Built motion from commit ab870f9e.|2.5.44
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 49e5c89..4808ec0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xb016=['none','[OUTBOUND]','Recording\x20is\x20enabled!','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','servicenow','defaults','redis','localhost','then','result','adminId','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','sys_id','adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','GET','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','getString','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','ticketNumber','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','outbound','destcalleridnum','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingFormat'];(function(_0x5cbebe,_0x48d959){var _0x583ab9=function(_0x55a3ce){while(--_0x55a3ce){_0x5cbebe['push'](_0x5cbebe['shift']());}};_0x583ab9(++_0x48d959);}(_0xb016,0x159));var _0x6b01=function(_0x136909,_0x10802b){_0x136909=_0x136909-0x0;var _0x3063d5=_0xb016[_0x136909];return _0x3063d5;};'use strict';var _=require(_0x6b01('0x0'));var Promise=require(_0x6b01('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0x6b01('0x2'));var Redis=require('ioredis');var intUtil=require(_0x6b01('0x3'));var config=require(_0x6b01('0x4'));var logger=require(_0x6b01('0x5'))(_0x6b01('0x6'));config['redis']=_[_0x6b01('0x7')](config[_0x6b01('0x8')],{'host':_0x6b01('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x374aab,_0x39f9fa,_0x526a7d,_0x5f4636,_0x92bf23,_0x1cb3a6){return new Promise(function(_0x2c4e48,_0x242394){var _0xab37c={'method':'GET','uri':_0x5f4636+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x92bf23+'&'+_0x1cb3a6,'auth':_0x39f9fa,'json':!![]};return rp(_0xab37c)[_0x6b01('0xa')](function(_0x24049f){if(_0x24049f[_0x6b01('0xb')]['length']>0x0){_0x526a7d[_0x6b01('0xc')]=_0x24049f['result'][0x0]['sys_id'];}logger[_0x6b01('0xd')]('['+[_0x374aab['toUpperCase']()]+_0x6b01('0xe'),_0x526a7d);_0x2c4e48(_0x526a7d);})[_0x6b01('0xf')](function(_0x47c09f){logger[_0x6b01('0x10')]('['+[_0x374aab['toUpperCase']()]+']',_0x47c09f['message']);_0x242394(_0x47c09f['message']);});});}function getUser(_0x3d4666,_0x4cbd38,_0x5b2f60,_0x3a259f,_0x327e86){return function(_0x20dd83){logger[_0x6b01('0xd')]('['+[_0x3d4666[_0x6b01('0x11')]()]+_0x6b01('0x12'),_0x20dd83);return new Promise(function(_0x122769,_0x33ffe8){if(intUtil[_0x6b01('0x13')](_0x20dd83[_0x6b01('0x14')])){var _0x18f336={'method':'GET','uri':_0x5b2f60+_0x6b01('0x15')+_0x20dd83[_0x6b01('0x14')]+'&'+_0x3a259f+'&'+_0x327e86,'auth':_0x4cbd38,'json':!![]};logger[_0x6b01('0xd')]('['+[_0x3d4666[_0x6b01('0x11')]()]+_0x6b01('0x16'),_0x18f336);return