Built motion from commit 85328c08.|2.5.50
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 8169905..058c869 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1261=['recordingURL','The\x20ticket\x20ID\x20is:\x20%s','format','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','result','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','GET','],\x20getUser\x20rp\x20obj','then','length','active','true','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','userId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','string','nameField','toLowerCase','content','toString','idField','variable','variableName','customVariable','Variable','customField','name',']\x20getTicket\x20input\x20crm','incident','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','Incident\x20-\x20',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','emit','username','password','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','userEmail','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none'];(function(_0x411069,_0x16ae05){var _0x68c645=function(_0x55d1c8){while(--_0x55d1c8){_0x411069['push'](_0x411069['shift']());}};_0x68c645(++_0x16ae05);}(_0x1261,0x144));var _0x1126=function(_0x15b380,_0x1a3c5f){_0x15b380=_0x15b380-0x0;var _0x232c5c=_0x1261[_0x15b380];return _0x232c5c;};'use strict';var _=require('lodash');var Promise=require(_0x1126('0x0'));var rp=require(_0x1126('0x1'));var util=require(_0x1126('0x2'));var md5=require(_0x1126('0x3'));var Redis=require(_0x1126('0x4'));var intUtil=require(_0x1126('0x5'));var config=require(_0x1126('0x6'));var logger=require(_0x1126('0x7'))(_0x1126('0x8'));config[_0x1126('0x9')]=_['defaults'](config['redis'],{'host':_0x1126('0xa'),'port':0x18eb});var io=require(_0x1126('0xb'))(new Redis(config['redis']));function getAdminUser(_0x17e5f0,_0x28772d,_0x245be9,_0x3abb0b,_0x2d9033,_0x59cfa1){return new Promise(function(_0x3f09ac,_0x18dbe6){var _0x167ef1={'method':'GET','uri':_0x3abb0b+_0x1126('0xc')+'&'+_0x2d9033+'&'+_0x59cfa1,'auth':_0x28772d,'json':!![]};return rp(_0x167ef1)['then'](function(_0x52ef15){if(_0x52ef15[_0x1126('0xd')]['length']>0x0){_0x245be9[_0x1126('0xe')]=_0x52ef15[_0x1126('0xd')][0x0][_0x1126('0xf')];}logger[_0x1126('0x10')]('['+[_0x17e5f0[_0x1126('0x11')]()]+_0x1126('0x12'),_0x245be9);_0x3f09ac(_0x245be9);})[_0x1126('0x13')](function(_0x2048ad){logger[_0x1126('0x14')]('['+[_0x17e5f0['toUpperCase']()]+']',_0x2048ad['message']);_0x18dbe6(_0x2048ad[_0x1126('0x15')]);});});}function getUser(_0x154e20,_0x279455,_0x4be0c6,_0x45149c,_0x4794a7){return function(_0x35fe9f){logger[_0x1126('0x10')]('['+[_0x154e20[_0x1126('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x35fe9f);return new Promise(function(_0x245cd7,_0x1695f6){if(intUtil['validateEmail'](_0x35fe9f['userEmail'])){var _0x22ae0b={'method':_0x1126('0x16'),'uri':_0x4be0c6+'sys_user?sysparm_query=email%3D'+_0x35fe9f['userEmail']+'&'+_0x45149c+'&'+_0x4794a7,'auth':_0x279455,'json':!![]};logger[_0x1126('0x10')]('['+[_0x154e20['toUpperCase']()]+_0x1126('0x17'),_0x22ae0b);return