Built motion from commit (unavailable).|2.4.3
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 1a2d61f..0724219 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x4944=['recordingURL','recordingFormat','none','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','lodash','request-promise','util','md5','ioredis','./util','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','length','active','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','System','],\x20EndUser\x20schema','endUserId','catch','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','nameField','idField','toLowerCase','content','toString','type','customField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Fields','number',']\x20getTicket\x20crm','GET','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','password','remoteUri','stripTrailingSlash','serverUrl','isNil','destcalleridnum','calleridnum','callDirection','queue','abandoned','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','monitor_format','[QUEUE]'];(function(_0x1b5b21,_0x18db49){var _0x3b03f2=function(_0x24e85a){while(--_0x24e85a){_0x1b5b21['push'](_0x1b5b21['shift']());}};_0x3b03f2(++_0x18db49);}(_0x4944,0x6d));var _0x4494=function(_0x56c264,_0x1be829){_0x56c264=_0x56c264-0x0;var _0x4c6879=_0x4944[_0x56c264];return _0x4c6879;};'use strict';var _=require(_0x4494('0x0'));var Promise=require('bluebird');var rp=require(_0x4494('0x1'));var util=require(_0x4494('0x2'));var md5=require(_0x4494('0x3'));var Redis=require(_0x4494('0x4'));var intUtil=require(_0x4494('0x5'));var config=require('../../../../config/environment');var logger=require(_0x4494('0x6'))('servicenow');config[_0x4494('0x7')]=_[_0x4494('0x8')](config[_0x4494('0x7')],{'host':_0x4494('0x9'),'port':0x18eb});var io=require(_0x4494('0xa'))(new Redis(config[_0x4494('0x7')]));function getAdminUser(_0x55bb81,_0x12ef8e,_0x21098c,_0x5b14d5,_0x1b6476,_0xec1762){return new Promise(function(_0x461525,_0x2b1cf5){var _0x4acf68={'method':'GET','uri':_0x5b14d5+_0x4494('0xb')+'&'+_0x1b6476+'&'+_0xec1762,'auth':_0x12ef8e,'json':!![]};return rp(_0x4acf68)[_0x4494('0xc')](function(_0xec70eb){if(_0xec70eb['result']['length']>0x0){_0x21098c[_0x4494('0xd')]=_0xec70eb[_0x4494('0xe')][0x0][_0x4494('0xf')];}logger[_0x4494('0x10')]('['+[_0x55bb81[_0x4494('0x11')]()]+_0x4494('0x12'),_0x21098c);_0x461525(_0x21098c);})['catch'](function(_0x34959d){logger[_0x4494('0x13')]('['+[_0x55bb81[_0x4494('0x11')]()]+']',_0x34959d[_0x4494('0x14')]);_0x2b1cf5(_0x34959d[_0x4494('0x14')]);});});}function getUser(_0x8506a0,_0x3847d6,_0x53fed5,_0x2caa38,_0x5a0985){return function(_0x5570a4){logger[_0x4494('0x10')]('['+[_0x8506a0[_0x4494('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x5570a4);return new Promise(function(_0x49350a,_0xcbe5a4){if(intUtil['validateEmail'](_0x5570a4[_0x4494('0x15')])){var _0x42880b={'method':'GET','uri':_0x53fed5+_0x4494('0x16')+_0x5570a4['userEmail']+'&'+_0x2caa38+'&'+_0x5a0985,'auth':_0x3847d6,'json':!![]};logger[_0x4494('0x10')]('['+[_0x8506a0[_0x4494('0x11')]()]+'],\x20getUser\x20rp\x20obj',_0x42880b);return