Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index a0e0e6d..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xcc4e=['sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','type','nameField','toLowerCase','content','includes','string','idField','customField','toString','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','endUserId','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','label','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','format','user:%s','emit','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','util','md5','./util','../../../../config/environment','servicenow','defaults','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','length','adminId','result','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','active','true','userId','adminEmail','],\x20getUser\x20crm','POST'];(function(_0x2ace8e,_0x5b7a3d){var _0x19d576=function(_0x184b02){while(--_0x184b02){_0x2ace8e['push'](_0x2ace8e['shift']());}};_0x19d576(++_0x5b7a3d);}(_0xcc4e,0x19d));var _0xecc4=function(_0x4f8cef,_0x511202){_0x4f8cef=_0x4f8cef-0x0;var _0x18d9b8=_0xcc4e[_0x4f8cef];return _0x18d9b8;};'use strict';var _=require(_0xecc4('0x0'));var Promise=require(_0xecc4('0x1'));var rp=require('request-promise');var util=require(_0xecc4('0x2'));var md5=require(_0xecc4('0x3'));var Redis=require('ioredis');var intUtil=require(_0xecc4('0x4'));var config=require(_0xecc4('0x5'));var logger=require('../../../../config/logger')(_0xecc4('0x6'));config['redis']=_[_0xecc4('0x7')](config[_0xecc4('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0xecc4('0x9'))(new Redis(config[_0xecc4('0x8')]));function getAdminUser(_0x3883a7,_0x540d68,_0x550b86,_0x562acf,_0x5dce6e,_0x138d8a){return new Promise(function(_0x24fdc6,_0x180d68){var _0x221d6a={'method':'GET','uri':_0x562acf+_0xecc4('0xa')+'&'+_0x5dce6e+'&'+_0x138d8a,'auth':_0x540d68,'json':!![]};return rp(_0x221d6a)['then'](function(_0x228e9e){if(_0x228e9e['result'][_0xecc4('0xb')]>0x0){_0x550b86[_0xecc4('0xc')]=_0x228e9e[_0xecc4('0xd')][0x0][_0xecc4('0xe')];}logger[_0xecc4('0xf')]('['+[_0x3883a7[_0xecc4('0x10')]()]+_0xecc4('0x11'),_0x550b86);_0x24fdc6(_0x550b86);})[_0xecc4('0x12')](function(_0xaa6f0b){logger[_0xecc4('0x13')]('['+[_0x3883a7[_0xecc4('0x10')]()]+']',_0xaa6f0b[_0xecc4('0x14')]);_0x180d68(_0xaa6f0b[_0xecc4('0x14')]);});});}function getUser(_0x5aeb05,_0x1f3cfc,_0x2cb512,_0x20f182,_0x24fffd){return function(_0x4d9d54){logger[_0xecc4('0xf')]('['+[_0x5aeb05[_0xecc4('0x10')]()]+_0xecc4('0x15'),_0x4d9d54);return new Promise(function(_0x5c0314,_0x2eed83){if(intUtil[_0xecc4('0x16')](_0x4d9d54[_0xecc4('0x17')])){var _0x2d10da={'method':_0xecc4('0x18'),'uri':_0x2cb512+_0xecc4('0x19')+_0x4d9d54[_0xecc4('0x17')]+'&'+_0x20f182+'&'+_0x24fffd,'auth':_0x1f3cfc,'json':!![]};logger[_0xecc4('0xf')]('['+[_0x5aeb05[_0xecc4('0x10')]()]+_0xecc4('0x1a'),_0x2d10da);return