Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 639beca..39229c7 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x02f9=['endUserId','],\x20getEndUser\x20input\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','idField','customField','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','Subjects','getString','Descriptions','Fields','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','ticketNumber','push','all','Tags','map','%255EORDERBYDESCnumber','format','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','email','destcalleridnum','calleridnum','callDirection','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','info','],\x20getAdminUser\x20crm','catch','error','message','toUpperCase','],\x20getUser\x20input\x20crm','validateEmail','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','then','],\x20EndUser\x20schema'];(function(_0x14add3,_0x13ce8d){var _0x4a174f=function(_0x2b3ed7){while(--_0x2b3ed7){_0x14add3['push'](_0x14add3['shift']());}};_0x4a174f(++_0x13ce8d);}(_0x02f9,0x11a));var _0x902f=function(_0x1ee30a,_0x76f735){_0x1ee30a=_0x1ee30a-0x0;var _0x4aeee9=_0x02f9[_0x1ee30a];return _0x4aeee9;};'use strict';var _=require(_0x902f('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x902f('0x1'));var md5=require(_0x902f('0x2'));var Redis=require(_0x902f('0x3'));var intUtil=require(_0x902f('0x4'));var config=require(_0x902f('0x5'));var logger=require(_0x902f('0x6'))('servicenow');config[_0x902f('0x7')]=_['defaults'](config[_0x902f('0x7')],{'host':_0x902f('0x8'),'port':0x18eb});var io=require(_0x902f('0x9'))(new Redis(config[_0x902f('0x7')]));function getAdminUser(_0x49824e,_0x253fde,_0x58b94b,_0x45239b,_0x420168,_0xf2dcbc){return new Promise(function(_0x2e3cf1,_0x56df3e){var _0x1b84e9={'method':_0x902f('0xa'),'uri':_0x45239b+_0x902f('0xb')+'&'+_0x420168+'&'+_0xf2dcbc,'auth':_0x253fde,'json':!![]};return rp(_0x1b84e9)['then'](function(_0xcddfee){if(_0xcddfee[_0x902f('0xc')][_0x902f('0xd')]>0x0){_0x58b94b[_0x902f('0xe')]=_0xcddfee['result'][0x0][_0x902f('0xf')];}logger[_0x902f('0x10')]('['+[_0x49824e['toUpperCase']()]+_0x902f('0x11'),_0x58b94b);_0x2e3cf1(_0x58b94b);})[_0x902f('0x12')](function(_0x52ad4b){logger[_0x902f('0x13')]('['+[_0x49824e['toUpperCase']()]+']',_0x52ad4b['message']);_0x56df3e(_0x52ad4b[_0x902f('0x14')]);});});}function getUser(_0x3ddfb9,_0x334293,_0x539107,_0x342b13,_0x35099e){return function(_0x45d3af){logger[_0x902f('0x10')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+_0x902f('0x16'),_0x45d3af);return new Promise(function(_0xb14adc,_0x248ee7){if(intUtil[_0x902f('0x17')](_0x45d3af[_0x902f('0x18')])){var _0x55ea64={'method':_0x902f('0xa'),'uri':_0x539107+'sys_user?sysparm_query=email%3D'+_0x45d3af[_0x902f('0x18')]+'&'+_0x342b13+'&'+_0x35099e,'auth':_0x334293,'json':!![]};logger[_0x902f('0x10')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+_0x902f('0x19'),_0x55ea64);return rp(_0x55ea64)['then'](function(_0x1f6323){logger[_0x902f('0x10')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+_0x902f('0x1a'),_0x1f6323);if(_0x1f6323[_0x902f('0xc')][_0x902f('0xd')]>0x0&&String(_0x1f6323['result'][0x0]['active'])===_0x902f('0x1b')){_0x45d3af[_0x902f('0x1c')]=_0x1f6323['result'][0x0]['sys_id'];}else{_0x45d3af[_0x902f('0x1c')]=_0x45d3af[_0x902f('0xe')];_0x45d3af[_0x902f('0x18')]=_0x45d3af[_0x902f('0x1d')];}logger[_0x902f('0x10')]('['+[_0x3ddfb9['toUpperCase']()]+'],\x20getUser\x20crm',_0x45d3af);_0xb14adc(_0x45d3af);})[_0x902f('0x12')](function(_0x272150){logger[_0x902f('0x13')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+']',_0x272150[_0x902f('0x14')]);_0x248ee7(_0x272150[_0x902f('0x14')]);});}else{logger[_0x902f('0x10')]('['+[_0x3ddfb9[_0x902f('0x15')]()]+_0x902f('0x1e'));_0x45d3af['userId']=_0x45d3af[_0x902f('0xe')];_0x45d3af[_0x902f('0x18')]=_0x45d3af['adminEmail'];_0xb14adc(_0x45d3af);}});};}function