Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 245551d..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xd9e3=['map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','request-promise','md5','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','userId','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','customVariable','Variable','name','outbound','incident','assign','getString','Subjects','Descriptions','Fields','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','push','all','Tags'];(function(_0x11b28e,_0x3cf207){var _0x5502a5=function(_0x3c7dc7){while(--_0x3c7dc7){_0x11b28e['push'](_0x11b28e['shift']());}};_0x5502a5(++_0x3cf207);}(_0xd9e3,0x165));var _0x3d9e=function(_0x206398,_0x47e6dd){_0x206398=_0x206398-0x0;var _0xd6bee7=_0xd9e3[_0x206398];return _0xd6bee7;};'use strict';var _=require(_0x3d9e('0x0'));var Promise=require(_0x3d9e('0x1'));var rp=require(_0x3d9e('0x2'));var util=require('util');var md5=require(_0x3d9e('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x3d9e('0x4'))(_0x3d9e('0x5'));config[_0x3d9e('0x6')]=_[_0x3d9e('0x7')](config['redis'],{'host':_0x3d9e('0x8'),'port':0x18eb});var io=require(_0x3d9e('0x9'))(new Redis(config[_0x3d9e('0x6')]));function getAdminUser(_0x2c15bb,_0x346118,_0x58c8eb,_0x22e8c8,_0x4973ad,_0x3a30b2){return new Promise(function(_0x3f631e,_0x411dd2){var _0x3d773b={'method':'GET','uri':_0x22e8c8+_0x3d9e('0xa')+'&'+_0x4973ad+'&'+_0x3a30b2,'auth':_0x346118,'json':!![]};return rp(_0x3d773b)[_0x3d9e('0xb')](function(_0x4b85cf){if(_0x4b85cf['result']['length']>0x0){_0x58c8eb[_0x3d9e('0xc')]=_0x4b85cf[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];}logger[_0x3d9e('0xf')]('['+[_0x2c15bb[_0x3d9e('0x10')]()]+_0x3d9e('0x11'),_0x58c8eb);_0x3f631e(_0x58c8eb);})[_0x3d9e('0x12')](function(_0x748fef){logger[_0x3d9e('0x13')]('['+[_0x2c15bb[_0x3d9e('0x10')]()]+']',_0x748fef[_0x3d9e('0x14')]);_0x411dd2(_0x748fef[_0x3d9e('0x14')]);});});}function getUser(_0x5bfd58,_0x1554e9,_0x56b630,_0x17b203,_0x588251){return function(_0x5bfdba){logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x5bfdba);return new Promise(function(_0x7f0813,_0xa2d2e2){if(intUtil[_0x3d9e('0x15')](_0x5bfdba[_0x3d9e('0x16')])){var _0x29be44={'method':_0x3d9e('0x17'),'uri':_0x56b630+_0x3d9e('0x18')+_0x5bfdba[_0x3d9e('0x16')]+'&'+_0x17b203+'&'+_0x588251,'auth':_0x1554e9,'json':!![]};logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x19'),_0x29be44);return rp(_0x29be44)[_0x3d9e('0xb')](function(_0x3a7966){logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x1a'),_0x3a7966);if(_0x3a7966[_0x3d9e('0xd')][_0x3d9e('0x1b')]>0x0&&String(_0x3a7966[_0x3d9e('0xd')][0x0][_0x3d9e('0x1c')])==='true'){_0x5bfdba[_0x3d9e('0x1d')]=_0x3a7966[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];}else{_0x5bfdba[_0x3d9e('0x1d')]=_0x5bfdba[_0x3d9e('0xc')];_0x5bfdba[_0x3d9e('0x16')]=_0x5bfdba['adminEmail'];}logger[_0x3d9e('