Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 411d3bc..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
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ew Promise(function(_0x18e5c3,_0xdb0856){var _0x1b417b={'method':_0x2f33('0x22'),'uri':_0x3055ed+_0x2f33('0x23')+_0x2fc5ca,'body':{'user_name':_0x2b3d8c[_0x2f33('0x24')],'roles':_0x2f33('0x25'),'first_name':_0x2b3d8c[_0x2f33('0x24')],'active':'true','date_format':_0x2f33('0x26'),'phone':_0x2b3d8c[_0x2f33('0x24')]},'auth':_0x2f5527,'json':!![]};return rp(_0x1b417b)[_0x2f33('0xd')](function(_0x35d845){logger[_0x2f33('0x12')]('['+[_0x1e0414[_0x2f33('0x13')]()]+_0x2f33('0x27'),_0x35d845[_0x2f33('0xe')]);_0x2b3d8c[_0x2f33('0x28')]=_0x35d845[_0x2f33('0xe')][_0x2f33('0x11')];_0x18e5c3(_0x2b3d8c);})[_0x2f33('0x15')](function(_0x11afa8){logger['error']('['+[_0x1e0414[_0x2f33('0x13')]()]+']',_0x11afa8['message']);_0xdb0856(_0x11afa8[_0x2f33('0x17')]);});});}function getEndUser(_0x5a6c03,_0x5e53eb,_0x54c322,_0x21b03c,_0x35855f){return function(_0x4eba31){logger[_0x2f33('0x12')]('['+[_0x5a6c03[_0x2f33('0x13')]()]+_0x2f33('0x29'),_0x4eba31);return new Promise(function(_0x18bc23,_0x2143e5){var _0x16962a={'method':_0x2f33('0xc'),'uri':_0x54c322+_0x2f33('0x2a')+_0x4eba31['endUserNumber']+'&'+_0x21b03c+'&'+_0x35855f,'auth':_0x5e53eb,'json':!![]};return rp(_0x16962a)[_0x2f33('0xd')](function(_0x1dd5e4){if(_0x1dd5e4[_0x2f33('0xe')]['length']>0x0){_0x4eba31[_0x2f33('0x28')]=_0x1dd5e4['result'][0x0]['sys_id'];logger['info']('['+[_0x5a6c03[_0x2f33('0x13')]()]+_0x2f33('0x2b'),_0x4eba31);_0x18bc23(_0x4eba31);}else{return createEndUser(_0x5a6c03,_0x5e53eb,_0x4eba31,_0x54c322,_0x21b03c)['then'](function(_0x425669){logger[_0x2f33('0x12')]('['+[_0x5a6c03['toUpperCase']()]+_0x2f33('0x2c'),_0x425669);_0x18bc23(_0x425669);});}})[_0x2f33('0x15')](function(_0x559ac8){logger[_0x2f33('0x16')]('['+[_0x5a6c03[_0x2f33('0x13')]()]+']',_0x559ac8[_0x2f33('0x17')]);_0x2143e5(_0x559ac8[_0x2f33('0x17')]);});});};}function getCustomFields(_0x534e54,_0x28ad28){var _0xd0c220={};if(_0x534e54[_0x2f33('0xf')]>0x0){_[_0x2f33('0x2d')](_0x534e54,function(_0x46480d){if(_[_0x2f33('0x2e')]([_0x2f33('0x2f'),_0x2f33('0x30')],_0x46480d[_0x2f33('0x31')])&&_0x46480d[_0x2f33('0x32')]&&!_0x46480d[_0x2f33('0x33')]){_0xd0c220[_0x46480d[_0x2f33('0x32')][_0x2f33('0x34')]()]=_0x46480d[_0x2f33('0x35')][_0x2f33('0x36')]();}else if(_['includes']([_0x2f33('0x2f'),_0x2f33('0x30')],_0x46480d[_0x2f33('0x31')])&&_0x46480d[_0x2f33('0x37')]&&_0x46480d[_0x2f33('0x33')]){_0xd0c220[_0x46480d[_0x2f33('0x37')]['toLowerCase']()]=_0x46480d[_0x2f33('0x35')][_0x2f33('0x36')]();}else if(_0x46480d[_0x2f33('0x31')]===_0x2f33('0x38')&&_0x46480d[_0x2f33('0x39')]&&_0x46480d[_0x2f33('0x37')]&&_0x46480d[_0x2f33('0x33')]){_0xd0c220[_0x46480d[_0x2f33('0x37')][_0x2f33('0x34')]()]=_0x28ad28[_0x46480d[_0x2f33('0x39')]][_0x2f33('0x36')]();}else if(_0x46480d['type']===_0x2f33('0x3a')&&_0x46480d[_0x2f33('0x3b')]&&_0x46480d[_0x2f33('0x3b')][_0x2f33('0x3c')]&&_0x46480d['idField']&&_0x46480d['customField']){_0xd0c220[_0x46480d['idField'][_0x2f33('0x34')]()]=_0x28ad28[_0x46480d['Variable'][_0x2f33('0x3c')][_0x2f33('0x34')]()][_0x2f33('0x36')]();}});}return _0xd0c220;}function getTicket(_0x127bb9,_0x2df41c,_0xf2e91a,_0x5973a2,_0x1c0b27,_0x3096ef){return function(_0x1881b3){logger['info']('['+[_0x127bb9[_0x2f33('0x13')]()]+_0x2f33('0x3d'),_0x1881b3);return new Promise(function(_0x35de77,_0x1bab39){var _0x1dfe30=_0x127bb9['toLowerCase']()===_0x2f33('0x3e')?_0x1881b3['userId']:_0x1881b3[_0x2f33('0x28')];var _0x395ed1={'method':_0x2f33('0x22'),'uri':_0xf2e91a+_0x2f33('0x3f')+'?'+_0x3096ef,'body':Object[_0x2f33('0x40')]({},{'active':_0x2f33('0x41'),'caller_id':_0x1dfe30,'assigned_to':_0x1881b3['userId'],'short_description':intUtil[_0x2f33('0x42')](_0x5973a2[_0x2f33('0x43')],_0x1c0b27,'\x20'),'description':intUtil[_0x2f33('0x42')](_0x5973a2[_0x2f33('0x44')],_0x1c0b27,'\x0a')},getCustomFields(_0x5973a2[_0x2f33('0x45')],_0x1c0b27)),'auth':_0x2df41c,'json':!![]};return rp(_0x395ed1)[_0x2f33('0xd')](function(_0x41e476){logger[_0x2f33('0x12')]('['+[_0x127bb9[_0x2f33('0x13')]()]+_0x2f33('0x46'),_0x41e476['result']);_0x1881b3[_0x2f33('0x47')]=_0x41e476[_0x2f33('0xe')][_0x2f33('0x11')];_0x1881b3[_0x2f33('0x48')]=_0x41e476[_0x2f33('0xe')][_0x2f33('0x49')];logger[_0x2f33('0x12')]('['+[_0x127bb9['toUpperCase']()]+_0x2f33('0x4a'),_0x1881b3);_0x35de77(_0x1881b3);})['catch'](function(_0xd530){logger[_0x2f33('0x16')]('['+[_0x127bb9[_0x2f33('0x13')]()]+']',_0xd530[_0x2f33('0x17')]);_0x1bab39(_0xd530[_0x2f33('0x17')]);});});};}function createRemoteTag(_0x100861,_0x187bfd,_0x7f575f,_0x25781d){return new Promise(function(_0x3e369e,_0x138e39){var _0x23f73e={'method':_0x2f33('0x22'),'uri':_0x7f575f+_0x2f33('0x4b')+'?'