Built motion from commit 85328c08.|2.5.50
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 245551d..058c869 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xd9e3=['map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','request-promise','md5','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','customVariable','Variable','name','outbound','incident','assign','getString','Subjects','Descriptions','Fields','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','push','all','Tags'];(function(_0x11b28e,_0x3cf207){var _0x5502a5=function(_0x3c7dc7){while(--_0x3c7dc7){_0x11b28e['push'](_0x11b28e['shift']());}};_0x5502a5(++_0x3cf207);}(_0xd9e3,0x165));var _0x3d9e=function(_0x206398,_0x47e6dd){_0x206398=_0x206398-0x0;var _0xd6bee7=_0xd9e3[_0x206398];return _0xd6bee7;};'use strict';var _=require(_0x3d9e('0x0'));var Promise=require(_0x3d9e('0x1'));var rp=require(_0x3d9e('0x2'));var util=require('util');var md5=require(_0x3d9e('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x3d9e('0x4'))(_0x3d9e('0x5'));config[_0x3d9e('0x6')]=_[_0x3d9e('0x7')](config['redis'],{'host':_0x3d9e('0x8'),'port':0x18eb});var io=require(_0x3d9e('0x9'))(new Redis(config[_0x3d9e('0x6')]));function getAdminUser(_0x2c15bb,_0x346118,_0x58c8eb,_0x22e8c8,_0x4973ad,_0x3a30b2){return new Promise(function(_0x3f631e,_0x411dd2){var _0x3d773b={'method':'GET','uri':_0x22e8c8+_0x3d9e('0xa')+'&'+_0x4973ad+'&'+_0x3a30b2,'auth':_0x346118,'json':!![]};return rp(_0x3d773b)[_0x3d9e('0xb')](function(_0x4b85cf){if(_0x4b85cf['result']['length']>0x0){_0x58c8eb[_0x3d9e('0xc')]=_0x4b85cf[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];}logger[_0x3d9e('0xf')]('['+[_0x2c15bb[_0x3d9e('0x10')]()]+_0x3d9e('0x11'),_0x58c8eb);_0x3f631e(_0x58c8eb);})[_0x3d9e('0x12')](function(_0x748fef){logger[_0x3d9e('0x13')]('['+[_0x2c15bb[_0x3d9e('0x10')]()]+']',_0x748fef[_0x3d9e('0x14')]);_0x411dd2(_0x748fef[_0x3d9e('0x14')]);});});}function getUser(_0x5bfd58,_0x1554e9,_0x56b630,_0x17b203,_0x588251){return function(_0x5bfdba){logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x5bfdba);return new Promise(function(_0x7f0813,_0xa2d2e2){if(intUtil[_0x3d9e('0x15')](_0x5bfdba[_0x3d9e('0x16')])){var _0x29be44={'method':_0x3d9e('0x17'),'uri':_0x56b630+_0x3d9e('0x18')+_0x5bfdba[_0x3d9e('0x16')]+'&'+_0x17b203+'&'+_0x588251,'auth':_0x1554e9,'json':!![]};logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x19'),_0x29be44);return