Built motion from commit 85328c08.|2.5.50
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index fa59d2d..058c869 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xadb5=['endUserNumber','user','System','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','type','string','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','incident','Incident','Incident\x20-\x20','forEach','push','length','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','format','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','defaults','redis','localhost','socket.io-emitter','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','info','],\x20getUser\x20input\x20crm','userEmail','GET','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?'];(function(_0x501510,_0x61caa9){var _0x1e6ee5=function(_0x32845b){while(--_0x32845b){_0x501510['push'](_0x501510['shift']());}};_0x1e6ee5(++_0x61caa9);}(_0xadb5,0xad));var _0x5adb=function(_0x290605,_0x6df098){_0x290605=_0x290605-0x0;var _0x469e67=_0xadb5[_0x290605];return _0x469e67;};'use strict';var _=require('lodash');var Promise=require(_0x5adb('0x0'));var rp=require('request-promise');var util=require(_0x5adb('0x1'));var md5=require(_0x5adb('0x2'));var Redis=require(_0x5adb('0x3'));var intUtil=require('./util');var config=require(_0x5adb('0x4'));var logger=require(_0x5adb('0x5'))(_0x5adb('0x6'));config['redis']=_[_0x5adb('0x7')](config[_0x5adb('0x8')],{'host':_0x5adb('0x9'),'port':0x18eb});var io=require(_0x5adb('0xa'))(new Redis(config[_0x5adb('0x8')]));function getAdminUser(_0x353885,_0x47228a,_0x6d1b45,_0x41261c,_0x7293ab,_0x34f59d){return new Promise(function(_0x336bad,_0x129f5a){var _0x275428={'method':'GET','uri':_0x41261c+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x7293ab+'&'+_0x34f59d,'auth':_0x47228a,'json':!![]};return rp(_0x275428)[_0x5adb('0xb')](function(_0x1ea238){if(_0x1ea238[_0x5adb('0xc')]['length']>0x0){_0x6d1b45[_0x5adb('0xd')]=_0x1ea238['result'][0x0][_0x5adb('0xe')];}logger['info']('['+[_0x353885[_0x5adb('0xf')]()]+_0x5adb('0x10'),_0x6d1b45);_0x336bad(_0x6d1b45);})[_0x5adb('0x11')](function(_0x5c929a){logger[_0x5adb('0x12')]('['+[_0x353885[_0x5adb('0xf')]()]+']',_0x5c929a[_0x5adb('0x13')]);_0x129f5a(_0x5c929a['message']);});});}function getUser(_0x2312de,_0x518823,_0x367d82,_0x42a482,_0x30614e){return function(_0x304784){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x15'),_0x304784);return new Promise(function(_0x42f4c6,_0xb953a6){if(intUtil['validateEmail'](_0x304784[_0x5adb('0x16')])){var _0x5de028={'method':_0x5adb('0x17'),'uri':_0x367d82+'sys_user?sysparm_query=email%3D'+_0x304784[_0x5adb('0x16')]+'&'+_0x42a482+'&'+_0x30614e,'auth':_0x518823,'json':!![]};logger['info']('['+[_0x2312de['toUpperCase']()]+_0x5adb('0x18'),_0x5de028);return rp(_0x5de028)[_0x5adb('0xb')](function(_0x438671){logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+'],\x20getUser\x20entity',_0x438671);if(_0x438671[_0x5adb('0xc')]['length']>0x0&&String(_0x438671['result'][0x0][_0x5adb('0x19')])===_0x5adb('0x1a')){_0x304784[_0x5adb('0x1b')]=_0x438671[_0x5adb('0xc')][0x0][_0x5adb('0xe')];}else{_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784['userEmail']=_0x304784[_0x5adb('0x1c')];}logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+_0x5adb('0x1d'),_0x304784);_0x42f4c6(_0x304784);})[_0x5adb('0x11')](function(_0x49f203){logger[_0x5adb('0x12')]('['+[_0x2312de[_0x5adb('0xf')]()]+']',_0x49f203['message']);_0xb953a6(_0x49f203[_0x5adb('0x13')]);});}else{logger[_0x5adb('0x14')]('['+[_0x2312de[_0x5adb('0xf')]()]+']\x20using\x20admin\x20profile');_0x304784[_0x5adb('0x1b')]=_0x304784[_0x5adb('0xd')];_0x304784[_0x5adb('0x16')]=_0x304784[_0x5adb('0x1c')];_0x42f4c6(_0x304784);}});};}function