createEndUser(_0x458b8c,_0x5475e6,_0xcbe512,_0x415e68,_0xb08319){logger[_0x902f('0x10')]('['+[_0x458b8c[_0x902f('0x15')]()]+_0x902f('0x1f'),_0xcbe512);return new Promise(function(_0xe569dc,_0x1ac2a3){var _0x5f9598={'method':_0x902f('0x20'),'uri':_0x415e68+_0x902f('0x21')+_0xb08319,'body':{'user_name':_0xcbe512[_0x902f('0x22')],'roles':_0x902f('0x23'),'first_name':_0xcbe512[_0x902f('0x22')],'active':'true','date_format':_0x902f('0x24'),'phone':_0xcbe512['endUserNumber']},'auth':_0x5475e6,'json':!![]};return rp(_0x5f9598)[_0x902f('0x25')](function(_0x34b02a){logger[_0x902f('0x10')]('['+[_0x458b8c['toUpperCase']()]+_0x902f('0x26'),_0x34b02a[_0x902f('0xc')]);_0xcbe512[_0x902f('0x27')]=_0x34b02a[_0x902f('0xc')][_0x902f('0xf')];_0xe569dc(_0xcbe512);})['catch'](function(_0x27af78){logger['error']('['+[_0x458b8c[_0x902f('0x15')]()]+']',_0x27af78[_0x902f('0x14')]);_0x1ac2a3(_0x27af78['message']);});});}function getEndUser(_0xa5863c,_0xffe5de,_0x47495d,_0x19dca6,_0x14d027){return function(_0x26fe1c){logger[_0x902f('0x10')]('['+[_0xa5863c[_0x902f('0x15')]()]+_0x902f('0x28'),_0x26fe1c);return new Promise(function(_0x18f1e8,_0x2cafeb){var _0x1dd39a={'method':_0x902f('0xa'),'uri':_0x47495d+'sys_user?sysparm_query=phone%3D'+_0x26fe1c[_0x902f('0x22')]+'&'+_0x19dca6+'&'+_0x14d027,'auth':_0xffe5de,'json':!![]};return rp(_0x1dd39a)['then'](function(_0x438cab){if(_0x438cab[_0x902f('0xc')]['length']>0x0){_0x26fe1c['endUserId']=_0x438cab[_0x902f('0xc')][0x0][_0x902f('0xf')];logger[_0x902f('0x10')]('['+[_0xa5863c[_0x902f('0x15')]()]+'],\x20getEndUser\x20crm',_0x26fe1c);_0x18f1e8(_0x26fe1c);}else{return createEndUser(_0xa5863c,_0xffe5de,_0x26fe1c,_0x47495d,_0x19dca6)[_0x902f('0x25')](function(_0x44a1cb){logger[_0x902f('0x10')]('['+[_0xa5863c[_0x902f('0x15')]()]+_0x902f('0x29'),_0x44a1cb);_0x18f1e8(_0x44a1cb);});}})[_0x902f('0x12')](function(_0x24edbb){logger[_0x902f('0x13')]('['+[_0xa5863c['toUpperCase']()]+']',_0x24edbb[_0x902f('0x14')]);_0x2cafeb(_0x24edbb[_0x902f('0x14')]);});});};}function getCustomFields(_0x38dfa5,_0x4e09f8){var _0x5a132f={};if(_0x38dfa5['length']>0x0){_[_0x902f('0x2a')](_0x38dfa5,function(_0x2cfacb){if(_[_0x902f('0x2b')]([_0x902f('0x2c'),_0x902f('0x2d')],_0x2cfacb[_0x902f('0x2e')])&&_0x2cfacb[_0x902f('0x2f')]&&!_0x2cfacb['customField']){_0x5a132f[_0x2cfacb['nameField'][_0x902f('0x30')]()]=_0x2cfacb['content']['toString']();}else if(_[_0x902f('0x2b')]([_0x902f('0x2c'),_0x902f('0x2d')],_0x2cfacb[_0x902f('0x2e')])&&_0x2cfacb[_0x902f('0x31')]&&_0x2cfacb[_0x902f('0x32')]){_0x5a132f[_0x2cfacb[_0x902f('0x31')][_0x902f('0x30')]()]=_0x2cfacb[_0x902f('0x33')][_0x902f('0x34')]();}else if(_0x2cfacb[_0x902f('0x2e')]===_0x902f('0x35')&&_0x2cfacb[_0x902f('0x36')]&&_0x2cfacb['idField']&&_0x2cfacb[_0x902f('0x32')]){_0x5a132f[_0x2cfacb[_0x902f('0x31')][_0x902f('0x30')]()]=_0x4e09f8[_0x2cfacb[_0x902f('0x36')]][_0x902f('0x34')]();}else