Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / salesforce.js
index f66861d..e73d2b3 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x0394=['Connection\x20established.','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','calleridnum','Fields','queue','[QUEUE]\x20Ticket\x20%s\x20created','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','newTab','trigger:browser:url','%s/%s/e','instanceUrl','error','[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.','catch','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','email','destcalleridnum','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','Salesforce\x20account\x20type\x20not\x20recognized','unmanaged','lastevent',']\x20Ticket\x20%s\x20created.','toUpperCase',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','util','ioredis','./util','../../../../config/logger','salesforce','redis','defaults','localhost','socket.io-emitter','emit','Task','assign','utc','getString','Subjects','Descriptions','WhoId','ticketType','ContactId','create','isNil','User','find','execute','then','length','Email','info','Agent\x20%s\x20found.','resolve','Name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','user_id','display_name','identity','moduleSearch','contact_lead','sobject','Contact','Lead','contact','lead','Case','Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.','Phone','Enduser\x20with\x20phone\x20%s\x20found.','<unknown>','format','moduleCreate','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','upperFirst','forEach','type','idField','toString','variable','variableName','customVariable','Variable','name','password','securityToken','Connection','remoteUri','https://login.salesforce.com','clientId','clientSecret','login','username'];(function(_0x1d2b66,_0x256c6e){var _0x445a66=function(_0x2e5845){while(--_0x2e5845){_0x1d2b66['push'](_0x1d2b66['shift']());}};_0x445a66(++_0x256c6e);}(_0x0394,0x1ee));var _0x4039=function(_0xee0adb,_0x139eab){_0xee0adb=_0xee0adb-0x0;var _0x3c8097=_0x0394[_0xee0adb];return _0x3c8097;};'use strict';var _=require(_0x4039('0x0'));var rp=require(_0x4039('0x1'));var moment=require(_0x4039('0x2'));var BPromise=require(_0x4039('0x3'));var md5=require(_0x4039('0x4'));var jsforce=require('jsforce');var util=require(_0x4039('0x5'));var Redis=require(_0x4039('0x6'));var intUtil=require(_0x4039('0x7'));var config=require('../../../../config/environment');var logger=require(_0x4039('0x8'))(_0x4039('0x9'));config[_0x4039('0xa')]=_[_0x4039('0xb')](config[_0x4039('0xa')],{'host':_0x4039('0xc'),'port':0x18eb});var io=require(_0x4039('0xd'))(new Redis(config['redis']));function emit(_0x3355e5,_0x444ac5,_0x2e46ad){io['to'](_0x3355e5)[_0x4039('0xe')](_0x444ac5,_0x2e46ad);}function getTicket(_0x1a67d6,_0x163c9c,_0x41e43c,_0x24c645,_0x327c79,_0x44eeca,_0x3fd32a,_0x3c647b){var _0x326585={};if(_0x24c645['ticketType']===_0x4039('0xf')){_0x326585=Object[_0x4039('0x10')]({},{'OwnerId':_0x163c9c['id'],'ActivityDate':moment[_0x4039('0x11')](),'IsReminderSet':![],'IsRecurrence':![],'Subject':intUtil[_0x4039('0x12')](_0x24c645[_0x4039('0x13')],_0x327c79,'\x20'),'Description':intUtil[_0x4039('0x12')](_0x24c645[_0x4039('0x14')],_0x327c79,'\x0a')},getCustomFields(_0x44eeca,_0x327c79));if(_0x41e43c){_0x326585[_0x4039('0x15')]=_0x41e43c['id'];}}else if(_0x24c645[_0x4039('0x16')]==='Case'){_0x326585=Object[_0x4039('0x10')]({},{'OwnerId':_0x163c9c['id'],'Subject':intUtil[_0x4039('0x12')](_0x24c645['Subjects'],_0x327c79,'\x20'),'Description':intUtil[_0x4039('0x12')](_0x24c645[_0x4039('0x14')],_0x327c79,'\x0a')},getCustomFields(_0x44eeca,_0x327c79));if(_0x41e43c){_0x326585[_0x4039('0x17')]=_0x41e43c['id'];}}return _0x3fd32a['sobject'](_0x24c645[_0x4039('0x16')])[_0x4039('0x18')](_0x326585);}function getUser(_0x28b545,_0x46b700,_0xff89ac){if(!