createEndUser(_0x36459b,_0x1c06c4,_0x4a5d46,_0x49992e,_0x5d457e){logger[_0x5adb('0x14')]('['+[_0x36459b[_0x5adb('0xf')]()]+_0x5adb('0x1e'),_0x4a5d46);return new Promise(function(_0x512bab,_0x137a5c){var _0x4de310={'method':_0x5adb('0x1f'),'uri':_0x49992e+_0x5adb('0x20')+_0x5d457e,'body':{'user_name':_0x4a5d46[_0x5adb('0x21')],'roles':_0x5adb('0x22'),'first_name':_0x4a5d46[_0x5adb('0x21')],'active':_0x5adb('0x1a'),'date_format':_0x5adb('0x23'),'phone':_0x4a5d46[_0x5adb('0x21')]},'auth':_0x1c06c4,'json':!![]};return rp(_0x4de310)[_0x5adb('0xb')](function(_0x260295){logger['info']('['+[_0x36459b[_0x5adb('0xf')]()]+'],\x20EndUser\x20schema',_0x260295[_0x5adb('0xc')]);_0x4a5d46[_0x5adb('0x24')]=_0x260295['result'][_0x5adb('0xe')];_0x512bab(_0x4a5d46);})[_0x5adb('0x11')](function(_0x461a39){logger['error']('['+[_0x36459b[_0x5adb('0xf')]()]+']',_0x461a39[_0x5adb('0x13')]);_0x137a5c(_0x461a39['message']);});});}function getEndUser(_0x5bb227,_0x1ed9ea,_0x49dd03,_0x663ea0,_0x222568){return function(_0x3c2b07){logger[_0x5adb('0x14')]('['+[_0x5bb227[_0x5adb('0xf')]()]+'],\x20getEndUser\x20input\x20crm',_0x3c2b07);return new Promise(function(_0x2f7abe,_0x215b88){var _0x1c3a5c={'method':'GET','uri':_0x49dd03+'sys_user?sysparm_query=phone%3D'+_0x3c2b07[_0x5adb('0x21')]+'&'+_0x663ea0+'&'+_0x222568,'auth':_0x1ed9ea,'json':!![]};return rp(_0x1c3a5c)[_0x5adb('0xb')](function(_0x586820){if(_0x586820[_0x5adb('0xc')]['length']>0x0){_0x3c2b07[_0x5adb('0x24')]=_0x586820['result'][0x0][_0x5adb('0xe')];logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x25'),_0x3c2b07);_0x2f7abe(_0x3c2b07);}else{return createEndUser(_0x5bb227,_0x1ed9ea,_0x3c2b07,_0x49dd03,_0x663ea0)['then'](function(_0x4761e3){logger['info']('['+[_0x5bb227[_0x5adb('0xf')]()]+_0x5adb('0x26'),_0x4761e3);_0x2f7abe(_0x4761e3);});}})[_0x5adb('0x11')](function(_0x50edd1){logger[_0x5adb('0x12')]('['+[_0x5bb227[_0x5adb('0xf')]()]+']',_0x50edd1[_0x5adb('0x13')]);_0x215b88(_0x50edd1[_0x5adb('0x13')]);});});};}function getCustomFields(_0x22aa95,_0x52d74f){var _0x50fe99={};if(_0x22aa95['length']>0x0){_['forEach'](_0x22aa95,function(_0x427c71){if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x28')&&_0x427c71[_0x5adb('0x29')]&&!_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')]['toString']();}else if(_0x427c71['type']===_0x5adb('0x28')&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x427c71[_0x5adb('0x2d')][_0x5adb('0x2e')]();}else if(_0x427c71['type']===_0x5adb('0x2f')&&_0x427c71[_0x5adb('0x30')]&&_0x427c71['idField']&&_0x427c71[_0x5adb('0x2a')]){_0x50fe99[_0x427c71[_0x5adb('0x2b')]['toLowerCase']()]=_0x52d74f[_0x427c71[_0x5adb('0x30')]][_0x5adb('0x2e')]();}else if(_0x427c71[_0x5adb('0x27')]===_0x5adb('0x31')&&_0x427c71[_0x5adb('0x32')]&&_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]&&_0x427c71['idField']&&_0x427c71['customField']){_0x50fe99[_0x427c71[_0x5adb('0x2b')][_0x5adb('0x2c')]()]=_0x52d74f[_0x427c71[_0x5adb('0x32')][_0x5adb('0x33')]['toLowerCase']()]['toString']();}});}return _0x50fe99;}function getTicket(_0xaa32e4,_0x4d7d86,_0x264dfd,_0x72218,_0x1713bc,_0x5358c0){return function(_0x182cbc){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x34'),_0x182cbc);return new Promise(function(_0x251f45,_0x1cdb03){var _0x24758f=_0xaa32e4[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x182cbc[_0x5adb('0x1b')]:_0x182cbc[_0x5adb('0x24')];var _0x49e1a1={'method':_0x5adb('0x1f'),'uri':_0x264dfd+'incident'+'?'