Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 71dfd0b..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xac56=['GET','sys_user?sysparm_query=user_name%3Dadmin','result','length','adminId','sys_id','info','toUpperCase','],\x20getAdminUser\x20crm','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','then','active','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','],\x20createEndUser\x20input\x20crm','POST','sys_user?','user','endUserNumber','System','],\x20EndUser\x20schema','endUserId','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','type','nameField','customField','content','string','idField','toLowerCase','toString','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','ticketNumber','push',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','all','Tags','%26sysparm_record_list%3Dactive%253Dtrue','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','username','password','sysparm_limit=1','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','bluebird','util','md5','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter'];(function(_0x49c1f2,_0x468abb){var _0x2058c9=function(_0x333245){while(--_0x333245){_0x49c1f2['push'](_0x49c1f2['shift']());}};_0x2058c9(++_0x468abb);}(_0xac56,0x1b1));var _0x6ac5=function(_0x2f953b,_0x1f85fa){_0x2f953b=_0x2f953b-0x0;var _0x31def7=_0xac56[_0x2f953b];return _0x31def7;};'use strict';var _=require(_0x6ac5('0x0'));var Promise=require(_0x6ac5('0x1'));var rp=require('request-promise');var util=require(_0x6ac5('0x2'));var md5=require(_0x6ac5('0x3'));var Redis=require(_0x6ac5('0x4'));var intUtil=require(_0x6ac5('0x5'));var config=require(_0x6ac5('0x6'));var logger=require('../../../../config/logger')('servicenow');config[_0x6ac5('0x7')]=_[_0x6ac5('0x8')](config[_0x6ac5('0x7')],{'host':_0x6ac5('0x9'),'port':0x18eb});var io=require(_0x6ac5('0xa'))(new Redis(config[_0x6ac5('0x7')]));function getAdminUser(_0x59a671,_0x4e3009,_0x5d5355,_0x1b8371,_0x59ad5c,_0x3edac5){return new Promise(function(_0x7bd514,_0x4c2374){var _0x16cc47={'method':_0x6ac5('0xb'),'uri':_0x1b8371+_0x6ac5('0xc')+'&'+_0x59ad5c+'&'+_0x3edac5,'auth':_0x4e3009,'json':!![]};return rp(_0x16cc47)['then'](function(_0x4b0861){if(_0x4b0861[_0x6ac5('0xd')][_0x6ac5('0xe')]>0x0){_0x5d5355[_0x6ac5('0xf')]=_0x4b0861[_0x6ac5('0xd')][0x0][_0x6ac5('0x10')];}logger[_0x6ac5('0x11')]('['+[_0x59a671[_0x6ac5('0x12')]()]+_0x6ac5('0x13'),_0x5d5355);_0x7bd514(_0x5d5355);})[_0x6ac5('0x14')](function(_0x44a746){logger[_0x6ac5('0x15')]('['+[_0x59a671[_0x6ac5('0x12')]()]+']',_0x44a746[_0x6ac5('0x16')]);_0x4c2374(_0x44a746[_0x6ac5('0x16')]);});});}function getUser(_0x4b9d91,_0x3d336f,_0x55b393,_0x3daacb,_0x29efc9){return function(_0x19b079){logger[_0x6ac5('0x11')]('['+[_0x4b9d91['toUpperCase']()]+_0x6ac5('0x17'),_0x19b079);return new