Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 23d5eb4..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x1ca8=['validateEmail','userEmail','sys_user?sysparm_query=email%3D','info','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','active','userId','adminEmail',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','true','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','picklist','type','nameField','toLowerCase','toString','idField','customField','content','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','getString','Subjects','Descriptions',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','push','all','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','format','user:%s','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','email','destcalleridnum','calleridnum','callDirection','unmanaged','queue','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','[OUTBOUND]','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','request-promise','util','md5','ioredis','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','length','adminId','sys_id','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm'];(function(_0x200ced,_0x503efa){var _0x28e175=function(_0x450010){while(--_0x450010){_0x200ced['push'](_0x200ced['shift']());}};_0x28e175(++_0x503efa);}(_0x1ca8,0x1a5));var _0x81ca=function(_0x19b780,_0x44fd25){_0x19b780=_0x19b780-0x0;var _0xbf06de=_0x1ca8[_0x19b780];return _0xbf06de;};'use strict';var _=require(_0x81ca('0x0'));var Promise=require(_0x81ca('0x1'));var rp=require(_0x81ca('0x2'));var util=require(_0x81ca('0x3'));var md5=require(_0x81ca('0x4'));var Redis=require(_0x81ca('0x5'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x81ca('0x6'))(_0x81ca('0x7'));config[_0x81ca('0x8')]=_[_0x81ca('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x81ca('0xa'))(new Redis(config['redis']));function getAdminUser(_0x1c67f5,_0x490964,_0x38eb73,_0x5408b4,_0x4f6261,_0x1a6589){return new Promise(function(_0x371f81,_0x1f7a1b){var _0x5692cd={'method':_0x81ca('0xb'),'uri':_0x5408b4+_0x81ca('0xc')+'&'+_0x4f6261+'&'+_0x1a6589,'auth':_0x490964,'json':!![]};return rp(_0x5692cd)[_0x81ca('0xd')](function(_0x48a90c){if(_0x48a90c[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){_0x38eb73[_0x81ca('0x10')]=_0x48a90c[_0x81ca('0xe')][0x0][_0x81ca('0x11')];}logger['info']('['+[_0x1c67f5[_0x81ca('0x12')]()]+'],\x20getAdminUser\x20crm',_0x38eb73);_0x371f81(_0x38eb73);})[_0x81ca('0x13')](function(_0x5a8871){logger[_0x81ca('0x14')]('['+[_0x1c67f5[_0x81ca('0x12')]()]+']',_0x5a8871[_0x81ca('0x15')]);_0x1f7a1b(_0x5a8871[_0x81ca('0x15')]);});});}function getUser(_0x415f57,_0x384b2a,_0x2e638a,_0x4de653,_0x3fc91f){return function(_0xa4a88f){logger['info']('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x16'),_0xa4a88f);return new Promise(function(_0x3ade9b,_0x858c){if(intUtil[_0x81ca('0x17')](_0xa4a88f[_0x81ca('0x18')])){var _0x59edba={'method':_0x81ca('0xb'),'uri':_0x2e638a+_0x81ca('0x19')+_0xa4a88f[_0x81ca('0x18')]+'&'+_0x4de653+'&'+_0x3fc91f,'auth':_0x384b2a,'json':!![]};logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x1b'),_0x59edba);return rp(_0x59edba)[_0x81ca('0xd')](function(_0x169d18){logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x1c'),_0x169d18);if(_0x169d18[_0x81ca('0xe')][_0x81ca('0xf')]>0x0&&String(_0x169d18['result'][0x0][_0x81ca('0x1d')])==='true'){_0xa4a88f[_0x81ca('0x1e')]=_0x169d18['result'][0x0][_0x81ca('0x11')];}else{_0xa4a88f[_0x81ca('0x1e')]=_0xa4a88f[_0x81ca('0x10')];_0xa4a88f[_0x81ca('0x18')]=_0xa4a88f[_0x81ca('0x1f')];}logger[_0x81ca('0x1a')]('['+[_0x415f57[_0x81ca('0x12')]()]+'],\x20getUser\x20crm',_0xa4a88f);_0x3ade9b(_0xa4a88f);})[_0x81ca('0x13')](function(_0x1227b7){logger[_0x81ca('0x14')]('['+[_0x415f57[_0x81ca('0x12')]()]+']',_0x1227b7[_0x81ca('0x15')]);_0x858c(_0x1227b7[_0x81ca('0x15')]);});}else{logger[_0x81ca('0x1a')]('['+[_0x415f57['toUpperCase']()]+_0x81ca('0x20'));_0xa4a88f[_0x81ca('0x1e')]=_0xa4a88f[_0x81ca('0x10')];_0xa4a88f[_0x81ca('0x18')]=_0xa4a88f[_0x81ca('0x1f')];_0x3ade9b(_0xa4a88f);}});};}function createEndUser(_0x5a765b,_0x108665,_0xc4609a,_0x286eed,_0x35f1a0){logger[_0x81ca('0x1a')]('['+[_0x5a765b[_0x81ca('0x12')]()]+_0x81ca('0x21'),_0xc4609a);return new Promise(function(_0x988da7,_0x45adcb){var _0x51e233={'method':_0x81ca('0x22'),'uri':_0x286eed+_0x81ca('0x23')+_0x35f1a0,'body':{'user_name':_0xc4609a[_0x81ca('0x24')],'roles':_0x81ca('0x25'),'first_name':_0xc4609a[_0x81ca('0x24')],'active':_0x81ca('0x26'),'date_format':'System','phone':_0xc4609a['endUserNumber']},'auth':_0x108665,'json':!![]};return rp(_0x51e233)[_0x81ca('0xd')](function(_0x3503a1){logger['info']('['+[_0x5a765b[_0x81ca('0x12')]()]+_0x81ca('0x27'),_0x3503a1[_0x81ca('0xe')]);_0xc4609a[_0x81ca('0x28')]=_0x3503a1[_0x81ca('0xe')]['sys_id'];_0x988da7(_0xc4609a);})[_0x81ca('0x13')](function(_0x36928b){logger[_0x81ca('0x14')]('['+[_0x5a765b[_0x81ca('0x12')]()]+']',_0x36928b[_0x81ca('0x15')]);_0x45adcb(_0x36928b['message']);});});}function getEndUser(_0x3e7321,_0x479dd4,_0xe6015e,_0x2e6c60,_0x237901){return function(_0x5175e5){logger[_0x81ca('0x1a')]('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x29'),_0x5175e5);return new Promise(function(_0x13a15c,_0x35f7e9){var _0x2ed373={'method':_0x81ca('0xb'),'uri':_0xe6015e+_0x81ca('0x2a')+_0x5175e5[_0x81ca('0x24')]+'&'+_0x2e6c60+'&'+_0x237901,'auth':_0x479dd4,'json':!![]};return rp(_0x2ed373)[_0x81ca('0xd')](function(_0x2c5eaa){if(_0x2c5eaa[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){_0x5175e5[_0x81ca('0x28')]=_0x2c5eaa[_0x81ca('0xe')][0x0][_0x81ca('0x11')];logger['info']('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x2b'),_0x5175e5);_0x13a15c(_0x5175e5);}else{return createEndUser(_0x3e7321,_0x479dd4,_0x5175e5,_0xe6015e,_0x2e6c60)[_0x81ca('0xd')](function(_0x405df9){logger[_0x81ca('0x1a')]('['+[_0x3e7321[_0x81ca('0x12')]()]+_0x81ca('0x2c'),_0x405df9);_0x13a15c(_0x405df9);});}})[_0x81ca('0x13')](function(_0x18176f){logger[_0x81ca('0x14')]('['+[_0x3e7321[_0x81ca('0x12')]()]+']',_0x18176f[_0x81ca('0x15')]);_0x35f7e9(_0x18176f[_0x81ca('0x15')]);});});};}function getCustomFields(_0x606efa,_0xafe893){var _0xdf45b2={};if(_0x606efa['length']>0x0){_[_0x81ca('0x2d')](_0x606efa,function(_0x4f053c){if(_[_0x81ca('0x2e')]([_0x81ca('0x2f'),_0x81ca('0x30')],_0x4f053c[_0x81ca('0x31')])&&_0x4f053c[_0x81ca('0x32')]&&!_0x4f053c['customField']){_0xdf45b2[_0x4f053c[_0x81ca('0x32')][_0x81ca('0x33')]()]=_0x4f053c['content'][_0x81ca('0x34')]();}else if(_[_0x81ca('0x2e')]([_0x81ca('0x2f'),'picklist'],_0x4f053c[_0x81ca('0x31')])&&_0x4f053c[_0x81ca('0x35')]&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c[_0x81ca('0x35')][_0x81ca('0x33')]()]=_0x4f053c[_0x81ca('0x37')][_0x81ca('0x34')]();}else if(_0x4f053c[_0x81ca('0x31')]===_0x81ca('0x38')&&_0x4f053c[_0x81ca('0x39')]&&_0x4f053c[_0x81ca('0x35')]&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c['idField'][_0x81ca('0x33')]()]=_0xafe893[_0x4f053c[_0x81ca('0x39')]]['toString']();}else if(_0x4f053c[_0x81ca('0x31')]===_0x81ca('0x3a')&&_0x4f053c[_0x81ca('0x3b')]&&_0x4f053c[_0x81ca('0x3b')]['name']&&_0x4f053c['idField']&&_0x4f053c[_0x81ca('0x36')]){_0xdf45b2[_0x4f053c[_0x81ca('0x35')][_0x81ca('0x33')]()]=_0xafe893[_0x4f053c[_0x81ca('0x3b')][_0x81ca('0x3c')][_0x81ca('0x33')]()][_0x81ca('0x34')]();}});}return _0xdf45b2;}function getTicket(_0x5c2751,_0x290f00,_0x2f6d1b,_0x2cd7e8,_0x1983fb,_0x3faf39){return function(_0x5cde47){logger[_0x81ca('0x1a')]('['+[_0x5c2751[_0x81ca('0x12')]()]+_0x81ca('0x3d'),_0x5cde47);return new Promise(function(_0x18fd3d,_0x26e9e5){var _0x43654a=_0x5c2751[_0x81ca('0x33')]()===_0x81ca('0x3e')?_0x5cde47[_0x81ca('0x1e')]:_0x5cde47['endUserId'];var _0x28ae72={'method':'POST','uri':_0x2f6d1b+'incident'+'?'+_0x3faf39,'body':Object['assign']({},{'active':'true','caller_id':_0x43654a,'assigned_to':_0x5cde47[_0x81ca('0x1e')],'short_description':intUtil[_0x81ca('0x3f')](_0x2cd7e8[_0x81ca('0x40')],_0x1983fb,'\x20'),'description':intUtil[_0x81ca('0x3f')](_0x2cd7e8[_0x81ca('0x41')],_0x1983fb,'\x0a')},getCustomFields(_0x2cd7e8['Fields'],_0x1983fb)),'auth':_0x290f00,'json':!![]};return rp(_0x28ae72)[_0x81ca('0xd')](function(_0x46f381){logger[_0x81ca('0x1a')]('['+[_0x5c2751[_0x81ca('0x12')]()]+_0x81ca('0x42'),_0x46f381[_0x81ca('0xe')]);_0x5cde47[_0x81ca('0x43')]=_0x46f381[_0x81ca('0xe')][_0x81ca('0x11')];_0x5cde47[_0x81ca('0x44')]=_0x46f381[_0x81ca('0xe')][_0x81ca('0x45')];logger['info']('['+[_0x5c2751[_0x81ca('0x12')]()]+']\x20getTicket\x20crm',_0x5cde47);_0x18fd3d(_0x5cde47);})[_0x81ca('0x13')](function(_0x52b2ba){logger['error']('['+[_0x5c2751[_0x81ca('0x12')]()]+']',_0x52b2ba['message']);_0x26e9e5(_0x52b2ba[_0x81ca('0x15')]);});});};}function createRemoteTag(_0x3a0613,_0x50f477,_0x4e6174,_0x213613){return new Promise(function(_0xa5c385,_0x56a99d){var _0x5160bb={'method':_0x81ca('0x22'),'uri':_0x4e6174+_0x81ca('0x46')+'?'+_0x213613,'body':{'short_description':_0x3a0613,'global':!![],'active':!![],'name':_0x3a0613},'auth':_0x50f477,'json':!![]};return rp(_0x5160bb)[_0x81ca('0xd')](function(_0x1065c2){var _0x4feec3=_0x1065c2[_0x81ca('0xe')][_0x81ca('0x11')];_0xa5c385(_0x4feec3);});});}function getRemoteTag(_0x199310,_0x108811,_0x59b983,_0x216af5,_0x57b7e2){return new Promise(function(_0x552630,_0x419219){var _0x410dab={'method':_0x81ca('0xb'),'uri':_0x59b983+_0x81ca('0x46')+_0x81ca('0x47')+_0x199310+'&'+_0x216af5,'auth':_0x108811,'json':!![]};return rp(_0x410dab)[_0x81ca('0xd')](function(_0x360bc0){if(_0x360bc0[_0x81ca('0xe')][_0x81ca('0xf')]>0x0){var _0x698c42=_0x360bc0[_0x81ca('0xe')][0x0][_0x81ca('0x11')];_0x552630(_0x698c42);}else{return createRemoteTag(_0x199310,_0x108811,_0x59b983,_0x216af5)[_0x81ca('0xd')](function(_0x534375){_0x552630(_0x534375);});}});});}function assignTagToIncident(_0x4095d4,_0x562efb,_0x13e624,_0x3503ed,_0x11c462){return new Promise(function(_0xa87e03,_0x2bbf06){var _0x1909e1={'method':_0x81ca('0x22'),'uri':_0x13e624+_0x81ca('0x48')+'?'+_0x11c462,'body':{'label':_0x4095d4,'table':_0x81ca('0x49'),'id_type':_0x81ca('0x4a'),'table_key':_0x3503ed[_0x81ca('0x43')],'title':_0x81ca('0x4b')+_0x3503ed[_0x81ca('0x44')],'id_display':_0x3503ed[_0x81ca('0x44')]},'auth':_0x562efb,'json':!![]};return rp(_0x1909e1)[_0x81ca('0xd')](function(_0x2125bf){_0xa87e03();})[_0x81ca('0x13')](function(){_0xa87e03();});});}function manageTags(_0x1eadfa,_0x25e221,_0x15b993,_0x40a97f,_0x556781,_0x3dd8d7,_0x56405c){return new Promise(function(_0xc8f0b0,_0x1c028f){var _0x22238b=[];_0x25e221['forEach'](function(_0x2cb9d6){_0x22238b[_0x81ca('0x4c')](getRemoteTag(_0x2cb9d6,_0x15b993,_0x40a97f,_0x3dd8d7,_0x56405c));});return Promise[_0x81ca('0x4d')](_0x22238b)[_0x81ca('0xd')](function(_0x51e5b8){if(_0x51e5b8[_0x81ca('0xf')]){logger['info']('['+[_0x1eadfa['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x51e5b8);var _0x13df4f=[];_0x51e5b8[_0x81ca('0x2d')](function(_0x14991d){_0x13df4f['push'](assignTagToIncident(_0x14991d,_0x15b993,_0x40a97f,_0x556781,_0x3dd8d7));});return Promise[_0x81ca('0x4d')](_0x13df4f)[_0x81ca('0xd')](function(){_0xc8f0b0();})['catch'](function(){_0xc8f0b0();});}else{_0xc8f0b0();}});});}function getTags(_0x39eeff,_0x2a49eb,_0xc905e6,_0x2d9f56,_0x4c6020,_0x97984c){return function(_0xde3334){return new Promise(function(_0x40421a,_0x495b00){var _0x4bdf1a=[];var _0x498af6=_0x2d9f56['Tags'];if(_0x498af6&&_0x498af6['length']>0x0){_0x4bdf1a=_[_0x81ca('0x4e')](_0x498af6,_0x81ca('0x3c'));}if(_0x4bdf1a['length']>0x0){return manageTags(_0x39eeff,_0x4bdf1a,_0x2a49eb,_0xc905e6,_0xde3334,_0x4c6020,_0x97984c)['then'](function(){_0x40421a(_0xde3334);});}else{_0x40421a(_0xde3334);}});};}function emit(_0x971867,_0x522892,_0x52dfa2){var _0x4f6459=_0x81ca('0x4f')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x81ca('0x50')+'%255EORDERBYDESCnumber';var _0x4d136b={'uri':_0x971867+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x52dfa2+_0x4f6459};io['to'](util[_0x81ca('0x51')](_0x81ca('0x52'),_0x522892))[_0x81ca('0x53')](_0x81ca('0x54'),_0x4d136b);}exports['cs']=function(_0x1f2b41,_0x196201,_0x54a378,_0x351000,_0x5ce149,_0x3ef553,_0x98ea3e,_0x1c6f59){var _0x5e57bc={};var _0x54f910={'user':_0x3ef553[_0x81ca('0x55')],'pass':_0x3ef553['password']};var _0x3564c9=_0x81ca('0x56');var _0x2605e3=_0x81ca('0x57');_0x3ef553[_0x81ca('0x58')]=intUtil[_0x81ca('0x59')](_0x3ef553[_0x81ca('0x58')]);_0x3ef553[_0x81ca('0x5a')]=intUtil[_0x81ca('0x59')](_0x3ef553[_0x81ca('0x5a')]);var _0xe1f02d=util[_0x81ca('0x51')]('%s/api/now/table/',_0x3ef553[_0x81ca('0x58')]);_0x5e57bc['userEmail']=!_['isNil'](_0x351000)?_0x351000[_0x81ca('0x5b')]:null;_0x5e57bc[_0x81ca('0x1f')]=_0x3ef553[_0x81ca('0x5b')];_0x5e57bc[_0x81ca('0x24')]=_0x1c6f59[_0x81ca('0x33')]()===_0x81ca('0x3e')?_0x196201[_0x81ca('0x5c')]:_0x196201[_0x81ca('0x5d')];_0x5e57bc[_0x81ca('0x5e')]=_0x1c6f59==='queue'||_0x1c6f59===_0x81ca('0x5f')?_0x81ca('0x60'):_0x81ca('0x3e');var _0x362dd2=util[_0x81ca('0x51')](_0x81ca('0x61'),_0x3ef553[_0x81ca('0x5a')],_0x196201[_0x81ca('0x62')],md5(_0x196201[_0x81ca('0x62')]));if(_0x5ce149&&_0x5ce149[_0x81ca('0x63')]){logger[_0x81ca('0x1a')](_0x81ca('0x64'),_0x81ca('0x65'));_0x196201['recordingURL']=_0x362dd2;}else if(_0x98ea3e&&_0x98ea3e[_0x81ca('0x66')]&&_0x98ea3e[_0x81ca('0x66')]!==_0x81ca('0x67')){logger[_0x81ca('0x1a')](_0x81ca('0x68'),_0x81ca('0x65'));_0x196201[_0x81ca('0x69')]=_0x362dd2;}else{_0x196201[_0x81ca('0x69')]='';}return getAdminUser(_0x1c6f59,_0x54f910,_0x5e57bc,_0xe1f02d,_0x2605e3,_0x3564c9)[_0x81ca('0xd')](getUser(_0x1c6f59,_0x54f910,_0xe1f02d,_0x2605e3,_0x3564c9))[_0x81ca('0xd')](getEndUser(_0x1c6f59,_0x54f910,_0xe1f02d,_0x2605e3,_0x3564c9))[_0x81ca('0xd')](getTicket(_0x1c6f59,_0x54f910,_0xe1f02d,_0x54a378,_0x196201,_0x2605e3))[_0x81ca('0xd')](function(_0x3838d7){logger[_0x81ca('0x1a')](util[_0x81ca('0x51')](_0x81ca('0x6a'),_0x3838d7['ticketId']));logger[_0x81ca('0x1a')](util[_0x81ca('0x51')](_0x81ca('0x6b'),_0x1c6f59));if(_0x1c6f59!==_0x81ca('0x5f')){logger['info']('['+[_0x1c6f59[_0x81ca('0x12')]()]+']',_0x81ca('0x6c'));emit(_0x3ef553[_0x81ca('0x58')],_0x351000[_0x81ca('0x3c')],_0x3838d7[_0x81ca('0x43')]);}})[_0x81ca('0x13')](function(_0x4f722e){logger[_0x81ca('0x14')]('['+[_0x1c6f59[_0x81ca('0x12')]()]+_0x81ca('0x6d'),util[_0x81ca('0x6e')](_0x4f722e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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