Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 8d5e55b..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
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+_0x5a42('0x22')+_0x2f9756,'body':{'user_name':_0x233cbf[_0x5a42('0x23')],'roles':'user','first_name':_0x233cbf[_0x5a42('0x23')],'active':_0x5a42('0x1c'),'date_format':_0x5a42('0x24'),'phone':_0x233cbf[_0x5a42('0x23')]},'auth':_0x11f338,'json':!![]};return rp(_0x46dd7a)[_0x5a42('0x1a')](function(_0x52b050){logger[_0x5a42('0xf')]('['+[_0x3405a5[_0x5a42('0x10')]()]+_0x5a42('0x25'),_0x52b050[_0x5a42('0xb')]);_0x233cbf[_0x5a42('0x26')]=_0x52b050[_0x5a42('0xb')][_0x5a42('0xe')];_0x26a467(_0x233cbf);})[_0x5a42('0x12')](function(_0x3ce7c2){logger[_0x5a42('0x13')]('['+[_0x3405a5[_0x5a42('0x10')]()]+']',_0x3ce7c2[_0x5a42('0x14')]);_0x5c6e3c(_0x3ce7c2['message']);});});}function getEndUser(_0x2a3cc8,_0x738bf9,_0x237d43,_0x3aae82,_0x245063){return function(_0x13a7fe){logger[_0x5a42('0xf')]('['+[_0x2a3cc8[_0x5a42('0x10')]()]+'],\x20getEndUser\x20input\x20crm',_0x13a7fe);return new Promise(function(_0x2f3033,_0x3520d0){var _0xbc9459={'method':_0x5a42('0x18'),'uri':_0x237d43+_0x5a42('0x27')+_0x13a7fe['endUserNumber']+'&'+_0x3aae82+'&'+_0x245063,'auth':_0x738bf9,'json':!![]};return rp(_0xbc9459)[_0x5a42('0x1a')](function(_0x1f3ad1){if(_0x1f3ad1[_0x5a42('0xb')]['length']>0x0){_0x13a7fe[_0x5a42('0x26')]=_0x1f3ad1[_0x5a42('0xb')][0x0][_0x5a42('0xe')];logger[_0x5a42('0xf')]('['+[_0x2a3cc8['toUpperCase']()]+_0x5a42('0x28'),_0x13a7fe);_0x2f3033(_0x13a7fe);}else{return createEndUser(_0x2a3cc8,_0x738bf9,_0x13a7fe,_0x237d43,_0x3aae82)[_0x5a42('0x1a')](function(_0x59ec4e){logger[_0x5a42('0xf')]('['+[_0x2a3cc8['toUpperCase']()]+_0x5a42('0x29'),_0x59ec4e);_0x2f3033(_0x59ec4e);});}})[_0x5a42('0x12')](function(_0x59cf1b){logger[_0x5a42('0x13')]('['+[_0x2a3cc8['toUpperCase']()]+']',_0x59cf1b[_0x5a42('0x14')]);_0x3520d0(_0x59cf1b['message']);});});};}function getCustomFields(_0x554a58,_0x1bbbaf){var _0x55922b={};if(_0x554a58[_0x5a42('0xc')]>0x0){_[_0x5a42('0x2a')](_0x554a58,function(_0x56b090){if(_[_0x5a42('0x2b')]([_0x5a42('0x2c'),_0x5a42('0x2d')],_0x56b090[_0x5a42('0x2e')])&&_0x56b090[_0x5a42('0x2f')]&&!_0x56b090[_0x5a42('0x30')]){_0x55922b[_0x56b090[_0x5a42('0x2f')]['toLowerCase']()]=_0x56b090['content'][_0x5a42('0x31')]();}else if(_[_0x5a42('0x2b')]([_0x5a42('0x2c'),_0x5a42('0x2d')],_0x56b090[_0x5a42('0x2e')])&&_0x56b090['idField']&&_0x56b090['customField']){_0x55922b[_0x56b090['idField'][_0x5a42('0x32')]()]=_0x56b090[_0x5a42('0x33')][_0x5a42('0x31')]();}else if(_0x56b090[_0x5a42('0x2e')]===_0x5a42('0x34')&&_0x56b090[_0x5a42('0x35')]&&_0x56b090[_0x5a42('0x36')]&&_0x56b090['customField']){_0x55922b[_0x56b090[_0x5a42('0x36')][_0x5a42('0x32')]()]=_0x1bbbaf[_0x56b090[_0x5a42('0x35')]][_0x5a42('0x31')]();}else if(_0x56b090[_0x5a42('0x2e')]===_0x5a42('0x37')&&_0x56b090[_0x5a42('0x38')]&&_0x56b090['Variable'][_0x5a42('0x39')]&&_0x56b090[_0x5a42('0x36')]&&_0x56b090[_0x5a42('0x30')]){_0x55922b[_0x56b090[_0x5a42('0x36')][_0x5a42('0x32')]()]=_0x1bbbaf[_0x56b090[_0x5a42('0x38')][_0x5a42('0x39')]['toLowerCase']()]['toString']();}});}return _0x55922b;}function getTicket(_0x24d74c,_0x1a5472,_0x3c48c9,_0x3a640e,_0x40d205,_0x393777){return function(_0xefd999){logger['info']('['+[_0x24d74c['toUpperCase']()]+_0x5a42('0x3a'),_0xefd999);return new Promise(function(_0x500e75,_0x591e24){var _0x8abcc3=_0x24d74c['toLowerCase']()===_0x5a42('0x3b')?_0xefd999[_0x5a42('0x1d')]:_0xefd999['endUserId'];var _0x6411d1={'method':'POST','uri':_0x3c48c9+_0x5a42('0x3c')+'?'+_0x393777,'body':Object[_0x5a42('0x3d')]({},{'active':'true','caller_id':_0x8abcc3,'assigned_to':_0xefd999[_0x5a42('0x1d')],'short_description':intUtil[_0x5a42('0x3e')](_0x3a640e[_0x5a42('0x3f')],_0x40d205,'\x20'),'description':intUtil[_0x5a42('0x3e')](_0x3a640e[_0x5a42('0x40')],_0x40d205,'\x0a')},getCustomFields(_0x3a640e[_0x5a42('0x41')],_0x40d205)),'auth':_0x1a5472,'json':!![]};return rp(_0x6411d1)[_0x5a42('0x1a')](function(_0x33eabf){logger[_0x5a42('0xf')]('['+[_0x24d74c['toUpperCase']()]+_0x5a42('0x42'),_0x33eabf[_0x5a42('0xb')]);_0xefd999[_0x5a42('0x43')]=_0x33eabf[_0x5a42('0xb')][_0x5a42('0xe')];_0xefd999[_0x5a42('0x44')]=_0x33eabf[_0x5a42('0xb')][_0x5a42('0x45')];logger[_0x5a42('0xf')]('['+[_0x24d74c[_0x5a42('0x10')]()]+']\x20getTicket\x20crm',_0xefd999);_0x500e75(_0xefd999);})[_0x5a42('0x12')](function(_0x26f2ed){logger[_0x5a42('0x13')]('['+[_0x24d74c[_0x5a42('0x10')]()]+']',_0x26f2ed[_0x5a42('0x14')]);_0x591e24(_0x26f2ed['message']);});});};}function createRemoteTag(_0x369ac9,_0x522fee,_0x347bed,_0x4ef5d9){return new Promise(function(_0x58c490,_0x23c777){var _0x515f2f={'method':_0x5a42('0x21'),'uri':_0x347bed+'label'+'?'+_0x4ef5d9,'body':{'short_description':_0x369ac9,'global':!![],'active':!![],'name':_0x369ac9},'auth':_0x522fee,'json':!![]};return rp(_0x515f2f)['then'](function(_0x4e0099){var _0x1cb2d1=_0x4e0099[_0x5a42('0xb')]['sys_id'];_0x58c490(_0x1cb2d1);});});}function getRemoteTag(_0x4f703f,_0x20a42f,_0x132161,_0x26d1b3,_0x2ce00b){return new Promise(function(_0x477527,_0xc13d62){var _0x590bcd={'method':_0x5a42('0x18'),'uri':_0x132161+_0x5a42('0x46')+_0x5a42('0x47')+_0x4f703f+'&'+_0x26d1b3,'auth':_0x20a42f,'json':!![]};return rp(_0x590bcd)[_0x5a42('0x1a')](function(_0x33e22c){if(_0x33e22c[_0x5a42('0xb')]['length']>0x0){var _0xc02866=_0x33e22c[_0x5a42('0xb')][0x0][_0x5a42('0xe')];_0x477527(_0xc02866);}else{return createRemoteTag(_0x4f703f,_0x20a42f,_0x132161,_0x26d1b3)['then'](function(_0x555a0c){_0x477527(_0x555a0c);});}});});}function assignTagToIncident(_0x298cd3,_0xda173,_0x5b8efe,_0x523c63,_0x38073c){return new Promise(function(_0x13bb5a,_0x1b67d5){var _0x57cf02={'method':_0x5a42('0x21'),'uri':_0x5b8efe+'label_entry'+'?'+_0x38073c,'body':{'label':_0x298cd3,'table':_0x5a42('0x3c'),'id_type':_0x5a42('0x48'),'table_key':_0x523c63[_0x5a42('0x43')],'title':_0x5a42('0x49')+_0x523c63[_0x5a42('0x44')],'id_display':_0x523c63['ticketNumber']},'auth':_0xda173,'json':!![]};return rp(_0x57cf02)['then'](function(_0x13b838){_0x13bb5a();})[_0x5a42('0x12')](function(){_0x13bb5a();});});}function manageTags(_0x2ea868,_0x7bb11f,_0x14e52d,_0x3fb98f,_0xd563c1,_0x201e10,_0x27bf39){return new Promise(function(_0x4866c9,_0x451cc7){var _0x1d272f=[];_0x7bb11f[_0x5a42('0x2a')](function(_0x21dc7c){_0x1d272f[_0x5a42('0x4a')](getRemoteTag(_0x21dc7c,_0x14e52d,_0x3fb98f,_0x201e10,_0x27bf39));});return Promise[_0x5a42('0x4b')](_0x1d272f)[_0x5a42('0x1a')](function(_0xda3765){if(_0xda3765['length']){logger[_0x5a42('0xf')]('['+[_0x2ea868['toUpperCase']()]+_0x5a42('0x4c'),_0xda3765);var _0x1022a0=[];_0xda3765[_0x5a42('0x2a')](function(_0x54841d){_0x1022a0[_0x5a42('0x4a')](assignTagToIncident(_0x54841d,_0x14e52d,_0x3fb98f,_0xd563c1,_0x201e10));});return Promise[_0x5a42('0x4b')](_0x1022a0)['then'](function(){_0x4866c9();})[_0x5a42('0x12')](function(){_0x4866c9();});}else{_0x4866c9();}});});}function getTags(_0x26975c,_0xeeb43,_0x4d62a5,_0x2a97ff,_0x48d8a8,_0x28f24c){return function(_0xc21ee5){return new Promise(function(_0x4234da,_0x43e175){var _0x40b51d=[];var _0x1b33a8=_0x2a97ff[_0x5a42('0x4d')];if(_0x1b33a8&&_0x1b33a8[_0x5a42('0xc')]>0x0){_0x40b51d=_[_0x5a42('0x4e')](_0x1b33a8,'name');}if(_0x40b51d[_0x5a42('0xc')]>0x0){return manageTags(_0x26975c,_0x40b51d,_0xeeb43,_0x4d62a5,_0xc21ee5,_0x48d8a8,_0x28f24c)[_0x5a42('0x1a')](function(){_0x4234da(_0xc21ee5);});}else{_0x4234da(_0xc21ee5);}});};}function emit(_0x6e5536,_0x11c583,_0x29be47){var _0x4b7d9f=_0x5a42('0x4f')+_0x5a42('0x50')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x5a42('0x51');var _0x1f11df={'uri':_0x6e5536+_0x5a42('0x52')+_0x29be47+_0x4b7d9f};io['to'](util[_0x5a42('0x53')](_0x5a42('0x54'),_0x11c583))[_0x5a42('0x55')]('trigger:browser:url',_0x1f11df);}exports['cs']=function(_0x12b9b5,_0x5effb0,_0x38544a,_0x8a048b,_0x421cd9,_0x146dc4,_0x1b4d9c,_0x50049f){var _0x179ed4={};var _0x2c79b2={'user':_0x146dc4[_0x5a42('0x56')],'pass':_0x146dc4[_0x5a42('0x57')]};var _0x4a89e5=_0x5a42('0x58');var _0x173e65=_0x5a42('0x59');_0x146dc4[_0x5a42('0x5a')]=intUtil['stripTrailingSlash'](_0x146dc4[_0x5a42('0x5a')]);_0x146dc4['serverUrl']=intUtil[_0x5a42('0x5b')](_0x146dc4[_0x5a42('0x5c')]);var _0x2665ed=util[_0x5a42('0x53')]('%s/api/now/table/',_0x146dc4[_0x5a42('0x5a')]);_0x179ed4[_0x5a42('0x17')]=!_[_0x5a42('0x5d')](_0x8a048b)?_0x8a048b['email']:null;_0x179ed4[_0x5a42('0x1e')]=_0x146dc4[_0x5a42('0x5e')];_0x179ed4[_0x5a42('0x23')]=_0x50049f[_0x5a42('0x32')]()===_0x5a42('0x3b')?_0x5effb0[_0x5a42('0x5f')]:_0x5effb0[_0x5a42('0x60')];_0x179ed4[_0x5a42('0x61')]=_0x50049f===_0x5a42('0x62')||_0x50049f===_0x5a42('0x63')?'queue':_0x5a42('0x3b');var _0x48c1b9=util[_0x5a42('0x53')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x146dc4[_0x5a42('0x5c')],_0x5effb0[_0x5a42('0x64')],md5(_0x5effb0[_0x5a42('0x64')]));if(_0x421cd9&&_0x421cd9[_0x5a42('0x65')]){logger[_0x5a42('0xf')](_0x5a42('0x66'),_0x5a42('0x67'));_0x5effb0[_0x5a42('0x68')]=_0x48c1b9;}else if(_0x1b4d9c&&_0x1b4d9c[_0x5a42('0x69')]&&_0x1b4d9c['recordingFormat']!==_0x5a42('0x6a')){logger['info']('[OUTBOUND]',_0x5a42('0x67'));_0x5effb0[_0x5a42('0x68')]=_0x48c1b9;}else{_0x5effb0[_0x5a42('0x68')]='';}return getAdminUser(_0x50049f,_0x2c79b2,_0x179ed4,_0x2665ed,_0x173e65,_0x4a89e5)[_0x5a42('0x1a')](getUser(_0x50049f,_0x2c79b2,_0x2665ed,_0x173e65,_0x4a89e5))[_0x5a42('0x1a')](getEndUser(_0x50049f,_0x2c79b2,_0x2665ed,_0x173e65,_0x4a89e5))['then'](getTicket(_0x50049f,_0x2c79b2,_0x2665ed,_0x38544a,_0x5effb0,_0x173e65))[_0x5a42('0x1a')](function(_0x329162){logger[_0x5a42('0xf')](util[_0x5a42('0x53')](_0x5a42('0x6b'),_0x329162[_0x5a42('0x43')]));logger[_0x5a42('0xf')](util[_0x5a42('0x53')](_0x5a42('0x6c'),_0x50049f));if(_0x50049f!=='unmanaged'){logger['info']('['+[_0x50049f[_0x5a42('0x10')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x146dc4[_0x5a42('0x5a')],_0x8a048b['name'],_0x329162[_0x5a42('0x43')]);}})[_0x5a42('0x12')](function(_0x58b77e){logger[_0x5a42('0x13')]('['+[_0x50049f['toUpperCase']()]+_0x5a42('0x6d'),util['inspect'](_0x58b77e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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