rp(_0x42880b)['then'](function(_0x434e43){logger[_0x4494('0x10')]('['+[_0x8506a0[_0x4494('0x11')]()]+_0x4494('0x17'),_0x434e43);if(_0x434e43[_0x4494('0xe')][_0x4494('0x18')]>0x0&&String(_0x434e43[_0x4494('0xe')][0x0][_0x4494('0x19')])==='true'){_0x5570a4['userId']=_0x434e43['result'][0x0]['sys_id'];}else{_0x5570a4[_0x4494('0x1a')]=_0x5570a4[_0x4494('0xd')];_0x5570a4[_0x4494('0x15')]=_0x5570a4[_0x4494('0x1b')];}logger['info']('['+[_0x8506a0[_0x4494('0x11')]()]+_0x4494('0x1c'),_0x5570a4);_0x49350a(_0x5570a4);})['catch'](function(_0x10b231){logger[_0x4494('0x13')]('['+[_0x8506a0[_0x4494('0x11')]()]+']',_0x10b231['message']);_0xcbe5a4(_0x10b231[_0x4494('0x14')]);});}else{logger['info']('['+[_0x8506a0[_0x4494('0x11')]()]+']\x20using\x20admin\x20profile');_0x5570a4[_0x4494('0x1a')]=_0x5570a4[_0x4494('0xd')];_0x5570a4[_0x4494('0x15')]=_0x5570a4['adminEmail'];_0x49350a(_0x5570a4);}});};}function createEndUser(_0x2f269a,_0x2ed20e,_0x491027,_0x268f14,_0x303321){logger[_0x4494('0x10')]('['+[_0x2f269a['toUpperCase']()]+_0x4494('0x1d'),_0x491027);return new Promise(function(_0x2e94af,_0x1273d7){var _0x19f483={'method':_0x4494('0x1e'),'uri':_0x268f14+_0x4494('0x1f')+_0x303321,'body':{'user_name':_0x491027[_0x4494('0x20')],'roles':_0x4494('0x21'),'first_name':_0x491027['endUserNumber'],'active':_0x4494('0x22'),'date_format':_0x4494('0x23'),'phone':_0x491027[_0x4494('0x20')]},'auth':_0x2ed20e,'json':!![]};return rp(_0x19f483)['then'](function(_0x209fe8){logger[_0x4494('0x10')]('['+[_0x2f269a[_0x4494('0x11')]()]+_0x4494('0x24'),_0x209fe8[_0x4494('0xe')]);_0x491027[_0x4494('0x25')]=_0x209fe8[_0x4494('0xe')]['sys_id'];_0x2e94af(_0x491027);})[_0x4494('0x26')](function(_0x1c6ff8){logger[_0x4494('0x13')]('['+[_0x2f269a[_0x4494('0x11')]()]+']',_0x1c6ff8[_0x4494('0x14')]);_0x1273d7(_0x1c6ff8[_0x4494('0x14')]);});});}function getEndUser(_0x5bba31,_0x302108,_0x1009a4,_0x3b3cae,_0x203517){return function(_0x2bb6ba){logger['info']('['+[_0x5bba31[_0x4494('0x11')]()]+_0x4494('0x27'),_0x2bb6ba);return new Promise(function(_0x506e6f,_0x3660ea){var _0x49a5c6={'method':'GET','uri':_0x1009a4+'sys_user?sysparm_query=phone%3D'+_0x2bb6ba[_0x4494('0x20')]+'&'+_0x3b3cae+'&'+_0x203517,'auth':_0x302108,'json':!![]};return rp(_0x49a5c6)[_0x4494('0xc')](function(_0x322748){if(_0x322748['result']['length']>0x0){_0x2bb6ba[_0x4494('0x25')]=_0x322748[_0x4494('0xe')][0x0][_0x4494('0xf')];logger[_0x4494('0x10')]('['+[_0x5bba31[_0x4494('0x11')]()]+_0x4494('0x28'),_0x2bb6ba);_0x506e6f(_0x2bb6ba);}else{return createEndUser(_0x5bba31,_0x302108,_0x2bb6ba,_0x1009a4,_0x3b3cae)[_0x4494('0xc')](function(_0x45e88f){logger[_0x4494('0x10')]('['+[_0x5bba31[_0x4494('0x11')]()]+_0x4494('0x29'),_0x45e88f);_0x506e6f(_0x45e88f);});}})[_0x4494('0x26')](function(_0x27d93f){logger['error']('['+[_0x5bba31[_0x4494('0x11')]()]+']',_0x27d93f[_0x4494('0x14')]);_0x3660ea(_0x27d93f[_0x4494('0x14')]);});});};}function getCustomFields(_0x3bfea6,_0x20b267){var _0x3cd671={};if(_0x3bfea6[_0x4494('0x18')]>0x0){_[_0x4494('0x2a')](_0x3bfea6,function(_0x231adc){if(_0x231adc['type']==='string'&&_0x231adc[_0x4494('0x2b')]&&!_0x231adc['customField']){_0x3cd671[_0x231adc[_0x4494('0x2c')][_0x4494('0x2d')]()]=_0x231adc[_0x4494('0x2e')][_0x4494('0x2f')]();}else if(_0x231adc[_0x4494('0x30')]==='string'&&_0x231adc['idField']&&_0x231adc[_0x4494('0x31')]){_0x3cd671[_0x231adc['idField'][_0x4494('0x2d')]()]=_0x231adc[_0x4494('0x2e')][_0x4494('0x2f')]();}else if(_0x231adc[_0x4494('0x30')]===_0x4494('0x32')&&_0x231adc[_0x4494('0x33')]&&_0x231adc[_0x4494('0x2c')]&&_0x231adc['customField']){_0x3cd671[_0x231adc[_0x4494('0x2c')][_0x4494('0x2d')]()]=_0x20b267[_0x231adc['variableName']][_0x4494('0x2f')]();}else if(_0x231adc[_0x4494('0x30')]===_0x4494('0x34')&&_0x231adc['Variable']&&_0x231adc[_0x4494('0x35')][_0x4494('0x36')]&&_0x231adc[_0x4494('0x2c')]&&_0x231adc[_0x4494('0x31')]){_0x3cd671[_0x231adc['idField']['toLowerCase']()]=_0x20b267[_0x231adc[_0x4494('0x35')][_0x4494('0x36')][_0x4494('0x2d')]()]['toString']();}});}return _0x3cd671;}function getTicket(_0x47b66d,_0x3717ae,_0x79e98c,_0x177035,_0x47c1cd,_0x311414){return function(_0x1800dd){logger['info']('['+[_0x47b66d[_0x4494('0x11')]()]+_0x4494('0x37'),_0x1800dd);return new Promise(function(_0xc2762d,_0x3d6647){var _0x274d7d=_0x47b66d['toLowerCase']()===_0x4494('0x38')?