if(_0x2cfacb[_0x902f('0x2e')]===_0x902f('0x37')&&_0x2cfacb[_0x902f('0x38')]&&_0x2cfacb[_0x902f('0x38')][_0x902f('0x39')]&&_0x2cfacb[_0x902f('0x31')]&&_0x2cfacb[_0x902f('0x32')]){_0x5a132f[_0x2cfacb['idField'][_0x902f('0x30')]()]=_0x4e09f8[_0x2cfacb['Variable'][_0x902f('0x39')][_0x902f('0x30')]()][_0x902f('0x34')]();}});}return _0x5a132f;}function getTicket(_0x445bcf,_0x3b7360,_0x54258a,_0x4252c4,_0x3b1e9b,_0x2e05d7){return function(_0x5ce400){logger['info']('['+[_0x445bcf['toUpperCase']()]+_0x902f('0x3a'),_0x5ce400);return new Promise(function(_0x37919a,_0x5be4b3){var _0x4f7669=_0x445bcf[_0x902f('0x30')]()===_0x902f('0x3b')?_0x5ce400[_0x902f('0x1c')]:_0x5ce400[_0x902f('0x27')];var _0x34a767={'method':_0x902f('0x20'),'uri':_0x54258a+_0x902f('0x3c')+'?'+_0x2e05d7,'body':Object['assign']({},{'active':_0x902f('0x1b'),'caller_id':_0x4f7669,'assigned_to':_0x5ce400['userId'],'short_description':intUtil['getString'](_0x4252c4[_0x902f('0x3d')],_0x3b1e9b,'\x20'),'description':intUtil[_0x902f('0x3e')](_0x4252c4[_0x902f('0x3f')],_0x3b1e9b,'\x0a')},getCustomFields(_0x4252c4[_0x902f('0x40')],_0x3b1e9b)),'auth':_0x3b7360,'json':!![]};return rp(_0x34a767)[_0x902f('0x25')](function(_0xa949c1){logger['info']('['+[_0x445bcf[_0x902f('0x15')]()]+']\x20POST\x20incident\x20entity\x20schema',_0xa949c1['result']);_0x5ce400[_0x902f('0x41')]=_0xa949c1[_0x902f('0xc')][_0x902f('0xf')];_0x5ce400['ticketNumber']=_0xa949c1[_0x902f('0xc')][_0x902f('0x42')];logger[_0x902f('0x10')]('['+[_0x445bcf[_0x902f('0x15')]()]+_0x902f('0x43'),_0x5ce400);_0x37919a(_0x5ce400);})['catch'](function(_0x2f8547){logger[_0x902f('0x13')]('['+[_0x445bcf[_0x902f('0x15')]()]+']',_0x2f8547[_0x902f('0x14')]);_0x5be4b3(_0x2f8547[_0x902f('0x14')]);});});};}function createRemoteTag(_0x591c4d,_0x2a1e51,_0x167e61,_0x4771d4){return new Promise(function(_0x83b07c,_0x48c609){var _0x3eb69b={'method':_0x902f('0x20'),'uri':_0x167e61+_0x902f('0x44')+'?'+_0x4771d4,'body':{'short_description':_0x591c4d,'global':!![],'active':!![],'name':_0x591c4d},'auth':_0x2a1e51,'json':!![]};return rp(_0x3eb69b)[_0x902f('0x25')](function(_0x1de3a4){var _0xf4ddd9=_0x1de3a4['result'][_0x902f('0xf')];_0x83b07c(_0xf4ddd9);});});}function getRemoteTag(_0x5ea05e,_0x46c0c1,_0x3ab7e7,_0x27e1e7,_0x344323){return new Promise(function(_0x25c7d3,_0x4efb91){var _0x430ec8={'method':_0x902f('0xa'),'uri':_0x3ab7e7+_0x902f('0x44')+_0x902f('0x45')+_0x5ea05e+'&'+_0x27e1e7,'auth':_0x46c0c1,'json':!![]};return rp(_0x430ec8)[_0x902f('0x25')](function(_0x2e7a73){if(_0x2e7a73[_0x902f('0xc')][_0x902f('0xd')]>0x0){var _0x407f2b=_0x2e7a73['result'][0x0]['sys_id'];_0x25c7d3(_0x407f2b);}else{return createRemoteTag(_0x5ea05e,_0x46c0c1,_0x3ab7e7,_0x27e1e7)[_0x902f('0x25')](function(_0x18f7c6){_0x25c7d3(_0x18f7c6);});}});});}function assignTagToIncident(_0x2ee748,_0x5dcac3,_0x3425a5,_0x1f7fb3,_0x9a1725){return new Promise(function(_0x5734a4,_0x3cefc2){var _0x3b231a={'method':_0x902f('0x20'),'uri':_0x3425a5+_0x902f('0x46')+'?'+_0x9a1725,'body':{'label':_0x2ee748,'table':'incident','id_type':_0x902f('0x47'),'table_key':_0x1f7fb3[_0x902f('0x41')],'title':_0x902f('0x48')+_0x1f7fb3[_0x902f('0x49')],'id_display':_0x1f7fb3['ticketNumber']},'auth':_0x5dcac3,'json':!![]};return rp(_0x3b231a)[_0x902f('0x25')](function(_0x39147a){_0x5734a4();})['catch'](function(){_0x5734a4();});});}function manageTags(_0x3129ce,_0x33acbc,_0xf439d1,_0x2126ce,_0xba2ffd,_0x356186,_0x1d219a){return new Promise(function(_0xc58525,_0x62da09){var _0x5e3906=[];_0x33acbc[_0x902f('0x2a')](function(_0x433541){_0x5e3906[_0x902f('0x4a')](getRemoteTag(_0x433541,_0xf439d1,_0x2126ce,_0x356186,_0x1d219a));});return Promise[_0x902f('0x4b')](_0x5e3906)[_0x902f('0x25')](function(_0x4cdb59){if(_0x4cdb59['length']){logger[_0x902f('0x10')]('['+[_0x3129ce[_0x902f('0x15')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x4cdb59);var _0x3ed682=[];_0x4cdb59[_0x902f('0x2a')](function(_0x4bbe53){_0x3ed682[_0x902f('0x4a')](assignTagToIncident(_0x4bbe53,_0xf439d1,_0x2126ce,_0xba2ffd,_0x356186));});return Promise['all'](_0x3ed682)[_0x902f('0x25')](function(){_0xc58525();})[_0x902f('0x12')](function(){_0xc58525();});}else{_0xc58525();}});});}function getTags(_0x4c6304,_0x35ce7a,_0x37cfb1,_0x391011,_0x364883,_0x53e895){return function(_0x1d7bd1){return new Promise(function(_0x2e6659,_0x47b0a2){var _0x38a0e8=[];var _0x3e4f62=_0x391011[_0x902f('0x4c')];if(_0x3e4f62&&_0x3e4f62[_0x902f('0xd')]>0x0){_0x38a0e8=_[_0x902f('0x4d')](_0x3e4f62,_0x902f('0x39'));}if(_0x38a0e8[_0x902f('0xd')]>0x0){return manageTags(_0x4c6304,_0x38a0e8,_0x35ce7a,_0x37cfb1,_0x1d7bd1,_0x364883,_0x53e895)[_0x902f('0x25')](function(){_0x2e6659(_0x1d7bd1);});}else{_0x2e6659(_0x1d7bd1);}});};}function emit(_0x3f763c,_0x4d7261,_0x593ace){var _0x5ebc45='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x902f('0x4e');var _0x5c75f8={'uri':_0x3f763c+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x593ace+_0x5ebc45};io['to'](util[_0x902f('0x4f')]('user:%s',_0x4d7261))[_0x902f('0x50')](_0x902f('0x51'),_0x5c75f8);}exports['cs']=function(_0x171e95,_0x12b70e,_0x6785e9,_0x234c36,_0x5dc6e6,_0x2fa16e,_0x159cf9,_0xb8dd9a){var _0x96f06a={};var _0x4cabb4={'user':_0x2fa16e[_0x902f('0x52')],'pass':_0x2fa16e[_0x902f('0x53')]};var _0x482cc5=_0x902f('0x54');var _0x39df1e=_0x902f('0x55');_0x2fa16e[_0x902f('0x56')]=intUtil[_0x902f('0x57')](_0x2fa16e['remoteUri']);_0x2fa16e['serverUrl']=intUtil[_0x902f('0x57')](_0x2fa16e['serverUrl']);var _0xff4bad=util[_0x902f('0x4f')]('%s/api/now/table/',_0x2fa16e[_0x902f('0x56')]);_0x96f06a[_0x902f('0x18')]=!_['isNil'](_0x234c36)?_0x234c36[_0x902f('0x58')]:null;_0x96f06a[_0x902f('0x1d')]=_0x2fa16e['email'];_0x96f06a['endUserNumber']=_0xb8dd9a[_0x902f('0x30')]()===_0x902f('0x3b')?_0x12b70e[_0x902f('0x59')]:_0x12b70e[_0x902f('0x5a')];_0x96f06a[_0x902f('0x5b')]=_0xb8dd9a==='queue'||_0xb8dd9a==='unmanaged'?_0x902f('0x5c'):_0x902f('0x3b');var _0x292d07=util['format'](_0x902f('0x5d'),_0x2fa16e[_0x902f('0x5e')],_0x12b70e['uniqueid'],md5(_0x12b70e[_0x902f('0x5f')]));if(_0x5dc6e6&&_0x5dc6e6[_0x902f('0x60')]){logger[_0x902f('0x10')](_0x902f('0x61'),_0x902f('0x62'));_0x12b70e['recordingURL']=_0x292d07;}else if(_0x159cf9&&_0x159cf9[_0x902f('0x63')]&&_0x159cf9[_0x902f('0x63')]!==_0x902f('0x64')){logger[_0x902f('0x10')]('[OUTBOUND]',_0x902f('0x62'));_0x12b70e[_0x902f('0x65')]=_0x292d07;}else{_0x12b70e[_0x902f('0x65')]='';}return getAdminUser(_0xb8dd9a,_0x4cabb4,_0x96f06a,_0xff4bad,_0x39df1e,_0x482cc5)[_0x902f('0x25')](getUser(_0xb8dd9a,_0x4cabb4,_0xff4bad,_0x39df1e,_0x482cc5))[_0x902f('0x25')](getEndUser(_0xb8dd9a,_0x4cabb4,_0xff4bad,_0x39df1e,_0x482cc5))[_0x902f('0x25')](getTicket(_0xb8dd9a,_0x4cabb4,_0xff4bad,_0x6785e9,_0x12b70e,_0x39df1e))[_0x902f('0x25')](function(_0x2755df){logger[_0x902f('0x10')](util[_0x902f('0x4f')](_0x902f('0x66'),_0x2755df[_0x902f('0x41')]));logger[_0x902f('0x10')](util[_0x902f('0x4f')](_0x902f('0x67'),_0xb8dd9a));if(_0xb8dd9a!