Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 55ec532..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x2ef3=['userEmail','GET','sys_user?sysparm_query=email%3D','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','length','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','user','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','nameField','customField','idField','toLowerCase','content','toString','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number','catch','label','?sysparm_query=name%3D','label_entry','Incident','push','all','Tags','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','emit','trigger:browser:url','username','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','isNil','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','recordingURL','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','bluebird','request-promise','util','md5','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','toUpperCase','],\x20getAdminUser\x20crm','error','message','info','validateEmail'];(function(_0x52ac61,_0x9434b7){var _0x2cf25c=function(_0xfe79aa){while(--_0xfe79aa){_0x52ac61['push'](_0x52ac61['shift']());}};_0x2cf25c(++_0x9434b7);}(_0x2ef3,0xba));var _0x32ef=function(_0xe6a858,_0x5501e3){_0xe6a858=_0xe6a858-0x0;var _0x4b2fc8=_0x2ef3[_0xe6a858];return _0x4b2fc8;};'use strict';var _=require(_0x32ef('0x0'));var Promise=require(_0x32ef('0x1'));var rp=require(_0x32ef('0x2'));var util=require(_0x32ef('0x3'));var md5=require(_0x32ef('0x4'));var Redis=require(_0x32ef('0x5'));var intUtil=require('./util');var config=require(_0x32ef('0x6'));var logger=require(_0x32ef('0x7'))('servicenow');config[_0x32ef('0x8')]=_[_0x32ef('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x32ef('0xa'))(new Redis(config[_0x32ef('0x8')]));function getAdminUser(_0x367c39,_0x2fb8eb,_0x234863,_0x298066,_0x2484a0,_0x2bbb50){return new Promise(function(_0x28275c,_0x77df79){var _0x56eb42={'method':'GET','uri':_0x298066+_0x32ef('0xb')+'&'+_0x2484a0+'&'+_0x2bbb50,'auth':_0x2fb8eb,'json':!![]};return rp(_0x56eb42)[_0x32ef('0xc')](function(_0x45bfd5){if(_0x45bfd5[_0x32ef('0xd')]['length']>0x0){_0x234863[_0x32ef('0xe')]=_0x45bfd5['result'][0x0][_0x32ef('0xf')];}logger['info']('['+[_0x367c39[_0x32ef('0x10')]()]+_0x32ef('0x11'),_0x234863);_0x28275c(_0x234863);})['catch'](function(_0x539d18){logger[_0x32ef('0x12')]('['+[_0x367c39['toUpperCase']()]+']',_0x539d18[_0x32ef('0x13')]);_0x77df79(_0x539d18[_0x32ef('0x13')]);});});}function getUser(_0x93d492,_0x54c7f5,_0x57aff1,_0x55bf0b,_0x531e30){return function(_0x13db1a){logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+'],\x20getUser\x20input\x20crm',_0x13db1a);return new Promise(function(_0x5d559b,_0x1eb468){if(intUtil[_0x32ef('0x15')](_0x13db1a[_0x32ef('0x16')])){var _0x57863c={'method':_0x32ef('0x17'),'uri':_0x57aff1+_0x32ef('0x18')+_0x13db1a['userEmail']+'&'+_0x55bf0b+'&'+_0x531e30,'auth':_0x54c7f5,'json':!![]};logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+_0x32ef('0x19'),_0x57863c);return rp(_0x57863c)[_0x32ef('0xc')](function(_0x445cda){logger[_0x32ef('0x14')]('['+[_0x93d492['toUpperCase']()]+_0x32ef('0x1a'),_0x445cda);if(_0x445cda['result'][_0x32ef('0x1b')]>0x0&&String(_0x445cda[_0x32ef('0xd')][0x0]['active'])===_0x32ef('0x1c')){_0x13db1a[_0x32ef('0x1d')]=_0x445cda[_0x32ef('0xd')][0x0]['sys_id'];}else{_0x13db1a['userId']=_0x13db1a[_0x32ef('0xe')];_0x13db1a[_0x32ef('0x16')]=_0x13db1a[_0x32ef('0x1e')];}logger['info']('['+[_0x93d492['toUpperCase']()]+_0x32ef('0x1f'),_0x13db1a);_0x5d559b(_0x13db1a);})['catch'](function(_0x51a412){logger[_0x32ef('0x12')]('['+[_0x93d492[_0x32ef('0x10')]()]+']',_0x51a412[_0x32ef('0x13')]);_0x1eb468(_0x51a412[_0x32ef('0x13')]);});}else{logger[_0x32ef('0x14')]('['+[_0x93d492[_0x32ef('0x10')]()]+_0x32ef('0x20'));_0x13db1a[_0x32ef('0x1d')]=_0x13db1a[_0x32ef('0xe')];_0x13db1a[_0x32ef('0x16')]=_0x13db1a[_0x32ef('0x1e')];_0x5d559b(_0x13db1a);}});};}function createEndUser(_0xba4b3f,_0x5a88a5,_0xd65fde,_0x2f5d06,_0x5a04cd){logger[_0x32ef('0x14')]('['+[_0xba4b3f[_0x32ef('0x10')]()]+_0x32ef('0x21'),_0xd65fde);return new Promise(function(_0x26e207,_0x50a95b){var _0x10e38c={'method':_0x32ef('0x22'),'uri':_0x2f5d06+_0x32ef('0x23')+_0x5a04cd,'body':{'user_name':_0xd65fde[_0x32ef('0x24')],'roles':_0x32ef('0x25'),'first_name':_0xd65fde[_0x32ef('0x24')],'active':_0x32ef('0x1c'),'date_format':'System','phone':_0xd65fde[_0x32ef('0x24')]},'auth':_0x5a88a5,'json':!![]};return rp(_0x10e38c)['then'](function(_0x38bf73){logger[_0x32ef('0x14')]('['+[_0xba4b3f['toUpperCase']()]+_0x32ef('0x26'),_0x38bf73[_0x32ef('0xd')]);_0xd65fde[_0x32ef('0x27')]=_0x38bf73[_0x32ef('0xd')][_0x32ef('0xf')];_0x26e207(_0xd65fde);})['catch'](function(_0x50ecd6){logger[_0x32ef('0x12')]('['+[_0xba4b3f['toUpperCase']()]+']',_0x50ecd6[_0x32ef('0x13')]);_0x50a95b(_0x50ecd6[_0x32ef('0x13')]);});});}function getEndUser(_0x2f1349,_0x390670,_0x389583,_0x22fa1a,_0x566b56){return function(_0x482d3a){logger['info']('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x28'),_0x482d3a);return new Promise(function(_0x136b02,_0x5f2443){var _0x4fb402={'method':_0x32ef('0x17'),'uri':_0x389583+_0x32ef('0x29')+_0x482d3a[_0x32ef('0x24')]+'&'+_0x22fa1a+'&'+_0x566b56,'auth':_0x390670,'json':!![]};return rp(_0x4fb402)['then'](function(_0x4abbd6){if(_0x4abbd6[_0x32ef('0xd')][_0x32ef('0x1b')]>0x0){_0x482d3a[_0x32ef('0x27')]=_0x4abbd6[_0x32ef('0xd')][0x0][_0x32ef('0xf')];logger[_0x32ef('0x14')]('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x2a'),_0x482d3a);_0x136b02(_0x482d3a);}else{return