rp(_0x22ae0b)[_0x1126('0x18')](function(_0x2f70ac){logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+'],\x20getUser\x20entity',_0x2f70ac);if(_0x2f70ac['result'][_0x1126('0x19')]>0x0&&String(_0x2f70ac[_0x1126('0xd')][0x0][_0x1126('0x1a')])===_0x1126('0x1b')){_0x35fe9f['userId']=_0x2f70ac[_0x1126('0xd')][0x0][_0x1126('0xf')];}else{_0x35fe9f['userId']=_0x35fe9f[_0x1126('0xe')];_0x35fe9f['userEmail']=_0x35fe9f['adminEmail'];}logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+_0x1126('0x1c'),_0x35fe9f);_0x245cd7(_0x35fe9f);})[_0x1126('0x13')](function(_0x34bcf1){logger[_0x1126('0x14')]('['+[_0x154e20[_0x1126('0x11')]()]+']',_0x34bcf1[_0x1126('0x15')]);_0x1695f6(_0x34bcf1[_0x1126('0x15')]);});}else{logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+_0x1126('0x1d'));_0x35fe9f[_0x1126('0x1e')]=_0x35fe9f['adminId'];_0x35fe9f['userEmail']=_0x35fe9f[_0x1126('0x1f')];_0x245cd7(_0x35fe9f);}});};}function createEndUser(_0x39bf0e,_0x55e195,_0x2fb797,_0x23d2bc,_0x4a334a){logger[_0x1126('0x10')]('['+[_0x39bf0e['toUpperCase']()]+_0x1126('0x20'),_0x2fb797);return new Promise(function(_0x4bd50b,_0x771bb8){var _0x583ce6={'method':_0x1126('0x21'),'uri':_0x23d2bc+'sys_user?'+_0x4a334a,'body':{'user_name':_0x2fb797['endUserNumber'],'roles':'user','first_name':_0x2fb797[_0x1126('0x22')],'active':_0x1126('0x1b'),'date_format':_0x1126('0x23'),'phone':_0x2fb797['endUserNumber']},'auth':_0x55e195,'json':!![]};return rp(_0x583ce6)[_0x1126('0x18')](function(_0x226afb){logger['info']('['+[_0x39bf0e[_0x1126('0x11')]()]+_0x1126('0x24'),_0x226afb[_0x1126('0xd')]);_0x2fb797[_0x1126('0x25')]=_0x226afb['result']['sys_id'];_0x4bd50b(_0x2fb797);})[_0x1126('0x13')](function(_0x19e6e4){logger[_0x1126('0x14')]('['+[_0x39bf0e[_0x1126('0x11')]()]+']',_0x19e6e4['message']);_0x771bb8(_0x19e6e4[_0x1126('0x15')]);});});}function getEndUser(_0x6f4312,_0x313ebe,_0x22436c,_0x3b0f79,_0x5df232){return function(_0x2a0dfe){logger[_0x1126('0x10')]('['+[_0x6f4312[_0x1126('0x11')]()]+_0x1126('0x26'),_0x2a0dfe);return new Promise(function(_0x5c019d,_0x4ca51c){var _0x22827a={'method':_0x1126('0x16'),'uri':_0x22436c+'sys_user?sysparm_query=phone%3D'+_0x2a0dfe[_0x1126('0x22')]+'&'+_0x3b0f79+'&'+_0x5df232,'auth':_0x313ebe,'json':!![]};return rp(_0x22827a)[_0x1126('0x18')](function(_0x11b0f6){if(_0x11b0f6['result']['length']>0x0){_0x2a0dfe[_0x1126('0x25')]=_0x11b0f6[_0x1126('0xd')][0x0][_0x1126('0xf')];logger[_0x1126('0x10')]('['+[_0x6f4312['toUpperCase']()]+_0x1126('0x27'),_0x2a0dfe);_0x5c019d(_0x2a0dfe);}else{return createEndUser(_0x6f4312,_0x313ebe,_0x2a0dfe,_0x22436c,_0x3b0f79)['then'](function(_0x8abfe3){logger[_0x1126('0x10')]('['+[_0x6f4312[_0x1126('0x11')]()]+_0x1126('0x28'),_0x8abfe3);_0x5c019d(_0x8abfe3);});}})[_0x1126('0x13')](function(_0x5746f6){logger[_0x1126('0x14')]('['+[_0x6f4312[_0x1126('0x11')]()]+']',_0x5746f6[_0x1126('0x15')]);_0x4ca51c(_0x5746f6[_0x1126('0x15')]);});});};}function getCustomFields(_0x3469a2,_0x3442b8){var _0x3052f9={};if(_0x3469a2['length']>0x0){_[_0x1126('0x29')](_0x3469a2,function(_0x154c28){if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x2b')&&_0x154c28[_0x1126('0x2c')]&&!_0x154c28['customField']){_0x3052f9[_0x154c28['idField'][_0x1126('0x2d')]()]=_0x154c28[_0x1126('0x2e')][_0x1126('0x2f')]();}else if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x2b')&&_0x154c28[_0x1126('0x30')]&&_0x154c28['customField']){_0x3052f9[_0x154c28['idField']['toLowerCase']()]=_0x154c28[_0x1126('0x2e')]['toString']();}else if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x31')&&_0x154c28[_0x1126('0x32')]&&_0x154c28[_0x1126('0x30')]&&_0x154c28['customField']){_0x3052f9[_0x154c28['idField'][_0x1126('0x2d')]()]=_0x3442b8[_0x154c28[_0x1126('0x32')]][_0x1126('0x2f')]();}else