Promise(function(_0x3c1ea2,_0x2d654e){if(intUtil[_0x6ac5('0x18')](_0x19b079['userEmail'])){var _0x493d79={'method':_0x6ac5('0xb'),'uri':_0x55b393+_0x6ac5('0x19')+_0x19b079[_0x6ac5('0x1a')]+'&'+_0x3daacb+'&'+_0x29efc9,'auth':_0x3d336f,'json':!![]};logger[_0x6ac5('0x11')]('['+[_0x4b9d91['toUpperCase']()]+_0x6ac5('0x1b'),_0x493d79);return rp(_0x493d79)[_0x6ac5('0x1c')](function(_0x19de8a){logger[_0x6ac5('0x11')]('['+[_0x4b9d91[_0x6ac5('0x12')]()]+'],\x20getUser\x20entity',_0x19de8a);if(_0x19de8a[_0x6ac5('0xd')]['length']>0x0&&String(_0x19de8a[_0x6ac5('0xd')][0x0][_0x6ac5('0x1d')])===_0x6ac5('0x1e')){_0x19b079[_0x6ac5('0x1f')]=_0x19de8a[_0x6ac5('0xd')][0x0][_0x6ac5('0x10')];}else{_0x19b079[_0x6ac5('0x1f')]=_0x19b079[_0x6ac5('0xf')];_0x19b079[_0x6ac5('0x1a')]=_0x19b079[_0x6ac5('0x20')];}logger[_0x6ac5('0x11')]('['+[_0x4b9d91[_0x6ac5('0x12')]()]+_0x6ac5('0x21'),_0x19b079);_0x3c1ea2(_0x19b079);})[_0x6ac5('0x14')](function(_0x14eac8){logger[_0x6ac5('0x15')]('['+[_0x4b9d91[_0x6ac5('0x12')]()]+']',_0x14eac8[_0x6ac5('0x16')]);_0x2d654e(_0x14eac8[_0x6ac5('0x16')]);});}else{logger[_0x6ac5('0x11')]('['+[_0x4b9d91[_0x6ac5('0x12')]()]+_0x6ac5('0x22'));_0x19b079[_0x6ac5('0x1f')]=_0x19b079[_0x6ac5('0xf')];_0x19b079['userEmail']=_0x19b079[_0x6ac5('0x20')];_0x3c1ea2(_0x19b079);}});};}function createEndUser(_0x59fc6b,_0x3bf48d,_0x1827af,_0x1d7fe6,_0x99aa23){logger['info']('['+[_0x59fc6b[_0x6ac5('0x12')]()]+_0x6ac5('0x23'),_0x1827af);return new Promise(function(_0x3ac83d,_0x1a0cec){var _0x3f37d7={'method':_0x6ac5('0x24'),'uri':_0x1d7fe6+_0x6ac5('0x25')+_0x99aa23,'body':{'user_name':_0x1827af['endUserNumber'],'roles':_0x6ac5('0x26'),'first_name':_0x1827af[_0x6ac5('0x27')],'active':_0x6ac5('0x1e'),'date_format':_0x6ac5('0x28'),'phone':_0x1827af[_0x6ac5('0x27')]},'auth':_0x3bf48d,'json':!![]};return rp(_0x3f37d7)[_0x6ac5('0x1c')](function(_0x46360d){logger[_0x6ac5('0x11')]('['+[_0x59fc6b['toUpperCase']()]+_0x6ac5('0x29'),_0x46360d[_0x6ac5('0xd')]);_0x1827af[_0x6ac5('0x2a')]=_0x46360d[_0x6ac5('0xd')][_0x6ac5('0x10')];_0x3ac83d(_0x1827af);})[_0x6ac5('0x14')](function(_0x23ca97){logger['error']('['+[_0x59fc6b[_0x6ac5('0x12')]()]+']',_0x23ca97['message']);_0x1a0cec(_0x23ca97['message']);});});}function getEndUser(_0x585f97,_0x1851e7,_0x50dddc,_0xad620c,_0x426907){return function(_0x48403b){logger['info']('['+[_0x585f97[_0x6ac5('0x12')]()]+_0x6ac5('0x2b'),_0x48403b);return new Promise(function(_0x3a1480,_0x16dc33){var _0x3ea2b0={'method':'GET','uri':_0x50dddc+_0x6ac5('0x2c')+_0x48403b[_0x6ac5('0x27')]+'&'+_0xad620c+'&'+_0x426907,'auth':_0x1851e7,'json':!![]};return rp(_0x3ea2b0)[_0x6ac5('0x1c')](function(_0x50ca18){if(_0x50ca18['result']['length']>0x0){_0x48403b[_0x6ac5('0x2a')]=_0x50ca18[_0x6ac5('0xd')][0x0][_0x6ac5('0x10')];logger[_0x6ac5('0x11')]('['+[_0x585f97[_0x6ac5('0x12')]()]+_0x6ac5('0x2d'),_0x48403b);_0x3a1480(_0x48403b);}else{return