Built motion from commit da24aabd.|2.6.20
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ff919c4..321fe8d 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xfff0=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','toUpperCase','catch','error','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','string','picklist','type','nameField','toLowerCase','content','idField','customField','variable','variableName','toString','customVariable','Variable','name','outbound','assign','getString','Subjects','Fields','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','unmanaged','queue','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0x3f32b4,_0x2d46e1){var _0x435bc6=function(_0x331bed){while(--_0x331bed){_0x3f32b4['push'](_0x3f32b4['shift']());}};_0x435bc6(++_0x2d46e1);}(_0xfff0,0x139));var _0x0fff=function(_0x239125,_0x2ca893){_0x239125=_0x239125-0x0;var _0x3e643c=_0xfff0[_0x239125];return _0x3e643c;};'use strict';var _=require('lodash');var Promise=require(_0x0fff('0x0'));var rp=require(_0x0fff('0x1'));var util=require(_0x0fff('0x2'));var md5=require('md5');var Redis=require(_0x0fff('0x3'));var intUtil=require(_0x0fff('0x4'));var config=require(_0x0fff('0x5'));var logger=require('../../../../config/logger')(_0x0fff('0x6'));config[_0x0fff('0x7')]=_['defaults'](config[_0x0fff('0x7')],{'host':_0x0fff('0x8'),'port':0x18eb});var io=require(_0x0fff('0x9'))(new Redis(config['redis']));function getAdminUser(_0x24cfb0,_0x5e9672,_0x1f2658,_0x5304a5,_0x41cfd9,_0x3db6f6){return new Promise(function(_0x4cc3f3,_0x227d28){var _0x377b2f={'method':_0x0fff('0xa'),'uri':_0x5304a5+_0x0fff('0xb')+'&'+_0x41cfd9+'&'+_0x3db6f6,'auth':_0x5e9672,'json':!![]};return rp(_0x377b2f)[_0x0fff('0xc')](function(_0x20c88b){if(_0x20c88b[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){_0x1f2658[_0x0fff('0xf')]=_0x20c88b[_0x0fff('0xd')][0x0][_0x0fff('0x10')];}logger['info']('['+[_0x24cfb0[_0x0fff('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1f2658);_0x4cc3f3(_0x1f2658);})[_0x0fff('0x12')](function(_0x431efa){logger[_0x0fff('0x13')]('['+[_0x24cfb0[_0x0fff('0x11')]()]+']',_0x431efa['message']);_0x227d28(_0x431efa['message']);});});}function getUser(_0x1daf30,_0x50a9e4,_0x5636fd,_0x51ceea,_0x1fb430){return function(_0x41e2e7){logger['info']('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x14'),_0x41e2e7);return new Promise(function(_0x540a67,_0x528071){if(intUtil['validateEmail'](_0x41e2e7[_0x0fff('0x15')])){var _0x606792={'method':_0x0fff('0xa'),'uri':_0x5636fd+_0x0fff('0x16')+_0x41e2e7[_0x0fff('0x15')]+'&'+_0x51ceea+'&'+_0x1fb430,'auth':_0x50a9e4,'json':!![]};logger[_0x0fff('0x17')]('['+[_0x1daf30['toUpperCase']()]+_0x0fff('0x18'),_0x606792);return