if(_0x154c28['type']===_0x1126('0x33')&&_0x154c28['Variable']&&_0x154c28[_0x1126('0x34')]['name']&&_0x154c28[_0x1126('0x30')]&&_0x154c28[_0x1126('0x35')]){_0x3052f9[_0x154c28[_0x1126('0x30')]['toLowerCase']()]=_0x3442b8[_0x154c28[_0x1126('0x34')][_0x1126('0x36')][_0x1126('0x2d')]()]['toString']();}});}return _0x3052f9;}function getTicket(_0x58ff3a,_0x4dd7f5,_0x6e78cf,_0x520b62,_0x1e197e,_0x507568){return function(_0x2f45b9){logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x37'),_0x2f45b9);return new Promise(function(_0xede3d8,_0x56732f){var _0x198173=_0x58ff3a[_0x1126('0x2d')]()==='outbound'?_0x2f45b9[_0x1126('0x1e')]:_0x2f45b9[_0x1126('0x25')];var _0x575f79={'method':_0x1126('0x21'),'uri':_0x6e78cf+_0x1126('0x38')+'?'+_0x507568,'body':Object['assign']({},{'active':_0x1126('0x1b'),'caller_id':_0x198173,'assigned_to':_0x2f45b9[_0x1126('0x1e')],'short_description':intUtil[_0x1126('0x39')](_0x520b62['Subjects'],_0x1e197e,'\x20'),'description':intUtil[_0x1126('0x39')](_0x520b62[_0x1126('0x3a')],_0x1e197e,'\x0a')},getCustomFields(_0x520b62[_0x1126('0x3b')],_0x1e197e)),'auth':_0x4dd7f5,'json':!![]};return rp(_0x575f79)[_0x1126('0x18')](function(_0x224456){logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x3c'),_0x224456['result']);_0x2f45b9[_0x1126('0x3d')]=_0x224456['result'][_0x1126('0xf')];_0x2f45b9[_0x1126('0x3e')]=_0x224456['result']['number'];logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x3f'),_0x2f45b9);_0xede3d8(_0x2f45b9);})['catch'](function(_0x3cb44c){logger[_0x1126('0x14')]('['+[_0x58ff3a[_0x1126('0x11')]()]+']',_0x3cb44c[_0x1126('0x15')]);_0x56732f(_0x3cb44c['message']);});});};}function createRemoteTag(_0x30d1b3,_0x46551f,_0x5c36b9,_0x4bcc08){return new Promise(function(_0x4abb4d,_0x526b07){var _0x386c10={'method':_0x1126('0x21'),'uri':_0x5c36b9+'label'+'?'+_0x4bcc08,'body':{'short_description':_0x30d1b3,'global':!![],'active':!![],'name':_0x30d1b3},'auth':_0x46551f,'json':!![]};return rp(_0x386c10)[_0x1126('0x18')](function(_0x1c7a2b){var _0x38093e=_0x1c7a2b[_0x1126('0xd')][_0x1126('0xf')];_0x4abb4d(_0x38093e);});});}function getRemoteTag(_0x4e4d49,_0x41cbb6,_0x267592,_0x5d6414,_0x322016){return new Promise(function(_0x476aca,_0xcc9499){var _0x36b61={'method':_0x1126('0x16'),'uri':_0x267592+'label'+_0x1126('0x40')+_0x4e4d49+'&'+_0x5d6414,'auth':_0x41cbb6,'json':!![]};return rp(_0x36b61)['then'](function(_0x868b2c){if(_0x868b2c[_0x1126('0xd')][_0x1126('0x19')]>0x0){var _0x590bc2=_0x868b2c[_0x1126('0xd')][0x0][_0x1126('0xf')];_0x476aca(_0x590bc2);}else{return createRemoteTag(_0x4e4d49,_0x41cbb6,_0x267592,_0x5d6414)['then'](function(_0x30812d){_0x476aca(_0x30812d);});}});});}function assignTagToIncident(_0x25038f,_0x9bad53,_0x5a5340,_0x2fe6dc,_0x3377db){return new Promise(function(_0x22ab18,_0x308ee4){var _0x128c94={'method':_0x1126('0x21'),'uri':_0x5a5340+_0x1126('0x41')+'?'+_0x3377db,'body':{'label':_0x25038f,'table':_0x1126('0x38'),'id_type':'Incident','table_key':_0x2fe6dc[_0x1126('0x3d')],'title':_0x1126('0x42')+_0x2fe6dc[_0x1126('0x3e')],'id_display':_0x2fe6dc[_0x1126('0x3e')]},'auth':_0x9bad53,'json':!![]};return rp(_0x128c94)[_0x1126('0x18')](function(_0x4f5772){_0x22ab18();})[_0x1126('0x13')](function(){_0x22ab18();});});}function manageTags(_0x315386,_0x5e0ea1,_0x3767e4,_0x5246aa,_0x272274,_0x10ff91,_0x478806){return new Promise(function(_0x3062d6,_0x21d4ef){var _0x375b76=[];_0x5e0ea1['forEach'](function(_0x13394f){_0x375b76['push'](getRemoteTag(_0x13394f,_0x3767e4,_0x5246aa,_0x10ff91,_0x478806));});return Promise['all'](_0x375b76)[_0x1126('0x18')](function(_0x40185f){if(_0x40185f[_0x1126('0x19')]){logger[_0x1126('0x10')]('['+[_0x315386[_0x1126('0x11')]()]+_0x1126('0x43'),_0x40185f);var _0x1a0e26=[];_0x40185f['forEach'](function(_0x191307){_0x1a0e26[_0x1126('0x44')](assignTagToIncident(_0x191307,_0x3767e4,_0x5246aa,_0x272274,_0x10ff91));});return Promise[_0x1126('0x45')](_0x1a0e26)[_0x1126('0x18')](function(){_0x3062d6();})[_0x1126('0x13')](function(){_0x3062d6();});}else{_0x3062d6();}});});}function getTags(_0x3cd788,_0x5a0804,_0x5b17d6,_0x16a343,_0x3921c2,_0x4bf2b3){return function(_0x5ee130){return new Promise(function(_0x5e9260,_0x51a28d){var _0x964a2=[];var _0x37b1ab=_0x16a343[_0x1126('0x46')];if(_0x37b1ab&&_0x37b1ab['length']>0x0){_0x964a2=_[_0x1126('0x47')](_0x37b1ab,_0x1126('0x36'));}if(_0x964a2[_0x1126('0x19')]>0x0){return manageTags(_0x3cd788,_0x964a2,_0x5a0804,_0x5b17d6,_0x5ee130,_0x3921c2,_0x4bf2b3)[_0x1126('0x18')](function(){_0x5e9260(_0x5ee130);});}else{_0x5e9260(_0x5ee130);}});};}function emit(_0x22d403,_0x3f007b,_0x131056){var _0x49a0a3=_0x1126('0x48')+_0x1126('0x49')+_0x1126('0x4a')+_0x1126('0x4b');var _0x288b9b={'uri':_0x22d403+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x131056+_0x49a0a3};io['to'](util['format'](_0x1126('0x4c'),_0x3f007b))[_0x1126('0x4d')]('trigger:browser:url',_0x288b9b);}exports['cs']=function(_0x3bf25d,_0x1fb2f0,_0x366675,_0x6a41c0,_0x2828d4,_0x30d240,_0x41ce78,_0x247f12){var _0xd20fbe={};var _0x3d5e15={'user':_0x30d240[_0x1126('0x4e')],'pass':_0x30d240[_0x1126('0x4f')]};var _0x3dad39='sysparm_limit=1';var _0x111f49=_0x1126('0x50');_0x30d240[_0x1126('0x51')]=intUtil['stripTrailingSlash'](_0x30d240['remoteUri']);_0x30d240[_0x1126('0x52')]=intUtil[_0x1126('0x53')](_0x30d240[_0x1126('0x52')]);var _0x3bfeb8=util['format']('%s/api/now/table/',_0x30d240['remoteUri']);_0xd20fbe[_0x1126('0x54')]=!_[_0x1126('0x55')](_0x6a41c0)?_0x6a41c0[_0x1126('0x56')]:null;_0xd20fbe[_0x1126('0x1f')]=_0x30d240['email'];_0xd20fbe[_0x1126('0x22')]=_0x247f12['toLowerCase']()===_0x1126('0x57')?_0x1fb2f0[_0x1126('0x58')]:_0x1fb2f0[_0x1126('0x59')];_0xd20fbe[_0x1126('0x5a')]=_0x247f12===_0x1126('0x5b')||_0x247f12===_0x1126('0x5c')?_0x1126('0x5b'):'outbound';var _0xfd2d9=util['format'](_0x1126('0x5d'),_0x30d240[_0x1126('0x52')],_0x1fb2f0['uniqueid'],md5(_0x1fb2f0[_0x1126('0x5e')]));if(_0x2828d4&&_0x2828d4[_0x1126('0x5f')]){logger['info'](_0x1126('0x60'),_0x1126('0x61'));_0x1fb2f0['recordingURL']=_0xfd2d9;}else if(_0x41ce78&&_0x41ce78['recordingFormat']&&_0x41ce78[_0x1126('0x62')]!==_0x1126('0x63')){logger[_0x1126('0x10')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1fb2f0['recordingURL']=_0xfd2d9;}else{_0x1fb2f0[_0x1126('0x64')]='';}return getAdminUser(_0x247f12,_0x3d5e15,_0xd20fbe,_0x3bfeb8,_0x111f49,_0x3dad39)['then'](getUser(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x111f49,_0x3dad39))['then'](getEndUser(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x111f49,_0x3dad39))[_0x1126('0x18')](getTicket(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x366675,_0x1fb2f0,_0x111f49))['then'](function(_0x1f320e){logger[_0x1126('0x10')](util['format'](_0x1126('0x65'),_0x1f320e[_0x1126('0x3d')]));logger[_0x1126('0x10')](util[_0x1126('0x66')](_0x1126('0x67'),_0x247f12));if(_0x247f12!