Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 44f12b9..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6e1e=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','catch','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','adminId','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','adminEmail','POST','sys_user?','user','endUserNumber','System','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','customField','nameField','toLowerCase','toString','includes','idField','customVariable','Variable','name','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','email','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0xf85fb3,_0x280fe6){var _0x4a9d43=function(_0x1d17d4){while(--_0x1d17d4){_0xf85fb3['push'](_0xf85fb3['shift']());}};_0x4a9d43(++_0x280fe6);}(_0x6e1e,0x142));var _0xe6e1=function(_0x488608,_0x597220){_0x488608=_0x488608-0x0;var _0xba3d8=_0x6e1e[_0x488608];return _0xba3d8;};'use strict';var _=require(_0xe6e1('0x0'));var Promise=require(_0xe6e1('0x1'));var rp=require(_0xe6e1('0x2'));var util=require(_0xe6e1('0x3'));var md5=require(_0xe6e1('0x4'));var Redis=require(_0xe6e1('0x5'));var intUtil=require(_0xe6e1('0x6'));var config=require(_0xe6e1('0x7'));var logger=require('../../../../config/logger')('servicenow');config['redis']=_[_0xe6e1('0x8')](config[_0xe6e1('0x9')],{'host':_0xe6e1('0xa'),'port':0x18eb});var io=require(_0xe6e1('0xb'))(new Redis(config[_0xe6e1('0x9')]));function getAdminUser(_0x1edc48,_0x3084b3,_0x1b1e54,_0xc1d10b,_0x2eedbb,_0x1269de){return new Promise(function(_0x1319ae,_0x100a35){var _0x107f98={'method':_0xe6e1('0xc'),'uri':_0xc1d10b+_0xe6e1('0xd')+'&'+_0x2eedbb+'&'+_0x1269de,'auth':_0x3084b3,'json':!![]};return rp(_0x107f98)[_0xe6e1('0xe')](function(_0x3b62c4){if(_0x3b62c4[_0xe6e1('0xf')]['length']>0x0){_0x1b1e54['adminId']=_0x3b62c4['result'][0x0][_0xe6e1('0x10')];}logger['info']('['+[_0x1edc48[_0xe6e1('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1b1e54);_0x1319ae(_0x1b1e54);})[_0xe6e1('0x12')](function(_0x3d338d){logger['error']('['+[_0x1edc48['toUpperCase']()]+']',_0x3d338d['message']);_0x100a35(_0x3d338d[_0xe6e1('0x13')]);});});}function getUser(_0x862804,_0x41c528,_0xa8e36,_0x3fac60,_0x2ede78){return function(_0xbee614){logger[_0xe6e1('0x14')]('['+[_0x862804['toUpperCase']()]+_0xe6e1('0x15'),_0xbee614);return new Promise(function(_0xc4b871,_0x443745){if(intUtil['validateEmail'](_0xbee614['userEmail'])){var _0x5761f7={'method':_0xe6e1('0xc'),'uri':_0xa8e36+'sys_user?sysparm_query=email%3D'+_0xbee614[_0xe6e1('0x16')]+'&'+_0x3fac60+'&'+_0x2ede78,'auth':_0x41c528,'json':!![]};logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x17'),_0x5761f7);return rp(_0x5761f7)[_0xe6e1('0xe')](function(_0x455e22){logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x18'),_0x455e22);if(_0x455e22['result'][_0xe6e1('0x19')]>0x0&&String(_0x455e22[_0xe6e1('0xf')][0x0][_0xe6e1('0x1a')])===_0xe6e1('0x1b')){_0xbee614['userId']=_0x455e22[_0xe6e1('0xf')][0x0]['sys_id'];}else{_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614['adminEmail'];}logger['info']('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x1e'),_0xbee614);_0xc4b871(_0xbee614);})[_0xe6e1('0x12')](function(_0x2825e1){logger[_0xe6e1('0x1f')]('['+[_0x862804[_0xe6e1('0x11')]()]+']',_0x2825e1['message']);_0x443745(_0x2825e1[_0xe6e1('0x13')]);});}else{logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x20'));_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614[_0xe6e1('0x21')];_0xc4b871(_0xbee614);}});};}function createEndUser(_0x3447b2,_0x5acd73,_0x1ca7ee,_0x5cf557,_0x3901ac){logger[_0xe6e1('0x14')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x1ca7ee);return new Promise(function(_0x10a573,_0x421099){var _0x503d30={'method':_0xe6e1('0x22'),'uri':_0x5cf557+_0xe6e1('0x23')+_0x3901ac,'body':{'user_name':_0x1ca7ee['endUserNumber'],'roles':_0xe6e1('0x24'),'first_name':_0x1ca7ee[_0xe6e1('0x25')],'active':_0xe6e1('0x1b'),'date_format':_0xe6e1('0x26'),'phone':_0x1ca7ee[_0xe6e1('0x25')]},'auth':_0x5acd73,'json':!![]};return rp(_0x503d30)[_0xe6e1('0xe')](function(_0x3359e4){logger['info']('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20EndUser\x20schema',_0x3359e4[_0xe6e1('0xf')]);_0x1ca7ee[_0xe6e1('0x27')]=_0x3359e4[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x10a573(_0x1ca7ee);})[_0xe6e1('0x12')](function(_0x4099ec){logger[_0xe6e1('0x1f')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+']',_0x4099ec['message']);_0x421099(_0x4099ec[_0xe6e1('0x13')]);});});}function getEndUser(_0x19a6e8,_0x42517b,_0x4a5484,_0x45c90d,_0x1c7143){return function(_0x412c56){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x412c56);return new Promise(function(_0x169e28,_0x2d1777){var _0xfb869b={'method':_0xe6e1('0xc'),'uri':_0x4a5484+_0xe6e1('0x28')+_0x412c56[_0xe6e1('0x25')]+'&'+_0x45c90d+'&'+_0x1c7143,'auth':_0x42517b,'json':!![]};return rp(_0xfb869b)[_0xe6e1('0xe')](function(_0x26115b){if(_0x26115b['result'][_0xe6e1('0x19')]>0x0){_0x412c56[_0xe6e1('0x27')]=_0x26115b[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x29'),_0x412c56);_0x169e28(_0x412c56);}else{return createEndUser(_0x19a6e8,_0x42517b,_0x412c56,_0x4a5484,_0x45c90d)[_0xe6e1('0xe')](function(_0x57f636){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x2a'),_0x57f636);_0x169e28(_0x57f636);});}})[_0xe6e1('0x12')](function(_0x3ff136){logger['error']('['+[_0x19a6e8[_0xe6e1('0x11')]()]+']',_0x3ff136[_0xe6e1('0x13')]);_0x2d1777(_0x3ff136[_0xe6e1('0x13')]);});});};}function getCustomFields(_0x51419b,_0x2765b2){var _0x1e7449={};if(_0x51419b['length']>0x0){_[_0xe6e1('0x2b')](_0x51419b,function(_0x5f2950){if(_['includes']([_0xe6e1('0x2c'),_0xe6e1('0x2d')],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950['nameField']&&!_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x30')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_[_0xe6e1('0x33')]([_0xe6e1('0x2c'),'picklist'],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_0x5f2950[_0xe6e1('0x2e')]==='variable'&&_0x5f2950['variableName']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')]['toLowerCase']()]=_0x2765b2[_0x5f2950['variableName']]['toString']();}else if(_0x5f2950[_0xe6e1('0x2e')]===_0xe6e1('0x35')&&_0x5f2950[_0xe6e1('0x36')]&&_0x5f2950[_0xe6e1('0x36')]['name']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x2765b2[_0x5f2950[_0xe6e1('0x36')][_0xe6e1('0x37')][_0xe6e1('0x31')]()][_0xe6e1('0x32')]();}});}return _0x1e7449;}function getTicket(_0x2783cc,_0x2e99cc,_0x4f87c2,_0x3c1b6f,_0x1782d5,_0x272b80){return function(_0x21c3f0){logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+']\x20getTicket\x20input\x20crm',_0x21c3f0);return new Promise(function(_0x2dfa69,_0x2c4640){var _0x44fb5a=_0x2783cc[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x21c3f0[_0xe6e1('0x1c')]:_0x21c3f0[_0xe6e1('0x27')];var _0xd72181={'method':_0xe6e1('0x22'),'uri':_0x4f87c2+'incident'+'?'