// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4bff=['email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','then','adminId','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','length','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','nameField','customField','content','toString','includes','picklist','type','idField','toLowerCase','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','Subjects','Descriptions','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','isNil'];(function(_0x5afcfe,_0x535b97){var _0x186f74=function(_0x14fd87){while(--_0x14fd87){_0x5afcfe['push'](_0x5afcfe['shift']());}};_0x186f74(++_0x535b97);}(_0x4bff,0x7f));var _0xf4bf=function(_0x48b810,_0x173a5e){_0x48b810=_0x48b810-0x0;var _0x23c17d=_0x4bff[_0x48b810];return _0x23c17d;};'use strict';var _=require(_0xf4bf('0x0'));var Promise=require(_0xf4bf('0x1'));var rp=require(_0xf4bf('0x2'));var util=require(_0xf4bf('0x3'));var md5=require(_0xf4bf('0x4'));var Redis=require('ioredis');var intUtil=require(_0xf4bf('0x5'));var config=require(_0xf4bf('0x6'));var logger=require(_0xf4bf('0x7'))(_0xf4bf('0x8'));config[_0xf4bf('0x9')]=_[_0xf4bf('0xa')](config['redis'],{'host':_0xf4bf('0xb'),'port':0x18eb});var io=require(_0xf4bf('0xc'))(new Redis(config['redis']));function getAdminUser(_0x40584e,_0x4a120c,_0x496359,_0x55627b,_0x5b8061,_0x546134){return new Promise(function(_0x2ff067,_0x561a94){var _0x314469={'method':_0xf4bf('0xd'),'uri':_0x55627b+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x5b8061+'&'+_0x546134,'auth':_0x4a120c,'json':!![]};return rp(_0x314469)[_0xf4bf('0xe')](function(_0x3e7277){if(_0x3e7277['result']['length']>0x0){_0x496359[_0xf4bf('0xf')]=_0x3e7277[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];}logger[_0xf4bf('0x12')]('['+[_0x40584e['toUpperCase']()]+_0xf4bf('0x13'),_0x496359);_0x2ff067(_0x496359);})[_0xf4bf('0x14')](function(_0x1cafc7){logger[_0xf4bf('0x15')]('['+[_0x40584e[_0xf4bf('0x16')]()]+']',_0x1cafc7[_0xf4bf('0x17')]);_0x561a94(_0x1cafc7['message']);});});}function getUser(_0x4d2449,_0x5d5c93,_0xd5b3af,_0x3a39c4,_0x4969eb){return function(_0x5e09ba){logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x18'),_0x5e09ba);return new Promise(function(_0x53d7b0,_0x223def){if(intUtil[_0xf4bf('0x19')](_0x5e09ba[_0xf4bf('0x1a')])){var _0x5e83a9={'method':'GET','uri':_0xd5b3af+_0xf4bf('0x1b')+_0x5e09ba[_0xf4bf('0x1a')]+'&'+_0x3a39c4+'&'+_0x4969eb,'auth':_0x5d5c93,'json':!![]};logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+'],\x20getUser\x20rp\x20obj',_0x5e83a9);return rp(_0x5e83a9)[_0xf4bf('0xe')](function(_0x5d14ed){logger['info']('['+[_0x4d2449[_0xf4bf('0x16')]()]+'],\x20getUser\x20entity',_0x5d14ed);if(_0x5d14ed['result'][_0xf4bf('0x1c')]>0x0&&String(_0x5d14ed[_0xf4bf('0x10')][0x0]['active'])==='true'){_0x5e09ba['userId']=_0x5d14ed['result'][0x0][_0xf4bf('0x11')];}else{_0x5e09ba[_0xf4bf('0x1d')]=_0x5e09ba[_0xf4bf('0xf')];_0x5e09ba['userEmail']=_0x5e09ba['adminEmail'];}logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x1e'),_0x5e09ba);_0x53d7b0(_0x5e09ba);})[_0xf4bf('0x14')](function(_0x2260b2){logger['error']('['+[_0x4d2449[_0xf4bf('0x16')]()]+']',_0x2260b2[_0xf4bf('0x17')]);_0x223def(_0x2260b2[_0xf4bf('0x17')]);});}else{logger[_0xf4bf('0x12')]('['+[_0x4d2449[_0xf4bf('0x16')]()]+_0xf4bf('0x1f'));_0x5e09ba['userId']=_0x5e09ba['adminId'];_0x5e09ba['userEmail']=_0x5e09ba[_0xf4bf('0x20')];_0x53d7b0(_0x5e09ba);}});};}function