=='unmanaged'){logger[_0x1126('0x10')]('['+[_0x247f12[_0x1126('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x30d240[_0x1126('0x51')],_0x6a41c0[_0x1126('0x36')],_0x1f320e[_0x1126('0x3d')]);}})[_0x1126('0x13')](function(_0x2598a7){logger[_0x1126('0x14')]('['+[_0x247f12[_0x1126('0x11')]()]+_0x1126('0x68'),util[_0x1126('0x69')](_0x2598a7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2590=['bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','sys_user?','user','endUserNumber','System','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','toString','customField','content','variable','variableName','idField','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','ticketId','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash'];(function(_0x1c510a,_0x1413a9){var _0x23cedd=function(_0x3f3e43){while(--_0x3f3e43){_0x1c510a['push'](_0x1c510a['shift']());}};_0x23cedd(++_0x1413a9);}(_0x2590,0x1af));var _0x0259=function(_0x34774f,_0x455055){_0x34774f=_0x34774f-0x0;var _0x2c084f=_0x2590[_0x34774f];return _0x2c084f;};'use strict';var _=require(_0x0259('0x0'));var Promise=require(_0x0259('0x1'));var rp=require(_0x0259('0x2'));var util=require(_0x0259('0x3'));var md5=require(_0x0259('0x4'));var Redis=require(_0x0259('0x5'));var intUtil=require(_0x0259('0x6'));var config=require(_0x0259('0x7'));var logger=require(_0x0259('0x8'))(_0x0259('0x9'));config[_0x0259('0xa')]=_['defaults'](config[_0x0259('0xa')],{'host':_0x0259('0xb'),'port':0x18eb});var io=require(_0x0259('0xc'))(new Redis(config[_0x0259('0xa')]));function getAdminUser(_0x53b6cd,_0x2999ca,_0x1b9528,_0xdcbde1,_0x19f4b9,_0xb4e877){return new Promise(function(_0xe867cc,_0x5606f3){var _0x433e8c={'method':_0x0259('0xd'),'uri':_0xdcbde1+_0x0259('0xe')+'&'+_0x19f4b9+'&'+_0xb4e877,'auth':_0x2999ca,'json':!![]};return rp(_0x433e8c)[_0x0259('0xf')](function(_0x2f9a02){if(_0x2f9a02[_0x0259('0x10')]['length']>0x0){_0x1b9528[_0x0259('0x11')]=_0x2f9a02['result'][0x0][_0x0259('0x12')];}logger['info']('['+[_0x53b6cd[_0x0259('0x13')]()]+_0x0259('0x14'),_0x1b9528);_0xe867cc(_0x1b9528);})[_0x0259('0x15')](function(_0x50b4d9){logger[_0x0259('0x16')]('['+[_0x53b6cd[_0x0259('0x13')]()]+']',_0x50b4d9[_0x0259('0x17')]);_0x5606f3(_0x50b4d9[_0x0259('0x17')]);});});}function getUser(_0xe599a9,_0xd54bf6,_0x818068,_0x2ee959,_0x430ce2){return function(_0x337f91){logger['info']('['+[_0xe599a9[_0x0259('0x13')]()]+_0x0259('0x18'),_0x337f91);return new Promise(function(_0x56a593,_0x245d65){if(intUtil[_0x0259('0x19')](_0x337f91[_0x0259('0x1a')])){var _0x1740e1={'method':_0x0259('0xd'),'uri':_0x818068+_0x0259('0x1b')+_0x337f91[_0x0259('0x1a')]+'&'+_0x2ee959+'&'+_0x430ce2,'auth':_0xd54bf6,'json':!![]};logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x1d'),_0x1740e1);return rp(_0x1740e1)[_0x0259('0xf')](function(_0x6eddfa){logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+'],\x20getUser\x20entity',_0x6eddfa);if(_0x6eddfa[_0x0259('0x10')][_0x0259('0x1e')]>0x0&&String(_0x6eddfa['result'][0x0]['active'])===_0x0259('0x1f')){_0x337f91[_0x0259('0x20')]=_0x6eddfa[_0x0259('0x10')][0x0][_0x0259('0x12')];}else{_0x337f91['userId']=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];}logger['info']('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x22'),_0x337f91);_0x56a593(_0x337f91);})[_0x0259('0x15')](function(_0x166e38){logger[_0x0259('0x16')]('['+[_0xe599a9[_0x0259('0x13')]()]+']',_0x166e38[_0x0259('0x17')]);_0x245d65(_0x166e38[_0x0259('0x17')]);});}else{logger[_0x0259('0x1c')]('['+[_0xe599a9[_0x0259('0x13')]()]+']\x20using\x20admin\x20profile');_0x337f91[_0x0259('0x20')]=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];_0x56a593(_0x337f91);}});};}function createEndUser(_0x195abb,_0x4a92c4,_0x154628,_0x3ef2d9,_0x58418d){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+_0x0259('0x23'),_0x154628);return new Promise(function(_0x3fb5bc,_0x1bd6c7){var _0x5ac506={'method':'POST','uri':_0x3ef2d9+_0x0259('0x24')+_0x58418d,'body':{'user_name':_0x154628['endUserNumber'],'roles':_0x0259('0x25'),'first_name':_0x154628[_0x0259('0x26')],'active':'true','date_format':_0x0259('0x27'),'phone':_0x154628[_0x0259('0x26')]},'auth':_0x4a92c4,'json':!![]};return rp(_0x5ac506)['then'](function(_0x21e610){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+'],\x20EndUser\x20schema',_0x21e610[_0x0259('0x10')]);_0x154628['endUserId']=_0x21e610[_0x0259('0x10')]['sys_id'];_0x3fb5bc(_0x154628);})[_0x0259('0x15')](function(_0x38148c){logger[_0x0259('0x16')]('['+[_0x195abb[_0x0259('0x13')]()]+']',_0x38148c[_0x0259('0x17')]);_0x1bd6c7(_0x38148c[_0x0259('0x17')]);});});}function getEndUser(_0x4de17b,_0x357185,_0x1b5302,_0xd58a7b,_0x456596){return function(_0x379420){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x28'),_0x379420);return new Promise(function(_0x4bdd5a,_0x50626c){var _0x2dd28d={'method':_0x0259('0xd'),'uri':_0x1b5302+_0x0259('0x29')+_0x379420[_0x0259('0x26')]+'&'+_0xd58a7b+'&'+_0x456596,'auth':_0x357185,'json':!![]};return rp(_0x2dd28d)[_0x0259('0xf')](function(_0x16351d){if(_0x16351d[_0x0259('0x10')]['length']>0x0){_0x379420[_0x0259('0x2a')]=_0x16351d[_0x0259('0x10')][0x0][_0x0259('0x12')];logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x2b'),_0x379420);_0x4bdd5a(_0x379420);}else{return createEndUser(_0x4de17b,_0x357185,_0x379420,_0x1b5302,_0xd58a7b)['then'](function(_0x957b20){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+'],\x20createEndUser\x20crm',_0x957b20);_0x4bdd5a(_0x957b20);});}})[_0x0259('0x15')](function(_0x2c7058){logger[_0x0259('0x16')]('['+[_0x4de17b[_0x0259('0x13')]()]+']',_0x2c7058[_0x0259('0x17')]);_0x50626c(_0x2c7058['message']);});});};}function getCustomFields(_0x22f952,_0x58a09e){var _0x15222c={};if(_0x22f952[_0x0259('0x1e')]>0x0){_[_0x0259('0x2c')](_0x22f952,function(_0x586742){if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742[_0x0259('0x31')]&&!_0x586742['customField']){_0x15222c[_0x586742[_0x0259('0x31')][_0x0259('0x32')]()]=_0x586742['content'][_0x0259('0x33')]();}else if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742['idField']&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742['idField'][_0x0259('0x32')]()]=_0x586742[_0x0259('0x35')][_0x0259('0x33')]();}else if(_0x586742[_0x0259('0x30')]===_0x0259('0x36')&&_0x586742[_0x0259('0x37')]&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')][_0x0259('0x32')]()]=_0x58a09e[_0x586742[_0x0259('0x37')]][_0x0259('0x33')]();}else if(_0x586742['type']==='customVariable'&&_0x586742[_0x0259('0x39')]&&_0x586742[_0x0259('0x39')]['name']&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')]['toLowerCase']()]=_0x58a09e[_0x586742[_0x0259('0x39')][_0x0259('0x3a')][_0x0259('0x32')]()][_0x0259('0x33')]();}});}return _0x15222c;}function getTicket(_0x5805c7,_0xd8531c,_0x33500e,_0x5e8cb4,_0x383b95,_0x2455d7){return function(_0x27b40b){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x3b'),_0x27b40b);return new Promise(function(_0x37bed3,_0x16f4fa){var _0x5d2308=_0x5805c7[_0x0259('0x32')]()===_0x0259('0x3c')?