Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index b8c27e1..39229c7 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1040=['monitor_format','none','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','inspect','lodash','util','md5','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','then','],\x20EndUser\x20schema','sys_id','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','content','toString','idField','customField','toLowerCase','variableName','customVariable','Variable','name','incident','assign','getString',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','push','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','emit','trigger:browser:url','username','password','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x56af0e,_0x3461b6){var _0x4e9a1f=function(_0x2c3f05){while(--_0x2c3f05){_0x56af0e['push'](_0x56af0e['shift']());}};_0x4e9a1f(++_0x3461b6);}(_0x1040,0x6b));var _0x0104=function(_0x57ac3b,_0x32e884){_0x57ac3b=_0x57ac3b-0x0;var _0x4204c9=_0x1040[_0x57ac3b];return _0x4204c9;};'use strict';var _=require(_0x0104('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0104('0x1'));var md5=require(_0x0104('0x2'));var Redis=require('ioredis');var intUtil=require(_0x0104('0x3'));var config=require(_0x0104('0x4'));var logger=require(_0x0104('0x5'))('servicenow');config[_0x0104('0x6')]=_[_0x0104('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0104('0x8'))(new Redis(config[_0x0104('0x6')]));function getAdminUser(_0xd14606,_0x1d126f,_0x3c9561,_0x596f76,_0x19b9e9,_0x4167db){return new Promise(function(_0x41cbb8,_0x347a22){var _0xaeae96={'method':_0x0104('0x9'),'uri':_0x596f76+_0x0104('0xa')+'&'+_0x19b9e9+'&'+_0x4167db,'auth':_0x1d126f,'json':!![]};return rp(_0xaeae96)['then'](function(_0x2032a1){if(_0x2032a1[_0x0104('0xb')][_0x0104('0xc')]>0x0){_0x3c9561[_0x0104('0xd')]=_0x2032a1['result'][0x0]['sys_id'];}logger[_0x0104('0xe')]('['+[_0xd14606[_0x0104('0xf')]()]+_0x0104('0x10'),_0x3c9561);_0x41cbb8(_0x3c9561);})[_0x0104('0x11')](function(_0x5a8c61){logger[_0x0104('0x12')]('['+[_0xd14606[_0x0104('0xf')]()]+']',_0x5a8c61[_0x0104('0x13')]);_0x347a22(_0x5a8c61[_0x0104('0x13')]);});});}function getUser(_0x2c947a,_0x45c8f6,_0x3bac51,_0x2d0200,_0x278ff6){return function(_0x24cd12){logger['info']('['+[_0x2c947a[_0x0104('0xf')]()]+_0x0104('0x14'),_0x24cd12);return new Promise(function(_0x21e474,_0x2bb208){if(intUtil[_0x0104('0x15')](_0x24cd12['userEmail'])){var _0x446570={'method':'GET','uri':_0x3bac51+_0x0104('0x16')+_0x24cd12[_0x0104('0x17')]+'&'+_0x2d0200+'&'+_0x278ff6,'auth':_0x45c8f6,'json':!![]};logger[_0x0104('0xe')]('['+[_0x2c947a[_0x0104('0xf')]()]+_0x0104('0x18'),_0x446570);return rp(_0x446570)['then'](function(_0x5ccabc){logger[_0x0104('0xe')]('['+[_0x2c947a[_0x0104('0xf')]()]+'],\x20getUser\x20entity',_0x5ccabc);if(_0x5ccabc[_0x0104('0xb')][_0x0104('0xc')]>0x0&&String(_0x5ccabc[_0x0104('0xb')][0x0][_0x0104('0x19')])===_0x0104('0x1a')){_0x24cd12[_0x0104('0x1b')]=_0x5ccabc['result'][0x0]['sys_id'];}else{_0x24cd12[_0x0104('0x1b')]=_0x24cd12[_0x0104('0xd')];_0x24cd12[_0x0104('0x17')]=_0x24cd12[_0x0104('0x1c')];}logger[_0x0104('0xe')]('['+[_0x2c947a['toUpperCase']()]+_0x0104('0x1d'),_0x24cd12);_0x21e474(_0x24cd12);})[_0x0104('0x11')](function(_0xa92c55){logger['error']('['+[_0x2c947a[_0x0104('0xf')]()]+']',_0xa92c55['message']);_0x2bb208(_0xa92c55['message']);});}else{logger[_0x0104('0xe')]('['+[_0x2c947a['toUpperCase']()]+_0x0104('0x1e'));_0x24cd12[_0x0104('0x1b')]=_0x24cd12[_0x0104('0xd')];_0x24cd12[_0x0104('0x17')]=_0x24cd12[_0x0104('0x1c')];_0x21e474(_0x24cd12);}});};}function createEndUser(_0x1a58b5,_0x4c0452,_0x4a239e,_0x18b27c,_0x42ab5d){logger[_0x0104('0xe')]('['+[_0x1a58b5[_0x0104('0xf')]()]+_0x0104('0x1f'),_0x4a239e);return new Promise(function(_0x1a436a,_0x20e667){var _0x16d646={'method':_0x0104('0x20'),'uri':_0x18b27c+_0x0104('0x21')+_0x42ab5d,'body':{'user_name':_0x4a239e[_0x0104('0x22')],'roles':'user','first_name':_0x4a239e['endUserNumber'],'active':'true','date_format':_0x0104('0x23'),'phone':_0x4a239e['endUserNumber']},'auth':_0x4c0452,'json':!![]};return rp(_0x16d646)[_0x0104('0x24')](function(_0x4aabc2){logger[_0x0104('0xe')]('['+[_0x1a58b5['toUpperCase']()]+_0x0104('0x25'),_0x4aabc2['result']);_0x4a239e['endUserId']=_0x4aabc2['result'][_0x0104('0x26')];_0x1a436a(_0x4a239e);})[_0x0104('0x11')](function(_0x3b42d1){logger[_0x0104('0x12')]('['+[_0x1a58b5[_0x0104('0xf')]()]+']',_0x3b42d1[_0x0104('0x13')]);_0x20e667(_0x3b42d1[_0x0104('0x13')]);});});}function getEndUser(_0xcb7077,_0x3d1954,_0x1255fd,_0x4df319,_0xb3636){return function(_0xace1c1){logger[_0x0104('0xe')]('['+[_0xcb7077['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0xace1c1);return new Promise(function(_0x1cc78c,_0x1629a9){var _0x159218={'method':'GET','uri':_0x1255fd+_0x0104('0x27')+_0xace1c1[_0x0104('0x22')]+'&'+_0x4df319+'&'+_0xb3636,'auth':_0x3d1954,'json':!![]};return rp(_0x159218)[_0x0104('0x24')](function(_0x45b6eb){if(_0x45b6eb[_0x0104('0xb')][_0x0104('0xc')]>0x0){_0xace1c1[_0x0104('0x28')]=_0x45b6eb[_0x0104('0xb')][0x0]['sys_id'];logger[_0x0104('0xe')]('['+[_0xcb7077['toUpperCase']()]+_0x0104('0x29'),_0xace1c1);_0x1cc78c(_0xace1c1);}else{return createEndUser(_0xcb7077,_0x3d1954,_0xace1c1,_0x1255fd,_0x4df319)['then'](function(_0x4754ad){logger[_0x0104('0xe')]('['+[_0xcb7077[_0x0104('0xf')]()]+_0x0104('0x2a'),_0x4754ad);_0x1cc78c(_0x4754ad);});}})[_0x0104('0x11')](function(_0x3f22a4){logger[_0x0104('0x12')]('['+[_0xcb7077['toUpperCase']()]+']',_0x3f22a4[_0x0104('0x13')]);_0x1629a9(_0x3f22a4[_0x0104('0x13')]);});});};}function getCustomFields(_0x40181f,_0x1785b2){var _0x2dbfdc={};if(_0x40181f[_0x0104('0xc')]>0x0){_[_0x0104('0x2b')](_0x40181f,function(_0x3a3d55){if(_[_0x0104('0x2c')]([_0x0104('0x2d'),_0x0104('0x2e')],_0x3a3d55[_0x0104('0x2f')])&&_0x3a3d55[_0x0104('0x30')]&&!_0x3a3d55['customField']){_0x2dbfdc[_0x3a3d55[_0x0104('0x30')]['toLowerCase']()]=_0x3a3d55[_0x0104('0x31')][_0x0104('0x32')]();}else if(_[_0x0104('0x2c')](['string',_0x0104('0x2e')],_0x3a3d55[_0x0104('0x2f')])&&_0x3a3d55[_0x0104('0x33')]&&_0x3a3d55[_0x0104('0x34')]){_0x2dbfdc[_0x3a3d55['idField'][_0x0104('0x35')]()]=_0x3a3d55[_0x0104('0x31')][_0x0104('0x32')]();}else if(_0x3a3d55[_0x0104('0x2f')]==='variable'&&_0x3a3d55[_0x0104('0x36')]&&_0x3a3d55['idField']&&_0x3a3d55[_0x0104('0x34')]){_0x2dbfdc[_0x3a3d55[_0x0104('0x33')]['toLowerCase']()]=_0x1785b2[_0x3a3d55['variableName']]['toString']();}else if(_0x3a3d55['type']===_0x0104('0x37')&&_0x3a3d55[_0x0104('0x38')]&&_0x3a3d55[_0x0104('0x38')][_0x0104('0x39')]&&_0x3a3d55[_0x0104('0x33')]&&_0x3a3d55[_0x0104('0x34')]){_0x2dbfdc[_0x3a3d55[_0x0104('0x33')][_0x0104('0x35')]()]=_0x1785b2[_0x3a3d55['Variable'][_0x0104('0x39')][_0x0104('0x35')]()][_0x0104('0x32')]();}});}return _0x2dbfdc;}function getTicket(_0x5546cd,_0x12926c,_0x49fd87,_0x1519f0,_0x33e40a,_0x23e99a){return function(_0x4529ca){logger[_0x0104('0xe')]('['+[_0x5546cd['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x4529ca);return new Promise(function(_0xeab9f,_0xada69c){var _0x5a181e=_0x5546cd[_0x0104('0x35')]()==='outbound'?_0x4529ca[_0x0104('0x1b')]:_0x4529ca[_0x0104('0x28')];var _0x2f6810={'method':'POST','uri':_0x49fd87+_0x0104('0x3a')+'?'+_0x23e99a,'body':Object[_0x0104('0x3b')]({},{'active':'true','caller_id':_0x5a181e,'assigned_to':_0x4529ca['userId'],'short_description':intUtil['getString'](_0x1519f0['Subjects'],_0x33e40a,'\x20'),'description':intUtil[_0x0104('0x3c')](_0x1519f0['Descriptions'],_0x33e40a,'\x0a')},getCustomFields(_0x1519f0['Fields'],_0x33e40a)),'auth':_0x12926c,'json':!![]};return rp(_0x2f6810)[_0x0104('0x24')](function(_0x415b1b){logger[_0x0104('0xe')]('['+[_0x5546cd[_0x0104('0xf')]()]+_0x0104('0x3d'),_0x415b1b[_0x0104('0xb')]);_0x4529ca[_0x0104('0x3e')]=_0x415b1b[_0x0104('0xb')]['sys_id'];_0x4529ca['ticketNumber']=_0x415b1b[_0x0104('0xb')][_0x0104('0x3f')];logger[_0x0104('0xe')]('['+[_0x5546cd[_0x0104('0xf')]()]+']\x20getTicket\x20crm',_0x4529ca);_0xeab9f(_0x4529ca);})[_0x0104('0x11')](function(_0x530278){logger[_0x0104('0x12')]('['+[_0x5546cd[_0x0104('0xf')]()]+']',_0x530278[_0x0104('0x13')]);_0xada69c(_0x530278[_0x0104('0x13')]);});});};}function createRemoteTag(_0x576281,_0x48608b,_0x7dcf3a,_0x2d41d3){return new Promise(function(_0x2047cf,_0x1b8c6b){var _0x178efa={'method':'POST','uri':_0x7dcf3a+'label'+'?'+_0x2d41d3,'body':{'short_description':_0x576281,'global':!![],'active':!![],'name':_0x576281},'auth':_0x48608b,'json':!![]};return rp(_0x178efa)[_0x0104('0x24')](function(_0x2b6d81){var _0x27c6fe=_0x2b6d81[_0x0104('0xb')][_0x0104('0x26')];_0x2047cf(_0x27c6fe);});});}function getRemoteTag(_0x126485,_0x4cc7a5,_0x33db52,_0x58ffd5,_0x52b139){return new Promise(function(_0x1f06d7,_0x4cced0){var _0x85b77={'method':_0x0104('0x9'),'uri':_0x33db52+'label'+'?sysparm_query=name%3D'+_0x126485+'&'+_0x58ffd5,'auth':_0x4cc7a5,'json':!![]};return rp(_0x85b77)[_0x0104('0x24')](function(_0x51dfea){if(_0x51dfea['result'][_0x0104('0xc')]>0x0){var _0x5bc511=_0x51dfea[_0x0104('0xb')][0x0][_0x0104('0x26')];_0x1f06d7(_0x5bc511);}else{return createRemoteTag(_0x126485,_0x4cc7a5,_0x33db52,_0x58ffd5)[_0x0104('0x24')](function(_0xb9e700){_0x1f06d7(_0xb9e700);});}});});}function assignTagToIncident(_0x5ed021,_0x4059b6,_0x4a3c3e,_0x218f23,_0x1f6623){return new Promise(function(_0xed06c3,_0x1c48a2){var _0x107711={'method':_0x0104('0x20'),'uri':_0x4a3c3e+'label_entry'+'?'+_0x1f6623,'body':{'label':_0x5ed021,'table':_0x0104('0x3a'),'id_type':'Incident','table_key':_0x218f23[_0x0104('0x3e')],'title':'Incident\x20-\x20'+_0x218f23[_0x0104('0x40')],'id_display':_0x218f23[_0x0104('0x40')]},'auth':_0x4059b6,'json':!![]};return rp(_0x107711)[_0x0104('0x24')](function(_0x2a2dc8){_0xed06c3();})['catch'](function(){_0xed06c3();});});}function manageTags(_0xb85489,_0x43d873,_0x3e7058,_0x48a53e,_0x21ed99,_0x77e185,_0x3844f7){return new Promise(function(_0x3ed7cd,_0x157a30){var _0x13dc1c=[];_0x43d873['forEach'](function(_0x28f21d){_0x13dc1c['push'](getRemoteTag(_0x28f21d,_0x3e7058,_0x48a53e,_0x77e185,_0x3844f7));});return Promise[_0x0104('0x41')](_0x13dc1c)[_0x0104('0x24')](function(_0x154999){if(_0x154999[_0x0104('0xc')]){logger[_0x0104('0xe')]('['+[_0xb85489[_0x0104('0xf')]()]+_0x0104('0x42'),_0x154999);var _0x4d6351=[];_0x154999[_0x0104('0x2b')](function(_0x4c93e7){_0x4d6351[_0x0104('0x43')](assignTagToIncident(_0x4c93e7,_0x3e7058,_0x48a53e,_0x21ed99,_0x77e185));});return Promise[_0x0104('0x41')](_0x4d6351)['then'](function(){_0x3ed7cd();})[_0x0104('0x11')](function(){_0x3ed7cd();});}else{_0x3ed7cd();}});});}function getTags(_0x36116b,_0x56cd56,_0x46406,_0x23c63f,_0x57ba08,_0x3258c8){return function(_0x840538){return new Promise(function(_0x243687,_0x5cbc73){var _0x48bec3=[];var _0x1ac36c=_0x23c63f['Tags'];if(_0x1ac36c&&_0x1ac36c[_0x0104('0xc')]>0x0){_0x48bec3=_[_0x0104('0x44')](_0x1ac36c,'name');}if(_0x48bec3[_0x0104('0xc')]>0x0){return manageTags(_0x36116b,_0x48bec3,_0x56cd56,_0x46406,_0x840538,_0x57ba08,_0x3258c8)[_0x0104('0x24')](function(){_0x243687(_0x840538);});}else{_0x243687(_0x840538);}});};}function emit(_0x3c0666,_0x2bfb19,_0x5e1e47){var _0x57f3f8=_0x0104('0x45')+_0x0104('0x46')+_0x0104('0x47')+_0x0104('0x48');var _0x4de094={'uri':_0x3c0666+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5e1e47+_0x57f3f8};io['to'](util[_0x0104('0x49')](_0x0104('0x4a'),_0x2bfb19))[_0x0104('0x4b')](_0x0104('0x4c'),_0x4de094);}exports['cs']=function(_0x4efcb9,_0x23e113,_0x52b27c,_0x1fa0d2,_0x493bf5,_0x4ae624,_0x5065b6,_0x44d09b){var _0x15c2da={};var _0x41c87d={'user':_0x4ae624[_0x0104('0x4d')],'pass':_0x4ae624[_0x0104('0x4e')]};var _0x246fdd='sysparm_limit=1';var _0x36df16=_0x0104('0x4f');_0x4ae624['remoteUri']=intUtil[_0x0104('0x50')](_0x4ae624[_0x0104('0x51')]);_0x4ae624[_0x0104('0x52')]=intUtil[_0x0104('0x50')](_0x4ae624[_0x0104('0x52')]);var _0x2f0f22=util[_0x0104('0x49')](_0x0104('0x53'),_0x4ae624[_0x0104('0x51')]);_0x15c2da[_0x0104('0x17')]=!_['isNil'](_0x1fa0d2)?_0x1fa0d2['email']:null;_0x15c2da[_0x0104('0x1c')]=_0x4ae624[_0x0104('0x54')];_0x15c2da['endUserNumber']=_0x44d09b['toLowerCase']()===_0x0104('0x55')?_0x23e113[_0x0104('0x56')]:_0x23e113[_0x0104('0x57')];_0x15c2da[_0x0104('0x58')]=_0x44d09b==='queue'||_0x44d09b==='unmanaged'?'queue':'outbound';var _0x5543bc=util[_0x0104('0x49')](_0x0104('0x59'),_0x4ae624[_0x0104('0x52')],_0x23e113[_0x0104('0x5a')],md5(_0x23e113['uniqueid']));if(_0x493bf5&&_0x493bf5[_0x0104('0x5b')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x23e113['recordingURL']=_0x5543bc;}else if(_0x5065b6&&_0x5065b6['recordingFormat']&&_0x5065b6['recordingFormat']!==_0x0104('0x5c')){logger['info']('[OUTBOUND]',_0x0104('0x5d'));_0x23e113[_0x0104('0x5e')]=_0x5543bc;}else{_0x23e113[_0x0104('0x5e')]='';}return getAdminUser(_0x44d09b,_0x41c87d,_0x15c2da,_0x2f0f22,_0x36df16,_0x246fdd)[_0x0104('0x24')](getUser(_0x44d09b,_0x41c87d,_0x2f0f22,_0x36df16,_0x246fdd))['then'](getEndUser(_0x44d09b,_0x41c87d,_0x2f0f22,_0x36df16,_0x246fdd))[_0x0104('0x24')](getTicket(_0x44d09b,_0x41c87d,_0x2f0f22,_0x52b27c,_0x23e113,_0x36df16))[_0x0104('0x24')](function(_0x33ce54){logger[_0x0104('0xe')](util[_0x0104('0x49')](_0x0104('0x5f'),_0x33ce54[_0x0104('0x3e')]));logger[_0x0104('0xe')](util[_0x0104('0x49')](_0x0104('0x60'),_0x44d09b));if(_0x44d09b!==_0x0104('0x61')){logger[_0x0104('0xe')]('['+[_0x44d09b['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x4ae624['remoteUri'],_0x1fa0d2[_0x0104('0x39')],_0x33ce54[_0x0104('0x3e')]);}})[_0x0104('0x11')](function(_0x2aa30d){logger[_0x0104('0x12')]('['+[_0x44d09b[_0x0104('0xf')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x0104('0x62')](_0x2aa30d,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x2196=['sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminId','adminEmail',']\x20using\x20admin\x20profile','POST','endUserNumber','user','System','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','nameField','toLowerCase','content','type','customField','idField','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','push','all','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','[QUEUE]','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','ioredis','./util','../../../../config/logger','servicenow','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','length'];(function(_0xdb43b0,_0x1e02f4){var _0x4c3dd3=function(_0x170532){while(--_0x170532){_0xdb43b0['push'](_0xdb43b0['shift']());}};_0x4c3dd3(++_0x1e02f4);}(_0x2196,0x123));var _0x6219=function(_0x21f76a,_0x2293a0){_0x21f76a=_0x21f76a-0x0;var _0x3ffa34=_0x2196[_0x21f76a];return _0x3ffa34;};'use strict';var _=require('lodash');var Promise=require(_0x6219('0x0'));var rp=require('request-promise');var util=require('util');var md5=require('md5');var Redis=require(_0x6219('0x1'));var intUtil=require(_0x6219('0x2'));var config=require('../../../../config/environment');var logger=require(_0x6219('0x3'))(_0x6219('0x4'));config['redis']=_[_0x6219('0x5')](config['redis'],{'host':_0x6219('0x6'),'port':0x18eb});var io=require(_0x6219('0x7'))(new Redis(config['redis']));function getAdminUser(_0x255a70,_0xe5b6a3,_0x3ccced,_0x220d61,_0x3cdc51,_0x58ec37){return new Promise(function(_0x54c50e,_0x119387){var _0x26c4d3={'method':'GET','uri':_0x220d61+_0x6219('0x8')+'&'+_0x3cdc51+'&'+_0x58ec37,'auth':_0xe5b6a3,'json':!![]};return rp(_0x26c4d3)[_0x6219('0x9')](function(_0x227ef4){if(_0x227ef4[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x3ccced['adminId']=_0x227ef4[_0x6219('0xa')][0x0][_0x6219('0xc')];}logger[_0x6219('0xd')]('['+[_0x255a70[_0x6219('0xe')]()]+_0x6219('0xf'),_0x3ccced);_0x54c50e(_0x3ccced);})[_0x6219('0x10')](function(_0x18d528){logger[_0x6219('0x11')]('['+[_0x255a70[_0x6219('0xe')]()]+']',_0x18d528[_0x6219('0x12')]);_0x119387(_0x18d528[_0x6219('0x12')]);});});}function getUser(_0x2c3bf3,_0x1e6836,_0x35b839,_0x4e3305,_0x2db0dd){return function(_0x545851){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+'],\x20getUser\x20input\x20crm',_0x545851);return new Promise(function(_0x48ec62,_0x25b212){if(intUtil['validateEmail'](_0x545851[_0x6219('0x13')])){var _0x5dc8b2={'method':_0x6219('0x14'),'uri':_0x35b839+_0x6219('0x15')+_0x545851[_0x6219('0x13')]+'&'+_0x4e3305+'&'+_0x2db0dd,'auth':_0x1e6836,'json':!![]};logger[_0x6219('0xd')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x16'),_0x5dc8b2);return rp(_0x5dc8b2)[_0x6219('0x9')](function(_0x7df8e2){logger['info']('['+[_0x2c3bf3[_0x6219('0xe')]()]+_0x6219('0x17'),_0x7df8e2);if(_0x7df8e2[_0x6219('0xa')][_0x6219('0xb')]>0x0&&String(_0x7df8e2[_0x6219('0xa')][0x0]['active'])===_0x6219('0x18')){_0x545851[_0x6219('0x19')]=_0x7df8e2[_0x6219('0xa')][0x0][_0x6219('0xc')];}else{_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];}logger['info']('['+[_0x2c3bf3['toUpperCase']()]+'],\x20getUser\x20crm',_0x545851);_0x48ec62(_0x545851);})[_0x6219('0x10')](function(_0x9b8279){logger[_0x6219('0x11')]('['+[_0x2c3bf3[_0x6219('0xe')]()]+']',_0x9b8279['message']);_0x25b212(_0x9b8279[_0x6219('0x12')]);});}else{logger['info']('['+[_0x2c3bf3['toUpperCase']()]+_0x6219('0x1c'));_0x545851[_0x6219('0x19')]=_0x545851[_0x6219('0x1a')];_0x545851[_0x6219('0x13')]=_0x545851[_0x6219('0x1b')];_0x48ec62(_0x545851);}});};}function createEndUser(_0x4923ad,_0x2f2a44,_0x4a42d8,_0x72ae73,_0xe1d74b){logger[_0x6219('0xd')]('['+[_0x4923ad['toUpperCase']()]+'],\x20createEndUser\x20input\x20crm',_0x4a42d8);return new Promise(function(_0x4891e5,_0xb835bc){var _0x3de9e7={'method':_0x6219('0x1d'),'uri':_0x72ae73+'sys_user?'+_0xe1d74b,'body':{'user_name':_0x4a42d8[_0x6219('0x1e')],'roles':_0x6219('0x1f'),'first_name':_0x4a42d8['endUserNumber'],'active':_0x6219('0x18'),'date_format':_0x6219('0x20'),'phone':_0x4a42d8[_0x6219('0x1e')]},'auth':_0x2f2a44,'json':!![]};return rp(_0x3de9e7)[_0x6219('0x9')](function(_0x315023){logger['info']('['+[_0x4923ad[_0x6219('0xe')]()]+'],\x20EndUser\x20schema',_0x315023[_0x6219('0xa')]);_0x4a42d8[_0x6219('0x21')]=_0x315023[_0x6219('0xa')]['sys_id'];_0x4891e5(_0x4a42d8);})[_0x6219('0x10')](function(_0x12aadd){logger['error']('['+[_0x4923ad[_0x6219('0xe')]()]+']',_0x12aadd[_0x6219('0x12')]);_0xb835bc(_0x12aadd[_0x6219('0x12')]);});});}function getEndUser(_0xef180b,_0x100bc8,_0x583f67,_0xb02bef,_0x3638d3){return function(_0x5e929d){logger[_0x6219('0xd')]('['+[_0xef180b['toUpperCase']()]+_0x6219('0x22'),_0x5e929d);return new Promise(function(_0x17a7de,_0xfbc459){var _0x522b34={'method':'GET','uri':_0x583f67+_0x6219('0x23')+_0x5e929d[_0x6219('0x1e')]+'&'+_0xb02bef+'&'+_0x3638d3,'auth':_0x100bc8,'json':!![]};return rp(_0x522b34)['then'](function(_0x1163d8){if(_0x1163d8[_0x6219('0xa')][_0x6219('0xb')]>0x0){_0x5e929d[_0x6219('0x21')]=_0x1163d8[_0x6219('0xa')][0x0][_0x6219('0xc')];logger['info']('['+[_0xef180b[_0x6219('0xe')]()]+_0x6219('0x24'),_0x5e929d);_0x17a7de(_0x5e929d);}else{return createEndUser(_0xef180b,_0x100bc8,_0x5e929d,_0x583f67,_0xb02bef)[_0x6219('0x9')](function(_0x499a75){logger['info']('['+[_0xef180b['toUpperCase']()]+_0x6219('0x25'),_0x499a75);_0x17a7de(_0x499a75);});}})['catch'](function(_0x18cdf0){logger[_0x6219('0x11')]('['+[_0xef180b[_0x6219('0xe')]()]+']',_0x18cdf0[_0x6219('0x12')]);_0xfbc459(_0x18cdf0[_0x6219('0x12')]);});});};}function getCustomFields(_0x4d3265,_0x385aef){var _0x543b78={};if(_0x4d3265[_0x6219('0xb')]>0x0){_[_0x6219('0x26')](_0x4d3265,function(_0x1d9142){if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142['type'])&&_0x1d9142[_0x6219('0x29')]&&!_0x1d9142['customField']){_0x543b78[_0x1d9142['nameField'][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')]['toString']();}else if(_['includes']([_0x6219('0x27'),_0x6219('0x28')],_0x1d9142[_0x6219('0x2c')])&&_0x1d9142['idField']&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142[_0x6219('0x2e')][_0x6219('0x2a')]()]=_0x1d9142[_0x6219('0x2b')][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x30')&&_0x1d9142[_0x6219('0x31')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x31')]][_0x6219('0x2f')]();}else if(_0x1d9142[_0x6219('0x2c')]===_0x6219('0x32')&&_0x1d9142[_0x6219('0x33')]&&_0x1d9142[_0x6219('0x33')][_0x6219('0x34')]&&_0x1d9142[_0x6219('0x2e')]&&_0x1d9142[_0x6219('0x2d')]){_0x543b78[_0x1d9142['idField'][_0x6219('0x2a')]()]=_0x385aef[_0x1d9142[_0x6219('0x33')][_0x6219('0x34')][_0x6219('0x2a')]()][_0x6219('0x2f')]();}});}return _0x543b78;}function getTicket(_0x15abc0,_0x66e26f,_0x595a8e,_0x3f72e3,_0x303714,_0x428148){return function(_0x1c0592){logger['info']('['+[_0x15abc0[_0x6219('0xe')]()]+_0x6219('0x35'),_0x1c0592);return new Promise(function(_0xaea094,_0x3fc5b7){var _0x5dcd32=_0x15abc0[_0x6219('0x2a')]()===_0x6219('0x36')?_0x1c0592['userId']:_0x1c0592[_0x6219('0x21')];var _0x3ead9a={'method':_0x6219('0x1d'),'uri':_0x595a8e+'incident'+'?'+_0x428148,'body':Object[_0x6219('0x37')]({},{'active':_0x6219('0x18'),'caller_id':_0x5dcd32,'assigned_to':_0x1c0592['userId'],'short_description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x39')],_0x303714,'\x20'),'description':intUtil[_0x6219('0x38')](_0x3f72e3[_0x6219('0x3a')],_0x303714,'\x0a')},getCustomFields(_0x3f72e3[_0x6219('0x3b')],_0x303714)),'auth':_0x66e26f,'json':!![]};return rp(_0x3ead9a)['then'](function(_0xfa5438){logger[_0x6219('0xd')]('['+[_0x15abc0['toUpperCase']()]+_0x6219('0x3c'),_0xfa5438['result']);_0x1c0592[_0x6219('0x3d')]=_0xfa5438[_0x6219('0xa')][_0x6219('0xc')];_0x1c0592[_0x6219('0x3e')]=_0xfa5438[_0x6219('0xa')][_0x6219('0x3f')];logger[_0x6219('0xd')]('['+[_0x15abc0[_0x6219('0xe')]()]+']\x20getTicket\x20crm',_0x1c0592);_0xaea094(_0x1c0592);})[_0x6219('0x10')](function(_0x1b515d){logger[_0x6219('0x11')]('['+[_0x15abc0[_0x6219('0xe')]()]+']',_0x1b515d[_0x6219('0x12')]);_0x3fc5b7(_0x1b515d['message']);});});};}function createRemoteTag(_0x564c47,_0x291eb6,_0x4f4bcb,_0x55c92c){return new Promise(function(_0x42bae6,_0x18e379){var _0x5e3de0={'method':_0x6219('0x1d'),'uri':_0x4f4bcb+'label'+'?'+_0x55c92c,'body':{'short_description':_0x564c47,'global':!![],'active':!![],'name':_0x564c47},'auth':_0x291eb6,'json':!![]};return rp(_0x5e3de0)[_0x6219('0x9')](function(_0x538703){var _0x106ac4=_0x538703[_0x6219('0xa')][_0x6219('0xc')];_0x42bae6(_0x106ac4);});});}function getRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50,_0x1a326b){return new Promise(function(_0x496ded,_0x565c36){var _0x3a560a={'method':_0x6219('0x14'),'uri':_0x169371+_0x6219('0x40')+_0x6219('0x41')+_0x46d926+'&'+_0xccca50,'auth':_0x9f061f,'json':!![]};return rp(_0x3a560a)[_0x6219('0x9')](function(_0x1675d4){if(_0x1675d4[_0x6219('0xa')][_0x6219('0xb')]>0x0){var _0x37197d=_0x1675d4['result'][0x0][_0x6219('0xc')];_0x496ded(_0x37197d);}else{return createRemoteTag(_0x46d926,_0x9f061f,_0x169371,_0xccca50)[_0x6219('0x9')](function(_0x45a247){_0x496ded(_0x45a247);});}});});}function assignTagToIncident(_0x4be4ae,_0x886d57,_0x380429,_0x5661e3,_0x2214d2){return new Promise(function(_0x3cf41e,_0x1243fa){var _0xb59203={'method':_0x6219('0x1d'),'uri':_0x380429+_0x6219('0x42')+'?'+_0x2214d2,'body':{'label':_0x4be4ae,'table':_0x6219('0x43'),'id_type':'Incident','table_key':_0x5661e3[_0x6219('0x3d')],'title':'Incident\x20-\x20'+_0x5661e3[_0x6219('0x3e')],'id_display':_0x5661e3[_0x6219('0x3e')]},'auth':_0x886d57,'json':!![]};return rp(_0xb59203)['then'](function(_0x2ff44b){_0x3cf41e();})[_0x6219('0x10')](function(){_0x3cf41e();});});}function manageTags(_0x265e11,_0x222e81,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c,_0x372e90){return new Promise(function(_0x4836ca,_0x11fbb1){var _0xff510a=[];_0x222e81[_0x6219('0x26')](function(_0x4b8bcb){_0xff510a[_0x6219('0x44')](getRemoteTag(_0x4b8bcb,_0x551a02,_0x13cd0a,_0x589c6c,_0x372e90));});return Promise[_0x6219('0x45')](_0xff510a)[_0x6219('0x9')](function(_0x28ea80){if(_0x28ea80['length']){logger[_0x6219('0xd')]('['+[_0x265e11[_0x6219('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x28ea80);var _0x58ad66=[];_0x28ea80[_0x6219('0x26')](function(_0x298daf){_0x58ad66[_0x6219('0x44')](assignTagToIncident(_0x298daf,_0x551a02,_0x13cd0a,_0x5b45e2,_0x589c6c));});return Promise[_0x6219('0x45')](_0x58ad66)[_0x6219('0x9')](function(){_0x4836ca();})['catch'](function(){_0x4836ca();});}else{_0x4836ca();}});});}function getTags(_0x4405a0,_0x4b82f7,_0x27c13e,_0x2d3226,_0x4ed260,_0x56233f){return function(_0x1aac8e){return new Promise(function(_0x548176,_0x20da71){var _0x21b029=[];var _0x4d88ff=_0x2d3226[_0x6219('0x46')];if(_0x4d88ff&&_0x4d88ff['length']>0x0){_0x21b029=_[_0x6219('0x47')](_0x4d88ff,'name');}if(_0x21b029[_0x6219('0xb')]>0x0){return manageTags(_0x4405a0,_0x21b029,_0x4b82f7,_0x27c13e,_0x1aac8e,_0x4ed260,_0x56233f)[_0x6219('0x9')](function(){_0x548176(_0x1aac8e);});}else{_0x548176(_0x1aac8e);}});};}function emit(_0x1d77cb,_0x146808,_0x4fb6b9){var _0x3b8ee4=_0x6219('0x48')+_0x6219('0x49')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x128bfa={'uri':_0x1d77cb+_0x6219('0x4a')+_0x4fb6b9+_0x3b8ee4};io['to'](util[_0x6219('0x4b')](_0x6219('0x4c'),_0x146808))[_0x6219('0x4d')](_0x6219('0x4e'),_0x128bfa);}exports['cs']=function(_0x5c3f9f,_0x50781f,_0x59690c,_0xbe1acd,_0x338782,_0x2f4d62,_0x1d355d,_0x2021ab){var _0x4f8724={};var _0x111e2e={'user':_0x2f4d62[_0x6219('0x4f')],'pass':_0x2f4d62[_0x6219('0x50')]};var _0x41912a='sysparm_limit=1';var _0x37b084='sysparm_display_value=true';_0x2f4d62[_0x6219('0x51')]=intUtil[_0x6219('0x52')](_0x2f4d62[_0x6219('0x51')]);_0x2f4d62[_0x6219('0x53')]=intUtil[_0x6219('0x52')](_0x2f4d62['serverUrl']);var _0x1b973c=util[_0x6219('0x4b')](_0x6219('0x54'),_0x2f4d62[_0x6219('0x51')]);_0x4f8724['userEmail']=!_['isNil'](_0xbe1acd)?_0xbe1acd[_0x6219('0x55')]:null;_0x4f8724[_0x6219('0x1b')]=_0x2f4d62['email'];_0x4f8724[_0x6219('0x1e')]=_0x2021ab[_0x6219('0x2a')]()===_0x6219('0x36')?_0x50781f[_0x6219('0x56')]:_0x50781f[_0x6219('0x57')];_0x4f8724[_0x6219('0x58')]=_0x2021ab===_0x6219('0x59')||_0x2021ab==='unmanaged'?'queue':_0x6219('0x36');var _0x19458d=util[_0x6219('0x4b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2f4d62[_0x6219('0x53')],_0x50781f['uniqueid'],md5(_0x50781f[_0x6219('0x5a')]));if(_0x338782&&_0x338782['monitor_format']){logger[_0x6219('0xd')](_0x6219('0x5b'),'Recording\x20is\x20enabled!');_0x50781f['recordingURL']=_0x19458d;}else if(_0x1d355d&&_0x1d355d[_0x6219('0x5c')]&&_0x1d355d[_0x6219('0x5c')]!==_0x6219('0x5d')){logger['info'](_0x6219('0x5e'),_0x6219('0x5f'));_0x50781f[_0x6219('0x60')]=_0x19458d;}else{_0x50781f['recordingURL']='';}return getAdminUser(_0x2021ab,_0x111e2e,_0x4f8724,_0x1b973c,_0x37b084,_0x41912a)[_0x6219('0x9')](getUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getEndUser(_0x2021ab,_0x111e2e,_0x1b973c,_0x37b084,_0x41912a))[_0x6219('0x9')](getTicket(_0x2021ab,_0x111e2e,_0x1b973c,_0x59690c,_0x50781f,_0x37b084))['then'](function(_0x3e3f53){logger[_0x6219('0xd')](util[_0x6219('0x4b')](_0x6219('0x61'),_0x3e3f53[_0x6219('0x3d')]));logger['info'](util[_0x6219('0x4b')]('call\x20direction:\x20%s',_0x2021ab));if(_0x2021ab!=='unmanaged'){logger['info']('['+[_0x2021ab['toUpperCase']()]+']',_0x6219('0x62'));emit(_0x2f4d62['remoteUri'],_0xbe1acd[_0x6219('0x34')],_0x3e3f53[_0x6219('0x3d')]);}})[_0x6219('0x10')](function(_0x5739f7){logger['error']('['+[_0x2021ab[_0x6219('0xe')]()]+_0x6219('0x63'),util[_0x6219('0x64')](_0x5739f7,{'showHidden':!![],'depth':null}));});};
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