Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 3ababe2..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x842c=['ticketId','number',']\x20getTicket\x20crm','?sysparm_query=name%3D','label_entry','incident','Incident','Incident\x20-\x20','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','outbound','destcalleridnum','calleridnum','callDirection','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','./util','../../../../config/logger','servicenow','redis','localhost','socket.io-emitter','GET','result','length','adminId','sys_id','catch','error','toUpperCase','message','info','],\x20getUser\x20input\x20crm','userEmail','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','then','],\x20getUser\x20entity','adminEmail','userId','],\x20createEndUser\x20input\x20crm','POST','user','true','System','endUserNumber','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','string','type','nameField','customField','toLowerCase','content','toString','variable','variableName','idField','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','endUserId','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0x842c,0x93));var _0xc842=function(_0x1b6067,_0x2ea1d6){_0x1b6067=_0x1b6067-0x0;var _0x4766c5=_0x842c[_0x1b6067];return _0x4766c5;};'use strict';var _=require(_0xc842('0x0'));var Promise=require(_0xc842('0x1'));var rp=require(_0xc842('0x2'));var util=require(_0xc842('0x3'));var md5=require('md5');var Redis=require('ioredis');var intUtil=require(_0xc842('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc842('0x5'))(_0xc842('0x6'));config[_0xc842('0x7')]=_['defaults'](config[_0xc842('0x7')],{'host':_0xc842('0x8'),'port':0x18eb});var io=require(_0xc842('0x9'))(new Redis(config[_0xc842('0x7')]));function getAdminUser(_0x6a0653,_0x1477f8,_0x34af1a,_0x51752d,_0x2facc6,_0x148c37){return new Promise(function(_0x2a993d,_0x552642){var _0x462334={'method':_0xc842('0xa'),'uri':_0x51752d+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x2facc6+'&'+_0x148c37,'auth':_0x1477f8,'json':!![]};return rp(_0x462334)['then'](function(_0x3a1d54){if(_0x3a1d54[_0xc842('0xb')][_0xc842('0xc')]>0x0){_0x34af1a[_0xc842('0xd')]=_0x3a1d54[_0xc842('0xb')][0x0][_0xc842('0xe')];}logger['info']('['+[_0x6a0653['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x34af1a);_0x2a993d(_0x34af1a);})[_0xc842('0xf')](function(_0x2e6bdf){logger[_0xc842('0x10')]('['+[_0x6a0653[_0xc842('0x11')]()]+']',_0x2e6bdf['message']);_0x552642(_0x2e6bdf[_0xc842('0x12')]);});});}function getUser(_0x42c7b2,_0x54719a,_0x26ba06,_0x288852,_0x242dad){return function(_0xb35bb9){logger[_0xc842('0x13')]('['+[_0x42c7b2[_0xc842('0x11')]()]+_0xc842('0x14'),_0xb35bb9);return new Promise(function(_0x59e8fa,_0x4ccfa0){if(intUtil['validateEmail'](_0xb35bb9[_0xc842('0x15')])){var _0x1eaa43={'method':_0xc842('0xa'),'uri':_0x26ba06+_0xc842('0x16')+_0xb35bb9[_0xc842('0x15')]+'&'+_0x288852+'&'+_0x242dad,'auth':_0x54719a,'json':!![]};logger[_0xc842('0x13')]('['+[_0x42c7b2['toUpperCase']()]+_0xc842('0x17'),_0x1eaa43);return rp(_0x1eaa43)[_0xc842('0x18')](function(_0x5047d5){logger['info']('['+[_0x42c7b2['toUpperCase']()]+_0xc842('0x19'),_0x5047d5);if(_0x5047d5['result'][_0xc842('0xc')]>0x0&&String(_0x5047d5[_0xc842('0xb')][0x0]['active'])==='true'){_0xb35bb9['userId']=_0x5047d5['result'][0x0][_0xc842('0xe')];}else{_0xb35bb9['userId']=_0xb35bb9[_0xc842('0xd')];_0xb35bb9['userEmail']=_0xb35bb9[_0xc842('0x1a')];}logger[_0xc842('0x13')]('['+[_0x42c7b2['toUpperCase']()]+'],\x20getUser\x20crm',_0xb35bb9);_0x59e8fa(_0xb35bb9);})['catch'](function(_0x5232e1){logger[_0xc842('0x10')]('['+[_0x42c7b2[_0xc842('0x11')]()]+']',_0x5232e1[_0xc842('0x12')]);_0x4ccfa0(_0x5232e1[_0xc842('0x12')]);});}else{logger[_0xc842('0x13')]('['+[_0x42c7b2[_0xc842('0x11')]()]+']\x20using\x20admin\x20profile');_0xb35bb9[_0xc842('0x1b')]=_0xb35bb9[_0xc842('0xd')];_0xb35bb9[_0xc842('0x15')]=_0xb35bb9[_0xc842('0x1a')];_0x59e8fa(_0xb35bb9);}});};}function createEndUser(_0x369309,_0x28ce31,_0x1c1678,_0x4b9a6d,_0x53274d){logger[_0xc842('0x13')]('['+[_0x369309['toUpperCase']()]+_0xc842('0x1c'),_0x1c1678);return new Promise(function(_0x38e105,_0x8a9ddd){var _0x2a3ed4={'method':_0xc842('0x1d'),'uri':_0x4b9a6d+'sys_user?'+_0x53274d,'body':{'user_name':_0x1c1678['endUserNumber'],'roles':_0xc842('0x1e'),'first_name':_0x1c1678['endUserNumber'],'active':_0xc842('0x1f'),'date_format':_0xc842('0x20'),'phone':_0x1c1678[_0xc842('0x21')]},'auth':_0x28ce31,'json':!![]};return rp(_0x2a3ed4)[_0xc842('0x18')](function(_0x2d4870){logger[_0xc842('0x13')]('['+[_0x369309[_0xc842('0x11')]()]+'],\x20EndUser\x20schema',_0x2d4870[_0xc842('0xb')]);_0x1c1678['endUserId']=_0x2d4870['result'][_0xc842('0xe')];_0x38e105(_0x1c1678);})[_0xc842('0xf')](function(_0xa5b066){logger[_0xc842('0x10')]('['+[_0x369309[_0xc842('0x11')]()]+']',_0xa5b066[_0xc842('0x12')]);_0x8a9ddd(_0xa5b066[_0xc842('0x12')]);});});}function getEndUser(_0x300ca0,_0x3bfc24,_0x13570a,_0x5d2b0c,_0x51feb7){return function(_0x2e6f21){logger[_0xc842('0x13')]('['+[_0x300ca0[_0xc842('0x11')]()]+_0xc842('0x22'),_0x2e6f21);return new Promise(function(_0x18c8e0,_0x482560){var _0x169d72={'method':'GET','uri':_0x13570a+_0xc842('0x23')+_0x2e6f21[_0xc842('0x21')]+'&'+_0x5d2b0c+'&'+_0x51feb7,'auth':_0x3bfc24,'json':!![]};return rp(_0x169d72)['then'](function(_0x307909){if(_0x307909[_0xc842('0xb')][_0xc842('0xc')]>0x0){_0x2e6f21['endUserId']=_0x307909['result'][0x0][_0xc842('0xe')];logger[_0xc842('0x13')]('['+[_0x300ca0[_0xc842('0x11')]()]+_0xc842('0x24'),_0x2e6f21);_0x18c8e0(_0x2e6f21);}else{return createEndUser(_0x300ca0,_0x3bfc24,_0x2e6f21,_0x13570a,_0x5d2b0c)[_0xc842('0x18')](function(_0xbc8fca){logger[_0xc842('0x13')]('['+[_0x300ca0['toUpperCase']()]+_0xc842('0x25'),_0xbc8fca);_0x18c8e0(_0xbc8fca);});}})[_0xc842('0xf')](function(_0x39a772){logger[_0xc842('0x10')]('['+[_0x300ca0['toUpperCase']()]+']',_0x39a772[_0xc842('0x12')]);_0x482560(_0x39a772['message']);});});};}function getCustomFields(_0x1ae962,_0x30b810){var _0x34a6d9={};if(_0x1ae962[_0xc842('0xc')]>0x0){_[_0xc842('0x26')](_0x1ae962,function(_0x70dfa0){if(_[_0xc842('0x27')]([_0xc842('0x28'),'picklist'],_0x70dfa0[_0xc842('0x29')])&&_0x70dfa0[_0xc842('0x2a')]&&!_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0['nameField'][_0xc842('0x2c')]()]=_0x70dfa0[_0xc842('0x2d')]['toString']();}else if(_[_0xc842('0x27')](['string','picklist'],_0x70dfa0[_0xc842('0x29')])&&_0x70dfa0['idField']&&_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0['idField'][_0xc842('0x2c')]()]=_0x70dfa0['content'][_0xc842('0x2e')]();}else if(_0x70dfa0[_0xc842('0x29')]===_0xc842('0x2f')&&_0x70dfa0[_0xc842('0x30')]&&_0x70dfa0[_0xc842('0x31')]&&_0x70dfa0[_0xc842('0x2b')]){_0x34a6d9[_0x70dfa0[_0xc842('0x31')][_0xc842('0x2c')]()]=_0x30b810[_0x70dfa0[_0xc842('0x30')]]['toString']();}else if(_0x70dfa0['type']===_0xc842('0x32')&&_0x70dfa0[_0xc842('0x33')]&&_0x70dfa0['Variable'][_0xc842('0x34')]&&_0x70dfa0[_0xc842('0x31')]&&_0x70dfa0['customField']){_0x34a6d9[_0x70dfa0[_0xc842('0x31')][_0xc842('0x2c')]()]=_0x30b810[_0x70dfa0[_0xc842('0x33')][_0xc842('0x34')][_0xc842('0x2c')]()][_0xc842('0x2e')]();}});}return _0x34a6d9;}function getTicket(_0x5aa3e3,_0x10c7ab,_0x411dd6,_0x2e747b,_0x4e3b6f,_0x31e8bb){return function(_0xd1c18a){logger['info']('['+[_0x5aa3e3['toUpperCase']()]+_0xc842('0x35'),_0xd1c18a);return new Promise(function(_0x1ade30,_0x11ffb1){var _0x21d7a0=_0x5aa3e3['toLowerCase']()==='outbound'?_0xd1c18a[_0xc842('0x1b')]:_0xd1c18a[_0xc842('0x36')];var _0x15681e={'method':'POST','uri':_0x411dd6+'incident'+'?'+_0x31e8bb,'body':Object['assign']({},{'active':_0xc842('0x1f'),'caller_id':_0x21d7a0,'assigned_to':_0xd1c18a['userId'],'short_description':intUtil[_0xc842('0x37')](_0x2e747b[_0xc842('0x38')],_0x4e3b6f,'\x20'),'description':intUtil[_0xc842('0x37')](_0x2e747b['Descriptions'],_0x4e3b6f,'\x0a')},getCustomFields(_0x2e747b[_0xc842('0x39')],_0x4e3b6f)),'auth':_0x10c7ab,'json':!![]};return rp(_0x15681e)[_0xc842('0x18')](function(_0xab8c25){logger['info']('['+[_0x5aa3e3[_0xc842('0x11')]()]+_0xc842('0x3a'),_0xab8c25[_0xc842('0xb')]);_0xd1c18a[_0xc842('0x3b')]=_0xab8c25[_0xc842('0xb')]['sys_id'];_0xd1c18a['ticketNumber']=_0xab8c25[_0xc842('0xb')][_0xc842('0x3c')];logger[_0xc842('0x13')]('['+[_0x5aa3e3[_0xc842('0x11')]()]+_0xc842('0x3d'),_0xd1c18a);_0x1ade30(_0xd1c18a);})['catch'](function(_0x1f4485){logger[_0xc842('0x10')]('['+[_0x5aa3e3[_0xc842('0x11')]()]+']',_0x1f4485['message']);_0x11ffb1(_0x1f4485[_0xc842('0x12')]);});});};}function createRemoteTag(_0x2b3cf6,_0x54f4e7,_0x32d989,_0x5f5701){return new Promise(function(_0x35ccd7,_0x6cfe5f){var _0x4f26d1={'method':_0xc842('0x1d'),'uri':_0x32d989+'label'+'?'