// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x449a=[']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all','forEach','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','includes','picklist','type','nameField','content','customField','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields'];(function(_0x5a77f9,_0x17d349){var _0x241b66=function(_0x1b4a1c){while(--_0x1b4a1c){_0x5a77f9['push'](_0x5a77f9['shift']());}};_0x241b66(++_0x17d349);}(_0x449a,0xf7));var _0xa449=function(_0x24259d,_0x64a194){_0x24259d=_0x24259d-0x0;var _0x5a701=_0x449a[_0x24259d];return _0x5a701;};'use strict';var _=require(_0xa449('0x0'));var Promise=require(_0xa449('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0xa449('0x2'));var Redis=require('ioredis');var intUtil=require(_0xa449('0x3'));var config=require(_0xa449('0x4'));var logger=require(_0xa449('0x5'))('servicenow');config[_0xa449('0x6')]=_['defaults'](config[_0xa449('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xa449('0x7'))(new Redis(config['redis']));function getAdminUser(_0x48f62c,_0x43ccc4,_0x5135f7,_0x1a591e,_0x53c6e1,_0x5aad3f){return new Promise(function(_0x76e62,_0x25b0eb){var _0x6af1c8={'method':'GET','uri':_0x1a591e+_0xa449('0x8')+'&'+_0x53c6e1+'&'+_0x5aad3f,'auth':_0x43ccc4,'json':!![]};return rp(_0x6af1c8)[_0xa449('0x9')](function(_0x51726c){if(_0x51726c['result'][_0xa449('0xa')]>0x0){_0x5135f7[_0xa449('0xb')]=_0x51726c['result'][0x0][_0xa449('0xc')];}logger[_0xa449('0xd')]('['+[_0x48f62c[_0xa449('0xe')]()]+_0xa449('0xf'),_0x5135f7);_0x76e62(_0x5135f7);})[_0xa449('0x10')](function(_0x9dc951){logger[_0xa449('0x11')]('['+[_0x48f62c[_0xa449('0xe')]()]+']',_0x9dc951[_0xa449('0x12')]);_0x25b0eb(_0x9dc951[_0xa449('0x12')]);});});}function getUser(_0x55cc83,_0x12721f,_0x1f1d71,_0x19a380,_0x4d67c3){return function(_0x55462){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x55462);return new Promise(function(_0x6c12a1,_0x41b0b0){if(intUtil[_0xa449('0x13')](_0x55462[_0xa449('0x14')])){var _0x1971e1={'method':_0xa449('0x15'),'uri':_0x1f1d71+_0xa449('0x16')+_0x55462['userEmail']+'&'+_0x19a380+'&'+_0x4d67c3,'auth':_0x12721f,'json':!![]};logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x17'),_0x1971e1);return rp(_0x1971e1)[_0xa449('0x9')](function(_0x4926d6){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+_0xa449('0x18'),_0x4926d6);if(_0x4926d6[_0xa449('0x19')][_0xa449('0xa')]>0x0&&String(_0x4926d6[_0xa449('0x19')][0x0]['active'])===_0xa449('0x1a')){_0x55462['userId']=_0x4926d6['result'][0x0][_0xa449('0xc')];}else{_0x55462[_0xa449('0x1b')]=_0x55462['adminId'];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];}logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x1d'),_0x55462);_0x6c12a1(_0x55462);})[_0xa449('0x10')](function(_0x4e370d){logger[_0xa449('0x11')]('['+[_0x55cc83[_0xa449('0xe')]()]+']',_0x4e370d['message']);_0x41b0b0(_0x4e370d['message']);});}else{logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+']\x20using\x20admin\x20profile');_0x55462[_0xa449('0x1b')]=_0x55462[_0xa449('0xb')];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];_0x6c12a1(_0x55462);}});};}function createEndUser(_0x2750d0,_0x4ac236,_0x11229d,_0x50077a,_0x58ca06){logger[_0xa449('0xd')]('['+[_0x2750d0[_0xa449('0xe')]()]+_0xa449('0x1e'),_0x11229d);return