rp(_0x2d10da)[_0xecc4('0x1b')](function(_0x4e93ee){logger[_0xecc4('0xf')]('['+[_0x5aeb05['toUpperCase']()]+_0xecc4('0x1c'),_0x4e93ee);if(_0x4e93ee[_0xecc4('0xd')][_0xecc4('0xb')]>0x0&&String(_0x4e93ee[_0xecc4('0xd')][0x0][_0xecc4('0x1d')])===_0xecc4('0x1e')){_0x4d9d54[_0xecc4('0x1f')]=_0x4e93ee[_0xecc4('0xd')][0x0][_0xecc4('0xe')];}else{_0x4d9d54[_0xecc4('0x1f')]=_0x4d9d54[_0xecc4('0xc')];_0x4d9d54[_0xecc4('0x17')]=_0x4d9d54[_0xecc4('0x20')];}logger[_0xecc4('0xf')]('['+[_0x5aeb05['toUpperCase']()]+_0xecc4('0x21'),_0x4d9d54);_0x5c0314(_0x4d9d54);})[_0xecc4('0x12')](function(_0x52cced){logger[_0xecc4('0x13')]('['+[_0x5aeb05['toUpperCase']()]+']',_0x52cced[_0xecc4('0x14')]);_0x2eed83(_0x52cced['message']);});}else{logger[_0xecc4('0xf')]('['+[_0x5aeb05[_0xecc4('0x10')]()]+']\x20using\x20admin\x20profile');_0x4d9d54[_0xecc4('0x1f')]=_0x4d9d54[_0xecc4('0xc')];_0x4d9d54[_0xecc4('0x17')]=_0x4d9d54[_0xecc4('0x20')];_0x5c0314(_0x4d9d54);}});};}function createEndUser(_0x580a69,_0x40fc3a,_0x1cdccd,_0x1d12a1,_0x314f5d){logger['info']('['+[_0x580a69[_0xecc4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x1cdccd);return new Promise(function(_0x1b5c2c,_0x39a92c){var _0x1472ef={'method':_0xecc4('0x22'),'uri':_0x1d12a1+_0xecc4('0x23')+_0x314f5d,'body':{'user_name':_0x1cdccd[_0xecc4('0x24')],'roles':_0xecc4('0x25'),'first_name':_0x1cdccd[_0xecc4('0x24')],'active':_0xecc4('0x1e'),'date_format':_0xecc4('0x26'),'phone':_0x1cdccd[_0xecc4('0x24')]},'auth':_0x40fc3a,'json':!![]};return rp(_0x1472ef)[_0xecc4('0x1b')](function(_0xc41eb3){logger[_0xecc4('0xf')]('['+[_0x580a69[_0xecc4('0x10')]()]+_0xecc4('0x27'),_0xc41eb3['result']);_0x1cdccd['endUserId']=_0xc41eb3[_0xecc4('0xd')][_0xecc4('0xe')];_0x1b5c2c(_0x1cdccd);})[_0xecc4('0x12')](function(_0x4821a3){logger[_0xecc4('0x13')]('['+[_0x580a69[_0xecc4('0x10')]()]+']',_0x4821a3['message']);_0x39a92c(_0x4821a3[_0xecc4('0x14')]);});});}function getEndUser(_0x2ecba3,_0x2108eb,_0x3e4b37,_0x860c97,_0x273902){return function(_0x3f7b9a){logger[_0xecc4('0xf')]('['+[_0x2ecba3[_0xecc4('0x10')]()]+_0xecc4('0x28'),_0x3f7b9a);return new Promise(function(_0x2ab90f,_0x170801){var _0x358214={'method':_0xecc4('0x18'),'uri':_0x3e4b37+_0xecc4('0x29')+_0x3f7b9a[_0xecc4('0x24')]+'&'+_0x860c97+'&'+_0x273902,'auth':_0x2108eb,'json':!![]};return rp(_0x358214)[_0xecc4('0x1b')](function(_0x20e058){if(_0x20e058[_0xecc4('0xd')]['length']>0x0){_0x3f7b9a['endUserId']=_0x20e058[_0xecc4('0xd')][0x0]['sys_id'];logger['info']('['+[_0x2ecba3['toUpperCase']()]+_0xecc4('0x2a'),_0x3f7b9a);_0x2ab90f(_0x3f7b9a);}else{return createEndUser(_0x2ecba3,_0x2108eb,_0x3f7b9a,_0x3e4b37,_0x860c97)[_0xecc4('0x1b')](function(_0x15416c){logger[_0xecc4('0xf')]('['+[_0x2ecba3[_0xecc4('0x10')]()]+_0xecc4('0x2b'),_0x15416c);_0x2ab90f(_0x15416c);});}})[_0xecc4('0x12')](function(_0x2e9c58){logger['error']('['+[_0x2ecba3['toUpperCase']()]+']',_0x2e9c58['message']);_0x170801(_0x2e9c58['message']);});});};}function getCustomFields(_0x22b260,_0x5abd40){var _0xc7e1d3={};if(_0x22b260[_0xecc4('0xb')]>0x0){_[_0xecc4('0x2c')](_0x22b260,function(_0x4a163e){if(_['includes'](['string',_0xecc4('0x2d')],_0x4a163e[_0xecc4('0x2e')])&&_0x4a163e['nameField']&&!_0x4a163e['customField']){_0xc7e1d3[_0x4a163e[_0xecc4('0x2f')][_0xecc4('0x30')]()]=_0x4a163e[_0xecc4('0x31')]['toString']();}else if(_[_0xecc4('0x32')]([_0xecc4('0x33'),'picklist'],_0x4a163e[_0xecc4('0x2e')])&&_0x4a163e[_0xecc4('0x34')]&&_0x4a163e[_0xecc4('0x35')]){_0xc7e1d3[_0x4a163e['idField'][_0xecc4('0x30')]()]=_0x4a163e['content'][_0xecc4('0x36')]();}else if(_0x4a163e[_0xecc4('0x2e')]==='variable'&&_0x4a163e[_0xecc4('0x37')]&&_0x4a163e[_0xecc4('0x34')]&&_0x4a163e['customField']){_0xc7e1d3[_0x4a163e['idField'][_0xecc4('0x30')]()]=_0x5abd40[_0x4a163e[_0xecc4('0x37')]][_0xecc4('0x36')]();}else if(_0x4a163e[_0xecc4('0x2e')]===_0xecc4('0x38')&&_0x4a163e[_0xecc4('0x39')]&&_0x4a163e['Variable'][_0xecc4('0x3a')]&&_0x4a163e['idField']&&_0x4a163e[_0xecc4('0x35')]){_0xc7e1d3[_0x4a163e[_0xecc4('0x34')][_0xecc4('0x30')]()]=_0x5abd40[_0x4a163e[_0xecc4('0x39')][_0xecc4('0x3a')][_0xecc4('0x30')]()][_0xecc4('0x36')]();}});}return _0xc7e1d3;}function getTicket(_0x413ee7,_0x2dbaa3,_0x4b0b30,_0x3e06fa,_0x193c2f,_0x998b68){return function(_0x20017d){logger['info']('['+[_0x413ee7[_0xecc4('0x10')]()]+_0xecc4('0x3b'),_0x20017d);return new Promise(function(_0x5b6b3d,_0x1b441f){var _0x3bf075=_0x413ee7['toLowerCase']()===_0xecc4('0x3c')?_0x20017d[_0xecc4('0x1f')]:_0x20017d[_0xecc4('0x3d')];var _0x46007e={'method':_0xecc4('0x22'),'uri':_0x4b0b30+_0xecc4('0x3e')+'?'+_0x998b68,'body':Object[_0xecc4('0x3f')]({},{'active':_0xecc4('0x1e'),'caller_id':_0x3bf075,'assigned_to':_0x20017d['userId'],'short_description':intUtil[_0xecc4('0x40')](_0x3e06fa[_0xecc4('0x41')],_0x193c2f,'\x20'),'description':intUtil[_0xecc4('0x40')](_0x3e06fa['Descriptions'],_0x193c2f,'\x0a')},getCustomFields(_0x3e06fa[_0xecc4('0x42')],_0x193c2f)),'auth':_0x2dbaa3,'json':!![]};return rp(_0x46007e)['then'](function(_0x19e8ca){logger[_0xecc4('0xf')]('['+[_0x413ee7['toUpperCase']()]+_0xecc4('0x43'),_0x19e8ca[_0xecc4('0xd')]);_0x20017d[_0xecc4('0x44')]=_0x19e8ca[_0xecc4('0xd')][_0xecc4('0xe')];_0x20017d[_0xecc4('0x45')]=_0x19e8ca[_0xecc4('0xd')]['number'];logger[_0xecc4('0xf')]('['+[_0x413ee7[_0xecc4('0x10')]()]+']\x20getTicket\x20crm',_0x20017d);_0x5b6b3d(_0x20017d);})[_0xecc4('0x12')](function(_0x1090a9){logger[_0xecc4('0x13')]('['+[_0x413ee7['toUpperCase']()]+']',_0x1090a9[_0xecc4('0x14')]);_0x1b441f(_0x1090a9['message']);});});};}function createRemoteTag(_0x4d1a16,_0x18aa81,_0x2ebd25,_0x132ee9){return new Promise(function(_0x8489ae,_0x14ea40){var _0x30db59={'method':_0xecc4('0x22'),'uri':_0x2ebd25+_0xecc4('0x46')+'?'+_0x132ee9,'body':{'short_description':_0x4d1a16,'global':!![],'active':!![],'name':_0x4d1a16},'auth':_0x18aa81,'json':!![]};return rp(_0x30db59)[_0xecc4('0x1b')](function(_0xd167c5){var _0x3c1c19=_0xd167c5[_0xecc4('0xd')]['sys_id'];_0x8489ae(_0x3c1c19);});});}function getRemoteTag(_0x1f0b25,_0x1b908a,_0x30cdca,_0x33bcd5,_0x497044){return new Promise(function(_0x3aeb1,_0x27729e){var _0x23051e={'method':'GET','uri':_0x30cdca+'label'+'?sysparm_query=name%3D'+_0x1f0b25+'&'+_0x33bcd5,'auth':_0x1b908a,'json':!![]};return rp(_0x23051e)[_0xecc4('0x1b')](function(_0x3ed77a){if(_0x3ed77a[_0xecc4('0xd')][_0xecc4('0xb')]>0x0){var _0x2cb217=_0x3ed77a[_0xecc4('0xd')][0x0][_0xecc4('0xe')];_0x3aeb1(_0x2cb217);}else{return createRemoteTag(_0x1f0b25,_0x1b908a,_0x30cdca,_0x33bcd5)['then'](function(_0x20ad26){_0x3aeb1(_0x20ad26);});}});});}function assignTagToIncident(_0xcdfba4,_0x189343,_0x149b8d,_0x135a29,_0x5b7f77){return new Promise(function(_0x1c730f,_0x196403){var _0x2832e5={'method':'POST','uri':_0x149b8d+'label_entry'+'?'+_0x5b7f77,'body':{'label':_0xcdfba4,'table':'incident','id_type':_0xecc4('0x47'),'table_key':_0x135a29[_0xecc4('0x44')],'title':_0xecc4('0x48')+_0x135a29[_0xecc4('0x45')],'id_display':_0x135a29['ticketNumber']},'auth':_0x189343,'json':!![]};return rp(_0x2832e5)[_0xecc4('0x1b')](function(_0x78ed9){_0x1c730f();})[_0xecc4('0x12')](function(){_0x1c730f();});});}function manageTags(_0x3e70fd,_0x2af038,_0x5fd21,_0x304c5e,_0x42acbf,_0x22e109,_0x3db0de){return new Promise(function(_0x4652ce,_0x556349){var _0xc41bf2=[];_0x2af038[_0xecc4('0x2c')](function(_0x235dac){_0xc41bf2[_0xecc4('0x49')](getRemoteTag(_0x235dac,_0x5fd21,_0x304c5e,_0x22e109,_0x3db0de));});return Promise[_0xecc4('0x4a')](_0xc41bf2)[_0xecc4('0x1b')](function(_0x16b648){if(_0x16b648[_0xecc4('0xb')]){logger[_0xecc4('0xf')]('['+[_0x3e70fd[_0xecc4('0x10')]()]+_0xecc4('0x4b'),_0x16b648);var _0x1958f9=[];_0x16b648[_0xecc4('0x2c')](function(_0x3000e5){_0x1958f9[_0xecc4('0x49')](assignTagToIncident(_0x3000e5,_0x5fd21,_0x304c5e,_0x42acbf,_0x22e109));});return Promise['all'](_0x1958f9)[_0xecc4('0x1b')](function(){_0x4652ce();})[_0xecc4('0x12')](function(){_0x4652ce();});}else{_0x4652ce();}});});}function getTags(_0x324233,_0xef90f9,_0x58dd00,_0x5c319a,_0x10e105,_0x2c6d5b){return function(_0x43d060){return new Promise(function(_0x561e53,_0x54a559){var _0x145a77=[];var _0x59e9ec=_0x5c319a[_0xecc4('0x4c')];if(_0x59e9ec&&_0x59e9ec[_0xecc4('0xb')]>0x0){_0x145a77=_[_0xecc4('0x4d')](_0x59e9ec,_0xecc4('0x3a'));}if(_0x145a77['length']>0x0){return manageTags(_0x324233,_0x145a77,_0xef90f9,_0x58dd00,_0x43d060,_0x10e105,_0x2c6d5b)[_0xecc4('0x1b')](function(){_0x561e53(_0x43d060);});}else{_0x561e53(_0x43d060);}});};}function emit(_0x34151f,_0x4a9f7e,_0x2ba512){var _0x244036=_0xecc4('0x4e')+_0xecc4('0x4f')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xecc4('0x50');var _0x8d40e2={'uri':_0x34151f+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2ba512+_0x244036};io['to'](util[_0xecc4('0x51')](_0xecc4('0x52'),_0x4a9f7e))[_0xecc4('0x53')]('trigger:browser:url',_0x8d40e2);}exports['cs']=function(_0x185f7f,_0x5f58c8,_0x220767,_0x2b229b,_0x524fc9,_0x47c027,_0x18be59,_0x4122f5){var _0x36e255={};var _0x269e03={'user':_0x47c027[_0xecc4('0x54')],'pass':_0x47c027[_0xecc4('0x55')]};var _0x936c17=_0xecc4('0x56');var _0x1a694b=_0xecc4('0x57');_0x47c027[_0xecc4('0x58')]=intUtil[_0xecc4('0x59')](_0x47c027[_0xecc4('0x58')]);_0x47c027[_0xecc4('0x5a')]=intUtil[_0xecc4('0x59')](_0x47c027[_0xecc4('0x5a')]);var _0x458bb5=util[_0xecc4('0x51')]('%s/api/now/table/',_0x47c027['remoteUri']);_0x36e255['userEmail']=!_[_0xecc4('0x5b')](_0x2b229b)?_0x2b229b[_0xecc4('0x5c')]:null;_0x36e255['adminEmail']=_0x47c027['email'];_0x36e255[_0xecc4('0x24')]=_0x4122f5['toLowerCase']()===_0xecc4('0x3c')?_0x5f58c8[_0xecc4('0x5d')]:_0x5f58c8[_0xecc4('0x5e')];_0x36e255[_0xecc4('0x5f')]=_0x4122f5===_0xecc4('0x60')||_0x4122f5===_0xecc4('0x61')?_0xecc4('0x60'):'outbound';var _0x394fe7=util[_0xecc4('0x51')](_0xecc4('0x62'),_0x47c027[_0xecc4('0x5a')],_0x5f58c8[_0xecc4('0x63')],md5(_0x5f58c8[_0xecc4('0x63')]));if(_0x524fc9&&_0x524fc9[_0xecc4('0x64')]){logger[_0xecc4('0xf')](_0xecc4('0x65'),_0xecc4('0x66'));_0x5f58c8['recordingURL']=_0x394fe7;}else if(_0x18be59&&_0x18be59[_0xecc4('0x67')]&&_0x18be59[_0xecc4('0x67')]!==_0xecc4('0x68')){logger[_0xecc4('0xf')](_0xecc4('0x69'),_0xecc4('0x66'));_0x5f58c8[_0xecc4('0x6a')]=_0x394fe7;}else{_0x5f58c8[_0xecc4('0x6a')]='';}return getAdminUser(_0x4122f5,_0x269e03,_0x36e255,_0x458bb5,_0x1a694b,_0x936c17)['then'](getUser(_0x4122f5,_0x269e03,_0x458bb5,_0x1a694b,_0x936c17))[_0xecc4('0x1b')](getEndUser(_0x4122f5,_0x269e03,_0x458bb5,_0x1a694b,_0x936c17))[_0xecc4('0x1b')](getTicket(_0x4122f5,_0x269e03,_0x458bb5,_0x220767,_0x5f58c8,_0x1a694b))[_0xecc4('0x1b')](function(_0x3fe0d7){logger[_0xecc4('0xf')](util['format'](_0xecc4('0x6b'),_0x3fe0d7[_0xecc4('0x44')]));logger[_0xecc4('0xf')](util[_0xecc4('0x51')](_0xecc4('0x6c'),_0x4122f5));if(_0x4122f5!=='unmanaged'){logger[_0xecc4('0xf')]('['+[_0x4122f5[_0xecc4('0x10')]()]+']',_0xecc4('0x6d'));emit(_0x47c027[_0xecc4('0x58')],_0x2b229b[_0xecc4('0x3a')],_0x3fe0d7[_0xecc4('0x44')]);}})[_0xecc4('0x12')](function(_0x373ea5){logger['error']('['+[_0x4122f5[_0xecc4('0x10')]()]+_0xecc4('0x6e'),util[_0xecc4('0x6f')](_0x373ea5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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