Built motion from commit d1eab355.|2.6.28
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index ff919c4..88a98ea 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xfff0=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','ioredis','./util','../../../../config/environment','servicenow','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','toUpperCase','catch','error','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm','message',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','string','picklist','type','nameField','toLowerCase','content','idField','customField','variable','variableName','toString','customVariable','Variable','name','outbound','assign','getString','Subjects','Fields','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','forEach','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','callDirection','unmanaged','queue','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0x3f32b4,_0x2d46e1){var _0x435bc6=function(_0x331bed){while(--_0x331bed){_0x3f32b4['push'](_0x3f32b4['shift']());}};_0x435bc6(++_0x2d46e1);}(_0xfff0,0x139));var _0x0fff=function(_0x239125,_0x2ca893){_0x239125=_0x239125-0x0;var _0x3e643c=_0xfff0[_0x239125];return _0x3e643c;};'use strict';var _=require('lodash');var Promise=require(_0x0fff('0x0'));var rp=require(_0x0fff('0x1'));var util=require(_0x0fff('0x2'));var md5=require('md5');var Redis=require(_0x0fff('0x3'));var intUtil=require(_0x0fff('0x4'));var config=require(_0x0fff('0x5'));var logger=require('../../../../config/logger')(_0x0fff('0x6'));config[_0x0fff('0x7')]=_['defaults'](config[_0x0fff('0x7')],{'host':_0x0fff('0x8'),'port':0x18eb});var io=require(_0x0fff('0x9'))(new Redis(config['redis']));function getAdminUser(_0x24cfb0,_0x5e9672,_0x1f2658,_0x5304a5,_0x41cfd9,_0x3db6f6){return new Promise(function(_0x4cc3f3,_0x227d28){var _0x377b2f={'method':_0x0fff('0xa'),'uri':_0x5304a5+_0x0fff('0xb')+'&'+_0x41cfd9+'&'+_0x3db6f6,'auth':_0x5e9672,'json':!![]};return rp(_0x377b2f)[_0x0fff('0xc')](function(_0x20c88b){if(_0x20c88b[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){_0x1f2658[_0x0fff('0xf')]=_0x20c88b[_0x0fff('0xd')][0x0][_0x0fff('0x10')];}logger['info']('['+[_0x24cfb0[_0x0fff('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1f2658);_0x4cc3f3(_0x1f2658);})[_0x0fff('0x12')](function(_0x431efa){logger[_0x0fff('0x13')]('['+[_0x24cfb0[_0x0fff('0x11')]()]+']',_0x431efa['message']);_0x227d28(_0x431efa['message']);});});}function getUser(_0x1daf30,_0x50a9e4,_0x5636fd,_0x51ceea,_0x1fb430){return function(_0x41e2e7){logger['info']('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x14'),_0x41e2e7);return new Promise(function(_0x540a67,_0x528071){if(intUtil['validateEmail'](_0x41e2e7[_0x0fff('0x15')])){var _0x606792={'method':_0x0fff('0xa'),'uri':_0x5636fd+_0x0fff('0x16')+_0x41e2e7[_0x0fff('0x15')]+'&'+_0x51ceea+'&'+_0x1fb430,'auth':_0x50a9e4,'json':!![]};logger[_0x0fff('0x17')]('['+[_0x1daf30['toUpperCase']()]+_0x0fff('0x18'),_0x606792);return