rp(_0x606792)[_0x0fff('0xc')](function(_0x48e6f9){logger['info']('['+[_0x1daf30['toUpperCase']()]+_0x0fff('0x19'),_0x48e6f9);if(_0x48e6f9[_0x0fff('0xd')][_0x0fff('0xe')]>0x0&&String(_0x48e6f9[_0x0fff('0xd')][0x0]['active'])===_0x0fff('0x1a')){_0x41e2e7[_0x0fff('0x1b')]=_0x48e6f9[_0x0fff('0xd')][0x0][_0x0fff('0x10')];}else{_0x41e2e7[_0x0fff('0x1b')]=_0x41e2e7[_0x0fff('0xf')];_0x41e2e7['userEmail']=_0x41e2e7[_0x0fff('0x1c')];}logger[_0x0fff('0x17')]('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x1d'),_0x41e2e7);_0x540a67(_0x41e2e7);})[_0x0fff('0x12')](function(_0x23d9f8){logger['error']('['+[_0x1daf30[_0x0fff('0x11')]()]+']',_0x23d9f8[_0x0fff('0x1e')]);_0x528071(_0x23d9f8[_0x0fff('0x1e')]);});}else{logger[_0x0fff('0x17')]('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x1f'));_0x41e2e7[_0x0fff('0x1b')]=_0x41e2e7[_0x0fff('0xf')];_0x41e2e7[_0x0fff('0x15')]=_0x41e2e7[_0x0fff('0x1c')];_0x540a67(_0x41e2e7);}});};}function createEndUser(_0x40651c,_0x2c39e3,_0x495734,_0x7046a3,_0x2d1800){logger[_0x0fff('0x17')]('['+[_0x40651c[_0x0fff('0x11')]()]+_0x0fff('0x20'),_0x495734);return new Promise(function(_0x125844,_0x47dde0){var _0x31f9a4={'method':_0x0fff('0x21'),'uri':_0x7046a3+_0x0fff('0x22')+_0x2d1800,'body':{'user_name':_0x4957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:_0x1ffae7,'json':!![]};return rp(_0x4723a4)['then'](function(_0x3d6e54){if(_0x3d6e54[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){var _0x22a0a0=_0x3d6e54['result'][0x0][_0x0fff('0x10')];_0x25d696(_0x22a0a0);}else{return createRemoteTag(_0x130398,_0x1ffae7,_0x398513,_0x18c853)[_0x0fff('0xc')](function(_0xd781d3){_0x25d696(_0xd781d3);});}});});}function assignTagToIncident(_0x226d6d,_0x4cf619,_0x5ba7e7,_0x449da4,_0x40b8f0){return new Promise(function(_0x147939,_0x2e91c6){var _0xa7ca7d={'method':_0x0fff('0x21'),'uri':_0x5ba7e7+'label_entry'+'?'+_0x40b8f0,'body':{'label':_0x226d6d,'table':'incident','id_type':_0x0fff('0x44'),'table_key':_0x449da4[_0x0fff('0x3f')],'title':_0x0fff('0x45')+_0x449da4[_0x0fff('0x40')],'id_display':_0x449da4[_0x0fff('0x40')]},'auth':_0x4cf619,'json':!![]};return rp(_0xa7ca7d)[_0x0fff('0xc')](function(_0x33eb07){_0x147939();})[_0x0fff('0x12')](function(){_0x147939();});});}function manageTags(_0x5f2fcc,_0x12fe95,_0x4ac266,_0x33ab8c,_0x145dd4,_0x163d8a,_0x56d5c5){return new Promise(function(_0x5bf369,_0x139cb3){var _0x504212=[];_0x12fe95[_0x0fff('0x46')](function(_0x5ce7ac){_0x504212[_0x0fff('0x47')](getRemoteTag(_0x5ce7ac,_0x4ac266,_0x33ab8c,_0x163d8a,_0x56d5c5));});return Promise[_0x0fff('0x48')](_0x504212)['then'](function(_0x3e04df){if(_0x3e04df[_0x0fff('0xe')]){logger['info']('['+[_0x5f2fcc[_0x0fff('0x11')]()]+_0x0fff('0x49'),_0x3e04df);var _0x1111c8=[];_0x3e04df['forEach'](function(_0xb33919){_0x1111c8[_0x0fff('0x47')](assignTagToIncident(_0xb33919,_0x4ac266,_0x33ab8c,_0x145dd4,_0x163d8a));});return Promise[_0x0fff('0x48')](_0x1111c8)[_0x0fff('0xc')](function(){_0x5bf369();})[_0x0fff('0x12')](function(){_0x5bf369();});}else{_0x5bf369();}});});}function getTags(_0xf4fb1e,_0x3813a0,_0x18aaca,_0x4072ac,_0x31848c,_0x1a5988){return function(_0x23d04a){return new Promise(function(_0x4a6ee1,_0x5cec8f){var _0x247819=[];var _0x59c65a=_0x4072ac['Tags'];if(_0x59c65a&&_0x59c65a[_0x0fff('0xe')]>0x0){_0x247819=_[_0x0fff('0x4a')](_0x59c65a,_0x0fff('0x39'));}if(_0x247819['length']>0x0){return manageTags(_0xf4fb1e,_0x247819,_0x3813a0,_0x18aaca,_0x23d04a,_0x31848c,_0x1a5988)['then'](function(){_0x4a6ee1(_0x23d04a);});}else{_0x4a6ee1(_0x23d04a);}});};}function emit(_0xf6dedb,_0x1f9869,_0x2e996c){var _0x2586c6='%26sysparm_record_target%3Dincident'+_0x0fff('0x4b')+_0x0fff('0x4c')+_0x0fff('0x4d');var _0x46164e={'uri':_0xf6dedb+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2e996c+_0x2586c6};io['to'](util[_0x0fff('0x4e')](_0x0fff('0x4f'),_0x1f9869))['emit']('trigger:browser:url',_0x46164e);}exports['cs']=function(_0x33ed23,_0x1dac18,_0x2e91e0,_0x202344,_0x167e55,_0x50eaa6,_0x27cb67,_0x7b040){var _0x2c97c8={};var _0x2d77bd={'user':_0x50eaa6[_0x0fff('0x50')],'pass':_0x50eaa6['password']};var _0x5d57fc=_0x0fff('0x51');var _0x5e55c8=_0x0fff('0x52');_0x50eaa6[_0x0fff('0x53')]=intUtil[_0x0fff('0x54')](_0x50eaa6[_0x0fff('0x53')]);_0x50eaa6[_0x0fff('0x55')]=intUtil['stripTrailingSlash'](_0x50eaa6[_0x0fff('0x55')]);var _0x191872=util[_0x0fff('0x4e')](_0x0fff('0x56'),_0x50eaa6[_0x0fff('0x53')]);_0x2c97c8[_0x0fff('0x15')]=!_[_0x0fff('0x57')](_0x202344)?_0x202344[_0x0fff('0x58')]:null;_0x2c97c8[_0x0fff('0x1c')]=_0x50eaa6[_0x0fff('0x58')];_0x2c97c8[_0x0fff('0x24')]=_0x7b040['toLowerCase']()===_0x0fff('0x3a')?_0x1dac18[_0x0fff('0x59')]:_0x1dac18['calleridnum'];_0x2c97c8[_0x0fff('0x5a')]=_0x7b040==='queue'||_0x7b040===_0x0fff('0x5b')?_0x0fff('0x5c'):_0x0fff('0x3a');var _0x8799c2=util[_0x0fff('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50eaa6[_0x0fff('0x55')],_0x1dac18[_0x0fff('0x5d')],md5(_0x1dac18['uniqueid']));if(_0x167e55&&_0x167e55[_0x0fff('0x5e')]){logger[_0x0fff('0x17')](_0x0fff('0x5f'),'Recording\x20is\x20enabled!');_0x1dac18[_0x0fff('0x60')]=_0x8799c2;}else if(_0x27cb67&&_0x27cb67[_0x0fff('0x61')]&&_0x27cb67['recordingFormat']!=='none'){logger[_0x0fff('0x17')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1dac18[_0x0fff('0x60')]=_0x8799c2;}else{_0x1dac18[_0x0fff('0x60')]='';}return getAdminUser(_0x7b040,_0x2d77bd,_0x2c97c8,_0x191872,_0x5e55c8,_0x5d57fc)[_0x0fff('0xc')](getUser(_0x7b040,_0x2d77bd,_0x191872,_0x5e55c8,_0x5d57fc))['then'](getEndUser(_0x7b040,_0x2d77bd,_0x191872,_0x5e55c8,_0x5d57fc))['then'](getTicket(_0x7b040,_0x2d77bd,_0x191872,_0x2e91e0,_0x1dac18,_0x5e55c8))[_0x0fff('0xc')](function(_0x537515){logger[_0x0fff('0x17')](util[_0x0fff('0x4e')](_0x0fff('0x62'),_0x537515[_0x0fff('0x3f')]));logger[_0x0fff('0x17')](util[_0x0fff('0x4e')](_0x0fff('0x63'),_0x7b040));if(_0x7b040!=='unmanaged'){logger[_0x0fff('0x17')]('['+[_0x7b040[_0x0fff('0x11')]()]+']',_0x0fff('0x64'));emit(_0x50eaa6[_0x0fff('0x53')],_0x202344[_0x0fff('0x39')],_0x537515[_0x0fff('0x3f')]);}})['catch'](function(_0x3c5c83){logger['error']('['+[_0x7b040[_0x0fff('0x11')]()]+_0x0fff('0x65'),util[_0x0fff('0x66')](_0x3c5c83,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x5411=['result','adminId','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','userId','sys_id','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','true','System','],\x20EndUser\x20schema','endUserId','catch','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','includes','string','nameField','customField','toLowerCase','content','toString','picklist','type','idField','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','label_entry','Incident','forEach',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','util','md5','ioredis','./util','../../../../config/environment','servicenow','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then'];(function(_0x40f3ed,_0x30a518){var _0x30fd3b=function(_0x1ddf73){while(--_0x1ddf73){_0x40f3ed['push'](_0x40f3ed['shift']());}};_0x30fd3b(++_0x30a518);}(_0x5411,0xce));var _0x1541=function(_0xa148b7,_0x2f3eb2){_0xa148b7=_0xa148b7-0x0;var _0x51efd3=_0x5411[_0xa148b7];return _0x51efd3;};'use strict';var _=require(_0x1541('0x0'));var Promise=require(_0x1541('0x1'));var rp=require('request-promise');var util=require(_0x1541('0x2'));var md5=require(_0x1541('0x3'));var Redis=require(_0x1541('0x4'));var intUtil=require(_0x1541('0x5'));var config=require(_0x1541('0x6'));var logger=require('../../../../config/logger')(_0x1541('0x7'));config[_0x1541('0x8')]=_[_0x1541('0x9')](config['redis'],{'host':_0x1541('0xa'),'port':0x18eb});var io=require(_0x1541('0xb'))(new Redis(config[_0x1541('0x8')]));function getAdminUser(_0x39ca25,_0x459279,_0x284795,_0x37e69e,_0x1f59bc,_0x6695a9){return new Promise(function(_0x2a2c77,_0xede79){var _0x2cb792={'method':'GET','uri':_0x37e69e+_0x1541('0xc')+'&'+_0x1f59bc+'&'+_0x6695a9,'auth':_0x459279,'json':!![]};return rp(_0x2cb792)[_0x1541('0xd')](function(_0x1eefd1){if(_0x1eefd1[_0x1541('0xe')]['length']>0x0){_0x284795[_0x1541('0xf')]=_0x1eefd1[_0x1541('0xe')][0x0]['sys_id'];}logger[_0x1541('0x10')]('['+[_0x39ca25[_0x1541('0x11')]()]+_0x1541('0x12'),_0x284795);_0x2a2c77(_0x284795);})['catch'](function(_0x1a338a){logger[_0x1541('0x13')]('['+[_0x39ca25[_0x1541('0x11')]()]+']',_0x1a338a[_0x1541('0x14')]);_0xede79(_0x1a338a[_0x1541('0x14')]);});});}function getUser(_0x1b476c,_0x574398,_0x4d86c3,_0xc45aad,_0x99f889){return function(_0x17fee7){logger[_0x1541('0x10')]('['+[_0x1b476c[_0x1541('0x11')]()]+_0x1541('0x15'),_0x17fee7);return new Promise(function(_0x25efe2,_0x4ca793){if(intUtil[_0x1541('0x16')](_0x17fee7[_0x1541('0x17')])){var _0x15ed5e={'method':_0x1541('0x18'),'uri':_0x4d86c3+_0x1541('0x19')+_0x17fee7[_0x1541('0x17')]+'&'+_0xc45aad+'&'+_0x99f889,'auth':_0x574398,'json':!![]};logger[_0x1541('0x10')]('['+[_0x1b476c[_0x1541('0x11')]()]+_0x1541('0x1a'),_0x15ed5e);return rp(_0x15ed5e)[_0x1541('0xd')](function(_0x8ffd18){logger[_0x1541('0x10')]('['+[_0x1b476c['toUpperCase']()]+_0x1541('0x1b'),_0x8ffd18);if(_0x8ffd18[_0x1541('0xe')][_0x1541('0x1c')]>0x0&&String(_0x8ffd18['result'][0x0][_0x1541('0x1d')])==='true'){_0x17fee7[_0x1541('0x1e')]=_0x8ffd18[_0x1541('0xe')][0x0][_0x1541('0x1f')];}else{_0x17fee7['userId']=_0x17fee7[_0x1541('0xf')];_0x17fee7[_0x1541('0x17')]=_0x17fee7['adminEmail'];}logger[_0x1541('0x10')]('['+[_0x1b476c['toUpperCase']()]+_0x1541('0x20'),_0x17fee7);_0x25efe2(_0x17fee7);})['catch'](function(_0xb847ad){logger[_0x1541('0x13')]('['+[_0x1b476c[_0x1541('0x11')]()]+']',_0xb847ad[_0x1541('0x14')]);_0x4ca793(_0xb847ad['message']);});}else{logger[_0x1541('0x10')]('['+[_0x1b476c[_0x1541('0x11')]()]+_0x1541('0x21'));_0x17fee7[_0x1541('0x1e')]=_0x17fee7[_0x1541('0xf')];_0x17fee7[_0x1541('0x17')]=_0x17fee7[_0x1541('0x22')];_0x25efe2(_0x17fee7);}});};}function createEndUser(_0x1f0787,_0x580457,_0x45cde6,_0x2c9bd8,_0x29fe4d){logger[_0x1541('0x10')]('['+[_0x1f0787[_0x1541('0x11')]()]+_0x1541('0x23'),_0x45cde6);return new Promise(function(_0x477a2a,_0x43e31d){var _0x84950f={'method':_0x1541('0x24'),'uri':_0x2c9bd8+_0x1541('0x25')+_0x29fe4d,'body':{'user_name':_0x45cde6['endUserNumber'],'roles':_0x1541('0x26'),'first_name':_0x45cde6[_0x1541('0x27')],'active':_0x1541('0x28'),'date_format':_0x1541('0x29'),'phone':_0x45cde6[_0x1541('0x27')]},'auth':_0x580457,'json':!![]};return rp(_0x84950f)[_0x1541('0xd')](function(_0x7c776f){logger[_0x1541('0x10')]('['+[_0x1f0787[_0x1541('0x11')]()]+_0x1541('0x2a'),_0x7c776f[_0x1541('0xe')]);_0x45cde6[_0x1541('0x2b')]=_0x7c776f[_0x1541('0xe')][_0x1541('0x1f')];_0x477a2a(_0x45cde6);})[_0x1541('0x2c')](function(_0x109a95){logger[_0x1541('0x13')]('['+[_0x1f0787['toUpperCase']()]+']',_0x109a95[_0x1541('0x14')]);_0x43e31d(_0x109a95['message']);});});}function getEndUser(_0x7da88a,_0x4d375b,_0x325462,_0x38adb1,_0xeb204a){return function(_0x5baffd){logger['info']('['+[_0x7da88a[_0x1541('0x11')]()]+_0x1541('0x2d'),_0x5baffd);return new Promise(function(_0x2d8419,_0xed064){var _0x53ee51={'method':_0x1541('0x18'),'uri':_0x325462+_0x1541('0x2e')+_0x5baffd['endUserNumber']+'&'+_0x38adb1+'&'+_0xeb204a,'auth':_0x4d375b,'json':!![]};return rp(_0x53ee51)[_0x1541('0xd')](function(_0x1c1c5e){if(_0x1c1c5e[_0x1541('0xe')][_0x1541('0x1c')]>0x0){_0x5baffd[_0x1541('0x2b')]=_0x1c1c5e[_0x1541('0xe')][0x0][_0x1541('0x1f')];logger[_0x1541('0x10')]('['+[_0x7da88a[_0x1541('0x11')]()]+'],\x20getEndUser\x20crm',_0x5baffd);_0x2d8419(_0x5baffd);}else{return createEndUser(_0x7da88a,_0x4d375b,_0x5baffd,_0x325462,_0x38adb1)[_0x1541('0xd')](function(_0x147c2a){logger['info']('['+[_0x7da88a[_0x1541('0x11')]()]+_0x1541('0x2f'),_0x147c2a);_0x2d8419(_0x147c2a);});}})[_0x1541('0x2c')](function(_0x128649){logger[_0x1541('0x13')]('['+[_0x7da88a['toUpperCase']()]+']',_0x128649[_0x1541('0x14')]);_0xed064(_0x128649[_0x1541('0x14')]);});});};}function getCustomFields(_0x4ec26d,_0x1e8653){var _0x41a88={};if(_0x4ec26d['length']>0x0){_['forEach'](_0x4ec26d,function(_0x175b0a){if(_[_0x1541('0x30')]([_0x1541('0x31'),'picklist'],_0x175b0a['type'])&&_0x175b0a[_0x1541('0x32')]&&!