// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x6e1e=['call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','sys_id','toUpperCase','catch','message','info','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','active','true','userId','adminId','],\x20getUser\x20crm','error',']\x20using\x20admin\x20profile','adminEmail','POST','sys_user?','user','endUserNumber','System','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','string','picklist','type','customField','nameField','toLowerCase','toString','includes','idField','customVariable','Variable','name','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','email','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s'];(function(_0xf85fb3,_0x280fe6){var _0x4a9d43=function(_0x1d17d4){while(--_0x1d17d4){_0xf85fb3['push'](_0xf85fb3['shift']());}};_0x4a9d43(++_0x280fe6);}(_0x6e1e,0x142));var _0xe6e1=function(_0x488608,_0x597220){_0x488608=_0x488608-0x0;var _0xba3d8=_0x6e1e[_0x488608];return _0xba3d8;};'use strict';var _=require(_0xe6e1('0x0'));var Promise=require(_0xe6e1('0x1'));var rp=require(_0xe6e1('0x2'));var util=require(_0xe6e1('0x3'));var md5=require(_0xe6e1('0x4'));var Redis=require(_0xe6e1('0x5'));var intUtil=require(_0xe6e1('0x6'));var config=require(_0xe6e1('0x7'));var logger=require('../../../../config/logger')('servicenow');config['redis']=_[_0xe6e1('0x8')](config[_0xe6e1('0x9')],{'host':_0xe6e1('0xa'),'port':0x18eb});var io=require(_0xe6e1('0xb'))(new Redis(config[_0xe6e1('0x9')]));function getAdminUser(_0x1edc48,_0x3084b3,_0x1b1e54,_0xc1d10b,_0x2eedbb,_0x1269de){return new Promise(function(_0x1319ae,_0x100a35){var _0x107f98={'method':_0xe6e1('0xc'),'uri':_0xc1d10b+_0xe6e1('0xd')+'&'+_0x2eedbb+'&'+_0x1269de,'auth':_0x3084b3,'json':!![]};return rp(_0x107f98)[_0xe6e1('0xe')](function(_0x3b62c4){if(_0x3b62c4[_0xe6e1('0xf')]['length']>0x0){_0x1b1e54['adminId']=_0x3b62c4['result'][0x0][_0xe6e1('0x10')];}logger['info']('['+[_0x1edc48[_0xe6e1('0x11')]()]+'],\x20getAdminUser\x20crm',_0x1b1e54);_0x1319ae(_0x1b1e54);})[_0xe6e1('0x12')](function(_0x3d338d){logger['error']('['+[_0x1edc48['toUpperCase']()]+']',_0x3d338d['message']);_0x100a35(_0x3d338d[_0xe6e1('0x13')]);});});}function getUser(_0x862804,_0x41c528,_0xa8e36,_0x3fac60,_0x2ede78){return function(_0xbee614){logger[_0xe6e1('0x14')]('['+[_0x862804['toUpperCase']()]+_0xe6e1('0x15'),_0xbee614);return new Promise(function(_0xc4b871,_0x443745){if(intUtil['validateEmail'](_0xbee614['userEmail'])){var _0x5761f7={'method':_0xe6e1('0xc'),'uri':_0xa8e36+'sys_user?sysparm_query=email%3D'+_0xbee614[_0xe6e1('0x16')]+'&'+_0x3fac60+'&'+_0x2ede78,'auth':_0x41c528,'json':!![]};logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x17'),_0x5761f7);return rp(_0x5761f7)[_0xe6e1('0xe')](function(_0x455e22){logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x18'),_0x455e22);if(_0x455e22['result'][_0xe6e1('0x19')]>0x0&&String(_0x455e22[_0xe6e1('0xf')][0x0][_0xe6e1('0x1a')])===_0xe6e1('0x1b')){_0xbee614['userId']=_0x455e22[_0xe6e1('0xf')][0x0]['sys_id'];}else{_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614['adminEmail'];}logger['info']('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x1e'),_0xbee614);_0xc4b871(_0xbee614);})[_0xe6e1('0x12')](function(_0x2825e1){logger[_0xe6e1('0x1f')]('['+[_0x862804[_0xe6e1('0x11')]()]+']',_0x2825e1['message']);_0x443745(_0x2825e1[_0xe6e1('0x13')]);});}else{logger[_0xe6e1('0x14')]('['+[_0x862804[_0xe6e1('0x11')]()]+_0xe6e1('0x20'));_0xbee614[_0xe6e1('0x1c')]=_0xbee614[_0xe6e1('0x1d')];_0xbee614[_0xe6e1('0x16')]=_0xbee614[_0xe6e1('0x21')];_0xc4b871(_0xbee614);}});};}function