rp(_0x606792)[_0x0fff('0xc')](function(_0x48e6f9){logger['info']('['+[_0x1daf30['toUpperCase']()]+_0x0fff('0x19'),_0x48e6f9);if(_0x48e6f9[_0x0fff('0xd')][_0x0fff('0xe')]>0x0&&String(_0x48e6f9[_0x0fff('0xd')][0x0]['active'])===_0x0fff('0x1a')){_0x41e2e7[_0x0fff('0x1b')]=_0x48e6f9[_0x0fff('0xd')][0x0][_0x0fff('0x10')];}else{_0x41e2e7[_0x0fff('0x1b')]=_0x41e2e7[_0x0fff('0xf')];_0x41e2e7['userEmail']=_0x41e2e7[_0x0fff('0x1c')];}logger[_0x0fff('0x17')]('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x1d'),_0x41e2e7);_0x540a67(_0x41e2e7);})[_0x0fff('0x12')](function(_0x23d9f8){logger['error']('['+[_0x1daf30[_0x0fff('0x11')]()]+']',_0x23d9f8[_0x0fff('0x1e')]);_0x528071(_0x23d9f8[_0x0fff('0x1e')]);});}else{logger[_0x0fff('0x17')]('['+[_0x1daf30[_0x0fff('0x11')]()]+_0x0fff('0x1f'));_0x41e2e7[_0x0fff('0x1b')]=_0x41e2e7[_0x0fff('0xf')];_0x41e2e7[_0x0fff('0x15')]=_0x41e2e7[_0x0fff('0x1c')];_0x540a67(_0x41e2e7);}});};}function createEndUser(_0x40651c,_0x2c39e3,_0x495734,_0x7046a3,_0x2d1800){logger[_0x0fff('0x17')]('['+[_0x40651c[_0x0fff('0x11')]()]+_0x0fff('0x20'),_0x495734);return new Promise(function(_0x125844,_0x47dde0){var _0x31f9a4={'method':_0x0fff('0x21'),'uri':_0x7046a3+_0x0fff('0x22')+_0x2d1800,'body':{'user_name':_0x4957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:_0x1ffae7,'json':!![]};return rp(_0x4723a4)['then'](function(_0x3d6e54){if(_0x3d6e54[_0x0fff('0xd')][_0x0fff('0xe')]>0x0){var _0x22a0a0=_0x3d6e54['result'][0x0][_0x0fff('0x10')];_0x25d696(_0x22a0a0);}else{return createRemoteTag(_0x130398,_0x1ffae7,_0x398513,_0x18c853)[_0x0fff('0xc')](function(_0xd781d3){_0x25d696(_0xd781d3);});}});});}function assignTagToIncident(_0x226d6d,_0x4cf619,_0x5ba7e7,_0x449da4,_0x40b8f0){return new Promise(function(_0x147939,_0x2e91c6){var _0xa7ca7d={'method':_0x0fff('0x21'),'uri':_0x5ba7e7+'label_entry'+'?'+_0x40b8f0,'body':{'label':_0x226d6d,'table':'incident','id_type':_0x0fff('0x44'),'table_key':_0x449da4[_0x0fff('0x3f')],'title':_0x0fff('0x45')+_0x449da4[_0x0fff('0x40')],'id_display':_0x449da4[_0x0fff('0x40')]},'auth':_0x4cf619,'json':!![]};return rp(_0xa7ca7d)[_0x0fff('0xc')](function(_0x33eb07){_0x147939();})[_0x0fff('0x12')](function(){_0x147939();});});}function manageTags(_0x5f2fcc,_0x12fe95,_0x4ac266,_0x33ab8c,_0x145dd4,_0x163d8a,_0x56d5c5){return new Promise(function(_0x5bf369,_0x139cb3){var _0x504212=[];_0x12fe95[_0x0fff('0x46')](function(_0x5ce7ac){_0x504212[_0x0fff('0x47')](getRemoteTag(_0x5ce7ac,_0x4ac266,_0x33ab8c,_0x163d8a,_0x56d5c5));});return Promise[_0x0fff('0x48')](_0x504212)['then'](function(_0x3e04df){if(_0x3e04df[_0x0fff('0xe')]){logger['info']('['+[_0x5f2fcc[_0x0fff('0x11')]()]+_0x0fff('0x49'),_0x3e04df);var _0x1111c8=[];_0x3e04df['forEach'](function(_0xb33919){_0x1111c8[_0x0fff('0x47')](assignTagToIncident(_0xb33919,_0x4ac266,_0x33ab8c,_0x145dd4,_0x163d8a));});return