Built motion from commit (unavailable).|2.5.29
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index b3401ac..7388828 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x430c=['none','[OUTBOUND]','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','util','md5','ioredis','redis','defaults','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','length','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','message','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','then','active','true','userId','adminId','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','System','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','Incident','Incident\x20-\x20','ticketNumber','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','format','user:%s','emit','username','sysparm_limit=1','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','isNil','adminEmail','email','outbound','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat'];(function(_0x3a3ec8,_0x129f27){var _0x214da9=function(_0x52168f){while(--_0x52168f){_0x3a3ec8['push'](_0x3a3ec8['shift']());}};_0x214da9(++_0x129f27);}(_0x430c,0x1a1));var _0xc430=function(_0xf26d40,_0x2f4f46){_0xf26d40=_0xf26d40-0x0;var _0x50b68c=_0x430c[_0xf26d40];return _0x50b68c;};'use strict';var _=require(_0xc430('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xc430('0x1'));var md5=require(_0xc430('0x2'));var Redis=require(_0xc430('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('servicenow');config[_0xc430('0x4')]=_[_0xc430('0x5')](config['redis'],{'host':_0xc430('0x6'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xc430('0x4')]));function getAdminUser(_0x2e51c6,_0x814a90,_0x13ae66,_0x2e23f8,_0x11f4b0,_0x861581){return new Promise(function(_0x115814,_0x24737a){var _0x5bbdf9={'method':_0xc430('0x7'),'uri':_0x2e23f8+_0xc430('0x8')+'&'+_0x11f4b0+'&'+_0x861581,'auth':_0x814a90,'json':!![]};return rp(_0x5bbdf9)['then'](function(_0x39e624){if(_0x39e624['result'][_0xc430('0x9')]>0x0){_0x13ae66['adminId']=_0x39e624[_0xc430('0xa')][0x0][_0xc430('0xb')];}logger[_0xc430('0xc')]('['+[_0x2e51c6[_0xc430('0xd')]()]+_0xc430('0xe'),_0x13ae66);_0x115814(_0x13ae66);})[_0xc430('0xf')](function(_0x2a3777){logger['error']('['+[_0x2e51c6['toUpperCase']()]+']',_0x2a3777[_0xc430('0x10')]);_0x24737a(_0x2a3777[_0xc430('0x10')]);});});}function getUser(_0x17d5c8,_0x2ef538,_0x31d3b7,_0x55cc6c,_0x111598){return function(_0x4aeb72){logger['info']('['+[_0x17d5c8[_0xc430('0xd')]()]+_0xc430('0x11'),_0x4aeb72);return new Promise(function(_0x2327c5,_0x5830b0){if(intUtil['validateEmail'](_0x4aeb72[_0xc430('0x12')])){var _0x4c1937={'method':_0xc430('0x7'),'uri':_0x31d3b7+'sys_user?sysparm_query=email%3D'+_0x4aeb72['userEmail']+'&'+_0x55cc6c+'&'+_0x111598,'auth':_0x2ef538,'json':!![]};logger[_0xc430('0xc')]('['+[_0x17d5c8['toUpperCase']()]+_0xc430('0x13'),_0x4c1937);return rp(_0x4c1937)[_0xc430('0x14')](function(_0x3eb888){logger[_0xc430('0xc')]('['+[_0x17d5c8[_0xc430('0xd')]()]+'],\x20getUser\x20entity',_0x3eb888);if(_0x3eb888[_0xc430('0xa')]['length']>0x0&&String(_0x3eb888['result'][0x0][_0xc430('0x15')])===_0xc430('0x16')){_0x4aeb72[_0xc430('0x17')]=_0x3eb888['result'][0x0][_0xc430('0xb')];}else{_0x4aeb72['userId']=_0x4aeb72[_0xc430('0x18')];_0x4aeb72[_0xc430('0x12')]=_0x4aeb72['adminEmail'];}logger[_0xc430('0xc')]('['+[_0x17d5c8[_0xc430('0xd')]()]+'],\x20getUser\x20crm',_0x4aeb72);_0x2327c5(_0x4aeb72);})[_0xc430('0xf')](function(_0x59c498){logger[_0xc430('0x19')]('['+[_0x17d5c8['toUpperCase']()]+']',_0x59c498[_0xc430('0x10')]);_0x5830b0(_0x59c498[_0xc430('0x10')]);});}else{logger['info']('['+[_0x17d5c8[_0xc430('0xd')]()]+_0xc430('0x1a'));_0x4aeb72[_0xc430('0x17')]=_0x4aeb72[_0xc430('0x18')];_0x4aeb72[_0xc430('0x12')]=_0x4aeb72['adminEmail'];_0x2327c5(_0x4aeb72);}});};}function