Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index fe30f47..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xcb8a=['Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','ticketNumber','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%255EORDERBYDESCnumber','format','emit','trigger:browser:url','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','GET','result','length','adminId','sys_id','],\x20getAdminUser\x20crm','toUpperCase','message','info','],\x20getUser\x20input\x20crm','validateEmail','userEmail','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','active','true','userId','],\x20getUser\x20crm','catch','error',']\x20using\x20admin\x20profile','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','customField','nameField','toLowerCase','toString','type','idField','content','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','getString','Subjects'];(function(_0x57587d,_0x10b7d5){var _0x3fa053=function(_0x2a46cf){while(--_0x2a46cf){_0x57587d['push'](_0x57587d['shift']());}};_0x3fa053(++_0x10b7d5);}(_0xcb8a,0x9f));var _0xacb8=function(_0x34db4b,_0x1bb284){_0x34db4b=_0x34db4b-0x0;var _0x24b800=_0xcb8a[_0x34db4b];return _0x24b800;};'use strict';var _=require(_0xacb8('0x0'));var Promise=require('bluebird');var rp=require(_0xacb8('0x1'));var util=require(_0xacb8('0x2'));var md5=require('md5');var Redis=require(_0xacb8('0x3'));var intUtil=require(_0xacb8('0x4'));var config=require(_0xacb8('0x5'));var logger=require(_0xacb8('0x6'))(_0xacb8('0x7'));config[_0xacb8('0x8')]=_[_0xacb8('0x9')](config['redis'],{'host':_0xacb8('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xacb8('0x8')]));function getAdminUser(_0x11bd6b,_0x12ec06,_0x591e5d,_0x21e88b,_0x2d99b7,_0x9da91d){return new Promise(function(_0x2ef94f,_0x2e9f2d){var _0x484668={'method':_0xacb8('0xb'),'uri':_0x21e88b+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x2d99b7+'&'+_0x9da91d,'auth':_0x12ec06,'json':!![]};return rp(_0x484668)['then'](function(_0x84869d){if(_0x84869d[_0xacb8('0xc')][_0xacb8('0xd')]>0x0){_0x591e5d[_0xacb8('0xe')]=_0x84869d[_0xacb8('0xc')][0x0][_0xacb8('0xf')];}logger['info']('['+[_0x11bd6b['toUpperCase']()]+_0xacb8('0x10'),_0x591e5d);_0x2ef94f(_0x591e5d);})['catch'](function(_0x1c3d4d){logger['error']('['+[_0x11bd6b[_0xacb8('0x11')]()]+']',_0x1c3d4d['message']);_0x2e9f2d(_0x1c3d4d[_0xacb8('0x12')]);});});}function getUser(_0x4fe396,_0x95d82b,_0xcd7500,_0x2d8d1d,_0x548a74){return function(_0x1a8942){logger[_0xacb8('0x13')]('['+[_0x4fe396[_0xacb8('0x11')]()]+_0xacb8('0x14'),_0x1a8942);return new Promise(function(_0x453288,_0x3757f4){if(intUtil[_0xacb8('0x15')](_0x1a8942[_0xacb8('0x16')])){var _0x15beb9={'method':_0xacb8('0xb'),'uri':_0xcd7500+_0xacb8('0x17')+_0x1a8942[_0xacb8('0x16')]+'&'+_0x2d8d1d+'&'+_0x548a74,'auth':_0x95d82b,'json':!![]};logger[_0xacb8('0x13')]('['+[_0x4fe396[_0xacb8('0x11')]()]+'],\x20getUser\x20rp\x20obj',_0x15beb9);return rp(_0x15beb9)[_0xacb8('0x18')](function(_0x35507a){logger[_0xacb8('0x13')]('['+[_0x4fe396[_0xacb8('0x11')]()]+_0xacb8('0x19'),_0x35507a);if(_0x35507a['result']['length']>0x0&&String(_0x35507a[_0xacb8('0xc')][0x0][_0xacb8('0x1a')])===_0xacb8('0x1b')){_0x1a8942[_0xacb8('0x1c')]=_0x35507a[_0xacb8('0xc')][0x0][_0xacb8('0xf')];}else{_0x1a8942[_0xacb8('0x1c')]=_0x1a8942[_0xacb8('0xe')];_0x1a8942[_0xacb8('0x16')]=_0x1a8942['adminEmail'];}logger[_0xacb8('0x13')]('['+[_0x4fe396[_0xacb8('0x11')]()]+_0xacb8('0x1d'),_0x1a8942);_0x453288(_0x1a8942);})[_0xacb8('0x1e')](function(_0x1d9046){logger[_0xacb8('0x1f')]('['+[_0x4fe396[_0xacb8('0x11')]()]+']',_0x1d9046[_0xacb8('0x12')]);_0x3757f4(_0x1d9046[_0xacb8('0x12')]);});}else{logger[_0xacb8('0x13')]('['+[_0x4fe396['toUpperCase']()]+_0xacb8('0x20'));_0x1a8942['userId']=_0x1a8942[_0xacb8('0xe')];_0x1a8942[_0xacb8('0x16')]=_0x1a8942[_0xacb8('0x21')];_0x453288(_0x1a8942);}});};}function createEndUser(_0x3be65f,_0x13508f,_0x3bb882,_0x564b7f,_0x6ac6ad){logger['info']('['+[_0x3be65f[_0xacb8('0x11')]()]+_0xacb8('0x22'),_0x3bb882);return new Promise(function(_0x49cd4a,_0x537a2b){var _0x1a6e70={'method':_0xacb8('0x23'),'uri':_0x564b7f+_0xacb8('0x24')+_0x6ac6ad,'body':{'user_name':_0x3bb882[_0xacb8('0x25')],'roles':'user','first_name':_0x3bb882[_0xacb8('0x25')],'active':_0xacb8('0x1b'),'date_format':'System','phone':_0x3bb882[_0xacb8('0x25')]},'auth':_0x13508f,'json':!![]};return rp(_0x1a6e70)[_0xacb8('0x18')](function(_0x71c615){logger['info']('['+[_0x3be65f[_0xacb8('0x11')]()]+_0xacb8('0x26'),_0x71c615['result']);_0x3bb882[_0xacb8('0x27')]=_0x71c615[_0xacb8('0xc')][_0xacb8('0xf')];_0x49cd4a(_0x3bb882);})['catch'](function(_0x2808b8){logger[_0xacb8('0x1f')]('['+[_0x3be65f[_0xacb8('0x11')]()]+']',_0x2808b8[_0xacb8('0x12')]);_0x537a2b(_0x2808b8[_0xacb8('0x12')]);});});}function getEndUser(_0x3a2021,_0x2acfb3,_0x66da3f,_0x2d5b8a,_0x58b752){return function(_0x49aacc){logger[_0xacb8('0x13')]('['+[_0x3a2021['toUpperCase']()]+_0xacb8('0x28'),_0x49aacc);return new Promise(function(_0x2753d5,_0x440a99){var _0x372d05={'method':'GET','uri':_0x66da3f+_0xacb8('0x29')+_0x49aacc[_0xacb8('0x25')]+'&'+_0x2d5b8a+'&'+_0x58b752,'auth':_0x2acfb3,'json':!![]};return rp(_0x372d05)[_0xacb8('0x18')](function(_0x526d85){if(_0x526d85[_0xacb8('0xc')][_0xacb8('0xd')]>0x0){_0x49aacc[_0xacb8('0x27')]=_0x526d85[_0xacb8('0xc')][0x0][_0xacb8('0xf')];logger[_0xacb8('0x13')]('['+[_0x3a2021['toUpperCase']()]+_0xacb8('0x2a'),_0x49aacc);_0x2753d5(_0x49aacc);}else{return createEndUser(_0x3a2021,_0x2acfb3,_0x49aacc,_0x66da3f,_0x2d5b8a)[_0xacb8('0x18')](function(_0x9bfa3e){logger[_0xacb8('0x13')]('['+[_0x3a2021['toUpperCase']()]+_0xacb8('0x2b'),_0x9bfa3e);_0x2753d5(_0x9bfa3e);});}})[_0xacb8('0x1e')](function(_0x45489d){logger['error']('['+[_0x3a2021[_0xacb8('0x11')]()]+']',_0x45489d[_0xacb8('0x12')]);_0x440a99(_0x45489d[_0xacb8('0x12')]);});});};}function getCustomFields(_0x2578b8,_0x15c377){var _0x3f427b={};if(_0x2578b8[_0xacb8('0xd')]>0x0){_[_0xacb8('0x2c')](_0x2578b8,function(_0x4742a2){if(_[_0xacb8('0x2d')]([_0xacb8('0x2e'),_0xacb8('0x2f')],_0x4742a2['type'])&&_0x4742a2['nameField']&&!_0x4742a2[_0xacb8('0x30')]){_0x3f427b[_0x4742a2[_0xacb8('0x31')][_0xacb8('0x32')]()]=_0x4742a2['content'][_0xacb8('0x33')]();}else if(_[_0xacb8('0x2d')]([_0xacb8('0x2e'),_0xacb8('0x2f')],_0x4742a2[_0xacb8('0x34')])&&_0x4742a2[_0xacb8('0x35')]&&_0x4742a2[_0xacb8('0x30')]){_0x3f427b[_0x4742a2['idField']['toLowerCase']()]=_0x4742a2[_0xacb8('0x36')]['toString']();}else if(_0x4742a2['type']===_0xacb8('0x37')&&_0x4742a2['variableName']&&_0x4742a2[_0xacb8('0x35')]&&_0x4742a2[_0xacb8('0x30')]){_0x3f427b[_0x4742a2[_0xacb8('0x35')][_0xacb8('0x32')]()]=_0x15c377[_0x4742a2[_0xacb8('0x38')]][_0xacb8('0x33')]();}else if(_0x4742a2[_0xacb8('0x34')]===_0xacb8('0x39')&&_0x4742a2[_0xacb8('0x3a')]&&_0x4742a2[_0xacb8('0x3a')][_0xacb8('0x3b')]&&_0x4742a2[_0xacb8('0x35')]&&_0x4742a2[_0xacb8('0x30')]){_0x3f427b[_0x4742a2[_0xacb8('0x35')][_0xacb8('0x32')]()]=_0x15c377[_0x4742a2['Variable']['name']['toLowerCase']()][_0xacb8('0x33')]();}});}return _0x3f427b;}function getTicket(_0x39e4f9,_0x43fd30,_0xe90ca1,_0x2b633c,_0x5b2240,_0xb78024){return function(_0x5035c3){logger[_0xacb8('0x13')]('['+[_0x39e4f9['toUpperCase']()]+_0xacb8('0x3c'),_0x5035c3);return new Promise(function(_0x14ae14,_0x22fd5d){var _0x275d24=_0x39e4f9[_0xacb8('0x32')]()===_0xacb8('0x3d')?_0x5035c3[_0xacb8('0x1c')]:_0x5035c3[_0xacb8('0x27')];var _0x4bb883={'method':_0xacb8('0x23'),'uri':_0xe90ca1+_0xacb8('0x3e')+'?'+_0xb78024,'body':Object['assign']({},{'active':_0xacb8('0x1b'),'caller_id':_0x275d24,'assigned_to':_0x5035c3[_0xacb8('0x1c')],'short_description':intUtil[_0xacb8('0x3f')](_0x2b633c[_0xacb8('0x40')],_0x5b2240,'\x20'),'description':intUtil[_0xacb8('0x3f')](_0x2b633c[_0xacb8('0x41')],_0x5b2240,'\x0a')},getCustomFields(_0x2b633c[_0xacb8('0x42')],_0x5b2240)),'auth':_0x43fd30,'json':!![]};return rp(_0x4bb883)[_0xacb8('0x18')](function(_0x5344ff){logger['info']('['+[_0x39e4f9[_0xacb8('0x11')]()]+_0xacb8('0x43'),_0x5344ff[_0xacb8('0xc')]);_0x5035c3[_0xacb8('0x44')]=_0x5344ff['result'][_0xacb8('0xf')];_0x5035c3['ticketNumber']=_0x5344ff[_0xacb8('0xc')][_0xacb8('0x45')];logger[_0xacb8('0x13')]('['+[_0x39e4f9['toUpperCase']()]+_0xacb8('0x46'),_0x5035c3);_0x14ae14(_0x5035c3);})[_0xacb8('0x1e')](function(_0x563578){logger[_0xacb8('0x1f')]('['+[_0x39e4f9[_0xacb8('0x11')]()]+']',_0x563578[_0xacb8('0x12')]);_0x22fd5d(_0x563578[_0xacb8('0x12')]);});});};}function createRemoteTag(_0x23f05c,_0x1f9fc9,_0x306c33,_0x33acf6){return new Promise(function(_0x55754,_0x178591){var _0x1c7a2a={'method':_0xacb8('0x23'),'uri':_0x306c33+'label'+'?'+_0x33acf6,'body':{'short_description':_0x23f05c,'global':!![],'active':!![],'name':_0x23f05c},'auth':_0x1f9fc9,'json':!![]};return rp(_0x1c7a2a)[_0xacb8('0x18')](function(_0x43e649){var _0x37023d=_0x43e649[_0xacb8('0xc')][_0xacb8('0xf')];_0x55754(_0x37023d);});});}function getRemoteTag(_0x5b582c,_0x2bbcb2,_0x1f1496,_0x25ca93,_0x48b9a7){return new Promise(function(_0x2dd667,_0x404c6f){var _0x3b82f2={'method':_0xacb8('0xb'),'uri':_0x1f1496+_0xacb8('0x47')+_0xacb8('0x48')+_0x5b582c+'&'+_0x25ca93,'auth':_0x2bbcb2,'json':!![]};return rp(_0x3b82f2)[_0xacb8('0x18')](function(_0xd7bf6d){if(_0xd7bf6d['result']['length']>0x0){var _0x4f4079=_0xd7bf6d[_0xacb8('0xc')][0x0][_0xacb8('0xf')];_0x2dd667(_0x4f4079);}else{return createRemoteTag(_0x5b582c,_0x2bbcb2,_0x1f1496,_0x25ca93)[_0xacb8('0x18')](function(_0x5af258){_0x2dd667(_0x5af258);});}});});}function assignTagToIncident(_0x39d223,_0x290362,_0x10f8b6,_0x15e6c4,_0x4337e6){return new Promise(function(_0x383702,_0x9bd9e1){var _0x2da159={'method':'POST','uri':_0x10f8b6+'label_entry'+'?'+_0x4337e6,'body':{'label':_0x39d223,'table':_0xacb8('0x3e'),'id_type':_0xacb8('0x49'),'table_key':_0x15e6c4['ticketId'],'title':_0xacb8('0x4a')+_0x15e6c4[_0xacb8('0x4b')],'id_display':_0x15e6c4[_0xacb8('0x4b')]},'auth':_0x290362,'json':!![]};return rp(_0x2da159)[_0xacb8('0x18')](function(_0x5c96ee){_0x383702();})['catch'](function(){_0x383702();});});}function manageTags(_0x370aec,_0x165f13,_0x5b985a,_0x2eb490,_0x2a6d5c,_0x4d68a1,_0x20c7cb){return new Promise(function(_0x1dc9ce,_0x4f01fc){var _0x299f58=[];_0x165f13[_0xacb8('0x2c')](function(_0x3d09d9){_0x299f58[_0xacb8('0x4c')](getRemoteTag(_0x3d09d9,_0x5b985a,_0x2eb490,_0x4d68a1,_0x20c7cb));});return Promise[_0xacb8('0x4d')](_0x299f58)[_0xacb8('0x18')](function(_0x2cbd80){if(_0x2cbd80['length']){logger[_0xacb8('0x13')]('['+[_0x370aec[_0xacb8('0x11')]()]+_0xacb8('0x4e'),_0x2cbd80);var _0x53abcd=[];_0x2cbd80['forEach'](function(_0x5db290){_0x53abcd[_0xacb8('0x4c')](assignTagToIncident(_0x5db290,_0x5b985a,_0x2eb490,_0x2a6d5c,_0x4d68a1));});return Promise[_0xacb8('0x4d')](_0x53abcd)[_0xacb8('0x18')](function(){_0x1dc9ce();})[_0xacb8('0x1e')](function(){_0x1dc9ce();});}else{_0x1dc9ce();}});});}function getTags(_0x3dc849,_0x1852bf,_0x22c72b,_0x4a3c39,_0x2fd637,_0x39f8cb){return function(_0x42930d){return new Promise(function(_0x12c31d,_0x41bcc8){var _0xd2facf=[];var _0x1553e4=_0x4a3c39[_0xacb8('0x4f')];if(_0x1553e4&&_0x1553e4[_0xacb8('0xd')]>0x0){_0xd2facf=_[_0xacb8('0x50')](_0x1553e4,_0xacb8('0x3b'));}if(_0xd2facf[_0xacb8('0xd')]>0x0){return manageTags(_0x3dc849,_0xd2facf,_0x1852bf,_0x22c72b,_0x42930d,_0x2fd637,_0x39f8cb)[_0xacb8('0x18')](function(){_0x12c31d(_0x42930d);});}else{_0x12c31d(_0x42930d);}});};}function emit(_0x3a5a3b,_0x36a5e9,_0x5f362c){var _0xfcc31=_0xacb8('0x51')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+'%26sysparm_record_list%3Dactive%253Dtrue'+_0xacb8('0x52');var _0x5c181c={'uri':_0x3a5a3b+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5f362c+_0xfcc31};io['to'](util[_0xacb8('0x53')]('user:%s',_0x36a5e9))[_0xacb8('0x54')](_0xacb8('0x55'),_0x5c181c);}exports['cs']=function(_0x3ce250,_0x4bb4b2,_0x1018b2,_0x30c9b4,_0x1d3fa8,_0xf67d06,_0x4c64d4,_0x293a97){var _0x1e3e12={};var _0xb30ae3={'user':_0xf67d06['username'],'pass':_0xf67d06[_0xacb8('0x56')]};var _0x496b33=_0xacb8('0x57');var _0x5b1afc=_0xacb8('0x58');_0xf67d06[_0xacb8('0x59')]=intUtil[_0xacb8('0x5a')](_0xf67d06[_0xacb8('0x59')]);_0xf67d06['serverUrl']=intUtil[_0xacb8('0x5a')](_0xf67d06[_0xacb8('0x5b')]);var _0x877372=util[_0xacb8('0x53')](_0xacb8('0x5c'),_0xf67d06['remoteUri']);_0x1e3e12[_0xacb8('0x16')]=!_[_0xacb8('0x5d')](_0x30c9b4)?_0x30c9b4[_0xacb8('0x5e')]:null;_0x1e3e12[_0xacb8('0x21')]=_0xf67d06['email'];_0x1e3e12[_0xacb8('0x25')]=_0x293a97['toLowerCase']()===_0xacb8('0x3d')?_0x4bb4b2[_0xacb8('0x5f')]:_0x4bb4b2[_0xacb8('0x60')];_0x1e3e12['callDirection']=_0x293a97==='queue'||_0x293a97===_0xacb8('0x61')?_0xacb8('0x62'):_0xacb8('0x3d');var _0x224453=util['format'](_0xacb8('0x63'),_0xf67d06[_0xacb8('0x5b')],_0x4bb4b2[_0xacb8('0x64')],md5(_0x4bb4b2[_0xacb8('0x64')]));if(_0x1d3fa8&&_0x1d3fa8[_0xacb8('0x65')]){logger[_0xacb8('0x13')](_0xacb8('0x66'),_0xacb8('0x67'));_0x4bb4b2['recordingURL']=_0x224453;}else if(_0x4c64d4&&_0x4c64d4['recordingFormat']&&_0x4c64d4[_0xacb8('0x68')]!==_0xacb8('0x69')){logger[_0xacb8('0x13')](_0xacb8('0x6a'),_0xacb8('0x67'));_0x4bb4b2[_0xacb8('0x6b')]=_0x224453;}else{_0x4bb4b2['recordingURL']='';}return getAdminUser(_0x293a97,_0xb30ae3,_0x1e3e12,_0x877372,_0x5b1afc,_0x496b33)[_0xacb8('0x18')](getUser(_0x293a97,_0xb30ae3,_0x877372,_0x5b1afc,_0x496b33))[_0xacb8('0x18')](getEndUser(_0x293a97,_0xb30ae3,_0x877372,_0x5b1afc,_0x496b33))[_0xacb8('0x18')](getTicket(_0x293a97,_0xb30ae3,_0x877372,_0x1018b2,_0x4bb4b2,_0x5b1afc))[_0xacb8('0x18')](function(_0x11639e){logger[_0xacb8('0x13')](util[_0xacb8('0x53')](_0xacb8('0x6c'),_0x11639e['ticketId']));logger[_0xacb8('0x13')](util['format']('call\x20direction:\x20%s',_0x293a97));if(_0x293a97!=='unmanaged'){logger[_0xacb8('0x13')]('['+[_0x293a97[_0xacb8('0x11')]()]+']',_0xacb8('0x6d'));emit(_0xf67d06['remoteUri'],_0x30c9b4[_0xacb8('0x3b')],_0x11639e[_0xacb8('0x44')]);}})['catch'](function(_0x62af41){logger[_0xacb8('0x1f')]('['+[_0x293a97['toUpperCase']()]+_0xacb8('0x6e'),util[_0xacb8('0x6f')](_0x62af41,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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