_0x1800dd[_0x4494('0x1a')]:_0x1800dd[_0x4494('0x25')];var _0x369f83={'method':_0x4494('0x1e'),'uri':_0x79e98c+_0x4494('0x39')+'?'+_0x311414,'body':Object[_0x4494('0x3a')]({},{'active':_0x4494('0x22'),'caller_id':_0x274d7d,'assigned_to':_0x1800dd[_0x4494('0x1a')],'short_description':intUtil[_0x4494('0x3b')](_0x177035['Subjects'],_0x47c1cd,'\x20'),'description':intUtil[_0x4494('0x3b')](_0x177035['Descriptions'],_0x47c1cd,'\x0a')},getCustomFields(_0x177035[_0x4494('0x3c')],_0x47c1cd)),'auth':_0x3717ae,'json':!![]};return rp(_0x369f83)[_0x4494('0xc')](function(_0x702ab7){logger[_0x4494('0x10')]('['+[_0x47b66d[_0x4494('0x11')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x702ab7[_0x4494('0xe')]);_0x1800dd['ticketId']=_0x702ab7['result']['sys_id'];_0x1800dd['ticketNumber']=_0x702ab7['result'][_0x4494('0x3d')];logger[_0x4494('0x10')]('['+[_0x47b66d[_0x4494('0x11')]()]+_0x4494('0x3e'),_0x1800dd);_0xc2762d(_0x1800dd);})[_0x4494('0x26')](function(_0x2a82c5){logger[_0x4494('0x13')]('['+[_0x47b66d['toUpperCase']()]+']',_0x2a82c5['message']);_0x3d6647(_0x2a82c5['message']);});});};}function createRemoteTag(_0x3ad850,_0x9ef5b3,_0x4e3199,_0x43b46f){return new Promise(function(_0x346d80,_0x18bbe3){var _0x328937={'method':_0x4494('0x1e'),'uri':_0x4e3199+'label'+'?'+_0x43b46f,'body':{'short_description':_0x3ad850,'global':!![],'active':!![],'name':_0x3ad850},'auth':_0x9ef5b3,'json':!![]};return rp(_0x328937)[_0x4494('0xc')](function(_0x522771){var _0x4bbd31=_0x522771[_0x4494('0xe')]['sys_id'];_0x346d80(_0x4bbd31);});});}function getRemoteTag(_0x26d91d,_0x1bd489,_0x55ee90,_0x49fcd6,_0x2a91c2){return new Promise(function(_0x2fb2f3,_0xc32e50){var _0x49a187={'method':_0x4494('0x3f'),'uri':_0x55ee90+_0x4494('0x40')+_0x4494('0x41')+_0x26d91d+'&'+_0x49fcd6,'auth':_0x1bd489,'json':!![]};return rp(_0x49a187)[_0x4494('0xc')](function(_0x282b45){if(_0x282b45[_0x4494('0xe')]['length']>0x0){var _0x5c8b56=_0x282b45[_0x4494('0xe')][0x0]['sys_id'];_0x2fb2f3(_0x5c8b56);}else{return createRemoteTag(_0x26d91d,_0x1bd489,_0x55ee90,_0x49fcd6)[_0x4494('0xc')](function(_0x3aff06){_0x2fb2f3(_0x3aff06);});}});});}function assignTagToIncident(_0x3cc01e,_0x49112e,_0x4dd3af,_0x1e1ab4,_0x43bfba){return new Promise(function(_0x4766dd,_0x2c7c18){var _0x3dc04a={'method':_0x4494('0x1e'),'uri':_0x4dd3af+_0x4494('0x42')+'?'+_0x43bfba,'body':{'label':_0x3cc01e,'table':'incident','id_type':_0x4494('0x43'),'table_key':_0x1e1ab4[_0x4494('0x44')],'title':'Incident\x20-\x20'+_0x1e1ab4[_0x4494('0x45')],'id_display':_0x1e1ab4[_0x4494('0x45')]},'auth':_0x49112e,'json':!![]};return rp(_0x3dc04a)[_0x4494('0xc')](function(_0x470236){_0x4766dd();})[_0x4494('0x26')](function(){_0x4766dd();});});}function manageTags(_0x27d07b,_0x6a9289,_0x43583a,_0x3a7d93,_0x567269,_0x3f35e8,_0x588528){return new Promise(function(_0x5ed118,_0x2911fc){var _0x472ea6=[];_0x6a9289['forEach'](function(_0xc7e69a){_0x472ea6[_0x4494('0x46')](getRemoteTag(_0xc7e69a,_0x43583a,_0x3a7d93,_0x3f35e8,_0x588528));});return