new Promise(function(_0x3f146c,_0x1f88b7){var _0x1fe4d4={'method':_0xa449('0x1f'),'uri':_0x50077a+_0xa449('0x20')+_0x58ca06,'body':{'user_name':_0x11229d[_0xa449('0x21')],'roles':_0xa449('0x22'),'first_name':_0x11229d[_0xa449('0x21')],'active':_0xa449('0x1a'),'date_format':'System','phone':_0x11229d[_0xa449('0x21')]},'auth':_0x4ac236,'json':!![]};return rp(_0x1fe4d4)[_0xa449('0x9')](function(_0x5334a3){logger[_0xa449('0xd')]('['+[_0x2750d0['toUpperCase']()]+_0xa449('0x23'),_0x5334a3[_0xa449('0x19')]);_0x11229d[_0xa449('0x24')]=_0x5334a3['result'][_0xa449('0xc')];_0x3f146c(_0x11229d);})[_0xa449('0x10')](function(_0x220901){logger['error']('['+[_0x2750d0['toUpperCase']()]+']',_0x220901[_0xa449('0x12')]);_0x1f88b7(_0x220901[_0xa449('0x12')]);});});}function getEndUser(_0x609735,_0x2b1340,_0x5bf27e,_0x57dfa9,_0x593af4){return function(_0x58b17c){logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x25'),_0x58b17c);return new Promise(function(_0x2cebdc,_0x284ee3){var _0x4e5881={'method':'GET','uri':_0x5bf27e+'sys_user?sysparm_query=phone%3D'+_0x58b17c[_0xa449('0x21')]+'&'+_0x57dfa9+'&'+_0x593af4,'auth':_0x2b1340,'json':!![]};return rp(_0x4e5881)[_0xa449('0x9')](function(_0x535cfa){if(_0x535cfa[_0xa449('0x19')]['length']>0x0){_0x58b17c[_0xa449('0x24')]=_0x535cfa['result'][0x0]['sys_id'];logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x26'),_0x58b17c);_0x2cebdc(_0x58b17c);}else{return createEndUser(_0x609735,_0x2b1340,_0x58b17c,_0x5bf27e,_0x57dfa9)['then'](function(_0x1e27b7){logger['info']('['+[_0x609735['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x1e27b7);_0x2cebdc(_0x1e27b7);});}})[_0xa449('0x10')](function(_0x139668){logger[_0xa449('0x11')]('['+[_0x609735[_0xa449('0xe')]()]+']',_0x139668['message']);_0x284ee3(_0x139668[_0xa449('0x12')]);});});};}function getCustomFields(_0x55021d,_0x4e7e72){var _0x5bed0e={};if(_0x55021d[_0xa449('0xa')]>0x0){_['forEach'](_0x55021d,function(_0x1695a0){if(_[_0xa449('0x27')](['string',_0xa449('0x28')],_0x1695a0[_0xa449('0x29')])&&_0x1695a0[_0xa449('0x2a')]&&!_0x1695a0['customField']){_0x5bed0e[_0x1695a0[_0xa449('0x2a')]['toLowerCase']()]=_0x1695a0[_0xa449('0x2b')]['toString']();}else if(_[_0xa449('0x27')](['string','picklist'],_0x1695a0[_0xa449('0x29')])&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x1695a0['content'][_0xa449('0x2f')]();}else if(_0x1695a0['type']==='variable'&&_0x1695a0[_0xa449('0x30')]&&_0x1695a0[_0xa449('0x2d')]&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x4e7e72[_0x1695a0[_0xa449('0x30')]]['toString']();}else if(_0x1695a0[_0xa449('0x29')]===_0xa449('0x31')&&_0x1695a0[_0xa449('0x32')]&&_0x1695a0[_0xa449('0x32')]['name']&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0['idField']['toLowerCase']()]=_0x4e7e72[_0x1695a0[_0xa449('0x32')][_0xa449('0x33')][_0xa449('0x2e')]()]['toString']();}});}return _0x5bed0e;}function getTicket(_0x1dab5c,_0xa9493c,_0x3c57a1,_0x4a38e8,_0x4305f5,_0x3da29a){return function(_0x95250){logger[_0xa449('0xd')]('['+[_0x1dab5c[_0xa449('0xe')]()]+_0xa449('0x34'),_0x95250);return new Promise(function(_0x533bd2,_0x94b034){var _0x507a9d=_0x1dab5c[_0xa449('0x2e')]()===_0xa449('0x35')?_0x95250['userId']:_0x95250['endUserId'];var _0x13c458={'method':'POST','uri':_0x3c57a1+'incident'+'?'