Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 731f4ce..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x38ed=['emit','trigger:browser:url','username','sysparm_limit=1','stripTrailingSlash','remoteUri','serverUrl','format','isNil','email','destcalleridnum','callDirection','unmanaged','queue','uniqueid','monitor_format','[QUEUE]','recordingURL','recordingFormat','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','bluebird','request-promise','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','info','toUpperCase','],\x20getAdminUser\x20crm','error','message','],\x20getUser\x20input\x20crm','userEmail','],\x20getUser\x20rp\x20obj','length','true','userId','sys_id','adminEmail','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','endUserId','sys_user?sysparm_query=phone%3D','],\x20createEndUser\x20crm','forEach','includes','picklist','type','nameField','toLowerCase','content','toString','string','customField','variable','variableName','idField','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','?sysparm_query=name%3D','label_entry','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s'];(function(_0x262db1,_0x2bf769){var _0x2f7f57=function(_0x4fd7d5){while(--_0x4fd7d5){_0x262db1['push'](_0x262db1['shift']());}};_0x2f7f57(++_0x2bf769);}(_0x38ed,0x158));var _0xd38e=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x38ed[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var Promise=require(_0xd38e('0x0'));var rp=require(_0xd38e('0x1'));var util=require(_0xd38e('0x2'));var md5=require(_0xd38e('0x3'));var Redis=require(_0xd38e('0x4'));var intUtil=require(_0xd38e('0x5'));var config=require(_0xd38e('0x6'));var logger=require(_0xd38e('0x7'))(_0xd38e('0x8'));config[_0xd38e('0x9')]=_[_0xd38e('0xa')](config['redis'],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xd38e('0x9')]));function getAdminUser(_0xe62ce1,_0x5884ee,_0x52540e,_0x1b4066,_0x5e3887,_0x94d20a){return new Promise(function(_0x457dc7,_0x533a8a){var _0x128de3={'method':_0xd38e('0xb'),'uri':_0x1b4066+_0xd38e('0xc')+'&'+_0x5e3887+'&'+_0x94d20a,'auth':_0x5884ee,'json':!![]};return rp(_0x128de3)[_0xd38e('0xd')](function(_0x35d9e7){if(_0x35d9e7[_0xd38e('0xe')]['length']>0x0){_0x52540e['adminId']=_0x35d9e7[_0xd38e('0xe')][0x0]['sys_id'];}logger[_0xd38e('0xf')]('['+[_0xe62ce1[_0xd38e('0x10')]()]+_0xd38e('0x11'),_0x52540e);_0x457dc7(_0x52540e);})['catch'](function(_0x407f81){logger[_0xd38e('0x12')]('['+[_0xe62ce1[_0xd38e('0x10')]()]+']',_0x407f81[_0xd38e('0x13')]);_0x533a8a(_0x407f81[_0xd38e('0x13')]);});});}function getUser(_0xe9c86f,_0x3a3969,_0x222642,_0x3bc525,_0x3832f9){return function(_0x5d33f7){logger['info']('['+[_0xe9c86f[_0xd38e('0x10')]()]+_0xd38e('0x14'),_0x5d33f7);return new Promise(function(_0x53adb7,_0xfff936){if(intUtil['validateEmail'](_0x5d33f7[_0xd38e('0x15')])){var _0xa0400a={'method':_0xd38e('0xb'),'uri':_0x222642+'sys_user?sysparm_query=email%3D'+_0x5d33f7[_0xd38e('0x15')]+'&'+_0x3bc525+'&'+_0x3832f9,'auth':_0x3a3969,'json':!![]};logger[_0xd38e('0xf')]('['+[_0xe9c86f[_0xd38e('0x10')]()]+_0xd38e('0x16'),_0xa0400a);return rp(_0xa0400a)[_0xd38e('0xd')](function(_0x2146e0){logger['info']('['+[_0xe9c86f[_0xd38e('0x10')]()]+'],\x20getUser\x20entity',_0x2146e0);if(_0x2146e0[_0xd38e('0xe')][_0xd38e('0x17')]>0x0&&String(_0x2146e0['result'][0x0]['active'])===_0xd38e('0x18')){_0x5d33f7[_0xd38e('0x19')]=_0x2146e0[_0xd38e('0xe')][0x0][_0xd38e('0x1a')];}else{_0x5d33f7[_0xd38e('0x19')]=_0x5d33f7['adminId'];_0x5d33f7[_0xd38e('0x15')]=_0x5d33f7[_0xd38e('0x1b')];}logger[_0xd38e('0xf')]('['+[_0xe9c86f[_0xd38e('0x10')]()]+'],\x20getUser\x20crm',_0x5d33f7);_0x53adb7(_0x5d33f7);})[_0xd38e('0x1c')](function(_0x4d51c2){logger[_0xd38e('0x12')]('['+[_0xe9c86f[_0xd38e('0x10')]()]+']',_0x4d51c2[_0xd38e('0x13')]);_0xfff936(_0x4d51c2['message']);});}else{logger[_0xd38e('0xf')]('['+[_0xe9c86f[_0xd38e('0x10')]()]+_0xd38e('0x1d'));_0x5d33f7['userId']=_0x5d33f7['adminId'];_0x5d33f7[_0xd38e('0x15')]=_0x5d33f7['adminEmail'];_0x53adb7(_0x5d33f7);}});};}function createEndUser(_0x547acd,_0x467a4b,_0xcd197e,_0x55d397,_0x9bcb6c){logger[_0xd38e('0xf')]('['+[_0x547acd[_0xd38e('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0xcd197e);return new Promise(function(_0x47f285,_0xee2891){var _0x4d583a={'method':_0xd38e('0x1e'),'uri':_0x55d397+_0xd38e('0x1f')+_0x9bcb6c,'body':{'user_name':_0xcd197e[_0xd38e('0x20')],'roles':_0xd38e('0x21'),'first_name':_0xcd197e['endUserNumber'],'active':_0xd38e('0x18'),'date_format':_0xd38e('0x22'),'phone':_0xcd197e[_0xd38e('0x20')]},'auth':_0x467a4b,'json':!![]};return rp(_0x4d583a)['then'](function(_0x212683){logger[_0xd38e('0xf')]('['+[_0x547acd['toUpperCase']()]+_0xd38e('0x23'),_0x212683[_0xd38e('0xe')]);_0xcd197e[_0xd38e('0x24')]=_0x212683['result'][_0xd38e('0x1a')];_0x47f285(_0xcd197e);})[_0xd38e('0x1c')](function(_0x2e7f24){logger['error']('['+[_0x547acd['toUpperCase']()]+']',_0x2e7f24[_0xd38e('0x13')]);_0xee2891(_0x2e7f24['message']);});});}function getEndUser(_0x2bf7ed,_0x1ad057,_0xe61892,_0x4ec213,_0x4e44f5){return function(_0x2e9b18){logger[_0xd38e('0xf')]('['+[_0x2bf7ed[_0xd38e('0x10')]()]+'],\x20getEndUser\x20input\x20crm',_0x2e9b18);return new Promise(function(_0x10c712,_0x17293c){var _0x5210f9={'method':'GET','uri':_0xe61892+_0xd38e('0x25')+_0x2e9b18[_0xd38e('0x20')]+'&'+_0x4ec213+'&'+_0x4e44f5,'auth':_0x1ad057,'json':!![]};return rp(_0x5210f9)[_0xd38e('0xd')](function(_0x2c41f5){if(_0x2c41f5[_0xd38e('0xe')][_0xd38e('0x17')]>0x0){_0x2e9b18[_0xd38e('0x24')]=_0x2c41f5[_0xd38e('0xe')][0x0][_0xd38e('0x1a')];logger['info']('['+[_0x2bf7ed[_0xd38e('0x10')]()]+'],\x20getEndUser\x20crm',_0x2e9b18);_0x10c712(_0x2e9b18);}else{return