+_0x25781d,'body':{'short_description':_0x100861,'global':!![],'active':!![],'name':_0x100861},'auth':_0x187bfd,'json':!![]};return rp(_0x23f73e)[_0x2f33('0xd')](function(_0x4f21df){var _0x28433e=_0x4f21df[_0x2f33('0xe')]['sys_id'];_0x3e369e(_0x28433e);});});}function getRemoteTag(_0x413c88,_0x3333af,_0x4ec27f,_0x3e7b3d,_0x4c786d){return new Promise(function(_0xc5442e,_0x191897){var _0x45bcfa={'method':'GET','uri':_0x4ec27f+_0x2f33('0x4b')+_0x2f33('0x4c')+_0x413c88+'&'+_0x3e7b3d,'auth':_0x3333af,'json':!![]};return rp(_0x45bcfa)[_0x2f33('0xd')](function(_0x530532){if(_0x530532['result'][_0x2f33('0xf')]>0x0){var _0x5e12be=_0x530532[_0x2f33('0xe')][0x0][_0x2f33('0x11')];_0xc5442e(_0x5e12be);}else{return createRemoteTag(_0x413c88,_0x3333af,_0x4ec27f,_0x3e7b3d)[_0x2f33('0xd')](function(_0x1b6568){_0xc5442e(_0x1b6568);});}});});}function assignTagToIncident(_0x5ab6ed,_0x30f2ea,_0x33aec6,_0x244474,_0x405b7a){return new Promise(function(_0x4bf347,_0x4c4d4f){var _0xc106b={'method':'POST','uri':_0x33aec6+'label_entry'+'?'+_0x405b7a,'body':{'label':_0x5ab6ed,'table':_0x2f33('0x3f'),'id_type':'Incident','table_key':_0x244474[_0x2f33('0x47')],'title':_0x2f33('0x4d')+_0x244474[_0x2f33('0x48')],'id_display':_0x244474['ticketNumber']},'auth':_0x30f2ea,'json':!![]};return rp(_0xc106b)['then'](function(_0x4746eb){_0x4bf347();})[_0x2f33('0x15')](function(){_0x4bf347();});});}function manageTags(_0x4006d9,_0x1df263,_0x3ee9f2,_0x109fc8,_0x450f23,_0x4b2369,_0x37e325){return new Promise(function(_0xd5c5bf,_0x189440){var _0x2e6468=[];_0x1df263[_0x2f33('0x2d')](function(_0x15e0db){_0x2e6468[_0x2f33('0x4e')](getRemoteTag(_0x15e0db,_0x3ee9f2,_0x109fc8,_0x4b2369,_0x37e325));});return Promise[_0x2f33('0x4f')](_0x2e6468)['then'](function(_0x132d37){if(_0x132d37[_0x2f33('0xf')]){logger[_0x2f33('0x12')]('['+[_0x4006d9['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x132d37);var _0x4a8bc0=[];_0x132d37['forEach'](function(_0x40490f){_0x4a8bc0[_0x2f33('0x4e')](assignTagToIncident(_0x40490f,_0x3ee9f2,_0x109fc8,_0x450f23,_0x4b2369));});return Promise['all'](_0x4a8bc0)[_0x2f33('0xd')](function(){_0xd5c5bf();})[_0x2f33('0x15')](function(){_0xd5c5bf();});}else{_0xd5c5bf();}});});}function getTags(_0x4bce06,_0x49d3de,_0x40d5df,_0x44686d,_0x3f5769,_0x266545){return function(_0x2db8bf){return new Promise(function(_0x463b88,_0x5ee8ad){var _0x46176c=[];var _0x52c252=_0x44686d[_0x2f33('0x50')];if(_0x52c252&&_0x52c252[_0x2f33('0xf')]>0x0){_0x46176c=_[_0x2f33('0x51')](_0x52c252,'name');}if(_0x46176c[_0x2f33('0xf')]>0x0){return manageTags(_0x4bce06,_0x46176c,_0x49d3de,_0x40d5df,_0x2db8bf,_0x3f5769,_0x266545)[_0x2f33('0xd')](function(){_0x463b88(_0x2db8bf);});}else{_0x463b88(_0x2db8bf);}});};}function emit(_0x1258bd,_0x2518a6,_0x4d2b8f){var _0x8129c6='%26sysparm_record_target%3Dincident'+_0x2f33('0x52')+_0x2f33('0x53')+_0x2f33('0x54');var _0x27c48c={'uri':_0x1258bd+_0x2f33('0x55')+_0x4d2b8f+_0x8129c6};io['to'](util[_0x2f33('0x56')](_0x2f33('0x57'),_0x2518a6))[_0x2f33('0x58')](_0x2f33('0x59'),_0x27c48c);}exports['cs']=function(_0x140e03,_0x59ae63,_0x84e539,_0x5ef7b8,_0x18786d,_0x2c39ca,_0x5c4b4e,_0x2579a4){var _0x322428={};var _0x5d0077={'user':_0x2c39ca['username'],'pass':_0x2c39ca[_0x2f33('0x5a')]};var _0x272dd8=_0x2f33('0x5b');var _0x5eb218=_0x2f33('0x5c');_0x2c39ca['remoteUri']=intUtil[_0x2f33('0x5d')](_0x2c39ca[_0x2f33('0x5e')]);_0x2c39ca[_0x2f33('0x5f')]=intUtil[_0x2f33('0x5d')](_0x2c39ca[_0x2f33('0x5f')]);var _0xffea0a=util[_0x2f33('0x56')]('%s/api/now/table/',_0x2c39ca['remoteUri']);_0x322428[_0x2f33('0x1a')]=!_[_0x2f33('0x60')](_0x5ef7b8)?_0x5ef7b8[_0x2f33('0x61')]:null;_0x322428[_0x2f33('0x20')]=_0x2c39ca[_0x2f33('0x61')];_0x322428[_0x2f33('0x24')]=_0x2579a4[_0x2f33('0x34')]()===_0x2f33('0x3e')?_0x59ae63[_0x2f33('0x62')]:_0x59ae63[_0x2f33('0x63')];_0x322428[_0x2f33('0x64')]=_0x2579a4===_0x2f33('0x65')||_0x2579a4===_0x2f33('0x66')?_0x2f33('0x65'):'outbound';var _0x2a999e=util['format'](_0x2f33('0x67'),_0x2c39ca[_0x2f33('0x5f')],_0x59ae63[_0x2f33('0x68')],md5(_0x59ae63[_0x2f33('0x68')]));if(_0x18786d&&_0x18786d['monitor_format']){logger[_0x2f33('0x12')](_0x2f33('0x69'),_0x2f33('0x6a'));_0x59ae63[_0x2f33('0x6b')]=_0x2a999e;}else if(_0x5c4b4e&&_0x5c4b4e[_0x2f33('0x6c')]&&_0x5c4b4e[_0x2f33('0x6c')]!==_0x2f33('0x6d')){logger[_0x2f33('0x12')](_0x2f33('0x6e'),_0x2f33('0x6a'));_0x59ae63[_0x2f33('0x6b')]=_0x2a999e;}else{_0x59ae63[_0x2f33('0x6b')]='';}return getAdminUser(_0x2579a4,_0x5d0077,_0x322428,_0xffea0a,_0x5eb218,_0x272dd8)['then'](getUser(_0x2579a4,_0x5d0077,_0xffea0a,_0x5eb218,_0x272dd8))[_0x2f33('0xd')](getEndUser(_0x2579a4,_0x5d0077,_0xffea0a,_0x5eb218,_0x272dd8))[_0x2f33('0xd')](getTicket(_0x2579a4,_0x5d0077,_0xffea0a,_0x84e539,_0x59ae63,_0x5eb218))[_0x2f33('0xd')](function(_0x314e40){logger[_0x2f33('0x12')](util['format']('The\x20ticket\x20ID\x20is:\x20%s',_0x314e40[_0x2f33('0x47')]));logger[_0x2f33('0x12')](util[_0x2f33('0x56')](_0x2f33('0x6f'),_0x2579a4));if(_0x2579a4!==_0x2f33('0x66')){logger['info']('['+[_0x2579a4['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x2c39ca[_0x2f33('0x5e')],_0x5ef7b8[_0x2f33('0x3c')],_0x314e40[_0x2f33('0x47')]);}})[_0x2f33('0x15')](function(_0x52b62a){logger[_0x2f33('0x16')]('['+[_0x2579a4[_0x2f33('0x13')]()]+_0x2f33('0x70'),util[_0x2f33('0x71')](_0x52b62a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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