_[_0x4039('0x19')](_0x46b700)&&intUtil['validateEmail'](_0x46b700)){var _0x47a376={'Email':_0x46b700};var _0x2adfa1={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0xff89ac['sobject'](_0x4039('0x1a'))[_0x4039('0x1b')](_0x47a376,_0x2adfa1)[_0x4039('0x1c')]()[_0x4039('0x1d')](function(_0x49e5e3){if(_0x49e5e3[_0x4039('0x1e')]){var _0x1958fc=_[_0x4039('0x1b')](_0x49e5e3,function(_0x16a2a3){return _0x16a2a3[_0x4039('0x1f')]===_0x46b700;});if(_0x1958fc){logger[_0x4039('0x20')](_0x4039('0x21'),_0x46b700);return BPromise[_0x4039('0x22')]({'id':_0x1958fc['Id'],'name':_0x1958fc[_0x4039('0x23')]});}}else{logger['info'](_0x4039('0x24'),_0x46b700);return _0xff89ac['identity']()[_0x4039('0x1d')](function(_0xb3ac99){return BPromise['resolve']({'id':_0xb3ac99[_0x4039('0x25')],'name':_0xb3ac99[_0x4039('0x26')]});});}});}else{logger[_0x4039('0x20')](_0x4039('0x24'),_0x46b700);return _0xff89ac[_0x4039('0x27')]()[_0x4039('0x1d')](function(_0x589bac){return BPromise[_0x4039('0x22')]({'id':_0x589bac[_0x4039('0x25')],'name':_0x589bac[_0x4039('0x26')]});});}}function getEndUser(_0xaee188,_0x81609c,_0x4410ad,_0x3c98af,_0xc0eba7){var _0xbadc69={'Phone':_0x3c98af};var _0x1e0715={'Id':!![],'Name':!![],'Phone':!![]};return BPromise['resolve']()['then'](function(){if(_0x81609c[_0x4039('0x16')]===_0x4039('0xf')){logger['info']('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3c98af,_0x81609c['moduleSearch']);switch(_0x81609c[_0x4039('0x28')]){case _0x4039('0x29'):return _0xc0eba7[_0x4039('0x2a')](_0x4039('0x2b'))[_0x4039('0x1b')](_0xbadc69,_0x1e0715)[_0x4039('0x1c')]()['then'](function(_0x4f7102){if(_0x4f7102&&_0x4f7102['length']){return _0x4f7102;}else{return _0xc0eba7[_0x4039('0x2a')](_0x4039('0x2c'))[_0x4039('0x1b')](_0xbadc69,_0x1e0715);}});case _0x4039('0x2d'):return _0xc0eba7['sobject'](_0x4039('0x2b'))[_0x4039('0x1b')](_0xbadc69,_0x1e0715)[_0x4039('0x1c')]();case _0x4039('0x2e'):return _0xc0eba7[_0x4039('0x2a')]('Lead')[_0x4039('0x1b')](_0xbadc69,_0x1e0715);default:return null;}}else if(_0x81609c[_0x4039('0x16')]===_0x4039('0x2f')){logger[_0x4039('0x20')](_0x4039('0x30'),_0x3c98af,_0x4039('0x2d'));return _0xc0eba7['sobject']('Contact')[_0x4039('0x1b')](_0xbadc69,_0x1e0715)['execute']();}})[_0x4039('0x1d')](function(_0x5a4a00){if(_0x5a4a00&&_0x5a4a00['length']){var _0x30c8e4=_[_0x4039('0x1b')](_0x5a4a00,function(_0x57519a){return _0x57519a[_0x4039('0x31')]===_0x3c98af;});if(_0x30c8e4){return BPromise[_0x4039('0x22')]({'id':_0x30c8e4['Id'],'name':_0x30c8e4[_0x4039('0x23')],'phone':_0x30c8e4['Phone']});}}})[_0x4039('0x1d')](function(_0x1ebbf8){if(_0x1ebbf8){logger[_0x4039('0x20')](_0x4039('0x32'),_0x3c98af);return BPromise[_0x4039('0x22')](_0x1ebbf8);}else{logger[_0x4039('0x20')]('Enduser\x20with\x20phone\x20%s\x20not\x20found.',_0x3c98af);var _0x5ead6a={'LastName':_0x4410ad!==_0x4039('0x33')?_0x4410ad:util[_0x4039('0x34')]('Caller\x20-\x20%s',_0x3c98af),'Phone':_0x3c98af};if(_0x81609c['moduleCreate']){if(_0x81609c[_0x4039('0x35')]===_0x4039('0x2d')){logger[_0x4039('0x20')](_0x4039('0x36'),_0x3c98af,_0x81609c[_0x4039('0x35')]);}else if(_0x81609c[_0x4039('0x35')]===_0x4039('0x2e')&&_0x81609c[_0x4039('0x16')]==='Task'){logger[_0x4039('0x20')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3c98af,_0x81609c['moduleCreate']);_0x5ead6a[_0x4039('0x37')]=_0x4039('0x38');}else{return null;}}return _0xc0eba7[_0x4039('0x2a')](_[_0x4039('0x39')](_0x81609c[_0x4039('0x35')]))[_0x4039('0x18')](_0x5ead6a);}});}function getCustomFields(_0x493ca7,_0x138f8b){var _0x19e617={};if(_0x493ca7['length']>0x0){_[_0x4039('0x3a')](_0x493ca7,function(_0x130ae6){if(_0x130ae6[_0x4039('0x3b')]==='string'&&_0x130ae6[_0x4039('0x3c')]){_0x19e617[_0x130ae6[_0x4039('0x3c')]]=_0x130ae6['content'][_0x4039('0x3d')]();}else