Promise[_0x4494('0x47')](_0x472ea6)[_0x4494('0xc')](function(_0x2ae8e6){if(_0x2ae8e6['length']){logger[_0x4494('0x10')]('['+[_0x27d07b[_0x4494('0x11')]()]+_0x4494('0x48'),_0x2ae8e6);var _0x299b8c=[];_0x2ae8e6[_0x4494('0x2a')](function(_0x1c3637){_0x299b8c['push'](assignTagToIncident(_0x1c3637,_0x43583a,_0x3a7d93,_0x567269,_0x3f35e8));});return Promise['all'](_0x299b8c)[_0x4494('0xc')](function(){_0x5ed118();})[_0x4494('0x26')](function(){_0x5ed118();});}else{_0x5ed118();}});});}function getTags(_0x3f62f4,_0x46cb05,_0x33c5ae,_0x2f3e39,_0xb54e67,_0x15c6c1){return function(_0xa85960){return new Promise(function(_0x11aba8,_0x508128){var _0x5562a3=[];var _0x5e900c=_0x2f3e39[_0x4494('0x49')];if(_0x5e900c&&_0x5e900c[_0x4494('0x18')]>0x0){_0x5562a3=_['map'](_0x5e900c,_0x4494('0x36'));}if(_0x5562a3[_0x4494('0x18')]>0x0){return manageTags(_0x3f62f4,_0x5562a3,_0x46cb05,_0x33c5ae,_0xa85960,_0xb54e67,_0x15c6c1)[_0x4494('0xc')](function(){_0x11aba8(_0xa85960);});}else{_0x11aba8(_0xa85960);}});};}function emit(_0x1ba9ce,_0x12eb81,_0x30468d){var _0xaa2ad3='%26sysparm_record_target%3Dincident'+_0x4494('0x4a')+_0x4494('0x4b')+_0x4494('0x4c');var _0x107e03={'uri':_0x1ba9ce+_0x4494('0x4d')+_0x30468d+_0xaa2ad3};io['to'](util[_0x4494('0x4e')](_0x4494('0x4f'),_0x12eb81))[_0x4494('0x50')]('trigger:browser:url',_0x107e03);}exports['cs']=function(_0xff46f3,_0x59ec0f,_0x556cdd,_0x7654c6,_0x36714f,_0x4c90e0,_0x5a5edf,_0x2f8459){var _0xa38100={};var _0x4f6387={'user':_0x4c90e0[_0x4494('0x51')],'pass':_0x4c90e0[_0x4494('0x52')]};var _0x25053a='sysparm_limit=1';var _0x4bef06='sysparm_display_value=true';_0x4c90e0[_0x4494('0x53')]=intUtil[_0x4494('0x54')](_0x4c90e0[_0x4494('0x53')]);_0x4c90e0[_0x4494('0x55')]=intUtil[_0x4494('0x54')](_0x4c90e0['serverUrl']);var _0x2382e3=util['format']('%s/api/now/table/',_0x4c90e0[_0x4494('0x53')]);_0xa38100['userEmail']=!_[_0x4494('0x56')](_0x7654c6)?_0x7654c6['email']:null;_0xa38100[_0x4494('0x1b')]=_0x4c90e0['email'];_0xa38100['endUserNumber']=_0x2f8459['toLowerCase']()==='outbound'?_0x59ec0f[_0x4494('0x57')]:_0x59ec0f[_0x4494('0x58')];_0xa38100[_0x4494('0x59')]=_0x2f8459===_0x4494('0x5a')||_0x2f8459===_0x4494('0x5b')?_0x4494('0x5a'):_0x4494('0x38');var _0x46ec48=util[_0x4494('0x4e')](_0x4494('0x5c'),_0x4c90e0['serverUrl'],_0x59ec0f['uniqueid'],md5(_0x59ec0f['uniqueid']));if(_0x36714f&&_0x36714f[_0x4494('0x5d')]){logger[_0x4494('0x10')](_0x4494('0x5e'),'Recording\x20is\x20enabled!');_0x59ec0f[_0x4494('0x5f')]=_0x46ec48;}else if(_0x5a5edf&&_0x5a5edf[_0x4494('0x60')]&&_0x5a5edf[_0x4494('0x60')]!==_0x4494('0x61')){logger[_0x4494('0x10')]('[OUTBOUND]',_0x4494('0x62'));_0x59ec0f[_0x4494('0x5f')]=_0x46ec48;}else{_0x59ec0f['recordingURL']='';}return getAdminUser(_0x2f8459,_0x4f6387,_0xa38100,_0x2382e3,_0x4bef06,_0x25053a)['then'](getUser(_0x2f8459,_0x4f6387,_0x2382e3,_0x4bef06,_0x25053a))['then'](getEndUser(_0x2f8459,_0x4f6387,_0x2382e3,_0x4bef06,_0x25053a))['then'](getTicket(_0x2f8459,_0x4f6387,_0x2382e3,_0x556cdd,_0x59ec0f,_0x4bef06))['then'](function(_0x56594d){logger[_0x4494('0x10')](util[_0x4494('0x4e')](_0x4494('0x63'),_0x56594d[_0x4494('0x44')]));logger[_0x4494('0x10')](util[_0x4494('0x4e')](_0x4494('0x64'),_0x2f8459));if(_0x2f8459!