createEndUser(_0x2bf7ed,_0x1ad057,_0x2e9b18,_0xe61892,_0x4ec213)[_0xd38e('0xd')](function(_0x200cbc){logger[_0xd38e('0xf')]('['+[_0x2bf7ed[_0xd38e('0x10')]()]+_0xd38e('0x26'),_0x200cbc);_0x10c712(_0x200cbc);});}})[_0xd38e('0x1c')](function(_0x394f6b){logger['error']('['+[_0x2bf7ed[_0xd38e('0x10')]()]+']',_0x394f6b[_0xd38e('0x13')]);_0x17293c(_0x394f6b[_0xd38e('0x13')]);});});};}function getCustomFields(_0x38ba87,_0x2221d0){var _0x26d0e3={};if(_0x38ba87[_0xd38e('0x17')]>0x0){_[_0xd38e('0x27')](_0x38ba87,function(_0x89c616){if(_[_0xd38e('0x28')](['string',_0xd38e('0x29')],_0x89c616[_0xd38e('0x2a')])&&_0x89c616[_0xd38e('0x2b')]&&!_0x89c616['customField']){_0x26d0e3[_0x89c616['nameField'][_0xd38e('0x2c')]()]=_0x89c616[_0xd38e('0x2d')][_0xd38e('0x2e')]();}else if(_[_0xd38e('0x28')]([_0xd38e('0x2f'),_0xd38e('0x29')],_0x89c616[_0xd38e('0x2a')])&&_0x89c616['idField']&&_0x89c616[_0xd38e('0x30')]){_0x26d0e3[_0x89c616['idField'][_0xd38e('0x2c')]()]=_0x89c616[_0xd38e('0x2d')][_0xd38e('0x2e')]();}else if(_0x89c616[_0xd38e('0x2a')]===_0xd38e('0x31')&&_0x89c616[_0xd38e('0x32')]&&_0x89c616[_0xd38e('0x33')]&&_0x89c616[_0xd38e('0x30')]){_0x26d0e3[_0x89c616['idField']['toLowerCase']()]=_0x2221d0[_0x89c616[_0xd38e('0x32')]][_0xd38e('0x2e')]();}else if(_0x89c616['type']===_0xd38e('0x34')&&_0x89c616[_0xd38e('0x35')]&&_0x89c616[_0xd38e('0x35')]['name']&&_0x89c616[_0xd38e('0x33')]&&_0x89c616['customField']){_0x26d0e3[_0x89c616[_0xd38e('0x33')][_0xd38e('0x2c')]()]=_0x2221d0[_0x89c616['Variable'][_0xd38e('0x36')][_0xd38e('0x2c')]()]['toString']();}});}return _0x26d0e3;}function getTicket(_0xde979c,_0x3a4ba3,_0x3f46c2,_0x355909,_0x325076,_0x26edd9){return function(_0x6c1be){logger[_0xd38e('0xf')]('['+[_0xde979c['toUpperCase']()]+_0xd38e('0x37'),_0x6c1be);return new Promise(function(_0xcb3a83,_0x579319){var _0x48ac57=_0xde979c['toLowerCase']()===_0xd38e('0x38')?_0x6c1be['userId']:_0x6c1be[_0xd38e('0x24')];var _0x52e95a={'method':_0xd38e('0x1e'),'uri':_0x3f46c2+_0xd38e('0x39')+'?'+_0x26edd9,'body':Object[_0xd38e('0x3a')]({},{'active':'true','caller_id':_0x48ac57,'assigned_to':_0x6c1be['userId'],'short_description':intUtil[_0xd38e('0x3b')](_0x355909[_0xd38e('0x3c')],_0x325076,'\x20'),'description':intUtil[_0xd38e('0x3b')](_0x355909[_0xd38e('0x3d')],_0x325076,'\x0a')},getCustomFields(_0x355909[_0xd38e('0x3e')],_0x325076)),'auth':_0x3a4ba3,'json':!![]};return rp(_0x52e95a)[_0xd38e('0xd')](function(_0x403200){logger['info']('['+[_0xde979c[_0xd38e('0x10')]()]+_0xd38e('0x3f'),_0x403200[_0xd38e('0xe')]);_0x6c1be[_0xd38e('0x40')]=_0x403200[_0xd38e('0xe')][_0xd38e('0x1a')];_0x6c1be[_0xd38e('0x41')]=_0x403200['result'][_0xd38e('0x42')];logger['info']('['+[_0xde979c['toUpperCase']()]+_0xd38e('0x43'),_0x6c1be);_0xcb3a83(_0x6c1be);})['catch'](function(_0x42a705){logger[_0xd38e('0x12')]('['+[_0xde979c['toUpperCase']()]+']',_0x42a705[_0xd38e('0x13')]);_0x579319(_0x42a705[_0xd38e('0x13')]);});});};}function createRemoteTag(_0x58ce70,_0x6d7c88,_0x609113,_0x272984){return new Promise(function(_0x4d43d0,_0x57fcb3){var _0x357430={'method':_0xd38e('0x1e'),'uri':_0x609113+_0xd38e('0x44')+'?'+_0x272984,'body':{'short_description':_0x58ce70,'global':!![],'active':!![],'name':_0x58ce70},'auth':_0x6d7c88,'json':!![]};return rp(_0x357430)['then'](function(_0x6a7913){var _0x4f7b76=_0x6a7913[_0xd38e('0xe')]['sys_id'];_0x4d43d0(_0x4f7b76);});});}function getRemoteTag(_0x13216c,_0x5d7ff2,_0xda6f3a,_0x12b3fe,_0x55dfcb){return new Promise(function(_0x15f815,_0x1e6fab){var _0x55547f={'method':_0xd38e('0xb'),'uri':_0xda6f3a+_0xd38e('0x44')+_0xd38e('0x45')+_0x13216c+'&'+_0x12b3fe,'auth':_0x5d7ff2,'json':!![]};return rp(_0x55547f)[_0xd38e('0xd')](function(_0x49da52){if(_0x49da52[_0xd38e('0xe')][_0xd38e('0x17')]>0x0){var _0x4b03a5=_0x49da52[_0xd38e('0xe')][0x0][_0xd38e('0x1a')];_0x15f815(_0x4b03a5);}else{return createRemoteTag(_0x13216c,_0x5d7ff2,_0xda6f3a,_0x12b3fe)[_0xd38e('0xd')](function(_0x3da1df){_0x15f815(_0x3da1df);});}});});}function assignTagToIncident(_0x1049e6,_0x1a9c16,_0xc999ed,_0x4d94c8,_0x5e0d2b){return new Promise(function(_0x1c85d6,_0x632169){var _0x11ea66={'method':_0xd38e('0x1e'),'uri':_0xc999ed+_0xd38e('0x46')+'?'+_0x5e0d2b,'body':{'label':_0x1049e6,'table':_0xd38e('0x39'),'id_type':_0xd38e('0x47'),'table_key':_0x4d94c8['ticketId'],'title':_0xd38e('0x48')+_0x4d94c8['ticketNumber'],'id_display':_0x4d94c8['ticketNumber']},'auth':_0x1a9c16,'json':!![]};return rp(_0x11ea66)['then'](function(_0x2807b4){_0x1c85d6();})[_0xd38e('0x1c')](function(){_0x1c85d6();});});}function manageTags(_0x2be1b1,_0x42eb9f,_0x3b4617,_0xe5ebf4,_0x109790,_0x1e5a58,_0x510cd0){return new Promise(function(_0x6701eb,_0x520601){var _0x4cc7a8=[];_0x42eb9f['forEach'](function(_0x49d453){_0x4cc7a8[_0xd38e('0x49')](getRemoteTag(_0x49d453,_0x3b4617,_0xe5ebf4,_0x1e5a58,_0x510cd0));});return Promise[_0xd38e('0x4a')](_0x4cc7a8)[_0xd38e('0xd')](function(_0x28f02c){if(_0x28f02c[_0xd38e('0x17')]){logger[_0xd38e('0xf')]('['+[_0x2be1b1[_0xd38e('0x10')]()]+_0xd38e('0x4b'),_0x28f02c);var _0x5d872a=[];_0x28f02c[_0xd38e('0x27')](function(_0x40347f){_0x5d872a[_0xd38e('0x49')](assignTagToIncident(_0x40347f,_0x3b4617,_0xe5ebf4,_0x109790,_0x1e5a58));});return Promise[_0xd38e('0x4a')](_0x5d872a)[_0xd38e('0xd')](function(){_0x6701eb();})[_0xd38e('0x1c')](function(){_0x6701eb();});}else{_0x6701eb();}});});}function getTags(_0x4294ef,_0x472a42,_0x52ef22,_0x359a7e,_0x2026b5,_0x554891){return function(_0x3ad98d){return new Promise(function(_0x1930cf,_0x3989ea){var _0x8b51b2=[];var _0x392afb=_0x359a7e[_0xd38e('0x4c')];if(_0x392afb&&_0x392afb[_0xd38e('0x17')]>0x0){_0x8b51b2=_[_0xd38e('0x4d')](_0x392afb,_0xd38e('0x36'));}if(_0x8b51b2[_0xd38e('0x17')]>0x0){return manageTags(_0x4294ef,_0x8b51b2,_0x472a42,_0x52ef22,_0x3ad98d,_0x2026b5,_0x554891)[_0xd38e('0xd')](function(){_0x1930cf(_0x3ad98d);});}else{_0x1930cf(_0x3ad98d);}});};}function emit(_0x24139c,_0x552a50,_0x47b59f){var _0x4b1a71=_0xd38e('0x4e')+_0xd38e('0x4f')+_0xd38e('0x50')+_0xd38e('0x51');var _0x34a3db={'uri':_0x24139c+_0xd38e('0x52')+_0x47b59f+_0x4b1a71};io['to'](util['format'](_0xd38e('0x53'),_0x552a50))[_0xd38e('0x54')](_0xd38e('0x55'),_0x34a3db);}exports['cs']=function(_0x5012e8,_0x4fd056,_0x583cef,_0x5d9bc9,_0x387023,_0x482b7b,_0xc5909b,_0x20011c){var _0x11e3f2={};var _0x25f94a={'user':_0x482b7b[_0xd38e('0x56')],'pass':_0x482b7b['password']};var _0x144a36=_0xd38e('0x57');var _0x565a27='sysparm_display_value=true';_0x482b7b['remoteUri']=intUtil[_0xd38e('0x58')](_0x482b7b[_0xd38e('0x59')]);_0x482b7b[_0xd38e('0x5a')]=intUtil[_0xd38e('0x58')](_0x482b7b['serverUrl']);var _0x53d5f8=util[_0xd38e('0x5b')]('%s/api/now/table/',_0x482b7b[_0xd38e('0x59')]);_0x11e3f2[_0xd38e('0x15')]=!_[_0xd38e('0x5c')](_0x5d9bc9)?_0x5d9bc9['email']:null;_0x11e3f2[_0xd38e('0x1b')]=_0x482b7b[_0xd38e('0x5d')];_0x11e3f2[_0xd38e('0x20')]=_0x20011c[_0xd38e('0x2c')]()==='outbound'?_0x4fd056[_0xd38e('0x5e')]:_0x4fd056['calleridnum'];_0x11e3f2[_0xd38e('0x5f')]=_0x20011c==='queue'||_0x20011c===_0xd38e('0x60')?_0xd38e('0x61'):_0xd38e('0x38');var _0x486867=util[_0xd38e('0x5b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x482b7b[_0xd38e('0x5a')],_0x4fd056['uniqueid'],md5(_0x4fd056[_0xd38e('0x62')]));if(_0x387023&&_0x387023[_0xd38e('0x63')]){logger[_0xd38e('0xf')](_0xd38e('0x64'),'Recording\x20is\x20enabled!');_0x4fd056[_0xd38e('0x65')]=_0x486867;}else if(_0xc5909b&&_0xc5909b[_0xd38e('0x66')]&&_0xc5909b['recordingFormat']!=='none'){logger[_0xd38e('0xf')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4fd056[_0xd38e('0x65')]=_0x486867;}else{_0x4fd056[_0xd38e('0x65')]='';}return getAdminUser(_0x20011c,_0x25f94a,_0x11e3f2,_0x53d5f8,_0x565a27,_0x144a36)[_0xd38e('0xd')](getUser(_0x20011c,_0x25f94a,_0x53d5f8,_0x565a27,_0x144a36))[_0xd38e('0xd')](getEndUser(_0x20011c,_0x25f94a,_0x53d5f8,_0x565a27,_0x144a36))[_0xd38e('0xd')](getTicket(_0x20011c,_0x25f94a,_0x53d5f8,_0x583cef,_0x4fd056,_0x565a27))['then'](function(_0x3fccf6){logger[_0xd38e('0xf')](util['format'](_0xd38e('0x67'),_0x3fccf6[_0xd38e('0x40')]));logger[_0xd38e('0xf')](util[_0xd38e('0x5b')](_0xd38e('0x68'),_0x20011c));if(_0x20011c!==_0xd38e('0x60')){logger[_0xd38e('0xf')]('['+[_0x20011c['toUpperCase']()]+']','Displaying\x20call\x20in\x20a\x20new\x20tab...');emit(_0x482b7b[_0xd38e('0x59')],_0x5d9bc9[_0xd38e('0x36')],_0x3fccf6[_0xd38e('0x40')]);}})[_0xd38e('0x1c')](function(_0x15830c){logger[_0xd38e('0x12')]('['+[_0x20011c['toUpperCase']()]+_0xd38e('0x69'),util[_0xd38e('0x6a')](_0x15830c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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