Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 8169905..321fe8d 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1261=['recordingURL','The\x20ticket\x20ID\x20is:\x20%s','format','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','result','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','GET','],\x20getUser\x20rp\x20obj','then','length','active','true','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','userId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','string','nameField','toLowerCase','content','toString','idField','variable','variableName','customVariable','Variable','customField','name',']\x20getTicket\x20input\x20crm','incident','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','Incident\x20-\x20',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','emit','username','password','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','userEmail','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none'];(function(_0x411069,_0x16ae05){var _0x68c645=function(_0x55d1c8){while(--_0x55d1c8){_0x411069['push'](_0x411069['shift']());}};_0x68c645(++_0x16ae05);}(_0x1261,0x144));var _0x1126=function(_0x15b380,_0x1a3c5f){_0x15b380=_0x15b380-0x0;var _0x232c5c=_0x1261[_0x15b380];return _0x232c5c;};'use strict';var _=require('lodash');var Promise=require(_0x1126('0x0'));var rp=require(_0x1126('0x1'));var util=require(_0x1126('0x2'));var md5=require(_0x1126('0x3'));var Redis=require(_0x1126('0x4'));var intUtil=require(_0x1126('0x5'));var config=require(_0x1126('0x6'));var logger=require(_0x1126('0x7'))(_0x1126('0x8'));config[_0x1126('0x9')]=_['defaults'](config['redis'],{'host':_0x1126('0xa'),'port':0x18eb});var io=require(_0x1126('0xb'))(new Redis(config['redis']));function getAdminUser(_0x17e5f0,_0x28772d,_0x245be9,_0x3abb0b,_0x2d9033,_0x59cfa1){return new Promise(function(_0x3f09ac,_0x18dbe6){var _0x167ef1={'method':'GET','uri':_0x3abb0b+_0x1126('0xc')+'&'+_0x2d9033+'&'+_0x59cfa1,'auth':_0x28772d,'json':!![]};return rp(_0x167ef1)['then'](function(_0x52ef15){if(_0x52ef15[_0x1126('0xd')]['length']>0x0){_0x245be9[_0x1126('0xe')]=_0x52ef15[_0x1126('0xd')][0x0][_0x1126('0xf')];}logger[_0x1126('0x10')]('['+[_0x17e5f0[_0x1126('0x11')]()]+_0x1126('0x12'),_0x245be9);_0x3f09ac(_0x245be9);})[_0x1126('0x13')](function(_0x2048ad){logger[_0x1126('0x14')]('['+[_0x17e5f0['toUpperCase']()]+']',_0x2048ad['message']);_0x18dbe6(_0x2048ad[_0x1126('0x15')]);});});}function getUser(_0x154e20,_0x279455,_0x4be0c6,_0x45149c,_0x4794a7){return function(_0x35fe9f){logger[_0x1126('0x10')]('['+[_0x154e20[_0x1126('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x35fe9f);return new Promise(function(_0x245cd7,_0x1695f6){if(intUtil['validateEmail'](_0x35fe9f['userEmail'])){var _0x22ae0b={'method':_0x1126('0x16'),'uri':_0x4be0c6+'sys_user?sysparm_query=email%3D'+_0x35fe9f['userEmail']+'&'+_0x45149c+'&'+_0x4794a7,'auth':_0x279455,'json':!![]};logger[_0x1126('0x10')]('['+[_0x154e20['toUpperCase']()]+_0x1126('0x17'),_0x22ae0b);return rp(_0x22ae0b)[_0x1126('0x18')](function(_0x2f70ac){logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+'],\x20getUser\x20entity',_0x2f70ac);if(_0x2f70ac['result'][_0x1126('0x19')]>0x0&&String(_0x2f70ac[_0x1126('0xd')][0x0][_0x1126('0x1a')])===_0x1126('0x1b')){_0x35fe9f['userId']=_0x2f70ac[_0x1126('0xd')][0x0][_0x1126('0xf')];}else{_0x35fe9f['userId']=_0x35fe9f[_0x1126('0xe')];_0x35fe9f['userEmail']=_0x35fe9f['adminEmail'];}logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+_0x1126('0x1c'),_0x35fe9f);_0x245cd7(_0x35fe9f);})[_0x1126('0x13')](function(_0x34bcf1){logger[_0x1126('0x14')]('['+[_0x154e20[_0x1126('0x11')]()]+']',_0x34bcf1[_0x1126('0x15')]);_0x1695f6(_0x34bcf1[_0x1126('0x15')]);});}else{logger['info']('['+[_0x154e20[_0x1126('0x11')]()]+_0x1126('0x1d'));_0x35fe9f[_0x1126('0x1e')]=_0x35fe9f['adminId'];_0x35fe9f['userEmail']=_0x35fe9f[_0x1126('0x1f')];_0x245cd7(_0x35fe9f);}});};}function createEndUser(_0x39bf0e,_0x55e195,_0x2fb797,_0x23d2bc,_0x4a334a){logger[_0x1126('0x10')]('['+[_0x39bf0e['toUpperCase']()]+_0x1126('0x20'),_0x2fb797);return new Promise(function(_0x4bd50b,_0x771bb8){var _0x583ce6={'method':_0x1126('0x21'),'uri':_0x23d2bc+'sys_user?'+_0x4a334a,'body':{'user_name':_0x2fb797['endUserNumber'],'roles':'user','first_name':_0x2fb797[_0x1126('0x22')],'active':_0x1126('0x1b'),'date_format':_0x1126('0x23'),'phone':_0x2fb797['endUserNumber']},'auth':_0x55e195,'json':!![]};return rp(_0x583ce6)[_0x1126('0x18')](function(_0x226afb){logger['info']('['+[_0x39bf0e[_0x1126('0x11')]()]+_0x1126('0x24'),_0x226afb[_0x1126('0xd')]);_0x2fb797[_0x1126('0x25')]=_0x226afb['result']['sys_id'];_0x4bd50b(_0x2fb797);})[_0x1126('0x13')](function(_0x19e6e4){logger[_0x1126('0x14')]('['+[_0x39bf0e[_0x1126('0x11')]()]+']',_0x19e6e4['message']);_0x771bb8(_0x19e6e4[_0x1126('0x15')]);});});}function getEndUser(_0x6f4312,_0x313ebe,_0x22436c,_0x3b0f79,_0x5df232){return function(_0x2a0dfe){logger[_0x1126('0x10')]('['+[_0x6f4312[_0x1126('0x11')]()]+_0x1126('0x26'),_0x2a0dfe);return new Promise(function(_0x5c019d,_0x4ca51c){var _0x22827a={'method':_0x1126('0x16'),'uri':_0x22436c+'sys_user?sysparm_query=phone%3D'+_0x2a0dfe[_0x1126('0x22')]+'&'+_0x3b0f79+'&'+_0x5df232,'auth':_0x313ebe,'json':!![]};return rp(_0x22827a)[_0x1126('0x18')](function(_0x11b0f6){if(_0x11b0f6['result']['length']>0x0){_0x2a0dfe[_0x1126('0x25')]=_0x11b0f6[_0x1126('0xd')][0x0][_0x1126('0xf')];logger[_0x1126('0x10')]('['+[_0x6f4312['toUpperCase']()]+_0x1126('0x27'),_0x2a0dfe);_0x5c019d(_0x2a0dfe);}else{return