Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 3911c33..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xcc0f=['variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','incident','assign','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','outbound','destcalleridnum','queue','unmanaged','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','util','md5','ioredis','./util','servicenow','defaults','redis','localhost','socket.io-emitter','GET','then','result','length','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','catch','error','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','message','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','nameField','customField','toString','includes','idField','toLowerCase','content','variable'];(function(_0x5c76be,_0x463757){var _0x2c0e72=function(_0x1ec5e1){while(--_0x1ec5e1){_0x5c76be['push'](_0x5c76be['shift']());}};_0x2c0e72(++_0x463757);}(_0xcc0f,0x1e4));var _0xfcc0=function(_0x58d533,_0x2bcda3){_0x58d533=_0x58d533-0x0;var _0xfb8f79=_0xcc0f[_0x58d533];return _0xfb8f79;};'use strict';var _=require('lodash');var Promise=require(_0xfcc0('0x0'));var rp=require('request-promise');var util=require(_0xfcc0('0x1'));var md5=require(_0xfcc0('0x2'));var Redis=require(_0xfcc0('0x3'));var intUtil=require(_0xfcc0('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xfcc0('0x5'));config['redis']=_[_0xfcc0('0x6')](config[_0xfcc0('0x7')],{'host':_0xfcc0('0x8'),'port':0x18eb});var io=require(_0xfcc0('0x9'))(new Redis(config[_0xfcc0('0x7')]));function getAdminUser(_0x59fdce,_0x313d13,_0x333b47,_0x4fbeb6,_0x48ff54,_0x485d92){return new Promise(function(_0x360a90,_0x4e3af4){var _0x1c9fdd={'method':_0xfcc0('0xa'),'uri':_0x4fbeb6+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x48ff54+'&'+_0x485d92,'auth':_0x313d13,'json':!![]};return rp(_0x1c9fdd)[_0xfcc0('0xb')](function(_0x48936f){if(_0x48936f[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x333b47[_0xfcc0('0xe')]=_0x48936f['result'][0x0][_0xfcc0('0xf')];}logger['info']('['+[_0x59fdce[_0xfcc0('0x10')]()]+_0xfcc0('0x11'),_0x333b47);_0x360a90(_0x333b47);})[_0xfcc0('0x12')](function(_0x18d830){logger[_0xfcc0('0x13')]('['+[_0x59fdce[_0xfcc0('0x10')]()]+']',_0x18d830['message']);_0x4e3af4(_0x18d830['message']);});});}function getUser(_0x527888,_0x2ff972,_0x6da411,_0x406172,_0x4bff8f){return function(_0x5280b5){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x15'),_0x5280b5);return new Promise(function(_0xcec249,_0xc7c5e){if(intUtil[_0xfcc0('0x16')](_0x5280b5[_0xfcc0('0x17')])){var _0x278810={'method':_0xfcc0('0xa'),'uri':_0x6da411+_0xfcc0('0x18')+_0x5280b5[_0xfcc0('0x17')]+'&'+_0x406172+'&'+_0x4bff8f,'auth':_0x2ff972,'json':!![]};logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+'],\x20getUser\x20rp\x20obj',_0x278810);return rp(_0x278810)['then'](function(_0x25f897){logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x19'),_0x25f897);if(_0x25f897[_0xfcc0('0xc')]['length']>0x0&&String(_0x25f897[_0xfcc0('0xc')][0x0][_0xfcc0('0x1a')])===_0xfcc0('0x1b')){_0x5280b5['userId']=_0x25f897['result'][0x0][_0xfcc0('0xf')];}else{_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5['adminId'];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];}logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+_0xfcc0('0x1e'),_0x5280b5);_0xcec249(_0x5280b5);})[_0xfcc0('0x12')](function(_0x156efe){logger['error']('['+[_0x527888['toUpperCase']()]+']',_0x156efe['message']);_0xc7c5e(_0x156efe[_0xfcc0('0x1f')]);});}else{logger[_0xfcc0('0x14')]('['+[_0x527888[_0xfcc0('0x10')]()]+']\x20using\x20admin\x20profile');_0x5280b5[_0xfcc0('0x1c')]=_0x5280b5[_0xfcc0('0xe')];_0x5280b5[_0xfcc0('0x17')]=_0x5280b5[_0xfcc0('0x1d')];_0xcec249(_0x5280b5);}});};}function createEndUser(_0x2aa45e,_0x1a20bf,_0x13f3d2,_0x192e46,_0x34d5ce){logger[_0xfcc0('0x14')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+_0xfcc0('0x20'),_0x13f3d2);return new Promise(function(_0x5beb3b,_0x3bafd5){var _0x5c44e2={'method':_0xfcc0('0x21'),'uri':_0x192e46+_0xfcc0('0x22')+_0x34d5ce,'body':{'user_name':_0x13f3d2[_0xfcc0('0x23')],'roles':_0xfcc0('0x24'),'first_name':_0x13f3d2['endUserNumber'],'active':'true','date_format':_0xfcc0('0x25'),'phone':_0x13f3d2['endUserNumber']},'auth':_0x1a20bf,'json':!![]};return rp(_0x5c44e2)[_0xfcc0('0xb')](function(_0x2fc7ff){logger[_0xfcc0('0x14')]('['+[_0x2aa45e['toUpperCase']()]+_0xfcc0('0x26'),_0x2fc7ff['result']);_0x13f3d2[_0xfcc0('0x27')]=_0x2fc7ff['result']['sys_id'];_0x5beb3b(_0x13f3d2);})[_0xfcc0('0x12')](function(_0x283aad){logger[_0xfcc0('0x13')]('['+[_0x2aa45e[_0xfcc0('0x10')]()]+']',_0x283aad['message']);_0x3bafd5(_0x283aad[_0xfcc0('0x1f')]);});});}function getEndUser(_0x1710f3,_0x1a6563,_0x3230ba,_0x4ae67b,_0x25fbae){return function(_0x160a28){logger[_0xfcc0('0x14')]('['+[_0x1710f3[_0xfcc0('0x10')]()]+_0xfcc0('0x28'),_0x160a28);return new Promise(function(_0xd0384e,_0x30f240){var _0x4baece={'method':_0xfcc0('0xa'),'uri':_0x3230ba+_0xfcc0('0x29')+_0x160a28[_0xfcc0('0x23')]+'&'+_0x4ae67b+'&'+_0x25fbae,'auth':_0x1a6563,'json':!![]};return rp(_0x4baece)[_0xfcc0('0xb')](function(_0x145e89){if(_0x145e89[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){_0x160a28[_0xfcc0('0x27')]=_0x145e89[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2a'),_0x160a28);_0xd0384e(_0x160a28);}else{return createEndUser(_0x1710f3,_0x1a6563,_0x160a28,_0x3230ba,_0x4ae67b)[_0xfcc0('0xb')](function(_0x46337c){logger[_0xfcc0('0x14')]('['+[_0x1710f3['toUpperCase']()]+_0xfcc0('0x2b'),_0x46337c);_0xd0384e(_0x46337c);});}})[_0xfcc0('0x12')](function(_0x53213a){logger[_0xfcc0('0x13')]('['+[_0x1710f3['toUpperCase']()]+']',_0x53213a[_0xfcc0('0x1f')]);_0x30f240(_0x53213a[_0xfcc0('0x1f')]);});});};}function getCustomFields(_0x561e22,_0x261c13){var _0x33fdfb={};if(_0x561e22[_0xfcc0('0xd')]>0x0){_[_0xfcc0('0x2c')](_0x561e22,function(_0xff544a){if(_['includes']([_0xfcc0('0x2d'),_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x30')]&&!