Built motion from commit ab870f9e.|2.5.44
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 3776404..4808ec0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa9e0=['validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','userId','adminEmail','],\x20getUser\x20crm','catch','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','true','System','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','length','forEach','type','customField','idField','content','toString','toLowerCase','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema',']\x20getTicket\x20crm','label','Incident','ticketId','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','serverUrl','stripTrailingSlash','%s/api/now/table/','remoteUri','email','destcalleridnum','calleridnum','queue','abandoned','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message'];(function(_0xae7c2f,_0xf31e04){var _0x5d7001=function(_0x4eeadb){while(--_0x4eeadb){_0xae7c2f['push'](_0xae7c2f['shift']());}};_0x5d7001(++_0xf31e04);}(_0xa9e0,0x123));var _0x0a9e=function(_0x49ca18,_0x5e6d05){_0x49ca18=_0x49ca18-0x0;var _0x145d54=_0xa9e0[_0x49ca18];return _0x145d54;};'use strict';var _=require(_0x0a9e('0x0'));var Promise=require(_0x0a9e('0x1'));var rp=require(_0x0a9e('0x2'));var util=require('util');var md5=require('md5');var Redis=require(_0x0a9e('0x3'));var intUtil=require('./util');var config=require(_0x0a9e('0x4'));var logger=require(_0x0a9e('0x5'))(_0x0a9e('0x6'));config[_0x0a9e('0x7')]=_[_0x0a9e('0x8')](config['redis'],{'host':_0x0a9e('0x9'),'port':0x18eb});var io=require(_0x0a9e('0xa'))(new Redis(config[_0x0a9e('0x7')]));function getAdminUser(_0x5f41ea,_0x503809,_0xe42b77,_0x56465b,_0x52cace,_0x39753a){return new Promise(function(_0xf81284,_0x307b3e){var _0x3ab53f={'method':_0x0a9e('0xb'),'uri':_0x56465b+_0x0a9e('0xc')+'&'+_0x52cace+'&'+_0x39753a,'auth':_0x503809,'json':!![]};return rp(_0x3ab53f)['then'](function(_0x50dfb2){if(_0x50dfb2['result']['length']>0x0){_0xe42b77[_0x0a9e('0xd')]=_0x50dfb2[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}logger[_0x0a9e('0x10')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+_0x0a9e('0x12'),_0xe42b77);_0xf81284(_0xe42b77);})['catch'](function(_0x4283ce){logger[_0x0a9e('0x13')]('['+[_0x5f41ea[_0x0a9e('0x11')]()]+']',_0x4283ce[_0x0a9e('0x14')]);_0x307b3e(_0x4283ce[_0x0a9e('0x14')]);});});}function getUser(_0x4d5611,_0x52a03d,_0x22dccb,_0x5d0880,_0x1985b6){return function(_0x519dfd){logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+'],\x20getUser\x20input\x20crm',_0x519dfd);return new Promise(function(_0x225616,_0x5a0a06){if(intUtil[_0x0a9e('0x15')](_0x519dfd[_0x0a9e('0x16')])){var _0x106033={'method':_0x0a9e('0xb'),'uri':_0x22dccb+_0x0a9e('0x17')+_0x519dfd[_0x0a9e('0x16')]+'&'+_0x5d0880+'&'+_0x1985b6,'auth':_0x52a03d,'json':!![]};logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x18'),_0x106033);return