Built motion from commit ab870f9e.|2.5.44
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 40461c7..4808ec0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5fc3=['],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','nameField','customField','idField','content','toString','string','toLowerCase','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','incident','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','util','md5','ioredis','./util','../../../../config/environment','servicenow','redis','defaults','socket.io-emitter','GET','then','length','adminId','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','userEmail','],\x20getUser\x20entity','result','active','true','sys_id','userId','message','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System'];(function(_0x5e8584,_0xab5d1f){var _0x500b5a=function(_0x5b4223){while(--_0x5b4223){_0x5e8584['push'](_0x5e8584['shift']());}};_0x500b5a(++_0xab5d1f);}(_0x5fc3,0xa8));var _0x35fc=function(_0x255ac0,_0x3f6645){_0x255ac0=_0x255ac0-0x0;var _0x437bf1=_0x5fc3[_0x255ac0];return _0x437bf1;};'use strict';var _=require(_0x35fc('0x0'));var Promise=require(_0x35fc('0x1'));var rp=require('request-promise');var util=require(_0x35fc('0x2'));var md5=require(_0x35fc('0x3'));var Redis=require(_0x35fc('0x4'));var intUtil=require(_0x35fc('0x5'));var config=require(_0x35fc('0x6'));var logger=require('../../../../config/logger')(_0x35fc('0x7'));config[_0x35fc('0x8')]=_[_0x35fc('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x35fc('0xa'))(new Redis(config['redis']));function getAdminUser(_0x16e153,_0x27524f,_0xc72d93,_0x1e5f90,_0x34ff19,_0xf9d3a6){return new Promise(function(_0x2051ab,_0x565f95){var _0x1083a9={'method':_0x35fc('0xb'),'uri':_0x1e5f90+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x34ff19+'&'+_0xf9d3a6,'auth':_0x27524f,'json':!![]};return rp(_0x1083a9)[_0x35fc('0xc')](function(_0x33f491){if(_0x33f491['result'][_0x35fc('0xd')]>0x0){_0xc72d93[_0x35fc('0xe')]=_0x33f491['result'][0x0]['sys_id'];}logger[_0x35fc('0xf')]('['+[_0x16e153['toUpperCase']()]+_0x35fc('0x10'),_0xc72d93);_0x2051ab(_0xc72d93);})[_0x35fc('0x11')](function(_0x2a6ad2){logger[_0x35fc('0x12')]('['+[_0x16e153[_0x35fc('0x13')]()]+']',_0x2a6ad2['message']);_0x565f95(_0x2a6ad2['message']);});});}function getUser(_0x5eac0f,_0x558364,_0x398b67,_0x229d56,_0x53b898){return function(_0x154958){logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20input\x20crm',_0x154958);return new Promise(function(_0x26ba54,_0x45c8b7){if(intUtil['validateEmail'](_0x154958[_0x35fc('0x14')])){var _0x363e47={'method':_0x35fc('0xb'),'uri':_0x398b67+'sys_user?sysparm_query=email%3D'+_0x154958[_0x35fc('0x14')]+'&'+_0x229d56+'&'+_0x53b898,'auth':_0x558364,'json':!![]};logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x363e47);return