createEndUser(_0x3447b2,_0x5acd73,_0x1ca7ee,_0x5cf557,_0x3901ac){logger[_0xe6e1('0x14')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x1ca7ee);return new Promise(function(_0x10a573,_0x421099){var _0x503d30={'method':_0xe6e1('0x22'),'uri':_0x5cf557+_0xe6e1('0x23')+_0x3901ac,'body':{'user_name':_0x1ca7ee['endUserNumber'],'roles':_0xe6e1('0x24'),'first_name':_0x1ca7ee[_0xe6e1('0x25')],'active':_0xe6e1('0x1b'),'date_format':_0xe6e1('0x26'),'phone':_0x1ca7ee[_0xe6e1('0x25')]},'auth':_0x5acd73,'json':!![]};return rp(_0x503d30)[_0xe6e1('0xe')](function(_0x3359e4){logger['info']('['+[_0x3447b2[_0xe6e1('0x11')]()]+'],\x20EndUser\x20schema',_0x3359e4[_0xe6e1('0xf')]);_0x1ca7ee[_0xe6e1('0x27')]=_0x3359e4[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x10a573(_0x1ca7ee);})[_0xe6e1('0x12')](function(_0x4099ec){logger[_0xe6e1('0x1f')]('['+[_0x3447b2[_0xe6e1('0x11')]()]+']',_0x4099ec['message']);_0x421099(_0x4099ec[_0xe6e1('0x13')]);});});}function getEndUser(_0x19a6e8,_0x42517b,_0x4a5484,_0x45c90d,_0x1c7143){return function(_0x412c56){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+'],\x20getEndUser\x20input\x20crm',_0x412c56);return new Promise(function(_0x169e28,_0x2d1777){var _0xfb869b={'method':_0xe6e1('0xc'),'uri':_0x4a5484+_0xe6e1('0x28')+_0x412c56[_0xe6e1('0x25')]+'&'+_0x45c90d+'&'+_0x1c7143,'auth':_0x42517b,'json':!![]};return rp(_0xfb869b)[_0xe6e1('0xe')](function(_0x26115b){if(_0x26115b['result'][_0xe6e1('0x19')]>0x0){_0x412c56[_0xe6e1('0x27')]=_0x26115b[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x29'),_0x412c56);_0x169e28(_0x412c56);}else{return createEndUser(_0x19a6e8,_0x42517b,_0x412c56,_0x4a5484,_0x45c90d)[_0xe6e1('0xe')](function(_0x57f636){logger[_0xe6e1('0x14')]('['+[_0x19a6e8[_0xe6e1('0x11')]()]+_0xe6e1('0x2a'),_0x57f636);_0x169e28(_0x57f636);});}})[_0xe6e1('0x12')](function(_0x3ff136){logger['error']('['+[_0x19a6e8[_0xe6e1('0x11')]()]+']',_0x3ff136[_0xe6e1('0x13')]);_0x2d1777(_0x3ff136[_0xe6e1('0x13')]);});});};}function getCustomFields(_0x51419b,_0x2765b2){var _0x1e7449={};if(_0x51419b['length']>0x0){_[_0xe6e1('0x2b')](_0x51419b,function(_0x5f2950){if(_['includes']([_0xe6e1('0x2c'),_0xe6e1('0x2d')],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950['nameField']&&!_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x30')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_[_0xe6e1('0x33')]([_0xe6e1('0x2c'),'picklist'],_0x5f2950[_0xe6e1('0x2e')])&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x5f2950['content'][_0xe6e1('0x32')]();}else if(_0x5f2950[_0xe6e1('0x2e')]==='variable'&&_0x5f2950['variableName']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')]['toLowerCase']()]=_0x2765b2[_0x5f2950['variableName']]['toString']();}else if(_0x5f2950[_0xe6e1('0x2e')]===_0xe6e1('0x35')&&_0x5f2950[_0xe6e1('0x36')]&&_0x5f2950[_0xe6e1('0x36')]['name']&&_0x5f2950[_0xe6e1('0x34')]&&_0x5f2950[_0xe6e1('0x2f')]){_0x1e7449[_0x5f2950[_0xe6e1('0x34')][_0xe6e1('0x31')]()]=_0x2765b2[_0x5f2950[_0xe6e1('0x36')][_0xe6e1('0x37')][_0xe6e1('0x31')]()][_0xe6e1('0x32')]();}});}return _0x1e7449;}function getTicket(_0x2783cc,_0x2e99cc,_0x4f87c2,_0x3c1b6f,_0x1782d5,_0x272b80){return function(_0x21c3f0){logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+']\x20getTicket\x20input\x20crm',_0x21c3f0);return new Promise(function(_0x2dfa69,_0x2c4640){var _0x44fb5a=_0x2783cc[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x21c3f0[_0xe6e1('0x1c')]:_0x21c3f0[_0xe6e1('0x27')];var _0xd72181={'method':_0xe6e1('0x22'),'uri':_0x4f87c2+'incident'+'?'