rp(_0x18f336)[_0x6b01('0xa')](function(_0x33753f){logger[_0x6b01('0xd')]('['+[_0x3d4666['toUpperCase']()]+_0x6b01('0x17'),_0x33753f);if(_0x33753f[_0x6b01('0xb')][_0x6b01('0x18')]>0x0&&String(_0x33753f[_0x6b01('0xb')][0x0][_0x6b01('0x19')])===_0x6b01('0x1a')){_0x20dd83[_0x6b01('0x1b')]=_0x33753f['result'][0x0][_0x6b01('0x1c')];}else{_0x20dd83[_0x6b01('0x1b')]=_0x20dd83[_0x6b01('0xc')];_0x20dd83['userEmail']=_0x20dd83[_0x6b01('0x1d')];}logger[_0x6b01('0xd')]('['+[_0x3d4666[_0x6b01('0x11')]()]+_0x6b01('0x1e'),_0x20dd83);_0x122769(_0x20dd83);})[_0x6b01('0xf')](function(_0x2456e9){logger[_0x6b01('0x10')]('['+[_0x3d4666[_0x6b01('0x11')]()]+']',_0x2456e9[_0x6b01('0x1f')]);_0x33ffe8(_0x2456e9[_0x6b01('0x1f')]);});}else{logger[_0x6b01('0xd')]('['+[_0x3d4666[_0x6b01('0x11')]()]+_0x6b01('0x20'));_0x20dd83['userId']=_0x20dd83[_0x6b01('0xc')];_0x20dd83[_0x6b01('0x14')]=_0x20dd83[_0x6b01('0x1d')];_0x122769(_0x20dd83);}});};}function createEndUser(_0x21f165,_0x68491,_0x528cbd,_0x54f030,_0x3fae61){logger[_0x6b01('0xd')]('['+[_0x21f165[_0x6b01('0x11')]()]+_0x6b01('0x21'),_0x528cbd);return new Promise(function(_0x2a894e,_0x25d38d){var _0x542ca0={'method':_0x6b01('0x22'),'uri':_0x54f030+'sys_user?'+_0x3fae61,'body':{'user_name':_0x528cbd[_0x6b01('0x23')],'roles':'user','first_name':_0x528cbd[_0x6b01('0x23')],'active':_0x6b01('0x1a'),'date_format':_0x6b01('0x24'),'phone':_0x528cbd[_0x6b01('0x23')]},'auth':_0x68491,'json':!![]};return rp(_0x542ca0)[_0x6b01('0xa')](function(_0x54575c){logger[_0x6b01('0xd')]('['+[_0x21f165[_0x6b01('0x11')]()]+_0x6b01('0x25'),_0x54575c['result']);_0x528cbd['endUserId']=_0x54575c[_0x6b01('0xb')]['sys_id'];_0x2a894e(_0x528cbd);})[_0x6b01('0xf')](function(_0x2f517a){logger[_0x6b01('0x10')]('['+[_0x21f165['toUpperCase']()]+']',_0x2f517a[_0x6b01('0x1f')]);_0x25d38d(_0x2f517a[_0x6b01('0x1f')]);});});}function getEndUser(_0x186a6d,_0x5c0138,_0x45c63f,_0x2ca8d9,_0x375207){return function(_0x2eb34f){logger[_0x6b01('0xd')]('['+[_0x186a6d['toUpperCase']()]+_0x6b01('0x26'),_0x2eb34f);return new Promise(function(_0x20ee6d,_0x1c9744){var _0x5269c7={'method':_0x6b01('0x27'),'uri':_0x45c63f+_0x6b01('0x28')+_0x2eb34f[_0x6b01('0x23')]+'&'+_0x2ca8d9+'&'+_0x375207,'auth':_0x5c0138,'json':!![]};return rp(_0x5269c7)[_0x6b01('0xa')](function(_0x4983ae){if(_0x4983ae[_0x6b01('0xb')]['length']>0x0){_0x2eb34f[_0x6b01('0x29')]=_0x4983ae[_0x6b01('0xb')][0x0][_0x6b01('0x1c')];logger[_0x6b01('0xd')]('['+[_0x186a6d[_0x6b01('0x11')]()]+_0x6b01('0x2a'),_0x2eb34f);_0x20ee6d(_0x2eb34f);}else{return createEndUser(_0x186a6d,_0x5c0138,_0x2eb34f,_0x45c63f,_0x2ca8d9)[_0x6b01('0xa')](function(_0x574910){logger[_0x6b01('0xd')]('['+[_0x186a6d[_0x6b01('0x11')]()]+_0x6b01('0x2b'),_0x574910);_0x20ee6d(_0x574910);});}})[_0x6b01('0xf')](function(_0x1ca3aa){logger[_0x6b01('0x10')]('['+[_0x186a6d[_0x6b01('0x11')]()]+']',_0x1ca3aa[_0x6b01('0x1f')]);_0x1c9744(_0x1ca3aa['message']);});});};}function getCustomFields(_0x2c42c3,_0x55907f){var _0x336a67={};if(_0x2c42c3[_0x6b01('0x18')]>0x0){_['forEach'](_0x2c42c3,function(_0x37ae5d){if(_[_0x6b01('0x2c')]([_0x6b01('0x2d'),_0x6b01('0x2e')],_0x37ae5d[_0x6b01('0x2f')])&&_0x37ae5d[_0x6b01('0x30')]&&!_0x37ae5d[_0x6b01('0x31')]){_0x336a67[_0x37ae5d[_0x6b01('0x30')][_0x6b01('0x32')]()]=_0x37ae5d[_0x6b01('0x33')]['toString']();}else if(_[_0x6b01('0x2c')]([_0x6b01('0x2d'),'picklist'],_0x37ae5d['type'])&&_0x37ae5d[_0x6b01('0x34')]&&_0x37ae5d[_0x6b01('0x31')]){_0x336a67[_0x37ae5d['idField'][_0x6b01('0x32')]()]=_0x37ae5d[_0x6b01('0x33')]['toString']();}else if(_0x37ae5d[_0x6b01('0x2f')]==='variable'&&_0x37ae5d[_0x6b01('0x35')]&&_0x37ae5d[_0x6b01('0x34')]&&_0x37ae5d[_0x6b01('0x31')]){_0x336a67[_0x37ae5d['idField'][_0x6b01('0x32')]()]=_0x55907f[_0x37ae5d[_0x6b01('0x35')]]['toString']();}else if(_0x37ae5d['type']==='customVariable'&&_0x37ae5d[_0x6b01('0x36')]&&_0x37ae5d[_0x6b01('0x36')][_0x6b01('0x37')]&&_0x37ae5d[_0x6b01('0x34')]&&_0x37ae5d[_0x6b01('0x31')]){_0x336a67[_0x37ae5d[_0x6b01('0x34')]['toLowerCase']()]=_0x55907f[_0x37ae5d[_0x6b01('0x36')][_0x6b01('0x37')][_0x6b01('0x32')]()][_0x6b01('0x38')]();}});}return _0x336a67;}function getTicket(_0xc882a7,_0x795429,_0x4fed93,_0x1fd975,_0x58a91a,_0x52b8dd){return function(_0xe09aca){logger[_0x6b01('0xd')]('['+[_0xc882a7['toUpperCase']()]+_0x6b01('0x39'),_0xe09aca);return new Promise(function(_0x27442e,_0x146cc4){var _0x531361=_0xc882a7['toLowerCase']()==='outbound'?_0xe09aca[_0x6b01('0x1b')]:_0xe09aca[_0x6b01('0x29')];var _0x518d94={'method':_0x6b01('0x22'),'uri':_0x4fed93+'incident'+'?'+_0x52b8dd,'body':Object['assign']({},{'active':'true','caller_id':_0x531361,'assigned_to':_0xe09aca[_0x6b01('0x1b')],'short_description':intUtil[_0x6b01('0x3a')](_0x1fd975['Subjects'],_0x58a91a,'\x20'),'description':intUtil['getString'](_0x1fd975[_0x6b01('0x3b')],_0x58a91a,'\x0a')},getCustomFields(_0x1fd975['Fields'],_0x58a91a)),'auth':_0x795429,'json':!![]};return rp(_0x518d94)[_0x6b01('0xa')](function(_0x22bfdd){logger[_0x6b01('0xd')]('['+[_0xc882a7[_0x6b01('0x11')]()]+_0x6b01('0x3c'),_0x22bfdd['result']);_0xe09aca[_0x6b01('0x3d')]=_0x22bfdd[_0x6b01('0xb')][_0x6b01('0x1c')];_0xe09aca['ticketNumber']=_0x22bfdd[_0x6b01('0xb')][_0x6b01('0x3e')];logger['info']('['+[_0xc882a7[_0x6b01('0x11')]()]+_0x6b01('0x3f'),_0xe09aca);_0x27442e(_0xe09aca);})[_0x6b01('0xf')](function(_0x107e3f){logger['error']('['+[_0xc882a7['toUpperCase']()]+']',_0x107e3f[_0x6b01('0x1f')]);_0x146cc4(_0x107e3f['message']);});});};}function createRemoteTag(_0x4f7332,_0x1161e9,_0x14cbed,_0x5b5c0c){return new Promise(function(_0x2bf4b5,_0xaad732){var _0x5c94ae={'method':_0x6b01('0x22'),'uri':_0x14cbed+_0x6b01('0x40')+'?'