createEndUser(_0x6f4312,_0x313ebe,_0x2a0dfe,_0x22436c,_0x3b0f79)['then'](function(_0x8abfe3){logger[_0x1126('0x10')]('['+[_0x6f4312[_0x1126('0x11')]()]+_0x1126('0x28'),_0x8abfe3);_0x5c019d(_0x8abfe3);});}})[_0x1126('0x13')](function(_0x5746f6){logger[_0x1126('0x14')]('['+[_0x6f4312[_0x1126('0x11')]()]+']',_0x5746f6[_0x1126('0x15')]);_0x4ca51c(_0x5746f6[_0x1126('0x15')]);});});};}function getCustomFields(_0x3469a2,_0x3442b8){var _0x3052f9={};if(_0x3469a2['length']>0x0){_[_0x1126('0x29')](_0x3469a2,function(_0x154c28){if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x2b')&&_0x154c28[_0x1126('0x2c')]&&!_0x154c28['customField']){_0x3052f9[_0x154c28['idField'][_0x1126('0x2d')]()]=_0x154c28[_0x1126('0x2e')][_0x1126('0x2f')]();}else if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x2b')&&_0x154c28[_0x1126('0x30')]&&_0x154c28['customField']){_0x3052f9[_0x154c28['idField']['toLowerCase']()]=_0x154c28[_0x1126('0x2e')]['toString']();}else if(_0x154c28[_0x1126('0x2a')]===_0x1126('0x31')&&_0x154c28[_0x1126('0x32')]&&_0x154c28[_0x1126('0x30')]&&_0x154c28['customField']){_0x3052f9[_0x154c28['idField'][_0x1126('0x2d')]()]=_0x3442b8[_0x154c28[_0x1126('0x32')]][_0x1126('0x2f')]();}else if(_0x154c28['type']===_0x1126('0x33')&&_0x154c28['Variable']&&_0x154c28[_0x1126('0x34')]['name']&&_0x154c28[_0x1126('0x30')]&&_0x154c28[_0x1126('0x35')]){_0x3052f9[_0x154c28[_0x1126('0x30')]['toLowerCase']()]=_0x3442b8[_0x154c28[_0x1126('0x34')][_0x1126('0x36')][_0x1126('0x2d')]()]['toString']();}});}return _0x3052f9;}function getTicket(_0x58ff3a,_0x4dd7f5,_0x6e78cf,_0x520b62,_0x1e197e,_0x507568){return function(_0x2f45b9){logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x37'),_0x2f45b9);return new Promise(function(_0xede3d8,_0x56732f){var _0x198173=_0x58ff3a[_0x1126('0x2d')]()==='outbound'?_0x2f45b9[_0x1126('0x1e')]:_0x2f45b9[_0x1126('0x25')];var _0x575f79={'method':_0x1126('0x21'),'uri':_0x6e78cf+_0x1126('0x38')+'?'+_0x507568,'body':Object['assign']({},{'active':_0x1126('0x1b'),'caller_id':_0x198173,'assigned_to':_0x2f45b9[_0x1126('0x1e')],'short_description':intUtil[_0x1126('0x39')](_0x520b62['Subjects'],_0x1e197e,'\x20'),'description':intUtil[_0x1126('0x39')](_0x520b62[_0x1126('0x3a')],_0x1e197e,'\x0a')},getCustomFields(_0x520b62[_0x1126('0x3b')],_0x1e197e)),'auth':_0x4dd7f5,'json':!![]};return rp(_0x575f79)[_0x1126('0x18')](function(_0x224456){logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x3c'),_0x224456['result']);_0x2f45b9[_0x1126('0x3d')]=_0x224456['result'][_0x1126('0xf')];_0x2f45b9[_0x1126('0x3e')]=_0x224456['result']['number'];logger[_0x1126('0x10')]('['+[_0x58ff3a[_0x1126('0x11')]()]+_0x1126('0x3f'),_0x2f45b9);_0xede3d8(_0x2f45b9);})['catch'](function(_0x3cb44c){logger[_0x1126('0x14')]('['+[_0x58ff3a[_0x1126('0x11')]()]+']',_0x3cb44c[_0x1126('0x15')]);_0x56732f(_0x3cb44c['message']);});});};}function createRemoteTag(_0x30d1b3,_0x46551f,_0x5c36b9,_0x4bcc08){return new Promise(function(_0x4abb4d,_0x526b07){var _0x386c10={'method':_0x1126('0x21'),'uri':_0x5c36b9+'label'+'?'