+_0x272b80,'body':Object[_0xe6e1('0x39')]({},{'active':_0xe6e1('0x1b'),'caller_id':_0x44fb5a,'assigned_to':_0x21c3f0[_0xe6e1('0x1c')],'short_description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3b')],_0x1782d5,'\x20'),'description':intUtil[_0xe6e1('0x3a')](_0x3c1b6f[_0xe6e1('0x3c')],_0x1782d5,'\x0a')},getCustomFields(_0x3c1b6f[_0xe6e1('0x3d')],_0x1782d5)),'auth':_0x2e99cc,'json':!![]};return rp(_0xd72181)[_0xe6e1('0xe')](function(_0x4390a2){logger['info']('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x3e'),_0x4390a2['result']);_0x21c3f0[_0xe6e1('0x3f')]=_0x4390a2['result'][_0xe6e1('0x10')];_0x21c3f0[_0xe6e1('0x40')]=_0x4390a2[_0xe6e1('0xf')]['number'];logger[_0xe6e1('0x14')]('['+[_0x2783cc[_0xe6e1('0x11')]()]+_0xe6e1('0x41'),_0x21c3f0);_0x2dfa69(_0x21c3f0);})['catch'](function(_0x5946d6){logger['error']('['+[_0x2783cc[_0xe6e1('0x11')]()]+']',_0x5946d6[_0xe6e1('0x13')]);_0x2c4640(_0x5946d6[_0xe6e1('0x13')]);});});};}function createRemoteTag(_0x154a5c,_0xde8ed4,_0x59cdeb,_0x5ab30d){return new Promise(function(_0x19d041,_0x59b5de){var _0x23005b={'method':'POST','uri':_0x59cdeb+_0xe6e1('0x42')+'?'+_0x5ab30d,'body':{'short_description':_0x154a5c,'global':!![],'active':!![],'name':_0x154a5c},'auth':_0xde8ed4,'json':!![]};return rp(_0x23005b)[_0xe6e1('0xe')](function(_0xc53891){var _0x48cfd0=_0xc53891[_0xe6e1('0xf')][_0xe6e1('0x10')];_0x19d041(_0x48cfd0);});});}function getRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd,_0x29e62a){return new Promise(function(_0x4a43de,_0x377a51){var _0x4607dc={'method':'GET','uri':_0x11b792+_0xe6e1('0x42')+_0xe6e1('0x43')+_0x10dcc3+'&'+_0x1df4dd,'auth':_0x2cfce8,'json':!![]};return rp(_0x4607dc)[_0xe6e1('0xe')](function(_0x3860c7){if(_0x3860c7[_0xe6e1('0xf')][_0xe6e1('0x19')]>0x0){var _0x21a030=_0x3860c7[_0xe6e1('0xf')][0x0][_0xe6e1('0x10')];_0x4a43de(_0x21a030);}else{return createRemoteTag(_0x10dcc3,_0x2cfce8,_0x11b792,_0x1df4dd)[_0xe6e1('0xe')](function(_0x1c60fa){_0x4a43de(_0x1c60fa);});}});});}function assignTagToIncident(_0xe17e4b,_0x44c38b,_0x369ffb,_0xa7f80e,_0x25cedc){return new Promise(function(_0x17b5ee,_0x1de59b){var _0x9b3346={'method':_0xe6e1('0x22'),'uri':_0x369ffb+_0xe6e1('0x44')+'?'+_0x25cedc,'body':{'label':_0xe17e4b,'table':_0xe6e1('0x45'),'id_type':_0xe6e1('0x46'),'table_key':_0xa7f80e['ticketId'],'title':_0xe6e1('0x47')+_0xa7f80e[_0xe6e1('0x40')],'id_display':_0xa7f80e['ticketNumber']},'auth':_0x44c38b,'json':!![]};return rp(_0x9b3346)['then'](function(_0x2e4165){_0x17b5ee();})[_0xe6e1('0x12')](function(){_0x17b5ee();});});}function manageTags(_0x41f7d0,_0x13264c,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67,_0x21583a){return new Promise(function(_0x1f3dd8,_0x101884){var _0x3acd3d=[];_0x13264c[_0xe6e1('0x2b')](function(_0x35303a){_0x3acd3d[_0xe6e1('0x48')](getRemoteTag(_0x35303a,_0x216dc3,_0x2ef2e8,_0x1ece67,_0x21583a));});return Promise[_0xe6e1('0x49')](_0x3acd3d)[_0xe6e1('0xe')](function(_0x35e2ea){if(_0x35e2ea[_0xe6e1('0x19')]){logger['info']('['+[_0x41f7d0[_0xe6e1('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x35e2ea);var _0x4a0807=[];_0x35e2ea['forEach'](function(_0x540364){_0x4a0807[_0xe6e1('0x48')](assignTagToIncident(_0x540364,_0x216dc3,_0x2ef2e8,_0x3729ca,_0x1ece67));});return Promise[_0xe6e1('0x49')](_0x4a0807)['then'](function(){_0x1f3dd8();})[_0xe6e1('0x12')](function(){_0x1f3dd8();});}else{_0x1f3dd8();}});});}function getTags(_0x3faff2,_0x16ff9c,_0x2f3c64,_0x22f153,_0x15d157,_0x36fa8b){return function(_0x571f8f){return new Promise(function(_0x213c94,_0x4860d0){var _0x5d7692=[];var _0x17a133=_0x22f153[_0xe6e1('0x4a')];if(_0x17a133&&_0x17a133[_0xe6e1('0x19')]>0x0){_0x5d7692=_[_0xe6e1('0x4b')](_0x17a133,'name');}if(_0x5d7692['length']>0x0){return manageTags(_0x3faff2,_0x5d7692,_0x16ff9c,_0x2f3c64,_0x571f8f,_0x15d157,_0x36fa8b)[_0xe6e1('0xe')](function(){_0x213c94(_0x571f8f);});}else{_0x213c94(_0x571f8f);}});};}function emit(_0x43ecfb,_0x4dbc64,_0x182230){var _0x5ec29f='%26sysparm_record_target%3Dincident'+_0xe6e1('0x4c')+'%26sysparm_record_list%3Dactive%253Dtrue'+'%255EORDERBYDESCnumber';var _0x24c84a={'uri':_0x43ecfb+_0xe6e1('0x4d')+_0x182230+_0x5ec29f};io['to'](util[_0xe6e1('0x4e')]('user:%s',_0x4dbc64))[_0xe6e1('0x4f')]('trigger:browser:url',_0x24c84a);}exports['cs']=function(_0x20b982,_0x3504af,_0x404971,_0xeaea72,_0x2f53b6,_0x174c68,_0x5b2a83,_0x392ac2){var _0x422c93={};var _0x3d9e06={'user':_0x174c68[_0xe6e1('0x50')],'pass':_0x174c68['password']};var _0x568d61=_0xe6e1('0x51');var _0xf160de=_0xe6e1('0x52');_0x174c68[_0xe6e1('0x53')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x53')]);_0x174c68[_0xe6e1('0x55')]=intUtil[_0xe6e1('0x54')](_0x174c68[_0xe6e1('0x55')]);var _0x48d03a=util[_0xe6e1('0x4e')]('%s/api/now/table/',_0x174c68[_0xe6e1('0x53')]);_0x422c93[_0xe6e1('0x16')]=!_[_0xe6e1('0x56')](_0xeaea72)?_0xeaea72[_0xe6e1('0x57')]:null;_0x422c93['adminEmail']=_0x174c68['email'];_0x422c93[_0xe6e1('0x25')]=_0x392ac2[_0xe6e1('0x31')]()===_0xe6e1('0x38')?_0x3504af['destcalleridnum']:_0x3504af[_0xe6e1('0x58')];_0x422c93[_0xe6e1('0x59')]=_0x392ac2===_0xe6e1('0x5a')||_0x392ac2===_0xe6e1('0x5b')?_0xe6e1('0x5a'):_0xe6e1('0x38');var _0x3c6fe4=util[_0xe6e1('0x4e')](_0xe6e1('0x5c'),_0x174c68[_0xe6e1('0x55')],_0x3504af[_0xe6e1('0x5d')],md5(_0x3504af['uniqueid']));if(_0x2f53b6&&_0x2f53b6[_0xe6e1('0x5e')]){logger[_0xe6e1('0x14')](_0xe6e1('0x5f'),_0xe6e1('0x60'));_0x3504af['recordingURL']=_0x3c6fe4;}else if(_0x5b2a83&&_0x5b2a83[_0xe6e1('0x61')]&&_0x5b2a83[_0xe6e1('0x61')]!==_0xe6e1('0x62')){logger[_0xe6e1('0x14')](_0xe6e1('0x63'),_0xe6e1('0x60'));_0x3504af[_0xe6e1('0x64')]=_0x3c6fe4;}else{_0x3504af[_0xe6e1('0x64')]='';}return getAdminUser(_0x392ac2,_0x3d9e06,_0x422c93,_0x48d03a,_0xf160de,_0x568d61)[_0xe6e1('0xe')](getUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getEndUser(_0x392ac2,_0x3d9e06,_0x48d03a,_0xf160de,_0x568d61))[_0xe6e1('0xe')](getTicket(_0x392ac2,_0x3d9e06,_0x48d03a,_0x404971,_0x3504af,_0xf160de))[_0xe6e1('0xe')](function(_0x134949){logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x65'),_0x134949[_0xe6e1('0x3f')]));logger[_0xe6e1('0x14')](util[_0xe6e1('0x4e')](_0xe6e1('0x66'),_0x392ac2));if(_0x392ac2!==_0xe6e1('0x5b')){logger['info']('['+[_0x392ac2[_0xe6e1('0x11')]()]+']',_0xe6e1('0x67'));emit(_0x174c68[_0xe6e1('0x53')],_0xeaea72[_0xe6e1('0x37')],_0x134949['ticketId']);}})[_0xe6e1('0x12')](function(_0xd64ebc){logger[_0xe6e1('0x1f')]('['+[_0x392ac2[_0xe6e1('0x11')]()]+_0xe6e1('0x68'),util[_0xe6e1('0x69')](_0xd64ebc,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xa425=['password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','md5','ioredis','./util','../../../../config/environment','servicenow','redis','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','userEmail','GET','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','true','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','customField','toString','toLowerCase','content','variable','variableName','idField','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','username'];(function(_0x253b44,_0x4258bb){var _0x548c50=function(_0x13155a){while(--_0x13155a){_0x253b44['push'](_0x253b44['shift']());}};_0x548c50(++_0x4258bb);}(_0xa425,0x161));var _0x5a42=function(_0x34021d,_0x753aa6){_0x34021d=_0x34021d-0x0;var _0x16597b=_0xa425[_0x34021d];return _0x16597b;};'use strict';var _=require(_0x5a42('0x0'));var Promise=require(_0x5a42('0x1'));var rp=require(_0x5a42('0x2'));var util=require('util');var md5=require(_0x5a42('0x3'));var Redis=require(_0x5a42('0x4'));var intUtil=require(_0x5a42('0x5'));var config=require(_0x5a42('0x6'));var logger=require('../../../../config/logger')(_0x5a42('0x7'));config[_0x5a42('0x8')]=_['defaults'](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x5a42('0x9'))(new Redis(config[_0x5a42('0x8')]));function getAdminUser(_0x2b9c4f,_0x4f3b82,_0x267f8b,_0x583302,_0x1c50d7,_0x28b81a){return new Promise(function(_0x523eba,_0x599989){var _0x45ad08={'method':'GET','uri':_0x583302+_0x5a42('0xa')+'&'+_0x1c50d7+'&'+_0x28b81a,'auth':_0x4f3b82,'json':!![]};return rp(_0x45ad08)['then'](function(_0x6ae437){if(_0x6ae437[_0x5a42('0xb')][_0x5a42('0xc')]>0x0){_0x267f8b[_0x5a42('0xd')]=_0x6ae437['result'][0x0][_0x5a42('0xe')];}logger[_0x5a42('0xf')]('['+[_0x2b9c4f[_0x5a42('0x10')]()]+_0x5a42('0x11'),_0x267f8b);_0x523eba(_0x267f8b);})[_0x5a42('0x12')](function(_0x1c8375){logger[_0x5a42('0x13')]('['+[_0x2b9c4f['toUpperCase']()]+']',_0x1c8375[_0x5a42('0x14')]);_0x599989(_0x1c8375[_0x5a42('0x14')]);});});}function getUser(_0x2f3c9a,_0x183f0c,_0x2c60d0,_0x169251,_0x36f536){return function(_0x36d947){logger['info']('['+[_0x2f3c9a[_0x5a42('0x10')]()]+_0x5a42('0x15'),_0x36d947);return new Promise(function(_0xd81c19,_0x40d9c6){if(intUtil[_0x5a42('0x16')](_0x36d947[_0x5a42('0x17')])){var _0x6d1997={'method':_0x5a42('0x18'),'uri':_0x2c60d0+'sys_user?sysparm_query=email%3D'+_0x36d947[_0x5a42('0x17')]+'&'+_0x169251+'&'+_0x36f536,'auth':_0x183f0c,'json':!![]};logger[_0x5a42('0xf')]('['+[_0x2f3c9a[_0x5a42('0x10')]()]+_0x5a42('0x19'),_0x6d1997);return rp(_0x6d1997)[_0x5a42('0x1a')](function(_0x4d68e7){logger['info']('['+[_0x2f3c9a['toUpperCase']()]+_0x5a42('0x1b'),_0x4d68e7);if(_0x4d68e7['result']['length']>0x0&&String(_0x4d68e7['result'][0x0]['active'])===_0x5a42('0x1c')){_0x36d947[_0x5a42('0x1d')]=_0x4d68e7[_0x5a42('0xb')][0x0][_0x5a42('0xe')];}else{_0x36d947[_0x5a42('0x1d')]=_0x36d947[_0x5a42('0xd')];_0x36d947[_0x5a42('0x17')]=_0x36d947[_0x5a42('0x1e')];}logger[_0x5a42('0xf')]('['+[_0x2f3c9a[_0x5a42('0x10')]()]+'],\x20getUser\x20crm',_0x36d947);_0xd81c19(_0x36d947);})[_0x5a42('0x12')](function(_0x554c97){logger['error']('['+[_0x2f3c9a[_0x5a42('0x10')]()]+']',_0x554c97['message']);_0x40d9c6(_0x554c97[_0x5a42('0x14')]);});}else{logger[_0x5a42('0xf')]('['+[_0x2f3c9a['toUpperCase']()]+_0x5a42('0x1f'));_0x36d947[_0x5a42('0x1d')]=_0x36d947['adminId'];_0x36d947[_0x5a42('0x17')]=_0x36d947[_0x5a42('0x1e')];_0xd81c19(_0x36d947);}});};}function