+_0x5358c0,'body':Object['assign']({},{'active':'true','caller_id':_0x24758f,'assigned_to':_0x182cbc[_0x5adb('0x1b')],'short_description':intUtil[_0x5adb('0x36')](_0x72218[_0x5adb('0x37')],_0x1713bc,'\x20'),'description':intUtil['getString'](_0x72218[_0x5adb('0x38')],_0x1713bc,'\x0a')},getCustomFields(_0x72218['Fields'],_0x1713bc)),'auth':_0x4d7d86,'json':!![]};return rp(_0x49e1a1)[_0x5adb('0xb')](function(_0x2c3f21){logger[_0x5adb('0x14')]('['+[_0xaa32e4['toUpperCase']()]+_0x5adb('0x39'),_0x2c3f21['result']);_0x182cbc[_0x5adb('0x3a')]=_0x2c3f21[_0x5adb('0xc')]['sys_id'];_0x182cbc[_0x5adb('0x3b')]=_0x2c3f21[_0x5adb('0xc')][_0x5adb('0x3c')];logger[_0x5adb('0x14')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']\x20getTicket\x20crm',_0x182cbc);_0x251f45(_0x182cbc);})[_0x5adb('0x11')](function(_0x3a5703){logger[_0x5adb('0x12')]('['+[_0xaa32e4[_0x5adb('0xf')]()]+']',_0x3a5703['message']);_0x1cdb03(_0x3a5703[_0x5adb('0x13')]);});});};}function createRemoteTag(_0x14a46f,_0x3b4794,_0x4d98d0,_0x2b34a8){return new Promise(function(_0xd0e5b7,_0x444a6c){var _0xfd3471={'method':'POST','uri':_0x4d98d0+_0x5adb('0x3d')+'?'+_0x2b34a8,'body':{'short_description':_0x14a46f,'global':!![],'active':!![],'name':_0x14a46f},'auth':_0x3b4794,'json':!![]};return rp(_0xfd3471)[_0x5adb('0xb')](function(_0x28b291){var _0x2cee37=_0x28b291[_0x5adb('0xc')]['sys_id'];_0xd0e5b7(_0x2cee37);});});}function getRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227,_0x31ae72){return new Promise(function(_0x35df22,_0x1a9358){var _0x42f6d9={'method':'GET','uri':_0x2b790d+_0x5adb('0x3d')+_0x5adb('0x3e')+_0x378938+'&'+_0x4f7227,'auth':_0x4b8d28,'json':!![]};return rp(_0x42f6d9)[_0x5adb('0xb')](function(_0x53d262){if(_0x53d262['result']['length']>0x0){var _0x18ee9a=_0x53d262[_0x5adb('0xc')][0x0][_0x5adb('0xe')];_0x35df22(_0x18ee9a);}else{return createRemoteTag(_0x378938,_0x4b8d28,_0x2b790d,_0x4f7227)[_0x5adb('0xb')](function(_0xa833f4){_0x35df22(_0xa833f4);});}});});}function assignTagToIncident(_0xb06bee,_0x204b9b,_0x8d7810,_0xc880af,_0x380d76){return new Promise(function(_0x452767,_0x1df439){var _0x2c2357={'method':'POST','uri':_0x8d7810+'label_entry'+'?'+_0x380d76,'body':{'label':_0xb06bee,'table':_0x5adb('0x3f'),'id_type':_0x5adb('0x40'),'table_key':_0xc880af[_0x5adb('0x3a')],'title':_0x5adb('0x41')+_0xc880af['ticketNumber'],'id_display':_0xc880af[_0x5adb('0x3b')]},'auth':_0x204b9b,'json':!![]};return rp(_0x2c2357)[_0x5adb('0xb')](function(_0x5d2d2f){_0x452767();})[_0x5adb('0x11')](function(){_0x452767();});});}function manageTags(_0x476e62,_0x1505f7,_0x5edd60,_0x30d185,_0x409357,_0x19df2f,_0x30c92c){return new Promise(function(_0x330290,_0x428019){var _0x513f26=[];_0x1505f7[_0x5adb('0x42')](function(_0x1f042f){_0x513f26[_0x5adb('0x43')](getRemoteTag(_0x1f042f,_0x5edd60,_0x30d185,_0x19df2f,_0x30c92c));});return Promise['all'](_0x513f26)[_0x5adb('0xb')](function(_0x239862){if(_0x239862[_0x5adb('0x44')]){logger['info']('['+[_0x476e62[_0x5adb('0xf')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x239862);var _0xa8ff64=[];_0x239862[_0x5adb('0x42')](function(_0x24e1ab){_0xa8ff64['push'](assignTagToIncident(_0x24e1ab,_0x5edd60,_0x30d185,_0x409357,_0x19df2f));});return Promise[_0x5adb('0x45')](_0xa8ff64)[_0x5adb('0xb')](function(){_0x330290();})['catch'](function(){_0x330290();});}else{_0x330290();}});});}function getTags(_0x12711e,_0x432a3e,_0x248739,_0x3fcad5,_0x55cd0a,_0x4290bb){return function(_0x2b8298){return new Promise(function(_0x307f07,_0x16716e){var _0x5b7556=[];var _0x53a4bc=_0x3fcad5[_0x5adb('0x46')];if(_0x53a4bc&&_0x53a4bc['length']>0x0){_0x5b7556=_['map'](_0x53a4bc,'name');}if(_0x5b7556[_0x5adb('0x44')]>0x0){return manageTags(_0x12711e,_0x5b7556,_0x432a3e,_0x248739,_0x2b8298,_0x55cd0a,_0x4290bb)[_0x5adb('0xb')](function(){_0x307f07(_0x2b8298);});}else{_0x307f07(_0x2b8298);}});};}function emit(_0x48bb5c,_0x395350,_0x91e023){var _0xcdde17=_0x5adb('0x47')+_0x5adb('0x48')+_0x5adb('0x49')+_0x5adb('0x4a');var _0x1ffcd3={'uri':_0x48bb5c+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x91e023+_0xcdde17};io['to'](util['format']('user:%s',_0x395350))[_0x5adb('0x4b')](_0x5adb('0x4c'),_0x1ffcd3);}exports['cs']=function(_0x3a0d1b,_0x2a55a3,_0x1f59bb,_0x2f6ef7,_0x386c76,_0x25f761,_0x58455b,_0x5e55c2){var _0x1fc73b={};var _0x56df90={'user':_0x25f761[_0x5adb('0x4d')],'pass':_0x25f761[_0x5adb('0x4e')]};var _0x2146f0=_0x5adb('0x4f');var _0x40140f=_0x5adb('0x50');_0x25f761[_0x5adb('0x51')]=intUtil[_0x5adb('0x52')](_0x25f761['remoteUri']);_0x25f761[_0x5adb('0x53')]=intUtil[_0x5adb('0x52')](_0x25f761[_0x5adb('0x53')]);var _0x5d3aa4=util[_0x5adb('0x54')](_0x5adb('0x55'),_0x25f761['remoteUri']);_0x1fc73b[_0x5adb('0x16')]=!_['isNil'](_0x2f6ef7)?_0x2f6ef7[_0x5adb('0x56')]:null;_0x1fc73b[_0x5adb('0x1c')]=_0x25f761['email'];_0x1fc73b[_0x5adb('0x21')]=_0x5e55c2[_0x5adb('0x2c')]()===_0x5adb('0x35')?_0x2a55a3[_0x5adb('0x57')]:_0x2a55a3[_0x5adb('0x58')];_0x1fc73b[_0x5adb('0x59')]=_0x5e55c2===_0x5adb('0x5a')||_0x5e55c2===_0x5adb('0x5b')?'queue':_0x5adb('0x35');var _0x31345d=util[_0x5adb('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x25f761['serverUrl'],_0x2a55a3[_0x5adb('0x5c')],md5(_0x2a55a3['uniqueid']));if(_0x386c76&&_0x386c76[_0x5adb('0x5d')]){logger[_0x5adb('0x14')](_0x5adb('0x5e'),'Recording\x20is\x20enabled!');_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else if(_0x58455b&&_0x58455b[_0x5adb('0x60')]&&_0x58455b[_0x5adb('0x60')]!==_0x5adb('0x61')){logger[_0x5adb('0x14')]('[OUTBOUND]',_0x5adb('0x62'));_0x2a55a3[_0x5adb('0x5f')]=_0x31345d;}else{_0x2a55a3[_0x5adb('0x5f')]='';}return getAdminUser(_0x5e55c2,_0x56df90,_0x1fc73b,_0x5d3aa4,_0x40140f,_0x2146f0)[_0x5adb('0xb')](getUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))['then'](getEndUser(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x40140f,_0x2146f0))[_0x5adb('0xb')](getTicket(_0x5e55c2,_0x56df90,_0x5d3aa4,_0x1f59bb,_0x2a55a3,_0x40140f))[_0x5adb('0xb')](function(_0x182873){logger[_0x5adb('0x14')](util[_0x5adb('0x54')](_0x5adb('0x63'),_0x182873[_0x5adb('0x3a')]));logger['info'](util[_0x5adb('0x54')](_0x5adb('0x64'),_0x5e55c2));if(_0x5e55c2!