createEndUser(_0x2f1349,_0x390670,_0x482d3a,_0x389583,_0x22fa1a)[_0x32ef('0xc')](function(_0x4de939){logger[_0x32ef('0x14')]('['+[_0x2f1349[_0x32ef('0x10')]()]+_0x32ef('0x2b'),_0x4de939);_0x136b02(_0x4de939);});}})['catch'](function(_0x365125){logger[_0x32ef('0x12')]('['+[_0x2f1349[_0x32ef('0x10')]()]+']',_0x365125[_0x32ef('0x13')]);_0x5f2443(_0x365125[_0x32ef('0x13')]);});});};}function getCustomFields(_0x33a0fb,_0x256c40){var _0x1cebed={};if(_0x33a0fb[_0x32ef('0x1b')]>0x0){_[_0x32ef('0x2c')](_0x33a0fb,function(_0xb4db74){if(_0xb4db74[_0x32ef('0x2d')]==='string'&&_0xb4db74[_0x32ef('0x2e')]&&!_0xb4db74[_0x32ef('0x2f')]){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0xb4db74[_0x32ef('0x32')][_0x32ef('0x33')]();}else if(_0xb4db74[_0x32ef('0x2d')]==='string'&&_0xb4db74['idField']&&_0xb4db74[_0x32ef('0x2f')]){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0xb4db74[_0x32ef('0x32')]['toString']();}else if(_0xb4db74[_0x32ef('0x2d')]===_0x32ef('0x34')&&_0xb4db74['variableName']&&_0xb4db74[_0x32ef('0x30')]&&_0xb4db74['customField']){_0x1cebed[_0xb4db74[_0x32ef('0x30')][_0x32ef('0x31')]()]=_0x256c40[_0xb4db74[_0x32ef('0x35')]][_0x32ef('0x33')]();}else if(_0xb4db74[_0x32ef('0x2d')]===_0x32ef('0x36')&&_0xb4db74[_0x32ef('0x37')]&&_0xb4db74[_0x32ef('0x37')][_0x32ef('0x38')]&&_0xb4db74[_0x32ef('0x30')]&&_0xb4db74['customField']){_0x1cebed[_0xb4db74[_0x32ef('0x30')]['toLowerCase']()]=_0x256c40[_0xb4db74[_0x32ef('0x37')][_0x32ef('0x38')][_0x32ef('0x31')]()]['toString']();}});}return _0x1cebed;}function getTicket(_0x502113,_0x230ac9,_0x37b954,_0x241f82,_0x35b4e0,_0x40bf12){return function(_0x12c9e6){logger['info']('['+[_0x502113['toUpperCase']()]+_0x32ef('0x39'),_0x12c9e6);return new Promise(function(_0x270826,_0x27d65b){var _0x13b270=_0x502113[_0x32ef('0x31')]()===_0x32ef('0x3a')?_0x12c9e6[_0x32ef('0x1d')]:_0x12c9e6[_0x32ef('0x27')];var _0xc10e7={'method':_0x32ef('0x22'),'uri':_0x37b954+_0x32ef('0x3b')+'?'+_0x40bf12,'body':Object[_0x32ef('0x3c')]({},{'active':_0x32ef('0x1c'),'caller_id':_0x13b270,'assigned_to':_0x12c9e6['userId'],'short_description':intUtil[_0x32ef('0x3d')](_0x241f82[_0x32ef('0x3e')],_0x35b4e0,'\x20'),'description':intUtil[_0x32ef('0x3d')](_0x241f82[_0x32ef('0x3f')],_0x35b4e0,'\x0a')},getCustomFields(_0x241f82[_0x32ef('0x40')],_0x35b4e0)),'auth':_0x230ac9,'json':!![]};return rp(_0xc10e7)[_0x32ef('0xc')](function(_0x278696){logger[_0x32ef('0x14')]('['+[_0x502113[_0x32ef('0x10')]()]+_0x32ef('0x41'),_0x278696[_0x32ef('0xd')]);_0x12c9e6[_0x32ef('0x42')]=_0x278696[_0x32ef('0xd')][_0x32ef('0xf')];_0x12c9e6[_0x32ef('0x43')]=_0x278696[_0x32ef('0xd')][_0x32ef('0x44')];logger[_0x32ef('0x14')]('['+[_0x502113['toUpperCase']()]+']\x20getTicket\x20crm',_0x12c9e6);_0x270826(_0x12c9e6);})[_0x32ef('0x45')](function(_0x259c32){logger[_0x32ef('0x12')]('['+[_0x502113[_0x32ef('0x10')]()]+']',_0x259c32[_0x32ef('0x13')]);_0x27d65b(_0x259c32[_0x32ef('0x13')]);});});};}function createRemoteTag(_0x1572d9,_0x1f105a,_0x15b640,_0x368bf1){return new Promise(function(_0x3697a7,_0x4a6fd2){var _0x21216d={'method':_0x32ef('0x22'),'uri':_0x15b640+_0x32ef('0x46')+'?'+_0x368bf1,'body':{'short_description':_0x1572d9,'global':!![],'active':!![],'name':_0x1572d9},'auth':_0x1f105a,'json':!![]};return rp(_0x21216d)[_0x32ef('0xc')](function(_0x38314a){var _0x387cf0=_0x38314a['result'][_0x32ef('0xf')];_0x3697a7(_0x387cf0);});});}function getRemoteTag(_0x1eeb3e,_0x31d5d8,_0x56b7ce,_0x1b0faa,_0x52692a){return new Promise(function(_0x2ee3dd,_0xbe35b){var _0x579bc1={'method':_0x32ef('0x17'),'uri':_0x56b7ce+'label'+_0x32ef('0x47')+_0x1eeb3e+'&'+_0x1b0faa,'auth':_0x31d5d8,'json':!![]};return rp(_0x579bc1)[_0x32ef('0xc')](function(_0x2bff39){if(_0x2bff39[_0x32ef('0xd')][_0x32ef('0x1b')]>0x0){var _0x30e377=_0x2bff39[_0x32ef('0xd')][0x0]['sys_id'];_0x2ee3dd(_0x30e377);}else{return createRemoteTag(_0x1eeb3e,_0x31d5d8,_0x56b7ce,_0x1b0faa)['then'](function(_0xdfa103){_0x2ee3dd(_0xdfa103);});}});});}function assignTagToIncident(_0x52232a,_0x4fbab6,_0xb519e9,_0x89d0b3,_0x2ef0f8){return new Promise(function(_0x6aae59,_0x2468e6){var _0x356704={'method':_0x32ef('0x22'),'uri':_0xb519e9+_0x32ef('0x48')+'?'+_0x2ef0f8,'body':{'label':_0x52232a,'table':_0x32ef('0x3b'),'id_type':_0x32ef('0x49'),'table_key':_0x89d0b3['ticketId'],'title':'Incident\x20-\x20'+_0x89d0b3[_0x32ef('0x43')],'id_display':_0x89d0b3[_0x32ef('0x43')]},'auth':_0x4fbab6,'json':!![]};return rp(_0x356704)['then'](function(_0xda1d1){_0x6aae59();})[_0x32ef('0x45')](function(){_0x6aae59();});});}function manageTags(_0x2b5703,_0x49c245,_0x2ac877,_0x3c31d0,_0x20dcc5,_0x52dfe0,_0x5e6030){return new Promise(function(_0x13ea1a,_0x47d8bf){var _0x17f447=[];_0x49c245['forEach'](function(_0x58b652){_0x17f447[_0x32ef('0x4a')](getRemoteTag(_0x58b652,_0x2ac877,_0x3c31d0,_0x52dfe0,_0x5e6030));});return Promise[_0x32ef('0x4b')](_0x17f447)[_0x32ef('0xc')](function(_0x5dca6a){if(_0x5dca6a[_0x32ef('0x1b')]){logger[_0x32ef('0x14')]('['+[_0x2b5703[_0x32ef('0x10')]()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x5dca6a);var _0x4557ce=[];_0x5dca6a[_0x32ef('0x2c')](function(_0x4c3bab){_0x4557ce['push'](assignTagToIncident(_0x4c3bab,_0x2ac877,_0x3c31d0,_0x20dcc5,_0x52dfe0));});return Promise[_0x32ef('0x4b')](_0x4557ce)[_0x32ef('0xc')](function(){_0x13ea1a();})[_0x32ef('0x45')](function(){_0x13ea1a();});}else{_0x13ea1a();}});});}function getTags(_0x339625,_0x4c4df8,_0x40700e,_0x4c89e8,_0x285330,_0x63b65){return function(_0x25b6d6){return new Promise(function(_0x36ed97,_0x21e930){var _0x340861=[];var _0x1dc755=_0x4c89e8[_0x32ef('0x4c')];if(_0x1dc755&&_0x1dc755[_0x32ef('0x1b')]>0x0){_0x340861=_['map'](_0x1dc755,_0x32ef('0x38'));}if(_0x340861[_0x32ef('0x1b')]>0x0){return