_0x175b0a[_0x1541('0x33')]){_0x41a88[_0x175b0a[_0x1541('0x32')][_0x1541('0x34')]()]=_0x175b0a[_0x1541('0x35')][_0x1541('0x36')]();}else if(_['includes']([_0x1541('0x31'),_0x1541('0x37')],_0x175b0a[_0x1541('0x38')])&&_0x175b0a[_0x1541('0x39')]&&_0x175b0a['customField']){_0x41a88[_0x175b0a['idField'][_0x1541('0x34')]()]=_0x175b0a[_0x1541('0x35')]['toString']();}else if(_0x175b0a[_0x1541('0x38')]==='variable'&&_0x175b0a['variableName']&&_0x175b0a['idField']&&_0x175b0a[_0x1541('0x33')]){_0x41a88[_0x175b0a[_0x1541('0x39')]['toLowerCase']()]=_0x1e8653[_0x175b0a['variableName']][_0x1541('0x36')]();}else if(_0x175b0a[_0x1541('0x38')]===_0x1541('0x3a')&&_0x175b0a['Variable']&&_0x175b0a[_0x1541('0x3b')]['name']&&_0x175b0a['idField']&&_0x175b0a[_0x1541('0x33')]){_0x41a88[_0x175b0a[_0x1541('0x39')][_0x1541('0x34')]()]=_0x1e8653[_0x175b0a['Variable'][_0x1541('0x3c')]['toLowerCase']()][_0x1541('0x36')]();}});}return _0x41a88;}function getTicket(_0x4d1d92,_0x5c9c42,_0x420a76,_0x92fb16,_0x3128ba,_0x500170){return function(_0x129739){logger[_0x1541('0x10')]('['+[_0x4d1d92[_0x1541('0x11')]()]+_0x1541('0x3d'),_0x129739);return new Promise(function(_0x318b81,_0x36b68c){var _0x3c2d6c=_0x4d1d92[_0x1541('0x34')]()===_0x1541('0x3e')?_0x129739[_0x1541('0x1e')]:_0x129739['endUserId'];var _0x57d6fd={'method':_0x1541('0x24'),'uri':_0x420a76+_0x1541('0x3f')+'?'+_0x500170,'body':Object[_0x1541('0x40')]({},{'active':_0x1541('0x28'),'caller_id':_0x3c2d6c,'assigned_to':_0x129739[_0x1541('0x1e')],'short_description':intUtil[_0x1541('0x41')](_0x92fb16['Subjects'],_0x3128ba,'\x20'),'description':intUtil[_0x1541('0x41')](_0x92fb16['Descriptions'],_0x3128ba,'\x0a')},getCustomFields(_0x92fb16['Fields'],_0x3128ba)),'auth':_0x5c9c42,'json':!![]};return rp(_0x57d6fd)[_0x1541('0xd')](function(_0x2b4dc0){logger[_0x1541('0x10')]('['+[_0x4d1d92[_0x1541('0x11')]()]+_0x1541('0x42'),_0x2b4dc0[_0x1541('0xe')]);_0x129739[_0x1541('0x43')]=_0x2b4dc0['result'][_0x1541('0x1f')];_0x129739[_0x1541('0x44')]=_0x2b4dc0[_0x1541('0xe')]['number'];logger[_0x1541('0x10')]('['+[_0x4d1d92['toUpperCase']()]+_0x1541('0x45'),_0x129739);_0x318b81(_0x129739);})[_0x1541('0x2c')](function(_0x522e38){logger['error']('['+[_0x4d1d92['toUpperCase']()]+']',_0x522e38[_0x1541('0x14')]);_0x36b68c(_0x522e38[_0x1541('0x14')]);});});};}function createRemoteTag(_0x2e667e,_0x384768,_0xed1554,_0x4af4b1){return new Promise(function(_0x4cb0f0,_0x526625){var _0x12a15c={'method':_0x1541('0x24'),'uri':_0xed1554+_0x1541('0x46')+'?'+_0x4af4b1,'body':{'short_description':_0x2e667e,'global':!![],'active':!![],'name':_0x2e667e},'auth':_0x384768,'json':!![]};return rp(_0x12a15c)[_0x1541('0xd')](function(_0x223f85){var _0x36602=_0x223f85[_0x1541('0xe')][_0x1541('0x1f')];_0x4cb0f0(_0x36602);});});}function getRemoteTag(_0xbc3482,_0x285cf1,_0x4adbbf,_0x191634,_0x26db4d){return new Promise(function(_0x27bd2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