=='abandoned'){logger[_0x4494('0x10')]('['+[_0x2f8459['toUpperCase']()]+']',_0x4494('0x65'));emit(_0x4c90e0[_0x4494('0x53')],_0x7654c6[_0x4494('0x36')],_0x56594d[_0x4494('0x44')]);}})[_0x4494('0x26')](function(_0x500858){logger[_0x4494('0x13')]('['+[_0x2f8459[_0x4494('0x11')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util['inspect'](_0x500858,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x25b0=['Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','defaults','redis','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20createEndUser\x20crm','forEach','type','string','nameField','idField','toLowerCase','customField','content','variable','variableName','toString','customVariable','Variable','name','outbound','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','label_entry','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','abandoned','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s'];(function(_0x4ba73a,_0x5927dd){var _0x252a3d=function(_0x164bc7){while(--_0x164bc7){_0x4ba73a['push'](_0x4ba73a['shift']());}};_0x252a3d(++_0x5927dd);}(_0x25b0,0x140));var _0x025b=function(_0x31c3be,_0x5e540f){_0x31c3be=_0x31c3be-0x0;var _0x48314d=_0x25b0[_0x31c3be];return _0x48314d;};'use strict';var _=require(_0x025b('0x0'));var Promise=require(_0x025b('0x1'));var rp=require(_0x025b('0x2'));var util=require(_0x025b('0x3'));var md5=require(_0x025b('0x4'));var Redis=require(_0x025b('0x5'));var intUtil=require(_0x025b('0x6'));var config=require(_0x025b('0x7'));var logger=require(_0x025b('0x8'))(_0x025b('0x9'));config['redis']=_[_0x025b('0xa')](config[_0x025b('0xb')],{'host':_0x025b('0xc'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x025b('0xb')]));function getAdminUser(_0x308d39,_0x1add20,_0x2f9d91,_0xf259e7,_0x4428c3,_0x3851d4){return new Promise(function(_0x5bdfaf,_0xd885bd){var _0x30d59e={'method':_0x025b('0xd'),'uri':_0xf259e7+_0x025b('0xe')+'&'+_0x4428c3+'&'+_0x3851d4,'auth':_0x1add20,'json':!![]};return rp(_0x30d59e)[_0x025b('0xf')](function(_0x2a0d1f){if(_0x2a0d1f[_0x025b('0x10')][_0x025b('0x11')]>0x0){_0x2f9d91[_0x025b('0x12')]=_0x2a0d1f['result'][0x0][_0x025b('0x13')];}logger[_0x025b('0x14')]('['+[_0x308d39[_0x025b('0x15')]()]+_0x025b('0x16'),_0x2f9d91);_0x5bdfaf(_0x2f9d91);})[_0x025b('0x17')](function(_0x4fbda6){logger[_0x025b('0x18')]('['+[_0x308d39[_0x025b('0x15')]()]+']',_0x4fbda6[_0x025b('0x19')]);_0xd885bd(_0x4fbda6[_0x025b('0x19')]);});});}function getUser(_0x4d480f,_0x263191,_0x41b189,_0x50d54b,_0x242be4){return function(_0x360856){logger[_0x025b('0x14')]('['+[_0x4d480f[_0x025b('0x15')]()]+_0x025b('0x1a'),_0x360856);return new Promise(function(_0x795cac,_0xf43f34){if(intUtil['validateEmail'](_0x360856[_0x025b('0x1b')])){var _0x3c1a58={'method':_0x025b('0xd'),'uri':_0x41b189+_0x025b('0x1c')+_0x360856[_0x025b('0x1b')]+'&'+_0x50d54b+'&'+_0x242be4,'auth':_0x263191,'json':!![]};logger[_0x025b('0x14')]('['+[_0x4d480f[_0x025b('0x15')]()]+_0x025b('0x1d'),_0x3c1a58);return rp(_0x3c1a58)[_0x025b('0xf')](function(_0x3c26f7){logger['info']('['+[_0x4d480f[_0x025b('0x15')]()]+_0x025b('0x1e'),_0x3c26f7);if(_0x3c26f7[_0x025b('0x10')][_0x025b('0x11')]>0x0&&String(_0x3c26f7['result'][0x0]['active'])===_0x025b('0x1f')){_0x360856[_0x025b('0x20')]=_0x3c26f7[_0x025b('0x10')][0x0][_0x025b('0x13')];}else{_0x360856['userId']=_0x360856[_0x025b('0x12')];_0x360856[_0x025b('0x1b')]=_0x360856[_0x025b('0x21')];}logger[_0x025b('0x14')]('['+[_0x4d480f[_0x025b('0x15')]()]+_0x025b('0x22'),_0x360856);_0x795cac(_0x360856);})[_0x025b('0x17')](function(_0x31fd5a){logger[_0x025b('0x18')]('['+[_0x4d480f[_0x025b('0x15')]()]+']',_0x31fd5a[_0x025b('0x19')]);_0xf43f34(_0x31fd5a[_0x025b('0x19')]);});}else{logger[_0x025b('0x14')]('['+[_0x4d480f[_0x025b('0x15')]()]+']\x20using\x20admin\x20profile');_0x360856[_0x025b('0x20')]=_0x360856[_0x025b('0x12')];_0x360856[_0x025b('0x1b')]=_0x360856[_0x025b('0x21')];_0x795cac(_0x360856);}});};}function