+_0x3da29a,'body':Object[_0xa449('0x36')]({},{'active':_0xa449('0x1a'),'caller_id':_0x507a9d,'assigned_to':_0x95250[_0xa449('0x1b')],'short_description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x38')],_0x4305f5,'\x20'),'description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x39')],_0x4305f5,'\x0a')},getCustomFields(_0x4a38e8[_0xa449('0x3a')],_0x4305f5)),'auth':_0xa9493c,'json':!![]};return rp(_0x13c458)[_0xa449('0x9')](function(_0x38ef93){logger['info']('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3b'),_0x38ef93[_0xa449('0x19')]);_0x95250[_0xa449('0x3c')]=_0x38ef93[_0xa449('0x19')][_0xa449('0xc')];_0x95250[_0xa449('0x3d')]=_0x38ef93['result'][_0xa449('0x3e')];logger[_0xa449('0xd')]('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3f'),_0x95250);_0x533bd2(_0x95250);})['catch'](function(_0x16edc2){logger[_0xa449('0x11')]('['+[_0x1dab5c[_0xa449('0xe')]()]+']',_0x16edc2[_0xa449('0x12')]);_0x94b034(_0x16edc2['message']);});});};}function createRemoteTag(_0x23ae7d,_0x2ce090,_0x4334c8,_0x330aed){return new Promise(function(_0x45d244,_0x1d323f){var _0x2ac4ea={'method':_0xa449('0x1f'),'uri':_0x4334c8+_0xa449('0x40')+'?'+_0x330aed,'body':{'short_description':_0x23ae7d,'global':!![],'active':!![],'name':_0x23ae7d},'auth':_0x2ce090,'json':!![]};return rp(_0x2ac4ea)[_0xa449('0x9')](function(_0x44287f){var _0x34dc0b=_0x44287f['result'][_0xa449('0xc')];_0x45d244(_0x34dc0b);});});}function getRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28,_0x3bdce8){return new Promise(function(_0x6ae3,_0x5c8fdd){var _0x389110={'method':'GET','uri':_0x30200f+_0xa449('0x40')+_0xa449('0x41')+_0x492454+'&'+_0x17aa28,'auth':_0x2803a1,'json':!![]};return rp(_0x389110)[_0xa449('0x9')](function(_0x850ec5){if(_0x850ec5[_0xa449('0x19')][_0xa449('0xa')]>0x0){var _0x41a2e4=_0x850ec5[_0xa449('0x19')][0x0][_0xa449('0xc')];_0x6ae3(_0x41a2e4);}else{return createRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28)[_0xa449('0x9')](function(_0x2db064){_0x6ae3(_0x2db064);});}});});}function assignTagToIncident(_0x289dcb,_0x2610a7,_0x535b87,_0x1b806e,_0x35d8d7){return new Promise(function(_0x42e976,_0x5983ae){var _0x1f9a03={'method':_0xa449('0x1f'),'uri':_0x535b87+_0xa449('0x42')+'?'+_0x35d8d7,'body':{'label':_0x289dcb,'table':'incident','id_type':_0xa449('0x43'),'table_key':_0x1b806e[_0xa449('0x3c')],'title':_0xa449('0x44')+_0x1b806e[_0xa449('0x3d')],'id_display':_0x1b806e[_0xa449('0x3d')]},'auth':_0x2610a7,'json':!![]};return rp(_0x1f9a03)[_0xa449('0x9')](function(_0x421404){_0x42e976();})['catch'](function(){_0x42e976();});});}function manageTags(_0x1dc8d1,_0x40b97f,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7,_0x1e6210){return new Promise(function(_0x53eae8,_0x3eff55){var _0x23e2b0=[];_0x40b97f['forEach'](function(_0x5a5332){_0x23e2b0[_0xa449('0x45')](getRemoteTag(_0x5a5332,_0x4a8557,_0x1bb797,_0x42dbc7,_0x1e6210));});return Promise[_0xa449('0x46')](_0x23e2b0)[_0xa449('0x9')](function(_0x5884d2){if(_0x5884d2[_0xa449('0xa')]){logger[_0xa449('0xd')]('['+[_0x1dc8d1[_0xa449('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5884d2);var _0x5efcea=[];_0x5884d2[_0xa449('0x47')](function(_0x1d4375){_0x5efcea['push'](assignTagToIncident(_0x1d4375,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7));});return