+_0x4bcc08,'body':{'short_description':_0x30d1b3,'global':!![],'active':!![],'name':_0x30d1b3},'auth':_0x46551f,'json':!![]};return rp(_0x386c10)[_0x1126('0x18')](function(_0x1c7a2b){var _0x38093e=_0x1c7a2b[_0x1126('0xd')][_0x1126('0xf')];_0x4abb4d(_0x38093e);});});}function getRemoteTag(_0x4e4d49,_0x41cbb6,_0x267592,_0x5d6414,_0x322016){return new Promise(function(_0x476aca,_0xcc9499){var _0x36b61={'method':_0x1126('0x16'),'uri':_0x267592+'label'+_0x1126('0x40')+_0x4e4d49+'&'+_0x5d6414,'auth':_0x41cbb6,'json':!![]};return rp(_0x36b61)['then'](function(_0x868b2c){if(_0x868b2c[_0x1126('0xd')][_0x1126('0x19')]>0x0){var _0x590bc2=_0x868b2c[_0x1126('0xd')][0x0][_0x1126('0xf')];_0x476aca(_0x590bc2);}else{return createRemoteTag(_0x4e4d49,_0x41cbb6,_0x267592,_0x5d6414)['then'](function(_0x30812d){_0x476aca(_0x30812d);});}});});}function assignTagToIncident(_0x25038f,_0x9bad53,_0x5a5340,_0x2fe6dc,_0x3377db){return new Promise(function(_0x22ab18,_0x308ee4){var _0x128c94={'method':_0x1126('0x21'),'uri':_0x5a5340+_0x1126('0x41')+'?'+_0x3377db,'body':{'label':_0x25038f,'table':_0x1126('0x38'),'id_type':'Incident','table_key':_0x2fe6dc[_0x1126('0x3d')],'title':_0x1126('0x42')+_0x2fe6dc[_0x1126('0x3e')],'id_display':_0x2fe6dc[_0x1126('0x3e')]},'auth':_0x9bad53,'json':!![]};return rp(_0x128c94)[_0x1126('0x18')](function(_0x4f5772){_0x22ab18();})[_0x1126('0x13')](function(){_0x22ab18();});});}function manageTags(_0x315386,_0x5e0ea1,_0x3767e4,_0x5246aa,_0x272274,_0x10ff91,_0x478806){return new Promise(function(_0x3062d6,_0x21d4ef){var _0x375b76=[];_0x5e0ea1['forEach'](function(_0x13394f){_0x375b76['push'](getRemoteTag(_0x13394f,_0x3767e4,_0x5246aa,_0x10ff91,_0x478806));});return Promise['all'](_0x375b76)[_0x1126('0x18')](function(_0x40185f){if(_0x40185f[_0x1126('0x19')]){logger[_0x1126('0x10')]('['+[_0x315386[_0x1126('0x11')]()]+_0x1126('0x43'),_0x40185f);var _0x1a0e26=[];_0x40185f['forEach'](function(_0x191307){_0x1a0e26[_0x1126('0x44')](assignTagToIncident(_0x191307,_0x3767e4,_0x5246aa,_0x272274,_0x10ff91));});return Promise[_0x1126('0x45')](_0x1a0e26)[_0x1126('0x18')](function(){_0x3062d6();})[_0x1126('0x13')](function(){_0x3062d6();});}else{_0x3062d6();}});});}function getTags(_0x3cd788,_0x5a0804,_0x5b17d6,_0x16a343,_0x3921c2,_0x4bf2b3){return function(_0x5ee130){return new Promise(function(_0x5e9260,_0x51a28d){var _0x964a2=[];var _0x37b1ab=_0x16a343[_0x1126('0x46')];if(_0x37b1ab&&_0x37b1ab['length']>0x0){_0x964a2=_[_0x1126('0x47')](_0x37b1ab,_0x1126('0x36'));}if(_0x964a2[_0x1126('0x19')]>0x0){return manageTags(_0x3cd788,_0x964a2,_0x5a0804,_0x5b17d6,_0x5ee130,_0x3921c2,_0x4bf2b3)[_0x1126('0x18')](function(){_0x5e9260(_0x5ee130);});}else{_0x5e9260(_0x5ee130);}});};}function emit(_0x22d403,_0x3f007b,_0x131056){var _0x49a0a3=_0x1126('0x48')+_0x1126('0x49')+_0x1126('0x4a')+_0x1126('0x4b');var _0x288b9b={'uri':_0x22d403+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x131056+_0x49a0a3};io['to'](util['format'](_0x1126('0x4c'),_0x3f007b))[_0x1126('0x4d')]('trigger:browser:url',_0x288b9b);}exports['cs']=function(_0x3bf25d,_0x1fb2f0,_0x366675,_0x6a41c0,_0x2828d4,_0x30d240,_0x41ce78,_0x247f12){var _0xd20fbe={};var _0x3d5e15={'user':_0x30d240[_0x1126('0x4e')],'pass':_0x30d240[_0x1126('0x4f')]};var _0x3dad39='sysparm_limit=1';var _0x111f49=_0x1126('0x50');_0x30d240[_0x1126('0x51')]=intUtil['stripTrailingSlash'](_0x30d240['remoteUri']);_0x30d240[_0x1126('0x52')]=intUtil[_0x1126('0x53')](_0x30d240[_0x1126('0x52')]);var _0x3bfeb8=util['format']('%s/api/now/table/',_0x30d240['remoteUri']);_0xd20fbe[_0x1126('0x54')]=!_[_0x1126('0x55')](_0x6a41c0)?_0x6a41c0[_0x1126('0x56')]:null;_0xd20fbe[_0x1126('0x1f')]=_0x30d240['email'];_0xd20fbe[_0x1126('0x22')]=_0x247f12['toLowerCase']()===_0x1126('0x57')?_0x1fb2f0[_0x1126('0x58')]:_0x1fb2f0[_0x1126('0x59')];_0xd20fbe[_0x1126('0x5a')]=_0x247f12===_0x1126('0x5b')||_0x247f12===_0x1126('0x5c')?_0x1126('0x5b'):'outbound';var _0xfd2d9=util['format'](_0x1126('0x5d'),_0x30d240[_0x1126('0x52')],_0x1fb2f0['uniqueid'],md5(_0x1fb2f0[_0x1126('0x5e')]));if(_0x2828d4&&_0x2828d4[_0x1126('0x5f')]){logger['info'](_0x1126('0x60'),_0x1126('0x61'));_0x1fb2f0['recordingURL']=_0xfd2d9;}else if(_0x41ce78&&_0x41ce78['recordingFormat']&&_0x41ce78[_0x1126('0x62')]!==_0x1126('0x63')){logger[_0x1126('0x10')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1fb2f0['recordingURL']=_0xfd2d9;}else{_0x1fb2f0[_0x1126('0x64')]='';}return getAdminUser(_0x247f12,_0x3d5e15,_0xd20fbe,_0x3bfeb8,_0x111f49,_0x3dad39)['then'](getUser(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x111f49,_0x3dad39))['then'](getEndUser(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x111f49,_0x3dad39))[_0x1126('0x18')](getTicket(_0x247f12,_0x3d5e15,_0x3bfeb8,_0x366675,_0x1fb2f0,_0x111f49))['then'](function(_0x1f320e){logger[_0x1126('0x10')](util['format'](_0x1126('0x65'),_0x1f320e[_0x1126('0x3d')]));logger[_0x1126('0x10')](util[_0x1126('0x66')](_0x1126('0x67'),_0x247f12));if(_0x247f12!=='unmanaged'){logger[_0x1126('0x10')]('['+[_0x247f12[_0x1126('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x30d240[_0x1126('0x51')],_0x6a41c0[_0x1126('0x36')],_0x1f320e[_0x1126('0x3d')]);}})[_0x1126('0x13')](function(_0x2598a7){logger[_0x1126('0x14')]('['+[_0x247f12[_0x1126('0x11')]()]+_0x1126('0x68'),util[_0x1126('0x69')](_0x2598a7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5411=['result','adminId','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','userId','sys_id','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','true','System','],\x20EndUser\x20schema','endUserId','catch','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','includes','string','nameField','customField','toLowerCase','content','toString','picklist','type','idField','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','label_entry','Incident','forEach',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','util','md5','ioredis','./util','../../../../config/environment','servicenow','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then'];(function(_0x40f3ed,_0x30a518){var _0x30fd3b=function(_0x1ddf73){while(--_0x1ddf73){_0x40f3ed['push'](_0x40f3ed['shift']());}};_0x30fd3b(++_0x30a518);}(_0x5411,0xce));var _0x1541=function(_0xa148b7,_0x2f3eb2){_0xa148b7=_0xa148b7-0x0;var _0x51efd3=_0x5411[_0xa148b7];return _0x51efd3;};'use strict';var _=require(_0x1541('0x0'));var Promise=require(_0x1541('0x1'));var rp=require('request-promise');var util=require(_0x1541('0x2'));var md5=require(_0x1541('0x3'));var Redis=require(_0x1541('0x4'));var intUtil=require(_0x1541('0x5'));var config=require(_0x1541('0x6'));var logger=require('../../../../config/logger')(_0x1541('0x7'));config[_0x1541('0x8')]=_[_0x1541('0x9')](config['redis'],{'host':_0x1541('0xa'),'port':0x18eb});var io=require(_0x1541('0xb'))(new Redis(config[_0x1541('0x8')]));function getAdminUser(_0x39ca25,_0x459279,_0x284795,_0x37e69e,_0x1f59bc,_0x6695a9){return new Promise(function(_0x2a2c77,_0xede79){var _0x2cb792={'method':'GET','uri':_0x37e69e+_0x1541('0xc')+'&'+_0x1f59bc+'&'+_0x6695a9,'auth':_0x459279,'json':!![]};return rp(_0x2cb792)[_0x1541('0xd')](function(_0x1eefd1){if(_0x1eefd1[_0x1541('0xe')]['length']>0x0){_0x284795[_0x1541('0xf')]=_0x1eefd1[_0x1541('0xe')][0x0]['sys_id'];}logger[_0x1541('0x10')]('['+[_0x39ca25[_0x1541('0x11')]()]+_0x1541('0x12'),_0x284795);_0x2a2c77(_0x284795);})['catch'](function(_0x1a338a){logger[_0x1541('0x13')]('['+[_0x39ca25[_0x1541('0x11')]()]+']',_0x1a338a[_0x1541('0x14')]);_0xede79(_0x1a338a[_0x1541('0x14')]);});});}function getUser(_0x1b476c,_0x574398,_0x4d86c3,_0xc45aad,_0x99f889){return function(_0x17fee7){logger[_0x1541('0x10')]('['+[_0x1b476c[_0x1541('0x11')]()]+_0x1541('0x15'),_0x17fee7);return new Promise(function(_0x25efe2,_0x4ca793){if(intUtil[_0x1541('0x16')](_0x17fee7[_0x1541('0x17')])){var _0x15ed5e={'method':_0x1541('0x18'),'uri':_0x4d86c3+_0x1541('0x19')+_0x17fee7[_0x1541('0x17')]+'&'+_0xc45aad+'&'+_0x99f889,'auth':_0x574398,'json':!![]};logger[_0x1541('0x10')]('['+[_0x1b476c[_0x1541('0x11')]()]+_0x1541('0x1a'),_0x15ed5e);return rp(_0x15ed5e)[_0x1541('0xd')](function(_0x8ffd18){logger[_0x1541('0x10')]('['+[_0x1b476c['toUpperCase']()]+_0x1541('0x1b'),_0x8ffd18);if(_0x8ffd18[_0x1541('0xe')][_0x1541('0x1c')]>0x0&&String(_0x8ffd18['result'][0x0][_0x1541('0x1d')])==='true'){_0x17fee7[_0x1541('0x1e')]=_0x8ffd18[_0x1541('0xe')][0x0][_0x1541('0x1f')];}else{_0x17fee7['userId']=_0x17fee7[_0x1541('0xf')];_0x17fee7[_0x1541('0x17')]=_0x17fee7['adminEmail'];}logger[_0x1541('0x10')]('['+[_0x1b476c['toUpperCase']()]+_0x1541('0x20'),_0x17fee7);_0x25efe2(_0x17fee7);})['catch'](function(_0xb847ad){logger[_0x1541('0x13')]('['+[_0x1b476c[_0x1541('0x11')]()]+']',_0xb847ad[_0x1541('0x14')]);_0x4ca793(_0xb847ad['message']);});}else{logger[_0x1541('0x10')]('['+[_0x1b476c[_0x1541('0x11')]()]+_0x1541('0x21'));_0x17fee7[_0x1541('0x1e')]=_0x17fee7[_0x1541('0xf')];_0x17fee7[_0x1541('0x17')]=_0x17fee7[_0x1541('0x22')];_0x25efe2(_0x17fee7);}});};}function createEndUser(_0x1f0787,_0x580457,_0x45cde6,_0x2c9bd8,_0x29fe4d){logger[_0x1541('0x10')]('['+[_0x1f0787[_0x1541('0x11')]()]+_0x1541('0x23'),_0x45cde6);return new Promise(function(_0x477a2a,_0x43e31d){var _0x84950f={'method':_0x1541('0x24'),'uri':_0x2c9bd8+_0x1541('0x25')+_0x29fe4d,'body':{'user_name':_0x45cde6['endUserNumber'],'roles':_0x1541('0x26'),'first_name':_0x45cde6[_0x1541('0x27')],'active':_0x1541('0x28'),'date_format':_0x1541('0x29'),'phone':_0x45cde6[_0x1541('0x27')]},'auth':_0x580457,'json':!![]};return rp(_0x84950f)[_0x1541('0xd')](function(_0x7c776f){logger[_0x1541('0x10')]('['+[_0x1f0787[_0x1541('0x11')]()]+_0x1541('0x2a'),_0x7c776f[_0x1541('0xe')]);_0x45cde6[_0x1541('0x2b')]=_0x7c776f[_0x1541('0xe')][_0x1541('0x1f')];_0x477a2a(_0x45cde6);})[_0x1541('0x2c')](function(_0x109a95){logger[_0x1541('0x13')]('['+[_0x1f0787['toUpperCase']()]+']',_0x109a95[_0x1541('0x14')]);_0x43e31d(_0x109a95['message']);});});}function getEndUser(_0x7da88a,_0x4d375b,_0x325462,_0x38adb1,_0xeb204a){return function(_0x5baffd){logger['info']('['+[_0x7da88a[_0x1541('0x11')]()]+_0x1541('0x2d'),_0x5baffd);return new Promise(function(_0x2d8419,_0xed064){var _0x53ee51={'method':_0x1541('0x18'),'uri':_0x325462+_0x1541('0x2e')+_0x5baffd['endUserNumber']+'&'+_0x38adb1+'&'+_0xeb204a,'auth':_0x4d375b,'json':!![]};return rp(_0x53ee51)[_0x1541('0xd')](function(_0x1c1c5e){if(_0x1c1c5e[_0x1541('0xe')][_0x1541('0x1c')]>0x0){_0x5baffd[_0x1541('0x2b')]=_0x1c1c5e[_0x1541('0xe')][0x0][_0x1541('0x1f')];logger[_0x1541('0x10')]('['+[_0x7da88a[_0x1541('0x11')]()]+'],\x20getEndUser\x20crm',_0x5baffd);_0x2d8419(_0x5baffd);}else{return createEndUser(_0x7da88a,_0x4d375b,_0x5baffd,_0x325462,_0x38adb1)[_0x1541('0xd')](function(_0x147c2a){logger['info']('['+[_0x7da88a[_0x1541('0x11')]()]+_0x1541('0x2f'),_0x147c2a);_0x2d8419(_0x147c2a);});}})[_0x1541('0x2c')](function(_0x128649){logger[_0x1541('0x13')]('['+[_0x7da88a['toUpperCase']()]+']',_0x128649[_0x1541('0x14')]);_0xed064(_0x128649[_0x1541('0x14')]);});});};}function getCustomFields(_0x4ec26d,_0x1e8653){var _0x41a88={};if(_0x4ec26d['length']>0x0){_['forEach'](_0x4ec26d,function(_0x175b0a){if(_[_0x1541('0x30')]([_0x1541('0x31'),'picklist'],_0x175b0a['type'])&&_0x175b0a[_0x1541('0x32')]&&!_0x175b0a[_0x1541('0x33')]){_0x41a88[_0x175b0a[_0x1541('0x32')][_0x1541('0x34')]()]=_0x175b0a[_0x1541('0x35')][_0x1541('0x36')]();}else if(_['includes']([_0x1541('0x31'),_0x1541('0x37')],_0x175b0a[_0x1541('0x38')])&&_0x175b0a[_0x1541('0x39')]&&_0x175b0a['customField']){_0x41a88[_0x175b0a['idField'][_0x1541('0x34')]()]=_0x175b0a[_0x1541('0x35')]['toString']();}else if(_0x175b0a[_0x1541('0x38')]==='variable'&&_0x175b0a['variableName']&&_0x175b0a['idField']&&_0x175b0a[_0x1541('0x33')]){_0x41a88[_0x175b0a[_0x1541('0x39')]['toLowerCase']()]=_0x1e8653[_0x175b0a['variableName']][_0x1541('0x36')]();}else if(_0x175b0a[_0x1541('0x38')]===_0x1541('0x3a')&&_0x175b0a['Variable']&&_0x175b0a[_0x1541('0x3b')]['name']&&_0x175b0a['idField']&&_0x175b0a[_0x1541('0x33')]){_0x41a88[_0x175b0a[_0x1541('0x39')][_0x1541('0x34')]()]=_0x1e8653[_0x175b0a['Variable'][_0x1541('0x3c')]['toLowerCase']()][_0x1541('0x36')]();}});}return _0x41a88;}function getTicket(_0x4d1d92,_0x5c9c42,_0x420a76,_0x92fb16,_0x3128ba,_0x500170){return function(_0x129739){logger[_0x1541('0x10')]('['+[_0x4d1d92[_0x1541('0x11')]()]+_0x1541('0x3d'),_0x129739);return new Promise(function(_0x318b81,_0x36b68c){var _0x3c2d6c=_0x4d1d92[_0x1541('0x34')]()===_0x1541('0x3e')?_0x129739[_0x1541('0x1e')]:_0x129739['endUserId'];var _0x57d6fd={'method':_0x1541('0x24'),'uri':_0x420a76+_0x1541('0x3f')+'?'+_0x500170,'body':Object[_0x1541('0x40')]({},{'active':_0x1541('0x28'),'caller_id':_0x3c2d6c,'assigned_to':_0x129739[_0x1541('0x1e')],'short_description':intUtil[_0x1541('0x41')](_0x92fb16['Subjects'],_0x3128ba,'\x20'),'description':intUtil[_0x1541('0x41')](_0x92fb16['Descriptions'],_0x3128ba,'\x0a')},getCustomFields(_0x92fb16['Fields'],_0x3128ba)),'auth':_0x5c9c42,'json':!![]};return rp(_0x57d6fd)[_0x1541('0xd')](function(_0x2b4dc0){logger[_0x1541('0x10')]('['+[_0x4d1d92[_0x1541('0x11')]()]+_0x1541('0x42'),_0x2b4dc0[_0x1541('0xe')]);_0x129739[_0x1541('0x43')]=_0x2b4dc0['result'][_0x1541('0x1f')];_0x129739[_0x1541('0x44')]=_0x2b4dc0[_0x1541('0xe')]['number'];logger[_0x1541('0x10')]('['+[_0x4d1d92['toUpperCase']()]+_0x1541('0x45'),_0x129739);_0x318b81(_0x129739);})[_0x1541('0x2c')](function(_0x522e38){logger['error']('['+[_0x4d1d92['toUpperCase']()]+']',_0x522e38[_0x1541('0x14')]);_0x36b68c(_0x522e38[_0x1541('0x14')]);});});};}function createRemoteTag(_0x2e667e,_0x384768,_0xed1554,_0x4af4b1){return new Promise(function(_0x4cb0f0,_0x526625){var _0x12a15c={'method':_0x1541('0x24'),'uri':_0xed1554+_0x1541('0x46')+'?'+_0x4af4b1,'body':{'short_description':_0x2e667e,'global':!![],'active':!![],'name':_0x2e667e},'auth':_0x384768,'json':!![]};return rp(_0x12a15c)[_0x1541('0xd')](function(_0x223f85){var _0x36602=_0x223f85[_0x1541('0xe')][_0x1541('0x1f')];_0x4cb0f0(_0x36602);});});}function getRemoteTag(_0xbc3482,_0x285cf1,_0x4adbbf,_0x191634,_0x26db4d){return new Promise(function(_0x27bd2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