Promise[_0x0fff('0x48')](_0x1111c8)[_0x0fff('0xc')](function(){_0x5bf369();})[_0x0fff('0x12')](function(){_0x5bf369();});}else{_0x5bf369();}});});}function getTags(_0xf4fb1e,_0x3813a0,_0x18aaca,_0x4072ac,_0x31848c,_0x1a5988){return function(_0x23d04a){return new Promise(function(_0x4a6ee1,_0x5cec8f){var _0x247819=[];var _0x59c65a=_0x4072ac['Tags'];if(_0x59c65a&&_0x59c65a[_0x0fff('0xe')]>0x0){_0x247819=_[_0x0fff('0x4a')](_0x59c65a,_0x0fff('0x39'));}if(_0x247819['length']>0x0){return manageTags(_0xf4fb1e,_0x247819,_0x3813a0,_0x18aaca,_0x23d04a,_0x31848c,_0x1a5988)['then'](function(){_0x4a6ee1(_0x23d04a);});}else{_0x4a6ee1(_0x23d04a);}});};}function emit(_0xf6dedb,_0x1f9869,_0x2e996c){var _0x2586c6='%26sysparm_record_target%3Dincident'+_0x0fff('0x4b')+_0x0fff('0x4c')+_0x0fff('0x4d');var _0x46164e={'uri':_0xf6dedb+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x2e996c+_0x2586c6};io['to'](util[_0x0fff('0x4e')](_0x0fff('0x4f'),_0x1f9869))['emit']('trigger:browser:url',_0x46164e);}exports['cs']=function(_0x33ed23,_0x1dac18,_0x2e91e0,_0x202344,_0x167e55,_0x50eaa6,_0x27cb67,_0x7b040){var _0x2c97c8={};var _0x2d77bd={'user':_0x50eaa6[_0x0fff('0x50')],'pass':_0x50eaa6['password']};var _0x5d57fc=_0x0fff('0x51');var _0x5e55c8=_0x0fff('0x52');_0x50eaa6[_0x0fff('0x53')]=intUtil[_0x0fff('0x54')](_0x50eaa6[_0x0fff('0x53')]);_0x50eaa6[_0x0fff('0x55')]=intUtil['stripTrailingSlash'](_0x50eaa6[_0x0fff('0x55')]);var _0x191872=util[_0x0fff('0x4e')](_0x0fff('0x56'),_0x50eaa6[_0x0fff('0x53')]);_0x2c97c8[_0x0fff('0x15')]=!_[_0x0fff('0x57')](_0x202344)?_0x202344[_0x0fff('0x58')]:null;_0x2c97c8[_0x0fff('0x1c')]=_0x50eaa6[_0x0fff('0x58')];_0x2c97c8[_0x0fff('0x24')]=_0x7b040['toLowerCase']()===_0x0fff('0x3a')?_0x1dac18[_0x0fff('0x59')]:_0x1dac18['calleridnum'];_0x2c97c8[_0x0fff('0x5a')]=_0x7b040==='queue'||_0x7b040===_0x0fff('0x5b')?_0x0fff('0x5c'):_0x0fff('0x3a');var _0x8799c2=util[_0x0fff('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50eaa6[_0x0fff('0x55')],_0x1dac18[_0x0fff('0x5d')],md5(_0x1dac18['uniqueid']));if(_0x167e55&&_0x167e55[_0x0fff('0x5e')]){logger[_0x0fff('0x17')](_0x0fff('0x5f'),'Recording\x20is\x20enabled!');_0x1dac18[_0x0fff('0x60')]=_0x8799c2;}else if(_0x27cb67&&_0x27cb67[_0x0fff('0x61')]&&_0x27cb67['recordingFormat']!=='none'){logger[_0x0fff('0x17')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x1dac18[_0x0fff('0x60')]=_0x8799c2;}else{_0x1dac18[_0x0fff('0x60')]='';}return getAdminUser(_0x7b040,_0x2d77bd,_0x2c97c8,_0x191872,_0x5e55c8,_0x5d57fc)[_0x0fff('0xc')](getUser(_0x7b040,_0x2d77bd,_0x191872,_0x5e55c8,_0x5d57fc))['then'](getEndUser(_0x7b040,_0x2d77bd,_0x191872,_0x5e55c8,_0x5d57fc))['then'](getTicket(_0x7b040,_0x2d77bd,_0x191872,_0x2e91e0,_0x1dac18,_0x5e55c8))[_0x0fff('0xc')](function(_0x537515){logger[_0x0fff('0x17')](util[_0x0fff('0x4e')](_0x0fff('0x62'),_0x537515[_0x0fff('0x3f')]));logger[_0x0fff('0x17')](util[_0x0fff('0x4e')](_0x0fff('0x63'),_0x7b040));if(_0x7b040!