if(_0x130ae6[_0x4039('0x3b')]===_0x4039('0x3e')&&_0x130ae6['variableName']&&_0x130ae6['idField']){_0x138f8b[_0x130ae6['variableName']]&&(_0x19e617[_0x130ae6[_0x4039('0x3c')]]=_0x138f8b[_0x130ae6[_0x4039('0x3f')]]['toString']());}else if(_0x130ae6['type']===_0x4039('0x40')&&_0x130ae6[_0x4039('0x41')]&&_0x130ae6[_0x4039('0x41')][_0x4039('0x42')]&&_0x130ae6['idField']){_0x138f8b[_0x130ae6[_0x4039('0x41')][_0x4039('0x42')]['toLowerCase']()]&&(_0x19e617[_0x130ae6[_0x4039('0x3c')]]=_0x138f8b[_0x130ae6[_0x4039('0x41')]['name']['toLowerCase']()][_0x4039('0x3d')]());}});}return _0x19e617;}function getConnection(_0x1be43b){var _0x5a63f3=_0x1be43b[_0x4039('0x43')]['concat'](_0x1be43b[_0x4039('0x44')]);var _0x1ad2ff=new jsforce[(_0x4039('0x45'))]({'oauth2':{'loginUrl':_0x1be43b[_0x4039('0x46')]||_0x4039('0x47'),'clientId':_0x1be43b[_0x4039('0x48')],'clientSecret':_0x1be43b[_0x4039('0x49')]}});return _0x1ad2ff[_0x4039('0x4a')](_0x1be43b[_0x4039('0x4b')],_0x5a63f3)[_0x4039('0x1d')](function(){logger[_0x4039('0x20')](_0x4039('0x4c'));return _0x1ad2ff;});}exports['queue']=function(_0x2b6977,_0x236fee,_0xc9884e,_0x2ea17e,_0x4ebf0f,_0x3d1a17){var _0xbcef88,_0x6af3db,_0x5a1563,_0x1463e0;_0x3d1a17[_0x4039('0x4d')]=intUtil[_0x4039('0x4e')](_0x3d1a17[_0x4039('0x4d')]);_0x3d1a17['remoteUri']=intUtil[_0x4039('0x4e')](_0x3d1a17['remoteUri']);if(_0x4ebf0f&&_0x4ebf0f[_0x4039('0x4f')]){logger[_0x4039('0x20')](_0x4039('0x50'),'Recording\x20is\x20enabled!');_0x236fee['recordingURL']=util[_0x4039('0x34')](_0x4039('0x51'),_0x3d1a17['serverUrl'],_0x236fee[_0x4039('0x52')],md5(_0x236fee[_0x4039('0x52')]));}else{_0x236fee[_0x4039('0x53')]='';}return getConnection(_0x3d1a17)[_0x4039('0x1d')](function(_0xd4f08d){_0x1463e0=_0xd4f08d;return getUser(_0x3d1a17,_0x2ea17e['email'],_0x1463e0);})[_0x4039('0x1d')](function(_0x2653e4){_0xbcef88=_0x2653e4;return getEndUser(_0x3d1a17,_0xc9884e,_0x236fee['calleridname'],_0x236fee[_0x4039('0x54')],_0x1463e0);})[_0x4039('0x1d')](function(_0x27dda9){_0x6af3db=_0x27dda9;return getTicket(_0x3d1a17,_0xbcef88,_0x6af3db,_0xc9884e,_0x236fee,_0xc9884e[_0x4039('0x55')],_0x1463e0,_0x4039('0x56'));})[_0x4039('0x1d')](function(_0x1122f8){_0x5a1563=_0x1122f8;logger[_0x4039('0x20')](_0x4039('0x57'),_0x5a1563['id']);logger[_0x4039('0x20')](_0x4039('0x58'),_0x5a1563['id'],_0x2ea17e[_0x4039('0x42')],_0x3d1a17[_0x4039('0x3b')]);switch(_0x3d1a17[_0x4039('0x3b')]){case _0x4039('0x59'):emit(util[_0x4039('0x34')](_0x4039('0x5a'),_0x2ea17e[_0x4039('0x42')]),_0x4039('0x5b'),{'recordId':_0x5a1563['id']});break;case _0x4039('0x5c'):emit(util['format'](_0x4039('0x5a'),_0x2ea17e['name']),_0x4039('0x5d'),{'uri':util[_0x4039('0x34')](_0x4039('0x5e'),_0x1463e0[_0x4039('0x5f')],_0x5a1563['id'])});break;default:logger[_0x4039('0x60')](_0x4039('0x61'));}})[_0x4039('0x62')](function(_0x125fda){logger[_0x4039('0x60')]('[QUEUE]',JSON[_0x4039('0x63')](_0x125fda));});};exports[_0x4039('0x64')]=function(_0x2ff00d,_0x176f1e,_0x3cd65e,_0xa18349,_0x55c17d,_0x101af9,_0x190527){var _0x1b6dc3,_0x1d6efb,_0x470a13,_0x596d1c;_0x101af9[_0x4039('0x4d')]=intUtil[_0x4039('0x4e')](_0x101af9[_0x4039('0x4d')]);_0x101af9[_0x4039('0x46')]=intUtil[_0x4039('0x4e')](_0x101af9[_0x4039('0x46')]);if(_0x190527&&_0x190527['recordingFormat']&&_0x190527[_0x4039('0x65')]!