Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 7fb332d..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x5fc3=['],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','type','nameField','customField','idField','content','toString','string','toLowerCase','Variable','name',']\x20getTicket\x20input\x20crm','outbound','assign','getString','Subjects','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketId','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','incident','Incident','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','format','user:%s','emit','trigger:browser:url','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','isNil','email','calleridnum','queue','unmanaged','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','none','[OUTBOUND]','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','inspect','lodash','bluebird','util','md5','ioredis','./util','../../../../config/environment','servicenow','redis','defaults','socket.io-emitter','GET','then','length','adminId','info','],\x20getAdminUser\x20crm','catch','error','toUpperCase','userEmail','],\x20getUser\x20entity','result','active','true','sys_id','userId','message','adminEmail','],\x20createEndUser\x20input\x20crm','POST','sys_user?','endUserNumber','System'];(function(_0x51715b,_0xe852a9){var _0x3ba2e2=function(_0x565694){while(--_0x565694){_0x51715b['push'](_0x51715b['shift']());}};_0x3ba2e2(++_0xe852a9);}(_0x5fc3,0xa8));var _0x35fc=function(_0x44474f,_0x431580){_0x44474f=_0x44474f-0x0;var _0x427d97=_0x5fc3[_0x44474f];return _0x427d97;};'use strict';var _=require(_0x35fc('0x0'));var Promise=require(_0x35fc('0x1'));var rp=require('request-promise');var util=require(_0x35fc('0x2'));var md5=require(_0x35fc('0x3'));var Redis=require(_0x35fc('0x4'));var intUtil=require(_0x35fc('0x5'));var config=require(_0x35fc('0x6'));var logger=require('../../../../config/logger')(_0x35fc('0x7'));config[_0x35fc('0x8')]=_[_0x35fc('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x35fc('0xa'))(new Redis(config['redis']));function getAdminUser(_0x16e153,_0x27524f,_0xc72d93,_0x1e5f90,_0x34ff19,_0xf9d3a6){return new Promise(function(_0x2051ab,_0x565f95){var _0x1083a9={'method':_0x35fc('0xb'),'uri':_0x1e5f90+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x34ff19+'&'+_0xf9d3a6,'auth':_0x27524f,'json':!![]};return rp(_0x1083a9)[_0x35fc('0xc')](function(_0x33f491){if(_0x33f491['result'][_0x35fc('0xd')]>0x0){_0xc72d93[_0x35fc('0xe')]=_0x33f491['result'][0x0]['sys_id'];}logger[_0x35fc('0xf')]('['+[_0x16e153['toUpperCase']()]+_0x35fc('0x10'),_0xc72d93);_0x2051ab(_0xc72d93);})[_0x35fc('0x11')](function(_0x2a6ad2){logger[_0x35fc('0x12')]('['+[_0x16e153[_0x35fc('0x13')]()]+']',_0x2a6ad2['message']);_0x565f95(_0x2a6ad2['message']);});});}function getUser(_0x5eac0f,_0x558364,_0x398b67,_0x229d56,_0x53b898){return function(_0x154958){logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20input\x20crm',_0x154958);return new Promise(function(_0x26ba54,_0x45c8b7){if(intUtil['validateEmail'](_0x154958[_0x35fc('0x14')])){var _0x363e47={'method':_0x35fc('0xb'),'uri':_0x398b67+'sys_user?sysparm_query=email%3D'+_0x154958[_0x35fc('0x14')]+'&'+_0x229d56+'&'+_0x53b898,'auth':_0x558364,'json':!![]};logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20rp\x20obj',_0x363e47);return rp(_0x363e47)[_0x35fc('0xc')](function(_0x350a27){logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+_0x35fc('0x15'),_0x350a27);if(_0x350a27[_0x35fc('0x16')][_0x35fc('0xd')]>0x0&&String(_0x350a27[_0x35fc('0x16')][0x0][_0x35fc('0x17')])===_0x35fc('0x18')){_0x154958['userId']=_0x350a27[_0x35fc('0x16')][0x0][_0x35fc('0x19')];}else{_0x154958[_0x35fc('0x1a')]=_0x154958[_0x35fc('0xe')];_0x154958[_0x35fc('0x14')]=_0x154958['adminEmail'];}logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+'],\x20getUser\x20crm',_0x154958);_0x26ba54(_0x154958);})[_0x35fc('0x11')](function(_0x5a93df){logger[_0x35fc('0x12')]('['+[_0x5eac0f['toUpperCase']()]+']',_0x5a93df[_0x35fc('0x1b')]);_0x45c8b7(_0x5a93df['message']);});}else{logger[_0x35fc('0xf')]('['+[_0x5eac0f[_0x35fc('0x13')]()]+']\x20using\x20admin\x20profile');_0x154958['userId']=_0x154958[_0x35fc('0xe')];_0x154958['userEmail']=_0x154958[_0x35fc('0x1c')];_0x26ba54(_0x154958);}});};}function createEndUser(_0x1a5d92,_0x57001c,_0x26b7cb,_0x645eac,_0x383837){logger[_0x35fc('0xf')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+_0x35fc('0x1d'),_0x26b7cb);return new Promise(function(_0x11ccdb,_0x451f0c){var _0x54aedc={'method':_0x35fc('0x1e'),'uri':_0x645eac+_0x35fc('0x1f')+_0x383837,'body':{'user_name':_0x26b7cb[_0x35fc('0x20')],'roles':'user','first_name':_0x26b7cb[_0x35fc('0x20')],'active':_0x35fc('0x18'),'date_format':_0x35fc('0x21'),'phone':_0x26b7cb[_0x35fc('0x20')]},'auth':_0x57001c,'json':!![]};return rp(_0x54aedc)[_0x35fc('0xc')](function(_0x103181){logger[_0x35fc('0xf')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+_0x35fc('0x22'),_0x103181[_0x35fc('0x16')]);_0x26b7cb['endUserId']=_0x103181['result'][_0x35fc('0x19')];_0x11ccdb(_0x26b7cb);})['catch'](function(_0x37b394){logger[_0x35fc('0x12')]('['+[_0x1a5d92[_0x35fc('0x13')]()]+']',_0x37b394[_0x35fc('0x1b')]);_0x451f0c(_0x37b394[_0x35fc('0x1b')]);});});}function getEndUser(_0x12e78f,_0x4e43b4,_0x3fe193,_0x330a14,_0x46b9ef){return function(_0x4441d8){logger[_0x35fc('0xf')]('['+[_0x12e78f[_0x35fc('0x13')]()]+'],\x20getEndUser\x20input\x20crm',_0x4441d8);return new Promise(function(_0x2483be,_0x38193d){var _0x1fecdf={'method':'GET','uri':_0x3fe193+_0x35fc('0x23')+_0x4441d8['endUserNumber']+'&'+_0x330a14+'&'+_0x46b9ef,'auth':_0x4e43b4,'json':!![]};return rp(_0x1fecdf)[_0x35fc('0xc')](function(_0x33a377){if(_0x33a377[_0x35fc('0x16')][_0x35fc('0xd')]>0x0){_0x4441d8['endUserId']=_0x33a377['result'][0x0]['sys_id'];logger[_0x35fc('0xf')]('['+[_0x12e78f['toUpperCase']()]+_0x35fc('0x24'),_0x4441d8);_0x2483be(_0x4441d8);}else{return