Built motion from commit ab870f9e.|2.5.44
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 7f72ae8..4808ec0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x449a=[']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all','forEach','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','md5','./util','../../../../config/environment','../../../../config/logger','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','result','true','userId','adminEmail','],\x20getUser\x20crm','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','],\x20getEndUser\x20crm','includes','picklist','type','nameField','content','customField','idField','toLowerCase','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields'];(function(_0x5a77f9,_0x17d349){var _0x241b66=function(_0x1b4a1c){while(--_0x1b4a1c){_0x5a77f9['push'](_0x5a77f9['shift']());}};_0x241b66(++_0x17d349);}(_0x449a,0xf7));var _0xa449=function(_0x24259d,_0x64a194){_0x24259d=_0x24259d-0x0;var _0x5a701=_0x449a[_0x24259d];return _0x5a701;};'use strict';var _=require(_0xa449('0x0'));var Promise=require(_0xa449('0x1'));var rp=require('request-promise');var util=require('util');var md5=require(_0xa449('0x2'));var Redis=require('ioredis');var intUtil=require(_0xa449('0x3'));var config=require(_0xa449('0x4'));var logger=require(_0xa449('0x5'))('servicenow');config[_0xa449('0x6')]=_['defaults'](config[_0xa449('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0xa449('0x7'))(new Redis(config['redis']));function getAdminUser(_0x48f62c,_0x43ccc4,_0x5135f7,_0x1a591e,_0x53c6e1,_0x5aad3f){return new Promise(function(_0x76e62,_0x25b0eb){var _0x6af1c8={'method':'GET','uri':_0x1a591e+_0xa449('0x8')+'&'+_0x53c6e1+'&'+_0x5aad3f,'auth':_0x43ccc4,'json':!![]};return rp(_0x6af1c8)[_0xa449('0x9')](function(_0x51726c){if(_0x51726c['result'][_0xa449('0xa')]>0x0){_0x5135f7[_0xa449('0xb')]=_0x51726c['result'][0x0][_0xa449('0xc')];}logger[_0xa449('0xd')]('['+[_0x48f62c[_0xa449('0xe')]()]+_0xa449('0xf'),_0x5135f7);_0x76e62(_0x5135f7);})[_0xa449('0x10')](function(_0x9dc951){logger[_0xa449('0x11')]('['+[_0x48f62c[_0xa449('0xe')]()]+']',_0x9dc951[_0xa449('0x12')]);_0x25b0eb(_0x9dc951[_0xa449('0x12')]);});});}function getUser(_0x55cc83,_0x12721f,_0x1f1d71,_0x19a380,_0x4d67c3){return function(_0x55462){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x55462);return new Promise(function(_0x6c12a1,_0x41b0b0){if(intUtil[_0xa449('0x13')](_0x55462[_0xa449('0x14')])){var _0x1971e1={'method':_0xa449('0x15'),'uri':_0x1f1d71+_0xa449('0x16')+_0x55462['userEmail']+'&'+_0x19a380+'&'+_0x4d67c3,'auth':_0x12721f,'json':!![]};logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x17'),_0x1971e1);return rp(_0x1971e1)[_0xa449('0x9')](function(_0x4926d6){logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+_0xa449('0x18'),_0x4926d6);if(_0x4926d6[_0xa449('0x19')][_0xa449('0xa')]>0x0&&String(_0x4926d6[_0xa449('0x19')][0x0]['active'])===_0xa449('0x1a')){_0x55462['userId']=_0x4926d6['result'][0x0][_0xa449('0xc')];}else{_0x55462[_0xa449('0x1b')]=_0x55462['adminId'];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];}logger[_0xa449('0xd')]('['+[_0x55cc83[_0xa449('0xe')]()]+_0xa449('0x1d'),_0x55462);_0x6c12a1(_0x55462);})[_0xa449('0x10')](function(_0x4e370d){logger[_0xa449('0x11')]('['+[_0x55cc83[_0xa449('0xe')]()]+']',_0x4e370d['message']);_0x41b0b0(_0x4e370d['message']);});}else{logger[_0xa449('0xd')]('['+[_0x55cc83['toUpperCase']()]+']\x20using\x20admin\x20profile');_0x55462[_0xa449('0x1b')]=_0x55462[_0xa449('0xb')];_0x55462[_0xa449('0x14')]=_0x55462[_0xa449('0x1c')];_0x6c12a1(_0x55462);}});};}function createEndUser(_0x2750d0,_0x4ac236,_0x11229d,_0x50077a,_0x58ca06){logger[_0xa449('0xd')]('['+[_0x2750d0[_0xa449('0xe')]()]+_0xa449('0x1e'),_0x11229d);return new Promise(function(_0x3f146c,_0x1f88b7){var _0x1fe4d4={'method':_0xa449('0x1f'),'uri':_0x50077a+_0xa449('0x20')+_0x58ca06,'body':{'user_name':_0x11229d[_0xa449('0x21')],'roles':_0xa449('0x22'),'first_name':_0x11229d[_0xa449('0x21')],'active':_0xa449('0x1a'),'date_format':'System','phone':_0x11229d[_0xa449('0x21')]},'auth':_0x4ac236,'json':!![]};return rp(_0x1fe4d4)[_0xa449('0x9')](function(_0x5334a3){logger[_0xa449('0xd')]('['+[_0x2750d0['toUpperCase']()]+_0xa449('0x23'),_0x5334a3[_0xa449('0x19')]);_0x11229d[_0xa449('0x24')]=_0x5334a3['result'][_0xa449('0xc')];_0x3f146c(_0x11229d);})[_0xa449('0x10')](function(_0x220901){logger['error']('['+[_0x2750d0['toUpperCase']()]+']',_0x220901[_0xa449('0x12')]);_0x1f88b7(_0x220901[_0xa449('0x12')]);});});}function getEndUser(_0x609735,_0x2b1340,_0x5bf27e,_0x57dfa9,_0x593af4){return function(_0x58b17c){logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x25'),_0x58b17c);return new Promise(function(_0x2cebdc,_0x284ee3){var _0x4e5881={'method':'GET','uri':_0x5bf27e+'sys_user?sysparm_query=phone%3D'+_0x58b17c[_0xa449('0x21')]+'&'+_0x57dfa9+'&'+_0x593af4,'auth':_0x2b1340,'json':!![]};return rp(_0x4e5881)[_0xa449('0x9')](function(_0x535cfa){if(_0x535cfa[_0xa449('0x19')]['length']>0x0){_0x58b17c[_0xa449('0x24')]=_0x535cfa['result'][0x0]['sys_id'];logger[_0xa449('0xd')]('['+[_0x609735[_0xa449('0xe')]()]+_0xa449('0x26'),_0x58b17c);_0x2cebdc(_0x58b17c);}else{return createEndUser(_0x609735,_0x2b1340,_0x58b17c,_0x5bf27e,_0x57dfa9)['then'](function(_0x1e27b7){logger['info']('['+[_0x609735['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x1e27b7);_0x2cebdc(_0x1e27b7);});}})[_0xa449('0x10')](function(_0x139668){logger[_0xa449('0x11')]('['+[_0x609735[_0xa449('0xe')]()]+']',_0x139668['message']);_0x284ee3(_0x139668[_0xa449('0x12')]);});});};}function getCustomFields(_0x55021d,_0x4e7e72){var _0x5bed0e={};if(_0x55021d[_0xa449('0xa')]>0x0){_['forEach'](_0x55021d,function(_0x1695a0){if(_[_0xa449('0x27')](['string',_0xa449('0x28')],_0x1695a0[_0xa449('0x29')])&&_0x1695a0[_0xa449('0x2a')]&&!_0x1695a0['customField']){_0x5bed0e[_0x1695a0[_0xa449('0x2a')]['toLowerCase']()]=_0x1695a0[_0xa449('0x2b')]['toString']();}else if(_[_0xa449('0x27')](['string','picklist'],_0x1695a0[_0xa449('0x29')])&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x1695a0['content'][_0xa449('0x2f')]();}else if(_0x1695a0['type']==='variable'&&_0x1695a0[_0xa449('0x30')]&&_0x1695a0[_0xa449('0x2d')]&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0[_0xa449('0x2d')][_0xa449('0x2e')]()]=_0x4e7e72[_0x1695a0[_0xa449('0x30')]]['toString']();}else if(_0x1695a0[_0xa449('0x29')]===_0xa449('0x31')&&_0x1695a0[_0xa449('0x32')]&&_0x1695a0[_0xa449('0x32')]['name']&&_0x1695a0['idField']&&_0x1695a0[_0xa449('0x2c')]){_0x5bed0e[_0x1695a0['idField']['toLowerCase']()]=_0x4e7e72[_0x1695a0[_0xa449('0x32')][_0xa449('0x33')][_0xa449('0x2e')]()]['toString']();}});}return _0x5bed0e;}function getTicket(_0x1dab5c,_0xa9493c,_0x3c57a1,_0x4a38e8,_0x4305f5,_0x3da29a){return function(_0x95250){logger[_0xa449('0xd')]('['+[_0x1dab5c[_0xa449('0xe')]()]+_0xa449('0x34'),_0x95250);return new Promise(function(_0x533bd2,_0x94b034){var _0x507a9d=_0x1dab5c[_0xa449('0x2e')]()===_0xa449('0x35')?_0x95250['userId']:_0x95250['endUserId'];var _0x13c458={'method':'POST','uri':_0x3c57a1+'incident'+'?'+_0x3da29a,'body':Object[_0xa449('0x36')]({},{'active':_0xa449('0x1a'),'caller_id':_0x507a9d,'assigned_to':_0x95250[_0xa449('0x1b')],'short_description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x38')],_0x4305f5,'\x20'),'description':intUtil[_0xa449('0x37')](_0x4a38e8[_0xa449('0x39')],_0x4305f5,'\x0a')},getCustomFields(_0x4a38e8[_0xa449('0x3a')],_0x4305f5)),'auth':_0xa9493c,'json':!![]};return rp(_0x13c458)[_0xa449('0x9')](function(_0x38ef93){logger['info']('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3b'),_0x38ef93[_0xa449('0x19')]);_0x95250[_0xa449('0x3c')]=_0x38ef93[_0xa449('0x19')][_0xa449('0xc')];_0x95250[_0xa449('0x3d')]=_0x38ef93['result'][_0xa449('0x3e')];logger[_0xa449('0xd')]('['+[_0x1dab5c['toUpperCase']()]+_0xa449('0x3f'),_0x95250);_0x533bd2(_0x95250);})['catch'](function(_0x16edc2){logger[_0xa449('0x11')]('['+[_0x1dab5c[_0xa449('0xe')]()]+']',_0x16edc2[_0xa449('0x12')]);_0x94b034(_0x16edc2['message']);});});};}function createRemoteTag(_0x23ae7d,_0x2ce090,_0x4334c8,_0x330aed){return new Promise(function(_0x45d244,_0x1d323f){var _0x2ac4ea={'method':_0xa449('0x1f'),'uri':_0x4334c8+_0xa449('0x40')+'?'