0xf')]('['+[_0x5bfd58['toUpperCase']()]+_0x3d9e('0x1e'),_0x5bfdba);_0x7f0813(_0x5bfdba);})[_0x3d9e('0x12')](function(_0x19e255){logger[_0x3d9e('0x13')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+']',_0x19e255[_0x3d9e('0x14')]);_0xa2d2e2(_0x19e255[_0x3d9e('0x14')]);});}else{logger[_0x3d9e('0xf')]('['+[_0x5bfd58[_0x3d9e('0x10')]()]+_0x3d9e('0x1f'));_0x5bfdba[_0x3d9e('0x1d')]=_0x5bfdba['adminId'];_0x5bfdba[_0x3d9e('0x16')]=_0x5bfdba[_0x3d9e('0x20')];_0x7f0813(_0x5bfdba);}});};}function createEndUser(_0x593b23,_0x1e5e08,_0x4b1597,_0xac4b98,_0x880464){logger[_0x3d9e('0xf')]('['+[_0x593b23[_0x3d9e('0x10')]()]+_0x3d9e('0x21'),_0x4b1597);return new Promise(function(_0x499c47,_0x409598){var _0x1eafc4={'method':_0x3d9e('0x22'),'uri':_0xac4b98+_0x3d9e('0x23')+_0x880464,'body':{'user_name':_0x4b1597[_0x3d9e('0x2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':!![]};return rp(_0x43426c)['then'](function(_0x3b2380){if(_0x3b2380[_0x3d9e('0xd')][_0x3d9e('0x1b')]>0x0){var _0xf5eef7=_0x3b2380[_0x3d9e('0xd')][0x0][_0x3d9e('0xe')];_0x43d9a5(_0xf5eef7);}else{return createRemoteTag(_0x21be55,_0x428cec,_0x2a25c5,_0x518224)[_0x3d9e('0xb')](function(_0x4008a3){_0x43d9a5(_0x4008a3);});}});});}function assignTagToIncident(_0x3b1ac3,_0x4b4c9e,_0x81ba88,_0x125793,_0x3ece1c){return new Promise(function(_0x5ed0b1,_0x431fa0){var _0x36a31e={'method':'POST','uri':_0x81ba88+'label_entry'+'?'+_0x3ece1c,'body':{'label':_0x3b1ac3,'table':'incident','id_type':_0x3d9e('0x46'),'table_key':_0x125793['ticketId'],'title':_0x3d9e('0x47')+_0x125793['ticketNumber'],'id_display':_0x125793['ticketNumber']},'auth':_0x4b4c9e,'json':!![]};return rp(_0x36a31e)[_0x3d9e('0xb')](function(_0x409dc1){_0x5ed0b1();})['catch'](function(){_0x5ed0b1();});});}function manageTags(_0x1126e4,_0x47856a,_0x3ebce3,_0x2cea69,_0x1b6971,_0x5adae7,_0x2466fc){return new Promise(function(_0x1f44ef,_0x242d49){var _0x56c0bd=[];_0x47856a[_0x3d9e('0x2b')](function(_0x31b6bb){_0x56c0bd[_0x3d9e('0x48')](getRemoteTag(_0x31b6bb,_0x3ebce3,_0x2cea69,_0x5adae7,_0x2466fc));});return Promise[_0x3d9e('0x49')](_0x56c0bd)[_0x3d9e('0xb')](function(_0xd9b91b){if(_0xd9b91b[_0x3d9e('0x1b')]){logger[_0x3d9e('0xf')]('['+[_0x1126e4[_0x3d9e('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xd9b91b);var _0x131997=[];_0xd9b91b['forEach'](function(_0xef079){_0x131997[_0x3d9e('0x48')](assignTagToIncident(_0xef079,_0x3ebce3,_0x2cea69,_0x1b6971,_0x5adae7));});return Promise[_0x3d9e('0x49')](_0x131997)[_0x3d9e('0xb')](function(){_0x1f44ef();})[_0x3d9e('0x12')](function(){_0x1f44ef();});}else{_0x1f44ef();}});});}function getTags(_0x229b95,_0x313947,_0x327157,_0x10179a,_0x33efd9,_0x2308c7){return function(_0x5d7685){return new Promise(function(_0x8fc5f9,_0x1967a4){var _0xc2f89d=[];var _0x76046d=_0x10179a[_0x3d9e('0x4a')];if(_0x76046d&&_0x76046d[_0x3d9e('0x1b')]>0x0){_0xc2f89d=_[_0x3d9e('0x4b')](_0x76046d,_0x3d9e('0x39'));}if(_0xc2f89d[_0x3d9e('0x1b')]>0x0){return manageTags(_0x229b95,_0xc2f89d,_0x313947,_0x327157,_0x5d7685,_0x33efd9,_0x2308c7)['then'](function(){_0x8fc5f9(_0x5d7685);});}else{_0x8fc5f9(_0x5d7685);}});};}function emit(_0x262e06,_0x5197f9,_0x322d39){var _0x3421ce='%26sysparm_record_target%3Dincident'+_0x3d9e('0x4c')+_0x3d9e('0x4d')+_0x3d9e('0x4e');var _0x266bb3={'uri':_0x262e06+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x322d39+_0x3421ce};io['to'](util[_0x3d9e('0x4f')](_0x3d9e('0x50'),_0x5197f9))['emit'](_0x3d9e('0x51'),_0x266bb3);}exports['cs']=function(_0x4ea076,_0x4a75b9,_0x3f5ea2,_0x387e25,_0x49c473,_0x2ade32,_0x5267d9,_0x2e3f47){var _0x4c6be1={};var _0x173e34={'user':_0x2ade32[_0x3d9e('0x52')],'pass':_0x2ade32['password']};var _0x1316fd=_0x3d9e('0x53');var _0x283ed2=_0x3d9e('0x54');_0x2ade32[_0x3d9e('0x55')]=intUtil[_0x3d9e('0x56')](_0x2ade32[_0x3d9e('0x55')]);_0x2ade32['serverUrl']=intUtil['stripTrailingSlash'](_0x2ade32['serverUrl']);var _0x495dd8=util['format'](_0x3d9e('0x57'),_0x2ade32[_0x3d9e('0x55')]);_0x4c6be1[_0x3d9e('0x16')]=!_[_0x3d9e('0x58')](_0x387e25)?_0x387e25[_0x3d9e('0x59')]:null;_0x4c6be1['adminEmail']=_0x2ade32[_0x3d9e('0x59')];_0x4c6be1[_0x3d9e('0x24')]=_0x2e3f47[_0x3d9e('0x32')]()===_0x3d9e('0x3a')?_0x4a75b9[_0x3d9e('0x5a')]:_0x4a75b9[_0x3d9e('0x5b')];_0x4c6be1[_0x3d9e('0x5c')]=_0x2e3f47===_0x3d9e('0x5d')||_0x2e3f47===_0x3d9e('0x5e')?_0x3d9e('0x5d'):_0x3d9e('0x3a');var _0x4e7cf3=util[_0x3d9e('0x4f')](_0x3d9e('0x5f'),_0x2ade32[_0x3d9e('0x60')],_0x4a75b9[_0x3d9e('0x61')],md5(_0x4a75b9[_0x3d9e('0x61')]));if(_0x49c473&&_0x49c473['monitor_format']){logger[_0x3d9e('0xf')](_0x3d9e('0x62'),_0x3d9e('0x63'));_0x4a75b9['recordingURL']=_0x4e7cf3;}else if(_0x5267d9&&_0x5267d9[_0x3d9e('0x64')]&&_0x5267d9['recordingFormat']!==_0x3d9e('0x65')){logger['info'](_0x3d9e('0x66'),_0x3d9e('0x63'));_0x4a75b9[_0x3d9e('0x67')]=_0x4e7cf3;}else{_0x4a75b9[_0x3d9e('0x67')]='';}return getAdminUser(_0x2e3f47,_0x173e34,_0x4c6be1,_0x495dd8,_0x283ed2,_0x1316fd)[_0x3d9e('0xb')](getUser(_0x2e3f47,_0x173e34,_0x495dd8,_0x283ed2,_0x1316fd))[_0x3d9e('0xb')](getEndUser(_0x2e3f47,_0x173e34,_0x495dd8,_0x283ed2,_0x1316fd))[_0x3d9e('0xb')](getTicket(_0x2e3f47,_0x173e34,_0x495dd8,_0x3f5ea2,_0x4a75b9,_0x283ed2))[_0x3d9e('0xb')](function(_0x498000){logger[_0x3d9e('0xf')](util[_0x3d9e('0x4f')](_0x3d9e('0x68'),_0x498000[_0x3d9e('0x41')]));logger[_0x3d9e('0xf')](util[_0x3d9e('0x4f')](_0x3d9e('0x69'),_0x2e3f47));if(_0x2e3f47!=='unmanaged'){logger[_0x3d9e('0xf')]('['+[_0x2e3f47['toUpperCase']()]+']',_0x3d9e('0x6a'));emit(_0x2ade32[_0x3d9e('0x55')],_0x387e25[_0x3d9e('0x39')],_0x498000[_0x3d9e('0x41')]);}})['catch'](function(_0x1a5a18){logger['error']('['+[_0x2e3f47[_0x3d9e('0x10')]()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x3d9e('0x6b')](_0x1a5a18,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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