createEndUser(_0x12e78f,_0x4e43b4,_0x4441d8,_0x3fe193,_0x330a14)['then'](function(_0x9c6b65){logger[_0x35fc('0xf')]('['+[_0x12e78f[_0x35fc('0x13')]()]+_0x35fc('0x25'),_0x9c6b65);_0x2483be(_0x9c6b65);});}})[_0x35fc('0x11')](function(_0x3313fa){logger[_0x35fc('0x12')]('['+[_0x12e78f['toUpperCase']()]+']',_0x3313fa[_0x35fc('0x1b')]);_0x38193d(_0x3313fa[_0x35fc('0x1b')]);});});};}function getCustomFields(_0x4e0ce3,_0x1feda5){var _0x1ccc41={};if(_0x4e0ce3[_0x35fc('0xd')]>0x0){_[_0x35fc('0x26')](_0x4e0ce3,function(_0x813866){if(_0x813866[_0x35fc('0x27')]==='string'&&_0x813866[_0x35fc('0x28')]&&!_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866[_0x35fc('0x2a')]['toLowerCase']()]=_0x813866[_0x35fc('0x2b')][_0x35fc('0x2c')]();}else if(_0x813866['type']===_0x35fc('0x2d')&&_0x813866[_0x35fc('0x2a')]&&_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866[_0x35fc('0x2a')][_0x35fc('0x2e')]()]=_0x813866[_0x35fc('0x2b')][_0x35fc('0x2c')]();}else if(_0x813866[_0x35fc('0x27')]==='variable'&&_0x813866['variableName']&&_0x813866[_0x35fc('0x2a')]&&_0x813866[_0x35fc('0x29')]){_0x1ccc41[_0x813866['idField']['toLowerCase']()]=_0x1feda5[_0x813866['variableName']][_0x35fc('0x2c')]();}else if(_0x813866[_0x35fc('0x27')]==='customVariable'&&_0x813866[_0x35fc('0x2f')]&&_0x813866[_0x35fc('0x2f')][_0x35fc('0x30')]&&_0x813866[_0x35fc('0x2a')]&&_0x813866['customField']){_0x1ccc41[_0x813866['idField']['toLowerCase']()]=_0x1feda5[_0x813866['Variable']['name'][_0x35fc('0x2e')]()][_0x35fc('0x2c')]();}});}return _0x1ccc41;}function getTicket(_0x4fc5bc,_0x119925,_0x56cf1f,_0x13d16c,_0x40797d,_0x350237){return function(_0x2de5d1){logger[_0x35fc('0xf')]('['+[_0x4fc5bc['toUpperCase']()]+_0x35fc('0x31'),_0x2de5d1);return new Promise(function(_0x2c25d5,_0x4fd3d8){var _0x18181b=_0x4fc5bc[_0x35fc('0x2e')]()===_0x35fc('0x32')?_0x2de5d1[_0x35fc('0x1a')]:_0x2de5d1['endUserId'];var _0x3666a5={'method':'POST','uri':_0x56cf1f+'incident'+'?'+_0x350237,'body':Object[_0x35fc('0x33')]({},{'active':_0x35fc('0x18'),'caller_id':_0x18181b,'assigned_to':_0x2de5d1[_0x35fc('0x1a')],'short_description':intUtil[_0x35fc('0x34')](_0x13d16c[_0x35fc('0x35')],_0x40797d,'\x20'),'description':intUtil[_0x35fc('0x34')](_0x13d16c[_0x35fc('0x36')],_0x40797d,'\x0a')},getCustomFields(_0x13d16c[_0x35fc('0x37')],_0x40797d)),'auth':_0x119925,'json':!![]};return rp(_0x3666a5)['then'](function(_0x3e2961){logger[_0x35fc('0xf')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+_0x35fc('0x38'),_0x3e2961[_0x35fc('0x16')]);_0x2de5d1[_0x35fc('0x39')]=_0x3e2961[_0x35fc('0x16')][_0x35fc('0x19')];_0x2de5d1[_0x35fc('0x3a')]=_0x3e2961[_0x35fc('0x16')][_0x35fc('0x3b')];logger[_0x35fc('0xf')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+_0x35fc('0x3c'),_0x2de5d1);_0x2c25d5(_0x2de5d1);})['catch'](function(_0x553ed6){logger[_0x35fc('0x12')]('['+[_0x4fc5bc[_0x35fc('0x13')]()]+']',_0x553ed6[_0x35fc('0x1b')]);_0x4fd3d8(_0x553ed6[_0x35fc('0x1b')]);});});};}function createRemoteTag(_0x3ee296,_0x3e6494,_0x4a4798,_0x4f024c){return new Promise(function(_0x388521,_0x19b2ce){var _0x395d63={'method':_0x35fc('0x1e'),'uri':_0x4a4798+'label'+'?'