==_0x902f('0x68')){logger[_0x902f('0x10')]('['+[_0xb8dd9a[_0x902f('0x15')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x2fa16e[_0x902f('0x56')],_0x234c36['name'],_0x2755df[_0x902f('0x41')]);}})['catch'](function(_0x5a61b5){logger['error']('['+[_0xb8dd9a[_0x902f('0x15')]()]+_0x902f('0x69'),util[_0x902f('0x6a')](_0x5a61b5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2196=['sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminId','adminEmail',']\x20using\x20admin\x20profile','POST','endUserNumber','user','System','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','nameField','toLowerCase','content','type','customField','idField','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','[QUEUE]','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','ioredis','./util','../../../../config/logger','servicenow','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length'];(function(_0xdb43b0,_0x1e02f4){var _0x4c3dd3=function(_0x170532){while(--_0x170532){_0xdb43b0['push'](_0xdb43b0['shift']());}};_0x4c3dd3(++_0x1e02f4);}(_0x2196,0x123));var _0x6219=function(_0x21f76a,_0x2293a0){_0x21f76a=_0x21f76a-0x0;var _0x3ffa34=_0x2196[_0x21f76a];return _0x3ffa34;};'use strict';var _=require('lodash');var Promise=require(_0x6219('0x0'));var rp=require('request-promise');var util=require('util');var md5=require('md5');var Redis=require(_0x6219('0x1'));var intUtil=require(_0x6219('0x2'));var config=require('../../../../config/environment');var logger=require(_0x6219('0x3'))(_0x6219('0x4'));config['redis']=_[_0x6219('0x5')](config['redis'],{'host':_0x6219('0x6'),'port':0x18eb});var io=require(_0x6219('0x7'))(new Redis(config['redis']));function getAdminUser(_0x255a70,_0xe5b6a3,_0x3ccced,_0x220d61,_0x3cdc51,_0x58ec37){return new Promise(function(_0x54c50e,_0x119387){var _0x26c4d3={'method':'GET','uri':_0x220d61+_0x6219('0x8')+'&'+_0x3cdc51+'&'+_0x58ec37,'auth':_0xe5b6a3,'json':!![]};return rp(_0x26c4d3)[_0x6219('0x9')](function(_0x227ef4){if(_0x227ef4[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x3ccced['adminId']=_0x227ef4[_0x6219('0xa')][0x0][_0x6219('0xc')];}logger[_0x6219('0xd')]('['+[_0x255a70[_0x6219('0xe')]()]+_0x6219('0xf'),_0x3ccced);_0x54c50e(_0x3ccced);})[_0x6219('0x10')](function(_0x18d528){logger[_0x6219('0x11')]('['+[_0x255a70[_0x6219('0xe')]()]+']',_0x18d528[_0x6219('0x12')]);_0x119387(_0x18d528[_0x6219('0x12')]);});});}function getUser(_0x2c3bf3,_0x1e6836,_0x35b839,_0x4e3305,_0x2db0dd){return function(_0x545851){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+'],\x20getUser\x20input\x20crm',_0x545851);return new Promise(function(_0x48ec62,_0x25b212){if(intUtil['validateEmail'](_0x545851[_0x6219('0x13')])){var _0x5dc8b2={'method':_0x6219('0x14'),'uri':_0x35b839+_0x6219('0x15')+_0x545851[_0x6219('0x13')]+'&'+_0x4e3305+'&'+_0x2db0dd,'auth':_0x1e6836,'json':!![]};logger[_0x6219('0xd')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x16'),_0x5dc8b2);return rp(_0x5dc8b2)[_0x6219('0x9')](function(_0x7df8e2){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x17'),_0x7df8e2);if(_0x7df8e2[_0x6219('0xa')][_0x6219('0xb')]>0x0&&String(_0x7df8e2[_0x6219('0xa')][0x0]['active'])===_0x6219('0x18')){_0x545851[_0x6219('0x19')]=_0x7df8e2[_0x6219('0xa')][0x0][_0x6219('0xc')];}else{_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];}logger['info']('['+[_0x2c3bf3['toUpperCase']()]+'],\x20getUser\x20crm',_0x545851);_0x48ec62(_0x545851);})[_0x6219('0x10')](function(_0x9b8279){logger[_0x6219('0x11')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+']',_0x9b8279['message']);_0x25b212(_0x9b8279[_0x6219('0x12')]);});}else{logger['info']('['+[_0x2c3bf3['toUpperCase']()]+_0x6219('0x1c'));_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];_0x48ec62(_0x545851);}});};}function createEndUser(_0x4923ad,_0x2f2a44,_0x4a42d8,_0x72ae73,_0xe1d74b){logger[_0x6219('0xd')]('['+[_0x4923ad['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x4a42d8);return new Promise(function(_0x4891e5,_0xb835bc){var _0x3de9e7={'method':_0x6219('0x1d'),'uri':_0x72ae73+'sys_user?'+_0xe1d74b,'body':{'user_name':_0x4a42d8[_0x6219('0x1e')],'roles':_0x6219('0x1f'),'first_name':_0x4a42d8['endUserNumber'],'active':_0x6219('0x18'),'date_format':_0x6219('0x20'),'phone':_0x4a42d8[_0x6219('0x1e')]},'auth':_0x2f2a44,'json':!![]};return rp(_0x3de9e7)[_0x6219('0x9')](function(_0x315023){logger['info']('['+[_0x4923ad[_0x6219('0xe')]()]+'],\x20EndUser\x20schema',_0x315023[_0x6219('0xa')]);_0x4a42d8[_0x6219('0x21')]=_0x315023[_0x6219('0xa')]['sys_id'];_0x4891e5(_0x4a42d8);})[_0x6219('0x10')](function(_0x12aadd){logger['error']('['+[_0x4923ad[_0x6219('0xe')]()]+']',_0x12aadd[_0x6219('0x12')]);_0xb835bc(_0x12aadd[_0x6219('0x12')]);});});}function getEndUser(_0xef180b,_0x100bc8,_0x583f67,_0xb02bef,_0x3638d3){return function(_0x5e929d){logger[_0x6219('0xd')]('['+[_0xef180b['toUpperCase']()]+_0x6219('0x22'),_0x5e929d);return new Promise(function(_0x17a7de,_0xfbc459){var _0x522b34={'method':'GET','uri':_0x583f67+_0x6219('0x23')+_0x5e929d[_0x6219('0x1e')]+'&'+_0xb02bef+'&'+_0x3638d3,'auth':_0x100bc8,'json':!![]};return rp(_0x522b34)['then'](function(_0x1163d8){if(_0x1163d8[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x5e929d[_0x6219('0x21')]=_0x1163d8[_0x6219('0xa')][0x0][_0x6219('0xc')];logger['info']('['+[_0xef180b[_0x6219('0xe')]()]+_0x6219('0x24'),_0x5e929d);_0x17a7de(_0x5e929d);}else{return createEndUser(_0xef180b,_0x100bc8,_0x5e929d,_0x583f67,_0xb02bef)[_0x6219('0x9')](function(_0x499a75){logger['info']('['+[_0xef180b['toUpperCase']()]+_0x6219('0x25'),_0x499a75);_0x17a7de(_0x499a75);});}})['catch'](function(_0x18cdf0){logger[_0x6219('0x11')]('['+[_0xef180b[_0x6219('0xe')]()]+']',_0x18cdf0[_0x6219('0x12')]);_0xfbc459(_0x18cdf0[_0x6219('0x12')]);});});};}function getCustomFields(_0x4d3265,_0x385aef){var _0x543b78={};if(_0x4d3265[_0x6219('0xb')]>0x0){_[_0x6219('0x26')](_0x4d3265,function(_0x1d9142){if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142['type'])&&_0x1d9142[_0x6219('0x29')]&&!_0x1d9142['customField']){_0x543b78[_0x1d9142['nameField'][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')]['toString']();}else if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142[_0x6219('0x2c')])&&_0x1d9142['idField']&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142[_0x6219('0x2e')][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x30')&&_0x1d9142[_0x6219('0x31')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x31')]][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x32')&&_0x1d9142[_0x6219('0x33')]&&_0x1d9142[_0x6219('0x33')][_0x6219('0x34')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x33')][_0x6219('0x34')][_0x6219('0x2a')]()][_0x6219('0x2f')]();}});}return _0x543b78;}function getTicket(_0x15abc0,_0x66e26f,_0x595a8e,_0x3f72e3,_0x303714,_0x428148){return function(_0x1c0592){logger['info']('['+[_0x15abc0[_0x6219('0xe')]()]+_0x6219('0x35'),_0x1c0592);return new Promise(function(_0xaea094,_0x3fc5b7){var _0x5dcd32=_0x15abc0[_0x6219('0x2a')]()===_0x6219('0x36')?_0x1c0592['userId']:_0x1c0592[_0x6219('0x21')];var _0x3ead9a={'method':_0x6219('0x1d'),'uri':_0x595a8e+'incident'+'?'+_0x428148,'body':Object[_0x6219('0x37')]({},{'active':_0x6219('0x18'),'caller_id':_0x5dcd32,'assigned_to':_0x1c0592['userId'],'short_description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x39')],_0x303714,'\x20'),'description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x3a')],_0x303714,'\x0a')},getCustomFields(_0x3f72e3[_0x6219('0x3b')],_0x303714)),'auth':_0x66e26f,'json':!![]};return rp(_0x3ead9a)['then'](function(_0xfa5438){logger[_0x6219('0xd')]('['+[_0x15abc0['toUpperCase']()]+_0x6219('0x3c'),_0xfa5438['result']);_0x1c0592[_0x6219('0x3d')]=_0xfa5438[_0x6219('0xa')][_0x6219('0xc')];_0x1c0592[_0x6219('0x3e')]=_0xfa5438[_0x6219('0xa')][_0x6219('0x3f')];logger[_0x6219('0xd')]('['+[_0x15abc0[_0x6219('0xe')]()]+']\x20getTicket\x20crm',_0x1c0592);_0xaea094(_0x1c0592);})[_0x6219('0x10')](function(_0x1b515d){logger[_0x6219('0x11')]('['+[_0x15abc0[_0x6219('0xe')]()]+']',_0x1b515d[_0x6219('0x12')]);_0x3fc5b7(_0x1b515d['message']);});});};}function createRemoteTag(_0x564c47,_0x291eb6,_0x4f4bcb,_0x55c92c){return new Promise(function(_0x42bae6,_0x18e379){var _0x5e3de0={'method':_0x6219('0x1d'),'uri':_0x4f4bcb+'label'+'?'+_0x55c92c,'body':{'short_description':_0x564c47,'global':!![],'active':!![],'name':_0x564c47},'auth':_0x291eb6,'json':!![]};return rp(_0x5e3de0)[_0x6219('0x9')](function(_0x538703){var _0x106ac4=_0x538703[_0x6219('0xa')][_0x6219('0xc')];_0x42bae6(_0x106ac4);});});}function getRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50,_0x1a326b){return new Promise(function(_0x496ded,_0x565c36){var _0x3a560a={'method':_0x6219('0x14'),'uri':_0x169371+_0x6219('0x40')+_0x6219('0x41')+_0x46d926+'&'+_0xccca50,'auth':_0x9f061f,'json':!![]};return rp(_0x3a560a)[_0x6219('0x9')](function(_0x1675d4){if(_0x1675d4[_0x6219('0xa')][_0x6219('0xb')]>0x0){var _0x37197d=_0x1675d4['result'][0x0][_0x6219('0xc')];_0x496ded(_0x37197d);}else{return createRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50)[_0x6219('0x9')](function(_0x45a247){_0x496ded(_0x45a247);});}});});}function assignTagToIncident(_0x4be4ae,_0x886d57,_0x380429,_0x5661e3,_0x2214d2){return new Promise(function(_0x3cf41e,_0x1243fa){var _0xb59203={'method':_0x6219('0x1d'),'uri':_0x380429+_0x6219('0x42')+'?'+_0x2214d2,'body':{'label':_0x4be4ae,'table':_0x6219('0x43'),'id_type':'Incident','table_key':_0x5661e3[_0x6219('0x3d')],'title':'Incident\x20-\x20'+_0x5661e3[_0x6219('0x3e')],'id_display':_0x5661e3[_0x6219('0x3e')]},'auth':_0x886d57,'json':!![]};return rp(_0xb59203)['then'](function(_0x2ff44b){_0x3cf41e();})[_0x6219('0x10')](function(){_0x3cf41e();});});}function manageTags(_0x265e11,_0x222e81,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c,_0x372e90){return new Promise(function(_0x4836ca,_0x11fbb1){var _0xff510a=[];_0x222e81[_0x6219('0x26')](function(_0x4b8bcb){_0xff510a[_0x6219('0x44')](getRemoteTag(_0x4b8bcb,_0x551a02,_0x13cd0a,_0x589c6c,_0x372e90));});return Promise[_0x6219('0x45')](_0xff510a)[_0x6219('0x9')](function(_0x28ea80){if(_0x28ea80['length']){logger[_0x6219('0xd')]('['+[_0x265e11[_0x6219('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x28ea80);var _0x58ad66=[];_0x28ea80[_0x6219('0x26')](function(_0x298daf){_0x58ad66[_0x6219('0x44')](assignTagToIncident(_0x298daf,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c));});return Promise[_0x6219('0x45')](_0x58ad66)[_0x6219('0x9')](function(){_0x4836ca();})['catch'](function(){_0x4836ca();});}else{_0x4836ca();}});});}function getTags(_0x4405a0,_0x4b82f7,_0x27c13e,_0x2d3226,_0x4ed260,_0x56233f){return function(_0x1aac8e){return new Promise(function(_0x548176,_0x20da71){var _0x21b029=[];var _0x4d88ff=_0x2d3226[_0x6219('0x46')];if(_0x4d88ff&&_0x4d88ff['length']>0x0){_0x21b029=_[_0x6219('0x47')](_0x4d88ff,'name');}if(_0x21b029[_0x6219('0xb')]>0x0){return manageTags(_0x4405a0,_0x21b029,_0x4b82f7,_0x27c13e,_0x1aac8e,_0x4ed260,_0x56233f)[_0x6219('0x9')](function(){_0x548176(_0x1aac8e);});}else{_0x548176(_0x1aac8e);}});};}function emit(_0x1d77cb,_0x146808,_0x4fb6b9){var _0x3b8ee4=_0x6219('0x48')+_0x6219('0x49')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x128bfa={'uri':_0x1d77cb+_0x6219('0x4a')+_0x4fb6b9+_0x3b8ee4};io['to'](util[_0x6219('0x4b')](_0x6219('0x4c'),_0x146808))[_0x6219('0x4d')](_0x6219('0x4e'),_0x128bfa);}exports['cs']=function(_0x5c3f9f,_0x50781f,_0x59690c,_0xbe1acd,_0x338782,_0x2f4d62,_0x1d355d,_0x2021ab){var _0x4f8724={};var _0x111e2e={'user':_0x2f4d62[_0x6219('0x4f')],'pass':_0x2f4d62[_0x6219('0x50')]};var _0x41912a='sysparm_limit=1';var _0x37b084='sysparm_display_value=true';_0x2f4d62[_0x6219('0x51')]=intUtil[_0x6219('0x52')](_0x2f4d62[_0x6219('0x51')]);_0x2f4d62[_0x6219('0x53')]=intUtil[_0x6219('0x52')](_0x2f4d62['serverUrl']);var _0x1b973c=util[_0x6219('0x4b')](_0x6219('0x54'),_0x2f4d62[_0x6219('0x51')]);_0x4f8724['userEmail']=!_['isNil'](_0xbe1acd)?_0xbe1acd[_0x6219('0x55')]:null;_0x4f8724[_0x6219('0x1b')]=_0x2f4d62['email'];_0x4f8724[_0x6219('0x1e')]=_0x2021ab[_0x6219('0x2a')]()===_0x6219('0x36')?_0x50781f[_0x6219('0x56')]:_0x50781f[_0x6219('0x57')];_0x4f8724[_0x6219('0x58')]=_0x2021ab===_0x6219('0x59')||_0x2021ab==='unmanaged'?'queue':_0x6219('0x36');var _0x19458d=util[_0x6219('0x4b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f4d62[_0x6219('0x53')],_0x50781f['uniqueid'],md5(_0x50781f[_0x6219('0x5a')]));if(_0x338782&&_0x338782['monitor_format']){logger[_0x6219('0xd')](_0x6219('0x5b'),'Recording\x20is\x20enabled!');_0x50781f['recordingURL']=_0x19458d;}else if(_0x1d355d&&_0x1d355d[_0x6219('0x5c')]&&_0x1d355d[_0x6219('0x5c')]!==_0x6219('0x5d')){logger['info'](_0x6219('0x5e'),_0x6219('0x5f'));_0x50781f[_0x6219('0x60')]=_0x19458d;}else{_0x50781f['recordingURL']='';}return getAdminUser(_0x2021ab,_0x111e2e,_0x4f8724,_0x1b973c,_0x37b084,_0x41912a)[_0x6219('0x9')](getUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getEndUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getTicket(_0x2021ab,_0x111e2e,_0x1b973c,_0x59690c,_0x50781f,_0x37b084))['then'](function(_0x3e3f53){logger[_0x6219('0xd')](util[_0x6219('0x4b')](_0x6219('0x61'),_0x3e3f53[_0x6219('0x3d')]));logger['info'](util[_0x6219('0x4b')]('call\x20direction:\x20%s',_0x2021ab));if(_0x2021ab!=='unmanaged'){logger['info']('['+[_0x2021ab['toUpperCase']()]+']',_0x6219('0x62'));emit(_0x2f4d62['remoteUri'],_0xbe1acd[_0x6219('0x34')],_0x3e3f53[_0x6219('0x3d')]);}})[_0x6219('0x10')](function(_0x5739f7){logger['error']('['+[_0x2021ab[_0x6219('0xe')]()]+_0x6219('0x63'),util[_0x6219('0x64')](_0x5739f7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file