=='unmanaged'){logger[_0x5adb('0x14')]('['+[_0x5e55c2[_0x5adb('0xf')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x25f761[_0x5adb('0x51')],_0x2f6ef7['name'],_0x182873[_0x5adb('0x3a')]);}})[_0x5adb('0x11')](function(_0x4a2ebc){logger[_0x5adb('0x12')]('['+[_0x5e55c2['toUpperCase']()]+_0x5adb('0x65'),util[_0x5adb('0x66')](_0x4a2ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2590=['bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','length','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','sys_user?','user','endUserNumber','System','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','toString','customField','content','variable','variableName','idField','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','ticketId','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash'];(function(_0x1c510a,_0x1413a9){var _0x23cedd=function(_0x3f3e43){while(--_0x3f3e43){_0x1c510a['push'](_0x1c510a['shift']());}};_0x23cedd(++_0x1413a9);}(_0x2590,0x1af));var _0x0259=function(_0x34774f,_0x455055){_0x34774f=_0x34774f-0x0;var _0x2c084f=_0x2590[_0x34774f];return _0x2c084f;};'use strict';var _=require(_0x0259('0x0'));var Promise=require(_0x0259('0x1'));var rp=require(_0x0259('0x2'));var util=require(_0x0259('0x3'));var md5=require(_0x0259('0x4'));var Redis=require(_0x0259('0x5'));var intUtil=require(_0x0259('0x6'));var config=require(_0x0259('0x7'));var logger=require(_0x0259('0x8'))(_0x0259('0x9'));config[_0x0259('0xa')]=_['defaults'](config[_0x0259('0xa')],{'host':_0x0259('0xb'),'port':0x18eb});var io=require(_0x0259('0xc'))(new Redis(config[_0x0259('0xa')]));function getAdminUser(_0x53b6cd,_0x2999ca,_0x1b9528,_0xdcbde1,_0x19f4b9,_0xb4e877){return new Promise(function(_0xe867cc,_0x5606f3){var _0x433e8c={'method':_0x0259('0xd'),'uri':_0xdcbde1+_0x0259('0xe')+'&'+_0x19f4b9+'&'+_0xb4e877,'auth':_0x2999ca,'json':!![]};return rp(_0x433e8c)[_0x0259('0xf')](function(_0x2f9a02){if(_0x2f9a02[_0x0259('0x10')]['length']>0x0){_0x1b9528[_0x0259('0x11')]=_0x2f9a02['result'][0x0][_0x0259('0x12')];}logger['info']('['+[_0x53b6cd[_0x0259('0x13')]()]+_0x0259('0x14'),_0x1b9528);_0xe867cc(_0x1b9528);})[_0x0259('0x15')](function(_0x50b4d9){logger[_0x0259('0x16')]('['+[_0x53b6cd[_0x0259('0x13')]()]+']',_0x50b4d9[_0x0259('0x17')]);_0x5606f3(_0x50b4d9[_0x0259('0x17')]);});});}function getUser(_0xe599a9,_0xd54bf6,_0x818068,_0x2ee959,_0x430ce2){return function(_0x337f91){logger['info']('['+[_0xe599a9[_0x0259('0x13')]()]+_0x0259('0x18'),_0x337f91);return new Promise(function(_0x56a593,_0x245d65){if(intUtil[_0x0259('0x19')](_0x337f91[_0x0259('0x1a')])){var _0x1740e1={'method':_0x0259('0xd'),'uri':_0x818068+_0x0259('0x1b')+_0x337f91[_0x0259('0x1a')]+'&'+_0x2ee959+'&'+_0x430ce2,'auth':_0xd54bf6,'json':!![]};logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x1d'),_0x1740e1);return rp(_0x1740e1)[_0x0259('0xf')](function(_0x6eddfa){logger[_0x0259('0x1c')]('['+[_0xe599a9['toUpperCase']()]+'],\x20getUser\x20entity',_0x6eddfa);if(_0x6eddfa[_0x0259('0x10')][_0x0259('0x1e')]>0x0&&String(_0x6eddfa['result'][0x0]['active'])===_0x0259('0x1f')){_0x337f91[_0x0259('0x20')]=_0x6eddfa[_0x0259('0x10')][0x0][_0x0259('0x12')];}else{_0x337f91['userId']=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];}logger['info']('['+[_0xe599a9['toUpperCase']()]+_0x0259('0x22'),_0x337f91);_0x56a593(_0x337f91);})[_0x0259('0x15')](function(_0x166e38){logger[_0x0259('0x16')]('['+[_0xe599a9[_0x0259('0x13')]()]+']',_0x166e38[_0x0259('0x17')]);_0x245d65(_0x166e38[_0x0259('0x17')]);});}else{logger[_0x0259('0x1c')]('['+[_0xe599a9[_0x0259('0x13')]()]+']\x20using\x20admin\x20profile');_0x337f91[_0x0259('0x20')]=_0x337f91[_0x0259('0x11')];_0x337f91[_0x0259('0x1a')]=_0x337f91[_0x0259('0x21')];_0x56a593(_0x337f91);}});};}function createEndUser(_0x195abb,_0x4a92c4,_0x154628,_0x3ef2d9,_0x58418d){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+_0x0259('0x23'),_0x154628);return new Promise(function(_0x3fb5bc,_0x1bd6c7){var _0x5ac506={'method':'POST','uri':_0x3ef2d9+_0x0259('0x24')+_0x58418d,'body':{'user_name':_0x154628['endUserNumber'],'roles':_0x0259('0x25'),'first_name':_0x154628[_0x0259('0x26')],'active':'true','date_format':_0x0259('0x27'),'phone':_0x154628[_0x0259('0x26')]},'auth':_0x4a92c4,'json':!![]};return rp(_0x5ac506)['then'](function(_0x21e610){logger[_0x0259('0x1c')]('['+[_0x195abb[_0x0259('0x13')]()]+'],\x20EndUser\x20schema',_0x21e610[_0x0259('0x10')]);_0x154628['endUserId']=_0x21e610[_0x0259('0x10')]['sys_id'];_0x3fb5bc(_0x154628);})[_0x0259('0x15')](function(_0x38148c){logger[_0x0259('0x16')]('['+[_0x195abb[_0x0259('0x13')]()]+']',_0x38148c[_0x0259('0x17')]);_0x1bd6c7(_0x38148c[_0x0259('0x17')]);});});}function getEndUser(_0x4de17b,_0x357185,_0x1b5302,_0xd58a7b,_0x456596){return function(_0x379420){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x28'),_0x379420);return new Promise(function(_0x4bdd5a,_0x50626c){var _0x2dd28d={'method':_0x0259('0xd'),'uri':_0x1b5302+_0x0259('0x29')+_0x379420[_0x0259('0x26')]+'&'+_0xd58a7b+'&'+_0x456596,'auth':_0x357185,'json':!![]};return rp(_0x2dd28d)[_0x0259('0xf')](function(_0x16351d){if(_0x16351d[_0x0259('0x10')]['length']>0x0){_0x379420[_0x0259('0x2a')]=_0x16351d[_0x0259('0x10')][0x0][_0x0259('0x12')];logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+_0x0259('0x2b'),_0x379420);_0x4bdd5a(_0x379420);}else{return createEndUser(_0x4de17b,_0x357185,_0x379420,_0x1b5302,_0xd58a7b)['then'](function(_0x957b20){logger[_0x0259('0x1c')]('['+[_0x4de17b[_0x0259('0x13')]()]+'],\x20createEndUser\x20crm',_0x957b20);_0x4bdd5a(_0x957b20);});}})[_0x0259('0x15')](function(_0x2c7058){logger[_0x0259('0x16')]('['+[_0x4de17b[_0x0259('0x13')]()]+']',_0x2c7058[_0x0259('0x17')]);_0x50626c(_0x2c7058['message']);});});};}function getCustomFields(_0x22f952,_0x58a09e){var _0x15222c={};if(_0x22f952[_0x0259('0x1e')]>0x0){_[_0x0259('0x2c')](_0x22f952,function(_0x586742){if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742[_0x0259('0x31')]&&!_0x586742['customField']){_0x15222c[_0x586742[_0x0259('0x31')][_0x0259('0x32')]()]=_0x586742['content'][_0x0259('0x33')]();}else if(_[_0x0259('0x2d')]([_0x0259('0x2e'),_0x0259('0x2f')],_0x586742[_0x0259('0x30')])&&_0x586742['idField']&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742['idField'][_0x0259('0x32')]()]=_0x586742[_0x0259('0x35')][_0x0259('0x33')]();}else if(_0x586742[_0x0259('0x30')]===_0x0259('0x36')&&_0x586742[_0x0259('0x37')]&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')][_0x0259('0x32')]()]=_0x58a09e[_0x586742[_0x0259('0x37')]][_0x0259('0x33')]();}else if(_0x586742['type']==='customVariable'&&_0x586742[_0x0259('0x39')]&&_0x586742[_0x0259('0x39')]['name']&&_0x586742[_0x0259('0x38')]&&_0x586742[_0x0259('0x34')]){_0x15222c[_0x586742[_0x0259('0x38')]['toLowerCase']()]=_0x58a09e[_0x586742[_0x0259('0x39')][_0x0259('0x3a')][_0x0259('0x32')]()][_0x0259('0x33')]();}});}return _0x15222c;}function getTicket(_0x5805c7,_0xd8531c,_0x33500e,_0x5e8cb4,_0x383b95,_0x2455d7){return function(_0x27b40b){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x3b'),_0x27b40b);return new Promise(function(_0x37bed3,_0x16f4fa){var _0x5d2308=_0x5805c7[_0x0259('0x32')]()===_0x0259('0x3c')?_0x27b40b[_0x0259('0x20')]:_0x27b40b[_0x0259('0x2a')];var _0x22e958={'method':_0x0259('0x3d'),'uri':_0x33500e+_0x0259('0x3e')+'?'+_0x2455d7,'body':Object['assign']({},{'active':_0x0259('0x1f'),'caller_id':_0x5d2308,'assigned_to':_0x27b40b[_0x0259('0x20')],'short_description':intUtil[_0x0259('0x3f')](_0x5e8cb4[_0x0259('0x40')],_0x383b95,'\x20'),'description':intUtil[_0x0259('0x3f')](_0x5e8cb4['Descriptions'],_0x383b95,'\x0a')},getCustomFields(_0x5e8cb4[_0x0259('0x41')],_0x383b95)),'auth':_0xd8531c,'json':!![]};return rp(_0x22e958)[_0x0259('0xf')](function(_0x2ddc68){logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x42'),_0x2ddc68[_0x0259('0x10')]);_0x27b40b['ticketId']=_0x2ddc68['result'][_0x0259('0x12')];_0x27b40b[_0x0259('0x43')]=_0x2ddc68[_0x0259('0x10')][_0x0259('0x44')];logger[_0x0259('0x1c')]('['+[_0x5805c7[_0x0259('0x13')]()]+_0x0259('0x45'),_0x27b40b);_0x37bed3(_0x27b40b);})[_0x0259('0x15')](function(_0x1c239c){logger['error']('['+[_0x5805c7[_0x0259('0x13')]()]+']',_0x1c239c[_0x0259('0x17')]);_0x16f4fa(_0x1c239c['message']);});});};}function createRemoteTag(_0x22b235,_0x51957e,_0x24f7b2,_0x4463c9){return new Promise(function(_0x142659,_0x29b758){var _0x795d9b={'method':_0x0259('0x3d'),'uri':_0x24f7b2+_0x0259('0x46')+'?'+_0x4463c9,'body':{'short_description':_0x22b235,'global':!![],'active':!![],'name':_0x22b235},'auth':_0x51957e,'json':!![]};return rp(_0x795d9b)[_0x0259('0xf')](function(_0x35719b){var _0x998e1f=_0x35719b[_0x0259('0x10')][_0x0259('0x12')];_0x142659(_0x998e1f);});});}function getRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47,_0x3961f2){return new Promise(function(_0x429f27,_0x3b13a6){var _0x4848ac={'method':_0x0259('0xd'),'uri':_0x174cc0+_0x0259('0x46')+_0x0259('0x47')+_0x687e5c+'&'+_0xc21a47,'auth':_0x1e3d77,'json':!![]};return rp(_0x4848ac)['then'](function(_0x5e074e){if(_0x5e074e[_0x0259('0x10')]['length']>0x0){var _0x4218ba=_0x5e074e[_0x0259('0x10')][0x0][_0x0259('0x12')];_0x429f27(_0x4218ba);}else{return createRemoteTag(_0x687e5c,_0x1e3d77,_0x174cc0,_0xc21a47)[_0x0259('0xf')](function(_0x3debbb){_0x429f27(_0x3debbb);});}});});}function assignTagToIncident(_0x556cc5,_0x2d18a9,_0x4eb5c6,_0x17613f,_0x5aaf96){return new Promise(function(_0x5ced01,_0xc710c2){var _0x190fe3={'method':_0x0259('0x3d'),'uri':_0x4eb5c6+_0x0259('0x48')+'?'+_0x5aaf96,'body':{'label':_0x556cc5,'table':'incident','id_type':_0x0259('0x49'),'table_key':_0x17613f['ticketId'],'title':_0x0259('0x4a')+_0x17613f[_0x0259('0x43')],'id_display':_0x17613f[_0x0259('0x43')]},'auth':_0x2d18a9,'json':!![]};return rp(_0x190fe3)['then'](function(_0x365cb6){_0x5ced01();})[_0x0259('0x15')](function(){_0x5ced01();});});}function manageTags(_0x217dbf,_0x214860,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5,_0x4c1129){return new Promise(function(_0x1e5113,_0x5efeab){var _0x59523a=[];_0x214860[_0x0259('0x2c')](function(_0xce6d1b){_0x59523a[_0x0259('0x4b')](getRemoteTag(_0xce6d1b,_0x37b215,_0x5d9b77,_0x21ecf5,_0x4c1129));});return Promise['all'](_0x59523a)[_0x0259('0xf')](function(_0x221664){if(_0x221664[_0x0259('0x1e')]){logger['info']('['+[_0x217dbf[_0x0259('0x13')]()]+_0x0259('0x4c'),_0x221664);var _0x181e33=[];_0x221664[_0x0259('0x2c')](function(_0xeda209){_0x181e33[_0x0259('0x4b')](assignTagToIncident(_0xeda209,_0x37b215,_0x5d9b77,_0x36ded1,_0x21ecf5));});return Promise[_0x0259('0x4d')](_0x181e33)[_0x0259('0xf')](function(){_0x1e5113();})['catch'](function(){_0x1e5113();});}else{_0x1e5113();}});});}function getTags(_0x3d9d77,_0x491e2a,_0x30fabf,_0x2762ec,_0xb82709,_0x2d4785){return function(_0x309117){return new Promise(function(_0x832de8,_0x324316){var _0x94ceb9=[];var _0x51e812=_0x2762ec[_0x0259('0x4e')];if(_0x51e812&&_0x51e812[_0x0259('0x1e')]>0x0){_0x94ceb9=_['map'](_0x51e812,_0x0259('0x3a'));}if(_0x94ceb9[_0x0259('0x1e')]>0x0){return manageTags(_0x3d9d77,_0x94ceb9,_0x491e2a,_0x30fabf,_0x309117,_0xb82709,_0x2d4785)['then'](function(){_0x832de8(_0x309117);});}else{_0x832de8(_0x309117);}});};}function emit(_0x5d74ec,_0x3e923c,_0x3e6fdb){var _0x1be20b=_0x0259('0x4f')+_0x0259('0x50')+_0x0259('0x51')+'%255EORDERBYDESCnumber';var _0x5c2c4d={'uri':_0x5d74ec+_0x0259('0x52')+_0x3e6fdb+_0x1be20b};io['to'](util[_0x0259('0x53')](_0x0259('0x54'),_0x3e923c))[_0x0259('0x55')]('trigger:browser:url',_0x5c2c4d);}exports['cs']=function(_0x12ed15,_0x5a1316,_0x3689ab,_0x47eca1,_0x126dda,_0x1c3c59,_0x1547a0,_0x107a25){var _0xfe1d1d={};var _0x2fe8ae={'user':_0x1c3c59[_0x0259('0x56')],'pass':_0x1c3c59[_0x0259('0x57')]};var _0x129d7b=_0x0259('0x58');var _0x2fdef6='sysparm_display_value=true';_0x1c3c59[_0x0259('0x59')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x59')]);_0x1c3c59[_0x0259('0x5b')]=intUtil[_0x0259('0x5a')](_0x1c3c59[_0x0259('0x5b')]);var _0x586070=util[_0x0259('0x53')]('%s/api/now/table/',_0x1c3c59['remoteUri']);_0xfe1d1d['userEmail']=!_[_0x0259('0x5c')](_0x47eca1)?_0x47eca1['email']:null;_0xfe1d1d[_0x0259('0x21')]=_0x1c3c59[_0x0259('0x5d')];_0xfe1d1d[_0x0259('0x26')]=_0x107a25[_0x0259('0x32')]()===_0x0259('0x3c')?_0x5a1316[_0x0259('0x5e')]:_0x5a1316['calleridnum'];_0xfe1d1d[_0x0259('0x5f')]=_0x107a25===_0x0259('0x60')||_0x107a25===_0x0259('0x61')?'queue':_0x0259('0x3c');var _0x36302c=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1c3c59['serverUrl'],_0x5a1316[_0x0259('0x62')],md5(_0x5a1316[_0x0259('0x62')]));if(_0x126dda&&_0x126dda[_0x0259('0x63')]){logger['info'](_0x0259('0x64'),'Recording\x20is\x20enabled!');_0x5a1316['recordingURL']=_0x36302c;}else if(_0x1547a0&&_0x1547a0[_0x0259('0x65')]&&_0x1547a0[_0x0259('0x65')]!==_0x0259('0x66')){logger['info']('[OUTBOUND]',_0x0259('0x67'));_0x5a1316['recordingURL']=_0x36302c;}else{_0x5a1316['recordingURL']='';}return getAdminUser(_0x107a25,_0x2fe8ae,_0xfe1d1d,_0x586070,_0x2fdef6,_0x129d7b)['then'](getUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))['then'](getEndUser(_0x107a25,_0x2fe8ae,_0x586070,_0x2fdef6,_0x129d7b))[_0x0259('0xf')](getTicket(_0x107a25,_0x2fe8ae,_0x586070,_0x3689ab,_0x5a1316,_0x2fdef6))['then'](function(_0x1c8633){logger[_0x0259('0x1c')](util[_0x0259('0x53')](_0x0259('0x68'),_0x1c8633[_0x0259('0x69')]));logger[_0x0259('0x1c')](util['format']('call\x20direction:\x20%s',_0x107a25));if(_0x107a25!==_0x0259('0x61')){logger[_0x0259('0x1c')]('['+[_0x107a25['toUpperCase']()]+']',_0x0259('0x6a'));emit(_0x1c3c59[_0x0259('0x59')],_0x47eca1['name'],_0x1c8633[_0x0259('0x69')]);}})[_0x0259('0x15')](function(_0x1d2350){logger[_0x0259('0x16')]('['+[_0x107a25[_0x0259('0x13')]()]+_0x0259('0x6b'),util['inspect'](_0x1d2350,{'showHidden':!![],'depth':null}));});};
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