rp(_0x363e47)[_0x35fc('0xc')](function(_0x350a27){logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+_0x35fc('0x15'),_0x350a27);if(_0x350a27[_0x35fc('0x16')][_0x35fc('0xd')]>0x0&&String(_0x350a27[_0x35fc('0x16')][0x0][_0x35fc('0x17')])===_0x35fc('0x18')){_0x154958['userId']=_0x350a27[_0x35fc('0x16')][0x0][_0x35fc('0x19')];}else{_0x154958[_0x35fc('0x1a')]=_0x154958[_0x35fc('0xe')];_0x154958[_0x35fc('0x14')]=_0x154958['adminEmail'];}logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20crm',_0x154958);_0x26ba54(_0x154958);})[_0x35fc('0x11')](function(_0x5a93df){logger[_0x35fc('0x12')]('['+[_0x5eac0f['toUpperCase']()]+']',_0x5a93df[_0x35fc('0x1b')]);_0x45c8b7(_0x5a93df['message']);});}else{logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+']\x20using\x20admin\x20profile');_0x154958['userId']=_0x154958[_0x35fc('0xe')];_0x154958['userEmail']=_0x154958[_0x35fc('0x1c')];_0x26ba54(_0x154958);}});};}function createEndUser(_0x1a5d92,_0x57001c,_0x26b7cb,_0x645eac,_0x383837){logger[_0x35fc('0xf')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+_0x35fc('0x1d'),_0x26b7cb);return new Promise(function(_0x11ccdb,_0x451f0c){var _0x54aedc={'method':_0x35fc('0x1e'),'uri':_0x645eac+_0x35fc('0x1f')+_0x383837,'body':{'user_name':_0x26b7cb[_0x35fc('0x20')],'roles':'user','first_name':_0x26b7cb[_0x35fc('0x20')],'active':_0x35fc('0x18'),'date_format':_0x35fc('0x21'),'phone':_0x26b7cb[_0x35fc('0x20')]},'auth':_0x57001c,'json':!![]};return rp(_0x54aedc)[_0x35fc('0xc')](function(_0x103181){logger[_0x35fc('0xf')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+_0x35fc('0x22'),_0x103181[_0x35fc('0x16')]);_0x26b7cb['endUserId']=_0x103181['result'][_0x35fc('0x19')];_0x11ccdb(_0x26b7cb);})['catch'](function(_0x37b394){logger[_0x35fc('0x12')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+']',_0x37b394[_0x35fc('0x1b')]);_0x451f0c(_0x37b394[_0x35fc('0x1b')]);});});}function getEndUser(_0x12e78f,_0x4e43b4,_0x3fe193,_0x330a14,_0x46b9ef){return function(_0x4441d8){logger[_0x35fc('0xf')]('['+[_0x12e78f[_0x35fc('0x13')]()]+'],\x20getEndUser\x20input\x20crm',_0x4441d8);return new Promise(function(_0x2483be,_0x38193d){var _0x1fecdf={'method':'GET','uri':_0x3fe193+_0x35fc('0x23')+_0x4441d8['endUserNumber']+'&'+_0x330a14+'&'+_0x46b9ef,'auth':_0x4e43b4,'json':!![]};return rp(_0x1fecdf)[_0x35fc('0xc')](function(_0x33a377){if(_0x33a377[_0x35fc('0x16')][_0x35fc('0xd')]>0x0){_0x4441d8['endUserId']=_0x33a377['result'][0x0]['sys_id'];logger[_0x35fc('0xf')]('['+[_0x12e78f['toUpperCase']()]+_0x35fc('0x24'),_0x4441d8);_0x2483be(_0x4441d8);}else{return createEndUser(_0x12e78f,_0x4e43b4,_0x4441d8,_0x3fe193,_0x330a14)['then'](function(_0x9c6b65){logger[_0x35fc('0xf')]('['+[_0x12e78f[_0x35fc('0x13')]()]+_0x35fc('0x25'),_0x9c6b65);_0x2483be(_0x9c6b65);});}})[_0x35fc('0x11')](function(_0x3313fa){logger[_0x35fc('0x12')]('['+[_0x12e78f['toUpperCase']()]+']',_0x3313fa[_0x35fc('0x1b')]);_0x38193d(_0x3313fa[_0x35fc('0x1b')]);});});};}function getCustomFields(_0x4e0ce3,_0x1feda5){var _0x1ccc41={};if(_0x4e0ce3[_0x35fc('0xd')]>0x0){_[_0x35fc('0x26')](_0x4e0ce3,function(_0x813866){if(_0x813866[_0x35fc('0x27')]==='string'&&_0x813866[_0x35fc('0x28')]&&!