Built motion from commit ab870f9e.|2.5.44
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 1bf259d..4808ec0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xc4aa=['all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','sysparm_limit=1','remoteUri','stripTrailingSlash','isNil','email','destcalleridnum','calleridnum','queue','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','none','[OUTBOUND]','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','servicenow','redis','defaults','localhost','socket.io-emitter','GET','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','forEach','type','string','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','POST','ticketNumber','push'];(function(_0x173ccf,_0x34481f){var _0x1faed3=function(_0x3139b0){while(--_0x3139b0){_0x173ccf['push'](_0x173ccf['shift']());}};_0x1faed3(++_0x34481f);}(_0xc4aa,0x1b7));var _0xac4a=function(_0x1d1779,_0x284147){_0x1d1779=_0x1d1779-0x0;var _0x2377e9=_0xc4aa[_0x1d1779];return _0x2377e9;};'use strict';var _=require(_0xac4a('0x0'));var Promise=require(_0xac4a('0x1'));var rp=require(_0xac4a('0x2'));var util=require(_0xac4a('0x3'));var md5=require(_0xac4a('0x4'));var Redis=require(_0xac4a('0x5'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xac4a('0x6'));config[_0xac4a('0x7')]=_[_0xac4a('0x8')](config[_0xac4a('0x7')],{'host':_0xac4a('0x9'),'port':0x18eb});var io=require(_0xac4a('0xa'))(new Redis(config[_0xac4a('0x7')]));function getAdminUser(_0x10525b,_0x5c6179,_0x5b8339,_0x1aba6d,_0x2a4d53,_0x26ec84){return new Promise(function(_0x4f4146,_0x1d182e){var _0x3a82de={'method':_0xac4a('0xb'),'uri':_0x1aba6d+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x2a4d53+'&'+_0x26ec84,'auth':_0x5c6179,'json':!![]};return rp(_0x3a82de)[_0xac4a('0xc')](function(_0x488e3c){if(_0x488e3c[_0xac4a('0xd')]['length']>0x0){_0x5b8339[_0xac4a('0xe')]=_0x488e3c[_0xac4a('0xd')][0x0][_0xac4a('0xf')];}logger['info']('['+[_0x10525b[_0xac4a('0x10')]()]+_0xac4a('0x11'),_0x5b8339);_0x4f4146(_0x5b8339);})[_0xac4a('0x12')](function(_0x6e00d4){logger[_0xac4a('0x13')]('['+[_0x10525b[_0xac4a('0x10')]()]+']',_0x6e00d4[_0xac4a('0x14')]);_0x1d182e(_0x6e00d4[_0xac4a('0x14')]);});});}function getUser(_0x190418,_0x42c7fc,_0x11e101,_0x26dbb8,_0x4a2119){return function(_0x402fff){logger[_0xac4a('0x15')]('['+[_0x190418[_0xac4a('0x10')]()]+_0xac4a('0x16'),_0x402fff);return new Promise(function(_0x3e88e3,_0x387a54){if(intUtil[_0xac4a('0x17')](_0x402fff[_0xac4a('0x18')])){var _0x546c5d={'method':'GET','uri':_0x11e101+_0xac4a('0x19')+_0x402fff[_0xac4a('0x18')]+'&'+_0x26dbb8+'&'+_0x4a2119,'auth':_0x42c7fc,'json':!![]};logger[_0xac4a('0x15')]('['+[_0x190418['toUpperCase']()]+_0xac4a('0x1a'),_0x546c5d);return rp(_0x546c5d)[_0xac4a('0xc')](function(_0x3752e4){logger[_0xac4a('0x15')]('['+[_0x190418[_0xac4a('0x10')]()]+_0xac4a('0x1b'),_0x3752e4);if(_0x3752e4[_0xac4a('0xd')][_0xac4a('0x1c')]>0x0&&String(_0x3752e4['result'][0x0][_0xac4a('0x1d')])===_0xac4a('0x1e')){_0x402fff['userId']=_0x3752e4[_0xac4a('0xd')][0x0][_0xac4a('0xf')];}else{_0x402fff[_0xac4a('0x1f')]=_0x402fff[_0xac4a('0xe')];_0x402fff['userEmail']=_0x402fff[_0xac4a('0x20')];}logger[_0xac4a('0x15')]('['+[_0x190418[_0xac4a('0x10')]()]+_0xac4a('0x21'),_0x402fff);_0x3e88e3(_0x402fff);})[_0xac4a('0x12')](function(_0x2b0dc2){logger[_0xac4a('0x13')]('['+[_0x190418[_0xac4a('0x10')]()]+']',_0x2b0dc2[_0xac4a('0x14')]);_0x387a54(_0x2b0dc2[_0xac4a('0x14')]);});}else{logger[_0xac4a('0x15')]('['+[_0x190418[_0xac4a('0x10')]()]+_0xac4a('0x22'));_0x402fff[_0xac4a('0x1f')]=_0x402fff[_0xac4a('0xe')];_0x402fff[_0xac4a('0x18')]=_0x402fff['adminEmail'];_0x3e88e3(_0x402fff);}});};}function createEndUser(_0x23b061,_0x267a22,_0x42a33c,_0x2772fe,_0x116700){logger['info']('['+[_0x23b061['toUpperCase']()]+_0xac4a('0x23'),_0x42a33c);return new Promise(function(_0x7a948b,_0x1f12d5){var _0x546b65={'method':'POST','uri':_0x2772fe+_0xac4a('0x24')+_0x116700,'body':{'user_name':_0x42a33c[_0xac4a('0x25')],'roles':_0xac4a('0x26'),'first_name':_0x42a33c[_0xac4a('0x25')],'active':_0xac4a('0x1e'),'date_format':'System','phone':_0x42a33c[_0xac4a('0x25')]},'auth':_0x267a22,'json':!![]};return rp(_0x546b65)['then'](function(_0x30364b){logger['info']('['+[_0x23b061[_0xac4a('0x10')]()]+_0xac4a('0x27'),_0x30364b[_0xac4a('0xd')]);_0x42a33c[_0xac4a('0x28')]=_0x30364b[_0xac4a('0xd')][_0xac4a('0xf')];_0x7a948b(_0x42a33c);})[_0xac4a('0x12')](function(_0x1f13f3){logger[_0xac4a('0x13')]('['+[_0x23b061[_0xac4a('0x10')]()]+']',_0x1f13f3[_0xac4a('0x14')]);_0x1f12d5(_0x1f13f3[_0xac4a('0x14')]);});});}function getEndUser(_0x1a9be2,_0x1a9d4e,_0x5634e2,_0x30442d,_0x1c41fb){return function(_0x5a4e2b){logger[_0xac4a('0x15')]('['+[_0x1a9be2[_0xac4a('0x10')]()]+'],\x20getEndUser\x20input\x20crm',_0x5a4e2b);return new Promise(function(_0x58804b,_0x11f0be){var _0x1ba096={'method':_0xac4a('0xb'),'uri':_0x5634e2+_0xac4a('0x29')+_0x5a4e2b['endUserNumber']+'&'+_0x30442d+'&'+_0x1c41fb,'auth':_0x1a9d4e,'json':!![]};return rp(_0x1ba096)[_0xac4a('0xc')](function(_0x2e56c6){if(_0x2e56c6['result'][_0xac4a('0x1c')]>0x0){_0x5a4e2b[_0xac4a('0x28')]=_0x2e56c6[_0xac4a('0xd')][0x0]['sys_id'];logger[_0xac4a('0x15')]('['+[_0x1a9be2[_0xac4a('0x10')]()]+_0xac4a('0x2a'),_0x5a4e2b);_0x58804b(_0x5a4e2b);}else{return createEndUser(_0x1a9be2,_0x1a9d4e,_0x5a4e2b,_0x5634e2,_0x30442d)['then'](function(_0x35bc94){logger[_0xac4a('0x15')]('['+[_0x1a9be2['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x35bc94);_0x58804b(_0x35bc94);});}})[_0xac4a('0x12')](function(_0x5e0926){logger['error']('['+[_0x1a9be2['toUpperCase']()]+']',_0x5e0926['message']);_0x11f0be(_0x5e0926[_0xac4a('0x14')]);});});};}function getCustomFields(_0x2bf8e8,_0x37834b){var _0x472484={};if(_0x2bf8e8[_0xac4a('0x1c')]>0x0){_[_0xac4a('0x2b')](_0x2bf8e8,function(_0x4220e2){if(_0x4220e2[_0xac4a('0x2c')]===_0xac4a('0x2d')&&_0x4220e2[_0xac4a('0x2e')]&&!_0x4220e2[_0xac4a('0x2f')]){_0x472484[_0x4220e2[_0xac4a('0x30')]['toLowerCase']()]=_0x4220e2['content']['toString']();}else if(_0x4220e2[_0xac4a('0x2c')]===_0xac4a('0x2d')&&_0x4220e2[_0xac4a('0x30')]&&_0x4220e2[_0xac4a('0x2f')]){_0x472484[_0x4220e2[_0xac4a('0x30')][_0xac4a('0x31')]()]=_0x4220e2[_0xac4a('0x32')][_0xac4a('0x33')]();}else if(_0x4220e2[_0xac4a('0x2c')]===_0xac4a('0x34')&&_0x4220e2['variableName']&&_0x4220e2[_0xac4a('0x30')]&&_0x4220e2[_0xac4a('0x2f')]){_0x472484[_0x4220e2[_0xac4a('0x30')][_0xac4a('0x31')]()]=_0x37834b[_0x4220e2[_0xac4a('0x35')]]['toString']();}else if(_0x4220e2[_0xac4a('0x2c')]===_0xac4a('0x36')&&_0x4220e2['Variable']&&_0x4220e2[_0xac4a('0x37')]['name']&&_0x4220e2[_0xac4a('0x30')]&&_0x4220e2[_0xac4a('0x2f')]){_0x472484[_0x4220e2[_0xac4a('0x30')][_0xac4a('0x31')]()]=_0x37834b[_0x4220e2[_0xac4a('0x37')][_0xac4a('0x38')][_0xac4a('0x31')]()][_0xac4a('0x33')]();}});}return _0x472484;}function getTicket(_0x98e0c4,_0xcb002b,_0x4fa9eb,_0x3b68b3,_0x569812,_0x1646ea){return function(_0x41d11d){logger[_0xac4a('0x15')]('['+[_0x98e0c4['toUpperCase']()]+_0xac4a('0x39'),_0x41d11d);return new Promise(function(_0x19276e,_0x5f54ff){var _0x42969b=_0x98e0c4['toLowerCase']()===_0xac4a('0x3a')?