+_0x330aed,'body':{'short_description':_0x23ae7d,'global':!![],'active':!![],'name':_0x23ae7d},'auth':_0x2ce090,'json':!![]};return rp(_0x2ac4ea)[_0xa449('0x9')](function(_0x44287f){var _0x34dc0b=_0x44287f['result'][_0xa449('0xc')];_0x45d244(_0x34dc0b);});});}function getRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28,_0x3bdce8){return new Promise(function(_0x6ae3,_0x5c8fdd){var _0x389110={'method':'GET','uri':_0x30200f+_0xa449('0x40')+_0xa449('0x41')+_0x492454+'&'+_0x17aa28,'auth':_0x2803a1,'json':!![]};return rp(_0x389110)[_0xa449('0x9')](function(_0x850ec5){if(_0x850ec5[_0xa449('0x19')][_0xa449('0xa')]>0x0){var _0x41a2e4=_0x850ec5[_0xa449('0x19')][0x0][_0xa449('0xc')];_0x6ae3(_0x41a2e4);}else{return createRemoteTag(_0x492454,_0x2803a1,_0x30200f,_0x17aa28)[_0xa449('0x9')](function(_0x2db064){_0x6ae3(_0x2db064);});}});});}function assignTagToIncident(_0x289dcb,_0x2610a7,_0x535b87,_0x1b806e,_0x35d8d7){return new Promise(function(_0x42e976,_0x5983ae){var _0x1f9a03={'method':_0xa449('0x1f'),'uri':_0x535b87+_0xa449('0x42')+'?'+_0x35d8d7,'body':{'label':_0x289dcb,'table':'incident','id_type':_0xa449('0x43'),'table_key':_0x1b806e[_0xa449('0x3c')],'title':_0xa449('0x44')+_0x1b806e[_0xa449('0x3d')],'id_display':_0x1b806e[_0xa449('0x3d')]},'auth':_0x2610a7,'json':!![]};return rp(_0x1f9a03)[_0xa449('0x9')](function(_0x421404){_0x42e976();})['catch'](function(){_0x42e976();});});}function manageTags(_0x1dc8d1,_0x40b97f,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7,_0x1e6210){return new Promise(function(_0x53eae8,_0x3eff55){var _0x23e2b0=[];_0x40b97f['forEach'](function(_0x5a5332){_0x23e2b0[_0xa449('0x45')](getRemoteTag(_0x5a5332,_0x4a8557,_0x1bb797,_0x42dbc7,_0x1e6210));});return Promise[_0xa449('0x46')](_0x23e2b0)[_0xa449('0x9')](function(_0x5884d2){if(_0x5884d2[_0xa449('0xa')]){logger[_0xa449('0xd')]('['+[_0x1dc8d1[_0xa449('0xe')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5884d2);var _0x5efcea=[];_0x5884d2[_0xa449('0x47')](function(_0x1d4375){_0x5efcea['push'](assignTagToIncident(_0x1d4375,_0x4a8557,_0x1bb797,_0x411fa0,_0x42dbc7));});return Promise[_0xa449('0x46')](_0x5efcea)[_0xa449('0x9')](function(){_0x53eae8();})[_0xa449('0x10')](function(){_0x53eae8();});}else{_0x53eae8();}});});}function getTags(_0x419d03,_0x5ca4a9,_0x855e59,_0x147f74,_0x92a6fb,_0x562aa5){return function(_0x3e6ba){return new Promise(function(_0x270ed9,_0x1c84a8){var _0x35f4e7=[];var _0x50705d=_0x147f74['Tags'];if(_0x50705d&&_0x50705d['length']>0x0){_0x35f4e7=_['map'](_0x50705d,'name');}if(_0x35f4e7[_0xa449('0xa')]>0x0){return manageTags(_0x419d03,_0x35f4e7,_0x5ca4a9,_0x855e59,_0x3e6ba,_0x92a6fb,_0x562aa5)['then'](function(){_0x270ed9(_0x3e6ba);});}else{_0x270ed9(_0x3e6ba);}});};}function emit(_0x3fc844,_0x22b725,_0x1e32f0){var _0x53ad9b=_0xa449('0x48')+_0xa449('0x49')+_0xa449('0x4a')+_0xa449('0x4b');var _0x34ff65={'uri':_0x3fc844+_0xa449('0x4c')+_0x1e32f0+_0x53ad9b};io['to'](util[_0xa449('0x4d')]('user:%s',_0x22b725))[_0xa449('0x4e')]('trigger:browser:url',_0x34ff65);}exports['cs']=function(_0x56074a,_0x40f477,_0x5bcbb8,_0xe8baf6,_0x3a10fc,_0x45ff8b,_0x30b622,_0x2fb395){var _0x253538={};var _0x177360={'user':_0x45ff8b[_0xa449('0x4f')],'pass':_0x45ff8b['password']};var _0x46ee5d=_0xa449('0x50');var _0x21dbac=_0xa449('0x51');_0x45ff8b[_0xa449('0x52')]=intUtil[_0xa449('0x53')](_0x45ff8b[_0xa449('0x52')]);_0x45ff8b[_0xa449('0x54')]=intUtil[_0xa449('0x53')](_0x45ff8b['serverUrl']);var _0x5cf596=util[_0xa449('0x4d')](_0xa449('0x55'),_0x45ff8b['remoteUri']);_0x253538[_0xa449('0x14')]=!_[_0xa449('0x56')](_0xe8baf6)?_0xe8baf6[_0xa449('0x57')]:null;_0x253538[_0xa449('0x1c')]=_0x45ff8b['email'];_0x253538[_0xa449('0x21')]=_0x2fb395[_0xa449('0x2e')]()===_0xa449('0x35')?_0x40f477[_0xa449('0x58')]:_0x40f477[_0xa449('0x59')];_0x253538[_0xa449('0x5a')]=_0x2fb395===_0xa449('0x5b')||_0x2fb395===_0xa449('0x5c')?_0xa449('0x5b'):_0xa449('0x35');var _0x239a59=util[_0xa449('0x4d')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ff8b['serverUrl'],_0x40f477[_0xa449('0x5d')],md5(_0x40f477[_0xa449('0x5d')]));if(_0x3a10fc&&_0x3a10fc[_0xa449('0x5e')]){logger['info'](_0xa449('0x5f'),_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else if(_0x30b622&&_0x30b622[_0xa449('0x62')]&&_0x30b622['recordingFormat']!=='none'){logger[_0xa449('0xd')]('[OUTBOUND]',_0xa449('0x60'));_0x40f477[_0xa449('0x61')]=_0x239a59;}else{_0x40f477[_0xa449('0x61')]='';}return getAdminUser(_0x2fb395,_0x177360,_0x253538,_0x5cf596,_0x21dbac,_0x46ee5d)[_0xa449('0x9')](getUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getEndUser(_0x2fb395,_0x177360,_0x5cf596,_0x21dbac,_0x46ee5d))[_0xa449('0x9')](getTicket(_0x2fb395,_0x177360,_0x5cf596,_0x5bcbb8,_0x40f477,_0x21dbac))[_0xa449('0x9')](function(_0x93099a){logger[_0xa449('0xd')](util['format'](_0xa449('0x63'),_0x93099a[_0xa449('0x3c')]));logger[_0xa449('0xd')](util[_0xa449('0x4d')]('call\x20direction:\x20%s',_0x2fb395));if(_0x2fb395!=='unmanaged'){logger[_0xa449('0xd')]('['+[_0x2fb395[_0xa449('0xe')]()]+']',_0xa449('0x64'));emit(_0x45ff8b[_0xa449('0x52')],_0xe8baf6[_0xa449('0x33')],_0x93099a['ticketId']);}})[_0xa449('0x10')](function(_0x32782e){logger[_0xa449('0x11')]('['+[_0x2fb395[_0xa449('0xe')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0xa449('0x65')](_0x32782e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xc391=['],\x20getUser\x20entity','length','active','true','userId','adminId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','type','nameField','toLowerCase','content','toString','includes','customField','idField','variable','variableName','name','outbound','POST','assign','getString','Subjects','Descriptions','Fields','number',']\x20getTicket\x20crm','?sysparm_query=name%3D','incident','Incident','ticketId','ticketNumber','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','queue','uniqueid','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','unmanaged','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','ioredis','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','validateEmail','userEmail','],\x20getUser\x20rp\x20obj'];(function(_0x540511,_0x201e3b){var _0x5c1ac6=function(_0xdacf37){while(--_0xdacf37){_0x540511['push'](_0x540511['shift']());}};_0x5c1ac6(++_0x201e3b);}(_0xc391,0x115));var _0x1c39=function(_0x34ef59,_0x5a20de){_0x34ef59=_0x34ef59-0x0;var _0x510357=_0xc391[_0x34ef59];return _0x510357;};'use strict';var _=require(_0x1c39('0x0'));var Promise=require(_0x1c39('0x1'));var rp=require(_0x1c39('0x2'));var util=require(_0x1c39('0x3'));var md5=require('md5');var Redis=require(_0x1c39('0x4'));var intUtil=require('./util');var config=require(_0x1c39('0x5'));var logger=require('../../../../config/logger')(_0x1c39('0x6'));config[_0x1c39('0x7')]=_['defaults'](config[_0x1c39('0x7')],{'host':_0x1c39('0x8'),'port':0x18eb});var io=require(_0x1c39('0x9'))(new Redis(config[_0x1c39('0x7')]));function getAdminUser(_0x255fca,_0x2b71ff,_0x1e82c7,_0x57222f,_0xba036a,_0x478292){return new Promise(function(_0x4ec785,_0xa48b31){var _0x1df258={'method':_0x1c39('0xa'),'uri':_0x57222f+_0x1c39('0xb')+'&'+_0xba036a+'&'+_0x478292,'auth':_0x2b71ff,'json':!![]};return rp(_0x1df258)[_0x1c39('0xc')](function(_0x1e62fc){if(_0x1e62fc[_0x1c39('0xd')]['length']>0x0){_0x1e82c7['adminId']=_0x1e62fc[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}logger[_0x1c39('0xf')]('['+[_0x255fca[_0x1c39('0x10')]()]+_0x1c39('0x11'),_0x1e82c7);_0x4ec785(_0x1e82c7);})['catch'](function(_0x30fe75){logger[_0x1c39('0x12')]('['+[_0x255fca['toUpperCase']()]+']',_0x30fe75[_0x1c39('0x13')]);_0xa48b31(_0x30fe75['message']);});});}function getUser(_0x578ad6,_0x2de445,_0x6ebb82,_0x30fb3a,_0x30f522){return function(_0x5d130d){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x5d130d);return new Promise(function(_0x10240b,_0x343471){if(intUtil[_0x1c39('0x14')](_0x5d130d['userEmail'])){var _0x57878d={'method':'GET','uri':_0x6ebb82+'sys_user?sysparm_query=email%3D'+_0x5d130d[_0x1c39('0x15')]+'&'+_0x30fb3a+'&'+_0x30f522,'auth':_0x2de445,'json':!![]};logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x16'),_0x57878d);return rp(_0x57878d)[_0x1c39('0xc')](function(_0x5ce224){logger[_0x1c39('0xf')]('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x17'),_0x5ce224);if(_0x5ce224[_0x1c39('0xd')][_0x1c39('0x18')]>0x0&&String(_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0x19')])===_0x1c39('0x1a')){_0x5d130d[_0x1c39('0x1b')]=_0x5ce224[_0x1c39('0xd')][0x0][_0x1c39('0xe')];}else{_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];}logger['info']('['+[_0x578ad6[_0x1c39('0x10')]()]+_0x1c39('0x1e'),_0x5d130d);_0x10240b(_0x5d130d);})[_0x1c39('0x1f')](function(_0x430202){logger[_0x1c39('0x12')]('['+[_0x578ad6[_0x1c39('0x10')]()]+']',_0x430202['message']);_0x343471(_0x430202[_0x1c39('0x13')]);});}else{logger[_0x1c39('0xf')]('['+[_0x578ad6['toUpperCase']()]+_0x1c39('0x20'));_0x5d130d[_0x1c39('0x1b')]=_0x5d130d[_0x1c39('0x1c')];_0x5d130d[_0x1c39('0x15')]=_0x5d130d[_0x1c39('0x1d')];_0x10240b(_0x5d130d);}});};}function