createEndUser(_0x585f97,_0x1851e7,_0x48403b,_0x50dddc,_0xad620c)[_0x6ac5('0x1c')](function(_0x1a7b32){logger[_0x6ac5('0x11')]('['+[_0x585f97[_0x6ac5('0x12')]()]+_0x6ac5('0x2e'),_0x1a7b32);_0x3a1480(_0x1a7b32);});}})['catch'](function(_0x118a84){logger[_0x6ac5('0x15')]('['+[_0x585f97[_0x6ac5('0x12')]()]+']',_0x118a84['message']);_0x16dc33(_0x118a84[_0x6ac5('0x16')]);});});};}function getCustomFields(_0x4e6a76,_0x2593d5){var _0x128e7f={};if(_0x4e6a76[_0x6ac5('0xe')]>0x0){_[_0x6ac5('0x2f')](_0x4e6a76,function(_0x21398c){if(_[_0x6ac5('0x30')](['string',_0x6ac5('0x31')],_0x21398c[_0x6ac5('0x32')])&&_0x21398c[_0x6ac5('0x33')]&&!_0x21398c[_0x6ac5('0x34')]){_0x128e7f[_0x21398c['nameField']['toLowerCase']()]=_0x21398c[_0x6ac5('0x35')]['toString']();}else if(_[_0x6ac5('0x30')]([_0x6ac5('0x36'),_0x6ac5('0x31')],_0x21398c[_0x6ac5('0x32')])&&_0x21398c[_0x6ac5('0x37')]&&_0x21398c[_0x6ac5('0x34')]){_0x128e7f[_0x21398c[_0x6ac5('0x37')][_0x6ac5('0x38')]()]=_0x21398c[_0x6ac5('0x35')][_0x6ac5('0x39')]();}else if(_0x21398c[_0x6ac5('0x32')]==='variable'&&_0x21398c['variableName']&&_0x21398c['idField']&&_0x21398c[_0x6ac5('0x34')]){_0x128e7f[_0x21398c['idField'][_0x6ac5('0x38')]()]=_0x2593d5[_0x21398c['variableName']][_0x6ac5('0x39')]();}else if(_0x21398c[_0x6ac5('0x32')]===_0x6ac5('0x3a')&&_0x21398c[_0x6ac5('0x3b')]&&_0x21398c[_0x6ac5('0x3b')][_0x6ac5('0x3c')]&&_0x21398c[_0x6ac5('0x37')]&&_0x21398c['customField']){_0x128e7f[_0x21398c[_0x6ac5('0x37')]['toLowerCase']()]=_0x2593d5[_0x21398c[_0x6ac5('0x3b')][_0x6ac5('0x3c')][_0x6ac5('0x38')]()]['toString']();}});}return _0x128e7f;}function getTicket(_0x53c74a,_0xfafa86,_0x3d46d5,_0x346cf9,_0x15d8ac,_0x32a743){return function(_0x51a7dc){logger[_0x6ac5('0x11')]('['+[_0x53c74a[_0x6ac5('0x12')]()]+_0x6ac5('0x3d'),_0x51a7dc);return new Promise(function(_0xc6b9ed,_0xe74459){var _0x5287e5=_0x53c74a[_0x6ac5('0x38')]()===_0x6ac5('0x3e')?_0x51a7dc[_0x6ac5('0x1f')]:_0x51a7dc[_0x6ac5('0x2a')];var _0x57f18={'method':_0x6ac5('0x24'),'uri':_0x3d46d5+_0x6ac5('0x3f')+'?'+_0x32a743,'body':Object[_0x6ac5('0x40')]({},{'active':_0x6ac5('0x1e'),'caller_id':_0x5287e5,'assigned_to':_0x51a7dc[_0x6ac5('0x1f')],'short_description':intUtil[_0x6ac5('0x41')](_0x346cf9[_0x6ac5('0x42')],_0x15d8ac,'\x20'),'description':intUtil[_0x6ac5('0x41')](_0x346cf9['Descriptions'],_0x15d8ac,'\x0a')},getCustomFields(_0x346cf9[_0x6ac5('0x43')],_0x15d8ac)),'auth':_0xfafa86,'json':!![]};return rp(_0x57f18)[_0x6ac5('0x1c')](function(_0x2417f0){logger[_0x6ac5('0x11')]('['+[_0x53c74a[_0x6ac5('0x12')]()]+_0x6ac5('0x44'),_0x2417f0[_0x6ac5('0xd')]);_0x51a7dc[_0x6ac5('0x45')]=_0x2417f0['result'][_0x6ac5('0x10')];_0x51a7dc['ticketNumber']=_0x2417f0['result'][_0x6ac5('0x46')];logger[_0x6ac5('0x11')]('['+[_0x53c74a[_0x6ac5('0x12')]()]+_0x6ac5('0x47'),_0x51a7dc);_0xc6b9ed(_0x51a7dc);})[_0x6ac5('0x14')](function(_0x332934){logger[_0x6ac5('0x15')]('['+[_0x53c74a[_0x6ac5('0x12')]()]+']',_0x332934['message']);_0xe74459(_0x332934[_0x6ac5('0x16')]);});});};}function createRemoteTag(_0x4b75d0,_0x14aed0,_0x23784d,_0xfac6d4){return new Promise(function(_0x3a7214,_0x178ec1){var _0x2f183c={'method':_0x6ac5('0x24'),'uri':_0x23784d+_0x6ac5('0x48')+'?'+_0xfac6d4,'body':{'short_description':_0x4b75d0,'global':!![],'active':!![],'name':_0x4b75d0},'auth':_0x14aed0,'json':!![]};return rp(_0x2f183c)[_0x6ac5('0x1c')](function(_0x57c1ee){var _0x1d9732=_0x57c1ee[_0x6ac5('0xd')][_0x6ac5('0x10')];_0x3a7214(_0x1d9732);});});}function getRemoteTag(_0x23237c,_0x5669ce,_0x367272,_0x24537b,_0x58cf8f){return new Promise(function(_0x32a5fc,_0x5af599){var _0x18e9bd={'method':_0x6ac5('0xb'),'uri':_0x367272+_0x6ac5('0x48')+_0x6ac5('0x49')+_0x23237c+'&'+_0x24537b,'auth':_0x5669ce,'json':!![]};return rp(_0x18e9bd)[_0x6ac5('0x1c')](function(_0x40f593){if(_0x40f593[_0x6ac5('0xd')][_0x6ac5('0xe')]>0x0){var _0x19fb6d=_0x40f593[_0x6ac5('0xd')][0x0][_0x6ac5('0x10')];_0x32a5fc(_0x19fb6d);}else{return createRemoteTag(_0x23237c,_0x5669ce,_0x367272,_0x24537b)[_0x6ac5('0x1c')](function(_0x351168){_0x32a5fc(_0x351168);});}});});}function assignTagToIncident(_0x30cd76,_0x44ddd8,_0x139914,_0x1202ef,_0x172efd){return new Promise(function(_0x4dbf8c,_0x35d58b){var _0x6f88e0={'method':_0x6ac5('0x24'),'uri':_0x139914+_0x6ac5('0x4a')+'?'+_0x172efd,'body':{'label':_0x30cd76,'table':'incident','id_type':_0x6ac5('0x4b'),'table_key':_0x1202ef[_0x6ac5('0x45')],'title':_0x6ac5('0x4c')+_0x1202ef['ticketNumber'],'id_display':_0x1202ef[_0x6ac5('0x4d')]},'auth':_0x44ddd8,'json':!![]};return rp(_0x6f88e0)[_0x6ac5('0x1c')](function(_0x429421){_0x4dbf8c();})[_0x6ac5('0x14')](function(){_0x4dbf8c();});});}function manageTags(_0x3eb084,_0x1b1057,_0x17abdf,_0x5947b2,_0x5c58dc,_0x3f27cb,_0x503a5c){return new Promise(function(_0x2f9dc2,_0x9110c){var _0x2d0714=[];_0x1b1057[_0x6ac5('0x2f')](function(_0x3e0460){_0x2d0714[_0x6ac5('0x4e')](getRemoteTag(_0x3e0460,_0x17abdf,_0x5947b2,_0x3f27cb,_0x503a5c));});return Promise['all'](_0x2d0714)['then'](function(_0x5610dd){if(_0x5610dd[_0x6ac5('0xe')]){logger[_0x6ac5('0x11')]('['+[_0x3eb084[_0x6ac5('0x12')]()]+_0x6ac5('0x4f'),_0x5610dd);var _0x47c0c2=[];_0x5610dd['forEach'](function(_0x1149d7){_0x47c0c2['push'](assignTagToIncident(_0x1149d7,_0x17abdf,_0x5947b2,_0x5c58dc,_0x3f27cb));});return Promise[_0x6ac5('0x50')](_0x47c0c2)[_0x6ac5('0x1c')](function(){_0x2f9dc2();})[_0x6ac5('0x14')](function(){_0x2f9dc2();});}else{_0x2f9dc2();}});});}function getTags(_0x266317,_0x2d8fa5,_0x3c244f,_0x102f2f,_0x196a42,_0x250e97){return function(_0x5e597b){return new Promise(function(_0x49e42d,_0x1d52d6){var _0x50c23e=[];var _0x4d1feb=_0x102f2f[_0x6ac5('0x51')];if(_0x4d1feb&&_0x4d1feb['length']>0x0){_0x50c23e=_['map'](_0x4d1feb,'name');}if(_0x50c23e[_0x6ac5('0xe')]>0x0){return manageTags(_0x266317,_0x50c23e,_0x2d8fa5,_0x3c244f,_0x5e597b,_0x196a42,_0x250e97)[_0x6ac5('0x1c')](function(){_0x49e42d(_0x5e597b);});}else{_0x49e42d(_0x5e597b);}});};}function emit(_0x4a1762,_0x23d749,_0x16f12a){var _0x593f89='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x6ac5('0x52')+'%255EORDERBYDESCnumber';var _0x9e8fd5={'uri':_0x4a1762+_0x6ac5('0x53')+_0x16f12a+_0x593f89};io['to'](util[_0x6ac5('0x54')](_0x6ac5('0x55'),_0x23d749))['emit']('trigger:browser:url',_0x9e8fd5);}exports['cs']=function(_0x4b74ed,_0x114df6,_0x10d09d,_0x187b8b,_0x40b879,_0xc6a44,_0x483543,_0x1451e1){var _0x394915={};var _0x873a44={'user':_0xc6a44[_0x6ac5('0x56')],'pass':_0xc6a44[_0x6ac5('0x57')]};var _0x461dc9=_0x6ac5('0x58');var _0x5443eb='sysparm_display_value=true';_0xc6a44[_0x6ac5('0x59')]=intUtil[_0x6ac5('0x5a')](_0xc6a44[_0x6ac5('0x59')]);_0xc6a44[_0x6ac5('0x5b')]=intUtil[_0x6ac5('0x5a')](_0xc6a44[_0x6ac5('0x5b')]);var _0x2b1e5e=util[_0x6ac5('0x54')](_0x6ac5('0x5c'),_0xc6a44[_0x6ac5('0x59')]);_0x394915['userEmail']=!_[_0x6ac5('0x5d')](_0x187b8b)?_0x187b8b['email']:null;_0x394915['adminEmail']=_0xc6a44[_0x6ac5('0x5e')];_0x394915[_0x6ac5('0x27')]=_0x1451e1[_0x6ac5('0x38')]()==='outbound'?_0x114df6[_0x6ac5('0x5f')]:_0x114df6[_0x6ac5('0x60')];_0x394915[_0x6ac5('0x61')]=_0x1451e1===_0x6ac5('0x62')||_0x1451e1===_0x6ac5('0x63')?_0x6ac5('0x62'):_0x6ac5('0x3e');var _0x5197a3=util[_0x6ac5('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc6a44[_0x6ac5('0x5b')],_0x114df6[_0x6ac5('0x64')],md5(_0x114df6[_0x6ac5('0x64')]));if(_0x40b879&&_0x40b879['monitor_format']){logger['info'](_0x6ac5('0x65'),_0x6ac5('0x66'));_0x114df6[_0x6ac5('0x67')]=_0x5197a3;}else if(_0x483543&&_0x483543[_0x6ac5('0x68')]&&_0x483543[_0x6ac5('0x68')]!==_0x6ac5('0x69')){logger[_0x6ac5('0x11')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x114df6[_0x6ac5('0x67')]=_0x5197a3;}else{_0x114df6[_0x6ac5('0x67')]='';}return getAdminUser(_0x1451e1,_0x873a44,_0x394915,_0x2b1e5e,_0x5443eb,_0x461dc9)['then'](getUser(_0x1451e1,_0x873a44,_0x2b1e5e,_0x5443eb,_0x461dc9))[_0x6ac5('0x1c')](getEndUser(_0x1451e1,_0x873a44,_0x2b1e5e,_0x5443eb,_0x461dc9))['then'](getTicket(_0x1451e1,_0x873a44,_0x2b1e5e,_0x10d09d,_0x114df6,_0x5443eb))['then'](function(_0x55bdea){logger[_0x6ac5('0x11')](util[_0x6ac5('0x54')](_0x6ac5('0x6a'),_0x55bdea['ticketId']));logger['info'](util[_0x6ac5('0x54')](_0x6ac5('0x6b'),_0x1451e1));if(_0x1451e1!==_0x6ac5('0x63')){logger[_0x6ac5('0x11')]('['+[_0x1451e1[_0x6ac5('0x12')]()]+']',_0x6ac5('0x6c'));emit(_0xc6a44[_0x6ac5('0x59')],_0x187b8b['name'],_0x55bdea[_0x6ac5('0x45')]);}})['catch'](function(_0x340b13){logger[_0x6ac5('0x15')]('['+[_0x1451e1[_0x6ac5('0x12')]()]+_0x6ac5('0x6d'),util[_0x6ac5('0x6e')](_0x340b13,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file