_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a['nameField']['toLowerCase']()]=_0xff544a['content'][_0xfcc0('0x32')]();}else if(_[_0xfcc0('0x33')](['string',_0xfcc0('0x2e')],_0xff544a[_0xfcc0('0x2f')])&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0xff544a[_0xfcc0('0x36')][_0xfcc0('0x32')]();}else if(_0xff544a[_0xfcc0('0x2f')]===_0xfcc0('0x37')&&_0xff544a[_0xfcc0('0x38')]&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a['variableName']]['toString']();}else if(_0xff544a['type']===_0xfcc0('0x39')&&_0xff544a['Variable']&&_0xff544a[_0xfcc0('0x3a')]['name']&&_0xff544a[_0xfcc0('0x34')]&&_0xff544a[_0xfcc0('0x31')]){_0x33fdfb[_0xff544a[_0xfcc0('0x34')][_0xfcc0('0x35')]()]=_0x261c13[_0xff544a[_0xfcc0('0x3a')][_0xfcc0('0x3b')][_0xfcc0('0x35')]()][_0xfcc0('0x32')]();}});}return _0x33fdfb;}function getTicket(_0x2d3f9c,_0x14e8b1,_0x38d1fb,_0x2ca08d,_0x3e76c3,_0x144ded){return function(_0x2d6fc6){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c['toUpperCase']()]+_0xfcc0('0x3c'),_0x2d6fc6);return new Promise(function(_0x27034f,_0x1c84ca){var _0x3a9a4b=_0x2d3f9c[_0xfcc0('0x35')]()==='outbound'?_0x2d6fc6[_0xfcc0('0x1c')]:_0x2d6fc6[_0xfcc0('0x27')];var _0x17f75e={'method':_0xfcc0('0x21'),'uri':_0x38d1fb+_0xfcc0('0x3d')+'?'+_0x144ded,'body':Object[_0xfcc0('0x3e')]({},{'active':_0xfcc0('0x1b'),'caller_id':_0x3a9a4b,'assigned_to':_0x2d6fc6['userId'],'short_description':intUtil[_0xfcc0('0x3f')](_0x2ca08d['Subjects'],_0x3e76c3,'\x20'),'description':intUtil['getString'](_0x2ca08d[_0xfcc0('0x40')],_0x3e76c3,'\x0a')},getCustomFields(_0x2ca08d[_0xfcc0('0x41')],_0x3e76c3)),'auth':_0x14e8b1,'json':!![]};return rp(_0x17f75e)[_0xfcc0('0xb')](function(_0x2c5e8b){logger[_0xfcc0('0x14')]('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+_0xfcc0('0x42'),_0x2c5e8b['result']);_0x2d6fc6[_0xfcc0('0x43')]=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0xf')];_0x2d6fc6['ticketNumber']=_0x2c5e8b[_0xfcc0('0xc')][_0xfcc0('0x44')];logger['info']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']\x20getTicket\x20crm',_0x2d6fc6);_0x27034f(_0x2d6fc6);})[_0xfcc0('0x12')](function(_0x1a6310){logger['error']('['+[_0x2d3f9c[_0xfcc0('0x10')]()]+']',_0x1a6310['message']);_0x1c84ca(_0x1a6310[_0xfcc0('0x1f')]);});});};}function createRemoteTag(_0x3d6d1f,_0x39eda4,_0x160bab,_0x1e4592){return new Promise(function(_0xb0c5ac,_0x4de4a6){var _0x32d6f0={'method':_0xfcc0('0x21'),'uri':_0x160bab+_0xfcc0('0x45')+'?'+_0x1e4592,'body':{'short_description':_0x3d6d1f,'global':!![],'active':!![],'name':_0x3d6d1f},'auth':_0x39eda4,'json':!![]};return rp(_0x32d6f0)[_0xfcc0('0xb')](function(_0xbda5a2){var _0xf7f4ae=_0xbda5a2[_0xfcc0('0xc')]['sys_id'];_0xb0c5ac(_0xf7f4ae);});});}function getRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4,_0x2e97da){return new Promise(function(_0x131f36,_0x4ad2d0){var _0x2a2b0b={'method':_0xfcc0('0xa'),'uri':_0x25062d+'label'+_0xfcc0('0x46')+_0x5a5482+'&'+_0x58d5a4,'auth':_0x25d0a4,'json':!![]};return rp(_0x2a2b0b)[_0xfcc0('0xb')](function(_0x299b0b){if(_0x299b0b[_0xfcc0('0xc')][_0xfcc0('0xd')]>0x0){var _0x3f3f94=_0x299b0b[_0xfcc0('0xc')][0x0][_0xfcc0('0xf')];_0x131f36(_0x3f3f94);}else{return createRemoteTag(_0x5a5482,_0x25d0a4,_0x25062d,_0x58d5a4)[_0xfcc0('0xb')](function(_0x1e8db6){_0x131f36(_0x1e8db6);});}});});}function assignTagToIncident(_0x3f98dc,_0x30cb6f,_0x1e6a49,_0x59d919,_0x550165){return new Promise(function(_0x3f32fd,_0x1b3765){var _0x2bca63={'method':_0xfcc0('0x21'),'uri':_0x1e6a49+'label_entry'+'?'+_0x550165,'body':{'label':_0x3f98dc,'table':_0xfcc0('0x3d'),'id_type':_0xfcc0('0x47'),'table_key':_0x59d919[_0xfcc0('0x43')],'title':_0xfcc0('0x48')+_0x59d919[_0xfcc0('0x49')],'id_display':_0x59d919['ticketNumber']},'auth':_0x30cb6f,'json':!![]};return rp(_0x2bca63)['then'](function(_0x376690){_0x3f32fd();})[_0xfcc0('0x12')](function(){_0x3f32fd();});});}function manageTags(_0x40fc01,_0x3aa83c,_0x375c63,_0x550e06,_0x413540,_0x4eedaf,_0x40dd60){return new Promise(function(_0x5b5fe5,_0x375a19){var _0x3acf6c=[];_0x3aa83c[_0xfcc0('0x2c')](function(_0x4bb319){_0x3acf6c['push'](getRemoteTag(_0x4bb319,_0x375c63,_0x550e06,_0x4eedaf,_0x40dd60));});return Promise['all'](_0x3acf6c)[_0xfcc0('0xb')](function(_0x2bd51b){if(_0x2bd51b[_0xfcc0('0xd')]){logger[_0xfcc0('0x14')]('['+[_0x40fc01[_0xfcc0('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x2bd51b);var _0x2a0366=[];_0x2bd51b[_0xfcc0('0x2c')](function(_0x23e199){_0x2a0366[_0xfcc0('0x4a')](assignTagToIncident(_0x23e199,_0x375c63,_0x550e06,_0x413540,_0x4eedaf));});return Promise['all'](_0x2a0366)[_0xfcc0('0xb')](function(){_0x5b5fe5();})[_0xfcc0('0x12')](function(){_0x5b5fe5();});}else{_0x5b5fe5();}});});}function getTags(_0x1eabdb,_0x4f3850,_0x170030,_0x2d87be,_0x5390f1,_0x52f0ac){return function(_0x399800){return new Promise(function(_0xd94c9d,_0x4bdcc4){var _0x4b04e5=[];var _0x66e5c=_0x2d87be[_0xfcc0('0x4b')];if(_0x66e5c&&_0x66e5c[_0xfcc0('0xd')]>0x0){_0x4b04e5=_['map'](_0x66e5c,_0xfcc0('0x3b'));}if(_0x4b04e5[_0xfcc0('0xd')]>0x0){return manageTags(_0x1eabdb,_0x4b04e5,_0x4f3850,_0x170030,_0x399800,_0x5390f1,_0x52f0ac)[_0xfcc0('0xb')](function(){_0xd94c9d(_0x399800);});}else{_0xd94c9d(_0x399800);}});};}function emit(_0xb66351,_0x3f8849,_0x44cb7d){var _0x4a4094=_0xfcc0('0x4c')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xfcc0('0x4d')+_0xfcc0('0x4e');var _0x91b88d={'uri':_0xb66351+_0xfcc0('0x4f')+_0x44cb7d+_0x4a4094};io['to'](util[_0xfcc0('0x50')](_0xfcc0('0x51'),_0x3f8849))[_0xfcc0('0x52')](_0xfcc0('0x53'),_0x91b88d);}exports['cs']=function(_0x30ac58,_0x40f4c8,_0x49fffa,_0x1e9bf8,_0x35c017,_0x29d599,_0x5d7da4,_0x33d186){var _0x1dcd70={};var _0x21dcb8={'user':_0x29d599[_0xfcc0('0x54')],'pass':_0x29d599[_0xfcc0('0x55')]};var _0x46883c=_0xfcc0('0x56');var _0x4a8148='sysparm_display_value=true';_0x29d599[_0xfcc0('0x57')]=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x57')]);_0x29d599['serverUrl']=intUtil[_0xfcc0('0x58')](_0x29d599[_0xfcc0('0x59')]);var _0x547c91=util[_0xfcc0('0x50')](_0xfcc0('0x5a'),_0x29d599[_0xfcc0('0x57')]);_0x1dcd70[_0xfcc0('0x17')]=!_[_0xfcc0('0x5b')](_0x1e9bf8)?_0x1e9bf8['email']:null;_0x1dcd70[_0xfcc0('0x1d')]=_0x29d599['email'];_0x1dcd70['endUserNumber']=_0x33d186[_0xfcc0('0x35')]()===_0xfcc0('0x5c')?_0x40f4c8[_0xfcc0('0x5d')]:_0x40f4c8['calleridnum'];_0x1dcd70['callDirection']=_0x33d186===_0xfcc0('0x5e')||_0x33d186===_0xfcc0('0x5f')?_0xfcc0('0x5e'):_0xfcc0('0x5c');var _0x52a859=util[_0xfcc0('0x50')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x29d599[_0xfcc0('0x59')],_0x40f4c8[_0xfcc0('0x60')],md5(_0x40f4c8[_0xfcc0('0x60')]));if(_0x35c017&&_0x35c017[_0xfcc0('0x61')]){logger[_0xfcc0('0x14')]('[QUEUE]','Recording\x20is\x20enabled!');_0x40f4c8[_0xfcc0('0x62')]=_0x52a859;}else if(_0x5d7da4&&_0x5d7da4[_0xfcc0('0x63')]&&_0x5d7da4[_0xfcc0('0x63')]!==_0xfcc0('0x64')){logger[_0xfcc0('0x14')](_0xfcc0('0x65'),_0xfcc0('0x66'));_0x40f4c8['recordingURL']=_0x52a859;}else{_0x40f4c8[_0xfcc0('0x62')]='';}return getAdminUser(_0x33d186,_0x21dcb8,_0x1dcd70,_0x547c91,_0x4a8148,_0x46883c)[_0xfcc0('0xb')](getUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))['then'](getEndUser(_0x33d186,_0x21dcb8,_0x547c91,_0x4a8148,_0x46883c))[_0xfcc0('0xb')](getTicket(_0x33d186,_0x21dcb8,_0x547c91,_0x49fffa,_0x40f4c8,_0x4a8148))['then'](function(_0x2fbf03){logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x67'),_0x2fbf03[_0xfcc0('0x43')]));logger[_0xfcc0('0x14')](util[_0xfcc0('0x50')](_0xfcc0('0x68'),_0x33d186));if(_0x33d186!==_0xfcc0('0x5f')){logger['info']('['+[_0x33d186[_0xfcc0('0x10')]()]+']',_0xfcc0('0x69'));emit(_0x29d599[_0xfcc0('0x57')],_0x1e9bf8[_0xfcc0('0x3b')],_0x2fbf03[_0xfcc0('0x43')]);}})[_0xfcc0('0x12')](function(_0x586dcc){logger[_0xfcc0('0x13')]('['+[_0x33d186[_0xfcc0('0x10')]()]+_0xfcc0('0x6a'),util[_0xfcc0('0x6b')](_0x586dcc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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