createEndUser(_0xa731e5,_0x105bb8,_0x301ab4,_0x327d54,_0x349c39){logger[_0x1c39('0xf')]('['+[_0xa731e5[_0x1c39('0x10')]()]+_0x1c39('0x21'),_0x301ab4);return new Promise(function(_0xc3c1f6,_0x265404){var _0x4ab16a={'method':'POST','uri':_0x327d54+'sys_user?'+_0x349c39,'body':{'user_name':_0x301ab4[_0x1c39('0x22')],'roles':'user','first_name':_0x301ab4[_0x1c39('0x22')],'active':'true','date_format':'System','phone':_0x301ab4['endUserNumber']},'auth':_0x105bb8,'json':!![]};return rp(_0x4ab16a)['then'](function(_0x100dc1){logger[_0x1c39('0xf')]('['+[_0xa731e5['toUpperCase']()]+_0x1c39('0x23'),_0x100dc1[_0x1c39('0xd')]);_0x301ab4['endUserId']=_0x100dc1['result']['sys_id'];_0xc3c1f6(_0x301ab4);})[_0x1c39('0x1f')](function(_0x240135){logger[_0x1c39('0x12')]('['+[_0xa731e5[_0x1c39('0x10')]()]+']',_0x240135[_0x1c39('0x13')]);_0x265404(_0x240135[_0x1c39('0x13')]);});});}function getEndUser(_0xd31936,_0x1a1316,_0x29511e,_0xaa86d5,_0x5e93a7){return function(_0x3b539e){logger[_0x1c39('0xf')]('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x24'),_0x3b539e);return new Promise(function(_0x17cc27,_0x2769d0){var _0x3a7fbf={'method':_0x1c39('0xa'),'uri':_0x29511e+_0x1c39('0x25')+_0x3b539e['endUserNumber']+'&'+_0xaa86d5+'&'+_0x5e93a7,'auth':_0x1a1316,'json':!![]};return rp(_0x3a7fbf)[_0x1c39('0xc')](function(_0xcd7f2a){if(_0xcd7f2a[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){_0x3b539e[_0x1c39('0x26')]=_0xcd7f2a['result'][0x0]['sys_id'];logger['info']('['+[_0xd31936[_0x1c39('0x10')]()]+_0x1c39('0x27'),_0x3b539e);_0x17cc27(_0x3b539e);}else{return createEndUser(_0xd31936,_0x1a1316,_0x3b539e,_0x29511e,_0xaa86d5)[_0x1c39('0xc')](function(_0x4d1ad8){logger[_0x1c39('0xf')]('['+[_0xd31936['toUpperCase']()]+_0x1c39('0x28'),_0x4d1ad8);_0x17cc27(_0x4d1ad8);});}})[_0x1c39('0x1f')](function(_0x576b0e){logger[_0x1c39('0x12')]('['+[_0xd31936['toUpperCase']()]+']',_0x576b0e['message']);_0x2769d0(_0x576b0e[_0x1c39('0x13')]);});});};}function getCustomFields(_0x5847f2,_0x1956ca){var _0xde888a={};if(_0x5847f2['length']>0x0){_[_0x1c39('0x29')](_0x5847f2,function(_0x42c590){if(_['includes'](['string',_0x1c39('0x2a')],_0x42c590[_0x1c39('0x2b')])&&_0x42c590['nameField']&&!_0x42c590['customField']){_0xde888a[_0x42c590[_0x1c39('0x2c')][_0x1c39('0x2d')]()]=_0x42c590[_0x1c39('0x2e')][_0x1c39('0x2f')]();}else if(_[_0x1c39('0x30')](['string',_0x1c39('0x2a')],_0x42c590['type'])&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x42c590['content'][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]===_0x1c39('0x33')&&_0x42c590[_0x1c39('0x34')]&&_0x42c590[_0x1c39('0x32')]&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590[_0x1c39('0x34')]][_0x1c39('0x2f')]();}else if(_0x42c590[_0x1c39('0x2b')]==='customVariable'&&_0x42c590['Variable']&&_0x42c590['Variable']['name']&&_0x42c590['idField']&&_0x42c590[_0x1c39('0x31')]){_0xde888a[_0x42c590[_0x1c39('0x32')][_0x1c39('0x2d')]()]=_0x1956ca[_0x42c590['Variable'][_0x1c39('0x35')][_0x1c39('0x2d')]()][_0x1c39('0x2f')]();}});}return _0xde888a;}function getTicket(_0x2aca06,_0x2e9d00,_0x3bcf35,_0x39bd5b,_0x51b573,_0xa1b011){return function(_0x5649d1){logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']\x20getTicket\x20input\x20crm',_0x5649d1);return new Promise(function(_0x4a7f08,_0x464706){var _0x35daf0=_0x2aca06[_0x1c39('0x2d')]()===_0x1c39('0x36')?_0x5649d1[_0x1c39('0x1b')]:_0x5649d1['endUserId'];var _0x2d096f={'method':_0x1c39('0x37'),'uri':_0x3bcf35+'incident'+'?'+_0xa1b011,'body':Object[_0x1c39('0x38')]({},{'active':_0x1c39('0x1a'),'caller_id':_0x35daf0,'assigned_to':_0x5649d1[_0x1c39('0x1b')],'short_description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3a')],_0x51b573,'\x20'),'description':intUtil[_0x1c39('0x39')](_0x39bd5b[_0x1c39('0x3b')],_0x51b573,'\x0a')},getCustomFields(_0x39bd5b[_0x1c39('0x3c')],_0x51b573)),'auth':_0x2e9d00,'json':!![]};return rp(_0x2d096f)[_0x1c39('0xc')](function(_0x316d90){logger[_0x1c39('0xf')]('['+[_0x2aca06['toUpperCase']()]+']\x20POST\x20incident\x20entity\x20schema',_0x316d90['result']);_0x5649d1['ticketId']=_0x316d90[_0x1c39('0xd')][_0x1c39('0xe')];_0x5649d1['ticketNumber']=_0x316d90[_0x1c39('0xd')][_0x1c39('0x3d')];logger[_0x1c39('0xf')]('['+[_0x2aca06[_0x1c39('0x10')]()]+_0x1c39('0x3e'),_0x5649d1);_0x4a7f08(_0x5649d1);})['catch'](function(_0x2ef13a){logger[_0x1c39('0x12')]('['+[_0x2aca06[_0x1c39('0x10')]()]+']',_0x2ef13a[_0x1c39('0x13')]);_0x464706(_0x2ef13a[_0x1c39('0x13')]);});});};}function createRemoteTag(_0x262509,_0x6411f6,_0x2e9fdb,_0x12348f){return new Promise(function(_0x24ca58,_0x2258d3){var _0x594235={'method':_0x1c39('0x37'),'uri':_0x2e9fdb+'label'+'?'+_0x12348f,'body':{'short_description':_0x262509,'global':!![],'active':!![],'name':_0x262509},'auth':_0x6411f6,'json':!![]};return rp(_0x594235)['then'](function(_0x18c41a){var _0x47446a=_0x18c41a[_0x1c39('0xd')]['sys_id'];_0x24ca58(_0x47446a);});});}function getRemoteTag(_0x2a2fbe,_0xbdd5e2,_0x448e34,_0x150bff,_0x727524){return new Promise(function(_0x51ae2b,_0x25cb58){var _0x7f95a3={'method':_0x1c39('0xa'),'uri':_0x448e34+'label'+_0x1c39('0x3f')+_0x2a2fbe+'&'+_0x150bff,'auth':_0xbdd5e2,'json':!![]};return rp(_0x7f95a3)[_0x1c39('0xc')](function(_0x54eac8){if(_0x54eac8[_0x1c39('0xd')][_0x1c39('0x18')]>0x0){var _0x54e77e=_0x54eac8[_0x1c39('0xd')][0x0][_0x1c39('0x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