Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 39bd4bd..39229c7 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa5f7=['error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','forEach','string','type','nameField','toLowerCase','content','toString','includes','idField','customField','variableName','customVariable','Variable','name','outbound','POST','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','ticketId','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','%s/api/now/table/','adminEmail','email','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','message','info','],\x20getUser\x20input\x20crm','validateEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','true','userId','userEmail','],\x20getUser\x20crm'];(function(_0xee0152,_0xfe1ea7){var _0x1a69d1=function(_0x51e881){while(--_0x51e881){_0xee0152['push'](_0xee0152['shift']());}};_0x1a69d1(++_0xfe1ea7);}(_0xa5f7,0x12e));var _0x7a5f=function(_0x1ac595,_0x5d2081){_0x1ac595=_0x1ac595-0x0;var _0x455fff=_0xa5f7[_0x1ac595];return _0x455fff;};'use strict';var _=require(_0x7a5f('0x0'));var Promise=require('bluebird');var rp=require(_0x7a5f('0x1'));var util=require(_0x7a5f('0x2'));var md5=require('md5');var Redis=require('ioredis');var intUtil=require(_0x7a5f('0x3'));var config=require(_0x7a5f('0x4'));var logger=require(_0x7a5f('0x5'))('servicenow');config[_0x7a5f('0x6')]=_[_0x7a5f('0x7')](config[_0x7a5f('0x6')],{'host':_0x7a5f('0x8'),'port':0x18eb});var io=require(_0x7a5f('0x9'))(new Redis(config[_0x7a5f('0x6')]));function getAdminUser(_0x2cdf68,_0x59e8cb,_0x23ce72,_0x25186e,_0x380336,_0x3dda95){return new Promise(function(_0x18311a,_0x1a9fd1){var _0x56b935={'method':'GET','uri':_0x25186e+_0x7a5f('0xa')+'&'+_0x380336+'&'+_0x3dda95,'auth':_0x59e8cb,'json':!![]};return rp(_0x56b935)['then'](function(_0x137129){if(_0x137129[_0x7a5f('0xb')][_0x7a5f('0xc')]>0x0){_0x23ce72[_0x7a5f('0xd')]=_0x137129[_0x7a5f('0xb')][0x0][_0x7a5f('0xe')];}logger['info']('['+[_0x2cdf68[_0x7a5f('0xf')]()]+_0x7a5f('0x10'),_0x23ce72);_0x18311a(_0x23ce72);})[_0x7a5f('0x11')](function(_0x5dbdaf){logger['error']('['+[_0x2cdf68[_0x7a5f('0xf')]()]+']',_0x5dbdaf['message']);_0x1a9fd1(_0x5dbdaf[_0x7a5f('0x12')]);});});}function getUser(_0x3b3ae7,_0x3f78cc,_0x292560,_0x874b44,_0x3b9485){return function(_0x1f70ff){logger[_0x7a5f('0x13')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+_0x7a5f('0x14'),_0x1f70ff);return new Promise(function(_0x50d862,_0x5eaf2f){if(intUtil[_0x7a5f('0x15')](_0x1f70ff['userEmail'])){var _0x1b3086={'method':_0x7a5f('0x16'),'uri':_0x292560+_0x7a5f('0x17')+_0x1f70ff['userEmail']+'&'+_0x874b44+'&'+_0x3b9485,'auth':_0x3f78cc,'json':!![]};logger[_0x7a5f('0x13')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+_0x7a5f('0x18'),_0x1b3086);return rp(_0x1b3086)[_0x7a5f('0x19')](function(_0x20dd65){logger[_0x7a5f('0x13')]('['+[_0x3b3ae7['toUpperCase']()]+_0x7a5f('0x1a'),_0x20dd65);if(_0x20dd65[_0x7a5f('0xb')][_0x7a5f('0xc')]>0x0&&String(_0x20dd65[_0x7a5f('0xb')][0x0]['active'])===_0x7a5f('0x1b')){_0x1f70ff[_0x7a5f('0x1c')]=_0x20dd65[_0x7a5f('0xb')][0x0]['sys_id'];}else{_0x1f70ff[_0x7a5f('0x1c')]=_0x1f70ff['adminId'];_0x1f70ff[_0x7a5f('0x1d')]=_0x1f70ff['adminEmail'];}logger[_0x7a5f('0x13')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+_0x7a5f('0x1e'),_0x1f70ff);_0x50d862(_0x1f70ff);})[_0x7a5f('0x11')](function(_0x24a5b4){logger[_0x7a5f('0x1f')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+']',_0x24a5b4[_0x7a5f('0x12')]);_0x5eaf2f(_0x24a5b4[_0x7a5f('0x12')]);});}else{logger[_0x7a5f('0x13')]('['+[_0x3b3ae7[_0x7a5f('0xf')]()]+_0x7a5f('0x20'));_0x1f70ff[_0x7a5f('0x1c')]=_0x1f70ff['adminId'];_0x1f70ff['userEmail']=_0x1f70ff['adminEmail'];_0x50d862(_0x1f70ff);}});};}function