createEndUser(_0x5c9614,_0x2bf984,_0x503aaf,_0x1f19d9,_0x21b41a){logger[_0x025b('0x14')]('['+[_0x5c9614[_0x025b('0x15')]()]+_0x025b('0x23'),_0x503aaf);return new Promise(function(_0x2f02bc,_0x20d97e){var _0x562be1={'method':_0x025b('0x24'),'uri':_0x1f19d9+'sys_user?'+_0x21b41a,'body':{'user_name':_0x503aaf[_0x025b('0x25')],'roles':_0x025b('0x26'),'first_name':_0x503aaf[_0x025b('0x25')],'active':_0x025b('0x1f'),'date_format':'System','phone':_0x503aaf[_0x025b('0x25')]},'auth':_0x2bf984,'json':!![]};return rp(_0x562be1)[_0x025b('0xf')](function(_0x3078ea){logger[_0x025b('0x14')]('['+[_0x5c9614[_0x025b('0x15')]()]+_0x025b('0x27'),_0x3078ea[_0x025b('0x10')]);_0x503aaf[_0x025b('0x28')]=_0x3078ea['result'][_0x025b('0x13')];_0x2f02bc(_0x503aaf);})[_0x025b('0x17')](function(_0x507b89){logger[_0x025b('0x18')]('['+[_0x5c9614[_0x025b('0x15')]()]+']',_0x507b89[_0x025b('0x19')]);_0x20d97e(_0x507b89[_0x025b('0x19')]);});});}function getEndUser(_0x369de8,_0x4f1715,_0x484ec2,_0x2bac8a,_0xadab9){return function(_0x322099){logger[_0x025b('0x14')]('['+[_0x369de8[_0x025b('0x15')]()]+_0x025b('0x29'),_0x322099);return new Promise(function(_0x312a20,_0x49269f){var _0x4cecae={'method':'GET','uri':_0x484ec2+'sys_user?sysparm_query=phone%3D'+_0x322099['endUserNumber']+'&'+_0x2bac8a+'&'+_0xadab9,'auth':_0x4f1715,'json':!![]};return rp(_0x4cecae)[_0x025b('0xf')](function(_0x46099e){if(_0x46099e[_0x025b('0x10')]['length']>0x0){_0x322099[_0x025b('0x28')]=_0x46099e['result'][0x0]['sys_id'];logger[_0x025b('0x14')]('['+[_0x369de8[_0x025b('0x15')]()]+'],\x20getEndUser\x20crm',_0x322099);_0x312a20(_0x322099);}else{return createEndUser(_0x369de8,_0x4f1715,_0x322099,_0x484ec2,_0x2bac8a)[_0x025b('0xf')](function(_0xb8e90){logger[_0x025b('0x14')]('['+[_0x369de8['toUpperCase']()]+_0x025b('0x2a'),_0xb8e90);_0x312a20(_0xb8e90);});}})['catch'](function(_0x30c3d5){logger[_0x025b('0x18')]('['+[_0x369de8[_0x025b('0x15')]()]+']',_0x30c3d5[_0x025b('0x19')]);_0x49269f(_0x30c3d5['message']);});});};}function getCustomFields(_0xfc7103,_0x5ac85f){var _0x7b1fc2={};if(_0xfc7103['length']>0x0){_[_0x025b('0x2b')](_0xfc7103,function(_0x17fd49){if(_0x17fd49[_0x025b('0x2c')]===_0x025b('0x2d')&&_0x17fd49[_0x025b('0x2e')]&&!_0x17fd49['customField']){_0x7b1fc2[_0x17fd49[_0x025b('0x2f')][_0x025b('0x30')]()]=_0x17fd49['content']['toString']();}else if(_0x17fd49[_0x025b('0x2c')]===_0x025b('0x2d')&&_0x17fd49[_0x025b('0x2f')]&&_0x17fd49[_0x025b('0x31')]){_0x7b1fc2[_0x17fd49[_0x025b('0x2f')]['toLowerCase']()]=_0x17fd49[_0x025b('0x32')]['toString']();}else if(_0x17fd49[_0x025b('0x2c')]===_0x025b('0x33')&&_0x17fd49[_0x025b('0x34')]&&_0x17fd49[_0x025b('0x2f')]&&_0x17fd49[_0x025b('0x31')]){_0x7b1fc2[_0x17fd49['idField'][_0x025b('0x30')]()]=_0x5ac85f[_0x17fd49[_0x025b('0x34')]][_0x025b('0x35')]();}else if(_0x17fd49[_0x025b('0x2c')]===_0x025b('0x36')&&_0x17fd49[_0x025b('0x37')]&&_0x17fd49[_0x025b('0x37')][_0x025b('0x38')]&&_0x17fd49[_0x025b('0x2f')]&&_0x17fd49[_0x025b('0x31')]){_0x7b1fc2[_0x17fd49[_0x025b('0x2f')][_0x025b('0x30')]()]=_0x5ac85f[_0x17fd49[_0x025b('0x37')][_0x025b('0x38')][_0x025b('0x30')]()]['toString']();}});}return _0x7b1fc2;}function getTicket(_0x503e96,_0x5c7e61,_0x54bba6,_0x23cd60,_0x12bf43,_0x38ef9e){return function(_0x10a481){logger[_0x025b('0x14')]('['+[_0x503e96[_0x025b('0x15')]()]+']\x20getTicket\x20input\x20crm',_0x10a481);return new Promise(function(_0x1a8ce0,_0x3f4c20){var _0x58a70f=_0x503e96[_0x025b('0x30')]()===_0x025b('0x39')?