Promise[_0xa449('0x46')](_0x5efcea)[_0xa449('0x9')](function(){_0x53eae8();})[_0xa449('0x10')](function(){_0x53eae8();});}else{_0x53eae8();}});});}function getTags(_0x419d03,_0x5ca4a9,_0x855e59,_0x147f74,_0x92a6fb,_0x562aa5){return function(_0x3e6ba){return new Promise(function(_0x270ed9,_0x1c84a8){var _0x35f4e7=[];var _0x50705d=_0x147f74['Tags'];if(_0x50705d&&_0x50705d['length']>0x0){_0x35f4e7=_['map'](_0x50705d,'name');}if(_0x35f4e7[_0xa449('0xa')]>0x0){return manageTags(_0x419d03,_0x35f4e7,_0x5ca4a9,_0x855e59,_0x3e6ba,_0x92a6fb,_0x562aa5)['then'](function(){_0x270ed9(_0x3e6ba);});}else{_0x270ed9(_0x3e6ba);}});};}function emit(_0x3fc844,_0x22b725,_0x1e32f0){var _0x53ad9b=_0xa449('0x48')+_0xa449('0x49')+_0xa449('0x4a')+_0xa449('0x4b');var _0x34ff65={'uri':_0x3fc844+_0xa449('0x4c')+_0x1e32f0+_0x53ad9b};io['to'](util[_0xa449('0x4d')]('user:%s',_0x22b725))[_0xa449('0x4e')]('trigger:browser:url',_0x34ff65);}exports['cs']=function(_0x56074a,_0x40f477,_0x5bcbb8,_0xe8baf6,_0x3a10fc,_0x45ff8b,_0x30b622,_0x2fb395){var _0x253538={};var _0x177360={'user':_0x45ff8b[_0xa449('0x4f')],'pass':_0x45ff8b['password']};var _0x46ee5d=_0xa449('0x50');var _0x21dbac=_0xa449('0x51');_0x45ff8b[_0xa449('0x52')]=intUtil[_0xa449('0x53')](_0x45ff8b[_0xa449('0x52')]);_0x45ff8b[_0xa449('0x54')]=intUtil[_0xa449('0x53')](_0x45ff8b['serverUrl']);var _0x5cf596=util[_0xa449('0x4d')](_0xa449('0x55'),_0x45ff8b['remoteUri']);_0x253538[_0xa449('0x14')]=!_[_0xa449('0x56')](_0xe8baf6)?_0xe8baf6[_0xa449('0x57')]:null;_0x253538[_0xa449('0x1c')]=_0x45ff8b['email'];_0x253538[_0xa449('0x21')]=_0x2fb395[_0xa449('0x2e')]()===_0xa449('0x35')?_0x40f477[_0xa449('0x58')]:_0x40f477[_0xa449('0x59')];_0x253538[_0xa449('0x5a')]=_0x2fb395===_0xa449('0x5b')||_0x2fb395===_0xa449('0x5c')?_0xa449('0x5b'):_0xa449('0x35');var _0x239a59=util[_0xa449('0x4d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ff8b['serverUrl'],_0x40f477[_0xa449('0x5d')],md5(_0x40f477[_0xa449('0x5d')]));if(_0x3a10fc&&_0x3a10fc[_0xa449('0x5e')]){logger['info'](_0xa449('0x5f'),_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else if(_0x30b622&&_0x30b622[_0xa449('0x62')]&&_0x30b622['recordingFormat']!=='none'){logger[_0xa449('0xd')]('[OUTBOUND]',_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else{_0x40f477[_0xa449('0x61')]='';}return getAdminUser(_0x2fb395,_0x177360,_0x253538,_0x5cf596,_0x21dbac,_0x46ee5d)[_0xa449('0x9')](getUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getEndUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getTicket(_0x2fb395,_0x177360,_0x5cf596,_0x5bcbb8,_0x40f477,_0x21dbac))[_0xa449('0x9')](function(_0x93099a){logger[_0xa449('0xd')](util['format'](_0xa449('0x63'),_0x93099a[_0xa449('0x3c')]));logger[_0xa449('0xd')](util[_0xa449('0x4d')]('call\x20direction:\x20%s',_0x2fb395));if(_0x2fb395!