=='unmanaged'){logger[_0x0fff('0x17')]('['+[_0x7b040[_0x0fff('0x11')]()]+']',_0x0fff('0x64'));emit(_0x50eaa6[_0x0fff('0x53')],_0x202344[_0x0fff('0x39')],_0x537515[_0x0fff('0x3f')]);}})['catch'](function(_0x3c5c83){logger['error']('['+[_0x7b040[_0x0fff('0x11')]()]+_0x0fff('0x65'),util[_0x0fff('0x66')](_0x3c5c83,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x7ffa=['recordingURL','recordingFormat','none','[OUTBOUND]','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','ioredis','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','result','sys_id','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','message','sys_user?sysparm_query=email%3D','then','],\x20getUser\x20entity','length','active','true','userId','userEmail',']\x20using\x20admin\x20profile','adminId','adminEmail','],\x20createEndUser\x20input\x20crm','POST','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','endUserId','],\x20getEndUser\x20crm','forEach','includes','picklist','type','customField','nameField','toLowerCase','content','string','idField','variable','variableName','Variable','name','toString',']\x20getTicket\x20input\x20crm','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','serverUrl','stripTrailingSlash','%s/api/now/table/','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!'];(function(_0x397e5f,_0x454c8f){var _0x5302b8=function(_0x1a29ef){while(--_0x1a29ef){_0x397e5f['push'](_0x397e5f['shift']());}};_0x5302b8(++_0x454c8f);}(_0x7ffa,0x155));var _0xa7ff=function(_0x1a4023,_0xa7961){_0x1a4023=_0x1a4023-0x0;var _0x3cc2cf=_0x7ffa[_0x1a4023];return _0x3cc2cf;};'use strict';var _=require(_0xa7ff('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0xa7ff('0x1'));var md5=require(_0xa7ff('0x2'));var Redis=require(_0xa7ff('0x3'));var intUtil=require('./util');var config=require(_0xa7ff('0x4'));var logger=require(_0xa7ff('0x5'))(_0xa7ff('0x6'));config[_0xa7ff('0x7')]=_[_0xa7ff('0x8')](config['redis'],{'host':_0xa7ff('0x9'),'port':0x18eb});var io=require(_0xa7ff('0xa'))(new Redis(config[_0xa7ff('0x7')]));function getAdminUser(_0x81cdc4,_0x3d6b15,_0x3f67c2,_0x1ccaf4,_0x2117b2,_0x4c9dc1){return new Promise(function(_0x34eb07,_0x4af756){var _0x5817d8={'method':_0xa7ff('0xb'),'uri':_0x1ccaf4+_0xa7ff('0xc')+'&'+_0x2117b2+'&'+_0x4c9dc1,'auth':_0x3d6b15,'json':!![]};return rp(_0x5817d8)['then'](function(_0x142e88){if(_0x142e88[_0xa7ff('0xd')]['length']>0x0){_0x3f67c2['adminId']=_0x142e88[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}logger[_0xa7ff('0xf')]('['+[_0x81cdc4['toUpperCase']()]+_0xa7ff('0x10'),_0x3f67c2);_0x34eb07(_0x3f67c2);})[_0xa7ff('0x11')](function(_0x2ca6a0){logger[_0xa7ff('0x12')]('['+[_0x81cdc4[_0xa7ff('0x13')]()]+']',_0x2ca6a0[_0xa7ff('0x14')]);_0x4af756(_0x2ca6a0[_0xa7ff('0x14')]);});});}function getUser(_0x2c4be9,_0x4d0d08,_0x5ea520,_0x19d1a5,_0x5e6b3b){return function(_0x335eff){logger[_0xa7ff('0xf')]('['+[_0x2c4be9['toUpperCase']()]+'],\x20getUser\x20input\x20crm',_0x335eff);return new Promise(function(_0x1f7c24,_0x4b904a){if(intUtil['validateEmail'](_0x335eff['userEmail'])){var _0x2bee4a={'method':_0xa7ff('0xb'),'uri':_0x5ea520+_0xa7ff('0x15')+_0x335eff['userEmail']+'&'+_0x19d1a5+'&'+_0x5e6b3b,'auth':_0x4d0d08,'json':!![]};logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x2bee4a);return rp(_0x2bee4a)[_0xa7ff('0x16')](function(_0x2e6a90){logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+_0xa7ff('0x17'),_0x2e6a90);if(_0x2e6a90[_0xa7ff('0xd')][_0xa7ff('0x18')]>0x0&&String(_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0x19')])===_0xa7ff('0x1a')){_0x335eff['userId']=_0x2e6a90[_0xa7ff('0xd')][0x0][_0xa7ff('0xe')];}else{_0x335eff[_0xa7ff('0x1b')]=_0x335eff['adminId'];_0x335eff[_0xa7ff('0x1c')]=_0x335eff['adminEmail'];}logger[_0xa7ff('0xf')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+'],\x20getUser\x20crm',_0x335eff);_0x1f7c24(_0x335eff);})['catch'](function(_0x2857b2){logger[_0xa7ff('0x12')]('['+[_0x2c4be9[_0xa7ff('0x13')]()]+']',_0x2857b2[_0xa7ff('0x14')]);_0x4b904a(_0x2857b2[_0xa7ff('0x14')]);});}else{logger['info']('['+[_0x2c4be9['toUpperCase']()]+_0xa7ff('0x1d'));_0x335eff[_0xa7ff('0x1b')]=_0x335eff[_0xa7ff('0x1e')];_0x335eff['userEmail']=_0x335eff[_0xa7ff('0x1f')];_0x1f7c24(_0x335eff);}});};}function createEndUser(_0x5742a9,_0x58b4f3,_0x164d21,_0x5972b1,_0x4e9a05){logger[_0xa7ff('0xf')]('['+[_0x5742a9['toUpperCase']()]+_0xa7ff('0x20'),_0x164d21);return new Promise(function(_0x390f76,_0x1fc32){var _0x12ac6b={'method':_0xa7ff('0x21'),'uri':_0x5972b1+'sys_user?'+_0x4e9a05,'body':{'user_name':_0x164d21[_0xa7ff('0x22')],'roles':_0xa7ff('0x23'),'first_name':_0x164d21[_0xa7ff('0x22')],'active':_0xa7ff('0x1a'),'date_format':_0xa7ff('0x24'),'phone':_0x164d21[_0xa7ff('0x22')]},'auth':_0x58b4f3,'json':!![]};return rp(_0x12ac6b)[_0xa7ff('0x16')](function(_0x488520){logger[_0xa7ff('0xf')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+_0xa7ff('0x25'),_0x488520[_0xa7ff('0xd')]);_0x164d21['endUserId']=_0x488520[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x390f76(_0x164d21);})['catch'](function(_0x4dbfb1){logger[_0xa7ff('0x12')]('['+[_0x5742a9[_0xa7ff('0x13')]()]+']',_0x4dbfb1[_0xa7ff('0x14')]);_0x1fc32(_0x4dbfb1[_0xa7ff('0x14')]);});});}function getEndUser(_0x2dfcdb,_0x5df8a4,_0x5daae8,_0x3e1ecc,_0x2de348){return function(_0x56da43){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x26'),_0x56da43);return new Promise(function(_0x29ce0a,_0x29dcd4){var _0x4e40a0={'method':'GET','uri':_0x5daae8+'sys_user?sysparm_query=phone%3D'+_0x56da43[_0xa7ff('0x22')]+'&'+_0x3e1ecc+'&'+_0x2de348,'auth':_0x5df8a4,'json':!![]};return rp(_0x4e40a0)['then'](function(_0x147b6b){if(_0x147b6b['result']['length']>0x0){_0x56da43[_0xa7ff('0x27')]=_0x147b6b[_0xa7ff('0xd')][0x0]['sys_id'];logger[_0xa7ff('0xf')]('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+_0xa7ff('0x28'),_0x56da43);_0x29ce0a(_0x56da43);}else{return createEndUser(_0x2dfcdb,_0x5df8a4,_0x56da43,_0x5daae8,_0x3e1ecc)['then'](function(_0x18d603){logger[_0xa7ff('0xf')]('['+[_0x2dfcdb['toUpperCase']()]+'],\x20createEndUser\x20crm',_0x18d603);_0x29ce0a(_0x18d603);});}})[_0xa7ff('0x11')](function(_0x439e31){logger['error']('['+[_0x2dfcdb[_0xa7ff('0x13')]()]+']',_0x439e31[_0xa7ff('0x14')]);_0x29dcd4(_0x439e31[_0xa7ff('0x14')]);});});};}function getCustomFields(_0x433070,_0x157800){var _0x7fdef9={};if(_0x433070[_0xa7ff('0x18')]>0x0){_[_0xa7ff('0x29')](_0x433070,function(_0xc7197a){if(_[_0xa7ff('0x2a')](['string',_0xa7ff('0x2b')],_0xc7197a[_0xa7ff('0x2c')])&&_0xc7197a['nameField']&&!_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x2e')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_['includes']([_0xa7ff('0x31'),_0xa7ff('0x2b')],_0xc7197a['type'])&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0xc7197a[_0xa7ff('0x30')]['toString']();}else if(_0xc7197a[_0xa7ff('0x2c')]===_0xa7ff('0x33')&&_0xc7197a[_0xa7ff('0x34')]&&_0xc7197a['idField']&&_0xc7197a[_0xa7ff('0x2d')]){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')][_0xa7ff('0x2f')]()]=_0x157800[_0xc7197a[_0xa7ff('0x34')]]['toString']();}else if(_0xc7197a['type']==='customVariable'&&_0xc7197a[_0xa7ff('0x35')]&&_0xc7197a[_0xa7ff('0x35')][_0xa7ff('0x36')]&&_0xc7197a[_0xa7ff('0x32')]&&_0xc7197a['customField']){_0x7fdef9[_0xc7197a[_0xa7ff('0x32')]['toLowerCase']()]=_0x157800[_0xc7197a['Variable'][_0xa7ff('0x36')][_0xa7ff('0x2f')]()][_0xa7ff('0x37')]();}});}return _0x7fdef9;}function getTicket(_0x30975f,_0x3fe8a6,_0xc7c476,_0x14d155,_0x359932,_0x21e0d9){return function(_0x285519){logger[_0xa7ff('0xf')]('['+[_0x30975f[_0xa7ff('0x13')]()]+_0xa7ff('0x38'),_0x285519);return new Promise(function(_0x576b3e,_0x5afe43){var _0xd49004=_0x30975f[_0xa7ff('0x2f')]()==='outbound'?_0x285519['userId']:_0x285519[_0xa7ff('0x27')];var _0xcf3738={'method':'POST','uri':_0xc7c476+_0xa7ff('0x39')+'?'+_0x21e0d9,'body':Object[_0xa7ff('0x3a')]({},{'active':_0xa7ff('0x1a'),'caller_id':_0xd49004,'assigned_to':_0x285519['userId'],'short_description':intUtil[_0xa7ff('0x3b')](_0x14d155[_0xa7ff('0x3c')],_0x359932,'\x20'),'description':intUtil[_0xa7ff('0x3b')](_0x14d155['Descriptions'],_0x359932,'\x0a')},getCustomFields(_0x14d155[_0xa7ff('0x3d')],_0x359932)),'auth':_0x3fe8a6,'json':!![]};return rp(_0xcf3738)['then'](function(_0x563a25){logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x3e'),_0x563a25['result']);_0x285519[_0xa7ff('0x3f')]=_0x563a25['result'][_0xa7ff('0xe')];_0x285519[_0xa7ff('0x40')]=_0x563a25[_0xa7ff('0xd')][_0xa7ff('0x41')];logger[_0xa7ff('0xf')]('['+[_0x30975f['toUpperCase']()]+_0xa7ff('0x42'),_0x285519);_0x576b3e(_0x285519);})[_0xa7ff('0x11')](function(_0x51812b){logger[_0xa7ff('0x12')]('['+[_0x30975f[_0xa7ff('0x13')]()]+']',_0x51812b[_0xa7ff('0x14')]);_0x5afe43(_0x51812b[_0xa7ff('0x14')]);});});};}function createRemoteTag(_0x313637,_0x553649,_0x115cbc,_0x349451){return new Promise(function(_0x4051a2,_0x4767f6){var _0x3e302c={'method':_0xa7ff('0x21'),'uri':_0x115cbc+_0xa7ff('0x43')+'?'+_0x349451,'body':{'short_description':_0x313637,'global':!![],'active':!![],'name':_0x313637},'auth':_0x553649,'json':!![]};return rp(_0x3e302c)[_0xa7ff('0x16')](function(_0x555648){var _0x29bf7e=_0x555648[_0xa7ff('0xd')][_0xa7ff('0xe')];_0x4051a2(_0x29bf7e);});});}function getRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d,_0x3a463d){return new Promise(function(_0x1a735d,_0x1d9fc3){var _0x2c9e67={'method':_0xa7ff('0xb'),'uri':_0x14cf54+'label'+_0xa7ff('0x44')+_0x296ecc+'&'+_0x2f982d,'auth':_0x1cd4bc,'json':!![]};return rp(_0x2c9e67)[_0xa7ff('0x16')](function(_0x22a8a6){if(_0x22a8a6[_0xa7ff('0xd')]['length']>0x0){var _0x54006c=_0x22a8a6[_0xa7ff('0xd')][0x0]['sys_id'];_0x1a735d(_0x54006c);}else{return createRemoteTag(_0x296ecc,_0x1cd4bc,_0x14cf54,_0x2f982d)[_0xa7ff('0x16')](function(_0x3c444f){_0x1a735d(_0x3c444f);});}});});}function assignTagToIncident(_0x53a08d,_0x134cce,_0x3d9b23,_0x332476,_0x8fde72){return new Promise(function(_0x4d3961,_0x4b9ed0){var _0x277c9d={'method':'POST','uri':_0x3d9b23+'label_entry'+'?'+_0x8fde72,'body':{'label':_0x53a08d,'table':_0xa7ff('0x39'),'id_type':'Incident','table_key':_0x332476['ticketId'],'title':_0xa7ff('0x45')+_0x332476[_0xa7ff('0x40')],'id_display':_0x332476[_0xa7ff('0x40')]},'auth':_0x134cce,'json':!![]};return rp(_0x277c9d)[_0xa7ff('0x16')](function(_0x1695bb){_0x4d3961();})['catch'](function(){_0x4d3961();});});}function manageTags(_0x3c0d11,_0x50a4e1,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60,_0x325e27){return new Promise(function(_0x43ba4f,_0x31f53b){var _0x1acb91=[];_0x50a4e1[_0xa7ff('0x29')](function(_0x5eec8f){_0x1acb91[_0xa7ff('0x46')](getRemoteTag(_0x5eec8f,_0x53fdd3,_0x3edb81,_0x5daa60,_0x325e27));});return Promise[_0xa7ff('0x47')](_0x1acb91)[_0xa7ff('0x16')](function(_0x5e0806){if(_0x5e0806[_0xa7ff('0x18')]){logger[_0xa7ff('0xf')]('['+[_0x3c0d11[_0xa7ff('0x13')]()]+_0xa7ff('0x48'),_0x5e0806);var _0xc02c8a=[];_0x5e0806[_0xa7ff('0x29')](function(_0x382769){_0xc02c8a['push'](assignTagToIncident(_0x382769,_0x53fdd3,_0x3edb81,_0xd5e501,_0x5daa60));});return Promise[_0xa7ff('0x47')](_0xc02c8a)['then'](function(){_0x43ba4f();})[_0xa7ff('0x11')](function(){_0x43ba4f();});}else{_0x43ba4f();}});});}function getTags(_0x45c043,_0x46b5c6,_0x37363f,_0x280acb,_0x5bd800,_0x4bce38){return function(_0x4c10fd){return new Promise(function(_0x3d4284,_0x1ab95e){var _0xf3f4af=[];var _0x31cfde=_0x280acb[_0xa7ff('0x49')];if(_0x31cfde&&_0x31cfde[_0xa7ff('0x18')]>0x0){_0xf3f4af=_[_0xa7ff('0x4a')](_0x31cfde,'name');}if(_0xf3f4af[_0xa7ff('0x18')]>0x0){return