==_0x4039('0x66')){logger[_0x4039('0x20')](_0x4039('0x67'),_0x4039('0x68'));_0x176f1e[_0x4039('0x53')]=util[_0x4039('0x34')](_0x4039('0x51'),_0x101af9['serverUrl'],_0x176f1e['uniqueid'],md5(_0x176f1e['uniqueid']));}return getConnection(_0x101af9)[_0x4039('0x1d')](function(_0x43c2ae){_0x596d1c=_0x43c2ae;return getUser(_0x101af9,_0xa18349[_0x4039('0x69')],_0x596d1c);})[_0x4039('0x1d')](function(_0x1974bf){_0x1b6dc3=_0x1974bf;return getEndUser(_0x101af9,_0x3cd65e,_0x176f1e['destcalleridname'],_0x176f1e[_0x4039('0x6a')],_0x596d1c);})['then'](function(_0x578577){_0x1d6efb=_0x578577;return getTicket(_0x101af9,_0x1b6dc3,_0x1d6efb,_0x3cd65e,_0x176f1e,_0x3cd65e[_0x4039('0x55')],_0x596d1c,_0x4039('0x64'));})[_0x4039('0x1d')](function(_0x240916){_0x470a13=_0x240916;logger[_0x4039('0x20')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x470a13['id']);logger[_0x4039('0x20')](_0x4039('0x6b'),_0x470a13['id'],_0xa18349[_0x4039('0x42')],_0x101af9[_0x4039('0x3b')]);switch(_0x101af9[_0x4039('0x3b')]){case _0x4039('0x59'):emit(util['format'](_0x4039('0x5a'),_0xa18349[_0x4039('0x42')]),_0x4039('0x5b'),{'recordId':_0x470a13['id']});break;case _0x4039('0x5c'):emit(util[_0x4039('0x34')](_0x4039('0x5a'),_0xa18349[_0x4039('0x42')]),_0x4039('0x5d'),{'uri':util[_0x4039('0x34')](_0x4039('0x5e'),_0x596d1c['instanceUrl'],_0x470a13['id'])});break;default:logger[_0x4039('0x60')](_0x4039('0x67'),_0x4039('0x6c'));}})[_0x4039('0x62')](function(_0x3901c3){logger['error'](_0x4039('0x67'),JSON[_0x4039('0x63')](_0x3901c3));});};exports[_0x4039('0x6d')]=function(_0x5bdb84,_0x28982d,_0x5941c0,_0x338d79,_0x224a6d,_0x8c3408){var _0x3fe406,_0xbc8d79,_0x59d7a3,_0x54cd7e;_0x8c3408[_0x4039('0x4d')]=intUtil[_0x4039('0x4e')](_0x8c3408['serverUrl']);_0x8c3408[_0x4039('0x46')]=intUtil['stripTrailingSlash'](_0x8c3408[_0x4039('0x46')]);if(_0x224a6d&&_0x224a6d[_0x4039('0x4f')]){logger[_0x4039('0x20')]('['+_0x28982d[_0x4039('0x6e')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x28982d['recordingURL']=util[_0x4039('0x34')](_0x4039('0x51'),_0x8c3408[_0x4039('0x4d')],_0x28982d['uniqueid'],md5(_0x28982d['uniqueid']));}else{_0x28982d['recordingURL']='';}return getConnection(_0x8c3408)[_0x4039('0x1d')](function(_0x25add1){_0x54cd7e=_0x25add1;if(!_[_0x4039('0x19')](_0x338d79)){return getUser(_0x8c3408,_0x338d79[_0x4039('0x42')],_0x54cd7e);}else{return getUser(_0x8c3408,null,_0x54cd7e);}})[_0x4039('0x1d')](function(_0x4c359e){_0x3fe406=_0x4c359e;return getEndUser(_0x8c3408,_0x5941c0,_0x28982d['calleridname'],_0x28982d[_0x4039('0x54')],_0x54cd7e);})[_0x4039('0x1d')](function(_0x5857a0){_0xbc8d79=_0x5857a0;return getTicket(_0x8c3408,_0x3fe406,_0xbc8d79,_0x5941c0,_0x28982d,_0x5941c0[_0x4039('0x55')],_0x54cd7e);})[_0x4039('0x1d')](function(_0x535ed8){_0x59d7a3=_0x535ed8;logger[_0x4039('0x20')]('['+_0x28982d['lastevent']['toUpperCase']()+_0x4039('0x6f'),_0x59d7a3['id']);logger[_0x4039('0x20')]('['+_0x28982d['lastevent'][_0x4039('0x70')]()+_0x4039('0x71'),_0x8c3408[_0x4039('0x3b')]);})[_0x4039('0x62')](function(_0x15c2dd){logger['error']('['+_0x28982d['lastevent'][_0x4039('0x70')]()+']',JSON[_0x4039('0x63')](_0x15c2dd));});};
\ No newline at end of file
+var _0x8eb9=['calleridname','calleridnum','[QUEUE]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','integrationTab','user:%s','trigger:salesforce:display','%s/%s/e','instanceUrl','catch','error','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Fields','[OUTBOUND]\x20Displaying\x20ticket\x20%s\x20to\x20agent\x20%s.\x20Integration\x20account\x20type\x20%s.','newTab','trigger:browser:url','lastevent','toUpperCase','isNil',']\x20Integration\x20account\x20type\x20%s.','lodash','request-promise','moment','bluebird','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','salesforce','redis','defaults','localhost','assign','Subjects','Descriptions','ticketType','Task','IsReminderSet','endUserType','contact','lead','WhoId','account','WhatId','Case','ContactId','AccountId','leadId','create','sobject','User','then','length','info','resolve','Name','identity','user_id','display_name','Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.','moduleSearch','cloneDeep','additionalSearchContact','merge','$or','Contact','find','execute','additionalSearchLead','account_contact_lead','additionalSearchAccount','Lead','Account','Phone','attributes','toLowerCase','Enduser\x20(%s)\x20with\x20phone\x20%s\x20found','moduleCreate','LastName','<unknown>','format','Caller\x20-\x20%s','Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.','Company','No\x20Company','forEach','includes','string','type','idField','content','variable','variableName','Variable','name','password','concat','securityToken','Connection','clientId','clientSecret','login','Connection\x20established.','queue','serverUrl','stripTrailingSlash','remoteUri','monitor_format','[QUEUE]','recordingURL','uniqueid'];(function(_0xf3ed10,_0xd38216){var _0x81f21f=function(_0x1f7927){while(--_0x1f7927){_0xf3ed10['push'](_0xf3ed10['shift']());}};_0x81f21f(++_0xd38216);}(_0x8eb9,0x90));var _0x98eb=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0x8eb9[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0x98eb('0x0'));var rp=require(_0x98eb('0x1'));var moment=require(_0x98eb('0x2'));var BPromise=require(_0x98eb('0x3'));var md5=require(_0x98eb('0x4'));var jsforce=require('jsforce');var util=require('util');var Redis=require(_0x98eb('0x5'));var intUtil=require(_0x98eb('0x6'));var config=require(_0x98eb('0x7'));var logger=require(_0x98eb('0x8'))(_0x98eb('0x9'));config[_0x98eb('0xa')]=_[_0x98eb('0xb')](config[_0x98eb('0xa')],{'host':_0x98eb('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x98eb('0xa')]));function emit(_0x4d3b59,_0x54eddf,_0x206a99){io['to'](_0x4d3b59)['emit'](_0x54eddf,_0x206a99);}function getTicket(_0x369aeb,_0xb30bfb,_0xad8a66,_0x364734,_0x30e427,_0xff1724,_0x389993,_0x50c6b5){var _0x5df111=Object[_0x98eb('0xd')]({},{'OwnerId':_0xb30bfb['id'],'Subject':intUtil['getString'](_0x364734[_0x98eb('0xe')],_0x30e427,'\x20'),'Description':intUtil['getString'](_0x364734[_0x98eb('0xf')],_0x30e427,'\x0a')},getCustomFields(_0xff1724,_0x30e427));if(_0xad8a66){if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x11')){_0x5df111['ActivityDate']=moment['utc']();_0x5df111[_0x98eb('0x12')]=![];_0x5df111['IsRecurrence']=![];if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')||_0xad8a66['endUserType']===_0x98eb('0x15')){_0x5df111[_0x98eb('0x16')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x17')){_0x5df111[_0x98eb('0x18')]=_0xad8a66['id'];}}else if(_0x364734[_0x98eb('0x10')]===_0x98eb('0x19')){if(_0xad8a66[_0x98eb('0x13')]===_0x98eb('0x14')){_0x5df111[_0x98eb('0x1a')]=_0xad8a66['id'];}else if(_0xad8a66['endUserType']==='account'){_0x5df111[_0x98eb('0x1b')]=_0xad8a66['id'];}else if(_0xad8a66[_0x98eb('0x13')]==='lead'&&_0x364734[_0x98eb('0x1c')]){_0x5df111[_0x364734[_0x98eb('0x1c')]]=_0xad8a66['id'];}else{logger['info']('Association\x20between\x20Case\x20and\x20Lead\x20skipped');}}}return _0x389993['sobject'](_0x364734[_0x98eb('0x10')])[_0x98eb('0x1d')](_0x5df111);}function getUser(_0x426dd1,_0x4d8ee2,_0x3ac817){if(!_['isNil'](_0x4d8ee2)&&intUtil['validateEmail'](_0x4d8ee2)){var _0x226f03={'Email':_0x4d8ee2};var _0x29b18e={'Id':!![],'Username':!![],'Name':!![],'Email':!![]};return _0x3ac817[_0x98eb('0x1e')](_0x98eb('0x1f'))['find'](_0x226f03,_0x29b18e)['execute']()[_0x98eb('0x20')](function(_0x56c9c4){if(_0x56c9c4[_0x98eb('0x21')]){var _0x56ab93=_['find'](_0x56c9c4,function(_0xa81302){return _0xa81302['Email']===_0x4d8ee2;});if(_0x56ab93){logger[_0x98eb('0x22')]('Agent\x20%s\x20found.',_0x4d8ee2);return BPromise[_0x98eb('0x23')]({'id':_0x56ab93['Id'],'name':_0x56ab93[_0x98eb('0x24')]});}}else{logger[_0x98eb('0x22')]('Agent\x20%s\x20not\x20found.\x20Switch\x20to\x20the\x20admin\x20account.',_0x4d8ee2);return _0x3ac817[_0x98eb('0x25')]()[_0x98eb('0x20')](function(_0x5b2644){return BPromise[_0x98eb('0x23')]({'id':_0x5b2644[_0x98eb('0x26')],'name':_0x5b2644[_0x98eb('0x27')]});});}});}else{logger['info'](_0x98eb('0x28'),_0x4d8ee2);return _0x3ac817['identity']()[_0x98eb('0x20')](function(_0x44e9c3){return BPromise[_0x98eb('0x23')]({'id':_0x44e9c3[_0x98eb('0x26')],'name':_0x44e9c3[_0x98eb('0x27')]});});}}function getEndUser(_0x50ccde,_0x3e361f,_0x2cbdd8,_0x3ba0ba,_0x2c076b){var _0x359857={'$or':{'Phone':_0x3ba0ba}};var _0x3e23ca={'Id':!![],'Name':!![],'Phone':!![]};return BPromise[_0x98eb('0x23')]()[_0x98eb('0x20')](function(){logger[_0x98eb('0x22')]('Searching\x20enduser\x20with\x20phone\x20%s.\x20Serching\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f[_0x98eb('0x29')]);switch(_0x3e361f[_0x98eb('0x29')]){case'contact_lead':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]()[_0x98eb('0x20')](function(_0x197181){if(_0x197181&&_0x197181[_0x98eb('0x21')]){return _0x197181;}else{var _0x26769c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x382e05={};_0x382e05[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x26769c[_0x98eb('0x2d')],_0x382e05);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x26769c,_0x3e23ca);}});case _0x98eb('0x32'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x33')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x33')]]=_0x3ba0ba;_['merge'](_0xdd78c[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')]('Account')['find'](_0xdd78c,_0x3e23ca)['execute']()[_0x98eb('0x20')](function(_0x40bc4c){if(_0x40bc4c&&_0x40bc4c['length']){return _0x40bc4c;}else{var _0x13b05b=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchContact']){var _0x467a2b={};_0x467a2b[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x13b05b[_0x98eb('0x2d')],_0x467a2b);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x13b05b,_0x3e23ca)['then'](function(_0x3505c2){if(_0x3505c2&&_0x3505c2[_0x98eb('0x21')]){return _0x3505c2;}else{var _0x16052c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x1af535={};_0x1af535[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x16052c['$or'],_0x1af535);}return _0x2c076b[_0x98eb('0x1e')]('Lead')['find'](_0x16052c,_0x3e23ca);}});}});case'contact':var _0x57b7cb=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f[_0x98eb('0x2b')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x2b')]]=_0x3ba0ba;_[_0x98eb('0x2c')](_0x57b7cb[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x2e'))[_0x98eb('0x2f')](_0x57b7cb,_0x3e23ca)[_0x98eb('0x30')]();case _0x98eb('0x15'):var _0x39acd7=_['cloneDeep'](_0x359857);if(_0x3e361f[_0x98eb('0x31')]){var _0x38d1a1={};_0x38d1a1[_0x3e361f[_0x98eb('0x31')]]=_0x3ba0ba;_['merge'](_0x39acd7[_0x98eb('0x2d')],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x34'))[_0x98eb('0x2f')](_0x39acd7,_0x3e23ca);case _0x98eb('0x17'):var _0xdd78c=_[_0x98eb('0x2a')](_0x359857);if(_0x3e361f['additionalSearchAccount']){var _0x38d1a1={};_0x38d1a1[_0x3e361f['additionalSearchAccount']]=_0x3ba0ba;_[_0x98eb('0x2c')](_0xdd78c['$or'],_0x38d1a1);}return _0x2c076b[_0x98eb('0x1e')](_0x98eb('0x35'))[_0x98eb('0x2f')](_0xdd78c,_0x3e23ca);default:return null;}})[_0x98eb('0x20')](function(_0x4dddc2){if(_0x4dddc2&&_0x4dddc2[_0x98eb('0x21')]){var _0x508815=_['first'](_0x4dddc2);if(_0x508815){return BPromise[_0x98eb('0x23')]({'id':_0x508815['Id'],'name':_0x508815[_0x98eb('0x24')],'phone':_0x508815[_0x98eb('0x36')],'endUserType':_0x508815[_0x98eb('0x37')]['type'][_0x98eb('0x38')]()});}}})[_0x98eb('0x20')](function(_0x17ab63){if(_0x17ab63){logger[_0x98eb('0x22')](_0x98eb('0x39'),_0x17ab63['endUserType'],_0x3ba0ba);return BPromise[_0x98eb('0x23')](_0x17ab63);}else{logger['info']('Enduser\x20with\x20phone\x20%s\x20not\x20found',_0x3ba0ba);var _0x25e813={'Phone':_0x3ba0ba};if(_0x3e361f[_0x98eb('0x3a')]){if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x14')){logger[_0x98eb('0x22')]('Enduser\x20with\x20phone\x20%s.\x20Creating\x20method\x20used\x20%s.',_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813[_0x98eb('0x3b')]=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x15')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f['moduleCreate']);_0x25e813['LastName']=_0x2cbdd8!==_0x98eb('0x3c')?_0x2cbdd8:util[_0x98eb('0x3d')](_0x98eb('0x3e'),_0x3ba0ba);_0x25e813[_0x98eb('0x40')]=_0x98eb('0x41');}else if(_0x3e361f[_0x98eb('0x3a')]===_0x98eb('0x17')){logger[_0x98eb('0x22')](_0x98eb('0x3f'),_0x3ba0ba,_0x3e361f[_0x98eb('0x3a')]);_0x25e813[_0x98eb('0x24')]=_0x2cbdd8!=='<unknown>'?_0x2cbdd8:util['format']('Caller\x20-\x20%s',_0x3ba0ba);}else{return null;}}return _0x2c076b['sobject'](_['upperFirst'](_0x3e361f[_0x98eb('0x3a')]))['create'](_0x25e813)['then'](function(_0x337eaf){return BPromise['resolve']({'id':_0x337eaf['id'],'endUserType':_0x3e361f['moduleCreate']});});}});}function getCustomFields(_0x49962f,_0x68b9b0){var _0x3238b7={};if(_0x49962f[_0x98eb('0x21')]>0x0){_[_0x98eb('0x42')](_0x49962f,function(_0x2b658f){if(_[_0x98eb('0x43')]([_0x98eb('0x44'),'picklist'],_0x2b658f[_0x98eb('0x45')])&&_0x2b658f[_0x98eb('0x46')]){_0x3238b7[_0x2b658f['idField']]=_0x2b658f[_0x98eb('0x47')]['toString']();}else if(_0x2b658f[_0x98eb('0x45')]===_0x98eb('0x48')&&_0x2b658f['variableName']&&_0x2b658f['idField']){_0x68b9b0[_0x2b658f['variableName']]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x49')]]['toString']());}else if(_0x2b658f[_0x98eb('0x45')]==='customVariable'&&_0x2b658f[_0x98eb('0x4a')]&&_0x2b658f['Variable'][_0x98eb('0x4b')]&&_0x2b658f[_0x98eb('0x46')]){_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')]['toLowerCase']()]&&(_0x3238b7[_0x2b658f[_0x98eb('0x46')]]=_0x68b9b0[_0x2b658f[_0x98eb('0x4a')][_0x98eb('0x4b')][_0x98eb('0x38')]()]['toString']());}});}return _0x3238b7;}function getConnection(_0x2a5c79){var _0x2accd6=_0x2a5c79[_0x98eb('0x4c')][_0x98eb('0x4d')](_0x2a5c79[_0x98eb('0x4e')]);var _0x4297c7=new jsforce[(_0x98eb('0x4f'))]({'oauth2':{'loginUrl':_0x2a5c79['remoteUri']||'https://login.salesforce.com','clientId':_0x2a5c79[_0x98eb('0x50')],'clientSecret':_0x2a5c79[_0x98eb('0x51')]}});return _0x4297c7[_0x98eb('0x52')](_0x2a5c79['username'],_0x2accd6)[_0x98eb('0x20')](function(){logger['info'](_0x98eb('0x53'));return _0x4297c7;});}exports[_0x98eb('0x54')]=function(_0x584ed7,_0x1693e2,_0x24a7dd,_0x3cd2fd,_0x852bf1,_0x346182){var _0x2911c4,_0x3b9e0b,_0x440a0b,_0x3a3a0e;_0x346182[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x55')]);_0x346182[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0x346182[_0x98eb('0x57')]);if(_0x852bf1&&_0x852bf1[_0x98eb('0x58')]){logger[_0x98eb('0x22')](_0x98eb('0x59'),'Recording\x20is\x20enabled!');_0x1693e2[_0x98eb('0x5a')]=util[_0x98eb('0x3d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x346182[_0x98eb('0x55')],_0x1693e2['uniqueid'],md5(_0x1693e2[_0x98eb('0x5b')]));}else{_0x1693e2['recordingURL']='';}return getConnection(_0x346182)[_0x98eb('0x20')](function(_0x265ec2){_0x3a3a0e=_0x265ec2;return getUser(_0x346182,_0x3cd2fd['email'],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x42a6c8){_0x2911c4=_0x42a6c8;return getEndUser(_0x346182,_0x24a7dd,_0x1693e2[_0x98eb('0x5c')],_0x1693e2[_0x98eb('0x5d')],_0x3a3a0e);})[_0x98eb('0x20')](function(_0x34dde9){_0x3b9e0b=_0x34dde9;return getTicket(_0x346182,_0x2911c4,_0x3b9e0b,_0x24a7dd,_0x1693e2,_0x24a7dd['Fields'],_0x3a3a0e,'queue');})[_0x98eb('0x20')](function(_0x3aa6af){_0x440a0b=_0x3aa6af;logger[_0x98eb('0x22')]('[QUEUE]\x20Ticket\x20%s\x20created',_0x440a0b['id']);logger['info'](_0x98eb('0x5e'),_0x440a0b['id'],_0x3cd2fd[_0x98eb('0x4b')],_0x346182[_0x98eb('0x45')]);switch(_0x346182['type']){case _0x98eb('0x5f'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x3cd2fd[_0x98eb('0x4b')]),_0x98eb('0x61'),{'recordId':_0x440a0b['id']});break;case'newTab':emit(util[_0x98eb('0x3d')]('user:%s',_0x3cd2fd[_0x98eb('0x4b')]),'trigger:browser:url',{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x3a3a0e[_0x98eb('0x63')],_0x440a0b['id'])});break;default:logger['error']('[QUEUE]\x20Salesforce\x20account\x20type\x20not\x20recognized.');}})[_0x98eb('0x64')](function(_0x38346a){logger[_0x98eb('0x65')](_0x98eb('0x59'),_0x38346a);});};exports[_0x98eb('0x66')]=function(_0x380504,_0x35c97a,_0xbbdf76,_0x5e0002,_0x4fb961,_0xc58121,_0x6a5850){var _0xf76ab9,_0x2e8705,_0x103cef,_0x31803b;_0xc58121[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xc58121[_0x98eb('0x55')]);_0xc58121[_0x98eb('0x57')]=intUtil[_0x98eb('0x56')](_0xc58121['remoteUri']);if(_0x6a5850&&_0x6a5850[_0x98eb('0x67')]&&_0x6a5850[_0x98eb('0x67')]!==_0x98eb('0x68')){logger[_0x98eb('0x22')](_0x98eb('0x69'),_0x98eb('0x6a'));_0x35c97a['recordingURL']=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xc58121['serverUrl'],_0x35c97a[_0x98eb('0x5b')],md5(_0x35c97a[_0x98eb('0x5b')]));}return getConnection(_0xc58121)[_0x98eb('0x20')](function(_0x43e59c){_0x31803b=_0x43e59c;return getUser(_0xc58121,_0x5e0002['email'],_0x31803b);})[_0x98eb('0x20')](function(_0x461f80){_0xf76ab9=_0x461f80;return getEndUser(_0xc58121,_0xbbdf76,_0x35c97a[_0x98eb('0x6c')],_0x35c97a[_0x98eb('0x6d')],_0x31803b);})[_0x98eb('0x20')](function(_0x32b9f2){_0x2e8705=_0x32b9f2;return getTicket(_0xc58121,_0xf76ab9,_0x2e8705,_0xbbdf76,_0x35c97a,_0xbbdf76[_0x98eb('0x6e')],_0x31803b,'outbound');})['then'](function(_0x3b173a){_0x103cef=_0x3b173a;logger[_0x98eb('0x22')]('[OUTBOUND]\x20Ticket\x20%s\x20created.',_0x103cef['id']);logger['info'](_0x98eb('0x6f'),_0x103cef['id'],_0x5e0002['name'],_0xc58121[_0x98eb('0x45')]);switch(_0xc58121[_0x98eb('0x45')]){case _0x98eb('0x5f'):emit(util['format'](_0x98eb('0x60'),_0x5e0002['name']),_0x98eb('0x61'),{'recordId':_0x103cef['id']});break;case _0x98eb('0x70'):emit(util[_0x98eb('0x3d')](_0x98eb('0x60'),_0x5e0002[_0x98eb('0x4b')]),_0x98eb('0x71'),{'uri':util[_0x98eb('0x3d')](_0x98eb('0x62'),_0x31803b[_0x98eb('0x63')],_0x103cef['id'])});break;default:logger[_0x98eb('0x65')]('[OUTBOUND]','Salesforce\x20account\x20type\x20not\x20recognized');}})['catch'](function(_0x21572a){logger[_0x98eb('0x65')](_0x98eb('0x69'),_0x21572a);});};exports['unmanaged']=function(_0x20c52d,_0x4cad3c,_0x3be716,_0x5af692,_0x46af3a,_0xee4319){var _0x2ecdca,_0x3ac231,_0x5f37a2,_0x197462;_0xee4319[_0x98eb('0x55')]=intUtil[_0x98eb('0x56')](_0xee4319['serverUrl']);_0xee4319['remoteUri']=intUtil[_0x98eb('0x56')](_0xee4319[_0x98eb('0x57')]);if(_0x46af3a&&_0x46af3a[_0x98eb('0x58')]){logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']',_0x98eb('0x6a'));_0x4cad3c[_0x98eb('0x5a')]=util[_0x98eb('0x3d')](_0x98eb('0x6b'),_0xee4319[_0x98eb('0x55')],_0x4cad3c[_0x98eb('0x5b')],md5(_0x4cad3c[_0x98eb('0x5b')]));}else{_0x4cad3c[_0x98eb('0x5a')]='';}return getConnection(_0xee4319)[_0x98eb('0x20')](function(_0x44a315){_0x197462=_0x44a315;if(!_[_0x98eb('0x74')](_0x5af692)){return getUser(_0xee4319,_0x5af692[_0x98eb('0x4b')],_0x197462);}else{return getUser(_0xee4319,null,_0x197462);}})['then'](function(_0x55da73){_0x2ecdca=_0x55da73;return getEndUser(_0xee4319,_0x3be716,_0x4cad3c[_0x98eb('0x5c')],_0x4cad3c[_0x98eb('0x5d')],_0x197462);})[_0x98eb('0x20')](function(_0x2957c8){_0x3ac231=_0x2957c8;return getTicket(_0xee4319,_0x2ecdca,_0x3ac231,_0x3be716,_0x4cad3c,_0x3be716[_0x98eb('0x6e')],_0x197462);})['then'](function(_0x57f9e0){_0x5f37a2=_0x57f9e0;logger['info']('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+']\x20Ticket\x20%s\x20created.',_0x5f37a2['id']);logger[_0x98eb('0x22')]('['+_0x4cad3c[_0x98eb('0x72')][_0x98eb('0x73')]()+_0x98eb('0x75'),_0xee4319[_0x98eb('0x45')]);})[_0x98eb('0x64')](function(_0x35c6e0){logger[_0x98eb('0x65')]('['+_0x4cad3c['lastevent']['toUpperCase']()+']',_0x35c6e0);});};
\ No newline at end of file