+_0x272b80,'body':Object[_0xe6e1('0x39')]({},{'active':_0xe6e1('0x1b'),'caller_id':_0x44fb5a,'assigned_to':_0x21c3f0[_0xe6e1('0x1c')],'short_description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3b')],_0x1782d5,'\x20'),'description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3c')],_0x1782d5,'\x0a')},getCustomFields(_0x3c1b6f[_0xe6e1('0x3d')],_0x1782d5)),'auth':_0x2e99cc,'json':!![]};return rp(_0xd72181)[_0xe6e1('0xe')](function(_0x4390a2){logger['info']('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x3e'),_0x4390a2['result']);_0x21c3f0[_0xe6e1('0x3f')]=_0x4390a2['result'][_0xe6e1('0x10')];_0x21c3f0[_0xe6e1('0x40')]=_0x4390a2[_0xe6e1('0xf')]['number'];logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x41'),_0x21c3f0);_0x2dfa69(_0x21c3f0);})['catch'](function(_0x5946d6){logger['error']('['+[_0x2783cc[_0xe6e1('0x11')]()]+']',_0x5946d6[_0xe6e1('0x13')]);_0x2c4640(_0x5946d6[_0xe6e1('0x13')]);});});};}function createRemoteTag(_0x154a5c,_0xde8ed4,_0x59cdeb,_0x5ab30d){return new Promise(function(_0x19d041,_0x59b5de){var _0x23005b={'method':'POST','uri':_0x59cdeb+_0xe6e1('0x42')+'?'+_0x5ab30d,'body':{'short_description':_0x154a5c,'global':!![],'active':!![],'name':_0x154a5c},'auth':_0xde8ed4,'json':!![]};return rp(_0x23005b)[_0xe6e1('0xe')](function(_0xc53891){var _0x48cfd0=_0xc53891[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x19d041(_0x48cfd0);});});}function getRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd,_0x29e62a){return new Promise(function(_0x4a43de,_0x377a51){var _0x4607dc={'method':'GET','uri':_0x11b792+_0xe6e1('0x42')+_0xe6e1('0x43')+_0x10dcc3+'&'+_0x1df4dd,'auth':_0x2cfce8,'json':!![]};return rp(_0x4607dc)[_0xe6e1('0xe')](function(_0x3860c7){if(_0x3860c7[_0xe6e1('0xf')][_0xe6e1('0x19')]>0x0){var _0x21a030=_0x3860c7[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];_0x4a43de(_0x21a030);}else{return createRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd)[_0xe6e1('0xe')](function(_0x1c60fa){_0x4a43de(_0x1c60fa);});}});});}function assignTagToIncident(_0xe17e4b,_0x44c38b,_0x369ffb,_0xa7f80e,_0x25cedc){return new Promise(function(_0x17b5ee,_0x1de59b){var _0x9b3346={'method':_0xe6e1('0x22'),'uri':_0x369ffb+_0xe6e1('0x44')+'?'+_0x25cedc,'body':{'label':_0xe17e4b,'table':_0xe6e1('0x45'),'id_type':_0xe6e1('0x46'),'table_key':_0xa7f80e['ticketId'],'title':_0xe6e1('0x47')+_0xa7f80e[_0xe6e1('0x40')],'id_display':_0xa7f80e['ticketNumber']},'auth':_0x44c38b,'json':!![]};return rp(_0x9b3346)['then'](function(_0x2e4165){_0x17b5ee();})[_0xe6e1('0x12')](function(){_0x17b5ee();});});}function manageTags(_0x41f7d0,_0x13264c,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67,_0x21583a){return new Promise(function(_0x1f3dd8,_0x101884){var _0x3acd3d=[];_0x13264c[_0xe6e1('0x2b')](function(_0x35303a){_0x3acd3d[_0xe6e1('0x48')](getRemoteTag(_0x35303a,_0x216dc3,_0x2ef2e8,_0x1ece67,_0x21583a));});return Promise[_0xe6e1('0x49')](_0x3acd3d)[_0xe6e1('0xe')](function(_0x35e2ea){if(_0x35e2ea[_0xe6e1('0x19')]){logger['info']('['+[_0x41f7d0[_0xe6e1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x35e2ea);var _0x4a0807=[];_0x35e2ea['forEach'](function(_0x540364){_0x4a0807[_0xe6e1('0x48')](assignTagToIncident(_0x540364,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67));});return