_0x41d11d[_0xac4a('0x1f')]:_0x41d11d[_0xac4a('0x28')];var _0x5e3581={'method':'POST','uri':_0x4fa9eb+_0xac4a('0x3b')+'?'+_0x1646ea,'body':Object['assign']({},{'active':_0xac4a('0x1e'),'caller_id':_0x42969b,'assigned_to':_0x41d11d['userId'],'short_description':intUtil[_0xac4a('0x3c')](_0x3b68b3['Subjects'],_0x569812,'\x20'),'description':intUtil[_0xac4a('0x3c')](_0x3b68b3[_0xac4a('0x3d')],_0x569812,'\x0a')},getCustomFields(_0x3b68b3[_0xac4a('0x3e')],_0x569812)),'auth':_0xcb002b,'json':!![]};return rp(_0x5e3581)[_0xac4a('0xc')](function(_0x54782f){logger[_0xac4a('0x15')]('['+[_0x98e0c4[_0xac4a('0x10')]()]+_0xac4a('0x3f'),_0x54782f[_0xac4a('0xd')]);_0x41d11d[_0xac4a('0x40')]=_0x54782f[_0xac4a('0xd')][_0xac4a('0xf')];_0x41d11d['ticketNumber']=_0x54782f[_0xac4a('0xd')][_0xac4a('0x41')];logger['info']('['+[_0x98e0c4[_0xac4a('0x10')]()]+_0xac4a('0x42'),_0x41d11d);_0x19276e(_0x41d11d);})[_0xac4a('0x12')](function(_0x3ac36e){logger['error']('['+[_0x98e0c4[_0xac4a('0x10')]()]+']',_0x3ac36e[_0xac4a('0x14')]);_0x5f54ff(_0x3ac36e[_0xac4a('0x14')]);});});};}function createRemoteTag(_0x129d58,_0x890910,_0x49fbc3,_0x179373){return new Promise(function(_0x564b10,_0x307441){var _0x2c04af={'method':'POST','uri':_0x49fbc3+'label'+'?'+_0x179373,'body':{'short_description':_0x129d58,'global':!![],'active':!![],'name':_0x129d58},'auth':_0x890910,'json':!![]};return rp(_0x2c04af)[_0xac4a('0xc')](function(_0x70fdc3){var _0x4d448f=_0x70fdc3[_0xac4a('0xd')][_0xac4a('0xf')];_0x564b10(_0x4d448f);});});}function getRemoteTag(_0x26b582,_0x103d05,_0x48900f,_0x3057d6,_0x108f7c){return new Promise(function(_0xb43fdb,_0xb5897b){var _0xdc80e3={'method':_0xac4a('0xb'),'uri':_0x48900f+_0xac4a('0x43')+'?sysparm_query=name%3D'+_0x26b582+'&'+_0x3057d6,'auth':_0x103d05,'json':!![]};return rp(_0xdc80e3)[_0xac4a('0xc')](function(_0xef51d0){if(_0xef51d0[_0xac4a('0xd')][_0xac4a('0x1c')]>0x0){var _0x1b7231=_0xef51d0[_0xac4a('0xd')][0x0][_0xac4a('0xf')];_0xb43fdb(_0x1b7231);}else{return createRemoteTag(_0x26b582,_0x103d05,_0x48900f,_0x3057d6)[_0xac4a('0xc')](function(_0x159e43){_0xb43fdb(_0x159e43);});}});});}function assignTagToIncident(_0x786d9,_0x3b175a,_0x38dd4f,_0x400ac4,_0x2fe7df){return new Promise(function(_0x5222f3,_0x11c753){var _0x492aae={'method':_0xac4a('0x44'),'uri':_0x38dd4f+'label_entry'+'?'+_0x2fe7df,'body':{'label':_0x786d9,'table':_0xac4a('0x3b'),'id_type':'Incident','table_key':_0x400ac4[_0xac4a('0x40')],'title':'Incident\x20-\x20'+_0x400ac4[_0xac4a('0x45')],'id_display':_0x400ac4['ticketNumber']},'auth':_0x3b175a,'json':!![]};return rp(_0x492aae)['then'](function(_0x52c957){_0x5222f3();})[_0xac4a('0x12')](function(){_0x5222f3();});});}function manageTags(_0x3bcae2,_0x3c2f84,_0x2f9940,_0xb7b884,_0x592a4b,_0x1e1ffa,_0x50dece){return new Promise(function(_0x34215e,_0x5d03e5){var _0x347880=[];_0x3c2f84[_0xac4a('0x2b')](function(_0x3da7e7){_0x347880[_0xac4a('0x46')](getRemoteTag(_0x3da7e7,_0x2f9940,_0xb7b884,_0x1e1ffa,_0x50dece));});return Promise[_0xac4a('0x47')](_0x347880)[_0xac4a('0xc')](function(_0x3abd57){if(_0x3abd57[_0xac4a('0x1c')]){logger[_0xac4a('0x15')]('['+[_0x3bcae2[_0xac4a('0x10')]()]+_0xac4a('0x48'),_0x3abd57);var _0x2498ad=[];_0x3abd57[_0xac4a('0x2b')](function(_0x2cc410){_0x2498ad[_0xac4a('0x46')](assignTagToIncident(_0x2cc410,_0x2f9940,_0xb7b884,_0x592a4b,_0x1e1ffa));});return Promise[_0xac4a('0x47')](_0x2498ad)[_0xac4a('0xc')](function(){_0x34215e();})['catch'](function(){_0x34215e();});}else{_0x34215e();}});});}function getTags(_0xa90d71,_0x1672c0,_0x4fb812,_0x3c3576,_0x34bd1c,_0x2d24c7){return function(_0x2b8562){return new Promise(function(_0x357cac,_0x4d1440){var _0x47c6d8=[];var _0x45f3c3=_0x3c3576[_0xac4a('0x49')];if(_0x45f3c3&&_0x45f3c3[_0xac4a('0x1c')]>0x0){_0x47c6d8=_[_0xac4a('0x4a')](_0x45f3c3,_0xac4a('0x38'));}if(_0x47c6d8[_0xac4a('0x1c')]>0x0){return manageTags(_0xa90d71,_0x47c6d8,_0x1672c0,_0x4fb812,_0x2b8562,_0x34bd1c,_0x2d24c7)[_0xac4a('0xc')](function(){_0x357cac(_0x2b8562);});}else{_0x357cac(_0x2b8562);}});};}function emit(_0x2988d7,_0x44c60b,_0x295f21){var _0x278c09='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xac4a('0x4b')+_0xac4a('0x4c');var _0x2954fc={'uri':_0x2988d7+_0xac4a('0x4d')+_0x295f21+_0x278c09};io['to'](util[_0xac4a('0x4e')](_0xac4a('0x4f'),_0x44c60b))[_0xac4a('0x50')](_0xac4a('0x51'),_0x2954fc);}exports['cs']=function(_0x453d62,_0x2a5acc,_0xb09b89,_0xb12cc5,_0x5f0173,_0x13c854,_0xc74ce8,_0x26bd31){var _0x231932={};var _0x513976={'user':_0x13c854[_0xac4a('0x52')],'pass':_0x13c854['password']};var _0xab4305=_0xac4a('0x53');var _0x499abc='sysparm_display_value=true';_0x13c854[_0xac4a('0x54')]=intUtil[_0xac4a('0x55')](_0x13c854[_0xac4a('0x54')]);_0x13c854['serverUrl']=intUtil[_0xac4a('0x55')](_0x13c854['serverUrl']);var _0x114b11=util['format']('%s/api/now/table/',_0x13c854[_0xac4a('0x54')]);_0x231932['userEmail']=!_[_0xac4a('0x56')](_0xb12cc5)?_0xb12cc5['email']:null;_0x231932[_0xac4a('0x20')]=_0x13c854[_0xac4a('0x57')];_0x231932['endUserNumber']=_0x26bd31[_0xac4a('0x31')]()==='outbound'?_0x2a5acc[_0xac4a('0x58')]:_0x2a5acc[_0xac4a('0x59')];_0x231932['callDirection']=_0x26bd31===_0xac4a('0x5a')||_0x26bd31==='unmanaged'?'queue':_0xac4a('0x3a');var _0x4e3129=util[_0xac4a('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13c854['serverUrl'],_0x2a5acc[_0xac4a('0x5b')],md5(_0x2a5acc[_0xac4a('0x5b')]));if(_0x5f0173&&_0x5f0173[_0xac4a('0x5c')]){logger['info']('[QUEUE]',_0xac4a('0x5d'));_0x2a5acc[_0xac4a('0x5e')]=_0x4e3129;}else if(_0xc74ce8&&_0xc74ce8['recordingFormat']&&_0xc74ce8['recordingFormat']!==_0xac4a('0x5f')){logger[_0xac4a('0x15')](_0xac4a('0x60'),_0xac4a('0x5d'));_0x2a5acc[_0xac4a('0x5e')]=_0x4e3129;}else{_0x2a5acc[_0xac4a('0x5e')]='';}return getAdminUser(_0x26bd31,_0x513976,_0x231932,_0x114b11,_0x499abc,_0xab4305)[_0xac4a('0xc')](getUser(_0x26bd31,_0x513976,_0x114b11,_0x499abc,_0xab4305))[_0xac4a('0xc')](getEndUser(_0x26bd31,_0x513976,_0x114b11,_0x499abc,_0xab4305))[_0xac4a('0xc')](getTicket(_0x26bd31,_0x513976,_0x114b11,_0xb09b89,_0x2a5acc,_0x499abc))['then'](function(_0x1201e8){logger[_0xac4a('0x15')](util[_0xac4a('0x4e')]('The\x20ticket\x20ID\x20is:\x20%s',_0x1201e8[_0xac4a('0x40')]));logger[_0xac4a('0x15')](util[_0xac4a('0x4e')](_0xac4a('0x61'),_0x26bd31));if(_0x26bd31!==_0xac4a('0x62')){logger['info']('['+[_0x26bd31[_0xac4a('0x10')]()]+']',_0xac4a('0x63'));emit(_0x13c854[_0xac4a('0x54')],_0xb12cc5[_0xac4a('0x38')],_0x1201e8[_0xac4a('0x40')]);}})[_0xac4a('0x12')](function(_0xd7bdd6){logger['error']('['+[_0x26bd31[_0xac4a('0x10')]()]+_0xac4a('0x64'),util[_0xac4a('0x65')](_0xd7bdd6,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc391=['],\x20getUser\x20entity','length','active','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','type','nameField','toLowerCase','content','toString','includes','customField','idField','variable','variableName','name','outbound','POST','assign','getString','Subjects','Descriptions','Fields','number',']\x20getTicket\x20crm','?sysparm_query=name%3D','incident','Incident','ticketId','ticketNumber','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','ioredis','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj'];(function(_0x540511,_0x201e3b){var _0x5c1ac6=function(_0xdacf37){while(--_0xdacf37){_0x540511['push'](_0x540511['shift']());}};_0x5c1ac6(++_0x201e3b);}(_0xc391,0x115));var _0x1c39=function(_0x34ef59,_0x5a20de){_0x34ef59=_0x34ef59-0x0;var _0x510357=_0xc391[_0x34ef59];return _0x510357;};'use strict';var _=require(_0x1c39('0x0'));var Promise=require(_0x1c39('0x1'));var rp=require(_0x1c39('0x2'));var util=require(_0x1c39('0x3'));var md5=require('md5');var Redis=require(_0x1c39('0x4'));var intUtil=require('./util');var config=require(_0x1c39('0x5'));var logger=require('../../../../config/logger')(_0x1c39('0x6'));config[_0x1c39('0x7')]=_['defaults'](config[_0x1c39('0x7')],{'host':_0x1c39('0x8'),'port':0x18eb});var io=require(_0x1c39('0x9'))(new Redis(config[_0x1c39('0x7')]));function getAdminUser(_0x255fca,_0x2b71ff,_0x1e82c7,_0x57222f,_0xba036a,_0x478292){return new Promise(function(_0x4ec785,_0xa48b31){var _0x1df258={'method':_0x1c39('0xa'),'uri':_0x57222f+_0x1c39('0xb')+'&'+_0xba036a+'&'+_0x478292,'auth':_0x2b71ff,'json':!![]};return rp(_0x1df258)[_0x1c39('0xc')](function(_0x1e62fc){if(_0x1e62fc[_0x1c39('0xd')]['length']>0x0){_0x1e82c7['adminId']=_0x1e62fc[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}logger[_0x1c39('0xf')]('['+[_0x255fca[_0x1c39('0x10')]()]+_0x1c39('0x11'),_0x1e82c7);_0x4ec785(_0x1e82c7);})['catch'](function(_0x30fe75){logger[_0x1c39('0x12')]('['+[_0x255fca['toUpperCase']()]+']',_0x30fe75[_0x1c39('0x13')]);_0xa48b31(_0x30fe75['message']);});});}function getUser(_0x578ad6,_0x2de445,_0x6ebb82,_0x30fb3a,_0x30f522){return function(_0x5d130d){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x5d130d);return new Promise(function(_0x10240b,_0x343471){if(intUtil[_0x1c39('0x14')](_0x5d130d['userEmail'])){var _0x57878d={'method':'GET','uri':_0x6ebb82+'sys_user?sysparm_query=email%3D'+_0x5d130d[_0x1c39('0x15')]+'&'+_0x30fb3a+'&'+_0x30f522,'auth':_0x2de445,'json':!![]};logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x16'),_0x57878d);return rp(_0x57878d)[_0x1c39('0xc')](function(_0x5ce224){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x17'),_0x5ce224);if(_0x5ce224[_0x1c39('0xd')][_0x1c39('0x18')]>0x0&&String(_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0x19')])===_0x1c39('0x1a')){_0x5d130d[_0x1c39('0x1b')]=_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}else{_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];}logger['info']('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x1e'),_0x5d130d);_0x10240b(_0x5d130d);})[_0x1c39('0x1f')](function(_0x430202){logger[_0x1c39('0x12')]('['+[_0x578ad6[_0x1c39('0x10')]()]+']',_0x430202['message']);_0x343471(_0x430202[_0x1c39('0x13')]);});}else{logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x20'));_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];_0x10240b(_0x5d130d);}});};}function createEndUser(_0xa731e5,_0x105bb8,_0x301ab4,_0x327d54,_0x349c39){logger[_0x1c39('0xf')]('['+[_0xa731e5[_0x1c39('0x10')]()]+_0x1c39('0x21'),_0x301ab4);return new Promise(function(_0xc3c1f6,_0x265404){var _0x4ab16a={'method':'POST','uri':_0x327d54+'sys_user?'+_0x349c39,'body':{'user_name':_0x301ab4[_0x1c39('0x22')],'roles':'user','first_name':_0x301ab4[_0x1c39('0x22')],'active':'true','date_format':'System','phone':_0x301ab4['endUserNumber']},'auth':_0x105bb8,'json':!![]};return rp(_0x4ab16a)['then'](function(_0x100dc1){logger[_0x1c39('0xf')]('['+[_0xa731e5['toUpperCase']()]+_0x1c39('0x23'),_0x100dc1[_0x1c39('0xd')]);_0x301ab4['endUserId']=_0x100dc1['result']['sys_id'];_0xc3c1f6(_0x301ab4);})[_0x1c39('0x1f')](function(_0x240135){logger[_0x1c39('0x12')]('['+[_0xa731e5[_0x1c39('0x10')]()]+']',_0x240135[_0x1c39('0x13')]);_0x265404(_0x240135[_0x1c39('0x13')]);});});}function getEndUser(_0xd31936,_0x1a1316,_0x29511e,_0xaa86d5,_0x5e93a7){return function(_0x3b539e){logger[_0x1c39('0xf')]('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x24'),_0x3b539e);return new Promise(function(_0x17cc27,_0x2769d0){var _0x3a7fbf={'method':_0x1c39('0xa'),'uri':_0x29511e+_0x1c39('0x25')+_0x3b539e['endUserNumber']+'&'+_0xaa86d5+'&'+_0x5e93a7,'auth':_0x1a1316,'json':!![]};return rp(_0x3a7fbf)[_0x1c39('0xc')](function(_0xcd7f2a){if(_0xcd7f2a[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){_0x3b539e[_0x1c39('0x26')]=_0xcd7f2a['result'][0x0]['sys_id'];logger['info']('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x27'),_0x3b539e);_0x17cc27(_0x3b539e);}else{return createEndUser(_0xd31936,_0x1a1316,_0x3b539e,_0x29511e,_0xaa86d5)[_0x1c39('0xc')](function(_0x4d1ad8){logger[_0x1c39('0xf')]('['+[_0xd31936['toUpperCase']()]+_0x1c39('0x28'),_0x4d1ad8);_0x17cc27(_0x4d1ad8);});}})[_0x1c39('0x1f')](function(_0x576b0e){logger[_0x1c39('0x12')]('['+[_0xd31936['toUpperCase']()]+']',_0x576b0e['message']);_0x2769d0(_0x576b0e[_0x1c39('0x13')]);});});};}function getCustomFields(_0x5847f2,_0x1956ca){var _0xde888a={};if(_0x5847f2['length']>0x0){_[_0x1c39('0x29')](_0x5847f2,function(_0x42c590){if(_['includes'](['string',_0x1c39('0x2a')],_0x42c590[_0x1c39('0x2b')])&&_0x42c590['nameField']&&!_0x42c590['customField']){_0xde888a[_0x42c590[_0x1c39('0x2c')][_0x1c39('0x2d')]()]=_0x42c590[_0x1c39('0x2e')][_0x1c39('0x2f')]();}else if(_[_0x1c39('0x30')](['string',_0x1c39('0x2a')],_0x42c590['type'])&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x42c590['content'][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]===_0x1c39('0x33')&&_0x42c590[_0x1c39('0x34')]&&_0x42c590[_0x1c39('0x32')]&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590[_0x1c39('0x34')]][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]==='customVariable'&&_0x42c590['Variable']&&_0x42c590['Variable']['name']&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590['Variable'][_0x1c39('0x35')][_0x1c39('0x2d')]()][_0x1c39('0x2f')]();}});}return _0xde888a;}function getTicket(_0x2aca06,_0x2e9d00,_0x3bcf35,_0x39bd5b,_0x51b573,_0xa1b011){return function(_0x5649d1){logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']\x20getTicket\x20input\x20crm',_0x5649d1);return new Promise(function(_0x4a7f08,_0x464706){var _0x35daf0=_0x2aca06[_0x1c39('0x2d')]()===_0x1c39('0x36')?_0x5649d1[_0x1c39('0x1b')]:_0x5649d1['endUserId'];var _0x2d096f={'method':_0x1c39('0x37'),'uri':_0x3bcf35+'incident'+'?'+_0xa1b011,'body':Object[_0x1c39('0x38')]({},{'active':_0x1c39('0x1a'),'caller_id':_0x35daf0,'assigned_to':_0x5649d1[_0x1c39('0x1b')],'short_description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3a')],_0x51b573,'\x20'),'description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3b')],_0x51b573,'\x0a')},getCustomFields(_0x39bd5b[_0x1c39('0x3c')],_0x51b573)),'auth':_0x2e9d00,'json':!![]};return rp(_0x2d096f)[_0x1c39('0xc')](function(_0x316d90){logger[_0x1c39('0xf')]('['+[_0x2aca06['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x316d90['result']);_0x5649d1['ticketId']=_0x316d90[_0x1c39('0xd')][_0x1c39('0xe')];_0x5649d1['ticketNumber']=_0x316d90[_0x1c39('0xd')][_0x1c39('0x3d')];logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+_0x1c39('0x3e'),_0x5649d1);_0x4a7f08(_0x5649d1);})['catch'](function(_0x2ef13a){logger[_0x1c39('0x12')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']',_0x2ef13a[_0x1c39('0x13')]);_0x464706(_0x2ef13a[_0x1c39('0x13')]);});});};}function createRemoteTag(_0x262509,_0x6411f6,_0x2e9fdb,_0x12348f){return new Promise(function(_0x24ca58,_0x2258d3){var _0x594235={'method':_0x1c39('0x37'),'uri':_0x2e9fdb+'label'+'?'+_0x12348f,'body':{'short_description':_0x262509,'global':!![],'active':!![],'name':_0x262509},'auth':_0x6411f6,'json':!![]};return rp(_0x594235)['then'](function(_0x18c41a){var _0x47446a=_0x18c41a[_0x1c39('0xd')]['sys_id'];_0x24ca58(_0x47446a);});});}function getRemoteTag(_0x2a2fbe,_0xbdd5e2,_0x448e34,_0x150bff,_0x727524){return new Promise(function(_0x51ae2b,_0x25cb58){var _0x7f95a3={'method':_0x1c39('0xa'),'uri':_0x448e34+'label'+_0x1c39('0x3f')+_0x2a2fbe+'&'+_0x150bff,'auth':_0xbdd5e2,'json':!![]};return rp(_0x7f95a3)[_0x1c39('0xc')](function(_0x54eac8){if(_0x54eac8[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){var _0x54e77e=_0x54eac8[_0x1c39('0xd')][0x0][_0x1c39('0xe')];_0x51ae2b(_0x54e77e);}else{return createRemoteTag(_0x2a2fbe,_0xbdd5e2,_0x448e34,_0x150bff)['then'](function(_0x4ac886){_0x51ae2b(_0x4ac886);});}});});}function assignTagToIncident(_0x23b4c6,_0x5dd7f3,_0x50caf2,_0x1b2d22,_0x2d1f2e){return new Promise(function(_0x5732df,_0xad5905){var _0x164574={'method':_0x1c39('0x37'),'uri':_0x50caf2+'label_entry'+'?'+_0x2d1f2e,'body':{'label':_0x23b4c6,'table':_0x1c39('0x40'),'id_type':_0x1c39('0x41'),'table_key':_0x1b2d22[_0x1c39('0x42')],'title':'Incident\x20-\x20'+_0x1b2d22[_0x1c39('0x43')],'id_display':_0x1b2d22[_0x1c39('0x43')]},'auth':_0x5dd7f3,'json':!![]};return rp(_0x164574)['then'](function(_0x4f1599){_0x5732df();})[_0x1c39('0x1f')](function(){_0x5732df();});});}function manageTags(_0x2897d6,_0x82e99d,_0x56b092,_0x50dbce,_0x1df0e0,_0x91900f,_0x4eaa6a){return new Promise(function(_0x42f39a,_0x5e8c12){var _0x422dcd=[];_0x82e99d[_0x1c39('0x29')](function(_0x3fc496){_0x422dcd[_0x1c39('0x44')](getRemoteTag(_0x3fc496,_0x56b092,_0x50dbce,_0x91900f,_0x4eaa6a));});return Promise[_0x1c39('0x45')](_0x422dcd)[_0x1c39('0xc')](function(_0x4a4f72){if(_0x4a4f72[_0x1c39('0x18')]){logger[_0x1c39('0xf')]('['+[_0x2897d6[_0x1c39('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x4a4f72);var _0x160ca9=[];_0x4a4f72[_0x1c39('0x29')](function(_0x4e5520){_0x160ca9[_0x1c39('0x44')](assignTagToIncident(_0x4e5520,_0x56b092,_0x50dbce,_0x1df0e0,_0x91900f));});return Promise[_0x1c39('0x45')](_0x160ca9)['then'](function(){_0x42f39a();})[_0x1c39('0x1f')](function(){_0x42f39a();});}else{_0x42f39a();}});});}function getTags(_0x5da6a8,_0x6be0fa,_0x4591dd,_0x23868d,_0x3b9a28,_0x1c5efc){return function(_0x4e473b){return new Promise(function(_0x5b593d,_0x31a640){var _0x4c0896=[];var _0x1b8df8=_0x23868d[_0x1c39('0x46')];if(_0x1b8df8&&_0x1b8df8[_0x1c39('0x18')]>0x0){_0x4c0896=_[_0x1c39('0x47')](_0x1b8df8,'name');}if(_0x4c0896[_0x1c39('0x18')]>0x0){return manageTags(_0x5da6a8,_0x4c0896,_0x6be0fa,_0x4591dd,_0x4e473b,_0x3b9a28,_0x1c5efc)[_0x1c39('0xc')](function(){_0x5b593d(_0x4e473b);});}else{_0x5b593d(_0x4e473b);}});};}function emit(_0x2fc7fd,_0x419122,_0x84fc05){var _0x3a021f='%26sysparm_record_target%3Dincident'+_0x1c39('0x48')+_0x1c39('0x49')+_0x1c39('0x4a');var _0x502996={'uri':_0x2fc7fd+_0x1c39('0x4b')+_0x84fc05+_0x3a021f};io['to'](util[_0x1c39('0x4c')]('user:%s',_0x419122))[_0x1c39('0x4d')](_0x1c39('0x4e'),_0x502996);}exports['cs']=function(_0x4ce263,_0xba1472,_0x4258fa,_0x4da7fa,_0x2205ea,_0x19db15,_0x1f225f,_0x51a1a0){var _0x2237de={};var _0x3a3b16={'user':_0x19db15[_0x1c39('0x4f')],'pass':_0x19db15['password']};var _0x4977c3=_0x1c39('0x50');var _0x500365='sysparm_display_value=true';_0x19db15[_0x1c39('0x51')]=intUtil[_0x1c39('0x52')](_0x19db15[_0x1c39('0x51')]);_0x19db15[_0x1c39('0x53')]=intUtil['stripTrailingSlash'](_0x19db15[_0x1c39('0x53')]);var _0xd3f344=util[_0x1c39('0x4c')]('%s/api/now/table/',_0x19db15['remoteUri']);_0x2237de[_0x1c39('0x15')]=!_[_0x1c39('0x54')](_0x4da7fa)?_0x4da7fa[_0x1c39('0x55')]:null;_0x2237de['adminEmail']=_0x19db15[_0x1c39('0x55')];_0x2237de[_0x1c39('0x22')]=_0x51a1a0[_0x1c39('0x2d')]()===_0x1c39('0x36')?_0xba1472[_0x1c39('0x56')]:_0xba1472[_0x1c39('0x57')];_0x2237de[_0x1c39('0x58')]=_0x51a1a0==='queue'||_0x51a1a0==='unmanaged'?_0x1c39('0x59'):_0x1c39('0x36');var _0x35ca1d=util[_0x1c39('0x4c')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x19db15[_0x1c39('0x53')],_0xba1472[_0x1c39('0x5a')],md5(_0xba1472[_0x1c39('0x5a')]));if(_0x2205ea&&_0x2205ea['monitor_format']){logger[_0x1c39('0xf')]('[QUEUE]',_0x1c39('0x5b'));_0xba1472[_0x1c39('0x5c')]=_0x35ca1d;}else if(_0x1f225f&&_0x1f225f[_0x1c39('0x5d')]&&_0x1f225f['recordingFormat']!==_0x1c39('0x5e')){logger[_0x1c39('0xf')]('[OUTBOUND]',_0x1c39('0x5b'));_0xba1472[_0x1c39('0x5c')]=_0x35ca1d;}else{_0xba1472[_0x1c39('0x5c')]='';}return getAdminUser(_0x51a1a0,_0x3a3b16,_0x2237de,_0xd3f344,_0x500365,_0x4977c3)[_0x1c39('0xc')](getUser(_0x51a1a0,_0x3a3b16,_0xd3f344,_0x500365,_0x4977c3))[_0x1c39('0xc')](getEndUser(_0x51a1a0,_0x3a3b16,_0xd3f344,_0x500365,_0x4977c3))[_0x1c39('0xc')](getTicket(_0x51a1a0,_0x3a3b16,_0xd3f344,_0x4258fa,_0xba1472,_0x500365))[_0x1c39('0xc')](function(_0x3846e9){logger[_0x1c39('0xf')](util['format'](_0x1c39('0x5f'),_0x3846e9[_0x1c39('0x42')]));logger['info'](util['format'](_0x1c39('0x60'),_0x51a1a0));if(_0x51a1a0!==_0x1c39('0x61')){logger[_0x1c39('0xf')]('['+[_0x51a1a0['toUpperCase']()]+']',_0x1c39('0x62'));emit(_0x19db15['remoteUri'],_0x4da7fa[_0x1c39('0x35')],_0x3846e9[_0x1c39('0x42')]);}})['catch'](function(_0x24e58e){logger['error']('['+[_0x51a1a0['toUpperCase']()]+_0x1c39('0x63'),util['inspect'](_0x24e58e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file