Built motion from commit bab6f49e.|2.6.17
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 47b6e4c..857f2d8 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2982=['unmanaged',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','../../../../config/environment','servicenow','redis','defaults','localhost','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','info','toUpperCase','catch','message','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','active','true','userId','adminEmail','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','content','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','assign','getString','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','label_entry','Incident','Incident\x20-\x20','ticketNumber','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','user:%s','emit','username','sysparm_limit=1','sysparm_display_value=true','stripTrailingSlash','remoteUri','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s'];(function(_0x411a2d,_0x4ced44){var _0x4865d1=function(_0x283737){while(--_0x283737){_0x411a2d['push'](_0x411a2d['shift']());}};_0x4865d1(++_0x4ced44);}(_0x2982,0x13e));var _0x2298=function(_0x574fe9,_0x1864c9){_0x574fe9=_0x574fe9-0x0;var _0x360a50=_0x2982[_0x574fe9];return _0x360a50;};'use strict';var _=require('lodash');var Promise=require(_0x2298('0x0'));var rp=require('request-promise');var util=require(_0x2298('0x1'));var md5=require(_0x2298('0x2'));var Redis=require(_0x2298('0x3'));var intUtil=require('./util');var config=require(_0x2298('0x4'));var logger=require('../../../../config/logger')(_0x2298('0x5'));config[_0x2298('0x6')]=_[_0x2298('0x7')](config[_0x2298('0x6')],{'host':_0x2298('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function getAdminUser(_0x28dd84,_0x2dfbc3,_0xfe9527,_0x2d4b08,_0x58681c,_0x35f12c){return new Promise(function(_0x362f9f,_0x562885){var _0xb07e2={'method':_0x2298('0x9'),'uri':_0x2d4b08+_0x2298('0xa')+'&'+_0x58681c+'&'+_0x35f12c,'auth':_0x2dfbc3,'json':!![]};return rp(_0xb07e2)[_0x2298('0xb')](function(_0x115c40){if(_0x115c40[_0x2298('0xc')][_0x2298('0xd')]>0x0){_0xfe9527[_0x2298('0xe')]=_0x115c40[_0x2298('0xc')][0x0][_0x2298('0xf')];}logger[_0x2298('0x10')]('['+[_0x28dd84[_0x2298('0x11')]()]+'],\x20getAdminUser\x20crm',_0xfe9527);_0x362f9f(_0xfe9527);})[_0x2298('0x12')](function(_0x45651a){logger['error']('['+[_0x28dd84[_0x2298('0x11')]()]+']',_0x45651a[_0x2298('0x13')]);_0x562885(_0x45651a[_0x2298('0x13')]);});});}function getUser(_0xa44f4e,_0x535fb2,_0x203e1f,_0x36fb69,_0x156eb9){return function(_0x4b14ad){logger['info']('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x14'),_0x4b14ad);return new Promise(function(_0x2c770e,_0x55f917){if(intUtil['validateEmail'](_0x4b14ad[_0x2298('0x15')])){var _0x520dbd={'method':'GET','uri':_0x203e1f+_0x2298('0x16')+_0x4b14ad[_0x2298('0x15')]+'&'+_0x36fb69+'&'+_0x156eb9,'auth':_0x535fb2,'json':!![]};logger[_0x2298('0x10')]('['+[_0xa44f4e[_0x2298('0x11')]()]+_0x2298('0x17'),_0x520dbd);return rp(_0x520dbd)[_0x2298('0xb')](function(_0xb3a267){logger[_0x2298('0x10')]('['+[_0xa44f4e[_0x2298('0x11')]()]+'],\x20getUser\x20entity',_0xb3a267);if(_0xb3a267[_0x2298('0xc')][_0x2298('0xd')]>0x0&&String(_0xb3a267[_0x2298('0xc')][0x0][_0x2298('0x18')])===_0x2298('0x19')){_0x4b14ad['userId']=_0xb3a267[_0x2298('0xc')][0x0]['sys_id'];}else{_0x4b14ad[_0x2298('0x1a')]=_0x4b14ad[_0x2298('0xe')];_0x4b14ad[_0x2298('0x15')]=_0x4b14ad[_0x2298('0x1b')];}logger[_0x2298('0x10')]('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x1c'),_0x4b14ad);_0x2c770e(_0x4b14ad);})[_0x2298('0x12')](function(_0x4edca4){logger[_0x2298('0x1d')]('['+[_0xa44f4e[_0x2298('0x11')]()]+']',_0x4edca4[_0x2298('0x13')]);_0x55f917(_0x4edca4[_0x2298('0x13')]);});}else{logger[_0x2298('0x10')]('['+[_0xa44f4e['toUpperCase']()]+_0x2298('0x1e'));_0x4b14ad['userId']=_0x4b14ad[_0x2298('0xe')];_0x4b14ad[_0x2298('0x15')]=_0x4b14ad[_0x2298('0x1b')];_0x2c770e(_0x4b14ad);}});};}function createEndUser(_0x51e5eb,_0x216fc6,_0x2526e0,_0x346389,_0x31cbf2){logger[_0x2298('0x10')]('['+[_0x51e5eb[_0x2298('0x11')]()]+_0x2298('0x1f'),_0x2526e0);return new Promise(function(_0x1dadc0,_0xd4c3f8){var _0x5bbf58={'method':'POST','uri':_0x346389+_0x2298('0x20')+_0x31cbf2,'body':{'user_name':_0x2526e0[_0x2298('0x21')],'roles':_0x2298('0x22'),'first_name':_0x2526e0[_0x2298('0x21')],'active':_0x2298('0x19'),'date_format':_0x2298('0x23'),'phone':_0x2526e0['endUserNumber']},'auth':_0x216fc6,'json':!![]};return rp(_0x5bbf58)['then'](function(_0x53548f){logger[_0x2298('0x10')]('['+[_0x51e5eb[_0x2298('0x11')]()]+_0x2298('0x24'),_0x53548f[_0x2298('0xc')]);_0x2526e0['endUserId']=_0x53548f[_0x2298('0xc')]['sys_id'];_0x1dadc0(_0x2526e0);})[_0x2298('0x12')](function(_0x229f59){logger[_0x2298('0x1d')]('['+[_0x51e5eb['toUpperCase']()]+']',_0x229f59['message']);_0xd4c3f8(_0x229f59[_0x2298('0x13')]);});});}function getEndUser(_0x3943ea,_0x26e45f,_0x1ffaa4,_0x3cd76b,_0x57e2c6){return function(_0x1a4656){logger['info']('['+[_0x3943ea[_0x2298('0x11')]()]+_0x2298('0x25'),_0x1a4656);return new Promise(function(_0x12c155,_0x591714){var _0x4971a9={'method':'GET','uri':_0x1ffaa4+_0x2298('0x26')+_0x1a4656[_0x2298('0x21')]+'&'+_0x3cd76b+'&'+_0x57e2c6,'auth':_0x26e45f,'json':!![]};return rp(_0x4971a9)[_0x2298('0xb')](function(_0x2ec610){if(_0x2ec610[_0x2298('0xc')][_0x2298('0xd')]>0x0){_0x1a4656[_0x2298('0x27')]=_0x2ec610['result'][0x0][_0x2298('0xf')];logger[_0x2298('0x10')]('['+[_0x3943ea['toUpperCase']()]+'],\x20getEndUser\x20crm',_0x1a4656);_0x12c155(_0x1a4656);}else{return createEndUser(_0x3943ea,_0x26e45f,_0x1a4656,_0x1ffaa4,_0x3cd76b)['then'](function(_0x56cadf){logger[_0x2298('0x10')]('['+[_0x3943ea['toUpperCase']()]+_0x2298('0x28'),_0x56cadf);_0x12c155(_0x56cadf);});}})['catch'](function(_0x3513ee){logger[_0x2298('0x1d')]('['+[_0x3943ea['toUpperCase']()]+']',_0x3513ee[_0x2298('0x13')]);_0x591714(_0x3513ee[_0x2298('0x13')]);});});};}function getCustomFields(_0x13955c,_0x245e18){var _0x3b2fe2={};if(_0x13955c[_0x2298('0xd')]>0x0){_[_0x2298('0x29')](_0x13955c,function(_0x426d8f){if(_[_0x2298('0x2a')]([_0x2298('0x2b'),_0x2298('0x2c')],_0x426d8f[_0x2298('0x2d')])&&_0x426d8f[_0x2298('0x2e')]&&!_0x426d8f[_0x2298('0x2f')]){_0x3b2fe2[_0x426d8f[_0x2298('0x2e')][_0x2298('0x30')]()]=_0x426d8f['content'][_0x2298('0x31')]();}else if(_['includes']([_0x2298('0x2b'),_0x2298('0x2c')],_0x426d8f[_0x2298('0x2d')])&&_0x426d8f[_0x2298('0x32')]&&_0x426d8f[_0x2298('0x2f')]){_0x3b2fe2[_0x426d8f[_0x2298('0x32')]['toLowerCase']()]=_0x426d8f[_0x2298('0x33')][_0x2298('0x31')]();}else if(_0x426d8f[_0x2298('0x2d')]==='variable'&&_0x426d8f[_0x2298('0x34')]&&_0x426d8f[_0x2298('0x32')]&&_0x426d8f[_0x2298('0x2f')]){_0x3b2fe2[_0x426d8f[_0x2298('0x32')][_0x2298('0x30')]()]=_0x245e18[_0x426d8f['variableName']][_0x2298('0x31')]();}else if(_0x426d8f[_0x2298('0x2d')]===_0x2298('0x35')&&_0x426d8f[_0x2298('0x36')]&&_0x426d8f[_0x2298('0x36')][_0x2298('0x37')]&&_0x426d8f[_0x2298('0x32')]&&_0x426d8f[_0x2298('0x2f')]){_0x3b2fe2[_0x426d8f[_0x2298('0x32')][_0x2298('0x30')]()]=_0x245e18[_0x426d8f['Variable'][_0x2298('0x37')][_0x2298('0x30')]()][_0x2298('0x31')]();}});}return _0x3b2fe2;}function getTicket(_0x1381f8,_0x311501,_0x5dbd58,_0x419ad7,_0x353ddb,_0x402ebb){return function(_0x48cfd6){logger[_0x2298('0x10')]('['+[_0x1381f8['toUpperCase']()]+_0x2298('0x38'),_0x48cfd6);return new Promise(function(_0x39f655,_0x4eb4df){var _0x4ebc1c=_0x1381f8[_0x2298('0x30')]()===_0x2298('0x39')?_0x48cfd6[_0x2298('0x1a')]:_0x48cfd6[_0x2298('0x27')];var _0x5e5dad={'method':_0x2298('0x3a'),'uri':_0x5dbd58+'incident'+'?'+_0x402ebb,'body':Object[_0x2298('0x3b')]({},{'active':'true','caller_id':_0x4ebc1c,'assigned_to':_0x48cfd6['userId'],'short_description':intUtil[_0x2298('0x3c')](_0x419ad7['Subjects'],_0x353ddb,'\x20'),'description':intUtil['getString'](_0x419ad7['Descriptions'],_0x353ddb,'\x0a')},getCustomFields(_0x419ad7[_0x2298('0x3d')],_0x353ddb)),'auth':_0x311501,'json':!![]};return rp(_0x5e5dad)[_0x2298('0xb')](function(_0x4fad83){logger[_0x2298('0x10')]('['+[_0x1381f8[_0x2298('0x11')]()]+_0x2298('0x3e'),_0x4fad83[_0x2298('0xc')]);_0x48cfd6[_0x2298('0x3f')]=_0x4fad83[_0x2298('0xc')]['sys_id'];_0x48cfd6['ticketNumber']=_0x4fad83[_0x2298('0xc')][_0x2298('0x40')];logger[_0x2298('0x10')]('['+[_0x1381f8[_0x2298('0x11')]()]+_0x2298('0x41'),_0x48cfd6);_0x39f655(_0x48cfd6);})['catch'](function(_0x46bc97){logger['error']('['+[_0x1381f8[_0x2298('0x11')]()]+']',_0x46bc97[_0x2298('0x13')]);_0x4eb4df(_0x46bc97[_0x2298('0x13')]);});});};}function createRemoteTag(_0xcc3fb9,_0x37d23b,_0x2c0bb2,_0x1a0987){return new Promise(function(_0x322606,_0x4e2f80){var _0x448742={'method':'POST','uri':_0x2c0bb2+_0x2298('0x42')+'?'+_0x1a0987,'body':{'short_description':_0xcc3fb9,'global':!![],'active':!![],'name':_0xcc3fb9},'auth':_0x37d23b,'json':!![]};return rp(_0x448742)[_0x2298('0xb')](function(_0x429e36){var _0xa98b79=_0x429e36[_0x2298('0xc')]['sys_id'];_0x322606(_0xa98b79);});});}function getRemoteTag(_0x320cf7,_0x257dc7,_0x146d73,_0x19181c,_0x157e78){return new Promise(function(_0x1ed025,_0x116d45){var _0x197c67={'method':_0x2298('0x9'),'uri':_0x146d73+_0x2298('0x42')+'?sysparm_query=name%3D'+_0x320cf7+'&'+_0x19181c,'auth':_0x257dc7,'json':!![]};return rp(_0x197c67)[_0x2298('0xb')](function(_0x1f7f78){if(_0x1f7f78[_0x2298('0xc')]['length']>0x0){var _0x21d52b=_0x1f7f78[_0x2298('0xc')][0x0][_0x2298('0xf')];_0x1ed025(_0x21d52b);}else{return createRemoteTag(_0x320cf7,_0x257dc7,_0x146d73,_0x19181c)['then'](function(_0xc408f0){_0x1ed025(_0xc408f0);});}});});}function assignTagToIncident(_0xbdb423,_0x289261,_0x204ebe,_0x5a7b96,_0x1d5e37){return new Promise(function(_0x20a05e,_0x4605fb){var _0x13a159={'method':_0x2298('0x3a'),'uri':_0x204ebe+_0x2298('0x43')+'?'+_0x1d5e37,'body':{'label':_0xbdb423,'table':'incident','id_type':_0x2298('0x44'),'table_key':_0x5a7b96[_0x2298('0x3f')],'title':_0x2298('0x45')+_0x5a7b96[_0x2298('0x46')],'id_display':_0x5a7b96['ticketNumber']},'auth':_0x289261,'json':!![]};return rp(_0x13a159)[_0x2298('0xb')](function(_0x1bd52b){_0x20a05e();})['catch'](function(){_0x20a05e();});});}function manageTags(_0x3d7aae,_0x5bab4d,_0x4b9173,_0x2e27d3,_0x211b77,_0x2f04ad,_0x24f8a8){return new Promise(function(_0x1a255e,_0x3308e0){var _0x464398=[];_0x5bab4d[_0x2298('0x29')](function(_0x17565f){_0x464398['push'](getRemoteTag(_0x17565f,_0x4b9173,_0x2e27d3,_0x2f04ad,_0x24f8a8));});return Promise[_0x2298('0x47')](_0x464398)[_0x2298('0xb')](function(_0x17a001){if(_0x17a001[_0x2298('0xd')]){logger[_0x2298('0x10')]('['+[_0x3d7aae[_0x2298('0x11')]()]+_0x2298('0x48'),_0x17a001);var _0x3f8a1b=[];_0x17a001[_0x2298('0x29')](function(_0xde3ce9){_0x3f8a1b['push'](assignTagToIncident(_0xde3ce9,_0x4b9173,_0x2e27d3,_0x211b77,_0x2f04ad));});return Promise['all'](_0x3f8a1b)[_0x2298('0xb')](function(){_0x1a255e();})[_0x2298('0x12')](function(){_0x1a255e();});}else{_0x1a255e();}});});}function getTags(_0x33b7bf,_0x53a5ea,_0x5bab58,_0x248cab,_0x58dd19,_0x292d6f){return function(_0x45ecdf){return new Promise(function(_0x16158f,_0x6aa2a3){var _0x31818f=[];var _0x235efa=_0x248cab['Tags'];if(_0x235efa&&_0x235efa[_0x2298('0xd')]>0x0){_0x31818f=_[_0x2298('0x49')](_0x235efa,'name');}if(_0x31818f[_0x2298('0xd')]>0x0){return manageTags(_0x33b7bf,_0x31818f,_0x53a5ea,_0x5bab58,_0x45ecdf,_0x58dd19,_0x292d6f)['then'](function(){_0x16158f(_0x45ecdf);});}else{_0x16158f(_0x45ecdf);}});};}function emit(_0x54b4bc,_0x58af03,_0x5c1416){var _0x71b2ea=_0x2298('0x4a')+_0x2298('0x4b')+_0x2298('0x4c')+_0x2298('0x4d');var _0xa6ce7f={'uri':_0x54b4bc+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5c1416+_0x71b2ea};io['to'](util['format'](_0x2298('0x4e'),_0x58af03))[_0x2298('0x4f')]('trigger:browser:url',_0xa6ce7f);}exports['cs']=function(_0x329dd7,_0x3d3d0d,_0x199bce,_0x5d8f67,_0x3eec3b,_0x292cbb,_0x2b8b8f,_0x7ed1f6){var _0x3d3284={};var _0x1339d4={'user':_0x292cbb[_0x2298('0x50')],'pass':_0x292cbb['password']};var _0x11c66f=_0x2298('0x51');var _0x53277b=_0x2298('0x52');_0x292cbb['remoteUri']=intUtil[_0x2298('0x53')](_0x292cbb[_0x2298('0x54')]);_0x292cbb['serverUrl']=intUtil[_0x2298('0x53')](_0x292cbb[_0x2298('0x55')]);var _0x50918b=util['format']('%s/api/now/table/',_0x292cbb[_0x2298('0x54')]);_0x3d3284[_0x2298('0x15')]=!_[_0x2298('0x56')](_0x5d8f67)?_0x5d8f67['email']:null;_0x3d3284[_0x2298('0x1b')]=_0x292cbb[_0x2298('0x57')];_0x3d3284[_0x2298('0x21')]=_0x7ed1f6['toLowerCase']()===_0x2298('0x39')?_0x3d3d0d[_0x2298('0x58')]:_0x3d3d0d[_0x2298('0x59')];_0x3d3284[_0x2298('0x5a')]=_0x7ed1f6==='queue'||_0x7ed1f6==='unmanaged'?'queue':_0x2298('0x39');var _0x38d99a=util[_0x2298('0x5b')](_0x2298('0x5c'),_0x292cbb['serverUrl'],_0x3d3d0d[_0x2298('0x5d')],md5(_0x3d3d0d[_0x2298('0x5d')]));if(_0x3eec3b&&_0x3eec3b[_0x2298('0x5e')]){logger[_0x2298('0x10')]('[QUEUE]',_0x2298('0x5f'));_0x3d3d0d[_0x2298('0x60')]=_0x38d99a;}else if(_0x2b8b8f&&_0x2b8b8f[_0x2298('0x61')]&&_0x2b8b8f[_0x2298('0x61')]!==_0x2298('0x62')){logger[_0x2298('0x10')](_0x2298('0x63'),_0x2298('0x5f'));_0x3d3d0d[_0x2298('0x60')]=_0x38d99a;}else{_0x3d3d0d['recordingURL']='';}return getAdminUser(_0x7ed1f6,_0x1339d4,_0x3d3284,_0x50918b,_0x53277b,_0x11c66f)[_0x2298('0xb')](getUser(_0x7ed1f6,_0x1339d4,_0x50918b,_0x53277b,_0x11c66f))[_0x2298('0xb')](getEndUser(_0x7ed1f6,_0x1339d4,_0x50918b,_0x53277b,_0x11c66f))[_0x2298('0xb')](getTicket(_0x7ed1f6,_0x1339d4,_0x50918b,_0x199bce,_0x3d3d0d,_0x53277b))[_0x2298('0xb')](function(_0x23b485){logger[_0x2298('0x10')](util['format'](_0x2298('0x64'),_0x23b485['ticketId']));logger['info'](util['format'](_0x2298('0x65'),_0x7ed1f6));if(_0x7ed1f6!==_0x2298('0x66')){logger['info']('['+[_0x7ed1f6['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x292cbb[_0x2298('0x54')],_0x5d8f67[_0x2298('0x37')],_0x23b485[_0x2298('0x3f')]);}})[_0x2298('0x12')](function(_0x879cec){logger[_0x2298('0x1d')]('['+[_0x7ed1f6[_0x2298('0x11')]()]+_0x2298('0x67'),util[_0x2298('0x68')](_0x879cec,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6e60=['endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','nameField','customField','toLowerCase','content','toString','includes','type','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','assign','getString','Subjects','Descriptions','Fields','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','Incident\x20-\x20','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','user','endUserNumber','],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','length'];(function(_0x31ee1c,_0x2d7dfe){var _0x4619b6=function(_0x46173d){while(--_0x46173d){_0x31ee1c['push'](_0x31ee1c['shift']());}};_0x4619b6(++_0x2d7dfe);}(_0x6e60,0x119));var _0x06e6=function(_0x57e4d3,_0xe4f142){_0x57e4d3=_0x57e4d3-0x0;var _0x68da48=_0x6e60[_0x57e4d3];return _0x68da48;};'use strict';var _=require(_0x06e6('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x06e6('0x1'));var md5=require(_0x06e6('0x2'));var Redis=require(_0x06e6('0x3'));var intUtil=require(_0x06e6('0x4'));var config=require(_0x06e6('0x5'));var logger=require(_0x06e6('0x6'))(_0x06e6('0x7'));config['redis']=_[_0x06e6('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x06e6('0x9'))(new Redis(config['redis']));function getAdminUser(_0x3aefb0,_0x104030,_0x550cd7,_0x39fcde,_0x4e3162,_0x176cde){return new Promise(function(_0xa4d9f,_0x5360b4){var _0x55a00={'method':_0x06e6('0xa'),'uri':_0x39fcde+_0x06e6('0xb')+'&'+_0x4e3162+'&'+_0x176cde,'auth':_0x104030,'json':!![]};return rp(_0x55a00)[_0x06e6('0xc')](function(_0x251055){if(_0x251055[_0x06e6('0xd')]['length']>0x0){_0x550cd7[_0x06e6('0xe')]=_0x251055[_0x06e6('0xd')][0x0][_0x06e6('0xf')];}logger[_0x06e6('0x10')]('['+[_0x3aefb0[_0x06e6('0x11')]()]+'],\x20getAdminUser\x20crm',_0x550cd7);_0xa4d9f(_0x550cd7);})[_0x06e6('0x12')](function(_0x3e57a6){logger[_0x06e6('0x13')]('['+[_0x3aefb0[_0x06e6('0x11')]()]+']',_0x3e57a6[_0x06e6('0x14')]);_0x5360b4(_0x3e57a6[_0x06e6('0x14')]);});});}function getUser(_0x18e2b8,_0x964c36,_0x18065e,_0x320255,_0x3eaa58){return function(_0x465aa0){logger[_0x06e6('0x10')]('['+[_0x18e2b8[_0x06e6('0x11')]()]+_0x06e6('0x15'),_0x465aa0);return new Promise(function(_0x57d67a,_0x5e7b1c){if(intUtil[_0x06e6('0x16')](_0x465aa0['userEmail'])){var _0x3ab8a3={'method':_0x06e6('0xa'),'uri':_0x18065e+_0x06e6('0x17')+_0x465aa0[_0x06e6('0x18')]+'&'+_0x320255+'&'+_0x3eaa58,'auth':_0x964c36,'json':!![]};logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x19'),_0x3ab8a3);return rp(_0x3ab8a3)[_0x06e6('0xc')](function(_0x297f37){logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x1a'),_0x297f37);if(_0x297f37['result']['length']>0x0&&String(_0x297f37[_0x06e6('0xd')][0x0]['active'])===_0x06e6('0x1b')){_0x465aa0[_0x06e6('0x1c')]=_0x297f37['result'][0x0][_0x06e6('0xf')];}else{_0x465aa0[_0x06e6('0x1c')]=_0x465aa0[_0x06e6('0xe')];_0x465aa0[_0x06e6('0x18')]=_0x465aa0[_0x06e6('0x1d')];}logger[_0x06e6('0x10')]('['+[_0x18e2b8[_0x06e6('0x11')]()]+_0x06e6('0x1e'),_0x465aa0);_0x57d67a(_0x465aa0);})[_0x06e6('0x12')](function(_0x2a00d){logger['error']('['+[_0x18e2b8['toUpperCase']()]+']',_0x2a00d[_0x06e6('0x14')]);_0x5e7b1c(_0x2a00d['message']);});}else{logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x1f'));_0x465aa0['userId']=_0x465aa0[_0x06e6('0xe')];_0x465aa0[_0x06e6('0x18')]=_0x465aa0['adminEmail'];_0x57d67a(_0x465aa0);}});};}function createEndUser(_0xcf57e8,_0xec871,_0x4b3eb2,_0x16c96e,_0x2a9ebe){logger['info']('['+[_0xcf57e8[_0x06e6('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x4b3eb2);return new Promise(function(_0x37065e,_0xf7737e){var _0x2deb2b={'method':'POST','uri':_0x16c96e+'sys_user?'+_0x2a9ebe,'body':{'user_name':_0x4b3eb2['endUserNumber'],'roles':_0x06e6('0x20'),'first_name':_0x4b3eb2[_0x06e6('0x21')],'active':_0x06e6('0x1b'),'date_format':'System','phone':_0x4b3eb2[_0x06e6('0x21')]},'auth':_0xec871,'json':!![]};return rp(_0x2deb2b)[_0x06e6('0xc')](function(_0x287266){logger['info']('['+[_0xcf57e8[_0x06e6('0x11')]()]+_0x06e6('0x22'),_0x287266['result']);_0x4b3eb2['endUserId']=_0x287266['result'][_0x06e6('0xf')];_0x37065e(_0x4b3eb2);})[_0x06e6('0x12')](function(_0x5dbca7){logger[_0x06e6('0x13')]('['+[_0xcf57e8['toUpperCase']()]+']',_0x5dbca7[_0x06e6('0x14')]);_0xf7737e(_0x5dbca7[_0x06e6('0x14')]);});});}function getEndUser(_0x153d8b,_0x425c17,_0x34d1ce,_0x335dd9,_0x2ff6f9){return function(_0x40a192){logger[_0x06e6('0x10')]('['+[_0x153d8b['toUpperCase']()]+'],\x20getEndUser\x20input\x20crm',_0x40a192);return new Promise(function(_0x44460f,_0x2def2e){var _0xf292c0={'method':_0x06e6('0xa'),'uri':_0x34d1ce+_0x06e6('0x23')+_0x40a192[_0x06e6('0x21')]+'&'+_0x335dd9+'&'+_0x2ff6f9,'auth':_0x425c17,'json':!![]};return rp(_0xf292c0)[_0x06e6('0xc')](function(_0x520d56){if(_0x520d56['result'][_0x06e6('0x24')]>0x0){_0x40a192[_0x06e6('0x25')]=_0x520d56[_0x06e6('0xd')][0x0][_0x06e6('0xf')];logger['info']('['+[_0x153d8b['toUpperCase']()]+_0x06e6('0x26'),_0x40a192);_0x44460f(_0x40a192);}else{return createEndUser(_0x153d8b,_0x425c17,_0x40a192,_0x34d1ce,_0x335dd9)[_0x06e6('0xc')](function(_0x5f24ef){logger[_0x06e6('0x10')]('['+[_0x153d8b[_0x06e6('0x11')]()]+_0x06e6('0x27'),_0x5f24ef);_0x44460f(_0x5f24ef);});}})[_0x06e6('0x12')](function(_0x396fef){logger[_0x06e6('0x13')]('['+[_0x153d8b[_0x06e6('0x11')]()]+']',_0x396fef[_0x06e6('0x14')]);_0x2def2e(_0x396fef[_0x06e6('0x14')]);});});};}function getCustomFields(_0x54b238,_0x419f52){var _0x5ba801={};if(_0x54b238[_0x06e6('0x24')]>0x0){_[_0x06e6('0x28')](_0x54b238,function(_0x39f4f2){if(_['includes'](['string',_0x06e6('0x29')],_0x39f4f2['type'])&&_0x39f4f2[_0x06e6('0x2a')]&&!_0x39f4f2[_0x06e6('0x2b')]){_0x5ba801[_0x39f4f2[_0x06e6('0x2a')][_0x06e6('0x2c')]()]=_0x39f4f2[_0x06e6('0x2d')][_0x06e6('0x2e')]();}else if(_[_0x06e6('0x2f')](['string','picklist'],_0x39f4f2[_0x06e6('0x30')])&&_0x39f4f2[_0x06e6('0x31')]&&_0x39f4f2[_0x06e6('0x2b')]){_0x5ba801[_0x39f4f2['idField'][_0x06e6('0x2c')]()]=_0x39f4f2[_0x06e6('0x2d')][_0x06e6('0x2e')]();}else if(_0x39f4f2[_0x06e6('0x30')]===_0x06e6('0x32')&&_0x39f4f2['variableName']&&_0x39f4f2[_0x06e6('0x31')]&&_0x39f4f2[_0x06e6('0x2b')]){_0x5ba801[_0x39f4f2['idField'][_0x06e6('0x2c')]()]=_0x419f52[_0x39f4f2[_0x06e6('0x33')]]['toString']();}else if(_0x39f4f2['type']===_0x06e6('0x34')&&_0x39f4f2[_0x06e6('0x35')]&&_0x39f4f2[_0x06e6('0x35')][_0x06e6('0x36')]&&_0x39f4f2[_0x06e6('0x31')]&&_0x39f4f2[_0x06e6('0x2b')]){_0x5ba801[_0x39f4f2[_0x06e6('0x31')][_0x06e6('0x2c')]()]=_0x419f52[_0x39f4f2[_0x06e6('0x35')][_0x06e6('0x36')][_0x06e6('0x2c')]()][_0x06e6('0x2e')]();}});}return _0x5ba801;}function getTicket(_0x51b78a,_0x4b205e,_0x62a844,_0x37a34e,_0x3252df,_0x2edcfd){return function(_0xd4819a){logger[_0x06e6('0x10')]('['+[_0x51b78a['toUpperCase']()]+_0x06e6('0x37'),_0xd4819a);return new Promise(function(_0x24fe2a,_0xb0bd47){var _0x1beb69=_0x51b78a[_0x06e6('0x2c')]()===_0x06e6('0x38')?_0xd4819a['userId']:_0xd4819a[_0x06e6('0x25')];var _0x47285e={'method':_0x06e6('0x39'),'uri':_0x62a844+_0x06e6('0x3a')+'?'+_0x2edcfd,'body':Object[_0x06e6('0x3b')]({},{'active':_0x06e6('0x1b'),'caller_id':_0x1beb69,'assigned_to':_0xd4819a[_0x06e6('0x1c')],'short_description':intUtil[_0x06e6('0x3c')](_0x37a34e[_0x06e6('0x3d')],_0x3252df,'\x20'),'description':intUtil[_0x06e6('0x3c')](_0x37a34e[_0x06e6('0x3e')],_0x3252df,'\x0a')},getCustomFields(_0x37a34e[_0x06e6('0x3f')],_0x3252df)),'auth':_0x4b205e,'json':!![]};return rp(_0x47285e)[_0x06e6('0xc')](function(_0x1d3ac2){logger['info']('['+[_0x51b78a[_0x06e6('0x11')]()]+']\x20POST\x20incident\x20entity\x20schema',_0x1d3ac2[_0x06e6('0xd')]);_0xd4819a['ticketId']=_0x1d3ac2['result'][_0x06e6('0xf')];_0xd4819a[_0x06e6('0x40')]=_0x1d3ac2['result'][_0x06e6('0x41')];logger[_0x06e6('0x10')]('['+[_0x51b78a[_0x06e6('0x11')]()]+_0x06e6('0x42'),_0xd4819a);_0x24fe2a(_0xd4819a);})['catch'](function(_0x3ab04b){logger[_0x06e6('0x13')]('['+[_0x51b78a[_0x06e6('0x11')]()]+']',_0x3ab04b[_0x06e6('0x14')]);_0xb0bd47(_0x3ab04b[_0x06e6('0x14')]);});});};}function createRemoteTag(_0xb9c0ba,_0x3e5d59,_0x26a28e,_0x5e66b6){return new Promise(function(_0x5deffb,_0x25de51){var _0x4a6265={'method':'POST','uri':_0x26a28e+_0x06e6('0x43')+'?'+_0x5e66b6,'body':{'short_description':_0xb9c0ba,'global':!![],'active':!![],'name':_0xb9c0ba},'auth':_0x3e5d59,'json':!![]};return rp(_0x4a6265)['then'](function(_0x3122d1){var _0x5c45c2=_0x3122d1[_0x06e6('0xd')][_0x06e6('0xf')];_0x5deffb(_0x5c45c2);});});}function getRemoteTag(_0x46560b,_0x5ddf25,_0x536485,_0x5e5909,_0x14a631){return new Promise(function(_0x293440,_0xee5d3){var _0x4b9a70={'method':_0x06e6('0xa'),'uri':_0x536485+_0x06e6('0x43')+'?sysparm_query=name%3D'+_0x46560b+'&'+_0x5e5909,'auth':_0x5ddf25,'json':!![]};return rp(_0x4b9a70)[_0x06e6('0xc')](function(_0x16fef7){if(_0x16fef7['result'][_0x06e6('0x24')]>0x0){var _0x11ebef=_0x16fef7[_0x06e6('0xd')][0x0][_0x06e6('0xf')];_0x293440(_0x11ebef);}else{return createRemoteTag(_0x46560b,_0x5ddf25,_0x536485,_0x5e5909)['then'](function(_0x10e881){_0x293440(_0x10e881);});}});});}function assignTagToIncident(_0x406179,_0x3c664d,_0x310c47,_0x18a806,_0x571b0c){return new Promise(function(_0x52f337,_0x2361af){var _0x45d0ea={'method':'POST','uri':_0x310c47+_0x06e6('0x44')+'?'+_0x571b0c,'body':{'label':_0x406179,'table':'incident','id_type':'Incident','table_key':_0x18a806['ticketId'],'title':_0x06e6('0x45')+_0x18a806[_0x06e6('0x40')],'id_display':_0x18a806[_0x06e6('0x40')]},'auth':_0x3c664d,'json':!![]};return rp(_0x45d0ea)['then'](function(_0x205a42){_0x52f337();})[_0x06e6('0x12')](function(){_0x52f337();});});}function manageTags(_0xe68c35,_0x444058,_0x182f1d,_0x2a2046,_0x49a3ac,_0x4d334b,_0x336298){return new Promise(function(_0x392880,_0x495f94){var _0x55af5e=[];_0x444058['forEach'](function(_0x4fd568){_0x55af5e['push'](getRemoteTag(_0x4fd568,_0x182f1d,_0x2a2046,_0x4d334b,_0x336298));});return Promise[_0x06e6('0x46')](_0x55af5e)['then'](function(_0x3af4a7){if(_0x3af4a7['length']){logger['info']('['+[_0xe68c35['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3af4a7);var _0x11b4fe=[];_0x3af4a7[_0x06e6('0x28')](function(_0xfc2723){_0x11b4fe[_0x06e6('0x47')](assignTagToIncident(_0xfc2723,_0x182f1d,_0x2a2046,_0x49a3ac,_0x4d334b));});return Promise[_0x06e6('0x46')](_0x11b4fe)[_0x06e6('0xc')](function(){_0x392880();})[_0x06e6('0x12')](function(){_0x392880();});}else{_0x392880();}});});}function getTags(_0x39e69b,_0x10c10a,_0x112c26,_0x5e5a74,_0xc59605,_0x32cf68){return function(_0x4a6f53){return new Promise(function(_0x213bbf,_0x1b0b4a){var _0x4ed418=[];var _0x21e4c5=_0x5e5a74[_0x06e6('0x48')];if(_0x21e4c5&&_0x21e4c5[_0x06e6('0x24')]>0x0){_0x4ed418=_[_0x06e6('0x49')](_0x21e4c5,_0x06e6('0x36'));}if(_0x4ed418['length']>0x0){return manageTags(_0x39e69b,_0x4ed418,_0x10c10a,_0x112c26,_0x4a6f53,_0xc59605,_0x32cf68)[_0x06e6('0xc')](function(){_0x213bbf(_0x4a6f53);});}else{_0x213bbf(_0x4a6f53);}});};}function emit(_0x45f7c5,_0x3ae9cb,_0x5c6c4e){var _0x5a5280=_0x06e6('0x4a')+_0x06e6('0x4b')+_0x06e6('0x4c')+_0x06e6('0x4d');var _0x1ed467={'uri':_0x45f7c5+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5c6c4e+_0x5a5280};io['to'](util[_0x06e6('0x4e')](_0x06e6('0x4f'),_0x3ae9cb))['emit'](_0x06e6('0x50'),_0x1ed467);}exports['cs']=function(_0xaea9a2,_0x28fa40,_0x150ef2,_0xa742a3,_0x1be148,_0x2781e4,_0x2a4dd6,_0x58b725){var _0x472b26={};var _0x1f50e0={'user':_0x2781e4[_0x06e6('0x51')],'pass':_0x2781e4[_0x06e6('0x52')]};var _0x3c18b0=_0x06e6('0x53');var _0x25681f=_0x06e6('0x54');_0x2781e4[_0x06e6('0x55')]=intUtil[_0x06e6('0x56')](_0x2781e4[_0x06e6('0x55')]);_0x2781e4['serverUrl']=intUtil[_0x06e6('0x56')](_0x2781e4[_0x06e6('0x57')]);var _0x7e0c51=util[_0x06e6('0x4e')](_0x06e6('0x58'),_0x2781e4['remoteUri']);_0x472b26[_0x06e6('0x18')]=!_['isNil'](_0xa742a3)?_0xa742a3['email']:null;_0x472b26['adminEmail']=_0x2781e4[_0x06e6('0x59')];_0x472b26[_0x06e6('0x21')]=_0x58b725[_0x06e6('0x2c')]()===_0x06e6('0x38')?_0x28fa40['destcalleridnum']:_0x28fa40[_0x06e6('0x5a')];_0x472b26[_0x06e6('0x5b')]=_0x58b725===_0x06e6('0x5c')||_0x58b725===_0x06e6('0x5d')?'queue':'outbound';var _0x516bae=util[_0x06e6('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2781e4[_0x06e6('0x57')],_0x28fa40[_0x06e6('0x5e')],md5(_0x28fa40[_0x06e6('0x5e')]));if(_0x1be148&&_0x1be148[_0x06e6('0x5f')]){logger[_0x06e6('0x10')](_0x06e6('0x60'),_0x06e6('0x61'));_0x28fa40[_0x06e6('0x62')]=_0x516bae;}else if(_0x2a4dd6&&_0x2a4dd6[_0x06e6('0x63')]&&_0x2a4dd6[_0x06e6('0x63')]!=='none'){logger[_0x06e6('0x10')](_0x06e6('0x64'),_0x06e6('0x61'));_0x28fa40[_0x06e6('0x62')]=_0x516bae;}else{_0x28fa40[_0x06e6('0x62')]='';}return getAdminUser(_0x58b725,_0x1f50e0,_0x472b26,_0x7e0c51,_0x25681f,_0x3c18b0)[_0x06e6('0xc')](getUser(_0x58b725,_0x1f50e0,_0x7e0c51,_0x25681f,_0x3c18b0))[_0x06e6('0xc')](getEndUser(_0x58b725,_0x1f50e0,_0x7e0c51,_0x25681f,_0x3c18b0))['then'](getTicket(_0x58b725,_0x1f50e0,_0x7e0c51,_0x150ef2,_0x28fa40,_0x25681f))[_0x06e6('0xc')](function(_0x1c87af){logger[_0x06e6('0x10')](util['format']('The\x20ticket\x20ID\x20is:\x20%s',_0x1c87af['ticketId']));logger['info'](util[_0x06e6('0x4e')](_0x06e6('0x65'),_0x58b725));if(_0x58b725!==_0x06e6('0x5d')){logger[_0x06e6('0x10')]('['+[_0x58b725['toUpperCase']()]+']',_0x06e6('0x66'));emit(_0x2781e4[_0x06e6('0x55')],_0xa742a3['name'],_0x1c87af[_0x06e6('0x67')]);}})[_0x06e6('0x12')](function(_0x1a5f90){logger[_0x06e6('0x13')]('['+[_0x58b725['toUpperCase']()]+_0x06e6('0x68'),util[_0x06e6('0x69')](_0x1a5f90,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file