rp(_0x29be44)[_0x3d9e('0xb')](function(_0x3a7966){logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x1a'),_0x3a7966);if(_0x3a7966[_0x3d9e('0xd')][_0x3d9e('0x1b')]>0x0&&String(_0x3a7966[_0x3d9e('0xd')][0x0][_0x3d9e('0x1c')])==='true'){_0x5bfdba[_0x3d9e('0x1d')]=_0x3a7966[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];}else{_0x5bfdba[_0x3d9e('0x1d')]=_0x5bfdba[_0x3d9e('0xc')];_0x5bfdba[_0x3d9e('0x16')]=_0x5bfdba['adminEmail'];}logger[_0x3d9e('0xf')]('['+[_0x5bfd58['toUpperCase']()]+_0x3d9e('0x1e'),_0x5bfdba);_0x7f0813(_0x5bfdba);})[_0x3d9e('0x12')](function(_0x19e255){logger[_0x3d9e('0x13')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+']',_0x19e255[_0x3d9e('0x14')]);_0xa2d2e2(_0x19e255[_0x3d9e('0x14')]);});}else{logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x1f'));_0x5bfdba[_0x3d9e('0x1d')]=_0x5bfdba['adminId'];_0x5bfdba[_0x3d9e('0x16')]=_0x5bfdba[_0x3d9e('0x20')];_0x7f0813(_0x5bfdba);}});};}function createEndUser(_0x593b23,_0x1e5e08,_0x4b1597,_0xac4b98,_0x880464){logger[_0x3d9e('0xf')]('['+[_0x593b23[_0x3d9e('0x10')]()]+_0x3d9e('0x21'),_0x4b1597);return new Promise(function(_0x499c47,_0x409598){var _0x1eafc4={'method':_0x3d9e('0x22'),'uri':_0xac4b98+_0x3d9e('0x23')+_0x880464,'body':{'user_name':_0x4b1597[_0x3d9e('0x2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':!![]};return rp(_0x43426c)['then'](function(_0x3b2380){if(_0x3b2380[_0x3d9e('0xd')][_0x3d9e('0x1b')]>0x0){var _0xf5eef7=_0x3b2380[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];_0x43d9a5(_0xf5eef7);}else{return createRemoteTag(_0x21be55,_0x428cec,_0x2a25c5,_0x518224)[_0x3d9e('0xb')](function(_0x4008a3){_0x43d9a5(_0x4008a3);});}});});}function assignTagToIncident(_0x3b1ac3,_0x4b4c9e,_0x81ba88,_0x125793,_0x3ece1c){return new Promise(function(_0x5ed0b1,_0x431fa0){var _0x36a31e={'method':'POST','uri':_0x81ba88+'label_entry'+'?'+_0x3ece1c,'body':{'label':_0x3b1ac3,'table':'incident','id_type':_0x3d9e('0x46'),'table_key':_0x125793['ticketId'],'title':_0x3d9e('0x47')+_0x125793['ticketNumber'],'id_display':_0x125793['ticketNumber']},'auth':_0x4b4c9e,'json':!![]};return rp(_0x36a31e)[_0x3d9e('0xb')](function(_0x409dc1){_0x5ed0b1();})['catch'](function(){_0x5ed0b1();});});}function manageTags(_0x1126e4,_0x47856a,_0x3ebce3,_0x2cea69,_0x1b6971,_0x5adae7,_0x2466fc){return new Promise(function(_0x1f44ef,_0x242d49){var _0x56c0bd=[];_0x47856a[_0x3d9e('0x2b')](function(_0x31b6bb){_0x56c0bd[_0x3d9e('0x48')](getRemoteTag(_0x31b6bb,_0x3ebce3,_0x2cea69,_0x5adae7,_0x2466fc));});return Promise[_0x3d9e('0x49')](_0x56c0bd)[_0x3d9e('0xb')](function(_0xd9b91b){if(_0xd9b91b[_0x3d9e('0x1b')]){logger[_0x3d9e('0xf')]('['+[_0x1126e4[_0x3d9e('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xd9b91b);var _0x131997=[];_0xd9b91b['forEach'](function(_0xef079){_0x131997[_0x3d9e('0x48')](assignTagToIncident(_0xef079,_0x3ebce3,_0x2cea69,_0x1b6971,_0x5adae7));});return Promise[_0x3d9e('0x49')](_0x131997)[_0x3d9e('0xb')](function(){_0x1f44ef();})[_0x3d9e('0x12')](function(){_0x1f44ef();});}else{_0x1f44ef();}});});}function