createEndUser(_0x47acc6,_0x41e2c9,_0xe0f478,_0x2c8749,_0x24d4a3){logger[_0xf4bf('0x12')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+_0xf4bf('0x21'),_0xe0f478);return new Promise(function(_0x10bee8,_0x1836ca){var _0x3825b5={'method':_0xf4bf('0x22'),'uri':_0x2c8749+_0xf4bf('0x23')+_0x24d4a3,'body':{'user_name':_0xe0f478[_0xf4bf('0x24')],'roles':'user','first_name':_0xe0f478[_0xf4bf('0x24')],'active':_0xf4bf('0x25'),'date_format':_0xf4bf('0x26'),'phone':_0xe0f478[_0xf4bf('0x24')]},'auth':_0x41e2c9,'json':!![]};return rp(_0x3825b5)[_0xf4bf('0xe')](function(_0xae9134){logger[_0xf4bf('0x12')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+_0xf4bf('0x27'),_0xae9134['result']);_0xe0f478[_0xf4bf('0x28')]=_0xae9134[_0xf4bf('0x10')][_0xf4bf('0x11')];_0x10bee8(_0xe0f478);})[_0xf4bf('0x14')](function(_0x57ad80){logger[_0xf4bf('0x15')]('['+[_0x47acc6[_0xf4bf('0x16')]()]+']',_0x57ad80[_0xf4bf('0x17')]);_0x1836ca(_0x57ad80[_0xf4bf('0x17')]);});});}function getEndUser(_0x5e7742,_0x58b303,_0x5cfd38,_0x1b4974,_0x235b0f){return function(_0x51cd0c){logger[_0xf4bf('0x12')]('['+[_0x5e7742['toUpperCase']()]+_0xf4bf('0x29'),_0x51cd0c);return new Promise(function(_0x7d359a,_0x24fd73){var _0x1092ae={'method':_0xf4bf('0xd'),'uri':_0x5cfd38+_0xf4bf('0x2a')+_0x51cd0c['endUserNumber']+'&'+_0x1b4974+'&'+_0x235b0f,'auth':_0x58b303,'json':!![]};return rp(_0x1092ae)['then'](function(_0x1d1ea3){if(_0x1d1ea3[_0xf4bf('0x10')][_0xf4bf('0x1c')]>0x0){_0x51cd0c['endUserId']=_0x1d1ea3[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];logger['info']('['+[_0x5e7742[_0xf4bf('0x16')]()]+_0xf4bf('0x2b'),_0x51cd0c);_0x7d359a(_0x51cd0c);}else{return createEndUser(_0x5e7742,_0x58b303,_0x51cd0c,_0x5cfd38,_0x1b4974)[_0xf4bf('0xe')](function(_0x4a2ec5){logger[_0xf4bf('0x12')]('['+[_0x5e7742[_0xf4bf('0x16')]()]+_0xf4bf('0x2c'),_0x4a2ec5);_0x7d359a(_0x4a2ec5);});}})[_0xf4bf('0x14')](function(_0x486218){logger[_0xf4bf('0x15')]('['+[_0x5e7742[_0xf4bf('0x16')]()]+']',_0x486218[_0xf4bf('0x17')]);_0x24fd73(_0x486218[_0xf4bf('0x17')]);});});};}function getCustomFields(_0x1a0303,_0x32bf84){var _0x28ae06={};if(_0x1a0303[_0xf4bf('0x1c')]>0x0){_[_0xf4bf('0x2d')](_0x1a0303,function(_0x4518f6){if(_['includes']([_0xf4bf('0x2e'),'picklist'],_0x4518f6['type'])&&_0x4518f6[_0xf4bf('0x2f')]&&!_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6['nameField']['toLowerCase']()]=_0x4518f6[_0xf4bf('0x31')][_0xf4bf('0x32')]();}else if(_[_0xf4bf('0x33')]([_0xf4bf('0x2e'),_0xf4bf('0x34')],_0x4518f6[_0xf4bf('0x35')])&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6['idField'][_0xf4bf('0x37')]()]=_0x4518f6[_0xf4bf('0x31')][_0xf4bf('0x32')]();}else if(_0x4518f6[_0xf4bf('0x35')]===_0xf4bf('0x38')&&_0x4518f6[_0xf4bf('0x39')]&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6['customField']){_0x28ae06[_0x4518f6[_0xf4bf('0x36')]['toLowerCase']()]=_0x32bf84[_0x4518f6[_0xf4bf('0x39')]][_0xf4bf('0x32')]();}else if(_0x4518f6[_0xf4bf('0x35')]==='customVariable'&&_0x4518f6[_0xf4bf('0x3a')]&&_0x4518f6[_0xf4bf('0x3a')][_0xf4bf('0x3b')]&&_0x4518f6[_0xf4bf('0x36')]&&_0x4518f6[_0xf4bf('0x30')]){_0x28ae06[_0x4518f6[_0xf4bf('0x36')]['toLowerCase']()]=_0x32bf84[_0x4518f6[_0xf4bf('0x3a')]['name'][_0xf4bf('0x37')]()][_0xf4bf('0x32')]();}});}return _0x28ae06;}function getTicket(_0x27e36f,_0x25c5bd,_0x537004,_0x3771a5,_0xf055a6,_0x46f0ce){return function(_0x1f3cec){logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+_0xf4bf('0x3c'),_0x1f3cec);return new Promise(function(_0x1f59eb,_0x6d7899){var _0x50709f=_0x27e36f[_0xf4bf('0x37')]()===_0xf4bf('0x3d')?