manageTags(_0x339625,_0x340861,_0x4c4df8,_0x40700e,_0x25b6d6,_0x285330,_0x63b65)[_0x32ef('0xc')](function(){_0x36ed97(_0x25b6d6);});}else{_0x36ed97(_0x25b6d6);}});};}function emit(_0x1c629d,_0x79ae28,_0x5ad75c){var _0x47c0ed=_0x32ef('0x4d')+_0x32ef('0x4e')+_0x32ef('0x4f')+_0x32ef('0x50');var _0x1a8bad={'uri':_0x1c629d+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5ad75c+_0x47c0ed};io['to'](util[_0x32ef('0x51')]('user:%s',_0x79ae28))[_0x32ef('0x52')](_0x32ef('0x53'),_0x1a8bad);}exports['cs']=function(_0x48b6f4,_0x5402b4,_0x2c9f7a,_0x1538d0,_0x2e0873,_0x5b378b,_0x52b63b,_0x3b4a8e){var _0x5edd29={};var _0x7d2c3a={'user':_0x5b378b[_0x32ef('0x54')],'pass':_0x5b378b['password']};var _0x476bbf=_0x32ef('0x55');var _0x974974=_0x32ef('0x56');_0x5b378b[_0x32ef('0x57')]=intUtil[_0x32ef('0x58')](_0x5b378b[_0x32ef('0x57')]);_0x5b378b[_0x32ef('0x59')]=intUtil[_0x32ef('0x58')](_0x5b378b[_0x32ef('0x59')]);var _0x132d9f=util[_0x32ef('0x51')]('%s/api/now/table/',_0x5b378b['remoteUri']);_0x5edd29[_0x32ef('0x16')]=!_[_0x32ef('0x5a')](_0x1538d0)?_0x1538d0['email']:null;_0x5edd29[_0x32ef('0x1e')]=_0x5b378b['email'];_0x5edd29[_0x32ef('0x24')]=_0x3b4a8e[_0x32ef('0x31')]()===_0x32ef('0x3a')?_0x5402b4['destcalleridnum']:_0x5402b4[_0x32ef('0x5b')];_0x5edd29['callDirection']=_0x3b4a8e===_0x32ef('0x5c')||_0x3b4a8e===_0x32ef('0x5d')?'queue':'outbound';var _0x3c9039=util['format'](_0x32ef('0x5e'),_0x5b378b['serverUrl'],_0x5402b4[_0x32ef('0x5f')],md5(_0x5402b4[_0x32ef('0x5f')]));if(_0x2e0873&&_0x2e0873[_0x32ef('0x60')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x5402b4[_0x32ef('0x61')]=_0x3c9039;}else if(_0x52b63b&&_0x52b63b['recordingFormat']&&_0x52b63b[_0x32ef('0x62')]!==_0x32ef('0x63')){logger[_0x32ef('0x14')](_0x32ef('0x64'),_0x32ef('0x65'));_0x5402b4[_0x32ef('0x61')]=_0x3c9039;}else{_0x5402b4['recordingURL']='';}return getAdminUser(_0x3b4a8e,_0x7d2c3a,_0x5edd29,_0x132d9f,_0x974974,_0x476bbf)[_0x32ef('0xc')](getUser(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x974974,_0x476bbf))['then'](getEndUser(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x974974,_0x476bbf))['then'](getTicket(_0x3b4a8e,_0x7d2c3a,_0x132d9f,_0x2c9f7a,_0x5402b4,_0x974974))[_0x32ef('0xc')](function(_0x5c4f2a){logger[_0x32ef('0x14')](util[_0x32ef('0x51')]('The\x20ticket\x20ID\x20is:\x20%s',_0x5c4f2a[_0x32ef('0x42')]));logger[_0x32ef('0x14')](util[_0x32ef('0x51')](_0x32ef('0x66'),_0x3b4a8e));if(_0x3b4a8e!==_0x32ef('0x5d')){logger[_0x32ef('0x14')]('['+[_0x3b4a8e['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x5b378b[_0x32ef('0x57')],_0x1538d0['name'],_0x5c4f2a[_0x32ef('0x42')]);}})[_0x32ef('0x45')](function(_0x114d8e){logger[_0x32ef('0x12')]('['+[_0x3b4a8e[_0x32ef('0x10')]()]+_0x32ef('0x67'),util['inspect'](_0x114d8e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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