14;return getEndUser(_0x46d60d,_0x3db814,_0x13a39e[_0x0bc0('0x50')],_0x13a39e[_0x0bc0('0x51')],_0xf03f42);})[_0x0bc0('0x1f')](function(_0x1bd149){_0x46626f=_0x1bd149;return getTicket(_0x46d60d,_0x3a62c4,_0x46626f,_0x3db814,_0x13a39e,_0x3db814['Fields'],_0xf03f42,'queue');})[_0x0bc0('0x1f')](function(_0x41e815){_0x913405=_0x41e815;logger[_0x0bc0('0x1b')](_0x0bc0('0x52'),_0x913405['id']);logger['info'](_0x0bc0('0x53'),_0x913405['id'],_0x33ccb0['name'],_0x46d60d[_0x0bc0('0x38')]);switch(_0x46d60d['type']){case _0x0bc0('0x54'):emit(util[_0x0bc0('0x31')](_0x0bc0('0x55'),_0x33ccb0[_0x0bc0('0x3f')]),'trigger:salesforce:display',{'recordId':_0x913405['id']});break;case _0x0bc0('0x56'):emit(util[_0x0bc0('0x31')](_0x0bc0('0x55'),_0x33ccb0[_0x0bc0('0x3f')]),'trigger:browser:url',{'uri':util[_0x0bc0('0x31')](_0x0bc0('0x57'),_0xf03f42[_0x0bc0('0x58')],_0x913405['id'])});break;default:logger[_0x0bc0('0x59')]('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x0bc0('0x5a')](function(_0x2d5e4a){logger[_0x0bc0('0x59')]('[QUEUE]',JSON[_0x0bc0('0x5b')](_0x2d5e4a));});};exports[_0x0bc0('0x5c')]=function(_0x1962d9,_0x50180b,_0x3dda6a,_0x2a180e,_0x2b523c,_0x42cc34,_0x406695){var _0x217087,_0x476c1f,_0x3419ad,_0x32dbb4;_0x42cc34[_0x0bc0('0x4a')]=intUtil[_0x0bc0('0x5d')](_0x42cc34[_0x0bc0('0x4a')]);_0x42cc34[_0x0bc0('0x4b')]=intUtil[_0x0bc0('0x5d')](_0x42cc34[_0x0bc0('0x4b')]);if(_0x406695&&_0x406695[_0x0bc0('0x5e')]&&_0x406695[_0x0bc0('0x5e')]!==_0x0bc0('0x5f')){logger['info']('[OUTBOUND]',_0x0bc0('0x60'));_0x50180b[_0x0bc0('0x4d')]=util[_0x0bc0('0x31')](_0x0bc0('0x4e'),_0x42cc34[_0x0bc0('0x4a')],_0x50180b['uniqueid'],md5(_0x50180b['uniqueid']));}return getConnection(_0x42cc34)['then'](function(_0x45df8a){_0x32dbb4=_0x45df8a;return getUser(_0x42cc34,_0x2a180e[_0x0bc0('0x61')],_0x32dbb4);})[_0x0bc0('0x1f')](function(_0xfa2a23){_0x217087=_0xfa2a23;return getEndUser(_0x42cc34,_0x3dda6a,_0x50180b[_0x0bc0('0x62')],_0x50180b[_0x0bc0('0x63')],_0x32dbb4);})[_0x0bc0('0x1f')](function(_0x234d7c){_0x476c1f=_0x234d7c;return getTicket(_0x42cc34,_0x217087,_0x476c1f,_0x3dda6a,_0x50180b,_0x3dda6a[_0x0bc0('0x64')],_0x32dbb4,_0x0bc0('0x5c'));})[_0x0bc0('0x1f')](function(_0x342019){_0x3419ad=_0x342019;logger['info']('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x3419ad['id']);logger[_0x0bc0('0x1b')](_0x0bc0('0x65'),_0x3419ad['id'],_0x2a180e[_0x0bc0('0x3f')],_0x42cc34['type']);switch(_0x42cc34[_0x0bc0('0x38')]){case _0x0bc0('0x54'):emit(util['format'](_0x0bc0('0x55'),_0x2a180e['name']),_0x0bc0('0x66'),{'recordId':_0x3419ad['id']});break;case'newTab':emit(util[_0x0bc0('0x31')](_0x0bc0('0x55'),_0x2a180e[_0x0bc0('0x3f')]),_0x0bc0('0x67'),{'uri':util[_0x0bc0('0x31')](_0x0bc0('0x57'),_0x32dbb4[_0x0bc0('0x58')],_0x3419ad['id'])});break;default:logger[_0x0bc0('0x59')](_0x0bc0('0x68'),_0x0bc0('0x69'));}})[_0x0bc0('0x5a')](function(_0x1bca4a){logger[_0x0bc0('0x59')](_0x0bc0('0x68'),JSON[_0x0bc0('0x5b')](_0x1bca4a));});};exports[_0x0bc0('0x6a')]=function(_0x35644c,_0x1e9c98,_0x150694,_0xdf16f3,_0x252bb1,_0x28b8ca){var _0x375b58,_0x2cf527,_0x32aeb6,_0x47a1bb;_0x28b8ca[_0x0bc0('0x4a')]=intUtil['stripTrailingSlash'](_0x28b8ca[_0x0bc0('0x4a')]);_0x28b8ca[_0x0bc0('0x4b')]=intUtil[_0x0bc0('0x5d')](_0x28b8ca[_0x0bc0('0x4b')]);if(_0x252bb1&&_0x252bb1[_0x0bc0('0x4c')]){logger['info']('['+_0x1e9c98[_0x0bc0('0x6b')][_0x0bc0('0x6c')]()+']',_0x0bc0('0x60'));_0x1e9c98['recordingURL']=util[_0x0bc0('0x31')](_0x0bc0('0x4e'),_0x28b8ca['serverUrl'],_0x1e9c98[_0x0bc0('0x4f')],md5(_0x1e9c98['uniqueid']));}else{_0x1e9c98[_0x0bc0('0x4d')]='';}return getConnection(_0x28b8ca)[_0x0bc0('0x1f')](function(_0x4e3fe3){_0x47a1bb=_0x4e3fe3;if(!_['isNil'](_0xdf16f3)){return getUser(_0x28b8ca,_0xdf16f3[_0x0bc0('0x3f')],_0x47a1bb);}else{return getUser(_0x28b8ca,null,_0x47a1bb);}})[_0x0bc0('0x1f')](function(_0x2c8f9c){_0x375b58=_0x2c8f9c;return getEndUser(_0x28b8ca,_0x150694,_0x1e9c98['calleridname'],_0x1e9c98[_0x0bc0('0x51')],_0x47a1bb);})[_0x0bc0('0x1f')](function(_0x567ffd){_0x2cf527=_0x567ffd;return getTicket(_0x28b8ca,_0x375b58,_0x2cf527,_0x150694,_0x1e9c98,_0x150694['Fields'],_0x47a1bb);})[_0x0bc0('0x1f')](function(_0x425ac0){_0x32aeb6=_0x425ac0;logger[_0x0bc0('0x1b')]('['+_0x1e9c98[_0x0bc0('0x6b')][_0x0bc0('0x6c')]()+_0x0bc0('0x6d'),_0x32aeb6['id']);logger[_0x0bc0('0x1b')]('['+_0x1e9c98['lastevent'][_0x0bc0('0x6c')]()+']\x20Integration\x20account\x20type\x20%s.',_0x28b8ca[_0x0bc0('0x38')]);})[_0x0bc0('0x5a')](function(_0x23ac74){logger['error']('['+_0x1e9c98[_0x0bc0('0x6b')][_0x0bc0('0x6c')]()+']',JSON['stringify'](_0x23ac74));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file