_0x10a481['userId']:_0x10a481[_0x025b('0x28')];var _0x10a081={'method':_0x025b('0x24'),'uri':_0x54bba6+_0x025b('0x3a')+'?'+_0x38ef9e,'body':Object[_0x025b('0x3b')]({},{'active':'true','caller_id':_0x58a70f,'assigned_to':_0x10a481[_0x025b('0x20')],'short_description':intUtil[_0x025b('0x3c')](_0x23cd60[_0x025b('0x3d')],_0x12bf43,'\x20'),'description':intUtil[_0x025b('0x3c')](_0x23cd60['Descriptions'],_0x12bf43,'\x0a')},getCustomFields(_0x23cd60[_0x025b('0x3e')],_0x12bf43)),'auth':_0x5c7e61,'json':!![]};return rp(_0x10a081)[_0x025b('0xf')](function(_0x30a205){logger[_0x025b('0x14')]('['+[_0x503e96[_0x025b('0x15')]()]+_0x025b('0x3f'),_0x30a205['result']);_0x10a481[_0x025b('0x40')]=_0x30a205[_0x025b('0x10')][_0x025b('0x13')];_0x10a481['ticketNumber']=_0x30a205[_0x025b('0x10')][_0x025b('0x41')];logger[_0x025b('0x14')]('['+[_0x503e96['toUpperCase']()]+']\x20getTicket\x20crm',_0x10a481);_0x1a8ce0(_0x10a481);})[_0x025b('0x17')](function(_0x5ea697){logger[_0x025b('0x18')]('['+[_0x503e96[_0x025b('0x15')]()]+']',_0x5ea697[_0x025b('0x19')]);_0x3f4c20(_0x5ea697['message']);});});};}function createRemoteTag(_0x366b32,_0x36e174,_0x3edd90,_0x193932){return new Promise(function(_0x58d704,_0x4e2af6){var _0x2a79a0={'method':_0x025b('0x24'),'uri':_0x3edd90+_0x025b('0x42')+'?'+_0x193932,'body':{'short_description':_0x366b32,'global':!![],'active':!![],'name':_0x366b32},'auth':_0x36e174,'json':!![]};return rp(_0x2a79a0)[_0x025b('0xf')](function(_0x365b67){var _0x3eadab=_0x365b67[_0x025b('0x10')]['sys_id'];_0x58d704(_0x3eadab);});});}function getRemoteTag(_0x23cc31,_0x2875e5,_0x4d39fb,_0xa54811,_0x19db62){return new Promise(function(_0x116dce,_0x2a4ef6){var _0x4298a7={'method':_0x025b('0xd'),'uri':_0x4d39fb+_0x025b('0x42')+'?sysparm_query=name%3D'+_0x23cc31+'&'+_0xa54811,'auth':_0x2875e5,'json':!![]};return rp(_0x4298a7)[_0x025b('0xf')](function(_0x5a05b7){if(_0x5a05b7[_0x025b('0x10')][_0x025b('0x11')]>0x0){var _0x222699=_0x5a05b7[_0x025b('0x10')][0x0]['sys_id'];_0x116dce(_0x222699);}else{return createRemoteTag(_0x23cc31,_0x2875e5,_0x4d39fb,_0xa54811)['then'](function(_0x458bb3){_0x116dce(_0x458bb3);});}});});}function assignTagToIncident(_0x120c85,_0x840d96,_0x595e2e,_0x2655a8,_0x3c2208){return new Promise(function(_0x14ab21,_0x10ca2b){var _0x110716={'method':_0x025b('0x24'),'uri':_0x595e2e+_0x025b('0x43')+'?'+_0x3c2208,'body':{'label':_0x120c85,'table':'incident','id_type':'Incident','table_key':_0x2655a8['ticketId'],'title':_0x025b('0x44')+_0x2655a8[_0x025b('0x45')],'id_display':_0x2655a8['ticketNumber']},'auth':_0x840d96,'json':!![]};return rp(_0x110716)['then'](function(_0x4371d3){_0x14ab21();})['catch'](function(){_0x14ab21();});});}function manageTags(_0x4bad94,_0xbb4997,_0x3390d1,_0xd7fac,_0x4e42bb,_0x499b8d,_0x10af4a){return new Promise(function(_0x1cc3d5,_0x3df57f){var _0x4d6fe3=[];_0xbb4997[_0x025b('0x2b')](function(_0x1f2e3b){_0x4d6fe3[_0x025b('0x46')](getRemoteTag(_0x1f2e3b,_0x3390d1,_0xd7fac,_0x499b8d,_0x10af4a));});return Promise[_0x025b('0x47')](_0x4d6fe3)[_0x025b('0xf')](function(_0x220416){if(_0x220416[_0x025b('0x11')]){logger[_0x025b('0x14')]('['+[_0x4bad94['toUpperCase']()]+_0x025b('0x48'),_0x220416);var _0x570694=[];_0x220416['forEach'](function(_0x56a64a){_0x570694[_0x025b('0x46')](assignTagToIncident(_0x56a64a,_0x3390d1,_0xd7fac,_0x4e42bb,_0x499b8d));});return Promise[_0x025b('0x47')](_0x570694)[_0x025b('0xf')](function(){_0x1cc3d5();})[_0x025b('0x17')](function(){_0x1cc3d5();});}else{_0x1cc3d5();}});});}function getTags(_0x14d99c,_0x2a8ef0,_0x538cfe,_0x5e6749,_0x2d76e8,_0x112c07){return function(_0x2a2eef){return new Promise(function(_0x5f1be7,_0x16ecd8){var _0x2e09ba=[];var _0x365ba3=_0x5e6749[_0x025b('0x49')];if(_0x365ba3&&_0x365ba3['length']>0x0){_0x2e09ba=_['map'](_0x365ba3,_0x025b('0x38'));}if(_0x2e09ba[_0x025b('0x11')]>0x0){return manageTags(_0x14d99c,_0x2e09ba,_0x2a8ef0,_0x538cfe,_0x2a2eef,_0x2d76e8,_0x112c07)[_0x025b('0xf')](function(){_0x5f1be7(_0x2a2eef);});}else{_0x5f1be7(_0x2a2eef);}});};}function emit(_0x5b6ce6,_0x3819bd,_0x88d8d){var _0x406f02='%26sysparm_record_target%3Dincident'+_0x025b('0x4a')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x42556e={'uri':_0x5b6ce6+_0x025b('0x4b')+_0x88d8d+_0x406f02};io['to'](util[_0x025b('0x4c')](_0x025b('0x4d'),_0x3819bd))[_0x025b('0x4e')](_0x025b('0x4f'),_0x42556e);}exports['cs']=function(_0x1e0a3a,_0x48b8f2,_0x1cc2ca,_0x35d69a,_0x8060b4,_0x162738,_0x53328e,_0x9c221b){var _0x8d32ff={};var _0x2b6810={'user':_0x162738[_0x025b('0x50')],'pass':_0x162738['password']};var _0x39692d=_0x025b('0x51');var _0x4febfc='sysparm_display_value=true';_0x162738[_0x025b('0x52')]=intUtil[_0x025b('0x53')](_0x162738['remoteUri']);_0x162738[_0x025b('0x54')]=intUtil['stripTrailingSlash'](_0x162738['serverUrl']);var _0x185dd0=util[_0x025b('0x4c')](_0x025b('0x55'),_0x162738[_0x025b('0x52')]);_0x8d32ff[_0x025b('0x1b')]=!_[_0x025b('0x56')](_0x35d69a)?_0x35d69a['email']:null;_0x8d32ff[_0x025b('0x21')]=_0x162738[_0x025b('0x57')];_0x8d32ff[_0x025b('0x25')]=_0x9c221b['toLowerCase']()===_0x025b('0x39')?_0x48b8f2[_0x025b('0x58')]:_0x48b8f2[_0x025b('0x59')];_0x8d32ff[_0x025b('0x5a')]=_0x9c221b===_0x025b('0x5b')||_0x9c221b===_0x025b('0x5c')?_0x025b('0x5b'):'outbound';var _0x5331ec=util[_0x025b('0x4c')](_0x025b('0x5d'),_0x162738['serverUrl'],_0x48b8f2['uniqueid'],md5(_0x48b8f2[_0x025b('0x5e')]));if(_0x8060b4&&_0x8060b4[_0x025b('0x5f')]){logger[_0x025b('0x14')](_0x025b('0x60'),_0x025b('0x61'));_0x48b8f2[_0x025b('0x62')]=_0x5331ec;}else if(_0x53328e&&_0x53328e['recordingFormat']&&_0x53328e[_0x025b('0x63')]!==_0x025b('0x64')){logger[_0x025b('0x14')](_0x025b('0x65'),'Recording\x20is\x20enabled!');_0x48b8f2[_0x025b('0x62')]=_0x5331ec;}else{_0x48b8f2[_0x025b('0x62')]='';}return getAdminUser(_0x9c221b,_0x2b6810,_0x8d32ff,_0x185dd0,_0x4febfc,_0x39692d)[_0x025b('0xf')](getUser(_0x9c221b,_0x2b6810,_0x185dd0,_0x4febfc,_0x39692d))[_0x025b('0xf')](getEndUser(_0x9c221b,_0x2b6810,_0x185dd0,_0x4febfc,_0x39692d))[_0x025b('0xf')](getTicket(_0x9c221b,_0x2b6810,_0x185dd0,_0x1cc2ca,_0x48b8f2,_0x4febfc))[_0x025b('0xf')](function(_0x63a3a4){logger['info'](util['format'](_0x025b('0x66'),_0x63a3a4[_0x025b('0x40')]));logger[_0x025b('0x14')](util[_0x025b('0x4c')](_0x025b('0x67'),_0x9c221b));if(_0x9c221b!==_0x025b('0x5c')){logger[_0x025b('0x14')]('['+[_0x9c221b[_0x025b('0x15')]()]+']',_0x025b('0x68'));emit(_0x162738[_0x025b('0x52')],_0x35d69a['name'],_0x63a3a4['ticketId']);}})[_0x025b('0x17')](function(_0x5f9485){logger[_0x025b('0x18')]('['+[_0x9c221b[_0x025b('0x15')]()]+_0x025b('0x69'),util['inspect'](_0x5f9485,{'showHidden':!![],'depth':null}));});};
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