getTags(_0x229b95,_0x313947,_0x327157,_0x10179a,_0x33efd9,_0x2308c7){return function(_0x5d7685){return new Promise(function(_0x8fc5f9,_0x1967a4){var _0xc2f89d=[];var _0x76046d=_0x10179a[_0x3d9e('0x4a')];if(_0x76046d&&_0x76046d[_0x3d9e('0x1b')]>0x0){_0xc2f89d=_[_0x3d9e('0x4b')](_0x76046d,_0x3d9e('0x39'));}if(_0xc2f89d[_0x3d9e('0x1b')]>0x0){return manageTags(_0x229b95,_0xc2f89d,_0x313947,_0x327157,_0x5d7685,_0x33efd9,_0x2308c7)['then'](function(){_0x8fc5f9(_0x5d7685);});}else{_0x8fc5f9(_0x5d7685);}});};}function emit(_0x262e06,_0x5197f9,_0x322d39){var _0x3421ce='%26sysparm_record_target%3Dincident'+_0x3d9e('0x4c')+_0x3d9e('0x4d')+_0x3d9e('0x4e');var _0x266bb3={'uri':_0x262e06+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x322d39+_0x3421ce};io['to'](util[_0x3d9e('0x4f')](_0x3d9e('0x50'),_0x5197f9))['emit'](_0x3d9e('0x51'),_0x266bb3);}exports['cs']=function(_0x4ea076,_0x4a75b9,_0x3f5ea2,_0x387e25,_0x49c473,_0x2ade32,_0x5267d9,_0x2e3f47){var _0x4c6be1={};var _0x173e34={'user':_0x2ade32[_0x3d9e('0x52')],'pass':_0x2ade32['password']};var _0x1316fd=_0x3d9e('0x53');var _0x283ed2=_0x3d9e('0x54');_0x2ade32[_0x3d9e('0x55')]=intUtil[_0x3d9e('0x56')](_0x2ade32[_0x3d9e('0x55')]);_0x2ade32['serverUrl']=intUtil['stripTrailingSlash'](_0x2ade32['serverUrl']);var _0x495dd8=util['format'](_0x3d9e('0x57'),_0x2ade32[_0x3d9e('0x55')]);_0x4c6be1[_0x3d9e('0x16')]=!_[_0x3d9e('0x58')](_0x387e25)?_0x387e25[_0x3d9e('0x59')]:null;_0x4c6be1['adminEmail']=_0x2ade32[_0x3d9e('0x59')];_0x4c6be1[_0x3d9e('0x24')]=_0x2e3f47[_0x3d9e('0x32')]()===_0x3d9e('0x3a')?_0x4a75b9[_0x3d9e('0x5a')]:_0x4a75b9[_0x3d9e('0x5b')];_0x4c6be1[_0x3d9e('0x5c')]=_0x2e3f47===_0x3d9e('0x5d')||_0x2e3f47===_0x3d9e('0x5e')?_0x3d9e('0x5d'):_0x3d9e('0x3a');var _0x4e7cf3=util[_0x3d9e('0x4f')](_0x3d9e('0x5f'),_0x2ade32[_0x3d9e('0x60')],_0x4a75b9[_0x3d9e('0x61')],md5(_0x4a75b9[_0x3d9e('0x61')]));if(_0x49c473&&_0x49c473['monitor_format']){logger[_0x3d9e('0xf')](_0x3d9e('0x62'),_0x3d9e('0x63'));_0x4a75b9['recordingURL']=_0x4e7cf3;}else if(_0x5267d9&&_0x5267d9[_0x3d9e('0x64')]&&_0x5267d9['recordingFormat']!==_0x3d9e('0x65')){logger['info'](_0x3d9e('0x66'),_0x3d9e('0x63'));_0x4a75b9[_0x3d9e('0x67')]=_0x4e7cf3;}else{_0x4a75b9[_0x3d9e('0x67')]='';}return getAdminUser(_0x2e3f47,_0x173e34,_0x4c6be1,_0x495dd8,_0x283ed2,_0x1316fd)[_0x3d9e('0xb')](getUser(_0x2e3f47,_0x173e34,_0x495dd8,_0x283ed2,_0x1316fd))[_0x3d9e('0xb')](getEndUser(_0x2e3f47,_0x173e34,_0x495dd8,_0x283ed2,_0x1316fd))[_0x3d9e('0xb')](getTicket(_0x2e3f47,_0x173e34,_0x495dd8,_0x3f5ea2,_0x4a75b9,_0x283ed2))[_0x3d9e('0xb')](function(_0x498000){logger[_0x3d9e('0xf')](util[_0x3d9e('0x4f')](_0x3d9e('0x68'),_0x498000[_0x3d9e('0x41')]));logger[_0x3d9e('0xf')](util[_0x3d9e('0x4f')](_0x3d9e('0x69'),_0x2e3f47));if(_0x2e3f47!=='unmanaged'){logger[_0x3d9e('0xf')]('['+[_0x2e3f47['toUpperCase']()]+']',_0x3d9e('0x6a'));emit(_0x2ade32[_0x3d9e('0x55')],_0x387e25[_0x3d9e('0x39')],_0x498000[_0x3d9e('0x41')]);}})['catch'](function(_0x1a5a18){logger['error']('['+[_0x2e3f47[_0x3d9e('0x10')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x3d9e('0x6b')](_0x1a5a18,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2590=['bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','sys_user?','user','endUserNumber','System','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','toString','customField','content','variable','variableName','idField','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','ticketId','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash'];(function(_0x1c510a,_0x1413a9){var _0x23cedd=function(_0x3f3e43){while(--_0x3f3e43){_0x1c510a['push'](_0x1c510a['shift']());}};_0x23cedd(++_0x1413a9);}(_0x2590,0x1af));var _0x0259=function(_0x34774f,_0x455055){_0x34774f=_0x34774f-0x0;var _0x2c084f=_0x2590[_0x34774f];return _0x2c084f;};'use strict';var _=require(_0x0259('0x0'));var Promise=require(_0x0259('0x1'));var rp=require(_0x0259('0x2'));var util=require(_0x0259('0x3'));var md5=require(_0x0259('0x4'));var Redis=require(_0x0259('0x5'));var intUtil=require(_0x0259('0x6'));var config=require(_0x0259('0x7'));var logger=require(_0x0259('0x8'))(_0x0259('0x9'));config[_0x0259('0xa')]=_['defaults'](config[_0x0259('0xa')],{'host':_0x0259('0xb'),'port':0x18eb});var io=require(_0x0259('0xc'))(new Redis(config[_0x0259('0xa')]));function getAdminUser(_0x53b6cd,_0x2999ca,_0x1b9528,_0xdcbde1,_0x19f4b9,_0xb4e877){return new Promise(function(_0xe867cc,_0x5606f3){var _0x433e8c={'method':_0x0259('0xd'),'uri':_0xdcbde1+_0x0259('0xe')+'&'+_0x19f4b9+'&'+_0xb4e877,'auth':_0x2999ca,'json':!![]};return rp(_0x433e8c)[_0x0259('0xf')](function(_0x2f9a02){if(_0x2f9a02[_0x0259('0x10')]['length']>0x0){_0x1b9528[_0x0259('0x11')]=_0x2f9a02['result'][0x0][_0x0259('0x12')];}logger['info']('['+[_0x53b6cd[_0x0259('0x13')]()]+_0x0259('0x14'),_0x1b9528);_0xe867cc(_0x1b9528);})[_0x0259('0x15')](function(_0x50b4d9){logger[_0x0259('0x16')]('['+[_0x53b6cd[_0x0259('0x13')]()]+']',_0x50b4d9[_0x0259('0x17')]);_0x5606f3(_0x50b4d9[_0x0259('0x17')]);});});}function getUser(_0xe599a9,_0xd54bf6,_0x818068,_0x2ee959,_0x430ce2){return function(_0x337f91){logger['info']('['+[_0xe599a9[_0x0259('0x13')]()]+_0x0259('0x18'),_0x337f91);return new Promise(function(_0x56a593,_0x245d65){if(intUtil[_0x0259('0x19')](_0x337f91[_0x0259('0x1a')])){var _0x1740e1={'method':_0x0259('0xd'),'uri':_0x818068+_0x0259('0x1b')+_0x337f91[_0x0259('0x1a')]+'&'+_0x2ee959+'&'+_0x430ce2,'auth':_0xd54bf6,'json':!![]};logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x1d'),_0x1740e1);return