+_0x5b5c0c,'body':{'short_description':_0x4f7332,'global':!![],'active':!![],'name':_0x4f7332},'auth':_0x1161e9,'json':!![]};return rp(_0x5c94ae)[_0x6b01('0xa')](function(_0x20b14c){var _0x229501=_0x20b14c['result'][_0x6b01('0x1c')];_0x2bf4b5(_0x229501);});});}function getRemoteTag(_0x51ccf0,_0xf50606,_0x331815,_0x415fdd,_0x52fd21){return new Promise(function(_0x9d074c,_0x39060b){var _0x360946={'method':_0x6b01('0x27'),'uri':_0x331815+'label'+_0x6b01('0x41')+_0x51ccf0+'&'+_0x415fdd,'auth':_0xf50606,'json':!![]};return rp(_0x360946)[_0x6b01('0xa')](function(_0x1aa714){if(_0x1aa714['result']['length']>0x0){var _0x465e02=_0x1aa714[_0x6b01('0xb')][0x0][_0x6b01('0x1c')];_0x9d074c(_0x465e02);}else{return createRemoteTag(_0x51ccf0,_0xf50606,_0x331815,_0x415fdd)['then'](function(_0x21b99f){_0x9d074c(_0x21b99f);});}});});}function assignTagToIncident(_0x121546,_0x35fa78,_0x5459d5,_0x54b3ae,_0x75b16f){return new Promise(function(_0x3e4bd3,_0x4ec052){var _0x3e16e8={'method':_0x6b01('0x22'),'uri':_0x5459d5+_0x6b01('0x42')+'?'+_0x75b16f,'body':{'label':_0x121546,'table':_0x6b01('0x43'),'id_type':_0x6b01('0x44'),'table_key':_0x54b3ae[_0x6b01('0x3d')],'title':_0x6b01('0x45')+_0x54b3ae[_0x6b01('0x46')],'id_display':_0x54b3ae[_0x6b01('0x46')]},'auth':_0x35fa78,'json':!![]};return rp(_0x3e16e8)['then'](function(_0x2aa892){_0x3e4bd3();})[_0x6b01('0xf')](function(){_0x3e4bd3();});});}function manageTags(_0x25aa1f,_0x212ad4,_0x12c8ee,_0x38e373,_0x4d710a,_0x289294,_0x281e55){return new Promise(function(_0x5dd77b,_0x3f955d){var _0x25b39b=[];_0x212ad4[_0x6b01('0x47')](function(_0x2888c0){_0x25b39b[_0x6b01('0x48')](getRemoteTag(_0x2888c0,_0x12c8ee,_0x38e373,_0x289294,_0x281e55));});return Promise[_0x6b01('0x49')](_0x25b39b)['then'](function(_0x523102){if(_0x523102[_0x6b01('0x18')]){logger[_0x6b01('0xd')]('['+[_0x25aa1f[_0x6b01('0x11')]()]+_0x6b01('0x4a'),_0x523102);var _0x728ae2=[];_0x523102[_0x6b01('0x47')](function(_0x59bf90){_0x728ae2[_0x6b01('0x48')](assignTagToIncident(_0x59bf90,_0x12c8ee,_0x38e373,_0x4d710a,_0x289294));});return Promise[_0x6b01('0x49')](_0x728ae2)[_0x6b01('0xa')](function(){_0x5dd77b();})[_0x6b01('0xf')](function(){_0x5dd77b();});}else{_0x5dd77b();}});});}function getTags(_0x427843,_0xf31bfa,_0x1e0504,_0x582bff,_0x3ea965,_0x4cb00d){return function(_0x1f83a9){return new Promise(function(_0x4623d9,_0x293340){var _0x48bfcd=[];var _0x297704=_0x582bff[_0x6b01('0x4b')];if(_0x297704&&_0x297704[_0x6b01('0x18')]>0x0){_0x48bfcd=_[_0x6b01('0x4c')](_0x297704,_0x6b01('0x37'));}if(_0x48bfcd[_0x6b01('0x18')]>0x0){return manageTags(_0x427843,_0x48bfcd,_0xf31bfa,_0x1e0504,_0x1f83a9,_0x3ea965,_0x4cb00d)[_0x6b01('0xa')](function(){_0x4623d9(_0x1f83a9);});}else{_0x4623d9(_0x1f83a9);}});};}function emit(_0x17481f,_0x357f54,_0x1e0e00){var _0x350e68=_0x6b01('0x4d')+_0x6b01('0x4e')+_0x6b01('0x4f')+_0x6b01('0x50');var _0x13ceac={'uri':_0x17481f+_0x6b01('0x51')+_0x1e0e00+_0x350e68};io['to'](util[_0x6b01('0x52')](_0x6b01('0x53'),_0x357f54))['emit'](_0x6b01('0x54'),_0x13ceac);}exports['cs']=function(_0x263346,_0x40ad79,_0x246299,_0x1c419c,_0x250889,_0x40931a,_0x17468f,_0x194599){var _0xf94448={};var _0x1a9d5a={'user':_0x40931a[_0x6b01('0x55')],'pass':_0x40931a[_0x6b01('0x56')]};var _0x30171f=_0x6b01('0x57');var _0x5dd5ca=_0x6b01('0x58');_0x40931a[_0x6b01('0x59')]=intUtil[_0x6b01('0x5a')](_0x40931a[_0x6b01('0x59')]);_0x40931a[_0x6b01('0x5b')]=intUtil[_0x6b01('0x5a')](_0x40931a[_0x6b01('0x5b')]);var _0x457e5c=util[_0x6b01('0x52')](_0x6b01('0x5c'),_0x40931a[_0x6b01('0x59')]);_0xf94448[_0x6b01('0x14')]=!_[_0x6b01('0x5d')](_0x1c419c)?_0x1c419c[_0x6b01('0x5e')]:null;_0xf94448[_0x6b01('0x1d')]=_0x40931a[_0x6b01('0x5e')];_0xf94448[_0x6b01('0x23')]=_0x194599[_0x6b01('0x32')]()===_0x6b01('0x5f')?_0x40ad79[_0x6b01('0x60')]:_0x40ad79['calleridnum'];_0xf94448['callDirection']=_0x194599==='queue'||_0x194599==='unmanaged'?_0x6b01('0x61'):'outbound';var _0x566cd7=util['format'](_0x6b01('0x62'),_0x40931a['serverUrl'],_0x40ad79[_0x6b01('0x63')],md5(_0x40ad79[_0x6b01('0x63')]));if(_0x250889&&_0x250889[_0x6b01('0x64')]){logger[_0x6b01('0xd')](_0x6b01('0x65'),'Recording\x20is\x20enabled!');_0x40ad79['recordingURL']=_0x566cd7;}else if(_0x17468f&&_0x17468f[_0x6b01('0x66')]&&_0x17468f[_0x6b01('0x66')]!==_0x6b01('0x67')){logger['info'](_0x6b01('0x68'),_0x6b01('0x69'));_0x40ad79[_0x6b01('0x6a')]=_0x566cd7;}else{_0x40ad79[_0x6b01('0x6a')]='';}return getAdminUser(_0x194599,_0x1a9d5a,_0xf94448,_0x457e5c,_0x5dd5ca,_0x30171f)[_0x6b01('0xa')](getUser(_0x194599,_0x1a9d5a,_0x457e5c,_0x5dd5ca,_0x30171f))['then'](getEndUser(_0x194599,_0x1a9d5a,_0x457e5c,_0x5dd5ca,_0x30171f))[_0x6b01('0xa')](getTicket(_0x194599,_0x1a9d5a,_0x457e5c,_0x246299,_0x40ad79,_0x5dd5ca))['then'](function(_0x1a03e4){logger[_0x6b01('0xd')](util[_0x6b01('0x52')](_0x6b01('0x6b'),_0x1a03e4[_0x6b01('0x3d')]));logger['info'](util[_0x6b01('0x52')](_0x6b01('0x6c'),_0x194599));if(_0x194599!==_0x6b01('0x6d')){logger[_0x6b01('0xd')]('['+[_0x194599['toUpperCase']()]+']',_0x6b01('0x6e'));emit(_0x40931a[_0x6b01('0x59')],_0x1c419c[_0x6b01('0x37')],_0x1a03e4[_0x6b01('0x3d')]);}})[_0x6b01('0xf')](function(_0x464265){logger['error']('['+[_0x194599['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x6b01('0x6f')](_0x464265,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc391=['],\x20getUser\x20entity','length','active','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','type','nameField','toLowerCase','content','toString','includes','customField','idField','variable','variableName','name','outbound','POST','assign','getString','Subjects','Descriptions','Fields','number',']\x20getTicket\x20crm','?sysparm_query=name%3D','incident','Incident','ticketId','ticketNumber','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','ioredis','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj'];(function(_0x540511,_0x201e3b){var _0x5c1ac6=function(_0xdacf37){while(--_0xdacf37){_0x540511['push'](_0x540511['shift']());}};_0x5c1ac6(++_0x201e3b);}(_0xc391,0x115));var _0x1c39=function(_0x34ef59,_0x5a20de){_0x34ef59=_0x34ef59-0x0;var _0x510357=_0xc391[_0x34ef59];return _0x510357;};'use strict';var _=require(_0x1c39('0x0'));var Promise=require(_0x1c39('0x1'));var rp=require(_0x1c39('0x2'));var util=require(_0x1c39('0x3'));var md5=require('md5');var Redis=require(_0x1c39('0x4'));var intUtil=require('./util');var config=require(_0x1c39('0x5'));var logger=require('../../../../config/logger')(_0x1c39('0x6'));config[_0x1c39('0x7')]=_['defaults'](config[_0x1c39('0x7')],{'host':_0x1c39('0x8'),'port':0x18eb});var io=require(_0x1c39('0x9'))(new Redis(config[_0x1c39('0x7')]));function getAdminUser(_0x255fca,_0x2b71ff,_0x1e82c7,_0x57222f,_0xba036a,_0x478292){return new Promise(function(_0x4ec785,_0xa48b31){var _0x1df258={'method':_0x1c39('0xa'),'uri':_0x57222f+_0x1c39('0xb')+'&'+_0xba036a+'&'+_0x478292,'auth':_0x2b71ff,'json':!![]};return rp(_0x1df258)[_0x1c39('0xc')](function(_0x1e62fc){if(_0x1e62fc[_0x1c39('0xd')]['length']>0x0){_0x1e82c7['adminId']=_0x1e62fc[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}logger[_0x1c39('0xf')]('['+[_0x255fca[_0x1c39('0x10')]()]+_0x1c39('0x11'),_0x1e82c7);_0x4ec785(_0x1e82c7);})['catch'](function(_0x30fe75){logger[_0x1c39('0x12')]('['+[_0x255fca['toUpperCase']()]+']',_0x30fe75[_0x1c39('0x13')]);_0xa48b31(_0x30fe75['message']);});});}function getUser(_0x578ad6,_0x2de445,_0x6ebb82,_0x30fb3a,_0x30f522){return function(_0x5d130d){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x5d130d);return new Promise(function(_0x10240b,_0x343471){if(intUtil[_0x1c39('0x14')](_0x5d130d['userEmail'])){var _0x57878d={'method':'GET','uri':_0x6ebb82+'sys_user?sysparm_query=email%3D'+_0x5d130d[_0x1c39('0x15')]+'&'+_0x30fb3a+'&'+_0x30f522,'auth':_0x2de445,'json':!![]};logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x16'),_0x57878d);return rp(_0x57878d)[_0x1c39('0xc')](function(_0x5ce224){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x17'),_0x5ce224);if(_0x5ce224[_0x1c39('0xd')][_0x1c39('0x18')]>0x0&&String(_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0x19')])===_0x1c39('0x1a')){_0x5d130d[_0x1c39('0x1b')]=_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}else{_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];}logger['info']('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x1e'),_0x5d130d);_0x10240b(_0x5d130d);})[_0x1c39('0x1f')](function(_0x430202){logger[_0x1c39('0x12')]('['+[_0x578ad6[_0x1c39('0x10')]()]+']',_0x430202['message']);_0x343471(_0x430202[_0x1c39('0x13')]);});}else{logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x20'));_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];_0x10240b(_0x5d130d);}});};}function createEndUser(_0xa731e5,_0x105bb8,_0x301ab4,_0x327d54,_0x349c39){logger[_0x1c39('0xf')]('['+[_0xa731e5[_0x1c39('0x10')]()]+_0x1c39('0x21'),_0x301ab4);return new Promise(function(_0xc3c1f6,_0x265404){var _0x4ab16a={'method':'POST','uri':_0x327d54+'sys_user?'+_0x349c39,'body':{'user_name':_0x301ab4[_0x1c39('0x22')],'roles':'user','first_name':_0x301ab4[_0x1c39('0x22')],'active':'true','date_format':'System','phone':_0x301ab4['endUserNumber']},'auth':_0x105bb8,'json':!![]};return rp(_0x4ab16a)['then'](function(_0x100dc1){logger[_0x1c39('0xf')]('['+[_0xa731e5['toUpperCase']()]+_0x1c39('0x23'),_0x100dc1[_0x1c39('0xd')]);_0x301ab4['endUserId']=_0x100dc1['result']['sys_id'];_0xc3c1f6(_0x301ab4);})[_0x1c39('0x1f')](function(_0x240135){logger[_0x1c39('0x12')]('['+[_0xa731e5[_0x1c39('0x10')]()]+']',_0x240135[_0x1c39('0x13')]);_0x265404(_0x240135[_0x1c39('0x13')]);});});}function getEndUser(_0xd31936,_0x1a1316,_0x29511e,_0xaa86d5,_0x5e93a7){return function(_0x3b539e){logger[_0x1c39('0xf')]('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x24'),_0x3b539e);return new Promise(function(_0x17cc27,_0x2769d0){var _0x3a7fbf={'method':_0x1c39('0xa'),'uri':_0x29511e+_0x1c39('0x25')+_0x3b539e['endUserNumber']+'&'+_0xaa86d5+'&'+_0x5e93a7,'auth':_0x1a1316,'json':!![]};return rp(_0x3a7fbf)[_0x1c39('0xc')](function(_0xcd7f2a){if(_0xcd7f2a[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){_0x3b539e[_0x1c39('0x26')]=_0xcd7f2a['result'][0x0]['sys_id'];logger['info']('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x27'),_0x3b539e);_0x17cc27(_0x3b539e);}else{return createEndUser(_0xd31936,_0x1a1316,_0x3b539e,_0x29511e,_0xaa86d5)[_0x1c39('0xc')](function(_0x4d1ad8){logger[_0x1c39('0xf')]('['+[_0xd31936['toUpperCase']()]+_0x1c39('0x28'),_0x4d1ad8);_0x17cc27(_0x4d1ad8);});}})[_0x1c39('0x1f')](function(_0x576b0e){logger[_0x1c39('0x12')]('['+[_0xd31936['toUpperCase']()]+']',_0x576b0e['message']);_0x2769d0(_0x576b0e[_0x1c39('0x13')]);});});};}function getCustomFields(_0x5847f2,_0x1956ca){var _0xde888a={};if(_0x5847f2['length']>0x0){_[_0x1c39('0x29')](_0x5847f2,function(_0x42c590){if(_['includes'](['string',_0x1c39('0x2a')],_0x42c590[_0x1c39('0x2b')])&&_0x42c590['nameField']&&!