=='unmanaged'){logger[_0xa449('0xd')]('['+[_0x2fb395[_0xa449('0xe')]()]+']',_0xa449('0x64'));emit(_0x45ff8b[_0xa449('0x52')],_0xe8baf6[_0xa449('0x33')],_0x93099a['ticketId']);}})[_0xa449('0x10')](function(_0x32782e){logger[_0xa449('0x11')]('['+[_0x2fb395[_0xa449('0xe')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xa449('0x65')](_0x32782e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2590=['bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','sys_user?','user','endUserNumber','System','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','toString','customField','content','variable','variableName','idField','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','ticketId','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash'];(function(_0x1c510a,_0x1413a9){var _0x23cedd=function(_0x3f3e43){while(--_0x3f3e43){_0x1c510a['push'](_0x1c510a['shift']());}};_0x23cedd(++_0x1413a9);}(_0x2590,0x1af));var _0x0259=function(_0x34774f,_0x455055){_0x34774f=_0x34774f-0x0;var _0x2c084f=_0x2590[_0x34774f];return _0x2c084f;};'use strict';var _=require(_0x0259('0x0'));var Promise=require(_0x0259('0x1'));var rp=require(_0x0259('0x2'));var util=require(_0x0259('0x3'));var md5=require(_0x0259('0x4'));var Redis=require(_0x0259('0x5'));var intUtil=require(_0x0259('0x6'));var config=require(_0x0259('0x7'));var logger=require(_0x0259('0x8'))(_0x0259('0x9'));config[_0x0259('0xa')]=_['defaults'](config[_0x0259('0xa')],{'host':_0x0259('0xb'),'port':0x18eb});var io=require(_0x0259('0xc'))(new Redis(config[_0x0259('0xa')]));function getAdminUser(_0x53b6cd,_0x2999ca,_0x1b9528,_0xdcbde1,_0x19f4b9,_0xb4e877){return new Promise(function(_0xe867cc,_0x5606f3){var _0x433e8c={'method':_0x0259('0xd'),'uri':_0xdcbde1+_0x0259('0xe')+'&'+_0x19f4b9+'&'+_0xb4e877,'auth':_0x2999ca,'json':!![]};return rp(_0x433e8c)[_0x0259('0xf')](function(_0x2f9a02){if(_0x2f9a02[_0x0259('0x10')]['length']>0x0){_0x1b9528[_0x0259('0x11')]=_0x2f9a02['result'][0x0][_0x0259('0x12')];}logger['info']('['+[_0x53b6cd[_0x0259('0x13')]()]+_0x0259('0x14'),_0x1b9528);_0xe867cc(_0x1b9528);})[_0x0259('0x15')](function(_0x50b4d9){logger[_0x0259('0x16')]('['+[_0x53b6cd[_0x0259('0x13')]()]+']',_0x50b4d9[_0x0259('0x17')]);_0x5606f3(_0x50b4d9[_0x0259('0x17')]);});});}function getUser(_0xe599a9,_0xd54bf6,_0x818068,_0x2ee959,_0x430ce2){return function(_0x337f91){logger['info']('['+[_0xe599a9[_0x0259('0x13')]()]+_0x0259('0x18'),_0x337f91);return new Promise(function(_0x56a593,_0x245d65){if(intUtil[_0x0259('0x19')](_0x337f91[_0x0259('0x1a')])){var _0x1740e1={'method':_0x0259('0xd'),'uri':_0x818068+_0x0259('0x1b')+_0x337f91[_0x0259('0x1a')]+'&'+_0x2ee959+'&'+_0x430ce2,'auth':_0xd54bf6,'json':!![]};logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x1d'),_0x1740e1);return rp(_0x1740e1)[_0x0259('0xf')](function(_0x6eddfa){logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+'],\x20getUser\x20entity',_0x6eddfa);if(_0x6eddfa[_0x0259('0x10')][_0x0259('0x1e')]>0x0&&String(_0x6eddfa['result'][0x0]['active'])===_0x0259('0x1f')){_0x337f91[_0x0259('0x20')]=_0x6eddfa[_0x0259('0x10')][0x0][_0x0259('0x12')];}else{_0x337f91['userId']=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];}logger['info']('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x22'),_0x337f91);_0x56a593(_0x337f91);})[_0x0259('0x15')](function(_0x166e38){logger[_0x0259('0x16')]('['+[_0xe599a9[_0x0259('0x13')]()]+']',_0x166e38[_0x0259('0x17')]);_0x245d65(_0x166e38[_0x0259('0x17')]);});}else{logger[_0x0259('0x1c')]('['+[_0xe599a9[_0x0259('0x13')]()]+']\x20using\x20admin\x20profile');_0x337f91[_0x0259('0x20')]=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];_0x56a593(_0x337f91);}});};}function createEndUser(_0x195abb,_0x4a92c4,_0x154628,_0x3ef2d9,_0x58418d){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+_0x0259('0x23'),_0x154628);return new Promise(function(_0x3fb5bc,_0x1bd6c7){var _0x5ac506={'method':'POST','uri':_0x3ef2d9+_0x0259('0x24')+_0x58418d,'body':{'user_name':_0x154628['endUserNumber'],'roles':_0x0259('0x25'),'first_name':_0x154628[_0x0259('0x26')],'active':'true','date_format':_0x0259('0x27'),'phone':_0x154628[_0x0259('0x26')]},'auth':_0x4a92c4,'json':!![]};return rp(_0x5ac506)['then'](function(_0x21e610){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+'],\x20EndUser\x20schema',_0x21e610[_0x0259('0x10')]);_0x154628['endUserId']=_0x21e610[_0x0259('0x10')]['sys_id'];_0x3fb5bc(_0x154628);})[_0x0259('0x15')](function(_0x38148c){logger[_0x0259('0x16')]('['+[_0x195abb[_0x0259('0x13')]()]+']',_0x38148c[_0x0259('0x17')]);_0x1bd6c7(_0x38148c[_0x0259('0x17')]);});});}function getEndUser(_0x4de17b,_0x357185,_0x1b5302,_0xd58a7b,_0x456596){return function(_0x379420){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x28'),_0x379420);return new Promise(function(_0x4bdd5a,_0x50626c){var _0x2dd28d={'method':_0x0259('0xd'),'uri':_0x1b5302+_0x0259('0x29')+_0x379420[_0x0259('0x26')]+'&'+_0xd58a7b+'&'+_0x456596,'auth':_0x357185,'json':!![]};return rp(_0x2dd28d)[_0x0259('0xf')](function(_0x16351d){if(_0x16351d[_0x0259('0x10')]['length']>0x0){_0x379420[_0x0259('0x2a')]=_0x16351d[_0x0259('0x10')][0x0][_0x0259('0x12')];logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x2b'),_0x379420);_0x4bdd5a(_0x379420);}else{return createEndUser(_0x4de17b,_0x357185,_0x379420,_0x1b5302,_0xd58a7b)['then'](function(_0x957b20){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+'],\x20createEndUser\x20crm',_0x957b20);_0x4bdd5a(_0x957b20);});}})[_0x0259('0x15')](function(_0x2c7058){logger[_0x0259('0x16')]('['+[_0x4de17b[_0x0259('0x13')]()]+']',_0x2c7058[_0x0259('0x17')]);_0x50626c(_0x2c7058['message']);});});};}function getCustomFields(_0x22f952,_0x58a09e){var _0x15222c={};if(_0x22f952[_0x0259('0x1e')]>0x0){_[_0x0259('0x2c')](_0x22f952,function(_0x586742){if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742[_0x0259('0x31')]&&!_0x586742['customField']){_0x15222c[_0x586742[_0x0259('0x31')][_0x0259('0x32')]()]=_0x586742['content'][_0x0259('0x33')]();}else if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742['idField']&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742['idField'][_0x0259('0x32')]()]=_0x586742[_0x0259('0x35')][_0x0259('0x33')]();}else if(_0x586742[_0x0259('0x30')]===_0x0259('0x36')&&_0x586742[_0x0259('0x37')]&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')][_0x0259('0x32')]()]=_0x58a09e[_0x586742[_0x0259('0x37')]][_0x0259('0x33')]();}else if(_0x586742['type']==='customVariable'&&_0x586742[_0x0259('0x39')]&&_0x586742[_0x0259('0x39')]['name']&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')]['toLowerCase']()]=_0x58a09e[_0x586742[_0x0259('0x39')][_0x0259('0x3a')][_0x0259('0x32')]()][_0x0259('0x33')]();}});}return _0x15222c;}function getTicket(_0x5805c7,_0xd8531c,_0x33500e,_0x5e8cb4,_0x383b95,_0x2455d7){return function(_0x27b40b){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x3b'),_0x27b40b);return new Promise(function(_0x37bed3,_0x16f4fa){var _0x5d2308=_0x5805c7[_0x0259('0x32')]()===_0x0259('0x3c')?