rp(_0x1740e1)[_0x0259('0xf')](function(_0x6eddfa){logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+'],\x20getUser\x20entity',_0x6eddfa);if(_0x6eddfa[_0x0259('0x10')][_0x0259('0x1e')]>0x0&&String(_0x6eddfa['result'][0x0]['active'])===_0x0259('0x1f')){_0x337f91[_0x0259('0x20')]=_0x6eddfa[_0x0259('0x10')][0x0][_0x0259('0x12')];}else{_0x337f91['userId']=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];}logger['info']('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x22'),_0x337f91);_0x56a593(_0x337f91);})[_0x0259('0x15')](function(_0x166e38){logger[_0x0259('0x16')]('['+[_0xe599a9[_0x0259('0x13')]()]+']',_0x166e38[_0x0259('0x17')]);_0x245d65(_0x166e38[_0x0259('0x17')]);});}else{logger[_0x0259('0x1c')]('['+[_0xe599a9[_0x0259('0x13')]()]+']\x20using\x20admin\x20profile');_0x337f91[_0x0259('0x20')]=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];_0x56a593(_0x337f91);}});};}function createEndUser(_0x195abb,_0x4a92c4,_0x154628,_0x3ef2d9,_0x58418d){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+_0x0259('0x23'),_0x154628);return new Promise(function(_0x3fb5bc,_0x1bd6c7){var _0x5ac506={'method':'POST','uri':_0x3ef2d9+_0x0259('0x24')+_0x58418d,'body':{'user_name':_0x154628['endUserNumber'],'roles':_0x0259('0x25'),'first_name':_0x154628[_0x0259('0x26')],'active':'true','date_format':_0x0259('0x27'),'phone':_0x154628[_0x0259('0x26')]},'auth':_0x4a92c4,'json':!![]};return rp(_0x5ac506)['then'](function(_0x21e610){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+'],\x20EndUser\x20schema',_0x21e610[_0x0259('0x10')]);_0x154628['endUserId']=_0x21e610[_0x0259('0x10')]['sys_id'];_0x3fb5bc(_0x154628);})[_0x0259('0x15')](function(_0x38148c){logger[_0x0259('0x16')]('['+[_0x195abb[_0x0259('0x13')]()]+']',_0x38148c[_0x0259('0x17')]);_0x1bd6c7(_0x38148c[_0x0259('0x17')]);});});}function getEndUser(_0x4de17b,_0x357185,_0x1b5302,_0xd58a7b,_0x456596){return function(_0x379420){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x28'),_0x379420);return new Promise(function(_0x4bdd5a,_0x50626c){var _0x2dd28d={'method':_0x0259('0xd'),'uri':_0x1b5302+_0x0259('0x29')+_0x379420[_0x0259('0x26')]+'&'+_0xd58a7b+'&'+_0x456596,'auth':_0x357185,'json':!![]};return rp(_0x2dd28d)[_0x0259('0xf')](function(_0x16351d){if(_0x16351d[_0x0259('0x10')]['length']>0x0){_0x379420[_0x0259('0x2a')]=_0x16351d[_0x0259('0x10')][0x0][_0x0259('0x12')];logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x2b'),_0x379420);_0x4bdd5a(_0x379420);}else{return createEndUser(_0x4de17b,_0x357185,_0x379420,_0x1b5302,_0xd58a7b)['then'](function(_0x957b20){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+'],\x20createEndUser\x20crm',_0x957b20);_0x4bdd5a(_0x957b20);});}})[_0x0259('0x15')](function(_0x2c7058){logger[_0x0259('0x16')]('['+[_0x4de17b[_0x0259('0x13')]()]+']',_0x2c7058[_0x0259('0x17')]);_0x50626c(_0x2c7058['message']);});});};}function getCustomFields(_0x22f952,_0x58a09e){var _0x15222c={};if(_0x22f952[_0x0259('0x1e')]>0x0){_[_0x0259('0x2c')](_0x22f952,function(_0x586742){if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742[_0x0259('0x31')]&&!_0x586742['customField']){_0x15222c[_0x586742[_0x0259('0x31')][_0x0259('0x32')]()]=_0x586742['content'][_0x0259('0x33')]();}else if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742['idField']&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742['idField'][_0x0259('0x32')]()]=_0x586742[_0x0259('0x35')][_0x0259('0x33')]();}else if(_0x586742[_0x0259('0x30')]===_0x0259('0x36')&&_0x586742[_0x0259('0x37')]&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')][_0x0259('0x32')]()]=_0x58a09e[_0x586742[_0x0259('0x37')]][_0x0259('0x33')]();}else if(_0x586742['type']==='customVariable'&&_0x586742[_0x0259('0x39')]&&_0x586742[_0x0259('0x39')]['name']&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')]['toLowerCase']()]=_0x58a09e[_0x586742[_0x0259('0x39')][_0x0259('0x3a')][_0x0259('0x32')]()][_0x0259('0x33')]();}});}return _0x15222c;}function getTicket(_0x5805c7,_0xd8531c,_0x33500e,_0x5e8cb4,_0x383b95,_0x2455d7){return function(_0x27b40b){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x3b'),_0x27b40b);return new Promise(function(_0x37bed3,_0x16f4fa){var _0x5d2308=_0x5805c7[_0x0259('0x32')]()===_0x0259('0x3c')?_0x27b40b[_0x0259('0x20')]:_0x27b40b[_0x0259('0x2a')];var _0x22e958={'method':_0x0259('0x3d'),'uri':_0x33500e+_0x0259('0x3e')+'?'+_0x2455d7,'body':Object['assign']({},{'active':_0x0259('0x1f'),'caller_id':_0x5d2308,'assigned_to':_0x27b40b[_0x0259('0x20')],'short_description':intUtil[_0x0259('0x3f')](_0x5e8cb4[_0x0259('0x40')],_0x383b95,'\x20'),'description':intUtil[_0x0259('0x3f')](_0x5e8cb4['Descriptions'],_0x383b95,'\x0a')},getCustomFields(_0x5e8cb4[_0x0259('0x41')],_0x383b95)),'auth':_0xd8531c,'json':!![]};return rp(_0x22e958)[_0x0259('0xf')](function(_0x2ddc68){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x42'),_0x2ddc68[_0x0259('0x10')]);_0x27b40b['ticketId']=_0x2ddc68['result'][_0x0259('0x12')];_0x27b40b[_0x0259('0x43')]=_0x2ddc68[_0x0259('0x10')][_0x0259('0x44')];logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x45'),_0x27b40b);_0x37bed3(_0x27b40b);})[_0x0259('0x15')](function(_0x1c239c){logger['error']('['+[_0x5805c7[_0x0259('0x13')]()]+']',_0x1c239c[_0x0259('0x17')]);_0x16f4fa(_0x1c239c['message']);});});};}function createRemoteTag(_0x22b235,_0x51957e,_0x24f7b2,_0x4463c9){return new Promise(function(_0x142659,_0x29b758){var _0x795d9b={'method':_0x0259('0x3d'),'uri':_0x24f7b2+_0x0259('0x46')+'?'+_0x4463c9,'body':{'short_description':_0x22b235,'global':!![],'active':!![],'name':_0x22b235},'auth':_0x51957e,'json':!![]};return rp(_0x795d9b)[_0x0259('0xf')](function(_0x35719b){var _0x998e1f=_0x35719b[_0x0259('0x10')][_0x0259('0x12')];_0x142659(_0x998e1f);});});}function getRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47,_0x3961f2){return new Promise(function(_0x429f27,_0x3b13a6){var _0x4848ac={'method':_0x0259('0xd'),'uri':_0x174cc0+_0x0259('0x46')+_0x0259('0x47')+_0x687e5c+'&'+_0xc21a47,'auth':_0x1e3d77,'json':!![]};return rp(_0x4848ac)['then'](function(_0x5e074e){if(_0x5e074e[_0x0259('0x10')]['length']>0x0){var _0x4218ba=_0x5e074e[_0x0259('0x10')][0x0][_0x0259('0x12')];_0x429f27(_0x4218ba);}else{return createRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47)[_0x0259('0xf')](function(_0x3debbb){_0x429f27(_0x3debbb);});}});});}function assignTagToIncident(_0x556cc5,_0x2d18a9,_0x4eb5c6,_0x17613f,_0x5aaf96){return new Promise(function(_0x5ced01,_0xc710c2){var _0x190fe3={'method':_0x0259('0x3d'),'uri':_0x4eb5c6+_0x0259('0x48')+'?'+_0x5aaf96,'body':{'label':_0x556cc5,'table':'incident','id_type':_0x0259('0x49'),'table_key':_0x17613f['ticketId'],'title':_0x0259('0x4a')+_0x17613f[_0x0259('0x43')],'id_display':_0x17613f[_0x0259('0x43')]},'auth':_0x2d18a9,'json':!![]};return rp(_0x190fe3)['then'](function(_0x365cb6){_0x5ced01();})[_0x0259('0x15')](function(){_0x5ced01();});});}function manageTags(_0x217dbf,_0x214860,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5,_0x4c1129){return new Promise(function(_0x1e5113,_0x5efeab){var _0x59523a=[];_0x214860[_0x0259('0x2c')](function(_0xce6d1b){_0x59523a[_0x0259('0x4b')](getRemoteTag(_0xce6d1b,_0x37b215,_0x5d9b77,_0x21ecf5,_0x4c1129));});return Promise['all'](_0x59523a)[_0x0259('0xf')](function(_0x221664){if(_0x221664[_0x0259('0x1e')]){logger['info']('['+[_0x217dbf[_0x0259('0x13')]()]+_0x0259('0x4c'),_0x221664);var _0x181e33=[];_0x221664[_0x0259('0x2c')](function(_0xeda209){_0x181e33[_0x0259('0x4b')](assignTagToIncident(_0xeda209,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5));});return Promise[_0x0259('0x4d')](_0x181e33)[_0x0259('0xf')](function(){_0x1e5113();})['catch'](function(){_0x1e5113();});}else{_0x1e5113();}});});}function getTags(_0x3d9d77,_0x491e2a,_0x30fabf,_0x2762ec,_0xb82709,_0x2d4785){return function(_0x309117){return new Promise(function(_0x832de8,_0x324316){var _0x94ceb9=[];var _0x51e812=_0x2762ec[_0x0259('0x4e')];if(_0x51e812&&_0x51e812[_0x0259('0x1e')]>0x0){_0x94ceb9=_['map'](_0x51e812,_0x0259('0x3a'));}if(_0x94ceb9[_0x0259('0x1e')]>0x0){return manageTags(_0x3d9d77,_0x94ceb9,_0x491e2a,_0x30fabf,_0x309117,_0xb82709,_0x2d4785)['then'](function(){_0x832de8(_0x309117);});}else{_0x832de8(_0x309117);}});};}function emit(_0x5d74ec,_0x3e923c,_0x3e6fdb){var _0x1be20b=_0x0259('0x4f')+_0x0259('0x50')+_0x0259('0x51')+'%255EORDERBYDESCnumber';var _0x5c2c4d={'uri':_0x5d74ec+_0x0259('0x52')+_0x3e6fdb+_0x1be20b};io['to'](util[_0x0259('0x53')](_0x0259('0x54'),_0x3e923c))[_0x0259('0x55')]('trigger:browser:url',_0x5c2c4d);}exports['cs']=function(_0x12ed15,_0x5a1316,_0x3689ab,_0x47eca1,_0x126dda,_0x1c3c59,_0x1547a0,_0x107a25){var _0xfe1d1d={};var _0x2fe8ae={'user':_0x1c3c59[_0x0259('0x56')],'pass':_0x1c3c59[_0x0259('0x57')]};var _0x129d7b=_0x0259('0x58');var _0x2fdef6='sysparm_display_value=true';_0x1c3c59[_0x0259('0x59')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x59')]);_0x1c3c59[_0x0259('0x5b')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x5b')]);var _0x586070=util[_0x0259('0x53')]('%s/api/now/table/',_0x1c3c59['remoteUri']);_0xfe1d1d['userEmail']=!_[_0x0259('0x5c')](_0x47eca1)?_0x47eca1['email']:null;_0xfe1d1d[_0x0259('0x21')]=_0x1c3c59[_0x0259('0x5d')];_0xfe1d1d[_0x0259('0x26')]=_0x107a25[_0x0259('0x32')]()===_0x0259('0x3c')?_0x5a1316[_0x0259('0x5e')]:_0x5a1316['calleridnum'];_0xfe1d1d[_0x0259('0x5f')]=_0x107a25===_0x0259('0x60')||_0x107a25===_0x0259('0x61')?'queue':_0x0259('0x3c');var _0x36302c=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c3c59['serverUrl'],_0x5a1316[_0x0259('0x62')],md5(_0x5a1316[_0x0259('0x62')]));if(_0x126dda&&_0x126dda[_0x0259('0x63')]){logger['info'](_0x0259('0x64'),'Recording\x20is\x20enabled!');_0x5a1316['recordingURL']=_0x36302c;}else if(_0x1547a0&&_0x1547a0[_0x0259('0x65')]&&_0x1547a0[_0x0259('0x65')]!==_0x0259('0x66')){logger['info']('[OUTBOUND]',_0x0259('0x67'));_0x5a1316['recordingURL']=_0x36302c;}else{_0x5a1316['recordingURL']='';}return getAdminUser(_0x107a25,_0x2fe8ae,_0xfe1d1d,_0x586070,_0x2fdef6,_0x129d7b)['then'](getUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))['then'](getEndUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))[_0x0259('0xf')](getTicket(_0x107a25,_0x2fe8ae,_0x586070,_0x3689ab,_0x5a1316,_0x2fdef6))['then'](function(_0x1c8633){logger[_0x0259('0x1c')](util[_0x0259('0x53')](_0x0259('0x68'),_0x1c8633[_0x0259('0x69')]));logger[_0x0259('0x1c')](util['format']('call\x20direction:\x20%s',_0x107a25));if(_0x107a25!==_0x0259('0x61')){logger[_0x0259('0x1c')]('['+[_0x107a25['toUpperCase']()]+']',_0x0259('0x6a'));emit(_0x1c3c59[_0x0259('0x59')],_0x47eca1['name'],_0x1c8633[_0x0259('0x69')]);}})[_0x0259('0x15')](function(_0x1d2350){logger[_0x0259('0x16')]('['+[_0x107a25[_0x0259('0x13')]()]+_0x0259('0x6b'),util['inspect'](_0x1d2350,{'showHidden':!![],'depth':null}));});};
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