manageTags(_0x45c043,_0xf3f4af,_0x46b5c6,_0x37363f,_0x4c10fd,_0x5bd800,_0x4bce38)[_0xa7ff('0x16')](function(){_0x3d4284(_0x4c10fd);});}else{_0x3d4284(_0x4c10fd);}});};}function emit(_0x400426,_0x4e9c2a,_0x6cec29){var _0x43084c=_0xa7ff('0x4b')+_0xa7ff('0x4c')+_0xa7ff('0x4d')+_0xa7ff('0x4e');var _0x50337a={'uri':_0x400426+_0xa7ff('0x4f')+_0x6cec29+_0x43084c};io['to'](util[_0xa7ff('0x50')](_0xa7ff('0x51'),_0x4e9c2a))[_0xa7ff('0x52')](_0xa7ff('0x53'),_0x50337a);}exports['cs']=function(_0x3c10b7,_0x2c7ec1,_0x15c498,_0x53c02b,_0x2d7a0e,_0x35ba9d,_0x5b6b21,_0x6eab1b){var _0x4d8058={};var _0x1fd3c5={'user':_0x35ba9d[_0xa7ff('0x54')],'pass':_0x35ba9d[_0xa7ff('0x55')]};var _0x4e594d=_0xa7ff('0x56');var _0x1c60fa=_0xa7ff('0x57');_0x35ba9d[_0xa7ff('0x58')]=intUtil['stripTrailingSlash'](_0x35ba9d[_0xa7ff('0x58')]);_0x35ba9d[_0xa7ff('0x59')]=intUtil[_0xa7ff('0x5a')](_0x35ba9d['serverUrl']);var _0x17ca75=util['format'](_0xa7ff('0x5b'),_0x35ba9d[_0xa7ff('0x58')]);_0x4d8058['userEmail']=!_['isNil'](_0x53c02b)?_0x53c02b[_0xa7ff('0x5c')]:null;_0x4d8058['adminEmail']=_0x35ba9d['email'];_0x4d8058[_0xa7ff('0x22')]=_0x6eab1b[_0xa7ff('0x2f')]()===_0xa7ff('0x5d')?_0x2c7ec1[_0xa7ff('0x5e')]:_0x2c7ec1[_0xa7ff('0x5f')];_0x4d8058[_0xa7ff('0x60')]=_0x6eab1b===_0xa7ff('0x61')||_0x6eab1b===_0xa7ff('0x62')?'queue':'outbound';var _0x238a84=util[_0xa7ff('0x50')](_0xa7ff('0x63'),_0x35ba9d['serverUrl'],_0x2c7ec1[_0xa7ff('0x64')],md5(_0x2c7ec1[_0xa7ff('0x64')]));if(_0x2d7a0e&&_0x2d7a0e[_0xa7ff('0x65')]){logger[_0xa7ff('0xf')]('[QUEUE]',_0xa7ff('0x66'));_0x2c7ec1[_0xa7ff('0x67')]=_0x238a84;}else if(_0x5b6b21&&_0x5b6b21[_0xa7ff('0x68')]&&_0x5b6b21['recordingFormat']!==_0xa7ff('0x69')){logger[_0xa7ff('0xf')](_0xa7ff('0x6a'),'Recording\x20is\x20enabled!');_0x2c7ec1['recordingURL']=_0x238a84;}else{_0x2c7ec1[_0xa7ff('0x67')]='';}return getAdminUser(_0x6eab1b,_0x1fd3c5,_0x4d8058,_0x17ca75,_0x1c60fa,_0x4e594d)[_0xa7ff('0x16')](getUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))[_0xa7ff('0x16')](getEndUser(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x1c60fa,_0x4e594d))['then'](getTicket(_0x6eab1b,_0x1fd3c5,_0x17ca75,_0x15c498,_0x2c7ec1,_0x1c60fa))[_0xa7ff('0x16')](function(_0x203fee){logger[_0xa7ff('0xf')](util['format'](_0xa7ff('0x6b'),_0x203fee['ticketId']));logger[_0xa7ff('0xf')](util[_0xa7ff('0x50')](_0xa7ff('0x6c'),_0x6eab1b));if(_0x6eab1b!==_0xa7ff('0x62')){logger[_0xa7ff('0xf')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+']',_0xa7ff('0x6d'));emit(_0x35ba9d[_0xa7ff('0x58')],_0x53c02b[_0xa7ff('0x36')],_0x203fee[_0xa7ff('0x3f')]);}})['catch'](function(_0x59294b){logger[_0xa7ff('0x12')]('['+[_0x6eab1b[_0xa7ff('0x13')]()]+_0xa7ff('0x6e'),util['inspect'](_0x59294b,{'showHidden':!![],'depth':null}));});};
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