+_0x5f5701,'body':{'short_description':_0x2b3cf6,'global':!![],'active':!![],'name':_0x2b3cf6},'auth':_0x54f4e7,'json':!![]};return rp(_0x4f26d1)[_0xc842('0x18')](function(_0x4d9b64){var _0x5c5e98=_0x4d9b64[_0xc842('0xb')][_0xc842('0xe')];_0x35ccd7(_0x5c5e98);});});}function getRemoteTag(_0x23ef2d,_0x2c7eaf,_0x56a00f,_0x827e4c,_0x3b39d0){return new Promise(function(_0xc5b406,_0x561913){var _0x52fc8a={'method':_0xc842('0xa'),'uri':_0x56a00f+'label'+_0xc842('0x3e')+_0x23ef2d+'&'+_0x827e4c,'auth':_0x2c7eaf,'json':!![]};return rp(_0x52fc8a)[_0xc842('0x18')](function(_0x3de839){if(_0x3de839['result'][_0xc842('0xc')]>0x0){var _0x2df1e6=_0x3de839[_0xc842('0xb')][0x0][_0xc842('0xe')];_0xc5b406(_0x2df1e6);}else{return createRemoteTag(_0x23ef2d,_0x2c7eaf,_0x56a00f,_0x827e4c)[_0xc842('0x18')](function(_0x2e3928){_0xc5b406(_0x2e3928);});}});});}function assignTagToIncident(_0x306d8b,_0x566cd9,_0x3e8ff0,_0x121797,_0x2197ed){return new Promise(function(_0x356758,_0x16fc5b){var _0x118d36={'method':_0xc842('0x1d'),'uri':_0x3e8ff0+_0xc842('0x3f')+'?'+_0x2197ed,'body':{'label':_0x306d8b,'table':_0xc842('0x40'),'id_type':_0xc842('0x41'),'table_key':_0x121797['ticketId'],'title':_0xc842('0x42')+_0x121797['ticketNumber'],'id_display':_0x121797['ticketNumber']},'auth':_0x566cd9,'json':!![]};return rp(_0x118d36)[_0xc842('0x18')](function(_0x535a35){_0x356758();})['catch'](function(){_0x356758();});});}function manageTags(_0x237d2f,_0xae8f7a,_0x22e5c7,_0x50f6c1,_0x210441,_0x47f26e,_0x452367){return new Promise(function(_0x18e485,_0x45e978){var _0x2471ef=[];_0xae8f7a[_0xc842('0x26')](function(_0x3393b1){_0x2471ef['push'](getRemoteTag(_0x3393b1,_0x22e5c7,_0x50f6c1,_0x47f26e,_0x452367));});return Promise[_0xc842('0x43')](_0x2471ef)[_0xc842('0x18')](function(_0xffdb9e){if(_0xffdb9e[_0xc842('0xc')]){logger[_0xc842('0x13')]('['+[_0x237d2f[_0xc842('0x11')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0xffdb9e);var _0xc1329f=[];_0xffdb9e['forEach'](function(_0x25b93b){_0xc1329f[_0xc842('0x44')](assignTagToIncident(_0x25b93b,_0x22e5c7,_0x50f6c1,_0x210441,_0x47f26e));});return Promise[_0xc842('0x43')](_0xc1329f)[_0xc842('0x18')](function(){_0x18e485();})[_0xc842('0xf')](function(){_0x18e485();});}else{_0x18e485();}});});}function getTags(_0xfb36a1,_0x418b14,_0x55b3cf,_0x386e5b,_0x39d1e1,_0x319d62){return function(_0x272cd9){return new Promise(function(_0x4e26d5,_0x3e1d3b){var _0x1b54ee=[];var _0x50d892=_0x386e5b[_0xc842('0x45')];if(_0x50d892&&_0x50d892[_0xc842('0xc')]>0x0){_0x1b54ee=_[_0xc842('0x46')](_0x50d892,_0xc842('0x34'));}if(_0x1b54ee['length']>0x0){return manageTags(_0xfb36a1,_0x1b54ee,_0x418b14,_0x55b3cf,_0x272cd9,_0x39d1e1,_0x319d62)['then'](function(){_0x4e26d5(_0x272cd9);});}else{_0x4e26d5(_0x272cd9);}});};}function emit(_0x2b119b,_0x418390,_0x2882e1){var _0x529267=_0xc842('0x47')+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0xc842('0x48')+_0xc842('0x49');var _0x29fd5a={'uri':_0x2b119b+_0xc842('0x4a')+_0x2882e1+_0x529267};io['to'](util[_0xc842('0x4b')]('user:%s',_0x418390))[_0xc842('0x4c')](_0xc842('0x4d'),_0x29fd5a);}exports['cs']=function(_0x35b144,_0x890b5b,_0x14d1c4,_0x4ae143,_0x35b9d7,_0x6a6131,_0x2690ef,_0x59aaf9){var _0x9209a9={};var _0xa1f625={'user':_0x6a6131[_0xc842('0x4e')],'pass':_0x6a6131['password']};var _0x42891f=_0xc842('0x4f');var _0x46ce1f=_0xc842('0x50');_0x6a6131[_0xc842('0x51')]=intUtil[_0xc842('0x52')](_0x6a6131[_0xc842('0x51')]);_0x6a6131[_0xc842('0x53')]=intUtil[_0xc842('0x52')](_0x6a6131[_0xc842('0x53')]);var _0x3dd39e=util[_0xc842('0x4b')](_0xc842('0x54'),_0x6a6131[_0xc842('0x51')]);_0x9209a9[_0xc842('0x15')]=!_[_0xc842('0x55')](_0x4ae143)?_0x4ae143['email']:null;_0x9209a9[_0xc842('0x1a')]=_0x6a6131[_0xc842('0x56')];_0x9209a9[_0xc842('0x21')]=_0x59aaf9[_0xc842('0x2c')]()===_0xc842('0x57')?_0x890b5b[_0xc842('0x58')]:_0x890b5b[_0xc842('0x59')];_0x9209a9[_0xc842('0x5a')]=_0x59aaf9===_0xc842('0x5b')||_0x59aaf9===_0xc842('0x5c')?_0xc842('0x5b'):_0xc842('0x57');var _0x27e7ab=util[_0xc842('0x4b')](_0xc842('0x5d'),_0x6a6131[_0xc842('0x53')],_0x890b5b['uniqueid'],md5(_0x890b5b[_0xc842('0x5e')]));if(_0x35b9d7&&_0x35b9d7[_0xc842('0x5f')]){logger['info']('[QUEUE]',_0xc842('0x60'));_0x890b5b['recordingURL']=_0x27e7ab;}else if(_0x2690ef&&_0x2690ef[_0xc842('0x61')]&&_0x2690ef['recordingFormat']!==_0xc842('0x62')){logger['info']('[OUTBOUND]',_0xc842('0x60'));_0x890b5b[_0xc842('0x63')]=_0x27e7ab;}else{_0x890b5b[_0xc842('0x63')]='';}return getAdminUser(_0x59aaf9,_0xa1f625,_0x9209a9,_0x3dd39e,_0x46ce1f,_0x42891f)[_0xc842('0x18')](getUser(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x46ce1f,_0x42891f))[_0xc842('0x18')](getEndUser(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x46ce1f,_0x42891f))['then'](getTicket(_0x59aaf9,_0xa1f625,_0x3dd39e,_0x14d1c4,_0x890b5b,_0x46ce1f))[_0xc842('0x18')](function(_0x3f561e){logger[_0xc842('0x13')](util[_0xc842('0x4b')](_0xc842('0x64'),_0x3f561e['ticketId']));logger[_0xc842('0x13')](util[_0xc842('0x4b')]('call\x20direction:\x20%s',_0x59aaf9));if(_0x59aaf9!=='unmanaged'){logger[_0xc842('0x13')]('['+[_0x59aaf9[_0xc842('0x11')]()]+']',_0xc842('0x65'));emit(_0x6a6131['remoteUri'],_0x4ae143[_0xc842('0x34')],_0x3f561e[_0xc842('0x3b')]);}})[_0xc842('0xf')](function(_0x1dec18){logger[_0xc842('0x10')]('['+[_0x59aaf9[_0xc842('0x11')]()]+_0xc842('0x66'),util['inspect'](_0x1dec18,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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