_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866[_0x35fc('0x2a')]['toLowerCase']()]=_0x813866[_0x35fc('0x2b')][_0x35fc('0x2c')]();}else if(_0x813866['type']===_0x35fc('0x2d')&&_0x813866[_0x35fc('0x2a')]&&_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866[_0x35fc('0x2a')][_0x35fc('0x2e')]()]=_0x813866[_0x35fc('0x2b')][_0x35fc('0x2c')]();}else if(_0x813866[_0x35fc('0x27')]==='variable'&&_0x813866['variableName']&&_0x813866[_0x35fc('0x2a')]&&_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866['idField']['toLowerCase']()]=_0x1feda5[_0x813866['variableName']][_0x35fc('0x2c')]();}else if(_0x813866[_0x35fc('0x27')]==='customVariable'&&_0x813866[_0x35fc('0x2f')]&&_0x813866[_0x35fc('0x2f')][_0x35fc('0x30')]&&_0x813866[_0x35fc('0x2a')]&&_0x813866['customField']){_0x1ccc41[_0x813866['idField']['toLowerCase']()]=_0x1feda5[_0x813866['Variable']['name'][_0x35fc('0x2e')]()][_0x35fc('0x2c')]();}});}return _0x1ccc41;}function getTicket(_0x4fc5bc,_0x119925,_0x56cf1f,_0x13d16c,_0x40797d,_0x350237){return function(_0x2de5d1){logger[_0x35fc('0xf')]('['+[_0x4fc5bc['toUpperCase']()]+_0x35fc('0x31'),_0x2de5d1);return new Promise(function(_0x2c25d5,_0x4fd3d8){var _0x18181b=_0x4fc5bc[_0x35fc('0x2e')]()===_0x35fc('0x32')?_0x2de5d1[_0x35fc('0x1a')]:_0x2de5d1['endUserId'];var _0x3666a5={'method':'POST','uri':_0x56cf1f+'incident'+'?'+_0x350237,'body':Object[_0x35fc('0x33')]({},{'active':_0x35fc('0x18'),'caller_id':_0x18181b,'assigned_to':_0x2de5d1[_0x35fc('0x1a')],'short_description':intUtil[_0x35fc('0x34')](_0x13d16c[_0x35fc('0x35')],_0x40797d,'\x20'),'description':intUtil[_0x35fc('0x34')](_0x13d16c[_0x35fc('0x36')],_0x40797d,'\x0a')},getCustomFields(_0x13d16c[_0x35fc('0x37')],_0x40797d)),'auth':_0x119925,'json':!![]};return rp(_0x3666a5)['then'](function(_0x3e2961){logger[_0x35fc('0xf')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+_0x35fc('0x38'),_0x3e2961[_0x35fc('0x16')]);_0x2de5d1[_0x35fc('0x39')]=_0x3e2961[_0x35fc('0x16')][_0x35fc('0x19')];_0x2de5d1[_0x35fc('0x3a')]=_0x3e2961[_0x35fc('0x16')][_0x35fc('0x3b')];logger[_0x35fc('0xf')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+_0x35fc('0x3c'),_0x2de5d1);_0x2c25d5(_0x2de5d1);})['catch'](function(_0x553ed6){logger[_0x35fc('0x12')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+']',_0x553ed6[_0x35fc('0x1b')]);_0x4fd3d8(_0x553ed6[_0x35fc('0x1b')]);});});};}function createRemoteTag(_0x3ee296,_0x3e6494,_0x4a4798,_0x4f024c){return new Promise(function(_0x388521,_0x19b2ce){var _0x395d63={'method':_0x35fc('0x1e'),'uri':_0x4a4798+'label'+'?'+_0x4f024c,'body':{'short_description':_0x3ee296,'global':!![],'active':!![],'name':_0x3ee296},'auth':_0x3e6494,'json':!![]};return rp(_0x395d63)[_0x35fc('0xc')](function(_0x13281f){var _0x4965d2=_0x13281f[_0x35fc('0x16')][_0x35fc('0x19')];_0x388521(_0x4965d2);});});}function getRemoteTag(_0x590faa,_0x3e12e4,_0x1ab472,_0x26118e,_0x18f18b){return new Promise(function(_0x5e4018,_0x4de34b){var _0x502a15={'method':_0x35fc('0xb'),'uri':_0x1ab472+_0x35fc('0x3d')+'?sysparm_query=name%3D'+_0x590faa+'&'+_0x26118e,'auth':_0x3e12e4,'json':!![]};return rp(_0x502a15)[_0x35fc('0xc')](function(_0x1f89b3){if(_0x1f89b3[_0x35fc('0x16')][_0x35fc('0xd')]>0x0){var _0x46c59b=_0x1f89b3['result'][0x0][_0x35fc('0x19')];_0x5e4018(_0x46c59b);}else{return createRemoteTag(_0x590faa,_0x3e12e4,_0x1ab472,_0x26118e)[_0x35fc('0xc')](function(_0x39d470){_0x5e4018(_0x39d470);});}});});}function assignTagToIncident(_0x509e77,_0x304dba,_0x1dbf5a,_0x47fb1a,_0x35a676){return new Promise(function(_0x164c7b,_0x1c46b1){var _0x1c4c33={'method':_0x35fc('0x1e'),'uri':_0x1dbf5a+_0x35fc('0x3e')+'?'+_0x35a676,'body':{'label':_0x509e77,'table':_0x35fc('0x3f'),'id_type':_0x35fc('0x40'),'table_key':_0x47fb1a['ticketId'],'title':_0x35fc('0x41')+_0x47fb1a[_0x35fc('0x3a')],'id_display':_0x47fb1a[_0x35fc('0x3a')]},'auth':_0x304dba,'json':!![]};return rp(_0x1c4c33)['then'](function(_0x243871){_0x164c7b();})['catch'](function(){_0x164c7b();});});}function manageTags(_0x4ceacc,_0x5d4a39,_0x23b54f,_0xb1c68a,_0x39a1ee,_0x13901c,_0x3d06b8){return new Promise(function(_0x4bbea0,_0x579f5a){var _0x5353ea=[];_0x5d4a39['forEach'](function(_0x51d231){_0x5353ea[_0x35fc('0x42')](getRemoteTag(_0x51d231,_0x23b54f,_0xb1c68a,_0x13901c,_0x3d06b8));});return Promise[_0x35fc('0x43')](_0x5353ea)[_0x35fc('0xc')](function(_0x3ef680){if(_0x3ef680['length']){logger[_0x35fc('0xf')]('['+[_0x4ceacc[_0x35fc('0x13')]()]+_0x35fc('0x44'),_0x3ef680);var _0x1b0063=[];_0x3ef680[_0x35fc('0x26')](function(_0x1d0e53){_0x1b0063[_0x35fc('0x42')](assignTagToIncident(_0x1d0e53,_0x23b54f,_0xb1c68a,_0x39a1ee,_0x13901c));});return Promise[_0x35fc('0x43')](_0x1b0063)[_0x35fc('0xc')](function(){_0x4bbea0();})['catch'](function(){_0x4bbea0();});}else{_0x4bbea0();}});});}function getTags(_0x35d7c8,_0x47c75f,_0xfbd737,_0x9029e3,_0x2ac8e1,_0x2bc76c){return function(_0x4bdde7){return new Promise(function(_0x465c14,_0x4af592){var _0x4e2835=[];var _0x5f1d4a=_0x9029e3[_0x35fc('0x45')];if(_0x5f1d4a&&_0x5f1d4a['length']>0x0){_0x4e2835=_[_0x35fc('0x46')](_0x5f1d4a,'name');}if(_0x4e2835[_0x35fc('0xd')]>0x0){return manageTags(_0x35d7c8,_0x4e2835,_0x47c75f,_0xfbd737,_0x4bdde7,_0x2ac8e1,_0x2bc76c)['then'](function(){_0x465c14(_0x4bdde7);});}else{_0x465c14(_0x4bdde7);}});};}function emit(_0x42a53a,_0x455b84,_0x3400f0){var _0x1d81a5='%26sysparm_record_target%3Dincident'+_0x35fc('0x47')+_0x35fc('0x48')+_0x35fc('0x49');var _0x5df92d={'uri':_0x42a53a+_0x35fc('0x4a')+_0x3400f0+_0x1d81a5};io['to'](util[_0x35fc('0x4b')](_0x35fc('0x4c'),_0x455b84))[_0x35fc('0x4d')](_0x35fc('0x4e'),_0x5df92d);}exports['cs']=function(_0x2c4309,_0x2ee98b,_0x4464d5,_0x5159a0,_0x28a44b,_0x2008b3,_0x2600d2,_0x4a926d){var _0x1c88d8={};var _0x1b76f0={'user':_0x2008b3['username'],'pass':_0x2008b3['password']};var _0x3969d3='sysparm_limit=1';var _0x223ad3=_0x35fc('0x4f');_0x2008b3[_0x35fc('0x50')]=intUtil[_0x35fc('0x51')](_0x2008b3[_0x35fc('0x50')]);_0x2008b3[_0x35fc('0x52')]=intUtil[_0x35fc('0x51')](_0x2008b3[_0x35fc('0x52')]);var _0x10b725=util[_0x35fc('0x4b')](_0x35fc('0x53'),_0x2008b3[_0x35fc('0x50')]);_0x1c88d8[_0x35fc('0x14')]=!_[_0x35fc('0x54')](_0x5159a0)?_0x5159a0[_0x35fc('0x55')]:null;_0x1c88d8[_0x35fc('0x1c')]=_0x2008b3[_0x35fc('0x55')];_0x1c88d8[_0x35fc('0x20')]=_0x4a926d[_0x35fc('0x2e')]()===_0x35fc('0x32')?_0x2ee98b['destcalleridnum']:_0x2ee98b[_0x35fc('0x56')];_0x1c88d8['callDirection']=_0x4a926d===_0x35fc('0x57')||_0x4a926d===_0x35fc('0x58')?_0x35fc('0x57'):_0x35fc('0x32');var _0x25af78=util[_0x35fc('0x4b')](_0x35fc('0x59'),_0x2008b3[_0x35fc('0x52')],_0x2ee98b[_0x35fc('0x5a')],md5(_0x2ee98b[_0x35fc('0x5a')]));if(_0x28a44b&&_0x28a44b[_0x35fc('0x5b')]){logger['info'](_0x35fc('0x5c'),_0x35fc('0x5d'));_0x2ee98b[_0x35fc('0x5e')]=_0x25af78;}else if(_0x2600d2&&_0x2600d2[_0x35fc('0x5f')]&&_0x2600d2[_0x35fc('0x5f')]!==_0x35fc('0x60')){logger['info'](_0x35fc('0x61'),_0x35fc('0x5d'));_0x2ee98b[_0x35fc('0x5e')]=_0x25af78;}else{_0x2ee98b[_0x35fc('0x5e')]='';}return getAdminUser(_0x4a926d,_0x1b76f0,_0x1c88d8,_0x10b725,_0x223ad3,_0x3969d3)[_0x35fc('0xc')](getUser(_0x4a926d,_0x1b76f0,_0x10b725,_0x223ad3,_0x3969d3))[_0x35fc('0xc')](getEndUser(_0x4a926d,_0x1b76f0,_0x10b725,_0x223ad3,_0x3969d3))[_0x35fc('0xc')](getTicket(_0x4a926d,_0x1b76f0,_0x10b725,_0x4464d5,_0x2ee98b,_0x223ad3))[_0x35fc('0xc')](function(_0xa92234){logger['info'](util[_0x35fc('0x4b')]('The\x20ticket\x20ID\x20is:\x20%s',_0xa92234[_0x35fc('0x39')]));logger[_0x35fc('0xf')](util['format'](_0x35fc('0x62'),_0x4a926d));if(_0x4a926d!==_0x35fc('0x58')){logger[_0x35fc('0xf')]('['+[_0x4a926d[_0x35fc('0x13')]()]+']',_0x35fc('0x63'));emit(_0x2008b3[_0x35fc('0x50')],_0x5159a0[_0x35fc('0x30')],_0xa92234[_0x35fc('0x39')]);}})[_0x35fc('0x11')](function(_0x5806bf){logger['error']('['+[_0x4a926d['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x35fc('0x64')](_0x5806bf,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc391=['],\x20getUser\x20entity','length','active','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','type','nameField','toLowerCase','content','toString','includes','customField','idField','variable','variableName','name','outbound','POST','assign','getString','Subjects','Descriptions','Fields','number',']\x20getTicket\x20crm','?sysparm_query=name%3D','incident','Incident','ticketId','ticketNumber','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','ioredis','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj'];(function(_0x540511,_0x201e3b){var _0x5c1ac6=function(_0xdacf37){while(--_0xdacf37){_0x540511['push'](_0x540511['shift']());}};_0x5c1ac6(++_0x201e3b);}(_0xc391,0x115));var _0x1c39=function(_0x34ef59,_0x5a20de){_0x34ef59=_0x34ef59-0x0;var _0x510357=_0xc391[_0x34ef59];return _0x510357;};'use strict';var _=require(_0x1c39('0x0'));var Promise=require(_0x1c39('0x1'));var rp=require(_0x1c39('0x2'));var util=require(_0x1c39('0x3'));var md5=require('md5');var Redis=require(_0x1c39('0x4'));var intUtil=require('./util');var config=require(_0x1c39('0x5'));var logger=require('../../../../config/logger')(_0x1c39('0x6'));config[_0x1c39('0x7')]=_['defaults'](config[_0x1c39('0x7')],{'host':_0x1c39('0x8'),'port':0x18eb});var io=require(_0x1c39('0x9'))(new Redis(config[_0x1c39('0x7')]));function getAdminUser(_0x255fca,_0x2b71ff,_0x1e82c7,_0x57222f,_0xba036a,_0x478292){return new Promise(function(_0x4ec785,_0xa48b31){var _0x1df258={'method':_0x1c39('0xa'),'uri':_0x57222f+_0x1c39('0xb')+'&'+_0xba036a+'&'+_0x478292,'auth':_0x2b71ff,'json':!![]};return rp(_0x1df258)[_0x1c39('0xc')](function(_0x1e62fc){if(_0x1e62fc[_0x1c39('0xd')]['length']>0x0){_0x1e82c7['adminId']=_0x1e62fc[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}logger[_0x1c39('0xf')]('['+[_0x255fca[_0x1c39('0x10')]()]+_0x1c39('0x11'),_0x1e82c7);_0x4ec785(_0x1e82c7);})['catch'](function(_0x30fe75){logger[_0x1c39('0x12')]('['+[_0x255fca['toUpperCase']()]+']',_0x30fe75[_0x1c39('0x13')]);_0xa48b31(_0x30fe75['message']);});});}function getUser(_0x578ad6,_0x2de445,_0x6ebb82,_0x30fb3a,_0x30f522){return function(_0x5d130d){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x5d130d);return new Promise(function(_0x10240b,_0x343471){if(intUtil[_0x1c39('0x14')](_0x5d130d['userEmail'])){var _0x57878d={'method':'GET','uri':_0x6ebb82+'sys_user?sysparm_query=email%3D'+_0x5d130d[_0x1c39('0x15')]+'&'+_0x30fb3a+'&'+_0x30f522,'auth':_0x2de445,'json':!![]};logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x16'),_0x57878d);return rp(_0x57878d)[_0x1c39('0xc')](function(_0x5ce224){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x17'),_0x5ce224);if(_0x5ce224[_0x1c39('0xd')][_0x1c39('0x18')]>0x0&&String(_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0x19')])===_0x1c39('0x1a')){_0x5d130d[_0x1c39('0x1b')]=_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}else{_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];}logger['info']('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x1e'),_0x5d130d);_0x10240b(_0x5d130d);})[_0x1c39('0x1f')](function(_0x430202){logger[_0x1c39('0x12')]('['+[_0x578ad6[_0x1c39('0x10')]()]+']',_0x430202['message']);_0x343471(_0x430202[_0x1c39('0x13')]);});}else{logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x20'));_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];_0x10240b(_0x5d130d);}});};}function createEndUser(_0xa731e5,_0x105bb8,_0x301ab4,_0x327d54,_0x349c39){logger[_0x1c39('0xf')]('['+[_0xa731e5[_0x1c39('0x10')]()]+_0x1c39('0x21'),_0x301ab4);return new Promise(function(_0xc3c1f6,_0x265404){var _0x4ab16a={'method':'POST','uri':_0x327d54+'sys_user?'+_0x349c39,'body':{'user_name':_0x301ab4[_0x1c39('0x22')],'roles':'user','first_name':_0x301ab4[_0x1c39('0x22')],'active':'true','date_format':'System','phone':_0x301ab4['endUserNumber']},'auth':_0x105bb8,'json':!![]};return rp(_0x4ab16a)['then'](function(_0x100dc1){logger[_0x1c39('0xf')]('['+[_0xa731e5['toUpperCase']()]+_0x1c39('0x23'),_0x100dc1[_0x1c39('0xd')]);_0x301ab4['endUserId']=_0x100dc1['result']['sys_id'];_0xc3c1f6(_0x301ab4);})[_0x1c39('0x1f')](function(_0x240135){logger[_0x1c39('0x12')]('['+[_0xa731e5[_0x1c39('0x10')]()]+']',_0x240135[_0x1c39('0x13')]);_0x265404(_0x240135[_0x1c39('0x13')]);});});}function getEndUser(_0xd31936,_0x1a1316,_0x29511e,_0xaa86d5,_0x5e93a7){return function(_0x3b539e){logger[_0x1c39('0xf')]('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x24'),_0x3b539e);return new Promise(function(_0x17cc27,_0x2769d0){var _0x3a7fbf={'method':_0x1c39('0xa'),'uri':_0x29511e+_0x1c39('0x25')+_0x3b539e['endUserNumber']+'&'+_0xaa86d5+'&'+_0x5e93a7,'auth':_0x1a1316,'json':!![]};return rp(_0x3a7fbf)[_0x1c39('0xc')](function(_0xcd7f2a){if(_0xcd7f2a[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){_0x3b539e[_0x1c39('0x26')]=_0xcd7f2a['result'][0x0]['sys_id'];logger['info']('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x27'),_0x3b539e);_0x17cc27(_0x3b539e);}else{return createEndUser(_0xd31936,_0x1a1316,_0x3b539e,_0x29511e,_0xaa86d5)[_0x1c39('0xc')](function(_0x4d1ad8){logger[_0x1c39('0xf')]('['+[_0xd31936['toUpperCase']()]+_0x1c39('0x28'),_0x4d1ad8);_0x17cc27(_0x4d1ad8);});}})[_0x1c39('0x1f')](function(_0x576b0e){logger[_0x1c39('0x12')]('['+[_0xd31936['toUpperCase']()]+']',_0x576b0e['message']);_0x2769d0(_0x576b0e[_0x1c39('0x13')]);});});};}function getCustomFields(_0x5847f2,_0x1956ca){var _0xde888a={};if(_0x5847f2['length']>0x0){_[_0x1c39('0x29')](_0x5847f2,function(_0x42c590){if(_['includes'](['string',_0x1c39('0x2a')],_0x42c590[_0x1c39('0x2b')])&&_0x42c590['nameField']&&!_0x42c590['customField']){_0xde888a[_0x42c590[_0x1c39('0x2c')][_0x1c39('0x2d')]()]=_0x42c590[_0x1c39('0x2e')][_0x1c39('0x2f')]();}else if(_[_0x1c39('0x30')](['string',_0x1c39('0x2a')],_0x42c590['type'])&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x42c590['content'][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]===_0x1c39('0x33')&&_0x42c590[_0x1c39('0x34')]&&_0x42c590[_0x1c39('0x32')]&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590[_0x1c39('0x34')]][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]==='customVariable'&&_0x42c590['Variable']&&_0x42c590['Variable']['name']&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590['Variable'][_0x1c39('0x35')][_0x1c39('0x2d')]()][_0x1c39('0x2f')]();}});}return _0xde888a;}function getTicket(_0x2aca06,_0x2e9d00,_0x3bcf35,_0x39bd5b,_0x51b573,_0xa1b011){return function(_0x5649d1){logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']\x20getTicket\x20input\x20crm',_0x5649d1);return new Promise(function(_0x4a7f08,_0x464706){var _0x35daf0=_0x2aca06[_0x1c39('0x2d')]()===_0x1c39('0x36')?_0x5649d1[_0x1c39('0x1b')]:_0x5649d1['endUserId'];var _0x2d096f={'method':_0x1c39('0x37'),'uri':_0x3bcf35+'incident'+'?'+_0xa1b011,'body':Object[_0x1c39('0x38')]({},{'active':_0x1c39('0x1a'),'caller_id':_0x35daf0,'assigned_to':_0x5649d1[_0x1c39('0x1b')],'short_description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3a')],_0x51b573,'\x20'),'description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3b')],_0x51b573,'\x0a')},getCustomFields(_0x39bd5b[_0x1c39('0x3c')],_0x51b573)),'auth':_0x2e9d00,'json':!![]};return rp(_0x2d096f)[_0x1c39('0xc')](function(_0x316d90){logger[_0x1c39('0xf')]('['+[_0x2aca06['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x316d90['result']);_0x5649d1['ticketId']=_0x316d90[_0x1c39('0xd')][_0x1c39('0xe')];_0x5649d1['ticketNumber']=_0x316d90[_0x1c39('0xd')][_0x1c39('0x3d')];logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+_0x1c39('0x3e'),_0x5649d1);_0x4a7f08(_0x5649d1);})['catch'](function(_0x2ef13a){logger[_0x1c39('0x12')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']',_0x2ef13a[_0x1c39('0x13')]);_0x464706(_0x2ef13a[_0x1c39('0x13')]);});});};}function createRemoteTag(_0x262509,_0x6411f6,_0x2e9fdb,_0x12348f){return new Promise(function(_0x24ca58,_0x2258d3){var _0x594235={'method':_0x1c39('0x37'),'uri':_0x2e9fdb+'label'+'?'+_0x12348f,'body':{'short_description':_0x262509,'global':!![],'active':!![],'name':_0x262509},'auth':_0x6411f6,'json':!![]};return rp(_0x594235)['then'](function(_0x18c41a){var _0x47446a=_0x18c41a[_0x1c39('0xd')]['sys_id'];_0x24ca58(_0x47446a);});});}function getRemoteTag(_0x2a2fbe,_0xbdd5e2,_0x448e34,_0x150bff,_0x727524){return new Promise(function(_0x51ae2b,_0x25cb58){var _0x7f95a3={'method':_0x1c39('0xa'),'uri':_0x448e34+'label'+_0x1c39('0x3f')+_0x2a2fbe+'&'+_0x150bff,'auth':_0xbdd5e2,'json':!![]};return rp(_0x7f95a3)[_0x1c39('0xc')](function(_0x54eac8){if(_0x54eac8[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){var _0x54e77e=_0x54eac8[_0x1c39('0xd')][0x0][_0x1c39('0x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