createEndUser(_0x3405a5,_0x11f338,_0x233cbf,_0x2207c7,_0x2f9756){logger[_0x5a42('0xf')]('['+[_0x3405a5[_0x5a42('0x10')]()]+_0x5a42('0x20'),_0x233cbf);return new Promise(function(_0x26a467,_0x5c6e3c){var _0x46dd7a={'method':_0x5a42('0x21'),'uri':_0x2207c7+_0x5a42('0x22')+_0x2f9756,'body':{'user_name':_0x233cbf[_0x5a42('0x23')],'roles':'user','first_name':_0x233cbf[_0x5a42('0x23')],'active':_0x5a42('0x1c'),'date_format':_0x5a42('0x24'),'phone':_0x233cbf[_0x5a42('0x23')]},'auth':_0x11f338,'json':!![]};return rp(_0x46dd7a)[_0x5a42('0x1a')](function(_0x52b050){logger[_0x5a42('0xf')]('['+[_0x3405a5[_0x5a42('0x10')]()]+_0x5a42('0x25'),_0x52b050[_0x5a42('0xb')]);_0x233cbf[_0x5a42('0x26')]=_0x52b050[_0x5a42('0xb')][_0x5a42('0xe')];_0x26a467(_0x233cbf);})[_0x5a42('0x12')](function(_0x3ce7c2){logger[_0x5a42('0x13')]('['+[_0x3405a5[_0x5a42('0x10')]()]+']',_0x3ce7c2[_0x5a42('0x14')]);_0x5c6e3c(_0x3ce7c2['message']);});});}function getEndUser(_0x2a3cc8,_0x738bf9,_0x237d43,_0x3aae82,_0x245063){return function(_0x13a7fe){logger[_0x5a42('0xf')]('['+[_0x2a3cc8[_0x5a42('0x10')]()]+'],\x20getEndUser\x20input\x20crm',_0x13a7fe);return new Promise(function(_0x2f3033,_0x3520d0){var _0xbc9459={'method':_0x5a42('0x18'),'uri':_0x237d43+_0x5a42('0x27')+_0x13a7fe['endUserNumber']+'&'+_0x3aae82+'&'+_0x245063,'auth':_0x738bf9,'json':!![]};return rp(_0xbc9459)[_0x5a42('0x1a')](function(_0x1f3ad1){if(_0x1f3ad1[_0x5a42('0xb')]['length']>0x0){_0x13a7fe[_0x5a42('0x26')]=_0x1f3ad1[_0x5a42('0xb')][0x0][_0x5a42('0xe')];logger[_0x5a42('0xf')]('['+[_0x2a3cc8['toUpperCase']()]+_0x5a42('0x28'),_0x13a7fe);_0x2f3033(_0x13a7fe);}else{return createEndUser(_0x2a3cc8,_0x738bf9,_0x13a7fe,_0x237d43,_0x3aae82)[_0x5a42('0x1a')](function(_0x59ec4e){logger[_0x5a42('0xf')]('['+[_0x2a3cc8['toUpperCase']()]+_0x5a42('0x29'),_0x59ec4e);_0x2f3033(_0x59ec4e);});}})[_0x5a42('0x12')](function(_0x59cf1b){logger[_0x5a42('0x13')]('['+[_0x2a3cc8['toUpperCase']()]+']',_0x59cf1b[_0x5a42('0x14')]);_0x3520d0(_0x59cf1b['message']);});});};}function getCustomFields(_0x554a58,_0x1bbbaf){var _0x55922b={};if(_0x554a58[_0x5a42('0xc')]>0x0){_[_0x5a42('0x2a')](_0x554a58,function(_0x56b090){if(_[_0x5a42('0x2b')]([_0x5a42('0x2c'),_0x5a42('0x2d')],_0x56b090[_0x5a42('0x2e')])&&_0x56b090[_0x5a42('0x2f')]&&!_0x56b090[_0x5a42('0x30')]){_0x55922b[_0x56b090[_0x5a42('0x2f')]['toLowerCase']()]=_0x56b090['content'][_0x5a42('0x31')]();}else if(_[_0x5a42('0x2b')]([_0x5a42('0x2c'),_0x5a42('0x2d')],_0x56b090[_0x5a42('0x2e')])&&_0x56b090['idField']&&_0x56b090['customField']){_0x55922b[_0x56b090['idField'][_0x5a42('0x32')]()]=_0x56b090[_0x5a42('0x33')][_0x5a42('0x31')]();}else if(_0x56b090[_0x5a42('0x2e')]===_0x5a42('0x34')&&_0x56b090[_0x5a42('0x35')]&&_0x56b090[_0x5a42('0x36')]&&_0x56b090['customField']){_0x55922b[_0x56b090[_0x5a42('0x36')][_0x5a42('0x32')]()]=_0x1bbbaf[_0x56b090[_0x5a42('0x35')]][_0x5a42('0x31')]();}else if(_0x56b090[_0x5a42('0x2e')]===_0x5a42('0x37')&&_0x56b090[_0x5a42('0x38')]&&_0x56b090['Variable'][_0x5a42('0x39')]&&_0x56b090[_0x5a42('0x36')]&&_0x56b090[_0x5a42('0x30')]){_0x55922b[_0x56b090[_0x5a42('0x36')][_0x5a42('0x32')]()]=_0x1bbbaf[_0x56b090[_0x5a42('0x38')][_0x5a42('0x39')]['toLowerCase']()]['toString']();}});}return _0x55922b;}function getTicket(_0x24d74c,_0x1a5472,_0x3c48c9,_0x3a640e,_0x40d205,_0x393777){return function(_0xefd999){logger['info']('['+[_0x24d74c['toUpperCase']()]+_0x5a42('0x3a'),_0xefd999);return new Promise(function(_0x500e75,_0x591e24){var _0x8abcc3=_0x24d74c['toLowerCase']()===_0x5a42('0x3b')?_0xefd999[_0x5a42('0x1d')]:_0xefd999['endUserId'];var _0x6411d1={'method':'POST','uri':_0x3c48c9+_0x5a42('0x3c')+'?'+_0x393777,'body':Object[_0x5a42('0x3d')]({},{'active':'true','caller_id':_0x8abcc3,'assigned_to':_0xefd999[_0x5a42('0x1d')],'short_description':intUtil[_0x5a42('0x3e')](_0x3a640e[_0x5a42('0x3f')],_0x40d205,'\x20'),'description':intUtil[_0x5a42('0x3e')](_0x3a640e[_0x5a42('0x40')],_0x40d205,'\x0a')},getCustomFields(_0x3a640e[_0x5a42('0x41')],_0x40d205)),'auth':_0x1a5472,'json':!![]};return rp(_0x6411d1)[_0x5a42('0x1a')](function(_0x33eabf){logger[_0x5a42('0xf')]('['+[_0x24d74c['toUpperCase']()]+_0x5a42('0x42'),_0x33eabf[_0x5a42('0xb')]);_0xefd999[_0x5a42('0x43')]=_0x33eabf[_0x5a42('0xb')][_0x5a42('0xe')];_0xefd999[_0x5a42('0x44')]=_0x33eabf[_0x5a42('0xb')][_0x5a42('0x45')];logger[_0x5a42('0xf')]('['+[_0x24d74c[_0x5a42('0x10')]()]+']\x20getTicket\x20crm',_0xefd999);_0x500e75(_0xefd999);})[_0x5a42('0x12')](function(_0x26f2ed){logger[_0x5a42('0x13')]('['+[_0x24d74c[_0x5a42('0x10')]()]+']',_0x26f2ed[_0x5a42('0x14')]);_0x591e24(_0x26f2ed['message']);});});};}function createRemoteTag(_0x369ac9,_0x522fee,_0x347bed,_0x4ef5d9){return new Promise(function(_0x58c490,_0x23c777){var _0x515f2f={'method':_0x5a42('0x21'),'uri':_0x347bed+'label'+'?'+_0x4ef5d9,'body':{'short_description':_0x369ac9,'global':!![],'active':!![],'name':_0x369ac9},'auth':_0x522fee,'json':!![]};return rp(_0x515f2f)['then'](function(_0x4e0099){var _0x1cb2d1=_0x4e0099[_0x5a42('0xb')]['sys_id'];_0x58c490(_0x1cb2d1);});});}function getRemoteTag(_0x4f703f,_0x20a42f,_0x132161,_0x26d1b3,_0x2ce00b){return new Promise(function(_0x477527,_0xc13d62){var _0x590bcd={'method':_0x5a42('0x18'),'uri':_0x132161+_0x5a42('0x46')+_0x5a42('0x47')+_0x4f703f+'&'+_0x26d1b3,'auth':_0x20a42f,'json':!![]};return rp(_0x590bcd)[_0x5a42('0x1a')](function(_0x33e22c){if(_0x33e22c[_0x5a42('0xb')]['length']>0x0){var _0xc02866=_0x33e22c[_0x5a42('0xb')][0x0][_0x5a42('0xe')];_0x477527(_0xc02866);}else{return createRemoteTag(_0x4f703f,_0x20a42f,_0x132161,_0x26d1b3)['then'](function(_0x555a0c){_0x477527(_0x555a0c);});}});});}function assignTagToIncident(_0x298cd3,_0xda173,_0x5b8efe,_0x523c63,_0x38073c){return new Promise(function(_0x13bb5a,_0x1b67d5){var _0x57cf02={'method':_0x5a42('0x21'),'uri':_0x5b8efe+'label_entry'+'?'+_0x38073c,'body':{'label':_0x298cd3,'table':_0x5a42('0x3c'),'id_type':_0x5a42('0x48'),'table_key':_0x523c63[_0x5a42('0x43')],'title':_0x5a42('0x49')+_0x523c63[_0x5a42('0x44')],'id_display':_0x523c63['ticketNumber']},'auth':_0xda173,'json':!![]};return rp(_0x57cf02)['then'](function(_0x13b838){_0x13bb5a();})[_0x5a42('0x12')](function(){_0x13bb5a();});});}function manageTags(_0x2ea868,_0x7bb11f,_0x14e52d,_0x3fb98f,_0xd563c1,_0x201e10,_0x27bf39){return new Promise(function(_0x4866c9,_0x451cc7){var _0x1d272f=[];_0x7bb11f[_0x5a42('0x2a')](function(_0x21dc7c){_0x1d272f[_0x5a42('0x4a')](getRemoteTag(_0x21dc7c,_0x14e52d,_0x3fb98f,_0x201e10,_0x27bf39));});return Promise[_0x5a42('0x4b')](_0x1d272f)[_0x5a42('0x1a')](function(_0xda3765){if(_0xda3765['length']){logger[_0x5a42('0xf')]('['+[_0x2ea868['toUpperCase']()]+_0x5a42('0x4c'),_0xda3765);var _0x1022a0=[];_0xda3765[_0x5a42('0x2a')](function(_0x54841d){_0x1022a0[_0x5a42('0x4a')](assignTagToIncident(_0x54841d,_0x14e52d,_0x3fb98f,_0xd563c1,_0x201e10));});return Promise[_0x5a42('0x4b')](_0x1022a0)['then'](function(){_0x4866c9();})[_0x5a42('0x12')](function(){_0x4866c9();});}else{_0x4866c9();}});});}function getTags(_0x26975c,_0xeeb43,_0x4d62a5,_0x2a97ff,_0x48d8a8,_0x28f24c){return function(_0xc21ee5){return new Promise(function(_0x4234da,_0x43e175){var _0x40b51d=[];var _0x1b33a8=_0x2a97ff[_0x5a42('0x4d')];if(_0x1b33a8&&_0x1b33a8[_0x5a42('0xc')]>0x0){_0x40b51d=_[_0x5a42('0x4e')](_0x1b33a8,'name');}if(_0x40b51d[_0x5a42('0xc')]>0x0){return manageTags(_0x26975c,_0x40b51d,_0xeeb43,_0x4d62a5,_0xc21ee5,_0x48d8a8,_0x28f24c)[_0x5a42('0x1a')](function(){_0x4234da(_0xc21ee5);});}else{_0x4234da(_0xc21ee5);}});};}function emit(_0x6e5536,_0x11c583,_0x29be47){var _0x4b7d9f=_0x5a42('0x4f')+_0x5a42('0x50')+'%26sysparm_record_list%3Dactive%253Dtrue'+_0x5a42('0x51');var _0x1f11df={'uri':_0x6e5536+_0x5a42('0x52')+_0x29be47+_0x4b7d9f};io['to'](util[_0x5a42('0x53')](_0x5a42('0x54'),_0x11c583))[_0x5a42('0x55')]('trigger:browser:url',_0x1f11df);}exports['cs']=function(_0x12b9b5,_0x5effb0,_0x38544a,_0x8a048b,_0x421cd9,_0x146dc4,_0x1b4d9c,_0x50049f){var _0x179ed4={};var _0x2c79b2={'user':_0x146dc4[_0x5a42('0x56')],'pass':_0x146dc4[_0x5a42('0x57')]};var _0x4a89e5=_0x5a42('0x58');var _0x173e65=_0x5a42('0x59');_0x146dc4[_0x5a42('0x5a')]=intUtil['stripTrailingSlash'](_0x146dc4[_0x5a42('0x5a')]);_0x146dc4['serverUrl']=intUtil[_0x5a42('0x5b')](_0x146dc4[_0x5a42('0x5c')]);var _0x2665ed=util[_0x5a42('0x53')]('%s/api/now/table/',_0x146dc4[_0x5a42('0x5a')]);_0x179ed4[_0x5a42('0x17')]=!_[_0x5a42('0x5d')](_0x8a048b)?_0x8a048b['email']:null;_0x179ed4[_0x5a42('0x1e')]=_0x146dc4[_0x5a42('0x5e')];_0x179ed4[_0x5a42('0x23')]=_0x50049f[_0x5a42('0x32')]()===_0x5a42('0x3b')?_0x5effb0[_0x5a42('0x5f')]:_0x5effb0[_0x5a42('0x60')];_0x179ed4[_0x5a42('0x61')]=_0x50049f===_0x5a42('0x62')||_0x50049f===_0x5a42('0x63')?'queue':_0x5a42('0x3b');var _0x48c1b9=util[_0x5a42('0x53')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x146dc4[_0x5a42('0x5c')],_0x5effb0[_0x5a42('0x64')],md5(_0x5effb0[_0x5a42('0x64')]));if(_0x421cd9&&_0x421cd9[_0x5a42('0x65')]){logger[_0x5a42('0xf')](_0x5a42('0x66'),_0x5a42('0x67'));_0x5effb0[_0x5a42('0x68')]=_0x48c1b9;}else if(_0x1b4d9c&&_0x1b4d9c[_0x5a42('0x69')]&&_0x1b4d9c['recordingFormat']!==_0x5a42('0x6a')){logger['info']('[OUTBOUND]',_0x5a42('0x67'));_0x5effb0[_0x5a42('0x68')]=_0x48c1b9;}else{_0x5effb0[_0x5a42('0x68')]='';}return getAdminUser(_0x50049f,_0x2c79b2,_0x179ed4,_0x2665ed,_0x173e65,_0x4a89e5)[_0x5a42('0x1a')](getUser(_0x50049f,_0x2c79b2,_0x2665ed,_0x173e65,_0x4a89e5))[_0x5a42('0x1a')](getEndUser(_0x50049f,_0x2c79b2,_0x2665ed,_0x173e65,_0x4a89e5))['then'](getTicket(_0x50049f,_0x2c79b2,_0x2665ed,_0x38544a,_0x5effb0,_0x173e65))[_0x5a42('0x1a')](function(_0x329162){logger[_0x5a42('0xf')](util[_0x5a42('0x53')](_0x5a42('0x6b'),_0x329162[_0x5a42('0x43')]));logger[_0x5a42('0xf')](util[_0x5a42('0x53')](_0x5a42('0x6c'),_0x50049f));if(_0x50049f!=='unmanaged'){logger['info']('['+[_0x50049f[_0x5a42('0x10')]()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x146dc4[_0x5a42('0x5a')],_0x8a048b['name'],_0x329162[_0x5a42('0x43')]);}})[_0x5a42('0x12')](function(_0x58b77e){logger[_0x5a42('0x13')]('['+[_0x50049f['toUpperCase']()]+_0x5a42('0x6d'),util['inspect'](_0x58b77e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff