Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 6c891d6..39229c7 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
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romise(function(_0x528582,_0x243210){var _0x51833b={'method':_0x47a5('0x20'),'uri':_0x16631f+_0x47a5('0x21')+_0x361bfa,'body':{'user_name':_0x136b14[_0x47a5('0x22')],'roles':'user','first_name':_0x136b14[_0x47a5('0x22')],'active':_0x47a5('0x1a'),'date_format':_0x47a5('0x23'),'phone':_0x136b14[_0x47a5('0x22')]},'auth':_0x24b162,'json':!![]};return rp(_0x51833b)['then'](function(_0x50d875){logger[_0x47a5('0x10')]('['+[_0x3ba0b7[_0x47a5('0x14')]()]+'],\x20EndUser\x20schema',_0x50d875['result']);_0x136b14[_0x47a5('0x24')]=_0x50d875[_0x47a5('0xc')]['sys_id'];_0x528582(_0x136b14);})[_0x47a5('0x12')](function(_0x53119b){logger[_0x47a5('0x13')]('['+[_0x3ba0b7[_0x47a5('0x14')]()]+']',_0x53119b['message']);_0x243210(_0x53119b['message']);});});}function getEndUser(_0x274e34,_0x5910bb,_0x403028,_0x87e4c9,_0xf269a8){return function(_0x52749b){logger[_0x47a5('0x10')]('['+[_0x274e34['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x52749b);return new Promise(function(_0x65542e,_0x5a8a7c){var _0x25cce0={'method':'GET','uri':_0x403028+_0x47a5('0x25')+_0x52749b[_0x47a5('0x22')]+'&'+_0x87e4c9+'&'+_0xf269a8,'auth':_0x5910bb,'json':!![]};return rp(_0x25cce0)[_0x47a5('0x19')](function(_0x199698){if(_0x199698[_0x47a5('0xc')][_0x47a5('0xd')]>0x0){_0x52749b[_0x47a5('0x24')]=_0x199698[_0x47a5('0xc')][0x0][_0x47a5('0xf')];logger['info']('['+[_0x274e34[_0x47a5('0x14')]()]+_0x47a5('0x26'),_0x52749b);_0x65542e(_0x52749b);}else{return createEndUser(_0x274e34,_0x5910bb,_0x52749b,_0x403028,_0x87e4c9)['then'](function(_0x2c50d6){logger[_0x47a5('0x10')]('['+[_0x274e34[_0x47a5('0x14')]()]+'],\x20createEndUser\x20crm',_0x2c50d6);_0x65542e(_0x2c50d6);});}})[_0x47a5('0x12')](function(_0x10f660){logger['error']('['+[_0x274e34[_0x47a5('0x14')]()]+']',_0x10f660[_0x47a5('0x15')]);_0x5a8a7c(_0x10f660['message']);});});};}function getCustomFields(_0x55c5eb,_0x5ebd8c){var _0x12d9f2={};if(_0x55c5eb['length']>0x0){_[_0x47a5('0x27')](_0x55c5eb,function(_0x1f9631){if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x29')&&_0x1f9631[_0x47a5('0x2a')]&&!_0x1f9631[_0x47a5('0x2b')]){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')][_0x47a5('0x2d')]()]=_0x1f9631[_0x47a5('0x2e')][_0x47a5('0x2f')]();}else if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x29')&&_0x1f9631[_0x47a5('0x2c')]&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')][_0x47a5('0x2d')]()]=_0x1f9631[_0x47a5('0x2e')][_0x47a5('0x2f')]();}else if(_0x1f9631['type']===_0x47a5('0x30')&&_0x1f9631['variableName']&&_0x1f9631['idField']&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631['idField'][_0x47a5('0x2d')]()]=_0x5ebd8c[_0x1f9631['variableName']][_0x47a5('0x2f')]();}else if(_0x1f9631[_0x47a5('0x28')]===_0x47a5('0x31')&&_0x1f9631['Variable']&&_0x1f9631[_0x47a5('0x32')][_0x47a5('0x33')]&&_0x1f9631['idField']&&_0x1f9631['customField']){_0x12d9f2[_0x1f9631[_0x47a5('0x2c')]['toLowerCase']()]=_0x5ebd8c[_0x1f9631[_0x47a5('0x32')][_0x47a5('0x33')][_0x47a5('0x2d')]()][_0x47a5('0x2f')]();}});}return _0x12d9f2;}function getTicket(_0x34a9ae,_0xf0edbb,_0x434227,_0x17cc42,_0xac9c15,_0x162fa0){return function(_0x24ecb1){logger[_0x47a5('0x10')]('['+[_0x34a9ae[_0x47a5('0x14')]()]+_0x47a5('0x34'),_0x24ecb1);return new Promise(function(_0x4e5e7,_0x3a2b38){var _0x512e65=_0x34a9ae[_0x47a5('0x2d')]()===_0x47a5('0x35')?_0x24ecb1['userId']:_0x24ecb1['endUserId'];var _0x3d0a88={'method':'POST','uri':_0x434227+_0x47a5('0x36')+'?'+_0x162fa0,'body':Object[_0x47a5('0x37')]({},{'active':'true','caller_id':_0x512e65,'assigned_to':_0x24ecb1['userId'],'short_description':intUtil[_0x47a5('0x38')](_0x17cc42['Subjects'],_0xac9c15,'\x20'),'description':intUtil[_0x47a5('0x38')](_0x17cc42[_0x47a5('0x39')],_0xac9c15,'\x0a')},getCustomFields(_0x17cc42[_0x47a5('0x3a')],_0xac9c15)),'auth':_0xf0edbb,'json':!![]};return rp(_0x3d0a88)[_0x47a5('0x19')](function(_0x44fe8a){logger[_0x47a5('0x10')]('['+[_0x34a9ae[_0x47a5('0x14')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x44fe8a['result']);_0x24ecb1[_0x47a5('0x3b')]=_0x44fe8a[_0x47a5('0xc')][_0x47a5('0xf')];_0x24ecb1[_0x47a5('0x3c')]=_0x44fe8a[_0x47a5('0xc')][_0x47a5('0x3d')];logger[_0x47a5('0x10')]('['+[_0x34a9ae['toUpperCase']()]+_0x47a5('0x3e'),_0x24ecb1);_0x4e5e7(_0x24ecb1);})[_0x47a5('0x12')](function(_0x5f6a){logger['error']('['+[_0x34a9ae[_0x47a5('0x14')]()]+']',_0x5f6a['message']);_0x3a2b38(_0x5f6a[_0x47a5('0x15')]);});});};}function createRemoteTag(_0xe31817,_0x46e90b,_0xf03bd5,_0x588551){return new Promise(function(_0x3adf14,_0x1e6de3){var _0x2f66e9={'method':_0x47a5('0x20'),'uri':_0xf03bd5+_0x47a5('0x3f')+'?'+_0x588551,'body':{'short_description':_0xe31817,'global':!![],'active':!![],'name':_0xe31817},'auth':_0x46e90b,'json':!![]};return rp(_0x2f66e9)[_0x47a5('0x19')](function(_0x24e9f4){var _0x481089=_0x24e9f4[_0x47a5('0xc')][_0x47a5('0xf')];_0x3adf14(_0x481089);});});}function getRemoteTag(_0x187d7e,_0x8da9fb,_0x3329aa,_0x1ab0bf,_0x572233){return new Promise(function(_0x1ad6a9,_0x245a15){var _0x1aa581={'method':'GET','uri':_0x3329aa+_0x47a5('0x3f')+_0x47a5('0x40')+_0x187d7e+'&'+_0x1ab0bf,'auth':_0x8da9fb,'json':!![]};return rp(_0x1aa581)[_0x47a5('0x19')](function(_0x5d8d4a){if(_0x5d8d4a['result'][_0x47a5('0xd')]>0x0){var _0x376e1d=_0x5d8d4a['result'][0x0]['sys_id'];_0x1ad6a9(_0x376e1d);}else{return createRemoteTag(_0x187d7e,_0x8da9fb,_0x3329aa,_0x1ab0bf)[_0x47a5('0x19')](function(_0x4d6a82){_0x1ad6a9(_0x4d6a82);});}});});}function assignTagToIncident(_0x16bb8a,_0x5d383d,_0x482de6,_0x389ed9,_0x46d2d3){return new Promise(function(_0x53eedf,_0x1b958b){var _0x72fe={'method':'POST','uri':_0x482de6+'label_entry'+'?'+_0x46d2d3,'body':{'label':_0x16bb8a,'table':_0x47a5('0x36'),'id_type':_0x47a5('0x41'),'table_key':_0x389ed9[_0x47a5('0x3b')],'title':_0x47a5('0x42')+_0x389ed9['ticketNumber'],'id_display':_0x389ed9[_0x47a5('0x3c')]},'auth':_0x5d383d,'json':!![]};return rp(_0x72fe)[_0x47a5('0x19')](function(_0x1af800){_0x53eedf();})['catch'](function(){_0x53eedf();});});}function manageTags(_0x30ea7a,_0x4db625,_0x485e3c,_0x470da6,_0x943a15,_0x1c485b,_0x3603b7){return new Promise(function(_0x4966af,_0x144af9){var _0x5d1550=[];_0x4db625['forEach'](function(_0x5eb150){_0x5d1550['push'](getRemoteTag(_0x5eb150,_0x485e3c,_0x470da6,_0x1c485b,_0x3603b7));});return Promise[_0x47a5('0x43')](_0x5d1550)[_0x47a5('0x19')](function(_0x1e2bb4){if(_0x1e2bb4['length']){logger['info']('['+[_0x30ea7a[_0x47a5('0x14')]()]+_0x47a5('0x44'),_0x1e2bb4);var _0x45d4b6=[];_0x1e2bb4[_0x47a5('0x27')](function(_0xc45e25){_0x45d4b6['push'](assignTagToIncident(_0xc45e25,_0x485e3c,_0x470da6,_0x943a15,_0x1c485b));});return Promise[_0x47a5('0x43')](_0x45d4b6)['then'](function(){_0x4966af();})[_0x47a5('0x12')](function(){_0x4966af();});}else{_0x4966af();}});});}function getTags(_0x274d31,_0x4d545f,_0x32b4de,_0x345104,_0x132854,_0x3e8274){return function(_0x2d6494){return new Promise(function(_0x215634,_0x35cca8){var _0x3ac38c=[];var _0x57ed0a=_0x345104[_0x47a5('0x45')];if(_0x57ed0a&&_0x57ed0a[_0x47a5('0xd')]>0x0){_0x3ac38c=_[_0x47a5('0x46')](_0x57ed0a,_0x47a5('0x33'));}if(_0x3ac38c[_0x47a5('0xd')]>0x0){return manageTags(_0x274d31,_0x3ac38c,_0x4d545f,_0x32b4de,_0x2d6494,_0x132854,_0x3e8274)['then'](function(){_0x215634(_0x2d6494);});}else{_0x215634(_0x2d6494);}});};}function emit(_0xbec033,_0xdfcecc,_0x1224bc){var _0x144aaa=_0x47a5('0x47')+_0x47a5('0x48')+_0x47a5('0x49')+_0x47a5('0x4a');var _0x350af8={'uri':_0xbec033+_0x47a5('0x4b')+_0x1224bc+_0x144aaa};io['to'](util[_0x47a5('0x4c')](_0x47a5('0x4d'),_0xdfcecc))[_0x47a5('0x4e')](_0x47a5('0x4f'),_0x350af8);}exports['cs']=function(_0x3edd17,_0x5a6161,_0x42dd7d,_0x284fb8,_0x30504e,_0x4b42f3,_0x37ac59,_0x2e46af){var _0x36c67={};var _0x26f1ac={'user':_0x4b42f3['username'],'pass':_0x4b42f3[_0x47a5('0x50')]};var _0x522ccf=_0x47a5('0x51');var _0x487e21=_0x47a5('0x52');_0x4b42f3['remoteUri']=intUtil[_0x47a5('0x53')](_0x4b42f3[_0x47a5('0x54')]);_0x4b42f3[_0x47a5('0x55')]=intUtil['stripTrailingSlash'](_0x4b42f3['serverUrl']);var _0x4b8084=util[_0x47a5('0x4c')](_0x47a5('0x56'),_0x4b42f3[_0x47a5('0x54')]);_0x36c67[_0x47a5('0x16')]=!_['isNil'](_0x284fb8)?_0x284fb8[_0x47a5('0x57')]:null;_0x36c67[_0x47a5('0x1e')]=_0x4b42f3[_0x47a5('0x57')];_0x36c67[_0x47a5('0x22')]=_0x2e46af[_0x47a5('0x2d')]()===_0x47a5('0x35')?_0x5a6161[_0x47a5('0x58')]:_0x5a6161[_0x47a5('0x59')];_0x36c67[_0x47a5('0x5a')]=_0x2e46af===_0x47a5('0x5b')||_0x2e46af===_0x47a5('0x5c')?_0x47a5('0x5b'):'outbound';var _0x1e3212=util['format'](_0x47a5('0x5d'),_0x4b42f3[_0x47a5('0x55')],_0x5a6161[_0x47a5('0x5e')],md5(_0x5a6161[_0x47a5('0x5e')]));if(_0x30504e&&_0x30504e[_0x47a5('0x5f')]){logger[_0x47a5('0x10')](_0x47a5('0x60'),_0x47a5('0x61'));_0x5a6161[_0x47a5('0x62')]=_0x1e3212;}else if(_0x37ac59&&_0x37ac59[_0x47a5('0x63')]&&_0x37ac59[_0x47a5('0x63')]!==_0x47a5('0x64')){logger[_0x47a5('0x10')](_0x47a5('0x65'),_0x47a5('0x61'));_0x5a6161['recordingURL']=_0x1e3212;}else{_0x5a6161['recordingURL']='';}return getAdminUser(_0x2e46af,_0x26f1ac,_0x36c67,_0x4b8084,_0x487e21,_0x522ccf)['then'](getUser(_0x2e46af,_0x26f1ac,_0x4b8084,_0x487e21,_0x522ccf))['then'](getEndUser(_0x2e46af,_0x26f1ac,_0x4b8084,_0x487e21,_0x522ccf))[_0x47a5('0x19')](getTicket(_0x2e46af,_0x26f1ac,_0x4b8084,_0x42dd7d,_0x5a6161,_0x487e21))[_0x47a5('0x19')](function(_0x5d6916){logger[_0x47a5('0x10')](util[_0x47a5('0x4c')](_0x47a5('0x66'),_0x5d6916[_0x47a5('0x3b')]));logger[_0x47a5('0x10')](util[_0x47a5('0x4c')](_0x47a5('0x67'),_0x2e46af));if(_0x2e46af!==_0x47a5('0x5c')){logger[_0x47a5('0x10')]('['+[_0x2e46af[_0x47a5('0x14')]()]+']',_0x47a5('0x68'));emit(_0x4b42f3['remoteUri'],_0x284fb8[_0x47a5('0x33')],_0x5d6916[_0x47a5('0x3b')]);}})[_0x47a5('0x12')](function(_0x4f35ff){logger[_0x47a5('0x13')]('['+[_0x2e46af[_0x47a5('0x14')]()]+_0x47a5('0x69'),util['inspect'](_0x4f35ff,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2196=['sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminId','adminEmail',']\x20using\x20admin\x20profile','POST','endUserNumber','user','System','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','nameField','toLowerCase','content','type','customField','idField','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','[QUEUE]','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','ioredis','./util','../../../../config/logger','servicenow','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length'];(function(_0xdb43b0,_0x1e02f4){var _0x4c3dd3=function(_0x170532){while(--_0x170532){_0xdb43b0['push'](_0xdb43b0['shift']());}};_0x4c3dd3(++_0x1e02f4);}(_0x2196,0x123));var _0x6219=function(_0x21f76a,_0x2293a0){_0x21f76a=_0x21f76a-0x0;var _0x3ffa34=_0x2196[_0x21f76a];return _0x3ffa34;};'use strict';var _=require('lodash');var Promise=require(_0x6219('0x0'));var rp=require('request-promise');var util=require('util');var md5=require('md5');var Redis=require(_0x6219('0x1'));var intUtil=require(_0x6219('0x2'));var config=require('../../../../config/environment');var logger=require(_0x6219('0x3'))(_0x6219('0x4'));config['redis']=_[_0x6219('0x5')](config['redis'],{'host':_0x6219('0x6'),'port':0x18eb});var io=require(_0x6219('0x7'))(new Redis(config['redis']));function getAdminUser(_0x255a70,_0xe5b6a3,_0x3ccced,_0x220d61,_0x3cdc51,_0x58ec37){return new Promise(function(_0x54c50e,_0x119387){var _0x26c4d3={'method':'GET','uri':_0x220d61+_0x6219('0x8')+'&'+_0x3cdc51+'&'+_0x58ec37,'auth':_0xe5b6a3,'json':!![]};return rp(_0x26c4d3)[_0x6219('0x9')](function(_0x227ef4){if(_0x227ef4[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x3ccced['adminId']=_0x227ef4[_0x6219('0xa')][0x0][_0x6219('0xc')];}logger[_0x6219('0xd')]('['+[_0x255a70[_0x6219('0xe')]()]+_0x6219('0xf'),_0x3ccced);_0x54c50e(_0x3ccced);})[_0x6219('0x10')](function(_0x18d528){logger[_0x6219('0x11')]('['+[_0x255a70[_0x6219('0xe')]()]+']',_0x18d528[_0x6219('0x12')]);_0x119387(_0x18d528[_0x6219('0x12')]);});});}function getUser(_0x2c3bf3,_0x1e6836,_0x35b839,_0x4e3305,_0x2db0dd){return function(_0x545851){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+'],\x20getUser\x20input\x20crm',_0x545851);return new Promise(function(_0x48ec62,_0x25b212){if(intUtil['validateEmail'](_0x545851[_0x6219('0x13')])){var _0x5dc8b2={'method':_0x6219('0x14'),'uri':_0x35b839+_0x6219('0x15')+_0x545851[_0x6219('0x13')]+'&'+_0x4e3305+'&'+_0x2db0dd,'auth':_0x1e6836,'json':!![]};logger[_0x6219('0xd')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x16'),_0x5dc8b2);return rp(_0x5dc8b2)[_0x6219('0x9')](function(_0x7df8e2){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x17'),_0x7df8e2);if(_0x7df8e2[_0x6219('0xa')][_0x6219('0xb')]>0x0&&String(_0x7df8e2[_0x6219('0xa')][0x0]['active'])===_0x6219('0x18')){_0x545851[_0x6219('0x19')]=_0x7df8e2[_0x6219('0xa')][0x0][_0x6219('0xc')];}else{_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];}logger['info']('['+[_0x2c3bf3['toUpperCase']()]+'],\x20getUser\x20crm',_0x545851);_0x48ec62(_0x545851);})[_0x6219('0x10')](function(_0x9b8279){logger[_0x6219('0x11')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+']',_0x9b8279['message']);_0x25b212(_0x9b8279[_0x6219('0x12')]);});}else{logger['info']('['+[_0x2c3bf3['toUpperCase']()]+_0x6219('0x1c'));_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];_0x48ec62(_0x545851);}});};}function createEndUser(_0x4923ad,_0x2f2a44,_0x4a42d8,_0x72ae73,_0xe1d74b){logger[_0x6219('0xd')]('['+[_0x4923ad['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x4a42d8);return new Promise(function(_0x4891e5,_0xb835bc){var _0x3de9e7={'method':_0x6219('0x1d'),'uri':_0x72ae73+'sys_user?'+_0xe1d74b,'body':{'user_name':_0x4a42d8[_0x6219('0x1e')],'roles':_0x6219('0x1f'),'first_name':_0x4a42d8['endUserNumber'],'active':_0x6219('0x18'),'date_format':_0x6219('0x20'),'phone':_0x4a42d8[_0x6219('0x1e')]},'auth':_0x2f2a44,'json':!![]};return rp(_0x3de9e7)[_0x6219('0x9')](function(_0x315023){logger['info']('['+[_0x4923ad[_0x6219('0xe')]()]+'],\x20EndUser\x20schema',_0x315023[_0x6219('0xa')]);_0x4a42d8[_0x6219('0x21')]=_0x315023[_0x6219('0xa')]['sys_id'];_0x4891e5(_0x4a42d8);})[_0x6219('0x10')](function(_0x12aadd){logger['error']('['+[_0x4923ad[_0x6219('0xe')]()]+']',_0x12aadd[_0x6219('0x12')]);_0xb835bc(_0x12aadd[_0x6219('0x12')]);});});}function getEndUser(_0xef180b,_0x100bc8,_0x583f67,_0xb02bef,_0x3638d3){return function(_0x5e929d){logger[_0x6219('0xd')]('['+[_0xef180b['toUpperCase']()]+_0x6219('0x22'),_0x5e929d);return new Promise(function(_0x17a7de,_0xfbc459){var _0x522b34={'method':'GET','uri':_0x583f67+_0x6219('0x23')+_0x5e929d[_0x6219('0x1e')]+'&'+_0xb02bef+'&'+_0x3638d3,'auth':_0x100bc8,'json':!![]};return rp(_0x522b34)['then'](function(_0x1163d8){if(_0x1163d8[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x5e929d[_0x6219('0x21')]=_0x1163d8[_0x6219('0xa')][0x0][_0x6219('0xc')];logger['info']('['+[_0xef180b[_0x6219('0xe')]()]+_0x6219('0x24'),_0x5e929d);_0x17a7de(_0x5e929d);}else{return createEndUser(_0xef180b,_0x100bc8,_0x5e929d,_0x583f67,_0xb02bef)[_0x6219('0x9')](function(_0x499a75){logger['info']('['+[_0xef180b['toUpperCase']()]+_0x6219('0x25'),_0x499a75);_0x17a7de(_0x499a75);});}})['catch'](function(_0x18cdf0){logger[_0x6219('0x11')]('['+[_0xef180b[_0x6219('0xe')]()]+']',_0x18cdf0[_0x6219('0x12')]);_0xfbc459(_0x18cdf0[_0x6219('0x12')]);});});};}function getCustomFields(_0x4d3265,_0x385aef){var _0x543b78={};if(_0x4d3265[_0x6219('0xb')]>0x0){_[_0x6219('0x26')](_0x4d3265,function(_0x1d9142){if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142['type'])&&_0x1d9142[_0x6219('0x29')]&&!_0x1d9142['customField']){_0x543b78[_0x1d9142['nameField'][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')]['toString']();}else if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142[_0x6219('0x2c')])&&_0x1d9142['idField']&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142[_0x6219('0x2e')][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x30')&&_0x1d9142[_0x6219('0x31')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x31')]][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x32')&&_0x1d9142[_0x6219('0x33')]&&_0x1d9142[_0x6219('0x33')][_0x6219('0x34')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x33')][_0x6219('0x34')][_0x6219('0x2a')]()][_0x6219('0x2f')]();}});}return _0x543b78;}function getTicket(_0x15abc0,_0x66e26f,_0x595a8e,_0x3f72e3,_0x303714,_0x428148){return function(_0x1c0592){logger['info']('['+[_0x15abc0[_0x6219('0xe')]()]+_0x6219('0x35'),_0x1c0592);return new Promise(function(_0xaea094,_0x3fc5b7){var _0x5dcd32=_0x15abc0[_0x6219('0x2a')]()===_0x6219('0x36')?_0x1c0592['userId']:_0x1c0592[_0x6219('0x21')];var _0x3ead9a={'method':_0x6219('0x1d'),'uri':_0x595a8e+'incident'+'?'+_0x428148,'body':Object[_0x6219('0x37')]({},{'active':_0x6219('0x18'),'caller_id':_0x5dcd32,'assigned_to':_0x1c0592['userId'],'short_description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x39')],_0x303714,'\x20'),'description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x3a')],_0x303714,'\x0a')},getCustomFields(_0x3f72e3[_0x6219('0x3b')],_0x303714)),'auth':_0x66e26f,'json':!![]};return rp(_0x3ead9a)['then'](function(_0xfa5438){logger[_0x6219('0xd')]('['+[_0x15abc0['toUpperCase']()]+_0x6219('0x3c'),_0xfa5438['result']);_0x1c0592[_0x6219('0x3d')]=_0xfa5438[_0x6219('0xa')][_0x6219('0xc')];_0x1c0592[_0x6219('0x3e')]=_0xfa5438[_0x6219('0xa')][_0x6219('0x3f')];logger[_0x6219('0xd')]('['+[_0x15abc0[_0x6219('0xe')]()]+']\x20getTicket\x20crm',_0x1c0592);_0xaea094(_0x1c0592);})[_0x6219('0x10')](function(_0x1b515d){logger[_0x6219('0x11')]('['+[_0x15abc0[_0x6219('0xe')]()]+']',_0x1b515d[_0x6219('0x12')]);_0x3fc5b7(_0x1b515d['message']);});});};}function createRemoteTag(_0x564c47,_0x291eb6,_0x4f4bcb,_0x55c92c){return new Promise(function(_0x42bae6,_0x18e379){var _0x5e3de0={'method':_0x6219('0x1d'),'uri':_0x4f4bcb+'label'+'?'+_0x55c92c,'body':{'short_description':_0x564c47,'global':!![],'active':!![],'name':_0x564c47},'auth':_0x291eb6,'json':!![]};return rp(_0x5e3de0)[_0x6219('0x9')](function(_0x538703){var _0x106ac4=_0x538703[_0x6219('0xa')][_0x6219('0xc')];_0x42bae6(_0x106ac4);});});}function getRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50,_0x1a326b){return new Promise(function(_0x496ded,_0x565c36){var _0x3a560a={'method':_0x6219('0x14'),'uri':_0x169371+_0x6219('0x40')+_0x6219('0x41')+_0x46d926+'&'+_0xccca50,'auth':_0x9f061f,'json':!![]};return rp(_0x3a560a)[_0x6219('0x9')](function(_0x1675d4){if(_0x1675d4[_0x6219('0xa')][_0x6219('0xb')]>0x0){var _0x37197d=_0x1675d4['result'][0x0][_0x6219('0xc')];_0x496ded(_0x37197d);}else{return createRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50)[_0x6219('0x9')](function(_0x45a247){_0x496ded(_0x45a247);});}});});}function assignTagToIncident(_0x4be4ae,_0x886d57,_0x380429,_0x5661e3,_0x2214d2){return new Promise(function(_0x3cf41e,_0x1243fa){var _0xb59203={'method':_0x6219('0x1d'),'uri':_0x380429+_0x6219('0x42')+'?'+_0x2214d2,'body':{'label':_0x4be4ae,'table':_0x6219('0x43'),'id_type':'Incident','table_key':_0x5661e3[_0x6219('0x3d')],'title':'Incident\x20-\x20'+_0x5661e3[_0x6219('0x3e')],'id_display':_0x5661e3[_0x6219('0x3e')]},'auth':_0x886d57,'json':!![]};return rp(_0xb59203)['then'](function(_0x2ff44b){_0x3cf41e();})[_0x6219('0x10')](function(){_0x3cf41e();});});}function manageTags(_0x265e11,_0x222e81,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c,_0x372e90){return new Promise(function(_0x4836ca,_0x11fbb1){var _0xff510a=[];_0x222e81[_0x6219('0x26')](function(_0x4b8bcb){_0xff510a[_0x6219('0x44')](getRemoteTag(_0x4b8bcb,_0x551a02,_0x13cd0a,_0x589c6c,_0x372e90));});return Promise[_0x6219('0x45')](_0xff510a)[_0x6219('0x9')](function(_0x28ea80){if(_0x28ea80['length']){logger[_0x6219('0xd')]('['+[_0x265e11[_0x6219('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x28ea80);var _0x58ad66=[];_0x28ea80[_0x6219('0x26')](function(_0x298daf){_0x58ad66[_0x6219('0x44')](assignTagToIncident(_0x298daf,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c));});return Promise[_0x6219('0x45')](_0x58ad66)[_0x6219('0x9')](function(){_0x4836ca();})['catch'](function(){_0x4836ca();});}else{_0x4836ca();}});});}function getTags(_0x4405a0,_0x4b82f7,_0x27c13e,_0x2d3226,_0x4ed260,_0x56233f){return function(_0x1aac8e){return new Promise(function(_0x548176,_0x20da71){var _0x21b029=[];var _0x4d88ff=_0x2d3226[_0x6219('0x46')];if(_0x4d88ff&&_0x4d88ff['length']>0x0){_0x21b029=_[_0x6219('0x47')](_0x4d88ff,'name');}if(_0x21b029[_0x6219('0xb')]>0x0){return manageTags(_0x4405a0,_0x21b029,_0x4b82f7,_0x27c13e,_0x1aac8e,_0x4ed260,_0x56233f)[_0x6219('0x9')](function(){_0x548176(_0x1aac8e);});}else{_0x548176(_0x1aac8e);}});};}function emit(_0x1d77cb,_0x146808,_0x4fb6b9){var _0x3b8ee4=_0x6219('0x48')+_0x6219('0x49')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x128bfa={'uri':_0x1d77cb+_0x6219('0x4a')+_0x4fb6b9+_0x3b8ee4};io['to'](util[_0x6219('0x4b')](_0x6219('0x4c'),_0x146808))[_0x6219('0x4d')](_0x6219('0x4e'),_0x128bfa);}exports['cs']=function(_0x5c3f9f,_0x50781f,_0x59690c,_0xbe1acd,_0x338782,_0x2f4d62,_0x1d355d,_0x2021ab){var _0x4f8724={};var _0x111e2e={'user':_0x2f4d62[_0x6219('0x4f')],'pass':_0x2f4d62[_0x6219('0x50')]};var _0x41912a='sysparm_limit=1';var _0x37b084='sysparm_display_value=true';_0x2f4d62[_0x6219('0x51')]=intUtil[_0x6219('0x52')](_0x2f4d62[_0x6219('0x51')]);_0x2f4d62[_0x6219('0x53')]=intUtil[_0x6219('0x52')](_0x2f4d62['serverUrl']);var _0x1b973c=util[_0x6219('0x4b')](_0x6219('0x54'),_0x2f4d62[_0x6219('0x51')]);_0x4f8724['userEmail']=!_['isNil'](_0xbe1acd)?_0xbe1acd[_0x6219('0x55')]:null;_0x4f8724[_0x6219('0x1b')]=_0x2f4d62['email'];_0x4f8724[_0x6219('0x1e')]=_0x2021ab[_0x6219('0x2a')]()===_0x6219('0x36')?_0x50781f[_0x6219('0x56')]:_0x50781f[_0x6219('0x57')];_0x4f8724[_0x6219('0x58')]=_0x2021ab===_0x6219('0x59')||_0x2021ab==='unmanaged'?'queue':_0x6219('0x36');var _0x19458d=util[_0x6219('0x4b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f4d62[_0x6219('0x53')],_0x50781f['uniqueid'],md5(_0x50781f[_0x6219('0x5a')]));if(_0x338782&&_0x338782['monitor_format']){logger[_0x6219('0xd')](_0x6219('0x5b'),'Recording\x20is\x20enabled!');_0x50781f['recordingURL']=_0x19458d;}else if(_0x1d355d&&_0x1d355d[_0x6219('0x5c')]&&_0x1d355d[_0x6219('0x5c')]!==_0x6219('0x5d')){logger['info'](_0x6219('0x5e'),_0x6219('0x5f'));_0x50781f[_0x6219('0x60')]=_0x19458d;}else{_0x50781f['recordingURL']='';}return getAdminUser(_0x2021ab,_0x111e2e,_0x4f8724,_0x1b973c,_0x37b084,_0x41912a)[_0x6219('0x9')](getUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getEndUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getTicket(_0x2021ab,_0x111e2e,_0x1b973c,_0x59690c,_0x50781f,_0x37b084))['then'](function(_0x3e3f53){logger[_0x6219('0xd')](util[_0x6219('0x4b')](_0x6219('0x61'),_0x3e3f53[_0x6219('0x3d')]));logger['info'](util[_0x6219('0x4b')]('call\x20direction:\x20%s',_0x2021ab));if(_0x2021ab!=='unmanaged'){logger['info']('['+[_0x2021ab['toUpperCase']()]+']',_0x6219('0x62'));emit(_0x2f4d62['remoteUri'],_0xbe1acd[_0x6219('0x34')],_0x3e3f53[_0x6219('0x3d')]);}})[_0x6219('0x10')](function(_0x5739f7){logger['error']('['+[_0x2021ab[_0x6219('0xe')]()]+_0x6219('0x63'),util[_0x6219('0x64')](_0x5739f7,{'showHidden':!![],'depth':null}));});};
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