_0x1f3cec['userId']:_0x1f3cec[_0xf4bf('0x28')];var _0x416dff={'method':_0xf4bf('0x22'),'uri':_0x537004+'incident'+'?'+_0x46f0ce,'body':Object[_0xf4bf('0x3e')]({},{'active':_0xf4bf('0x25'),'caller_id':_0x50709f,'assigned_to':_0x1f3cec[_0xf4bf('0x1d')],'short_description':intUtil['getString'](_0x3771a5[_0xf4bf('0x3f')],_0xf055a6,'\x20'),'description':intUtil['getString'](_0x3771a5[_0xf4bf('0x40')],_0xf055a6,'\x0a')},getCustomFields(_0x3771a5['Fields'],_0xf055a6)),'auth':_0x25c5bd,'json':!![]};return rp(_0x416dff)[_0xf4bf('0xe')](function(_0x1c3f26){logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x1c3f26[_0xf4bf('0x10')]);_0x1f3cec[_0xf4bf('0x41')]=_0x1c3f26['result'][_0xf4bf('0x11')];_0x1f3cec['ticketNumber']=_0x1c3f26[_0xf4bf('0x10')][_0xf4bf('0x42')];logger[_0xf4bf('0x12')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+_0xf4bf('0x43'),_0x1f3cec);_0x1f59eb(_0x1f3cec);})[_0xf4bf('0x14')](function(_0x354b0b){logger[_0xf4bf('0x15')]('['+[_0x27e36f[_0xf4bf('0x16')]()]+']',_0x354b0b[_0xf4bf('0x17')]);_0x6d7899(_0x354b0b['message']);});});};}function createRemoteTag(_0x56b719,_0x468df7,_0x39f45e,_0x5b8f60){return new Promise(function(_0x30eb5,_0x3aebc4){var _0x3aa6dc={'method':_0xf4bf('0x22'),'uri':_0x39f45e+'label'+'?'+_0x5b8f60,'body':{'short_description':_0x56b719,'global':!![],'active':!![],'name':_0x56b719},'auth':_0x468df7,'json':!![]};return rp(_0x3aa6dc)['then'](function(_0x5e4856){var _0xc0fb1f=_0x5e4856['result'][_0xf4bf('0x11')];_0x30eb5(_0xc0fb1f);});});}function getRemoteTag(_0x83a43f,_0x2eaca3,_0x5a9172,_0x152dce,_0x4e238d){return new Promise(function(_0x511675,_0x1b536d){var _0x31291b={'method':_0xf4bf('0xd'),'uri':_0x5a9172+_0xf4bf('0x44')+_0xf4bf('0x45')+_0x83a43f+'&'+_0x152dce,'auth':_0x2eaca3,'json':!![]};return rp(_0x31291b)[_0xf4bf('0xe')](function(_0x4811a4){if(_0x4811a4[_0xf4bf('0x10')][_0xf4bf('0x1c')]>0x0){var _0x3d652d=_0x4811a4[_0xf4bf('0x10')][0x0][_0xf4bf('0x11')];_0x511675(_0x3d652d);}else{return createRemoteTag(_0x83a43f,_0x2eaca3,_0x5a9172,_0x152dce)[_0xf4bf('0xe')](function(_0x1383c3){_0x511675(_0x1383c3);});}});});}function assignTagToIncident(_0x1a5431,_0x130442,_0x2e9669,_0x513c35,_0x58c851){return new Promise(function(_0x9a629a,_0x486e85){var _0x3563a9={'method':'POST','uri':_0x2e9669+_0xf4bf('0x46')+'?'+_0x58c851,'body':{'label':_0x1a5431,'table':_0xf4bf('0x47'),'id_type':_0xf4bf('0x48'),'table_key':_0x513c35[_0xf4bf('0x41')],'title':'Incident\x20-\x20'+_0x513c35[_0xf4bf('0x49')],'id_display':_0x513c35[_0xf4bf('0x49')]},'auth':_0x130442,'json':!![]};return rp(_0x3563a9)[_0xf4bf('0xe')](function(_0x21dfcc){_0x9a629a();})[_0xf4bf('0x14')](function(){_0x9a629a();});});}function manageTags(_0x537948,_0x2b65af,_0x327b2c,_0x5e4b02,_0x3695cb,_0x2d59dc,_0x2247dd){return new Promise(function(_0x287aab,_0x550433){var _0x5ab4c4=[];_0x2b65af[_0xf4bf('0x2d')](function(_0x46ab5e){_0x5ab4c4['push'](getRemoteTag(_0x46ab5e,_0x327b2c,_0x5e4b02,_0x2d59dc,_0x2247dd));});return Promise[_0xf4bf('0x4a')](_0x5ab4c4)[_0xf4bf('0xe')](function(_0x3057ca){if(_0x3057ca[_0xf4bf('0x1c')]){logger[_0xf4bf('0x12')]('['+[_0x537948[_0xf4bf('0x16')]()]+_0xf4bf('0x4b'),_0x3057ca);var _0x498410=[];_0x3057ca[_0xf4bf('0x2d')](function(_0x420d38){_0x498410[_0xf4bf('0x4c')](assignTagToIncident(_0x420d38,_0x327b2c,_0x5e4b02,_0x3695cb,_0x2d59dc));});return Promise[_0xf4bf('0x4a')](_0x498410)[_0xf4bf('0xe')](function(){_0x287aab();})[_0xf4bf('0x14')](function(){_0x287aab();});}else{_0x287aab();}});});}function getTags(_0x2b49f2,_0x4fca8d,_0x2526fe,_0x2042a4,_0x18ee24,_0x45875c){return function(_0x590ffb){return new Promise(function(_0x47fb7d,_0x54e84a){var _0x52fa6f=[];var _0x4b09d9=_0x2042a4[_0xf4bf('0x4d')];if(_0x4b09d9&&_0x4b09d9[_0xf4bf('0x1c')]>0x0){_0x52fa6f=_[_0xf4bf('0x4e')](_0x4b09d9,_0xf4bf('0x3b'));}if(_0x52fa6f['length']>0x0){return manageTags(_0x2b49f2,_0x52fa6f,_0x4fca8d,_0x2526fe,_0x590ffb,_0x18ee24,_0x45875c)[_0xf4bf('0xe')](function(){_0x47fb7d(_0x590ffb);});}else{_0x47fb7d(_0x590ffb);}});};}function emit(_0xecb150,_0x353422,_0x5dcad2){var _0x149a68=_0xf4bf('0x4f')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xf4bf('0x50')+_0xf4bf('0x51');var _0x361622={'uri':_0xecb150+_0xf4bf('0x52')+_0x5dcad2+_0x149a68};io['to'](util[_0xf4bf('0x53')]('user:%s',_0x353422))[_0xf4bf('0x54')](_0xf4bf('0x55'),_0x361622);}exports['cs']=function(_0x212d91,_0x1410f8,_0x4138b3,_0x414fa1,_0x21051a,_0x319892,_0x56f1e1,_0x27d26f){var _0x466d94={};var _0x5a5ba3={'user':_0x319892[_0xf4bf('0x56')],'pass':_0x319892[_0xf4bf('0x57')]};var _0x4581c3=_0xf4bf('0x58');var _0x35ef8b=_0xf4bf('0x59');_0x319892[_0xf4bf('0x5a')]=intUtil['stripTrailingSlash'](_0x319892['remoteUri']);_0x319892['serverUrl']=intUtil[_0xf4bf('0x5b')](_0x319892['serverUrl']);var _0x498696=util[_0xf4bf('0x53')]('%s/api/now/table/',_0x319892[_0xf4bf('0x5a')]);_0x466d94[_0xf4bf('0x1a')]=!_[_0xf4bf('0x5c')](_0x414fa1)?_0x414fa1[_0xf4bf('0x5d')]:null;_0x466d94[_0xf4bf('0x20')]=_0x319892[_0xf4bf('0x5d')];_0x466d94[_0xf4bf('0x24')]=_0x27d26f[_0xf4bf('0x37')]()===_0xf4bf('0x3d')?_0x1410f8[_0xf4bf('0x5e')]:_0x1410f8[_0xf4bf('0x5f')];_0x466d94[_0xf4bf('0x60')]=_0x27d26f===_0xf4bf('0x61')||_0x27d26f===_0xf4bf('0x62')?'queue':_0xf4bf('0x3d');var _0x369fec=util[_0xf4bf('0x53')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x319892[_0xf4bf('0x63')],_0x1410f8[_0xf4bf('0x64')],md5(_0x1410f8['uniqueid']));if(_0x21051a&&_0x21051a['monitor_format']){logger[_0xf4bf('0x12')](_0xf4bf('0x65'),_0xf4bf('0x66'));_0x1410f8[_0xf4bf('0x67')]=_0x369fec;}else if(_0x56f1e1&&_0x56f1e1[_0xf4bf('0x68')]&&_0x56f1e1[_0xf4bf('0x68')]!==_0xf4bf('0x69')){logger[_0xf4bf('0x12')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1410f8[_0xf4bf('0x67')]=_0x369fec;}else{_0x1410f8[_0xf4bf('0x67')]='';}return getAdminUser(_0x27d26f,_0x5a5ba3,_0x466d94,_0x498696,_0x35ef8b,_0x4581c3)[_0xf4bf('0xe')](getUser(_0x27d26f,_0x5a5ba3,_0x498696,_0x35ef8b,_0x4581c3))['then'](getEndUser(_0x27d26f,_0x5a5ba3,_0x498696,_0x35ef8b,_0x4581c3))[_0xf4bf('0xe')](getTicket(_0x27d26f,_0x5a5ba3,_0x498696,_0x4138b3,_0x1410f8,_0x35ef8b))[_0xf4bf('0xe')](function(_0x23bff4){logger[_0xf4bf('0x12')](util['format'](_0xf4bf('0x6a'),_0x23bff4[_0xf4bf('0x41')]));logger[_0xf4bf('0x12')](util['format'](_0xf4bf('0x6b'),_0x27d26f));if(_0x27d26f!