createEndUser(_0x5d8b07,_0x42ed61,_0x5acecb,_0x2389e4,_0x179e9e){logger[_0x7a5f('0x13')]('['+[_0x5d8b07[_0x7a5f('0xf')]()]+_0x7a5f('0x21'),_0x5acecb);return new Promise(function(_0x1eca33,_0x33ece7){var _0x40db0e={'method':'POST','uri':_0x2389e4+_0x7a5f('0x22')+_0x179e9e,'body':{'user_name':_0x5acecb[_0x7a5f('0x23')],'roles':_0x7a5f('0x24'),'first_name':_0x5acecb['endUserNumber'],'active':_0x7a5f('0x1b'),'date_format':_0x7a5f('0x25'),'phone':_0x5acecb[_0x7a5f('0x23')]},'auth':_0x42ed61,'json':!![]};return rp(_0x40db0e)[_0x7a5f('0x19')](function(_0x10e6dd){logger['info']('['+[_0x5d8b07[_0x7a5f('0xf')]()]+_0x7a5f('0x26'),_0x10e6dd['result']);_0x5acecb['endUserId']=_0x10e6dd[_0x7a5f('0xb')][_0x7a5f('0xe')];_0x1eca33(_0x5acecb);})['catch'](function(_0x12d22f){logger[_0x7a5f('0x1f')]('['+[_0x5d8b07[_0x7a5f('0xf')]()]+']',_0x12d22f[_0x7a5f('0x12')]);_0x33ece7(_0x12d22f[_0x7a5f('0x12')]);});});}function getEndUser(_0x469a8c,_0x50d038,_0x37f0c3,_0x11123a,_0xa901b5){return function(_0x276259){logger['info']('['+[_0x469a8c[_0x7a5f('0xf')]()]+_0x7a5f('0x27'),_0x276259);return new Promise(function(_0xd825b5,_0x4d7650){var _0x2b5a80={'method':_0x7a5f('0x16'),'uri':_0x37f0c3+_0x7a5f('0x28')+_0x276259[_0x7a5f('0x23')]+'&'+_0x11123a+'&'+_0xa901b5,'auth':_0x50d038,'json':!![]};return rp(_0x2b5a80)[_0x7a5f('0x19')](function(_0x2801ec){if(_0x2801ec[_0x7a5f('0xb')][_0x7a5f('0xc')]>0x0){_0x276259[_0x7a5f('0x29')]=_0x2801ec['result'][0x0][_0x7a5f('0xe')];logger[_0x7a5f('0x13')]('['+[_0x469a8c['toUpperCase']()]+_0x7a5f('0x2a'),_0x276259);_0xd825b5(_0x276259);}else{return createEndUser(_0x469a8c,_0x50d038,_0x276259,_0x37f0c3,_0x11123a)['then'](function(_0x24d68c){logger['info']('['+[_0x469a8c[_0x7a5f('0xf')]()]+'],\x20createEndUser\x20crm',_0x24d68c);_0xd825b5(_0x24d68c);});}})[_0x7a5f('0x11')](function(_0x2104b7){logger[_0x7a5f('0x1f')]('['+[_0x469a8c[_0x7a5f('0xf')]()]+']',_0x2104b7[_0x7a5f('0x12')]);_0x4d7650(_0x2104b7[_0x7a5f('0x12')]);});});};}function getCustomFields(_0x5b2775,_0x1472ab){var _0x541fe6={};if(_0x5b2775[_0x7a5f('0xc')]>0x0){_[_0x7a5f('0x2b')](_0x5b2775,function(_0x1095ba){if(_['includes']([_0x7a5f('0x2c'),'picklist'],_0x1095ba[_0x7a5f('0x2d')])&&_0x1095ba[_0x7a5f('0x2e')]&&!_0x1095ba['customField']){_0x541fe6[_0x1095ba[_0x7a5f('0x2e')][_0x7a5f('0x2f')]()]=_0x1095ba[_0x7a5f('0x30')][_0x7a5f('0x31')]();}else if(_[_0x7a5f('0x32')]([_0x7a5f('0x2c'),'picklist'],_0x1095ba[_0x7a5f('0x2d')])&&_0x1095ba[_0x7a5f('0x33')]&&_0x1095ba[_0x7a5f('0x34')]){_0x541fe6[_0x1095ba[_0x7a5f('0x33')][_0x7a5f('0x2f')]()]=_0x1095ba[_0x7a5f('0x30')][_0x7a5f('0x31')]();}else if(_0x1095ba[_0x7a5f('0x2d')]==='variable'&&_0x1095ba[_0x7a5f('0x35')]&&_0x1095ba['idField']&&_0x1095ba[_0x7a5f('0x34')]){_0x541fe6[_0x1095ba[_0x7a5f('0x33')]['toLowerCase']()]=_0x1472ab[_0x1095ba[_0x7a5f('0x35')]][_0x7a5f('0x31')]();}else if(_0x1095ba[_0x7a5f('0x2d')]===_0x7a5f('0x36')&&_0x1095ba[_0x7a5f('0x37')]&&_0x1095ba[_0x7a5f('0x37')][_0x7a5f('0x38')]&&_0x1095ba[_0x7a5f('0x33')]&&_0x1095ba[_0x7a5f('0x34')]){_0x541fe6[_0x1095ba['idField'][_0x7a5f('0x2f')]()]=_0x1472ab[_0x1095ba[_0x7a5f('0x37')]['name'][_0x7a5f('0x2f')]()][_0x7a5f('0x31')]();}});}return _0x541fe6;}function getTicket(_0x5ef49e,_0x31c773,_0xc0016a,_0x28c20c,_0x3cdf35,_0x44b41b){return function(_0x476dd4){logger[_0x7a5f('0x13')]('['+[_0x5ef49e[_0x7a5f('0xf')]()]+']\x20getTicket\x20input\x20crm',_0x476dd4);return new Promise(function(_0x12edd2,_0x378c7a){var _0x9f59a0=_0x5ef49e['toLowerCase']()===_0x7a5f('0x39')?_0x476dd4[_0x7a5f('0x1c')]:_0x476dd4[_0x7a5f('0x29')];var _0x23f4f7={'method':_0x7a5f('0x3a'),'uri':_0xc0016a+'incident'+'?'+_0x44b41b,'body':Object[_0x7a5f('0x3b')]({},{'active':_0x7a5f('0x1b'),'caller_id':_0x9f59a0,'assigned_to':_0x476dd4[_0x7a5f('0x1c')],'short_description':intUtil[_0x7a5f('0x3c')](_0x28c20c['Subjects'],_0x3cdf35,'\x20'),'description':intUtil['getString'](_0x28c20c[_0x7a5f('0x3d')],_0x3cdf35,'\x0a')},getCustomFields(_0x28c20c[_0x7a5f('0x3e')],_0x3cdf35)),'auth':_0x31c773,'json':!![]};return rp(_0x23f4f7)['then'](function(_0x3af8b7){logger[_0x7a5f('0x13')]('['+[_0x5ef49e[_0x7a5f('0xf')]()]+_0x7a5f('0x3f'),_0x3af8b7[_0x7a5f('0xb')]);_0x476dd4['ticketId']=_0x3af8b7['result'][_0x7a5f('0xe')];_0x476dd4['ticketNumber']=_0x3af8b7['result']['number'];logger[_0x7a5f('0x13')]('['+[_0x5ef49e[_0x7a5f('0xf')]()]+_0x7a5f('0x40'),_0x476dd4);_0x12edd2(_0x476dd4);})[_0x7a5f('0x11')](function(_0x576d13){logger['error']('['+[_0x5ef49e['toUpperCase']()]+']',_0x576d13[_0x7a5f('0x12')]);_0x378c7a(_0x576d13[_0x7a5f('0x12')]);});});};}function createRemoteTag(_0xb50845,_0x28dd52,_0x317337,_0x2d22f4){return new Promise(function(_0x2e3635,_0x13e400){var _0x3a5680={'method':_0x7a5f('0x3a'),'uri':_0x317337+_0x7a5f('0x41')+'?'+_0x2d22f4,'body':{'short_description':_0xb50845,'global':!![],'active':!![],'name':_0xb50845},'auth':_0x28dd52,'json':!![]};return rp(_0x3a5680)[_0x7a5f('0x19')](function(_0x2e13d9){var _0x4ee467=_0x2e13d9[_0x7a5f('0xb')][_0x7a5f('0xe')];_0x2e3635(_0x4ee467);});});}function getRemoteTag(_0x59208a,_0x544fc3,_0x546fcc,_0x5f0ee3,_0x4921cc){return new Promise(function(_0x3cbf1c,_0x4e1ab5){var _0xa0349c={'method':_0x7a5f('0x16'),'uri':_0x546fcc+'label'+_0x7a5f('0x42')+_0x59208a+'&'+_0x5f0ee3,'auth':_0x544fc3,'json':!![]};return rp(_0xa0349c)[_0x7a5f('0x19')](function(_0x2d4902){if(_0x2d4902[_0x7a5f('0xb')]['length']>0x0){var _0x32e482=_0x2d4902[_0x7a5f('0xb')][0x0][_0x7a5f('0xe')];_0x3cbf1c(_0x32e482);}else{return createRemoteTag(_0x59208a,_0x544fc3,_0x546fcc,_0x5f0ee3)[_0x7a5f('0x19')](function(_0x5c84c5){_0x3cbf1c(_0x5c84c5);});}});});}function assignTagToIncident(_0x4ae11b,_0x3d35b4,_0x84ce90,_0x27ac9d,_0x4b7020){return new Promise(function(_0x4f5082,_0x4c169e){var _0x3c7172={'method':'POST','uri':_0x84ce90+_0x7a5f('0x43')+'?'+_0x4b7020,'body':{'label':_0x4ae11b,'table':'incident','id_type':_0x7a5f('0x44'),'table_key':_0x27ac9d[_0x7a5f('0x45')],'title':_0x7a5f('0x46')+_0x27ac9d[_0x7a5f('0x47')],'id_display':_0x27ac9d[_0x7a5f('0x47')]},'auth':_0x3d35b4,'json':!![]};return rp(_0x3c7172)[_0x7a5f('0x19')](function(_0x33fa8b){_0x4f5082();})['catch'](function(){_0x4f5082();});});}function manageTags(_0x254619,_0x5a6b9b,_0x1c06ef,_0x589b1f,_0x80abc6,_0x37b33d,_0x1d4d1c){return new Promise(function(_0x2cd137,_0xa76500){var _0x23f262=[];_0x5a6b9b[_0x7a5f('0x2b')](function(_0x26881a){_0x23f262['push'](getRemoteTag(_0x26881a,_0x1c06ef,_0x589b1f,_0x37b33d,_0x1d4d1c));});return Promise[_0x7a5f('0x48')](_0x23f262)[_0x7a5f('0x19')](function(_0x101e02){if(_0x101e02[_0x7a5f('0xc')]){logger['info']('['+[_0x254619[_0x7a5f('0xf')]()]+_0x7a5f('0x49'),_0x101e02);var _0xeaaa92=[];_0x101e02['forEach'](function(_0x2f2793){_0xeaaa92[_0x7a5f('0x4a')](assignTagToIncident(_0x2f2793,_0x1c06ef,_0x589b1f,_0x80abc6,_0x37b33d));});return Promise[_0x7a5f('0x48')](_0xeaaa92)[_0x7a5f('0x19')](function(){_0x2cd137();})[_0x7a5f('0x11')](function(){_0x2cd137();});}else{_0x2cd137();}});});}function getTags(_0xd0d551,_0x138eb0,_0x3db436,_0x1c79e7,_0x4f51e0,_0x423d60){return function(_0x317a4b){return new Promise(function(_0xcaab3a,_0x348815){var _0x477e4b=[];var _0x40ddcb=_0x1c79e7[_0x7a5f('0x4b')];if(_0x40ddcb&&_0x40ddcb[_0x7a5f('0xc')]>0x0){_0x477e4b=_[_0x7a5f('0x4c')](_0x40ddcb,_0x7a5f('0x38'));}if(_0x477e4b[_0x7a5f('0xc')]>0x0){return manageTags(_0xd0d551,_0x477e4b,_0x138eb0,_0x3db436,_0x317a4b,_0x4f51e0,_0x423d60)[_0x7a5f('0x19')](function(){_0xcaab3a(_0x317a4b);});}else{_0xcaab3a(_0x317a4b);}});};}function emit(_0x185749,_0xe70d3a,_0x270cf7){var _0xe833cb='%26sysparm_record_target%3Dincident'+_0x7a5f('0x4d')+_0x7a5f('0x4e')+_0x7a5f('0x4f');var _0x18643e={'uri':_0x185749+_0x7a5f('0x50')+_0x270cf7+_0xe833cb};io['to'](util[_0x7a5f('0x51')](_0x7a5f('0x52'),_0xe70d3a))[_0x7a5f('0x53')](_0x7a5f('0x54'),_0x18643e);}exports['cs']=function(_0xc3a9d0,_0x4aa28d,_0x1cb982,_0x4e3b1a,_0x5b7423,_0x1a397e,_0x220ddd,_0x306883){var _0x38cea8={};var _0x30f306={'user':_0x1a397e[_0x7a5f('0x55')],'pass':_0x1a397e[_0x7a5f('0x56')]};var _0x4144b7=_0x7a5f('0x57');var _0x2880f2=_0x7a5f('0x58');_0x1a397e[_0x7a5f('0x59')]=intUtil[_0x7a5f('0x5a')](_0x1a397e['remoteUri']);_0x1a397e['serverUrl']=intUtil[_0x7a5f('0x5a')](_0x1a397e['serverUrl']);var _0x1c6236=util[_0x7a5f('0x51')](_0x7a5f('0x5b'),_0x1a397e['remoteUri']);_0x38cea8[_0x7a5f('0x1d')]=!_['isNil'](_0x4e3b1a)?_0x4e3b1a['email']:null;_0x38cea8[_0x7a5f('0x5c')]=_0x1a397e[_0x7a5f('0x5d')];_0x38cea8[_0x7a5f('0x23')]=_0x306883[_0x7a5f('0x2f')]()==='outbound'?_0x4aa28d['destcalleridnum']:_0x4aa28d[_0x7a5f('0x5e')];_0x38cea8[_0x7a5f('0x5f')]=_0x306883===_0x7a5f('0x60')||_0x306883===_0x7a5f('0x61')?'queue':'outbound';var _0x307364=util[_0x7a5f('0x51')](_0x7a5f('0x62'),_0x1a397e[_0x7a5f('0x63')],_0x4aa28d[_0x7a5f('0x64')],md5(_0x4aa28d[_0x7a5f('0x64')]));if(_0x5b7423&&_0x5b7423['monitor_format']){logger[_0x7a5f('0x13')](_0x7a5f('0x65'),_0x7a5f('0x66'));_0x4aa28d[_0x7a5f('0x67')]=_0x307364;}else if(_0x220ddd&&_0x220ddd[_0x7a5f('0x68')]&&_0x220ddd[_0x7a5f('0x68')]!==_0x7a5f('0x69')){logger[_0x7a5f('0x13')](_0x7a5f('0x6a'),_0x7a5f('0x66'));_0x4aa28d[_0x7a5f('0x67')]=_0x307364;}else{_0x4aa28d[_0x7a5f('0x67')]='';}return getAdminUser(_0x306883,_0x30f306,_0x38cea8,_0x1c6236,_0x2880f2,_0x4144b7)[_0x7a5f('0x19')](getUser(_0x306883,_0x30f306,_0x1c6236,_0x2880f2,_0x4144b7))[_0x7a5f('0x19')](getEndUser(_0x306883,_0x30f306,_0x1c6236,_0x2880f2,_0x4144b7))[_0x7a5f('0x19')](getTicket(_0x306883,_0x30f306,_0x1c6236,_0x1cb982,_0x4aa28d,_0x2880f2))[_0x7a5f('0x19')](function(_0x3edd4f){logger[_0x7a5f('0x13')](util[_0x7a5f('0x51')](_0x7a5f('0x6b'),_0x3edd4f[_0x7a5f('0x45')]));logger[_0x7a5f('0x13')](util['format']('call\x20direction:\x20%s',_0x306883));if(_0x306883!=='unmanaged'){logger[_0x7a5f('0x13')]('['+[_0x306883[_0x7a5f('0xf')]()]+']',_0x7a5f('0x6c'));emit(_0x1a397e[_0x7a5f('0x59')],_0x4e3b1a['name'],_0x3edd4f[_0x7a5f('0x45')]);}})[_0x7a5f('0x11')](function(_0x39a6c3){logger[_0x7a5f('0x1f')]('['+[_0x306883[_0x7a5f('0xf')]()]+_0x7a5f('0x6d'),util[_0x7a5f('0x6e')](_0x39a6c3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2196=['sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminId','adminEmail',']\x20using\x20admin\x20profile','POST','endUserNumber','user','System','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','nameField','toLowerCase','content','type','customField','idField','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','[QUEUE]','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','ioredis','./util','../../../../config/logger','servicenow','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length'];(function(_0xdb43b0,_0x1e02f4){var _0x4c3dd3=function(_0x170532){while(--_0x170532){_0xdb43b0['push'](_0xdb43b0['shift']());}};_0x4c3dd3(++_0x1e02f4);}(_0x2196,0x123));var _0x6219=function(_0x21f76a,_0x2293a0){_0x21f76a=_0x21f76a-0x0;var _0x3ffa34=_0x2196[_0x21f76a];return _0x3ffa34;};'use strict';var _=require('lodash');var Promise=require(_0x6219('0x0'));var rp=require('request-promise');var util=require('util');var md5=require('md5');var Redis=require(_0x6219('0x1'));var intUtil=require(_0x6219('0x2'));var config=require('../../../../config/environment');var logger=require(_0x6219('0x3'))(_0x6219('0x4'));config['redis']=_[_0x6219('0x5')](config['redis'],{'host':_0x6219('0x6'),'port':0x18eb});var io=require(_0x6219('0x7'))(new Redis(config['redis']));function getAdminUser(_0x255a70,_0xe5b6a3,_0x3ccced,_0x220d61,_0x3cdc51,_0x58ec37){return new Promise(function(_0x54c50e,_0x119387){var _0x26c4d3={'method':'GET','uri':_0x220d61+_0x6219('0x8')+'&'+_0x3cdc51+'&'+_0x58ec37,'auth':_0xe5b6a3,'json':!![]};return rp(_0x26c4d3)[_0x6219('0x9')](function(_0x227ef4){if(_0x227ef4[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x3ccced['adminId']=_0x227ef4[_0x6219('0xa')][0x0][_0x6219('0xc')];}logger[_0x6219('0xd')]('['+[_0x255a70[_0x6219('0xe')]()]+_0x6219('0xf'),_0x3ccced);_0x54c50e(_0x3ccced);})[_0x6219('0x10')](function(_0x18d528){logger[_0x6219('0x11')]('['+[_0x255a70[_0x6219('0xe')]()]+']',_0x18d528[_0x6219('0x12')]);_0x119387(_0x18d528[_0x6219('0x12')]);});});}function getUser(_0x2c3bf3,_0x1e6836,_0x35b839,_0x4e3305,_0x2db0dd){return function(_0x545851){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+'],\x20getUser\x20input\x20crm',_0x545851);return new Promise(function(_0x48ec62,_0x25b212){if(intUtil['validateEmail'](_0x545851[_0x6219('0x13')])){var _0x5dc8b2={'method':_0x6219('0x14'),'uri':_0x35b839+_0x6219('0x15')+_0x545851[_0x6219('0x13')]+'&'+_0x4e3305+'&'+_0x2db0dd,'auth':_0x1e6836,'json':!![]};logger[_0x6219('0xd')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x16'),_0x5dc8b2);return rp(_0x5dc8b2)[_0x6219('0x9')](function(_0x7df8e2){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x17'),_0x7df8e2);if(_0x7df8e2[_0x6219('0xa')][_0x6219('0xb')]>0x0&&String(_0x7df8e2[_0x6219('0xa')][0x0]['active'])===_0x6219('0x18')){_0x545851[_0x6219('0x19')]=_0x7df8e2[_0x6219('0xa')][0x0][_0x6219('0xc')];}else{_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];}logger['info']('['+[_0x2c3bf3['toUpperCase']()]+'],\x20getUser\x20crm',_0x545851);_0x48ec62(_0x545851);})[_0x6219('0x10')](function(_0x9b8279){logger[_0x6219('0x11')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+']',_0x9b8279['message']);_0x25b212(_0x9b8279[_0x6219('0x12')]);});}else{logger['info']('['+[_0x2c3bf3['toUpperCase']()]+_0x6219('0x1c'));_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];_0x48ec62(_0x545851);}});};}function createEndUser(_0x4923ad,_0x2f2a44,_0x4a42d8,_0x72ae73,_0xe1d74b){logger[_0x6219('0xd')]('['+[_0x4923ad['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x4a42d8);return new Promise(function(_0x4891e5,_0xb835bc){var _0x3de9e7={'method':_0x6219('0x1d'),'uri':_0x72ae73+'sys_user?'+_0xe1d74b,'body':{'user_name':_0x4a42d8[_0x6219('0x1e')],'roles':_0x6219('0x1f'),'first_name':_0x4a42d8['endUserNumber'],'active':_0x6219('0x18'),'date_format':_0x6219('0x20'),'phone':_0x4a42d8[_0x6219('0x1e')]},'auth':_0x2f2a44,'json':!![]};return rp(_0x3de9e7)[_0x6219('0x9')](function(_0x315023){logger['info']('['+[_0x4923ad[_0x6219('0xe')]()]+'],\x20EndUser\x20schema',_0x315023[_0x6219('0xa')]);_0x4a42d8[_0x6219('0x21')]=_0x315023[_0x6219('0xa')]['sys_id'];_0x4891e5(_0x4a42d8);})[_0x6219('0x10')](function(_0x12aadd){logger['error']('['+[_0x4923ad[_0x6219('0xe')]()]+']',_0x12aadd[_0x6219('0x12')]);_0xb835bc(_0x12aadd[_0x6219('0x12')]);});});}function getEndUser(_0xef180b,_0x100bc8,_0x583f67,_0xb02bef,_0x3638d3){return function(_0x5e929d){logger[_0x6219('0xd')]('['+[_0xef180b['toUpperCase']()]+_0x6219('0x22'),_0x5e929d);return new Promise(function(_0x17a7de,_0xfbc459){var _0x522b34={'method':'GET','uri':_0x583f67+_0x6219('0x23')+_0x5e929d[_0x6219('0x1e')]+'&'+_0xb02bef+'&'+_0x3638d3,'auth':_0x100bc8,'json':!![]};return rp(_0x522b34)['then'](function(_0x1163d8){if(_0x1163d8[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x5e929d[_0x6219('0x21')]=_0x1163d8[_0x6219('0xa')][0x0][_0x6219('0xc')];logger['info']('['+[_0xef180b[_0x6219('0xe')]()]+_0x6219('0x24'),_0x5e929d);_0x17a7de(_0x5e929d);}else{return createEndUser(_0xef180b,_0x100bc8,_0x5e929d,_0x583f67,_0xb02bef)[_0x6219('0x9')](function(_0x499a75){logger['info']('['+[_0xef180b['toUpperCase']()]+_0x6219('0x25'),_0x499a75);_0x17a7de(_0x499a75);});}})['catch'](function(_0x18cdf0){logger[_0x6219('0x11')]('['+[_0xef180b[_0x6219('0xe')]()]+']',_0x18cdf0[_0x6219('0x12')]);_0xfbc459(_0x18cdf0[_0x6219('0x12')]);});});};}function getCustomFields(_0x4d3265,_0x385aef){var _0x543b78={};if(_0x4d3265[_0x6219('0xb')]>0x0){_[_0x6219('0x26')](_0x4d3265,function(_0x1d9142){if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142['type'])&&_0x1d9142[_0x6219('0x29')]&&!_0x1d9142['customField']){_0x543b78[_0x1d9142['nameField'][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')]['toString']();}else if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142[_0x6219('0x2c')])&&_0x1d9142['idField']&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142[_0x6219('0x2e')][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x30')&&_0x1d9142[_0x6219('0x31')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x31')]][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x32')&&_0x1d9142[_0x6219('0x33')]&&_0x1d9142[_0x6219('0x33')][_0x6219('0x34')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x33')][_0x6219('0x34')][_0x6219('0x2a')]()][_0x6219('0x2f')]();}});}return _0x543b78;}function getTicket(_0x15abc0,_0x66e26f,_0x595a8e,_0x3f72e3,_0x303714,_0x428148){return function(_0x1c0592){logger['info']('['+[_0x15abc0[_0x6219('0xe')]()]+_0x6219('0x35'),_0x1c0592);return new Promise(function(_0xaea094,_0x3fc5b7){var _0x5dcd32=_0x15abc0[_0x6219('0x2a')]()===_0x6219('0x36')?_0x1c0592['userId']:_0x1c0592[_0x6219('0x21')];var _0x3ead9a={'method':_0x6219('0x1d'),'uri':_0x595a8e+'incident'+'?'+_0x428148,'body':Object[_0x6219('0x37')]({},{'active':_0x6219('0x18'),'caller_id':_0x5dcd32,'assigned_to':_0x1c0592['userId'],'short_description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x39')],_0x303714,'\x20'),'description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x3a')],_0x303714,'\x0a')},getCustomFields(_0x3f72e3[_0x6219('0x3b')],_0x303714)),'auth':_0x66e26f,'json':!![]};return rp(_0x3ead9a)['then'](function(_0xfa5438){logger[_0x6219('0xd')]('['+[_0x15abc0['toUpperCase']()]+_0x6219('0x3c'),_0xfa5438['result']);_0x1c0592[_0x6219('0x3d')]=_0xfa5438[_0x6219('0xa')][_0x6219('0xc')];_0x1c0592[_0x6219('0x3e')]=_0xfa5438[_0x6219('0xa')][_0x6219('0x3f')];logger[_0x6219('0xd')]('['+[_0x15abc0[_0x6219('0xe')]()]+']\x20getTicket\x20crm',_0x1c0592);_0xaea094(_0x1c0592);})[_0x6219('0x10')](function(_0x1b515d){logger[_0x6219('0x11')]('['+[_0x15abc0[_0x6219('0xe')]()]+']',_0x1b515d[_0x6219('0x12')]);_0x3fc5b7(_0x1b515d['message']);});});};}function createRemoteTag(_0x564c47,_0x291eb6,_0x4f4bcb,_0x55c92c){return new Promise(function(_0x42bae6,_0x18e379){var _0x5e3de0={'method':_0x6219('0x1d'),'uri':_0x4f4bcb+'label'+'?'+_0x55c92c,'body':{'short_description':_0x564c47,'global':!![],'active':!![],'name':_0x564c47},'auth':_0x291eb6,'json':!![]};return rp(_0x5e3de0)[_0x6219('0x9')](function(_0x538703){var _0x106ac4=_0x538703[_0x6219('0xa')][_0x6219('0xc')];_0x42bae6(_0x106ac4);});});}function getRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50,_0x1a326b){return new Promise(function(_0x496ded,_0x565c36){var _0x3a560a={'method':_0x6219('0x14'),'uri':_0x169371+_0x6219('0x40')+_0x6219('0x41')+_0x46d926+'&'+_0xccca50,'auth':_0x9f061f,'json':!![]};return rp(_0x3a560a)[_0x6219('0x9')](function(_0x1675d4){if(_0x1675d4[_0x6219('0xa')][_0x6219('0xb')]>0x0){var _0x37197d=_0x1675d4['result'][0x0][_0x6219('0xc')];_0x496ded(_0x37197d);}else{return createRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50)[_0x6219('0x9')](function(_0x45a247){_0x496ded(_0x45a247);});}});});}function assignTagToIncident(_0x4be4ae,_0x886d57,_0x380429,_0x5661e3,_0x2214d2){return new Promise(function(_0x3cf41e,_0x1243fa){var _0xb59203={'method':_0x6219('0x1d'),'uri':_0x380429+_0x6219('0x42')+'?'+_0x2214d2,'body':{'label':_0x4be4ae,'table':_0x6219('0x43'),'id_type':'Incident','table_key':_0x5661e3[_0x6219('0x3d')],'title':'Incident\x20-\x20'+_0x5661e3[_0x6219('0x3e')],'id_display':_0x5661e3[_0x6219('0x3e')]},'auth':_0x886d57,'json':!![]};return rp(_0xb59203)['then'](function(_0x2ff44b){_0x3cf41e();})[_0x6219('0x10')](function(){_0x3cf41e();});});}function manageTags(_0x265e11,_0x222e81,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c,_0x372e90){return new Promise(function(_0x4836ca,_0x11fbb1){var _0xff510a=[];_0x222e81[_0x6219('0x26')](function(_0x4b8bcb){_0xff510a[_0x6219('0x44')](getRemoteTag(_0x4b8bcb,_0x551a02,_0x13cd0a,_0x589c6c,_0x372e90));});return Promise[_0x6219('0x45')](_0xff510a)[_0x6219('0x9')](function(_0x28ea80){if(_0x28ea80['length']){logger[_0x6219('0xd')]('['+[_0x265e11[_0x6219('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x28ea80);var _0x58ad66=[];_0x28ea80[_0x6219('0x26')](function(_0x298daf){_0x58ad66[_0x6219('0x44')](assignTagToIncident(_0x298daf,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c));});return Promise[_0x6219('0x45')](_0x58ad66)[_0x6219('0x9')](function(){_0x4836ca();})['catch'](function(){_0x4836ca();});}else{_0x4836ca();}});});}function getTags(_0x4405a0,_0x4b82f7,_0x27c13e,_0x2d3226,_0x4ed260,_0x56233f){return function(_0x1aac8e){return new Promise(function(_0x548176,_0x20da71){var _0x21b029=[];var _0x4d88ff=_0x2d3226[_0x6219('0x46')];if(_0x4d88ff&&_0x4d88ff['length']>0x0){_0x21b029=_[_0x6219('0x47')](_0x4d88ff,'name');}if(_0x21b029[_0x6219('0xb')]>0x0){return manageTags(_0x4405a0,_0x21b029,_0x4b82f7,_0x27c13e,_0x1aac8e,_0x4ed260,_0x56233f)[_0x6219('0x9')](function(){_0x548176(_0x1aac8e);});}else{_0x548176(_0x1aac8e);}});};}function emit(_0x1d77cb,_0x146808,_0x4fb6b9){var _0x3b8ee4=_0x6219('0x48')+_0x6219('0x49')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x128bfa={'uri':_0x1d77cb+_0x6219('0x4a')+_0x4fb6b9+_0x3b8ee4};io['to'](util[_0x6219('0x4b')](_0x6219('0x4c'),_0x146808))[_0x6219('0x4d')](_0x6219('0x4e'),_0x128bfa);}exports['cs']=function(_0x5c3f9f,_0x50781f,_0x59690c,_0xbe1acd,_0x338782,_0x2f4d62,_0x1d355d,_0x2021ab){var _0x4f8724={};var _0x111e2e={'user':_0x2f4d62[_0x6219('0x4f')],'pass':_0x2f4d62[_0x6219('0x50')]};var _0x41912a='sysparm_limit=1';var _0x37b084='sysparm_display_value=true';_0x2f4d62[_0x6219('0x51')]=intUtil[_0x6219('0x52')](_0x2f4d62[_0x6219('0x51')]);_0x2f4d62[_0x6219('0x53')]=intUtil[_0x6219('0x52')](_0x2f4d62['serverUrl']);var _0x1b973c=util[_0x6219('0x4b')](_0x6219('0x54'),_0x2f4d62[_0x6219('0x51')]);_0x4f8724['userEmail']=!_['isNil'](_0xbe1acd)?_0xbe1acd[_0x6219('0x55')]:null;_0x4f8724[_0x6219('0x1b')]=_0x2f4d62['email'];_0x4f8724[_0x6219('0x1e')]=_0x2021ab[_0x6219('0x2a')]()===_0x6219('0x36')?_0x50781f[_0x6219('0x56')]:_0x50781f[_0x6219('0x57')];_0x4f8724[_0x6219('0x58')]=_0x2021ab===_0x6219('0x59')||_0x2021ab==='unmanaged'?'queue':_0x6219('0x36');var _0x19458d=util[_0x6219('0x4b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f4d62[_0x6219('0x53')],_0x50781f['uniqueid'],md5(_0x50781f[_0x6219('0x5a')]));if(_0x338782&&_0x338782['monitor_format']){logger[_0x6219('0xd')](_0x6219('0x5b'),'Recording\x20is\x20enabled!');_0x50781f['recordingURL']=_0x19458d;}else if(_0x1d355d&&_0x1d355d[_0x6219('0x5c')]&&_0x1d355d[_0x6219('0x5c')]!==_0x6219('0x5d')){logger['info'](_0x6219('0x5e'),_0x6219('0x5f'));_0x50781f[_0x6219('0x60')]=_0x19458d;}else{_0x50781f['recordingURL']='';}return getAdminUser(_0x2021ab,_0x111e2e,_0x4f8724,_0x1b973c,_0x37b084,_0x41912a)[_0x6219('0x9')](getUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getEndUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getTicket(_0x2021ab,_0x111e2e,_0x1b973c,_0x59690c,_0x50781f,_0x37b084))['then'](function(_0x3e3f53){logger[_0x6219('0xd')](util[_0x6219('0x4b')](_0x6219('0x61'),_0x3e3f53[_0x6219('0x3d')]));logger['info'](util[_0x6219('0x4b')]('call\x20direction:\x20%s',_0x2021ab));if(_0x2021ab!=='unmanaged'){logger['info']('['+[_0x2021ab['toUpperCase']()]+']',_0x6219('0x62'));emit(_0x2f4d62['remoteUri'],_0xbe1acd[_0x6219('0x34')],_0x3e3f53[_0x6219('0x3d')]);}})[_0x6219('0x10')](function(_0x5739f7){logger['error']('['+[_0x2021ab[_0x6219('0xe')]()]+_0x6219('0x63'),util[_0x6219('0x64')](_0x5739f7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file