+_0x4f024c,'body':{'short_description':_0x3ee296,'global':!![],'active':!![],'name':_0x3ee296},'auth':_0x3e6494,'json':!![]};return rp(_0x395d63)[_0x35fc('0xc')](function(_0x13281f){var _0x4965d2=_0x13281f[_0x35fc('0x16')][_0x35fc('0x19')];_0x388521(_0x4965d2);});});}function getRemoteTag(_0x590faa,_0x3e12e4,_0x1ab472,_0x26118e,_0x18f18b){return new Promise(function(_0x5e4018,_0x4de34b){var _0x502a15={'method':_0x35fc('0xb'),'uri':_0x1ab472+_0x35fc('0x3d')+'?sysparm_query=name%3D'+_0x590faa+'&'+_0x26118e,'auth':_0x3e12e4,'json':!![]};return rp(_0x502a15)[_0x35fc('0xc')](function(_0x1f89b3){if(_0x1f89b3[_0x35fc('0x16')][_0x35fc('0xd')]>0x0){var _0x46c59b=_0x1f89b3['result'][0x0][_0x35fc('0x19')];_0x5e4018(_0x46c59b);}else{return createRemoteTag(_0x590faa,_0x3e12e4,_0x1ab472,_0x26118e)[_0x35fc('0xc')](function(_0x39d470){_0x5e4018(_0x39d470);});}});});}function assignTagToIncident(_0x509e77,_0x304dba,_0x1dbf5a,_0x47fb1a,_0x35a676){return new Promise(function(_0x164c7b,_0x1c46b1){var _0x1c4c33={'method':_0x35fc('0x1e'),'uri':_0x1dbf5a+_0x35fc('0x3e')+'?'+_0x35a676,'body':{'label':_0x509e77,'table':_0x35fc('0x3f'),'id_type':_0x35fc('0x40'),'table_key':_0x47fb1a['ticketId'],'title':_0x35fc('0x41')+_0x47fb1a[_0x35fc('0x3a')],'id_display':_0x47fb1a[_0x35fc('0x3a')]},'auth':_0x304dba,'json':!![]};return rp(_0x1c4c33)['then'](function(_0x243871){_0x164c7b();})['catch'](function(){_0x164c7b();});});}function manageTags(_0x4ceacc,_0x5d4a39,_0x23b54f,_0xb1c68a,_0x39a1ee,_0x13901c,_0x3d06b8){return new Promise(function(_0x4bbea0,_0x579f5a){var _0x5353ea=[];_0x5d4a39['forEach'](function(_0x51d231){_0x5353ea[_0x35fc('0x42')](getRemoteTag(_0x51d231,_0x23b54f,_0xb1c68a,_0x13901c,_0x3d06b8));});return Promise[_0x35fc('0x43')](_0x5353ea)[_0x35fc('0xc')](function(_0x3ef680){if(_0x3ef680['length']){logger[_0x35fc('0xf')]('['+[_0x4ceacc[_0x35fc('0x13')]()]+_0x35fc('0x44'),_0x3ef680);var _0x1b0063=[];_0x3ef680[_0x35fc('0x26')](function(_0x1d0e53){_0x1b0063[_0x35fc('0x42')](assignTagToIncident(_0x1d0e53,_0x23b54f,_0xb1c68a,_0x39a1ee,_0x13901c));});return Promise[_0x35fc('0x43')](_0x1b0063)[_0x35fc('0xc')](function(){_0x4bbea0();})['catch'](function(){_0x4bbea0();});}else{_0x4bbea0();}});});}function getTags(_0x35d7c8,_0x47c75f,_0xfbd737,_0x9029e3,_0x2ac8e1,_0x2bc76c){return function(_0x4bdde7){return new Promise(function(_0x465c14,_0x4af592){var _0x4e2835=[];var _0x5f1d4a=_0x9029e3[_0x35fc('0x45')];if(_0x5f1d4a&&_0x5f1d4a['length']>0x0){_0x4e2835=_[_0x35fc('0x46')](_0x5f1d4a,'name');}if(_0x4e2835[_0x35fc('0xd')]>0x0){return manageTags(_0x35d7c8,_0x4e2835,_0x47c75f,_0xfbd737,_0x4bdde7,_0x2ac8e1,_0x2bc76c)['then'](function(){_0x465c14(_0x4bdde7);});}else{_0x465c14(_0x4bdde7);}});};}function emit(_0x42a53a,_0x455b84,_0x3400f0){var _0x1d81a5='%26sysparm_record_target%3Dincident'+_0x35fc('0x47')+_0x35fc('0x48')+_0x35fc('0x49');var _0x5df92d={'uri':_0x42a53a+_0x35fc('0x4a')+_0x3400f0+_0x1d81a5};io['to'](util[_0x35fc('0x4b')](_0x35fc('0x4c'),_0x455b84))[_0x35fc('0x4d')](_0x35fc('0x4e'),_0x5df92d);}exports['cs']=function(_0x2c4309,_0x2ee98b,_0x4464d5,_0x5159a0,_0x28a44b,_0x2008b3,_0x2600d2,_0x4a926d){var _0x1c88d8={};var _0x1b76f0={'user':_0x2008b3['username'],'pass':_0x2008b3['password']};var _0x3969d3='sysparm_limit=1';var _0x223ad3=_0x35fc('0x4f');_0x2008b3[_0x35fc('0x50')]=intUtil[_0x35fc('0x51')](_0x2008b3[_0x35fc('0x50')]);_0x2008b3[_0x35fc('0x52')]=intUtil[_0x35fc('0x51')](_0x2008b3[_0x35fc('0x52')]);var _0x10b725=util[_0x35fc('0x4b')](_0x35fc('0x53'),_0x2008b3[_0x35fc('0x50')]);_0x1c88d8[_0x35fc('0x14')]=!_[_0x35fc('0x54')](_0x5159a0)?_0x5159a0[_0x35fc('0x55')]:null;_0x1c88d8[_0x35fc('0x1c')]=_0x2008b3[_0x35fc('0x55')];_0x1c88d8[_0x35fc('0x20')]=_0x4a926d[_0x35fc('0x2e')]()===_0x35fc('0x32')?_0x2ee98b['destcalleridnum']:_0x2ee98b[_0x35fc('0x56')];_0x1c88d8['callDirection']=_0x4a926d===_0x35fc('0x57')||_0x4a926d===_0x35fc('0x58')?_0x35fc('0x57'):_0x35fc('0x32');var _0x25af78=util[_0x35fc('0x4b')](_0x35fc('0x59'),_0x2008b3[_0x35fc('0x52')],_0x2ee98b[_0x35fc('0x5a')],md5(_0x2ee98b[_0x35fc('0x5a')]));if(_0x28a44b&&_0x28a44b[_0x35fc('0x5b')]){logger['info'](_0x35fc('0x5c'),_0x35fc('0x5d'));_0x2ee98b[_0x35fc('0x5e')]=_0x25af78;}else if(_0x2600d2&&_0x2600d2[_0x35fc('0x5f')]&&_0x2600d2[_0x35fc('0x5f')]!==_0x35fc('0x60')){logger['info'](_0x35fc('0x61'),_0x35fc('0x5d'));_0x2ee98b[_0x35fc('0x5e')]=_0x25af78;}else{_0x2ee98b[_0x35fc('0x5e')]='';}return getAdminUser(_0x4a926d,_0x1b76f0,_0x1c88d8,_0x10b725,_0x223ad3,_0x3969d3)[_0x35fc('0xc')](getUser(_0x4a926d,_0x1b76f0,_0x10b725,_0x223ad3,_0x3969d3))[_0x35fc('0xc')](getEndUser(_0x4a926d,_0x1b76f0,_0x10b725,_0x223ad3,_0x3969d3))[_0x35fc('0xc')](getTicket(_0x4a926d,_0x1b76f0,_0x10b725,_0x4464d5,_0x2ee98b,_0x223ad3))[_0x35fc('0xc')](function(_0xa92234){logger['info'](util[_0x35fc('0x4b')]('The\x20ticket\x20ID\x20is:\x20%s',_0xa92234[_0x35fc('0x39')]));logger[_0x35fc('0xf')](util['format'](_0x35fc('0x62'),_0x4a926d));if(_0x4a926d!==_0x35fc('0x58')){logger[_0x35fc('0xf')]('['+[_0x4a926d[_0x35fc('0x13')]()]+']',_0x35fc('0x63'));emit(_0x2008b3[_0x35fc('0x50')],_0x5159a0[_0x35fc('0x30')],_0xa92234[_0x35fc('0x39')]);}})[_0x35fc('0x11')](function(_0x5806bf){logger['error']('['+[_0x4a926d['toUpperCase']()]+']\x20Error\x20running\x20ServiceNow\x20integration',util[_0x35fc('0x64')](_0x5806bf,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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