_0x27b40b[_0x0259('0x20')]:_0x27b40b[_0x0259('0x2a')];var _0x22e958={'method':_0x0259('0x3d'),'uri':_0x33500e+_0x0259('0x3e')+'?'+_0x2455d7,'body':Object['assign']({},{'active':_0x0259('0x1f'),'caller_id':_0x5d2308,'assigned_to':_0x27b40b[_0x0259('0x20')],'short_description':intUtil[_0x0259('0x3f')](_0x5e8cb4[_0x0259('0x40')],_0x383b95,'\x20'),'description':intUtil[_0x0259('0x3f')](_0x5e8cb4['Descriptions'],_0x383b95,'\x0a')},getCustomFields(_0x5e8cb4[_0x0259('0x41')],_0x383b95)),'auth':_0xd8531c,'json':!![]};return rp(_0x22e958)[_0x0259('0xf')](function(_0x2ddc68){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x42'),_0x2ddc68[_0x0259('0x10')]);_0x27b40b['ticketId']=_0x2ddc68['result'][_0x0259('0x12')];_0x27b40b[_0x0259('0x43')]=_0x2ddc68[_0x0259('0x10')][_0x0259('0x44')];logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x45'),_0x27b40b);_0x37bed3(_0x27b40b);})[_0x0259('0x15')](function(_0x1c239c){logger['error']('['+[_0x5805c7[_0x0259('0x13')]()]+']',_0x1c239c[_0x0259('0x17')]);_0x16f4fa(_0x1c239c['message']);});});};}function createRemoteTag(_0x22b235,_0x51957e,_0x24f7b2,_0x4463c9){return new Promise(function(_0x142659,_0x29b758){var _0x795d9b={'method':_0x0259('0x3d'),'uri':_0x24f7b2+_0x0259('0x46')+'?'+_0x4463c9,'body':{'short_description':_0x22b235,'global':!![],'active':!![],'name':_0x22b235},'auth':_0x51957e,'json':!![]};return rp(_0x795d9b)[_0x0259('0xf')](function(_0x35719b){var _0x998e1f=_0x35719b[_0x0259('0x10')][_0x0259('0x12')];_0x142659(_0x998e1f);});});}function getRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47,_0x3961f2){return new Promise(function(_0x429f27,_0x3b13a6){var _0x4848ac={'method':_0x0259('0xd'),'uri':_0x174cc0+_0x0259('0x46')+_0x0259('0x47')+_0x687e5c+'&'+_0xc21a47,'auth':_0x1e3d77,'json':!![]};return rp(_0x4848ac)['then'](function(_0x5e074e){if(_0x5e074e[_0x0259('0x10')]['length']>0x0){var _0x4218ba=_0x5e074e[_0x0259('0x10')][0x0][_0x0259('0x12')];_0x429f27(_0x4218ba);}else{return createRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47)[_0x0259('0xf')](function(_0x3debbb){_0x429f27(_0x3debbb);});}});});}function assignTagToIncident(_0x556cc5,_0x2d18a9,_0x4eb5c6,_0x17613f,_0x5aaf96){return new Promise(function(_0x5ced01,_0xc710c2){var _0x190fe3={'method':_0x0259('0x3d'),'uri':_0x4eb5c6+_0x0259('0x48')+'?'+_0x5aaf96,'body':{'label':_0x556cc5,'table':'incident','id_type':_0x0259('0x49'),'table_key':_0x17613f['ticketId'],'title':_0x0259('0x4a')+_0x17613f[_0x0259('0x43')],'id_display':_0x17613f[_0x0259('0x43')]},'auth':_0x2d18a9,'json':!![]};return rp(_0x190fe3)['then'](function(_0x365cb6){_0x5ced01();})[_0x0259('0x15')](function(){_0x5ced01();});});}function manageTags(_0x217dbf,_0x214860,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5,_0x4c1129){return new Promise(function(_0x1e5113,_0x5efeab){var _0x59523a=[];_0x214860[_0x0259('0x2c')](function(_0xce6d1b){_0x59523a[_0x0259('0x4b')](getRemoteTag(_0xce6d1b,_0x37b215,_0x5d9b77,_0x21ecf5,_0x4c1129));});return Promise['all'](_0x59523a)[_0x0259('0xf')](function(_0x221664){if(_0x221664[_0x0259('0x1e')]){logger['info']('['+[_0x217dbf[_0x0259('0x13')]()]+_0x0259('0x4c'),_0x221664);var _0x181e33=[];_0x221664[_0x0259('0x2c')](function(_0xeda209){_0x181e33[_0x0259('0x4b')](assignTagToIncident(_0xeda209,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5));});return Promise[_0x0259('0x4d')](_0x181e33)[_0x0259('0xf')](function(){_0x1e5113();})['catch'](function(){_0x1e5113();});}else{_0x1e5113();}});});}function getTags(_0x3d9d77,_0x491e2a,_0x30fabf,_0x2762ec,_0xb82709,_0x2d4785){return function(_0x309117){return new Promise(function(_0x832de8,_0x324316){var _0x94ceb9=[];var _0x51e812=_0x2762ec[_0x0259('0x4e')];if(_0x51e812&&_0x51e812[_0x0259('0x1e')]>0x0){_0x94ceb9=_['map'](_0x51e812,_0x0259('0x3a'));}if(_0x94ceb9[_0x0259('0x1e')]>0x0){return manageTags(_0x3d9d77,_0x94ceb9,_0x491e2a,_0x30fabf,_0x309117,_0xb82709,_0x2d4785)['then'](function(){_0x832de8(_0x309117);});}else{_0x832de8(_0x309117);}});};}function emit(_0x5d74ec,_0x3e923c,_0x3e6fdb){var _0x1be20b=_0x0259('0x4f')+_0x0259('0x50')+_0x0259('0x51')+'%255EORDERBYDESCnumber';var _0x5c2c4d={'uri':_0x5d74ec+_0x0259('0x52')+_0x3e6fdb+_0x1be20b};io['to'](util[_0x0259('0x53')](_0x0259('0x54'),_0x3e923c))[_0x0259('0x55')]('trigger:browser:url',_0x5c2c4d);}exports['cs']=function(_0x12ed15,_0x5a1316,_0x3689ab,_0x47eca1,_0x126dda,_0x1c3c59,_0x1547a0,_0x107a25){var _0xfe1d1d={};var _0x2fe8ae={'user':_0x1c3c59[_0x0259('0x56')],'pass':_0x1c3c59[_0x0259('0x57')]};var _0x129d7b=_0x0259('0x58');var _0x2fdef6='sysparm_display_value=true';_0x1c3c59[_0x0259('0x59')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x59')]);_0x1c3c59[_0x0259('0x5b')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x5b')]);var _0x586070=util[_0x0259('0x53')]('%s/api/now/table/',_0x1c3c59['remoteUri']);_0xfe1d1d['userEmail']=!_[_0x0259('0x5c')](_0x47eca1)?_0x47eca1['email']:null;_0xfe1d1d[_0x0259('0x21')]=_0x1c3c59[_0x0259('0x5d')];_0xfe1d1d[_0x0259('0x26')]=_0x107a25[_0x0259('0x32')]()===_0x0259('0x3c')?_0x5a1316[_0x0259('0x5e')]:_0x5a1316['calleridnum'];_0xfe1d1d[_0x0259('0x5f')]=_0x107a25===_0x0259('0x60')||_0x107a25===_0x0259('0x61')?'queue':_0x0259('0x3c');var _0x36302c=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c3c59['serverUrl'],_0x5a1316[_0x0259('0x62')],md5(_0x5a1316[_0x0259('0x62')]));if(_0x126dda&&_0x126dda[_0x0259('0x63')]){logger['info'](_0x0259('0x64'),'Recording\x20is\x20enabled!');_0x5a1316['recordingURL']=_0x36302c;}else if(_0x1547a0&&_0x1547a0[_0x0259('0x65')]&&_0x1547a0[_0x0259('0x65')]!==_0x0259('0x66')){logger['info']('[OUTBOUND]',_0x0259('0x67'));_0x5a1316['recordingURL']=_0x36302c;}else{_0x5a1316['recordingURL']='';}return getAdminUser(_0x107a25,_0x2fe8ae,_0xfe1d1d,_0x586070,_0x2fdef6,_0x129d7b)['then'](getUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))['then'](getEndUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))[_0x0259('0xf')](getTicket(_0x107a25,_0x2fe8ae,_0x586070,_0x3689ab,_0x5a1316,_0x2fdef6))['then'](function(_0x1c8633){logger[_0x0259('0x1c')](util[_0x0259('0x53')](_0x0259('0x68'),_0x1c8633[_0x0259('0x69')]));logger[_0x0259('0x1c')](util['format']('call\x20direction:\x20%s',_0x107a25));if(_0x107a25!==_0x0259('0x61')){logger[_0x0259('0x1c')]('['+[_0x107a25['toUpperCase']()]+']',_0x0259('0x6a'));emit(_0x1c3c59[_0x0259('0x59')],_0x47eca1['name'],_0x1c8633[_0x0259('0x69')]);}})[_0x0259('0x15')](function(_0x1d2350){logger[_0x0259('0x16')]('['+[_0x107a25[_0x0259('0x13')]()]+_0x0259('0x6b'),util['inspect'](_0x1d2350,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff