Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 457360e..39229c7 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2985=[']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','adminEmail',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','endUserId','error','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','toString','picklist','idField','content','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident\x20-\x20','ticketNumber','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username','sysparm_limit=1','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged'];(function(_0x3cbf4c,_0x3c5832){var _0x5e65b7=function(_0x2662ca){while(--_0x2662ca){_0x3cbf4c['push'](_0x3cbf4c['shift']());}};_0x5e65b7(++_0x3c5832);}(_0x2985,0x6a));var _0x5298=function(_0x1f17f7,_0x4e31c0){_0x1f17f7=_0x1f17f7-0x0;var _0x29772d=_0x2985[_0x1f17f7];return _0x29772d;};'use strict';var _=require('lodash');var Promise=require(_0x5298('0x0'));var rp=require(_0x5298('0x1'));var util=require('util');var md5=require(_0x5298('0x2'));var Redis=require(_0x5298('0x3'));var intUtil=require('./util');var config=require(_0x5298('0x4'));var logger=require('../../../../config/logger')('servicenow');config[_0x5298('0x5')]=_[_0x5298('0x6')](config[_0x5298('0x5')],{'host':_0x5298('0x7'),'port':0x18eb});var io=require(_0x5298('0x8'))(new Redis(config['redis']));function getAdminUser(_0x14205f,_0x97b90f,_0x4864ff,_0x2865bf,_0x43208a,_0x28e58e){return new Promise(function(_0x5017e5,_0x6929cc){var _0x42cdb7={'method':_0x5298('0x9'),'uri':_0x2865bf+_0x5298('0xa')+'&'+_0x43208a+'&'+_0x28e58e,'auth':_0x97b90f,'json':!![]};return rp(_0x42cdb7)[_0x5298('0xb')](function(_0x1c5fb6){if(_0x1c5fb6['result'][_0x5298('0xc')]>0x0){_0x4864ff[_0x5298('0xd')]=_0x1c5fb6[_0x5298('0xe')][0x0][_0x5298('0xf')];}logger[_0x5298('0x10')]('['+[_0x14205f[_0x5298('0x11')]()]+'],\x20getAdminUser\x20crm',_0x4864ff);_0x5017e5(_0x4864ff);})[_0x5298('0x12')](function(_0x3d8a3b){logger['error']('['+[_0x14205f[_0x5298('0x11')]()]+']',_0x3d8a3b[_0x5298('0x13')]);_0x6929cc(_0x3d8a3b['message']);});});}function getUser(_0x189e2d,_0x3bf8ff,_0xdff9f1,_0x1b4818,_0x3b6ae0){return function(_0x580150){logger['info']('['+[_0x189e2d['toUpperCase']()]+_0x5298('0x14'),_0x580150);return new Promise(function(_0x439149,_0x58419e){if(intUtil[_0x5298('0x15')](_0x580150[_0x5298('0x16')])){var _0x1aaea1={'method':_0x5298('0x9'),'uri':_0xdff9f1+_0x5298('0x17')+_0x580150[_0x5298('0x16')]+'&'+_0x1b4818+'&'+_0x3b6ae0,'auth':_0x3bf8ff,'json':!![]};logger['info']('['+[_0x189e2d[_0x5298('0x11')]()]+_0x5298('0x18'),_0x1aaea1);return rp(_0x1aaea1)[_0x5298('0xb')](function(_0x4cde30){logger['info']('['+[_0x189e2d[_0x5298('0x11')]()]+_0x5298('0x19'),_0x4cde30);if(_0x4cde30['result']['length']>0x0&&String(_0x4cde30[_0x5298('0xe')][0x0][_0x5298('0x1a')])===_0x5298('0x1b')){_0x580150['userId']=_0x4cde30[_0x5298('0xe')][0x0][_0x5298('0xf')];}else{_0x580150[_0x5298('0x1c')]=_0x580150['adminId'];_0x580150[_0x5298('0x16')]=_0x580150[_0x5298('0x1d')];}logger[_0x5298('0x10')]('['+[_0x189e2d[_0x5298('0x11')]()]+'],\x20getUser\x20crm',_0x580150);_0x439149(_0x580150);})[_0x5298('0x12')](function(_0x349aeb){logger['error']('['+[_0x189e2d[_0x5298('0x11')]()]+']',_0x349aeb['message']);_0x58419e(_0x349aeb['message']);});}else{logger['info']('['+[_0x189e2d[_0x5298('0x11')]()]+_0x5298('0x1e'));_0x580150['userId']=_0x580150[_0x5298('0xd')];_0x580150[_0x5298('0x16')]=_0x580150[_0x5298('0x1d')];_0x439149(_0x580150);}});};}function createEndUser(_0x1af7a6,_0x21ed69,_0x3e0568,_0x5af64d,_0x45de1f){logger[_0x5298('0x10')]('['+[_0x1af7a6[_0x5298('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x3e0568);return new Promise(function(_0x432614,_0x33e0e4){var _0x24486d={'method':_0x5298('0x1f'),'uri':_0x5af64d+_0x5298('0x20')+_0x45de1f,'body':{'user_name':_0x3e0568[_0x5298('0x21')],'roles':_0x5298('0x22'),'first_name':_0x3e0568[_0x5298('0x21')],'active':_0x5298('0x1b'),'date_format':'System','phone':_0x3e0568[_0x5298('0x21')]},'auth':_0x21ed69,'json':!![]};return rp(_0x24486d)['then'](function(_0x15c551){logger[_0x5298('0x10')]('['+[_0x1af7a6[_0x5298('0x11')]()]+'],\x20EndUser\x20schema',_0x15c551[_0x5298('0xe')]);_0x3e0568[_0x5298('0x23')]=_0x15c551[_0x5298('0xe')][_0x5298('0xf')];_0x432614(_0x3e0568);})['catch'](function(_0x240280){logger[_0x5298('0x24')]('['+[_0x1af7a6[_0x5298('0x11')]()]+']',_0x240280['message']);_0x33e0e4(_0x240280[_0x5298('0x13')]);});});}function getEndUser(_0x42236f,_0x5271c2,_0x1d95fb,_0x35e38a,_0x4a5052){return function(_0x32a824){logger['info']('['+[_0x42236f[_0x5298('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x32a824);return new Promise(function(_0x26be55,_0x131f1f){var _0x1b4f68={'method':_0x5298('0x9'),'uri':_0x1d95fb+_0x5298('0x25')+_0x32a824['endUserNumber']+'&'+_0x35e38a+'&'+_0x4a5052,'auth':_0x5271c2,'json':!![]};return rp(_0x1b4f68)[_0x5298('0xb')](function(_0x13b668){if(_0x13b668[_0x5298('0xe')][_0x5298('0xc')]>0x0){_0x32a824[_0x5298('0x23')]=_0x13b668[_0x5298('0xe')][0x0][_0x5298('0xf')];logger['info']('['+[_0x42236f[_0x5298('0x11')]()]+_0x5298('0x26'),_0x32a824);_0x26be55(_0x32a824);}else{return createEndUser(_0x42236f,_0x5271c2,_0x32a824,_0x1d95fb,_0x35e38a)[_0x5298('0xb')](function(_0x36dd59){logger[_0x5298('0x10')]('['+[_0x42236f[_0x5298('0x11')]()]+_0x5298('0x27'),_0x36dd59);_0x26be55(_0x36dd59);});}})[_0x5298('0x12')](function(_0x2c1f45){logger[_0x5298('0x24')]('['+[_0x42236f[_0x5298('0x11')]()]+']',_0x2c1f45[_0x5298('0x13')]);_0x131f1f(_0x2c1f45[_0x5298('0x13')]);});});};}function getCustomFields(_0x46b522,_0x579aa6){var _0x5a7dc5={};if(_0x46b522['length']>0x0){_[_0x5298('0x28')](_0x46b522,function(_0x53c7e5){if(_[_0x5298('0x29')]([_0x5298('0x2a'),'picklist'],_0x53c7e5[_0x5298('0x2b')])&&_0x53c7e5[_0x5298('0x2c')]&&!_0x53c7e5[_0x5298('0x2d')]){_0x5a7dc5[_0x53c7e5[_0x5298('0x2c')][_0x5298('0x2e')]()]=_0x53c7e5['content'][_0x5298('0x2f')]();}else if(_['includes']([_0x5298('0x2a'),_0x5298('0x30')],_0x53c7e5[_0x5298('0x2b')])&&_0x53c7e5[_0x5298('0x31')]&&_0x53c7e5[_0x5298('0x2d')]){_0x5a7dc5[_0x53c7e5['idField']['toLowerCase']()]=_0x53c7e5[_0x5298('0x32')]['toString']();}else if(_0x53c7e5[_0x5298('0x2b')]==='variable'&&_0x53c7e5[_0x5298('0x33')]&&_0x53c7e5[_0x5298('0x31')]&&_0x53c7e5[_0x5298('0x2d')]){_0x5a7dc5[_0x53c7e5[_0x5298('0x31')][_0x5298('0x2e')]()]=_0x579aa6[_0x53c7e5['variableName']][_0x5298('0x2f')]();}else if(_0x53c7e5[_0x5298('0x2b')]===_0x5298('0x34')&&_0x53c7e5[_0x5298('0x35')]&&_0x53c7e5['Variable'][_0x5298('0x36')]&&_0x53c7e5['idField']&&_0x53c7e5['customField']){_0x5a7dc5[_0x53c7e5[_0x5298('0x31')][_0x5298('0x2e')]()]=_0x579aa6[_0x53c7e5[_0x5298('0x35')][_0x5298('0x36')][_0x5298('0x2e')]()][_0x5298('0x2f')]();}});}return _0x5a7dc5;}function getTicket(_0x4155dc,_0x1ac12d,_0x1af697,_0x443fa4,_0x24c275,_0x509189){return function(_0x2c6a57){logger[_0x5298('0x10')]('['+[_0x4155dc[_0x5298('0x11')]()]+_0x5298('0x37'),_0x2c6a57);return new Promise(function(_0x14458f,_0x57357e){var _0x722be0=_0x4155dc['toLowerCase']()===_0x5298('0x38')?_0x2c6a57['userId']:_0x2c6a57['endUserId'];var _0x5774e0={'method':_0x5298('0x1f'),'uri':_0x1af697+_0x5298('0x39')+'?'+_0x509189,'body':Object[_0x5298('0x3a')]({},{'active':_0x5298('0x1b'),'caller_id':_0x722be0,'assigned_to':_0x2c6a57[_0x5298('0x1c')],'short_description':intUtil[_0x5298('0x3b')](_0x443fa4[_0x5298('0x3c')],_0x24c275,'\x20'),'description':intUtil['getString'](_0x443fa4['Descriptions'],_0x24c275,'\x0a')},getCustomFields(_0x443fa4[_0x5298('0x3d')],_0x24c275)),'auth':_0x1ac12d,'json':!![]};return rp(_0x5774e0)['then'](function(_0x4b5106){logger[_0x5298('0x10')]('['+[_0x4155dc[_0x5298('0x11')]()]+_0x5298('0x3e'),_0x4b5106[_0x5298('0xe')]);_0x2c6a57[_0x5298('0x3f')]=_0x4b5106[_0x5298('0xe')][_0x5298('0xf')];_0x2c6a57['ticketNumber']=_0x4b5106[_0x5298('0xe')][_0x5298('0x40')];logger[_0x5298('0x10')]('['+[_0x4155dc[_0x5298('0x11')]()]+']\x20getTicket\x20crm',_0x2c6a57);_0x14458f(_0x2c6a57);})[_0x5298('0x12')](function(_0x26cd21){logger[_0x5298('0x24')]('['+[_0x4155dc[_0x5298('0x11')]()]+']',_0x26cd21[_0x5298('0x13')]);_0x57357e(_0x26cd21[_0x5298('0x13')]);});});};}function createRemoteTag(_0x3a24e9,_0x99681,_0x1c3507,_0x13aa06){return new Promise(function(_0x1d1b74,_0x5aa665){var _0x5f32f6={'method':'POST','uri':_0x1c3507+_0x5298('0x41')+'?'+_0x13aa06,'body':{'short_description':_0x3a24e9,'global':!![],'active':!![],'name':_0x3a24e9},'auth':_0x99681,'json':!![]};return rp(_0x5f32f6)[_0x5298('0xb')](function(_0x1339ac){var _0x546f89=_0x1339ac[_0x5298('0xe')][_0x5298('0xf')];_0x1d1b74(_0x546f89);});});}function getRemoteTag(_0x199657,_0x4c9161,_0x63d48b,_0x46d486,_0x15d2ff){return new Promise(function(_0x1bd72e,_0x5d6b05){var _0x404122={'method':_0x5298('0x9'),'uri':_0x63d48b+_0x5298('0x41')+_0x5298('0x42')+_0x199657+'&'+_0x46d486,'auth':_0x4c9161,'json':!![]};return rp(_0x404122)['then'](function(_0xcf416a){if(_0xcf416a[_0x5298('0xe')]['length']>0x0){var _0x14efeb=_0xcf416a['result'][0x0][_0x5298('0xf')];_0x1bd72e(_0x14efeb);}else{return createRemoteTag(_0x199657,_0x4c9161,_0x63d48b,_0x46d486)['then'](function(_0xcb6afc){_0x1bd72e(_0xcb6afc);});}});});}function assignTagToIncident(_0x100a3d,_0x3db62d,_0x31d5ba,_0x457948,_0x2ef7ed){return new Promise(function(_0x3c1f40,_0x55bce1){var _0x123821={'method':'POST','uri':_0x31d5ba+'label_entry'+'?'+_0x2ef7ed,'body':{'label':_0x100a3d,'table':'incident','id_type':'Incident','table_key':_0x457948['ticketId'],'title':_0x5298('0x43')+_0x457948[_0x5298('0x44')],'id_display':_0x457948[_0x5298('0x44')]},'auth':_0x3db62d,'json':!![]};return rp(_0x123821)[_0x5298('0xb')](function(_0x2afc09){_0x3c1f40();})[_0x5298('0x12')](function(){_0x3c1f40();});});}function manageTags(_0x303026,_0x31ff6c,_0x18bc26,_0x4c28ba,_0x30282c,_0x8b1217,_0x5385f0){return new Promise(function(_0x4f2699,_0x546177){var _0x594b6e=[];_0x31ff6c[_0x5298('0x28')](function(_0x2eec44){_0x594b6e[_0x5298('0x45')](getRemoteTag(_0x2eec44,_0x18bc26,_0x4c28ba,_0x8b1217,_0x5385f0));});return Promise['all'](_0x594b6e)[_0x5298('0xb')](function(_0x28c146){if(_0x28c146[_0x5298('0xc')]){logger['info']('['+[_0x303026[_0x5298('0x11')]()]+_0x5298('0x46'),_0x28c146);var _0x57bfa3=[];_0x28c146[_0x5298('0x28')](function(_0x5554b2){_0x57bfa3[_0x5298('0x45')](assignTagToIncident(_0x5554b2,_0x18bc26,_0x4c28ba,_0x30282c,_0x8b1217));});return Promise[_0x5298('0x47')](_0x57bfa3)[_0x5298('0xb')](function(){_0x4f2699();})[_0x5298('0x12')](function(){_0x4f2699();});}else{_0x4f2699();}});});}function getTags(_0x468336,_0x1cffe1,_0x1c5666,_0x50f05d,_0x9db7e,_0x967397){return function(_0x409711){return new Promise(function(_0x125192,_0x42e8f7){var _0x40456e=[];var _0x29ccf7=_0x50f05d['Tags'];if(_0x29ccf7&&_0x29ccf7[_0x5298('0xc')]>0x0){_0x40456e=_['map'](_0x29ccf7,_0x5298('0x36'));}if(_0x40456e['length']>0x0){return manageTags(_0x468336,_0x40456e,_0x1cffe1,_0x1c5666,_0x409711,_0x9db7e,_0x967397)[_0x5298('0xb')](function(){_0x125192(_0x409711);});}else{_0x125192(_0x409711);}});};}function emit(_0x119b59,_0x4963db,_0x2fe398){var _0x1094d8=_0x5298('0x48')+_0x5298('0x49')+_0x5298('0x4a')+'%255EORDERBYDESCnumber';var _0x1704b9={'uri':_0x119b59+_0x5298('0x4b')+_0x2fe398+_0x1094d8};io['to'](util[_0x5298('0x4c')](_0x5298('0x4d'),_0x4963db))[_0x5298('0x4e')]('trigger:browser:url',_0x1704b9);}exports['cs']=function(_0x36de31,_0x500ddf,_0xa207ba,_0x544a95,_0x5a55ea,_0x4a9450,_0x516f88,_0xd51055){var _0x13b0dc={};var _0x45896d={'user':_0x4a9450[_0x5298('0x4f')],'pass':_0x4a9450['password']};var _0x181c31=_0x5298('0x50');var _0x52a294='sysparm_display_value=true';_0x4a9450[_0x5298('0x51')]=intUtil['stripTrailingSlash'](_0x4a9450['remoteUri']);_0x4a9450[_0x5298('0x52')]=intUtil[_0x5298('0x53')](_0x4a9450['serverUrl']);var _0x101d05=util[_0x5298('0x4c')](_0x5298('0x54'),_0x4a9450[_0x5298('0x51')]);_0x13b0dc[_0x5298('0x16')]=!_[_0x5298('0x55')](_0x544a95)?_0x544a95[_0x5298('0x56')]:null;_0x13b0dc['adminEmail']=_0x4a9450[_0x5298('0x56')];_0x13b0dc[_0x5298('0x21')]=_0xd51055['toLowerCase']()===_0x5298('0x38')?_0x500ddf[_0x5298('0x57')]:_0x500ddf[_0x5298('0x58')];_0x13b0dc[_0x5298('0x59')]=_0xd51055===_0x5298('0x5a')||_0xd51055==='unmanaged'?_0x5298('0x5a'):_0x5298('0x38');var _0x991624=util['format'](_0x5298('0x5b'),_0x4a9450[_0x5298('0x52')],_0x500ddf['uniqueid'],md5(_0x500ddf[_0x5298('0x5c')]));if(_0x5a55ea&&_0x5a55ea[_0x5298('0x5d')]){logger[_0x5298('0x10')](_0x5298('0x5e'),_0x5298('0x5f'));_0x500ddf[_0x5298('0x60')]=_0x991624;}else if(_0x516f88&&_0x516f88['recordingFormat']&&_0x516f88[_0x5298('0x61')]!=='none'){logger[_0x5298('0x10')](_0x5298('0x62'),_0x5298('0x5f'));_0x500ddf[_0x5298('0x60')]=_0x991624;}else{_0x500ddf[_0x5298('0x60')]='';}return getAdminUser(_0xd51055,_0x45896d,_0x13b0dc,_0x101d05,_0x52a294,_0x181c31)['then'](getUser(_0xd51055,_0x45896d,_0x101d05,_0x52a294,_0x181c31))['then'](getEndUser(_0xd51055,_0x45896d,_0x101d05,_0x52a294,_0x181c31))[_0x5298('0xb')](getTicket(_0xd51055,_0x45896d,_0x101d05,_0xa207ba,_0x500ddf,_0x52a294))[_0x5298('0xb')](function(_0x4ed703){logger[_0x5298('0x10')](util[_0x5298('0x4c')](_0x5298('0x63'),_0x4ed703[_0x5298('0x3f')]));logger[_0x5298('0x10')](util['format'](_0x5298('0x64'),_0xd51055));if(_0xd51055!==_0x5298('0x65')){logger[_0x5298('0x10')]('['+[_0xd51055['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x4a9450['remoteUri'],_0x544a95['name'],_0x4ed703[_0x5298('0x3f')]);}})[_0x5298('0x12')](function(_0x512de5){logger[_0x5298('0x24')]('['+[_0xd51055[_0x5298('0x11')]()]+_0x5298('0x66'),util[_0x5298('0x67')](_0x512de5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2196=['sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminId','adminEmail',']\x20using\x20admin\x20profile','POST','endUserNumber','user','System','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','nameField','toLowerCase','content','type','customField','idField','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','[QUEUE]','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','ioredis','./util','../../../../config/logger','servicenow','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length'];(function(_0xdb43b0,_0x1e02f4){var _0x4c3dd3=function(_0x170532){while(--_0x170532){_0xdb43b0['push'](_0xdb43b0['shift']());}};_0x4c3dd3(++_0x1e02f4);}(_0x2196,0x123));var _0x6219=function(_0x21f76a,_0x2293a0){_0x21f76a=_0x21f76a-0x0;var _0x3ffa34=_0x2196[_0x21f76a];return _0x3ffa34;};'use strict';var _=require('lodash');var Promise=require(_0x6219('0x0'));var rp=require('request-promise');var util=require('util');var md5=require('md5');var Redis=require(_0x6219('0x1'));var intUtil=require(_0x6219('0x2'));var config=require('../../../../config/environment');var logger=require(_0x6219('0x3'))(_0x6219('0x4'));config['redis']=_[_0x6219('0x5')](config['redis'],{'host':_0x6219('0x6'),'port':0x18eb});var io=require(_0x6219('0x7'))(new Redis(config['redis']));function getAdminUser(_0x255a70,_0xe5b6a3,_0x3ccced,_0x220d61,_0x3cdc51,_0x58ec37){return new Promise(function(_0x54c50e,_0x119387){var _0x26c4d3={'method':'GET','uri':_0x220d61+_0x6219('0x8')+'&'+_0x3cdc51+'&'+_0x58ec37,'auth':_0xe5b6a3,'json':!![]};return rp(_0x26c4d3)[_0x6219('0x9')](function(_0x227ef4){if(_0x227ef4[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x3ccced['adminId']=_0x227ef4[_0x6219('0xa')][0x0][_0x6219('0xc')];}logger[_0x6219('0xd')]('['+[_0x255a70[_0x6219('0xe')]()]+_0x6219('0xf'),_0x3ccced);_0x54c50e(_0x3ccced);})[_0x6219('0x10')](function(_0x18d528){logger[_0x6219('0x11')]('['+[_0x255a70[_0x6219('0xe')]()]+']',_0x18d528[_0x6219('0x12')]);_0x119387(_0x18d528[_0x6219('0x12')]);});});}function getUser(_0x2c3bf3,_0x1e6836,_0x35b839,_0x4e3305,_0x2db0dd){return function(_0x545851){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+'],\x20getUser\x20input\x20crm',_0x545851);return new Promise(function(_0x48ec62,_0x25b212){if(intUtil['validateEmail'](_0x545851[_0x6219('0x13')])){var _0x5dc8b2={'method':_0x6219('0x14'),'uri':_0x35b839+_0x6219('0x15')+_0x545851[_0x6219('0x13')]+'&'+_0x4e3305+'&'+_0x2db0dd,'auth':_0x1e6836,'json':!![]};logger[_0x6219('0xd')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x16'),_0x5dc8b2);return rp(_0x5dc8b2)[_0x6219('0x9')](function(_0x7df8e2){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x17'),_0x7df8e2);if(_0x7df8e2[_0x6219('0xa')][_0x6219('0xb')]>0x0&&String(_0x7df8e2[_0x6219('0xa')][0x0]['active'])===_0x6219('0x18')){_0x545851[_0x6219('0x19')]=_0x7df8e2[_0x6219('0xa')][0x0][_0x6219('0xc')];}else{_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];}logger['info']('['+[_0x2c3bf3['toUpperCase']()]+'],\x20getUser\x20crm',_0x545851);_0x48ec62(_0x545851);})[_0x6219('0x10')](function(_0x9b8279){logger[_0x6219('0x11')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+']',_0x9b8279['message']);_0x25b212(_0x9b8279[_0x6219('0x12')]);});}else{logger['info']('['+[_0x2c3bf3['toUpperCase']()]+_0x6219('0x1c'));_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];_0x48ec62(_0x545851);}});};}function createEndUser(_0x4923ad,_0x2f2a44,_0x4a42d8,_0x72ae73,_0xe1d74b){logger[_0x6219('0xd')]('['+[_0x4923ad['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x4a42d8);return new Promise(function(_0x4891e5,_0xb835bc){var _0x3de9e7={'method':_0x6219('0x1d'),'uri':_0x72ae73+'sys_user?'+_0xe1d74b,'body':{'user_name':_0x4a42d8[_0x6219('0x1e')],'roles':_0x6219('0x1f'),'first_name':_0x4a42d8['endUserNumber'],'active':_0x6219('0x18'),'date_format':_0x6219('0x20'),'phone':_0x4a42d8[_0x6219('0x1e')]},'auth':_0x2f2a44,'json':!![]};return rp(_0x3de9e7)[_0x6219('0x9')](function(_0x315023){logger['info']('['+[_0x4923ad[_0x6219('0xe')]()]+'],\x20EndUser\x20schema',_0x315023[_0x6219('0xa')]);_0x4a42d8[_0x6219('0x21')]=_0x315023[_0x6219('0xa')]['sys_id'];_0x4891e5(_0x4a42d8);})[_0x6219('0x10')](function(_0x12aadd){logger['error']('['+[_0x4923ad[_0x6219('0xe')]()]+']',_0x12aadd[_0x6219('0x12')]);_0xb835bc(_0x12aadd[_0x6219('0x12')]);});});}function getEndUser(_0xef180b,_0x100bc8,_0x583f67,_0xb02bef,_0x3638d3){return function(_0x5e929d){logger[_0x6219('0xd')]('['+[_0xef180b['toUpperCase']()]+_0x6219('0x22'),_0x5e929d);return new Promise(function(_0x17a7de,_0xfbc459){var _0x522b34={'method':'GET','uri':_0x583f67+_0x6219('0x23')+_0x5e929d[_0x6219('0x1e')]+'&'+_0xb02bef+'&'+_0x3638d3,'auth':_0x100bc8,'json':!![]};return rp(_0x522b34)['then'](function(_0x1163d8){if(_0x1163d8[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x5e929d[_0x6219('0x21')]=_0x1163d8[_0x6219('0xa')][0x0][_0x6219('0xc')];logger['info']('['+[_0xef180b[_0x6219('0xe')]()]+_0x6219('0x24'),_0x5e929d);_0x17a7de(_0x5e929d);}else{return createEndUser(_0xef180b,_0x100bc8,_0x5e929d,_0x583f67,_0xb02bef)[_0x6219('0x9')](function(_0x499a75){logger['info']('['+[_0xef180b['toUpperCase']()]+_0x6219('0x25'),_0x499a75);_0x17a7de(_0x499a75);});}})['catch'](function(_0x18cdf0){logger[_0x6219('0x11')]('['+[_0xef180b[_0x6219('0xe')]()]+']',_0x18cdf0[_0x6219('0x12')]);_0xfbc459(_0x18cdf0[_0x6219('0x12')]);});});};}function getCustomFields(_0x4d3265,_0x385aef){var _0x543b78={};if(_0x4d3265[_0x6219('0xb')]>0x0){_[_0x6219('0x26')](_0x4d3265,function(_0x1d9142){if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142['type'])&&_0x1d9142[_0x6219('0x29')]&&!_0x1d9142['customField']){_0x543b78[_0x1d9142['nameField'][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')]['toString']();}else if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142[_0x6219('0x2c')])&&_0x1d9142['idField']&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142[_0x6219('0x2e')][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x30')&&_0x1d9142[_0x6219('0x31')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x31')]][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x32')&&_0x1d9142[_0x6219('0x33')]&&_0x1d9142[_0x6219('0x33')][_0x6219('0x34')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x33')][_0x6219('0x34')][_0x6219('0x2a')]()][_0x6219('0x2f')]();}});}return _0x543b78;}function getTicket(_0x15abc0,_0x66e26f,_0x595a8e,_0x3f72e3,_0x303714,_0x428148){return function(_0x1c0592){logger['info']('['+[_0x15abc0[_0x6219('0xe')]()]+_0x6219('0x35'),_0x1c0592);return new Promise(function(_0xaea094,_0x3fc5b7){var _0x5dcd32=_0x15abc0[_0x6219('0x2a')]()===_0x6219('0x36')?_0x1c0592['userId']:_0x1c0592[_0x6219('0x21')];var _0x3ead9a={'method':_0x6219('0x1d'),'uri':_0x595a8e+'incident'+'?'+_0x428148,'body':Object[_0x6219('0x37')]({},{'active':_0x6219('0x18'),'caller_id':_0x5dcd32,'assigned_to':_0x1c0592['userId'],'short_description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x39')],_0x303714,'\x20'),'description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x3a')],_0x303714,'\x0a')},getCustomFields(_0x3f72e3[_0x6219('0x3b')],_0x303714)),'auth':_0x66e26f,'json':!![]};return rp(_0x3ead9a)['then'](function(_0xfa5438){logger[_0x6219('0xd')]('['+[_0x15abc0['toUpperCase']()]+_0x6219('0x3c'),_0xfa5438['result']);_0x1c0592[_0x6219('0x3d')]=_0xfa5438[_0x6219('0xa')][_0x6219('0xc')];_0x1c0592[_0x6219('0x3e')]=_0xfa5438[_0x6219('0xa')][_0x6219('0x3f')];logger[_0x6219('0xd')]('['+[_0x15abc0[_0x6219('0xe')]()]+']\x20getTicket\x20crm',_0x1c0592);_0xaea094(_0x1c0592);})[_0x6219('0x10')](function(_0x1b515d){logger[_0x6219('0x11')]('['+[_0x15abc0[_0x6219('0xe')]()]+']',_0x1b515d[_0x6219('0x12')]);_0x3fc5b7(_0x1b515d['message']);});});};}function createRemoteTag(_0x564c47,_0x291eb6,_0x4f4bcb,_0x55c92c){return new Promise(function(_0x42bae6,_0x18e379){var _0x5e3de0={'method':_0x6219('0x1d'),'uri':_0x4f4bcb+'label'+'?'+_0x55c92c,'body':{'short_description':_0x564c47,'global':!![],'active':!![],'name':_0x564c47},'auth':_0x291eb6,'json':!![]};return rp(_0x5e3de0)[_0x6219('0x9')](function(_0x538703){var _0x106ac4=_0x538703[_0x6219('0xa')][_0x6219('0xc')];_0x42bae6(_0x106ac4);});});}function getRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50,_0x1a326b){return new Promise(function(_0x496ded,_0x565c36){var _0x3a560a={'method':_0x6219('0x14'),'uri':_0x169371+_0x6219('0x40')+_0x6219('0x41')+_0x46d926+'&'+_0xccca50,'auth':_0x9f061f,'json':!![]};return rp(_0x3a560a)[_0x6219('0x9')](function(_0x1675d4){if(_0x1675d4[_0x6219('0xa')][_0x6219('0xb')]>0x0){var _0x37197d=_0x1675d4['result'][0x0][_0x6219('0xc')];_0x496ded(_0x37197d);}else{return createRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50)[_0x6219('0x9')](function(_0x45a247){_0x496ded(_0x45a247);});}});});}function assignTagToIncident(_0x4be4ae,_0x886d57,_0x380429,_0x5661e3,_0x2214d2){return new Promise(function(_0x3cf41e,_0x1243fa){var _0xb59203={'method':_0x6219('0x1d'),'uri':_0x380429+_0x6219('0x42')+'?'+_0x2214d2,'body':{'label':_0x4be4ae,'table':_0x6219('0x43'),'id_type':'Incident','table_key':_0x5661e3[_0x6219('0x3d')],'title':'Incident\x20-\x20'+_0x5661e3[_0x6219('0x3e')],'id_display':_0x5661e3[_0x6219('0x3e')]},'auth':_0x886d57,'json':!![]};return rp(_0xb59203)['then'](function(_0x2ff44b){_0x3cf41e();})[_0x6219('0x10')](function(){_0x3cf41e();});});}function manageTags(_0x265e11,_0x222e81,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c,_0x372e90){return new Promise(function(_0x4836ca,_0x11fbb1){var _0xff510a=[];_0x222e81[_0x6219('0x26')](function(_0x4b8bcb){_0xff510a[_0x6219('0x44')](getRemoteTag(_0x4b8bcb,_0x551a02,_0x13cd0a,_0x589c6c,_0x372e90));});return Promise[_0x6219('0x45')](_0xff510a)[_0x6219('0x9')](function(_0x28ea80){if(_0x28ea80['length']){logger[_0x6219('0xd')]('['+[_0x265e11[_0x6219('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x28ea80);var _0x58ad66=[];_0x28ea80[_0x6219('0x26')](function(_0x298daf){_0x58ad66[_0x6219('0x44')](assignTagToIncident(_0x298daf,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c));});return Promise[_0x6219('0x45')](_0x58ad66)[_0x6219('0x9')](function(){_0x4836ca();})['catch'](function(){_0x4836ca();});}else{_0x4836ca();}});});}function getTags(_0x4405a0,_0x4b82f7,_0x27c13e,_0x2d3226,_0x4ed260,_0x56233f){return function(_0x1aac8e){return new Promise(function(_0x548176,_0x20da71){var _0x21b029=[];var _0x4d88ff=_0x2d3226[_0x6219('0x46')];if(_0x4d88ff&&_0x4d88ff['length']>0x0){_0x21b029=_[_0x6219('0x47')](_0x4d88ff,'name');}if(_0x21b029[_0x6219('0xb')]>0x0){return manageTags(_0x4405a0,_0x21b029,_0x4b82f7,_0x27c13e,_0x1aac8e,_0x4ed260,_0x56233f)[_0x6219('0x9')](function(){_0x548176(_0x1aac8e);});}else{_0x548176(_0x1aac8e);}});};}function emit(_0x1d77cb,_0x146808,_0x4fb6b9){var _0x3b8ee4=_0x6219('0x48')+_0x6219('0x49')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x128bfa={'uri':_0x1d77cb+_0x6219('0x4a')+_0x4fb6b9+_0x3b8ee4};io['to'](util[_0x6219('0x4b')](_0x6219('0x4c'),_0x146808))[_0x6219('0x4d')](_0x6219('0x4e'),_0x128bfa);}exports['cs']=function(_0x5c3f9f,_0x50781f,_0x59690c,_0xbe1acd,_0x338782,_0x2f4d62,_0x1d355d,_0x2021ab){var _0x4f8724={};var _0x111e2e={'user':_0x2f4d62[_0x6219('0x4f')],'pass':_0x2f4d62[_0x6219('0x50')]};var _0x41912a='sysparm_limit=1';var _0x37b084='sysparm_display_value=true';_0x2f4d62[_0x6219('0x51')]=intUtil[_0x6219('0x52')](_0x2f4d62[_0x6219('0x51')]);_0x2f4d62[_0x6219('0x53')]=intUtil[_0x6219('0x52')](_0x2f4d62['serverUrl']);var _0x1b973c=util[_0x6219('0x4b')](_0x6219('0x54'),_0x2f4d62[_0x6219('0x51')]);_0x4f8724['userEmail']=!_['isNil'](_0xbe1acd)?_0xbe1acd[_0x6219('0x55')]:null;_0x4f8724[_0x6219('0x1b')]=_0x2f4d62['email'];_0x4f8724[_0x6219('0x1e')]=_0x2021ab[_0x6219('0x2a')]()===_0x6219('0x36')?_0x50781f[_0x6219('0x56')]:_0x50781f[_0x6219('0x57')];_0x4f8724[_0x6219('0x58')]=_0x2021ab===_0x6219('0x59')||_0x2021ab==='unmanaged'?'queue':_0x6219('0x36');var _0x19458d=util[_0x6219('0x4b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f4d62[_0x6219('0x53')],_0x50781f['uniqueid'],md5(_0x50781f[_0x6219('0x5a')]));if(_0x338782&&_0x338782['monitor_format']){logger[_0x6219('0xd')](_0x6219('0x5b'),'Recording\x20is\x20enabled!');_0x50781f['recordingURL']=_0x19458d;}else if(_0x1d355d&&_0x1d355d[_0x6219('0x5c')]&&_0x1d355d[_0x6219('0x5c')]!==_0x6219('0x5d')){logger['info'](_0x6219('0x5e'),_0x6219('0x5f'));_0x50781f[_0x6219('0x60')]=_0x19458d;}else{_0x50781f['recordingURL']='';}return getAdminUser(_0x2021ab,_0x111e2e,_0x4f8724,_0x1b973c,_0x37b084,_0x41912a)[_0x6219('0x9')](getUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getEndUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getTicket(_0x2021ab,_0x111e2e,_0x1b973c,_0x59690c,_0x50781f,_0x37b084))['then'](function(_0x3e3f53){logger[_0x6219('0xd')](util[_0x6219('0x4b')](_0x6219('0x61'),_0x3e3f53[_0x6219('0x3d')]));logger['info'](util[_0x6219('0x4b')]('call\x20direction:\x20%s',_0x2021ab));if(_0x2021ab!=='unmanaged'){logger['info']('['+[_0x2021ab['toUpperCase']()]+']',_0x6219('0x62'));emit(_0x2f4d62['remoteUri'],_0xbe1acd[_0x6219('0x34')],_0x3e3f53[_0x6219('0x3d')]);}})[_0x6219('0x10')](function(_0x5739f7){logger['error']('['+[_0x2021ab[_0x6219('0xe')]()]+_0x6219('0x63'),util[_0x6219('0x64')](_0x5739f7,{'showHidden':!![],'depth':null}));});};
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