_0x27b40b[_0x0259('0x20')]:_0x27b40b[_0x0259('0x2a')];var _0x22e958={'method':_0x0259('0x3d'),'uri':_0x33500e+_0x0259('0x3e')+'?'+_0x2455d7,'body':Object['assign']({},{'active':_0x0259('0x1f'),'caller_id':_0x5d2308,'assigned_to':_0x27b40b[_0x0259('0x20')],'short_description':intUtil[_0x0259('0x3f')](_0x5e8cb4[_0x0259('0x40')],_0x383b95,'\x20'),'description':intUtil[_0x0259('0x3f')](_0x5e8cb4['Descriptions'],_0x383b95,'\x0a')},getCustomFields(_0x5e8cb4[_0x0259('0x41')],_0x383b95)),'auth':_0xd8531c,'json':!![]};return rp(_0x22e958)[_0x0259('0xf')](function(_0x2ddc68){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x42'),_0x2ddc68[_0x0259('0x10')]);_0x27b40b['ticketId']=_0x2ddc68['result'][_0x0259('0x12')];_0x27b40b[_0x0259('0x43')]=_0x2ddc68[_0x0259('0x10')][_0x0259('0x44')];logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x45'),_0x27b40b);_0x37bed3(_0x27b40b);})[_0x0259('0x15')](function(_0x1c239c){logger['error']('['+[_0x5805c7[_0x0259('0x13')]()]+']',_0x1c239c[_0x0259('0x17')]);_0x16f4fa(_0x1c239c['message']);});});};}function createRemoteTag(_0x22b235,_0x51957e,_0x24f7b2,_0x4463c9){return new Promise(function(_0x142659,_0x29b758){var _0x795d9b={'method':_0x0259('0x3d'),'uri':_0x24f7b2+_0x0259('0x46')+'?'+_0x4463c9,'body':{'short_description':_0x22b235,'global':!![],'active':!![],'name':_0x22b235},'auth':_0x51957e,'json':!![]};return rp(_0x795d9b)[_0x0259('0xf')](function(_0x35719b){var _0x998e1f=_0x35719b[_0x0259('0x10')][_0x0259('0x12')];_0x142659(_0x998e1f);});});}function getRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47,_0x3961f2){return new Promise(function(_0x429f27,_0x3b13a6){var _0x4848ac={'method':_0x0259('0xd'),'uri':_0x174cc0+_0x0259('0x46')+_0x0259('0x47')+_0x687e5c+'&'+_0xc21a47,'auth':_0x1e3d77,'json':!![]};return rp(_0x4848ac)['then'](function(_0x5e074e){if(_0x5e074e[_0x0259('0x10')]['length']>0x0){var _0x4218ba=_0x5e074e[_0x0259('0x10')][0x0][_0x0259('0x12')];_0x429f27(_0x4218ba);}else{return createRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47)[_0x0259('0xf')](function(_0x3debbb){_0x429f27(_0x3debbb);});}});});}function assignTagToIncident(_0x556cc5,_0x2d18a9,_0x4eb5c6,_0x17613f,_0x5aaf96){return new Promise(function(_0x5ced01,_0xc710c2){var _0x190fe3={'method':_0x0259('0x3d'),'uri':_0x4eb5c6+_0x0259('0x48')+'?'+_0x5aaf96,'body':{'label':_0x556cc5,'table':'incident','id_type':_0x0259('0x49'),'table_key':_0x17613f['ticketId'],'title':_0x0259('0x4a')+_0x17613f[_0x0259('0x43')],'id_display':_0x17613f[_0x0259('0x43')]},'auth':_0x2d18a9,'json':!![]};return rp(_0x190fe3)['then'](function(_0x365cb6){_0x5ced01();})[_0x0259('0x15')](function(){_0x5ced01();});});}function manageTags(_0x217dbf,_0x214860,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5,_0x4c1129){return new Promise(function(_0x1e5113,_0x5efeab){var _0x59523a=[];_0x214860[_0x0259('0x2c')](function(_0xce6d1b){_0x59523a[_0x0259('0x4b')](getRemoteTag(_0xce6d1b,_0x37b215,_0x5d9b77,_0x21ecf5,_0x4c1129));});return Promise['all'](_0x59523a)[_0x0259('0xf')](function(_0x221664){if(_0x221664[_0x0259('0x1e')]){logger['info']('['+[_0x217dbf[_0x0259('0x13')]()]+_0x0259('0x4c'),_0x221664);var _0x181e33=[];_0x221664[_0x0259('0x2c')](function(_0xeda209){_0x181e33[_0x0259('0x4b')](assignTagToIncident(_0xeda209,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5));});return Promise[_0x0259('0x4d')](_0x181e33)[_0x0259('0xf')](function(){_0x1e5113();})['catch'](function(){_0x1e5113();});}else{_0x1e5113();}});});}function getTags(_0x3d9d77,_0x491e2a,_0x30fabf,_0x2762ec,_0xb82709,_0x2d4785){return function(_0x309117){return new Promise(function(_0x832de8,_0x324316){var _0x94ceb9=[];var _0x51e812=_0x2762ec[_0x0259('0x4e')];if(_0x51e812&&_0x51e812[_0x0259('0x1e')]>0x0){_0x94ceb9=_['map'](_0x51e812,_0x0259('0x3a'));}if(_0x94ceb9[_0x0259('0x1e')]>0x0){return manageTags(_0x3d9d77,_0x94ceb9,_0x491e2a,_0x30fabf,_0x309117,_0xb82709,_0x2d4785)['then'](function(){_0x832de8(_0x309117);});}else{_0x832de8(_0x309117);}});};}function emit(_0x5d74ec,_0x3e923c,_0x3e6fdb){var _0x1be20b=_0x0259('0x4f')+_0x0259('0x50')+_0x0259('0x51')+'%255EORDERBYDESCnumber';var _0x5c2c4d={'uri':_0x5d74ec+_0x0259('0x52')+_0x3e6fdb+_0x1be20b};io['to'](util[_0x0259('0x53')](_0x0259('0x54'),_0x3e923c))[_0x0259('0x55')]('trigger:browser:url',_0x5c2c4d);}exports['cs']=function(_0x12ed15,_0x5a1316,_0x3689ab,_0x47eca1,_0x126dda,_0x1c3c59,_0x1547a0,_0x107a25){var _0xfe1d1d={};var _0x2fe8ae={'user':_0x1c3c59[_0x0259('0x56')],'pass':_0x1c3c59[_0x0259('0x57')]};var _0x129d7b=_0x0259('0x58');var _0x2fdef6='sysparm_display_value=true';_0x1c3c59[_0x0259('0x59')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x59')]);_0x1c3c59[_0x0259('0x5b')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x5b')]);var _0x586070=util[_0x0259('0x53')]('%s/api/now/table/',_0x1c3c59['remoteUri']);_0xfe1d1d['userEmail']=!_[_0x0259('0x5c')](_0x47eca1)?_0x47eca1['email']:null;_0xfe1d1d[_0x0259('0x21')]=_0x1c3c59[_0x0259('0x5d')];_0xfe1d1d[_0x0259('0x26')]=_0x107a25[_0x0259('0x32')]()===_0x0259('0x3c')?_0x5a1316[_0x0259('0x5e')]:_0x5a1316['calleridnum'];_0xfe1d1d[_0x0259('0x5f')]=_0x107a25===_0x0259('0x60')||_0x107a25===_0x0259('0x61')?'queue':_0x0259('0x3c');var _0x36302c=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c3c59['serverUrl'],_0x5a1316[_0x0259('0x62')],md5(_0x5a1316[_0x0259('0x62')]));if(_0x126dda&&_0x126dda[_0x0259('0x63')]){logger['info'](_0x0259('0x64'),'Recording\x20is\x20enabled!');_0x5a1316['recordingURL']=_0x36302c;}else if(_0x1547a0&&_0x1547a0[_0x0259('0x65')]&&_0x1547a0[_0x0259('0x65')]!==_0x0259('0x66')){logger['info']('[OUTBOUND]',_0x0259('0x67'));_0x5a1316['recordingURL']=_0x36302c;}else{_0x5a1316['recordingURL']='';}return getAdminUser(_0x107a25,_0x2fe8ae,_0xfe1d1d,_0x586070,_0x2fdef6,_0x129d7b)['then'](getUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))['then'](getEndUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))[_0x0259('0xf')](getTicket(_0x107a25,_0x2fe8ae,_0x586070,_0x3689ab,_0x5a1316,_0x2fdef6))['then'](function(_0x1c8633){logger[_0x0259('0x1c')](util[_0x0259('0x53')](_0x0259('0x68'),_0x1c8633[_0x0259('0x69')]));logger[_0x0259('0x1c')](util['format']('call\x20direction:\x20%s',_0x107a25));if(_0x107a25!==_0x0259('0x61')){logger[_0x0259('0x1c')]('['+[_0x107a25['toUpperCase']()]+']',_0x0259('0x6a'));emit(_0x1c3c59[_0x0259('0x59')],_0x47eca1['name'],_0x1c8633[_0x0259('0x69')]);}})[_0x0259('0x15')](function(_0x1d2350){logger[_0x0259('0x16')]('['+[_0x107a25[_0x0259('0x13')]()]+_0x0259('0x6b'),util['inspect'](_0x1d2350,{'showHidden':!![],'depth':null}));});};
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