rp(_0x106033)[_0x0a9e('0x19')](function(_0x1c696a){logger[_0x0a9e('0x10')]('['+[_0x4d5611['toUpperCase']()]+_0x0a9e('0x1a'),_0x1c696a);if(_0x1c696a[_0x0a9e('0xe')]['length']>0x0&&String(_0x1c696a[_0x0a9e('0xe')][0x0]['active'])==='true'){_0x519dfd[_0x0a9e('0x1b')]=_0x1c696a[_0x0a9e('0xe')][0x0][_0x0a9e('0xf')];}else{_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd[_0x0a9e('0x1c')];}logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+_0x0a9e('0x1d'),_0x519dfd);_0x225616(_0x519dfd);})[_0x0a9e('0x1e')](function(_0x16b1ca){logger['error']('['+[_0x4d5611['toUpperCase']()]+']',_0x16b1ca[_0x0a9e('0x14')]);_0x5a0a06(_0x16b1ca[_0x0a9e('0x14')]);});}else{logger[_0x0a9e('0x10')]('['+[_0x4d5611[_0x0a9e('0x11')]()]+']\x20using\x20admin\x20profile');_0x519dfd[_0x0a9e('0x1b')]=_0x519dfd['adminId'];_0x519dfd[_0x0a9e('0x16')]=_0x519dfd['adminEmail'];_0x225616(_0x519dfd);}});};}function createEndUser(_0x1dc186,_0x34dc65,_0x25fba9,_0x14433c,_0x140511){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+_0x0a9e('0x1f'),_0x25fba9);return new Promise(function(_0x5a101a,_0x3652a7){var _0x468813={'method':_0x0a9e('0x20'),'uri':_0x14433c+_0x0a9e('0x21')+_0x140511,'body':{'user_name':_0x25fba9['endUserNumber'],'roles':_0x0a9e('0x22'),'first_name':_0x25fba9[_0x0a9e('0x23')],'active':_0x0a9e('0x24'),'date_format':_0x0a9e('0x25'),'phone':_0x25fba9[_0x0a9e('0x23')]},'auth':_0x34dc65,'json':!![]};return rp(_0x468813)[_0x0a9e('0x19')](function(_0x296f41){logger[_0x0a9e('0x10')]('['+[_0x1dc186[_0x0a9e('0x11')]()]+'],\x20EndUser\x20schema',_0x296f41[_0x0a9e('0xe')]);_0x25fba9['endUserId']=_0x296f41[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x5a101a(_0x25fba9);})[_0x0a9e('0x1e')](function(_0x33bdb7){logger[_0x0a9e('0x13')]('['+[_0x1dc186['toUpperCase']()]+']',_0x33bdb7[_0x0a9e('0x14')]);_0x3652a7(_0x33bdb7[_0x0a9e('0x14')]);});});}function getEndUser(_0x40cb85,_0x2da5c0,_0x2b45ea,_0x409319,_0x332d35){return function(_0x39e565){logger['info']('['+[_0x40cb85[_0x0a9e('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x39e565);return new Promise(function(_0x2cc7a0,_0x14b13f){var _0x2b7e7f={'method':_0x0a9e('0xb'),'uri':_0x2b45ea+'sys_user?sysparm_query=phone%3D'+_0x39e565[_0x0a9e('0x23')]+'&'+_0x409319+'&'+_0x332d35,'auth':_0x2da5c0,'json':!![]};return rp(_0x2b7e7f)[_0x0a9e('0x19')](function(_0x1fa90d){if(_0x1fa90d[_0x0a9e('0xe')]['length']>0x0){_0x39e565['endUserId']=_0x1fa90d[_0x0a9e('0xe')][0x0]['sys_id'];logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x26'),_0x39e565);_0x2cc7a0(_0x39e565);}else{return createEndUser(_0x40cb85,_0x2da5c0,_0x39e565,_0x2b45ea,_0x409319)[_0x0a9e('0x19')](function(_0x4f41ae){logger[_0x0a9e('0x10')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+_0x0a9e('0x27'),_0x4f41ae);_0x2cc7a0(_0x4f41ae);});}})['catch'](function(_0x1dbf74){logger[_0x0a9e('0x13')]('['+[_0x40cb85[_0x0a9e('0x11')]()]+']',_0x1dbf74['message']);_0x14b13f(_0x1dbf74['message']);});});};}function getCustomFields(_0x11b61d,_0x40d766){var _0x5adda1={};if(_0x11b61d[_0x0a9e('0x28')]>0x0){_[_0x0a9e('0x29')](_0x11b61d,function(_0x2e1b3a){if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a['nameField']&&!_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')]['toLowerCase']()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]==='string'&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x2e1b3a[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x2e1b3a[_0x0a9e('0x2a')]===_0x0a9e('0x30')&&_0x2e1b3a[_0x0a9e('0x31')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x31')]][_0x0a9e('0x2e')]();}else if(_0x2e1b3a['type']==='customVariable'&&_0x2e1b3a[_0x0a9e('0x32')]&&_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')]&&_0x2e1b3a[_0x0a9e('0x2c')]&&_0x2e1b3a[_0x0a9e('0x2b')]){_0x5adda1[_0x2e1b3a[_0x0a9e('0x2c')][_0x0a9e('0x2f')]()]=_0x40d766[_0x2e1b3a[_0x0a9e('0x32')][_0x0a9e('0x33')][_0x0a9e('0x2f')]()][_0x0a9e('0x2e')]();}});}return _0x5adda1;}function getTicket(_0x35ed4a,_0x5026aa,_0x117c99,_0x138b8b,_0xdd268f,_0xfbd5ad){return function(_0x2e8caf){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x34'),_0x2e8caf);return new Promise(function(_0x59afe8,_0x2e9d90){var _0x48fd45=_0x35ed4a[_0x0a9e('0x2f')]()===_0x0a9e('0x35')?_0x2e8caf[_0x0a9e('0x1b')]:_0x2e8caf['endUserId'];var _0x14bec2={'method':_0x0a9e('0x20'),'uri':_0x117c99+_0x0a9e('0x36')+'?'+_0xfbd5ad,'body':Object[_0x0a9e('0x37')]({},{'active':_0x0a9e('0x24'),'caller_id':_0x48fd45,'assigned_to':_0x2e8caf[_0x0a9e('0x1b')],'short_description':intUtil[_0x0a9e('0x38')](_0x138b8b['Subjects'],_0xdd268f,'\x20'),'description':intUtil[_0x0a9e('0x38')](_0x138b8b[_0x0a9e('0x39')],_0xdd268f,'\x0a')},getCustomFields(_0x138b8b[_0x0a9e('0x3a')],_0xdd268f)),'auth':_0x5026aa,'json':!![]};return rp(_0x14bec2)[_0x0a9e('0x19')](function(_0x409789){logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3b'),_0x409789[_0x0a9e('0xe')]);_0x2e8caf['ticketId']=_0x409789[_0x0a9e('0xe')][_0x0a9e('0xf')];_0x2e8caf['ticketNumber']=_0x409789['result']['number'];logger[_0x0a9e('0x10')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+_0x0a9e('0x3c'),_0x2e8caf);_0x59afe8(_0x2e8caf);})[_0x0a9e('0x1e')](function(_0x61bb17){logger[_0x0a9e('0x13')]('['+[_0x35ed4a[_0x0a9e('0x11')]()]+']',_0x61bb17[_0x0a9e('0x14')]);_0x2e9d90(_0x61bb17['message']);});});};}function createRemoteTag(_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){return new Promise(function(_0x14d602,_0x5bb3ed){var _0x2b69d9={'method':_0x0a9e('0x20'),'uri':_0x39d77d+'label'+'?'+_0x204173,'body':{'short_description':_0x4b1b9f,'global':!![],'active':!![],'name':_0x4b1b9f},'auth':_0x53975a,'json':!![]};return rp(_0x2b69d9)['then'](function(_0x2ef381){var _0x59c6ff=_0x2ef381[_0x0a9e('0xe')]['sys_id'];_0x14d602(_0x59c6ff);});});}function getRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a,_0x2f82da){return new Promise(function(_0x1bf38a,_0x508b47){var _0x50f687={'method':_0x0a9e('0xb'),'uri':_0x439340+_0x0a9e('0x3d')+'?sysparm_query=name%3D'+_0x2e5e62+'&'+_0x53613a,'auth':_0x3c20b2,'json':!![]};return rp(_0x50f687)[_0x0a9e('0x19')](function(_0x5ce9ac){if(_0x5ce9ac[_0x0a9e('0xe')]['length']>0x0){var _0xe22ccc=_0x5ce9ac['result'][0x0]['sys_id'];_0x1bf38a(_0xe22ccc);}else{return createRemoteTag(_0x2e5e62,_0x3c20b2,_0x439340,_0x53613a)['then'](function(_0x2da03c){_0x1bf38a(_0x2da03c);});}});});}function assignTagToIncident(_0x47de4c,_0x2f7092,_0x65432,_0x3cfd00,_0x19b4df){return new Promise(function(_0x232830,_0x272738){var _0xd10662={'method':_0x0a9e('0x20'),'uri':_0x65432+'label_entry'+'?'+_0x19b4df,'body':{'label':_0x47de4c,'table':_0x0a9e('0x36'),'id_type':_0x0a9e('0x3e'),'table_key':_0x3cfd00[_0x0a9e('0x3f')],'title':_0x0a9e('0x40')+_0x3cfd00[_0x0a9e('0x41')],'id_display':_0x3cfd00[_0x0a9e('0x41')]},'auth':_0x2f7092,'json':!![]};return rp(_0xd10662)['then'](function(_0x956fbe){_0x232830();})[_0x0a9e('0x1e')](function(){_0x232830();});});}function manageTags(_0x5239ef,_0x3649cc,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a,_0x5674ee){return new Promise(function(_0x273cb5,_0x49d231){var _0x2244d6=[];_0x3649cc[_0x0a9e('0x29')](function(_0x261adb){_0x2244d6[_0x0a9e('0x42')](getRemoteTag(_0x261adb,_0x5cc8fb,_0x20c668,_0x4b3c1a,_0x5674ee));});return Promise[_0x0a9e('0x43')](_0x2244d6)[_0x0a9e('0x19')](function(_0x49eed0){if(_0x49eed0[_0x0a9e('0x28')]){logger['info']('['+[_0x5239ef[_0x0a9e('0x11')]()]+_0x0a9e('0x44'),_0x49eed0);var _0x51aaf7=[];_0x49eed0['forEach'](function(_0x453360){_0x51aaf7[_0x0a9e('0x42')](assignTagToIncident(_0x453360,_0x5cc8fb,_0x20c668,_0x5ba1f9,_0x4b3c1a));});return Promise[_0x0a9e('0x43')](_0x51aaf7)[_0x0a9e('0x19')](function(){_0x273cb5();})['catch'](function(){_0x273cb5();});}else{_0x273cb5();}});});}function getTags(_0x1d0dc8,_0xe05a5a,_0x54327c,_0x797b45,_0x17e88c,_0x88dcbf){return function(_0x409b29){return new Promise(function(_0x401837,_0x4d4a35){var _0x176840=[];var _0x2937e0=_0x797b45[_0x0a9e('0x45')];if(_0x2937e0&&_0x2937e0['length']>0x0){_0x176840=_[_0x0a9e('0x46')](_0x2937e0,'name');}if(_0x176840['length']>0x0){return manageTags(_0x1d0dc8,_0x176840,_0xe05a5a,_0x54327c,_0x409b29,_0x17e88c,_0x88dcbf)[_0x0a9e('0x19')](function(){_0x401837(_0x409b29);});}else{_0x401837(_0x409b29);}});};}function emit(_0x4556c5,_0x9375fb,_0x19c995){var _0x186f39=_0x0a9e('0x47')+_0x0a9e('0x48')+_0x0a9e('0x49')+_0x0a9e('0x4a');var _0x1cc4f3={'uri':_0x4556c5+_0x0a9e('0x4b')+_0x19c995+_0x186f39};io['to'](util[_0x0a9e('0x4c')](_0x0a9e('0x4d'),_0x9375fb))[_0x0a9e('0x4e')](_0x0a9e('0x4f'),_0x1cc4f3);}exports['cs']=function(_0x412a72,_0x2a28c0,_0x4257c9,_0x5150a4,_0x1b0b98,_0x295763,_0x243d12,_0x4edbb0){var _0x1148a1={};var _0x30944e={'user':_0x295763['username'],'pass':_0x295763[_0x0a9e('0x50')]};var _0x56e31e=_0x0a9e('0x51');var _0x427946=_0x0a9e('0x52');_0x295763['remoteUri']=intUtil['stripTrailingSlash'](_0x295763['remoteUri']);_0x295763[_0x0a9e('0x53')]=intUtil[_0x0a9e('0x54')](_0x295763[_0x0a9e('0x53')]);var _0x23a7d3=util[_0x0a9e('0x4c')](_0x0a9e('0x55'),_0x295763[_0x0a9e('0x56')]);_0x1148a1[_0x0a9e('0x16')]=!_['isNil'](_0x5150a4)?_0x5150a4[_0x0a9e('0x57')]:null;_0x1148a1[_0x0a9e('0x1c')]=_0x295763[_0x0a9e('0x57')];_0x1148a1['endUserNumber']=_0x4edbb0[_0x0a9e('0x2f')]()==='outbound'?_0x2a28c0[_0x0a9e('0x58')]:_0x2a28c0[_0x0a9e('0x59')];_0x1148a1['callDirection']=_0x4edbb0===_0x0a9e('0x5a')||_0x4edbb0===_0x0a9e('0x5b')?_0x0a9e('0x5a'):_0x0a9e('0x35');var _0x542ece=util[_0x0a9e('0x4c')](_0x0a9e('0x5c'),_0x295763[_0x0a9e('0x53')],_0x2a28c0[_0x0a9e('0x5d')],md5(_0x2a28c0['uniqueid']));if(_0x1b0b98&&_0x1b0b98[_0x0a9e('0x5e')]){logger[_0x0a9e('0x10')](_0x0a9e('0x5f'),_0x0a9e('0x60'));_0x2a28c0['recordingURL']=_0x542ece;}else if(_0x243d12&&_0x243d12[_0x0a9e('0x61')]&&_0x243d12[_0x0a9e('0x61')]!==_0x0a9e('0x62')){logger[_0x0a9e('0x10')](_0x0a9e('0x63'),_0x0a9e('0x60'));_0x2a28c0[_0x0a9e('0x64')]=_0x542ece;}else{_0x2a28c0[_0x0a9e('0x64')]='';}return getAdminUser(_0x4edbb0,_0x30944e,_0x1148a1,_0x23a7d3,_0x427946,_0x56e31e)[_0x0a9e('0x19')](getUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getEndUser(_0x4edbb0,_0x30944e,_0x23a7d3,_0x427946,_0x56e31e))[_0x0a9e('0x19')](getTicket(_0x4edbb0,_0x30944e,_0x23a7d3,_0x4257c9,_0x2a28c0,_0x427946))[_0x0a9e('0x19')](function(_0x25744a){logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x65'),_0x25744a[_0x0a9e('0x3f')]));logger[_0x0a9e('0x10')](util['format'](_0x0a9e('0x66'),_0x4edbb0));if(_0x4edbb0!==_0x0a9e('0x5b')){logger[_0x0a9e('0x10')]('['+[_0x4edbb0[_0x0a9e('0x11')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x295763['remoteUri'],_0x5150a4[_0x0a9e('0x33')],_0x25744a[_0x0a9e('0x3f')]);}})['catch'](function(_0x45108c){logger['error']('['+[_0x4edbb0[_0x0a9e('0x11')]()]+_0x0a9e('0x67'),util['inspect'](_0x45108c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc391=['],\x20getUser\x20entity','length','active','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','type','nameField','toLowerCase','content','toString','includes','customField','idField','variable','variableName','name','outbound','POST','assign','getString','Subjects','Descriptions','Fields','number',']\x20getTicket\x20crm','?sysparm_query=name%3D','incident','Incident','ticketId','ticketNumber','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','ioredis','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj'];(function(_0x540511,_0x201e3b){var _0x5c1ac6=function(_0xdacf37){while(--_0xdacf37){_0x540511['push'](_0x540511['shift']());}};_0x5c1ac6(++_0x201e3b);}(_0xc391,0x115));var _0x1c39=function(_0x34ef59,_0x5a20de){_0x34ef59=_0x34ef59-0x0;var _0x510357=_0xc391[_0x34ef59];return _0x510357;};'use strict';var _=require(_0x1c39('0x0'));var Promise=require(_0x1c39('0x1'));var rp=require(_0x1c39('0x2'));var util=require(_0x1c39('0x3'));var md5=require('md5');var Redis=require(_0x1c39('0x4'));var intUtil=require('./util');var config=require(_0x1c39('0x5'));var logger=require('../../../../config/logger')(_0x1c39('0x6'));config[_0x1c39('0x7')]=_['defaults'](config[_0x1c39('0x7')],{'host':_0x1c39('0x8'),'port':0x18eb});var io=require(_0x1c39('0x9'))(new Redis(config[_0x1c39('0x7')]));function getAdminUser(_0x255fca,_0x2b71ff,_0x1e82c7,_0x57222f,_0xba036a,_0x478292){return new Promise(function(_0x4ec785,_0xa48b31){var _0x1df258={'method':_0x1c39('0xa'),'uri':_0x57222f+_0x1c39('0xb')+'&'+_0xba036a+'&'+_0x478292,'auth':_0x2b71ff,'json':!![]};return rp(_0x1df258)[_0x1c39('0xc')](function(_0x1e62fc){if(_0x1e62fc[_0x1c39('0xd')]['length']>0x0){_0x1e82c7['adminId']=_0x1e62fc[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}logger[_0x1c39('0xf')]('['+[_0x255fca[_0x1c39('0x10')]()]+_0x1c39('0x11'),_0x1e82c7);_0x4ec785(_0x1e82c7);})['catch'](function(_0x30fe75){logger[_0x1c39('0x12')]('['+[_0x255fca['toUpperCase']()]+']',_0x30fe75[_0x1c39('0x13')]);_0xa48b31(_0x30fe75['message']);});});}function getUser(_0x578ad6,_0x2de445,_0x6ebb82,_0x30fb3a,_0x30f522){return function(_0x5d130d){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x5d130d);return new Promise(function(_0x10240b,_0x343471){if(intUtil[_0x1c39('0x14')](_0x5d130d['userEmail'])){var _0x57878d={'method':'GET','uri':_0x6ebb82+'sys_user?sysparm_query=email%3D'+_0x5d130d[_0x1c39('0x15')]+'&'+_0x30fb3a+'&'+_0x30f522,'auth':_0x2de445,'json':!![]};logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x16'),_0x57878d);return rp(_0x57878d)[_0x1c39('0xc')](function(_0x5ce224){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x17'),_0x5ce224);if(_0x5ce224[_0x1c39('0xd')][_0x1c39('0x18')]>0x0&&String(_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0x19')])===_0x1c39('0x1a')){_0x5d130d[_0x1c39('0x1b')]=_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}else{_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];}logger['info']('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x1e'),_0x5d130d);_0x10240b(_0x5d130d);})[_0x1c39('0x1f')](function(_0x430202){logger[_0x1c39('0x12')]('['+[_0x578ad6[_0x1c39('0x10')]()]+']',_0x430202['message']);_0x343471(_0x430202[_0x1c39('0x13')]);});}else{logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x20'));_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];_0x10240b(_0x5d130d);}});};}function createEndUser(_0xa731e5,_0x105bb8,_0x301ab4,_0x327d54,_0x349c39){logger[_0x1c39('0xf')]('['+[_0xa731e5[_0x1c39('0x10')]()]+_0x1c39('0x21'),_0x301ab4);return new Promise(function(_0xc3c1f6,_0x265404){var _0x4ab16a={'method':'POST','uri':_0x327d54+'sys_user?'+_0x349c39,'body':{'user_name':_0x301ab4[_0x1c39('0x22')],'roles':'user','first_name':_0x301ab4[_0x1c39('0x22')],'active':'true','date_format':'System','phone':_0x301ab4['endUserNumber']},'auth':_0x105bb8,'json':!![]};return rp(_0x4ab16a)['then'](function(_0x100dc1){logger[_0x1c39('0xf')]('['+[_0xa731e5['toUpperCase']()]+_0x1c39('0x23'),_0x100dc1[_0x1c39('0xd')]);_0x301ab4['endUserId']=_0x100dc1['result']['sys_id'];_0xc3c1f6(_0x301ab4);})[_0x1c39('0x1f')](function(_0x240135){logger[_0x1c39('0x12')]('['+[_0xa731e5[_0x1c39('0x10')]()]+']',_0x240135[_0x1c39('0x13')]);_0x265404(_0x240135[_0x1c39('0x13')]);});});}function getEndUser(_0xd31936,_0x1a1316,_0x29511e,_0xaa86d5,_0x5e93a7){return function(_0x3b539e){logger[_0x1c39('0xf')]('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x24'),_0x3b539e);return new Promise(function(_0x17cc27,_0x2769d0){var _0x3a7fbf={'method':_0x1c39('0xa'),'uri':_0x29511e+_0x1c39('0x25')+_0x3b539e['endUserNumber']+'&'+_0xaa86d5+'&'+_0x5e93a7,'auth':_0x1a1316,'json':!![]};return rp(_0x3a7fbf)[_0x1c39('0xc')](function(_0xcd7f2a){if(_0xcd7f2a[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){_0x3b539e[_0x1c39('0x26')]=_0xcd7f2a['result'][0x0]['sys_id'];logger['info']('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x27'),_0x3b539e);_0x17cc27(_0x3b539e);}else{return createEndUser(_0xd31936,_0x1a1316,_0x3b539e,_0x29511e,_0xaa86d5)[_0x1c39('0xc')](function(_0x4d1ad8){logger[_0x1c39('0xf')]('['+[_0xd31936['toUpperCase']()]+_0x1c39('0x28'),_0x4d1ad8);_0x17cc27(_0x4d1ad8);});}})[_0x1c39('0x1f')](function(_0x576b0e){logger[_0x1c39('0x12')]('['+[_0xd31936['toUpperCase']()]+']',_0x576b0e['message']);_0x2769d0(_0x576b0e[_0x1c39('0x13')]);});});};}function getCustomFields(_0x5847f2,_0x1956ca){var _0xde888a={};if(_0x5847f2['length']>0x0){_[_0x1c39('0x29')](_0x5847f2,function(_0x42c590){if(_['includes'](['string',_0x1c39('0x2a')],_0x42c590[_0x1c39('0x2b')])&&_0x42c590['nameField']&&!_0x42c590['customField']){_0xde888a[_0x42c590[_0x1c39('0x2c')][_0x1c39('0x2d')]()]=_0x42c590[_0x1c39('0x2e')][_0x1c39('0x2f')]();}else if(_[_0x1c39('0x30')](['string',_0x1c39('0x2a')],_0x42c590['type'])&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x42c590['content'][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]===_0x1c39('0x33')&&_0x42c590[_0x1c39('0x34')]&&_0x42c590[_0x1c39('0x32')]&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590[_0x1c39('0x34')]][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]==='customVariable'&&_0x42c590['Variable']&&_0x42c590['Variable']['name']&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590['Variable'][_0x1c39('0x35')][_0x1c39('0x2d')]()][_0x1c39('0x2f')]();}});}return _0xde888a;}function getTicket(_0x2aca06,_0x2e9d00,_0x3bcf35,_0x39bd5b,_0x51b573,_0xa1b011){return function(_0x5649d1){logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']\x20getTicket\x20input\x20crm',_0x5649d1);return new Promise(function(_0x4a7f08,_0x464706){var _0x35daf0=_0x2aca06[_0x1c39('0x2d')]()===_0x1c39('0x36')?_0x5649d1[_0x1c39('0x1b')]:_0x5649d1['endUserId'];var _0x2d096f={'method':_0x1c39('0x37'),'uri':_0x3bcf35+'incident'+'?'+_0xa1b011,'body':Object[_0x1c39('0x38')]({},{'active':_0x1c39('0x1a'),'caller_id':_0x35daf0,'assigned_to':_0x5649d1[_0x1c39('0x1b')],'short_description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3a')],_0x51b573,'\x20'),'description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3b')],_0x51b573,'\x0a')},getCustomFields(_0x39bd5b[_0x1c39('0x3c')],_0x51b573)),'auth':_0x2e9d00,'json':!![]};return rp(_0x2d096f)[_0x1c39('0xc')](function(_0x316d90){logger[_0x1c39('0xf')]('['+[_0x2aca06['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x316d90['result']);_0x5649d1['ticketId']=_0x316d90[_0x1c39('0xd')][_0x1c39('0xe')];_0x5649d1['ticketNumber']=_0x316d90[_0x1c39('0xd')][_0x1c39('0x3d')];logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+_0x1c39('0x3e'),_0x5649d1);_0x4a7f08(_0x5649d1);})['catch'](function(_0x2ef13a){logger[_0x1c39('0x12')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']',_0x2ef13a[_0x1c39('0x13')]);_0x464706(_0x2ef13a[_0x1c39('0x13')]);});});};}function createRemoteTag(_0x262509,_0x6411f6,_0x2e9fdb,_0x12348f){return new Promise(function(_0x24ca58,_0x2258d3){var _0x594235={'method':_0x1c39('0x37'),'uri':_0x2e9fdb+'label'+'?'+_0x12348f,'body':{'short_description':_0x262509,'global':!![],'active':!![],'name':_0x262509},'auth':_0x6411f6,'json':!![]};return rp(_0x594235)['then'](function(_0x18c41a){var _0x47446a=_0x18c41a[_0x1c39('0xd')]['sys_id'];_0x24ca58(_0x47446a);});});}function getRemoteTag(_0x2a2fbe,_0xbdd5e2,_0x448e34,_0x150bff,_0x727524){return new Promise(function(_0x51ae2b,_0x25cb58){var _0x7f95a3={'method':_0x1c39('0xa'),'uri':_0x448e34+'label'+_0x1c39('0x3f')+_0x2a2fbe+'&'+_0x150bff,'auth':_0xbdd5e2,'json':!![]};return rp(_0x7f95a3)[_0x1c39('0xc')](function(_0x54eac8){if(_0x54eac8[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){var _0x54e77e=_0x54eac8[_0x1c39('0xd')][0x0][_0x1c39('0x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