Promise[_0xe6e1('0x49')](_0x4a0807)['then'](function(){_0x1f3dd8();})[_0xe6e1('0x12')](function(){_0x1f3dd8();});}else{_0x1f3dd8();}});});}function getTags(_0x3faff2,_0x16ff9c,_0x2f3c64,_0x22f153,_0x15d157,_0x36fa8b){return function(_0x571f8f){return new Promise(function(_0x213c94,_0x4860d0){var _0x5d7692=[];var _0x17a133=_0x22f153[_0xe6e1('0x4a')];if(_0x17a133&&_0x17a133[_0xe6e1('0x19')]>0x0){_0x5d7692=_[_0xe6e1('0x4b')](_0x17a133,'name');}if(_0x5d7692['length']>0x0){return manageTags(_0x3faff2,_0x5d7692,_0x16ff9c,_0x2f3c64,_0x571f8f,_0x15d157,_0x36fa8b)[_0xe6e1('0xe')](function(){_0x213c94(_0x571f8f);});}else{_0x213c94(_0x571f8f);}});};}function emit(_0x43ecfb,_0x4dbc64,_0x182230){var _0x5ec29f='%26sysparm_record_target%3Dincident'+_0xe6e1('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x24c84a={'uri':_0x43ecfb+_0xe6e1('0x4d')+_0x182230+_0x5ec29f};io['to'](util[_0xe6e1('0x4e')]('user:%s',_0x4dbc64))[_0xe6e1('0x4f')]('trigger:browser:url',_0x24c84a);}exports['cs']=function(_0x20b982,_0x3504af,_0x404971,_0xeaea72,_0x2f53b6,_0x174c68,_0x5b2a83,_0x392ac2){var _0x422c93={};var _0x3d9e06={'user':_0x174c68[_0xe6e1('0x50')],'pass':_0x174c68['password']};var _0x568d61=_0xe6e1('0x51');var _0xf160de=_0xe6e1('0x52');_0x174c68[_0xe6e1('0x53')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x53')]);_0x174c68[_0xe6e1('0x55')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x55')]);var _0x48d03a=util[_0xe6e1('0x4e')]('%s/api/now/table/',_0x174c68[_0xe6e1('0x53')]);_0x422c93[_0xe6e1('0x16')]=!_[_0xe6e1('0x56')](_0xeaea72)?_0xeaea72[_0xe6e1('0x57')]:null;_0x422c93['adminEmail']=_0x174c68['email'];_0x422c93[_0xe6e1('0x25')]=_0x392ac2[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x3504af['destcalleridnum']:_0x3504af[_0xe6e1('0x58')];_0x422c93[_0xe6e1('0x59')]=_0x392ac2===_0xe6e1('0x5a')||_0x392ac2===_0xe6e1('0x5b')?_0xe6e1('0x5a'):_0xe6e1('0x38');var _0x3c6fe4=util[_0xe6e1('0x4e')](_0xe6e1('0x5c'),_0x174c68[_0xe6e1('0x55')],_0x3504af[_0xe6e1('0x5d')],md5(_0x3504af['uniqueid']));if(_0x2f53b6&&_0x2f53b6[_0xe6e1('0x5e')]){logger[_0xe6e1('0x14')](_0xe6e1('0x5f'),_0xe6e1('0x60'));_0x3504af['recordingURL']=_0x3c6fe4;}else if(_0x5b2a83&&_0x5b2a83[_0xe6e1('0x61')]&&_0x5b2a83[_0xe6e1('0x61')]!==_0xe6e1('0x62')){logger[_0xe6e1('0x14')](_0xe6e1('0x63'),_0xe6e1('0x60'));_0x3504af[_0xe6e1('0x64')]=_0x3c6fe4;}else{_0x3504af[_0xe6e1('0x64')]='';}return getAdminUser(_0x392ac2,_0x3d9e06,_0x422c93,_0x48d03a,_0xf160de,_0x568d61)[_0xe6e1('0xe')](getUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getEndUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getTicket(_0x392ac2,_0x3d9e06,_0x48d03a,_0x404971,_0x3504af,_0xf160de))[_0xe6e1('0xe')](function(_0x134949){logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x65'),_0x134949[_0xe6e1('0x3f')]));logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x66'),_0x392ac2));if(_0x392ac2!==_0xe6e1('0x5b')){logger['info']('['+[_0x392ac2[_0xe6e1('0x11')]()]+']',_0xe6e1('0x67'));emit(_0x174c68[_0xe6e1('0x53')],_0xeaea72[_0xe6e1('0x37')],_0x134949['ticketId']);}})[_0xe6e1('0x12')](function(_0xd64ebc){logger[_0xe6e1('0x1f')]('['+[_0x392ac2[_0xe6e1('0x11')]()]+_0xe6e1('0x68'),util[_0xe6e1('0x69')](_0xd64ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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