_0x42c590['customField']){_0xde888a[_0x42c590[_0x1c39('0x2c')][_0x1c39('0x2d')]()]=_0x42c590[_0x1c39('0x2e')][_0x1c39('0x2f')]();}else if(_[_0x1c39('0x30')](['string',_0x1c39('0x2a')],_0x42c590['type'])&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x42c590['content'][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]===_0x1c39('0x33')&&_0x42c590[_0x1c39('0x34')]&&_0x42c590[_0x1c39('0x32')]&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590[_0x1c39('0x34')]][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]==='customVariable'&&_0x42c590['Variable']&&_0x42c590['Variable']['name']&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590['Variable'][_0x1c39('0x35')][_0x1c39('0x2d')]()][_0x1c39('0x2f')]();}});}return _0xde888a;}function getTicket(_0x2aca06,_0x2e9d00,_0x3bcf35,_0x39bd5b,_0x51b573,_0xa1b011){return function(_0x5649d1){logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']\x20getTicket\x20input\x20crm',_0x5649d1);return new Promise(function(_0x4a7f08,_0x464706){var _0x35daf0=_0x2aca06[_0x1c39('0x2d')]()===_0x1c39('0x36')?_0x5649d1[_0x1c39('0x1b')]:_0x5649d1['endUserId'];var _0x2d096f={'method':_0x1c39('0x37'),'uri':_0x3bcf35+'incident'+'?'+_0xa1b011,'body':Object[_0x1c39('0x38')]({},{'active':_0x1c39('0x1a'),'caller_id':_0x35daf0,'assigned_to':_0x5649d1[_0x1c39('0x1b')],'short_description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3a')],_0x51b573,'\x20'),'description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3b')],_0x51b573,'\x0a')},getCustomFields(_0x39bd5b[_0x1c39('0x3c')],_0x51b573)),'auth':_0x2e9d00,'json':!![]};return rp(_0x2d096f)[_0x1c39('0xc')](function(_0x316d90){logger[_0x1c39('0xf')]('['+[_0x2aca06['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x316d90['result']);_0x5649d1['ticketId']=_0x316d90[_0x1c39('0xd')][_0x1c39('0xe')];_0x5649d1['ticketNumber']=_0x316d90[_0x1c39('0xd')][_0x1c39('0x3d')];logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+_0x1c39('0x3e'),_0x5649d1);_0x4a7f08(_0x5649d1);})['catch'](function(_0x2ef13a){logger[_0x1c39('0x12')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']',_0x2ef13a[_0x1c39('0x13')]);_0x464706(_0x2ef13a[_0x1c39('0x13')]);});});};}function createRemoteTag(_0x262509,_0x6411f6,_0x2e9fdb,_0x12348f){return new Promise(function(_0x24ca58,_0x2258d3){var _0x594235={'method':_0x1c39('0x37'),'uri':_0x2e9fdb+'label'+'?'+_0x12348f,'body':{'short_description':_0x262509,'global':!![],'active':!![],'name':_0x262509},'auth':_0x6411f6,'json':!![]};return rp(_0x594235)['then'](function(_0x18c41a){var _0x47446a=_0x18c41a[_0x1c39('0xd')]['sys_id'];_0x24ca58(_0x47446a);});});}function getRemoteTag(_0x2a2fbe,_0xbdd5e2,_0x448e34,_0x150bff,_0x727524){return new Promise(function(_0x51ae2b,_0x25cb58){var _0x7f95a3={'method':_0x1c39('0xa'),'uri':_0x448e34+'label'+_0x1c39('0x3f')+_0x2a2fbe+'&'+_0x150bff,'auth':_0xbdd5e2,'json':!![]};return rp(_0x7f95a3)[_0x1c39('0xc')](function(_0x54eac8){if(_0x54eac8[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){var _0x54e77e=_0x54eac8[_0x1c39('0xd')][0x0][_0x1c39('0x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