createEndUser(_0x2ccc13,_0x1a9512,_0x1c1da9,_0x1591e3,_0x542cba){logger[_0xc430('0xc')]('['+[_0x2ccc13['toUpperCase']()]+_0xc430('0x1b'),_0x1c1da9);return new Promise(function(_0x4ad29e,_0x6b263b){var _0x1045c0={'method':_0xc430('0x1c'),'uri':_0x1591e3+_0xc430('0x1d')+_0x542cba,'body':{'user_name':_0x1c1da9['endUserNumber'],'roles':_0xc430('0x1e'),'first_name':_0x1c1da9[_0xc430('0x1f')],'active':_0xc430('0x16'),'date_format':_0xc430('0x20'),'phone':_0x1c1da9['endUserNumber']},'auth':_0x1a9512,'json':!![]};return rp(_0x1045c0)[_0xc430('0x14')](function(_0x39c17f){logger['info']('['+[_0x2ccc13[_0xc430('0xd')]()]+'],\x20EndUser\x20schema',_0x39c17f['result']);_0x1c1da9[_0xc430('0x21')]=_0x39c17f[_0xc430('0xa')][_0xc430('0xb')];_0x4ad29e(_0x1c1da9);})[_0xc430('0xf')](function(_0x2f44bb){logger[_0xc430('0x19')]('['+[_0x2ccc13[_0xc430('0xd')]()]+']',_0x2f44bb[_0xc430('0x10')]);_0x6b263b(_0x2f44bb['message']);});});}function getEndUser(_0x442d20,_0x4c7fc8,_0x119bee,_0x43029d,_0x3fec7c){return function(_0x44ca3e){logger['info']('['+[_0x442d20[_0xc430('0xd')]()]+'],\x20getEndUser\x20input\x20crm',_0x44ca3e);return new Promise(function(_0x517d2b,_0x2d6cec){var _0x3ebdc0={'method':'GET','uri':_0x119bee+_0xc430('0x22')+_0x44ca3e[_0xc430('0x1f')]+'&'+_0x43029d+'&'+_0x3fec7c,'auth':_0x4c7fc8,'json':!![]};return rp(_0x3ebdc0)[_0xc430('0x14')](function(_0x20bcdd){if(_0x20bcdd[_0xc430('0xa')][_0xc430('0x9')]>0x0){_0x44ca3e[_0xc430('0x21')]=_0x20bcdd[_0xc430('0xa')][0x0][_0xc430('0xb')];logger[_0xc430('0xc')]('['+[_0x442d20[_0xc430('0xd')]()]+_0xc430('0x23'),_0x44ca3e);_0x517d2b(_0x44ca3e);}else{return createEndUser(_0x442d20,_0x4c7fc8,_0x44ca3e,_0x119bee,_0x43029d)[_0xc430('0x14')](function(_0x283483){logger[_0xc430('0xc')]('['+[_0x442d20['toUpperCase']()]+_0xc430('0x24'),_0x283483);_0x517d2b(_0x283483);});}})[_0xc430('0xf')](function(_0x24363b){logger[_0xc430('0x19')]('['+[_0x442d20['toUpperCase']()]+']',_0x24363b[_0xc430('0x10')]);_0x2d6cec(_0x24363b[_0xc430('0x10')]);});});};}function getCustomFields(_0x13ac85,_0x45b3dc){var _0x9d695={};if(_0x13ac85[_0xc430('0x9')]>0x0){_['forEach'](_0x13ac85,function(_0xa93ed0){if(_[_0xc430('0x25')]([_0xc430('0x26'),_0xc430('0x27')],_0xa93ed0[_0xc430('0x28')])&&_0xa93ed0[_0xc430('0x29')]&&!_0xa93ed0[_0xc430('0x2a')]){_0x9d695[_0xa93ed0[_0xc430('0x29')][_0xc430('0x2b')]()]=_0xa93ed0[_0xc430('0x2c')][_0xc430('0x2d')]();}else if(_[_0xc430('0x25')]([_0xc430('0x26'),_0xc430('0x27')],_0xa93ed0['type'])&&_0xa93ed0['idField']&&_0xa93ed0['customField']){_0x9d695[_0xa93ed0[_0xc430('0x2e')][_0xc430('0x2b')]()]=_0xa93ed0[_0xc430('0x2c')][_0xc430('0x2d')]();}else if(_0xa93ed0[_0xc430('0x28')]===_0xc430('0x2f')&&_0xa93ed0[_0xc430('0x30')]&&_0xa93ed0[_0xc430('0x2e')]&&_0xa93ed0[_0xc430('0x2a')]){_0x9d695[_0xa93ed0[_0xc430('0x2e')][_0xc430('0x2b')]()]=_0x45b3dc[_0xa93ed0[_0xc430('0x30')]][_0xc430('0x2d')]();}else if(_0xa93ed0[_0xc430('0x28')]===_0xc430('0x31')&&_0xa93ed0[_0xc430('0x32')]&&_0xa93ed0['Variable'][_0xc430('0x33')]&&_0xa93ed0[_0xc430('0x2e')]&&_0xa93ed0[_0xc430('0x2a')]){_0x9d695[_0xa93ed0[_0xc430('0x2e')][_0xc430('0x2b')]()]=_0x45b3dc[_0xa93ed0[_0xc430('0x32')][_0xc430('0x33')][_0xc430('0x2b')]()]['toString']();}});}return _0x9d695;}function getTicket(_0x46658b,_0x4c068e,_0x2c1560,_0xff4c62,_0x5a704d,_0x5ce31b){return function(_0x1795f2){logger['info']('['+[_0x46658b['toUpperCase']()]+_0xc430('0x34'),_0x1795f2);return new Promise(function(_0x4eafae,_0x175f3f){var _0x364788=_0x46658b[_0xc430('0x2b')]()==='outbound'?_0x1795f2[_0xc430('0x17')]:_0x1795f2[_0xc430('0x21')];var _0x19e563={'method':'POST','uri':_0x2c1560+_0xc430('0x35')+'?'+_0x5ce31b,'body':Object[_0xc430('0x36')]({},{'active':_0xc430('0x16'),'caller_id':_0x364788,'assigned_to':_0x1795f2[_0xc430('0x17')],'short_description':intUtil[_0xc430('0x37')](_0xff4c62[_0xc430('0x38')],_0x5a704d,'\x20'),'description':intUtil[_0xc430('0x37')](_0xff4c62['Descriptions'],_0x5a704d,'\x0a')},getCustomFields(_0xff4c62[_0xc430('0x39')],_0x5a704d)),'auth':_0x4c068e,'json':!![]};return rp(_0x19e563)[_0xc430('0x14')](function(_0x2df2f2){logger['info']('['+[_0x46658b[_0xc430('0xd')]()]+_0xc430('0x3a'),_0x2df2f2[_0xc430('0xa')]);_0x1795f2[_0xc430('0x3b')]=_0x2df2f2['result'][_0xc430('0xb')];_0x1795f2['ticketNumber']=_0x2df2f2[_0xc430('0xa')][_0xc430('0x3c')];logger[_0xc430('0xc')]('['+[_0x46658b[_0xc430('0xd')]()]+_0xc430('0x3d'),_0x1795f2);_0x4eafae(_0x1795f2);})[_0xc430('0xf')](function(_0x5a0b32){logger[_0xc430('0x19')]('['+[_0x46658b[_0xc430('0xd')]()]+']',_0x5a0b32['message']);_0x175f3f(_0x5a0b32[_0xc430('0x10')]);});});};}function createRemoteTag(_0x1a3d7e,_0x9cc64a,_0xdf3ac9,_0x5e361a){return new Promise(function(_0x23f2e9,_0x493576){var _0x28a0a2={'method':_0xc430('0x1c'),'uri':_0xdf3ac9+_0xc430('0x3e')+'?'+_0x5e361a,'body':{'short_description':_0x1a3d7e,'global':!![],'active':!![],'name':_0x1a3d7e},'auth':_0x9cc64a,'json':!![]};return rp(_0x28a0a2)[_0xc430('0x14')](function(_0x532d98){var _0x12c624=_0x532d98[_0xc430('0xa')]['sys_id'];_0x23f2e9(_0x12c624);});});}function getRemoteTag(_0x506287,_0x75d9ff,_0x274760,_0x2d3e0b,_0x14c427){return new Promise(function(_0x2d71d5,_0x40ed6f){var _0x2065d0={'method':'GET','uri':_0x274760+_0xc430('0x3e')+'?sysparm_query=name%3D'+_0x506287+'&'+_0x2d3e0b,'auth':_0x75d9ff,'json':!![]};return rp(_0x2065d0)[_0xc430('0x14')](function(_0x8cb2e3){if(_0x8cb2e3[_0xc430('0xa')][_0xc430('0x9')]>0x0){var _0x19e84f=_0x8cb2e3[_0xc430('0xa')][0x0]['sys_id'];_0x2d71d5(_0x19e84f);}else{return createRemoteTag(_0x506287,_0x75d9ff,_0x274760,_0x2d3e0b)[_0xc430('0x14')](function(_0x325387){_0x2d71d5(_0x325387);});}});});}function assignTagToIncident(_0xd91525,_0x419dad,_0x10c7a4,_0xb4d28f,_0x43f3fb){return new Promise(function(_0x56e25a,_0x13e9a5){var _0x52b5b4={'method':_0xc430('0x1c'),'uri':_0x10c7a4+'label_entry'+'?'+_0x43f3fb,'body':{'label':_0xd91525,'table':_0xc430('0x35'),'id_type':_0xc430('0x3f'),'table_key':_0xb4d28f[_0xc430('0x3b')],'title':_0xc430('0x40')+_0xb4d28f[_0xc430('0x41')],'id_display':_0xb4d28f[_0xc430('0x41')]},'auth':_0x419dad,'json':!![]};return rp(_0x52b5b4)['then'](function(_0x3ad99c){_0x56e25a();})[_0xc430('0xf')](function(){_0x56e25a();});});}function manageTags(_0x5c6eeb,_0x5b494f,_0x1a2e00,_0x35c7c2,_0x219dc0,_0x37d225,_0x3ca9ac){return new Promise(function(_0x22f8cf,_0xd91c80){var _0x28fa9f=[];_0x5b494f[_0xc430('0x42')](function(_0x2c0e13){_0x28fa9f[_0xc430('0x43')](getRemoteTag(_0x2c0e13,_0x1a2e00,_0x35c7c2,_0x37d225,_0x3ca9ac));});return Promise[_0xc430('0x44')](_0x28fa9f)['then'](function(_0x52e622){if(_0x52e622[_0xc430('0x9')]){logger['info']('['+[_0x5c6eeb[_0xc430('0xd')]()]+_0xc430('0x45'),_0x52e622);var _0x541286=[];_0x52e622[_0xc430('0x42')](function(_0x4e1732){_0x541286['push'](assignTagToIncident(_0x4e1732,_0x1a2e00,_0x35c7c2,_0x219dc0,_0x37d225));});return Promise[_0xc430('0x44')](_0x541286)[_0xc430('0x14')](function(){_0x22f8cf();})['catch'](function(){_0x22f8cf();});}else{_0x22f8cf();}});});}function getTags(_0x2ae493,_0x5bb111,_0x5a77a3,_0x173792,_0x3ab0ac,_0xd4aae7){return function(_0x2c1620){return new Promise(function(_0x4eda14,_0x155df9){var _0x2672dd=[];var _0x35c752=_0x173792[_0xc430('0x46')];if(_0x35c752&&_0x35c752['length']>0x0){_0x2672dd=_[_0xc430('0x47')](_0x35c752,_0xc430('0x33'));}if(_0x2672dd[_0xc430('0x9')]>0x0){return manageTags(_0x2ae493,_0x2672dd,_0x5bb111,_0x5a77a3,_0x2c1620,_0x3ab0ac,_0xd4aae7)[_0xc430('0x14')](function(){_0x4eda14(_0x2c1620);});}else{_0x4eda14(_0x2c1620);}});};}function emit(_0x242160,_0x2c53c9,_0x420942){var _0x186925=_0xc430('0x48')+_0xc430('0x49')+_0xc430('0x4a')+'%255EORDERBYDESCnumber';var _0x4f390c={'uri':_0x242160+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x420942+_0x186925};io['to'](util[_0xc430('0x4b')](_0xc430('0x4c'),_0x2c53c9))[_0xc430('0x4d')]('trigger:browser:url',_0x4f390c);}exports['cs']=function(_0x58fb03,_0x196a43,_0x1c10b5,_0x31ae3c,_0x19c080,_0x256290,_0x407e3f,_0x37303b){var _0x1cc357={};var _0x3c9a38={'user':_0x256290[_0xc430('0x4e')],'pass':_0x256290['password']};var _0x6debfb=_0xc430('0x4f');var _0x1c6390='sysparm_display_value=true';_0x256290['remoteUri']=intUtil['stripTrailingSlash'](_0x256290[_0xc430('0x50')]);_0x256290[_0xc430('0x51')]=intUtil[_0xc430('0x52')](_0x256290[_0xc430('0x51')]);var _0x4d98a0=util[_0xc430('0x4b')](_0xc430('0x53'),_0x256290[_0xc430('0x50')]);_0x1cc357['userEmail']=!_[_0xc430('0x54')](_0x31ae3c)?_0x31ae3c['email']:null;_0x1cc357[_0xc430('0x55')]=_0x256290[_0xc430('0x56')];_0x1cc357[_0xc430('0x1f')]=_0x37303b[_0xc430('0x2b')]()===_0xc430('0x57')?_0x196a43['destcalleridnum']:_0x196a43[_0xc430('0x58')];_0x1cc357[_0xc430('0x59')]=_0x37303b===_0xc430('0x5a')||_0x37303b===_0xc430('0x5b')?'queue':'outbound';var _0x3e3932=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x256290[_0xc430('0x51')],_0x196a43[_0xc430('0x5c')],md5(_0x196a43['uniqueid']));if(_0x19c080&&_0x19c080[_0xc430('0x5d')]){logger[_0xc430('0xc')](_0xc430('0x5e'),_0xc430('0x5f'));_0x196a43[_0xc430('0x60')]=_0x3e3932;}else if(_0x407e3f&&_0x407e3f[_0xc430('0x61')]&&_0x407e3f['recordingFormat']!==_0xc430('0x62')){logger[_0xc430('0xc')](_0xc430('0x63'),_0xc430('0x5f'));_0x196a43['recordingURL']=_0x3e3932;}else{_0x196a43[_0xc430('0x60')]='';}return getAdminUser(_0x37303b,_0x3c9a38,_0x1cc357,_0x4d98a0,_0x1c6390,_0x6debfb)[_0xc430('0x14')](getUser(_0x37303b,_0x3c9a38,_0x4d98a0,_0x1c6390,_0x6debfb))[_0xc430('0x14')](getEndUser(_0x37303b,_0x3c9a38,_0x4d98a0,_0x1c6390,_0x6debfb))['then'](getTicket(_0x37303b,_0x3c9a38,_0x4d98a0,_0x1c10b5,_0x196a43,_0x1c6390))[_0xc430('0x14')](function(_0x5c31f1){logger['info'](util[_0xc430('0x4b')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5c31f1[_0xc430('0x3b')]));logger['info'](util[_0xc430('0x4b')](_0xc430('0x64'),_0x37303b));if(_0x37303b!=='unmanaged'){logger[_0xc430('0xc')]('['+[_0x37303b[_0xc430('0xd')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x256290[_0xc430('0x50')],_0x31ae3c[_0xc430('0x33')],_0x5c31f1['ticketId']);}})[_0xc430('0xf')](function(_0x7aa69e){logger['error']('['+[_0x37303b[_0xc430('0xd')]()]+_0xc430('0x65'),util[_0xc430('0x66')](_0x7aa69e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x160f=['POST','assign','getString','Descriptions','Fields','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','outbound','calleridnum','callDirection','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','localhost','sys_user?sysparm_query=user_name%3Dadmin','then','length','adminId','result','sys_id','info','],\x20getAdminUser\x20crm','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','toString','idField','type','variable','variableName','customVariable','Variable','name'];(function(_0x40b6ae,_0x10a643){var _0x55ea53=function(_0x405cc0){while(--_0x405cc0){_0x40b6ae['push'](_0x40b6ae['shift']());}};_0x55ea53(++_0x10a643);}(_0x160f,0x1ef));var _0xf160=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x160f[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xf160('0x0'));var Promise=require(_0xf160('0x1'));var rp=require(_0xf160('0x2'));var util=require(_0xf160('0x3'));var md5=require('md5');var Redis=require(_0xf160('0x4'));var intUtil=require(_0xf160('0x5'));var config=require(_0xf160('0x6'));var logger=require(_0xf160('0x7'))(_0xf160('0x8'));config[_0xf160('0x9')]=_['defaults'](config[_0xf160('0x9')],{'host':_0xf160('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x41e909,_0x5b76c8,_0x4bf890,_0x496014,_0x383de0,_0x90608){return new Promise(function(_0x393f70,_0x2736b8){var _0x5e09c6={'method':'GET','uri':_0x496014+_0xf160('0xb')+'&'+_0x383de0+'&'+_0x90608,'auth':_0x5b76c8,'json':!![]};return rp(_0x5e09c6)[_0xf160('0xc')](function(_0x3ab49e){if(_0x3ab49e['result'][_0xf160('0xd')]>0x0){_0x4bf890[_0xf160('0xe')]=_0x3ab49e[_0xf160('0xf')][0x0][_0xf160('0x10')];}logger[_0xf160('0x11')]('['+[_0x41e909['toUpperCase']()]+_0xf160('0x12'),_0x4bf890);_0x393f70(_0x4bf890);})['catch'](function(_0x1496b6){logger[_0xf160('0x13')]('['+[_0x41e909[_0xf160('0x14')]()]+']',_0x1496b6[_0xf160('0x15')]);_0x2736b8(_0x1496b6[_0xf160('0x15')]);});});}function getUser(_0x31f7ae,_0x2643ba,_0x172337,_0x1396ba,_0x59ac02){return function(_0x477e4d){logger[_0xf160('0x11')]('['+[_0x31f7ae[_0xf160('0x14')]()]+_0xf160('0x16'),_0x477e4d);return new Promise(function(_0x51824b,_0x36a978){if(intUtil['validateEmail'](_0x477e4d[_0xf160('0x17')])){var _0x1cf6ba={'method':_0xf160('0x18'),'uri':_0x172337+_0xf160('0x19')+_0x477e4d[_0xf160('0x17')]+'&'+_0x1396ba+'&'+_0x59ac02,'auth':_0x2643ba,'json':!![]};logger[_0xf160('0x11')]('['+[_0x31f7ae[_0xf160('0x14')]()]+_0xf160('0x1a'),_0x1cf6ba);return rp(_0x1cf6ba)[_0xf160('0xc')](function(_0x4a58d9){logger[_0xf160('0x11')]('['+[_0x31f7ae[_0xf160('0x14')]()]+_0xf160('0x1b'),_0x4a58d9);if(_0x4a58d9['result'][_0xf160('0xd')]>0x0&&String(_0x4a58d9[_0xf160('0xf')][0x0][_0xf160('0x1c')])===_0xf160('0x1d')){_0x477e4d[_0xf160('0x1e')]=_0x4a58d9[_0xf160('0xf')][0x0][_0xf160('0x10')];}else{_0x477e4d['userId']=_0x477e4d[_0xf160('0xe')];_0x477e4d[_0xf160('0x17')]=_0x477e4d[_0xf160('0x1f')];}logger[_0xf160('0x11')]('['+[_0x31f7ae['toUpperCase']()]+_0xf160('0x20'),_0x477e4d);_0x51824b(_0x477e4d);})[_0xf160('0x21')](function(_0x4a8003){logger['error']('['+[_0x31f7ae[_0xf160('0x14')]()]+']',_0x4a8003[_0xf160('0x15')]);_0x36a978(_0x4a8003[_0xf160('0x15')]);});}else{logger['info']('['+[_0x31f7ae[_0xf160('0x14')]()]+_0xf160('0x22'));_0x477e4d[_0xf160('0x1e')]=_0x477e4d[_0xf160('0xe')];_0x477e4d[_0xf160('0x17')]=_0x477e4d[_0xf160('0x1f')];_0x51824b(_0x477e4d);}});};}function createEndUser(_0x5d0cc8,_0x4d7165,_0x48145e,_0x26e7b9,_0x16a5fa){logger[_0xf160('0x11')]('['+[_0x5d0cc8[_0xf160('0x14')]()]+_0xf160('0x23'),_0x48145e);return new Promise(function(_0x563103,_0x55f9c3){var _0x329d6b={'method':'POST','uri':_0x26e7b9+'sys_user?'+_0x16a5fa,'body':{'user_name':_0x48145e[_0xf160('0x24')],'roles':_0xf160('0x25'),'first_name':_0x48145e['endUserNumber'],'active':_0xf160('0x1d'),'date_format':_0xf160('0x26'),'phone':_0x48145e['endUserNumber']},'auth':_0x4d7165,'json':!![]};return rp(_0x329d6b)['then'](function(_0x4b3ef4){logger['info']('['+[_0x5d0cc8[_0xf160('0x14')]()]+_0xf160('0x27'),_0x4b3ef4[_0xf160('0xf')]);_0x48145e[_0xf160('0x28')]=_0x4b3ef4[_0xf160('0xf')][_0xf160('0x10')];_0x563103(_0x48145e);})['catch'](function(_0x5495b5){logger['error']('['+[_0x5d0cc8[_0xf160('0x14')]()]+']',_0x5495b5['message']);_0x55f9c3(_0x5495b5['message']);});});}function getEndUser(_0x4ddeb8,_0x36b854,_0x4dbe9d,_0x1930b8,_0x1653ab){return function(_0x272efe){logger[_0xf160('0x11')]('['+[_0x4ddeb8[_0xf160('0x14')]()]+'],\x20getEndUser\x20input\x20crm',_0x272efe);return new Promise(function(_0x105edd,_0x2a7fcd){var _0x15070a={'method':'GET','uri':_0x4dbe9d+_0xf160('0x29')+_0x272efe[_0xf160('0x24')]+'&'+_0x1930b8+'&'+_0x1653ab,'auth':_0x36b854,'json':!![]};return rp(_0x15070a)[_0xf160('0xc')](function(_0x22d152){if(_0x22d152[_0xf160('0xf')][_0xf160('0xd')]>0x0){_0x272efe['endUserId']=_0x22d152['result'][0x0][_0xf160('0x10')];logger[_0xf160('0x11')]('['+[_0x4ddeb8[_0xf160('0x14')]()]+_0xf160('0x2a'),_0x272efe);_0x105edd(_0x272efe);}else{return createEndUser(_0x4ddeb8,_0x36b854,_0x272efe,_0x4dbe9d,_0x1930b8)[_0xf160('0xc')](function(_0x24d668){logger[_0xf160('0x11')]('['+[_0x4ddeb8[_0xf160('0x14')]()]+_0xf160('0x2b'),_0x24d668);_0x105edd(_0x24d668);});}})[_0xf160('0x21')](function(_0x1e65d4){logger[_0xf160('0x13')]('['+[_0x4ddeb8[_0xf160('0x14')]()]+']',_0x1e65d4[_0xf160('0x15')]);_0x2a7fcd(_0x1e65d4[_0xf160('0x15')]);});});};}function getCustomFields(_0x256ce7,_0x161f06){var _0xb29fb4={};if(_0x256ce7[_0xf160('0xd')]>0x0){_[_0xf160('0x2c')](_0x256ce7,function(_0x13241c){if(_[_0xf160('0x2d')]([_0xf160('0x2e'),_0xf160('0x2f')],_0x13241c['type'])&&_0x13241c[_0xf160('0x30')]&&!_0x13241c[_0xf160('0x31')]){_0xb29fb4[_0x13241c[_0xf160('0x30')][_0xf160('0x32')]()]=_0x13241c[_0xf160('0x33')][_0xf160('0x34')]();}else if(_[_0xf160('0x2d')](['string',_0xf160('0x2f')],_0x13241c['type'])&&_0x13241c[_0xf160('0x35')]&&_0x13241c[_0xf160('0x31')]){_0xb29fb4[_0x13241c['idField'][_0xf160('0x32')]()]=_0x13241c[_0xf160('0x33')][_0xf160('0x34')]();}else if(_0x13241c[_0xf160('0x36')]===_0xf160('0x37')&&_0x13241c[_0xf160('0x38')]&&_0x13241c[_0xf160('0x35')]&&_0x13241c['customField']){_0xb29fb4[_0x13241c[_0xf160('0x35')][_0xf160('0x32')]()]=_0x161f06[_0x13241c[_0xf160('0x38')]][_0xf160('0x34')]();}else if(_0x13241c[_0xf160('0x36')]===_0xf160('0x39')&&_0x13241c[_0xf160('0x3a')]&&_0x13241c[_0xf160('0x3a')][_0xf160('0x3b')]&&_0x13241c[_0xf160('0x35')]&&_0x13241c[_0xf160('0x31')]){_0xb29fb4[_0x13241c['idField']['toLowerCase']()]=_0x161f06[_0x13241c[_0xf160('0x3a')][_0xf160('0x3b')][_0xf160('0x32')]()][_0xf160('0x34')]();}});}return _0xb29fb4;}function getTicket(_0x211c42,_0x152cf9,_0x4a542f,_0xb3bc25,_0x5abc6a,_0x55ab52){return function(_0x44fd52){logger[_0xf160('0x11')]('['+[_0x211c42['toUpperCase']()]+']\x20getTicket\x20input\x20crm',_0x44fd52);return new Promise(function(_0x2f1648,_0x2681f2){var _0x3e2cdb=_0x211c42[_0xf160('0x32')]()==='outbound'?_0x44fd52['userId']:_0x44fd52['endUserId'];var _0x50a97d={'method':_0xf160('0x3c'),'uri':_0x4a542f+'incident'+'?'+_0x55ab52,'body':Object[_0xf160('0x3d')]({},{'active':_0xf160('0x1d'),'caller_id':_0x3e2cdb,'assigned_to':_0x44fd52[_0xf160('0x1e')],'short_description':intUtil[_0xf160('0x3e')](_0xb3bc25['Subjects'],_0x5abc6a,'\x20'),'description':intUtil[_0xf160('0x3e')](_0xb3bc25[_0xf160('0x3f')],_0x5abc6a,'\x0a')},getCustomFields(_0xb3bc25[_0xf160('0x40')],_0x5abc6a)),'auth':_0x152cf9,'json':!![]};return rp(_0x50a97d)['then'](function(_0x386d30){logger[_0xf160('0x11')]('['+[_0x211c42[_0xf160('0x14')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x386d30[_0xf160('0xf')]);_0x44fd52[_0xf160('0x41')]=_0x386d30[_0xf160('0xf')][_0xf160('0x10')];_0x44fd52[_0xf160('0x42')]=_0x386d30['result']['number'];logger[_0xf160('0x11')]('['+[_0x211c42['toUpperCase']()]+_0xf160('0x43'),_0x44fd52);_0x2f1648(_0x44fd52);})[_0xf160('0x21')](function(_0x53d9c3){logger['error']('['+[_0x211c42[_0xf160('0x14')]()]+']',_0x53d9c3[_0xf160('0x15')]);_0x2681f2(_0x53d9c3['message']);});});};}function createRemoteTag(_0x2d1b68,_0x22fd05,_0x28605d,_0x405d7e){return new Promise(function(_0x5f3ded,_0x3a8807){var _0x53792f={'method':_0xf160('0x3c'),'uri':_0x28605d+_0xf160('0x44')+'?'+_0x405d7e,'body':{'short_description':_0x2d1b68,'global':!![],'active':!![],'name':_0x2d1b68},'auth':_0x22fd05,'json':!![]};return rp(_0x53792f)[_0xf160('0xc')](function(_0x170ca4){var _0x41de39=_0x170ca4['result'][_0xf160('0x10')];_0x5f3ded(_0x41de39);});});}function getRemoteTag(_0x47d0d8,_0x3a5396,_0x1229cd,_0x39628d,_0x19c1ed){return new Promise(function(_0x402eb1,_0x342fbf){var _0x11855b={'method':_0xf160('0x18'),'uri':_0x1229cd+_0xf160('0x44')+_0xf160('0x45')+_0x47d0d8+'&'+_0x39628d,'auth':_0x3a5396,'json':!![]};return rp(_0x11855b)['then'](function(_0x484093){if(_0x484093[_0xf160('0xf')][_0xf160('0xd')]>0x0){var _0x5b6cf6=_0x484093[_0xf160('0xf')][0x0][_0xf160('0x10')];_0x402eb1(_0x5b6cf6);}else{return createRemoteTag(_0x47d0d8,_0x3a5396,_0x1229cd,_0x39628d)[_0xf160('0xc')](function(_0x51665c){_0x402eb1(_0x51665c);});}});});}function assignTagToIncident(_0x499937,_0x12ab32,_0x352ddb,_0x5eeab6,_0x3243c6){return new Promise(function(_0x1de36a,_0x4b3224){var _0x2cbe17={'method':_0xf160('0x3c'),'uri':_0x352ddb+_0xf160('0x46')+'?'+_0x3243c6,'body':{'label':_0x499937,'table':_0xf160('0x47'),'id_type':_0xf160('0x48'),'table_key':_0x5eeab6[_0xf160('0x41')],'title':'Incident\x20-\x20'+_0x5eeab6[_0xf160('0x42')],'id_display':_0x5eeab6[_0xf160('0x42')]},'auth':_0x12ab32,'json':!![]};return rp(_0x2cbe17)[_0xf160('0xc')](function(_0x1364bc){_0x1de36a();})[_0xf160('0x21')](function(){_0x1de36a();});});}function manageTags(_0x5a1be3,_0x1d22bb,_0x518b7d,_0x3a7fa2,_0x31aadc,_0xdc5bcb,_0x9c1101){return new Promise(function(_0x52a471,_0x41553d){var _0x492d5b=[];_0x1d22bb[_0xf160('0x2c')](function(_0x28e84d){_0x492d5b[_0xf160('0x49')](getRemoteTag(_0x28e84d,_0x518b7d,_0x3a7fa2,_0xdc5bcb,_0x9c1101));});return Promise[_0xf160('0x4a')](_0x492d5b)[_0xf160('0xc')](function(_0x51ba63){if(_0x51ba63['length']){logger[_0xf160('0x11')]('['+[_0x5a1be3[_0xf160('0x14')]()]+_0xf160('0x4b'),_0x51ba63);var _0x3d8c6c=[];_0x51ba63[_0xf160('0x2c')](function(_0x2d4591){_0x3d8c6c['push'](assignTagToIncident(_0x2d4591,_0x518b7d,_0x3a7fa2,_0x31aadc,_0xdc5bcb));});return Promise[_0xf160('0x4a')](_0x3d8c6c)[_0xf160('0xc')](function(){_0x52a471();})[_0xf160('0x21')](function(){_0x52a471();});}else{_0x52a471();}});});}function getTags(_0x352063,_0x18313b,_0x22499a,_0x2ad82e,_0x3fe3e0,_0x53b347){return function(_0x1818f8){return new Promise(function(_0x5a196e,_0x236f0f){var _0x41f292=[];var _0x2c9042=_0x2ad82e[_0xf160('0x4c')];if(_0x2c9042&&_0x2c9042[_0xf160('0xd')]>0x0){_0x41f292=_[_0xf160('0x4d')](_0x2c9042,'name');}if(_0x41f292[_0xf160('0xd')]>0x0){return manageTags(_0x352063,_0x41f292,_0x18313b,_0x22499a,_0x1818f8,_0x3fe3e0,_0x53b347)[_0xf160('0xc')](function(){_0x5a196e(_0x1818f8);});}else{_0x5a196e(_0x1818f8);}});};}function emit(_0x134fd9,_0x517653,_0x1fa959){var _0x407a4a='%26sysparm_record_target%3Dincident'+_0xf160('0x4e')+_0xf160('0x4f')+_0xf160('0x50');var _0x53ad31={'uri':_0x134fd9+_0xf160('0x51')+_0x1fa959+_0x407a4a};io['to'](util[_0xf160('0x52')](_0xf160('0x53'),_0x517653))['emit'](_0xf160('0x54'),_0x53ad31);}exports['cs']=function(_0x136919,_0x17fa01,_0xd67a1d,_0x25901d,_0x15a214,_0x2094e1,_0x58843d,_0x797ba1){var _0x35769c={};var _0x361b43={'user':_0x2094e1['username'],'pass':_0x2094e1[_0xf160('0x55')]};var _0x46e889=_0xf160('0x56');var _0x1ea18e=_0xf160('0x57');_0x2094e1[_0xf160('0x58')]=intUtil[_0xf160('0x59')](_0x2094e1[_0xf160('0x58')]);_0x2094e1['serverUrl']=intUtil[_0xf160('0x59')](_0x2094e1[_0xf160('0x5a')]);var _0xd488f0=util[_0xf160('0x52')](_0xf160('0x5b'),_0x2094e1[_0xf160('0x58')]);_0x35769c[_0xf160('0x17')]=!_['isNil'](_0x25901d)?_0x25901d[_0xf160('0x5c')]:null;_0x35769c[_0xf160('0x1f')]=_0x2094e1['email'];_0x35769c['endUserNumber']=_0x797ba1[_0xf160('0x32')]()===_0xf160('0x5d')?_0x17fa01['destcalleridnum']:_0x17fa01[_0xf160('0x5e')];_0x35769c[_0xf160('0x5f')]=_0x797ba1==='queue'||_0x797ba1===_0xf160('0x60')?'queue':_0xf160('0x5d');var _0x355226=util[_0xf160('0x52')](_0xf160('0x61'),_0x2094e1['serverUrl'],_0x17fa01[_0xf160('0x62')],md5(_0x17fa01[_0xf160('0x62')]));if(_0x15a214&&_0x15a214[_0xf160('0x63')]){logger[_0xf160('0x11')](_0xf160('0x64'),'Recording\x20is\x20enabled!');_0x17fa01[_0xf160('0x65')]=_0x355226;}else if(_0x58843d&&_0x58843d[_0xf160('0x66')]&&_0x58843d[_0xf160('0x66')]!==_0xf160('0x67')){logger[_0xf160('0x11')](_0xf160('0x68'),_0xf160('0x69'));_0x17fa01[_0xf160('0x65')]=_0x355226;}else{_0x17fa01[_0xf160('0x65')]='';}return getAdminUser(_0x797ba1,_0x361b43,_0x35769c,_0xd488f0,_0x1ea18e,_0x46e889)[_0xf160('0xc')](getUser(_0x797ba1,_0x361b43,_0xd488f0,_0x1ea18e,_0x46e889))[_0xf160('0xc')](getEndUser(_0x797ba1,_0x361b43,_0xd488f0,_0x1ea18e,_0x46e889))['then'](getTicket(_0x797ba1,_0x361b43,_0xd488f0,_0xd67a1d,_0x17fa01,_0x1ea18e))[_0xf160('0xc')](function(_0x1dc546){logger[_0xf160('0x11')](util[_0xf160('0x52')](_0xf160('0x6a'),_0x1dc546['ticketId']));logger[_0xf160('0x11')](util[_0xf160('0x52')](_0xf160('0x6b'),_0x797ba1));if(_0x797ba1!==_0xf160('0x60')){logger[_0xf160('0x11')]('['+[_0x797ba1[_0xf160('0x14')]()]+']',_0xf160('0x6c'));emit(_0x2094e1[_0xf160('0x58')],_0x25901d[_0xf160('0x3b')],_0x1dc546[_0xf160('0x41')]);}})[_0xf160('0x21')](function(_0x4efd88){logger[_0xf160('0x13')]('['+[_0x797ba1['toUpperCase']()]+_0xf160('0x6d'),util[_0xf160('0x6e')](_0x4efd88,{'showHidden':!![],'depth':null}));});};
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