==_0xf4bf('0x62')){logger[_0xf4bf('0x12')]('['+[_0x27d26f[_0xf4bf('0x16')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x319892[_0xf4bf('0x5a')],_0x414fa1[_0xf4bf('0x3b')],_0x23bff4[_0xf4bf('0x41')]);}})[_0xf4bf('0x14')](function(_0x28caf8){logger[_0xf4bf('0x15')]('['+[_0x27d26f[_0xf4bf('0x16')]()]+_0xf4bf('0x6c'),util[_0xf4bf('0x6d')](_0x28caf8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2196=['sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminId','adminEmail',']\x20using\x20admin\x20profile','POST','endUserNumber','user','System','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','nameField','toLowerCase','content','type','customField','idField','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','[QUEUE]','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','ioredis','./util','../../../../config/logger','servicenow','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length'];(function(_0xdb43b0,_0x1e02f4){var _0x4c3dd3=function(_0x170532){while(--_0x170532){_0xdb43b0['push'](_0xdb43b0['shift']());}};_0x4c3dd3(++_0x1e02f4);}(_0x2196,0x123));var _0x6219=function(_0x21f76a,_0x2293a0){_0x21f76a=_0x21f76a-0x0;var _0x3ffa34=_0x2196[_0x21f76a];return _0x3ffa34;};'use strict';var _=require('lodash');var Promise=require(_0x6219('0x0'));var rp=require('request-promise');var util=require('util');var md5=require('md5');var Redis=require(_0x6219('0x1'));var intUtil=require(_0x6219('0x2'));var config=require('../../../../config/environment');var logger=require(_0x6219('0x3'))(_0x6219('0x4'));config['redis']=_[_0x6219('0x5')](config['redis'],{'host':_0x6219('0x6'),'port':0x18eb});var io=require(_0x6219('0x7'))(new Redis(config['redis']));function getAdminUser(_0x255a70,_0xe5b6a3,_0x3ccced,_0x220d61,_0x3cdc51,_0x58ec37){return new Promise(function(_0x54c50e,_0x119387){var _0x26c4d3={'method':'GET','uri':_0x220d61+_0x6219('0x8')+'&'+_0x3cdc51+'&'+_0x58ec37,'auth':_0xe5b6a3,'json':!![]};return rp(_0x26c4d3)[_0x6219('0x9')](function(_0x227ef4){if(_0x227ef4[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x3ccced['adminId']=_0x227ef4[_0x6219('0xa')][0x0][_0x6219('0xc')];}logger[_0x6219('0xd')]('['+[_0x255a70[_0x6219('0xe')]()]+_0x6219('0xf'),_0x3ccced);_0x54c50e(_0x3ccced);})[_0x6219('0x10')](function(_0x18d528){logger[_0x6219('0x11')]('['+[_0x255a70[_0x6219('0xe')]()]+']',_0x18d528[_0x6219('0x12')]);_0x119387(_0x18d528[_0x6219('0x12')]);});});}function getUser(_0x2c3bf3,_0x1e6836,_0x35b839,_0x4e3305,_0x2db0dd){return function(_0x545851){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+'],\x20getUser\x20input\x20crm',_0x545851);return new Promise(function(_0x48ec62,_0x25b212){if(intUtil['validateEmail'](_0x545851[_0x6219('0x13')])){var _0x5dc8b2={'method':_0x6219('0x14'),'uri':_0x35b839+_0x6219('0x15')+_0x545851[_0x6219('0x13')]+'&'+_0x4e3305+'&'+_0x2db0dd,'auth':_0x1e6836,'json':!![]};logger[_0x6219('0xd')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x16'),_0x5dc8b2);return rp(_0x5dc8b2)[_0x6219('0x9')](function(_0x7df8e2){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x17'),_0x7df8e2);if(_0x7df8e2[_0x6219('0xa')][_0x6219('0xb')]>0x0&&String(_0x7df8e2[_0x6219('0xa')][0x0]['active'])===_0x6219('0x18')){_0x545851[_0x6219('0x19')]=_0x7df8e2[_0x6219('0xa')][0x0][_0x6219('0xc')];}else{_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];}logger['info']('['+[_0x2c3bf3['toUpperCase']()]+'],\x20getUser\x20crm',_0x545851);_0x48ec62(_0x545851);})[_0x6219('0x10')](function(_0x9b8279){logger[_0x6219('0x11')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+']',_0x9b8279['message']);_0x25b212(_0x9b8279[_0x6219('0x12')]);});}else{logger['info']('['+[_0x2c3bf3['toUpperCase']()]+_0x6219('0x1c'));_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];_0x48ec62(_0x545851);}});};}function createEndUser(_0x4923ad,_0x2f2a44,_0x4a42d8,_0x72ae73,_0xe1d74b){logger[_0x6219('0xd')]('['+[_0x4923ad['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x4a42d8);return new Promise(function(_0x4891e5,_0xb835bc){var _0x3de9e7={'method':_0x6219('0x1d'),'uri':_0x72ae73+'sys_user?'+_0xe1d74b,'body':{'user_name':_0x4a42d8[_0x6219('0x1e')],'roles':_0x6219('0x1f'),'first_name':_0x4a42d8['endUserNumber'],'active':_0x6219('0x18'),'date_format':_0x6219('0x20'),'phone':_0x4a42d8[_0x6219('0x1e')]},'auth':_0x2f2a44,'json':!![]};return rp(_0x3de9e7)[_0x6219('0x9')](function(_0x315023){logger['info']('['+[_0x4923ad[_0x6219('0xe')]()]+'],\x20EndUser\x20schema',_0x315023[_0x6219('0xa')]);_0x4a42d8[_0x6219('0x21')]=_0x315023[_0x6219('0xa')]['sys_id'];_0x4891e5(_0x4a42d8);})[_0x6219('0x10')](function(_0x12aadd){logger['error']('['+[_0x4923ad[_0x6219('0xe')]()]+']',_0x12aadd[_0x6219('0x12')]);_0xb835bc(_0x12aadd[_0x6219('0x12')]);});});}function getEndUser(_0xef180b,_0x100bc8,_0x583f67,_0xb02bef,_0x3638d3){return function(_0x5e929d){logger[_0x6219('0xd')]('['+[_0xef180b['toUpperCase']()]+_0x6219('0x22'),_0x5e929d);return new Promise(function(_0x17a7de,_0xfbc459){var _0x522b34={'method':'GET','uri':_0x583f67+_0x6219('0x23')+_0x5e929d[_0x6219('0x1e')]+'&'+_0xb02bef+'&'+_0x3638d3,'auth':_0x100bc8,'json':!![]};return rp(_0x522b34)['then'](function(_0x1163d8){if(_0x1163d8[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x5e929d[_0x6219('0x21')]=_0x1163d8[_0x6219('0xa')][0x0][_0x6219('0xc')];logger['info']('['+[_0xef180b[_0x6219('0xe')]()]+_0x6219('0x24'),_0x5e929d);_0x17a7de(_0x5e929d);}else{return createEndUser(_0xef180b,_0x100bc8,_0x5e929d,_0x583f67,_0xb02bef)[_0x6219('0x9')](function(_0x499a75){logger['info']('['+[_0xef180b['toUpperCase']()]+_0x6219('0x25'),_0x499a75);_0x17a7de(_0x499a75);});}})['catch'](function(_0x18cdf0){logger[_0x6219('0x11')]('['+[_0xef180b[_0x6219('0xe')]()]+']',_0x18cdf0[_0x6219('0x12')]);_0xfbc459(_0x18cdf0[_0x6219('0x12')]);});});};}function getCustomFields(_0x4d3265,_0x385aef){var _0x543b78={};if(_0x4d3265[_0x6219('0xb')]>0x0){_[_0x6219('0x26')](_0x4d3265,function(_0x1d9142){if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142['type'])&&_0x1d9142[_0x6219('0x29')]&&!_0x1d9142['customField']){_0x543b78[_0x1d9142['nameField'][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')]['toString']();}else if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142[_0x6219('0x2c')])&&_0x1d9142['idField']&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142[_0x6219('0x2e')][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x30')&&_0x1d9142[_0x6219('0x31')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x31')]][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x32')&&_0x1d9142[_0x6219('0x33')]&&_0x1d9142[_0x6219('0x33')][_0x6219('0x34')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x33')][_0x6219('0x34')][_0x6219('0x2a')]()][_0x6219('0x2f')]();}});}return _0x543b78;}function getTicket(_0x15abc0,_0x66e26f,_0x595a8e,_0x3f72e3,_0x303714,_0x428148){return function(_0x1c0592){logger['info']('['+[_0x15abc0[_0x6219('0xe')]()]+_0x6219('0x35'),_0x1c0592);return new Promise(function(_0xaea094,_0x3fc5b7){var _0x5dcd32=_0x15abc0[_0x6219('0x2a')]()===_0x6219('0x36')?_0x1c0592['userId']:_0x1c0592[_0x6219('0x21')];var _0x3ead9a={'method':_0x6219('0x1d'),'uri':_0x595a8e+'incident'+'?'+_0x428148,'body':Object[_0x6219('0x37')]({},{'active':_0x6219('0x18'),'caller_id':_0x5dcd32,'assigned_to':_0x1c0592['userId'],'short_description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x39')],_0x303714,'\x20'),'description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x3a')],_0x303714,'\x0a')},getCustomFields(_0x3f72e3[_0x6219('0x3b')],_0x303714)),'auth':_0x66e26f,'json':!![]};return rp(_0x3ead9a)['then'](function(_0xfa5438){logger[_0x6219('0xd')]('['+[_0x15abc0['toUpperCase']()]+_0x6219('0x3c'),_0xfa5438['result']);_0x1c0592[_0x6219('0x3d')]=_0xfa5438[_0x6219('0xa')][_0x6219('0xc')];_0x1c0592[_0x6219('0x3e')]=_0xfa5438[_0x6219('0xa')][_0x6219('0x3f')];logger[_0x6219('0xd')]('['+[_0x15abc0[_0x6219('0xe')]()]+']\x20getTicket\x20crm',_0x1c0592);_0xaea094(_0x1c0592);})[_0x6219('0x10')](function(_0x1b515d){logger[_0x6219('0x11')]('['+[_0x15abc0[_0x6219('0xe')]()]+']',_0x1b515d[_0x6219('0x12')]);_0x3fc5b7(_0x1b515d['message']);});});};}function createRemoteTag(_0x564c47,_0x291eb6,_0x4f4bcb,_0x55c92c){return new Promise(function(_0x42bae6,_0x18e379){var _0x5e3de0={'method':_0x6219('0x1d'),'uri':_0x4f4bcb+'label'+'?'+_0x55c92c,'body':{'short_description':_0x564c47,'global':!![],'active':!![],'name':_0x564c47},'auth':_0x291eb6,'json':!![]};return rp(_0x5e3de0)[_0x6219('0x9')](function(_0x538703){var _0x106ac4=_0x538703[_0x6219('0xa')][_0x6219('0xc')];_0x42bae6(_0x106ac4);});});}function getRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50,_0x1a326b){return new Promise(function(_0x496ded,_0x565c36){var _0x3a560a={'method':_0x6219('0x14'),'uri':_0x169371+_0x6219('0x40')+_0x6219('0x41')+_0x46d926+'&'+_0xccca50,'auth':_0x9f061f,'json':!![]};return rp(_0x3a560a)[_0x6219('0x9')](function(_0x1675d4){if(_0x1675d4[_0x6219('0xa')][_0x6219('0xb')]>0x0){var _0x37197d=_0x1675d4['result'][0x0][_0x6219('0xc')];_0x496ded(_0x37197d);}else{return createRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50)[_0x6219('0x9')](function(_0x45a247){_0x496ded(_0x45a247);});}});});}function assignTagToIncident(_0x4be4ae,_0x886d57,_0x380429,_0x5661e3,_0x2214d2){return new Promise(function(_0x3cf41e,_0x1243fa){var _0xb59203={'method':_0x6219('0x1d'),'uri':_0x380429+_0x6219('0x42')+'?'+_0x2214d2,'body':{'label':_0x4be4ae,'table':_0x6219('0x43'),'id_type':'Incident','table_key':_0x5661e3[_0x6219('0x3d')],'title':'Incident\x20-\x20'+_0x5661e3[_0x6219('0x3e')],'id_display':_0x5661e3[_0x6219('0x3e')]},'auth':_0x886d57,'json':!![]};return rp(_0xb59203)['then'](function(_0x2ff44b){_0x3cf41e();})[_0x6219('0x10')](function(){_0x3cf41e();});});}function manageTags(_0x265e11,_0x222e81,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c,_0x372e90){return new Promise(function(_0x4836ca,_0x11fbb1){var _0xff510a=[];_0x222e81[_0x6219('0x26')](function(_0x4b8bcb){_0xff510a[_0x6219('0x44')](getRemoteTag(_0x4b8bcb,_0x551a02,_0x13cd0a,_0x589c6c,_0x372e90));});return Promise[_0x6219('0x45')](_0xff510a)[_0x6219('0x9')](function(_0x28ea80){if(_0x28ea80['length']){logger[_0x6219('0xd')]('['+[_0x265e11[_0x6219('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x28ea80);var _0x58ad66=[];_0x28ea80[_0x6219('0x26')](function(_0x298daf){_0x58ad66[_0x6219('0x44')](assignTagToIncident(_0x298daf,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c));});return Promise[_0x6219('0x45')](_0x58ad66)[_0x6219('0x9')](function(){_0x4836ca();})['catch'](function(){_0x4836ca();});}else{_0x4836ca();}});});}function getTags(_0x4405a0,_0x4b82f7,_0x27c13e,_0x2d3226,_0x4ed260,_0x56233f){return function(_0x1aac8e){return new Promise(function(_0x548176,_0x20da71){var _0x21b029=[];var _0x4d88ff=_0x2d3226[_0x6219('0x46')];if(_0x4d88ff&&_0x4d88ff['length']>0x0){_0x21b029=_[_0x6219('0x47')](_0x4d88ff,'name');}if(_0x21b029[_0x6219('0xb')]>0x0){return manageTags(_0x4405a0,_0x21b029,_0x4b82f7,_0x27c13e,_0x1aac8e,_0x4ed260,_0x56233f)[_0x6219('0x9')](function(){_0x548176(_0x1aac8e);});}else{_0x548176(_0x1aac8e);}});};}function emit(_0x1d77cb,_0x146808,_0x4fb6b9){var _0x3b8ee4=_0x6219('0x48')+_0x6219('0x49')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x128bfa={'uri':_0x1d77cb+_0x6219('0x4a')+_0x4fb6b9+_0x3b8ee4};io['to'](util[_0x6219('0x4b')](_0x6219('0x4c'),_0x146808))[_0x6219('0x4d')](_0x6219('0x4e'),_0x128bfa);}exports['cs']=function(_0x5c3f9f,_0x50781f,_0x59690c,_0xbe1acd,_0x338782,_0x2f4d62,_0x1d355d,_0x2021ab){var _0x4f8724={};var _0x111e2e={'user':_0x2f4d62[_0x6219('0x4f')],'pass':_0x2f4d62[_0x6219('0x50')]};var _0x41912a='sysparm_limit=1';var _0x37b084='sysparm_display_value=true';_0x2f4d62[_0x6219('0x51')]=intUtil[_0x6219('0x52')](_0x2f4d62[_0x6219('0x51')]);_0x2f4d62[_0x6219('0x53')]=intUtil[_0x6219('0x52')](_0x2f4d62['serverUrl']);var _0x1b973c=util[_0x6219('0x4b')](_0x6219('0x54'),_0x2f4d62[_0x6219('0x51')]);_0x4f8724['userEmail']=!_['isNil'](_0xbe1acd)?_0xbe1acd[_0x6219('0x55')]:null;_0x4f8724[_0x6219('0x1b')]=_0x2f4d62['email'];_0x4f8724[_0x6219('0x1e')]=_0x2021ab[_0x6219('0x2a')]()===_0x6219('0x36')?_0x50781f[_0x6219('0x56')]:_0x50781f[_0x6219('0x57')];_0x4f8724[_0x6219('0x58')]=_0x2021ab===_0x6219('0x59')||_0x2021ab==='unmanaged'?'queue':_0x6219('0x36');var _0x19458d=util[_0x6219('0x4b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f4d62[_0x6219('0x53')],_0x50781f['uniqueid'],md5(_0x50781f[_0x6219('0x5a')]));if(_0x338782&&_0x338782['monitor_format']){logger[_0x6219('0xd')](_0x6219('0x5b'),'Recording\x20is\x20enabled!');_0x50781f['recordingURL']=_0x19458d;}else if(_0x1d355d&&_0x1d355d[_0x6219('0x5c')]&&_0x1d355d[_0x6219('0x5c')]!==_0x6219('0x5d')){logger['info'](_0x6219('0x5e'),_0x6219('0x5f'));_0x50781f[_0x6219('0x60')]=_0x19458d;}else{_0x50781f['recordingURL']='';}return getAdminUser(_0x2021ab,_0x111e2e,_0x4f8724,_0x1b973c,_0x37b084,_0x41912a)[_0x6219('0x9')](getUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getEndUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getTicket(_0x2021ab,_0x111e2e,_0x1b973c,_0x59690c,_0x50781f,_0x37b084))['then'](function(_0x3e3f53){logger[_0x6219('0xd')](util[_0x6219('0x4b')](_0x6219('0x61'),_0x3e3f53[_0x6219('0x3d')]));logger['info'](util[_0x6219('0x4b')]('call\x20direction:\x20%s',_0x2021ab));if(_0x2021ab!=='unmanaged'){logger['info']('['+[_0x2021ab['toUpperCase']()]+']',_0x6219('0x62'));emit(_0x2f4d62['remoteUri'],_0xbe1acd[_0x6219('0x34')],_0x3e3f53[_0x6219('0x3d')]);}})[_0x6219('0x10')](function(_0x5739f7){logger['error']('['+[_0x2021ab[_0x6219('0xe')]()]+_0x6219('0x63'),util[_0x6219('0x64')](_0x5739f7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff