Built motion from commit c116dc8b.|2.6.30
[motion2.git] / server / services / ami / trigger / integration / servicenow.js
index 857f2d8..927f594 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x6e60=['endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','picklist','nameField','customField','toLowerCase','content','toString','includes','type','idField','variable','variableName','customVariable','Variable','name',']\x20getTicket\x20input\x20crm','outbound','POST','incident','assign','getString','Subjects','Descriptions','Fields','ticketNumber','number',']\x20getTicket\x20crm','label','label_entry','Incident\x20-\x20','all','push','Tags','map','%26sysparm_record_target%3Dincident','%26sysparm_record_row%3D1%26sysparm_record_rows%3D39','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','format','user:%s','trigger:browser:url','username','password','sysparm_limit=1','sysparm_display_value=true','remoteUri','stripTrailingSlash','serverUrl','%s/api/now/table/','email','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','recordingFormat','[OUTBOUND]','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...','ticketId',']\x20Error\x20running\x20ServiceNow\x20integration','inspect','lodash','util','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','servicenow','defaults','socket.io-emitter','GET','sys_user?sysparm_query=user_name%3Dadmin','then','result','adminId','sys_id','info','toUpperCase','catch','error','message','],\x20getUser\x20input\x20crm','validateEmail','sys_user?sysparm_query=email%3D','userEmail','],\x20getUser\x20rp\x20obj','],\x20getUser\x20entity','true','userId','adminEmail','],\x20getUser\x20crm',']\x20using\x20admin\x20profile','user','endUserNumber','],\x20EndUser\x20schema','sys_user?sysparm_query=phone%3D','length'];(function(_0x31ee1c,_0x2d7dfe){var _0x4619b6=function(_0x46173d){while(--_0x46173d){_0x31ee1c['push'](_0x31ee1c['shift']());}};_0x4619b6(++_0x2d7dfe);}(_0x6e60,0x119));var _0x06e6=function(_0x57e4d3,_0xe4f142){_0x57e4d3=_0x57e4d3-0x0;var _0x68da48=_0x6e60[_0x57e4d3];return _0x68da48;};'use strict';var _=require(_0x06e6('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x06e6('0x1'));var md5=require(_0x06e6('0x2'));var Redis=require(_0x06e6('0x3'));var intUtil=require(_0x06e6('0x4'));var config=require(_0x06e6('0x5'));var logger=require(_0x06e6('0x6'))(_0x06e6('0x7'));config['redis']=_[_0x06e6('0x8')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x06e6('0x9'))(new Redis(config['redis']));function getAdminUser(_0x3aefb0,_0x104030,_0x550cd7,_0x39fcde,_0x4e3162,_0x176cde){return new Promise(function(_0xa4d9f,_0x5360b4){var _0x55a00={'method':_0x06e6('0xa'),'uri':_0x39fcde+_0x06e6('0xb')+'&'+_0x4e3162+'&'+_0x176cde,'auth':_0x104030,'json':!![]};return rp(_0x55a00)[_0x06e6('0xc')](function(_0x251055){if(_0x251055[_0x06e6('0xd')]['length']>0x0){_0x550cd7[_0x06e6('0xe')]=_0x251055[_0x06e6('0xd')][0x0][_0x06e6('0xf')];}logger[_0x06e6('0x10')]('['+[_0x3aefb0[_0x06e6('0x11')]()]+'],\x20getAdminUser\x20crm',_0x550cd7);_0xa4d9f(_0x550cd7);})[_0x06e6('0x12')](function(_0x3e57a6){logger[_0x06e6('0x13')]('['+[_0x3aefb0[_0x06e6('0x11')]()]+']',_0x3e57a6[_0x06e6('0x14')]);_0x5360b4(_0x3e57a6[_0x06e6('0x14')]);});});}function getUser(_0x18e2b8,_0x964c36,_0x18065e,_0x320255,_0x3eaa58){return function(_0x465aa0){logger[_0x06e6('0x10')]('['+[_0x18e2b8[_0x06e6('0x11')]()]+_0x06e6('0x15'),_0x465aa0);return new Promise(function(_0x57d67a,_0x5e7b1c){if(intUtil[_0x06e6('0x16')](_0x465aa0['userEmail'])){var _0x3ab8a3={'method':_0x06e6('0xa'),'uri':_0x18065e+_0x06e6('0x17')+_0x465aa0[_0x06e6('0x18')]+'&'+_0x320255+'&'+_0x3eaa58,'auth':_0x964c36,'json':!![]};logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x19'),_0x3ab8a3);return rp(_0x3ab8a3)[_0x06e6('0xc')](function(_0x297f37){logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x1a'),_0x297f37);if(_0x297f37['result']['length']>0x0&&String(_0x297f37[_0x06e6('0xd')][0x0]['active'])===_0x06e6('0x1b')){_0x465aa0[_0x06e6('0x1c')]=_0x297f37['result'][0x0][_0x06e6('0xf')];}else{_0x465aa0[_0x06e6('0x1c')]=_0x465aa0[_0x06e6('0xe')];_0x465aa0[_0x06e6('0x18')]=_0x465aa0[_0x06e6('0x1d')];}logger[_0x06e6('0x10')]('['+[_0x18e2b8[_0x06e6('0x11')]()]+_0x06e6('0x1e'),_0x465aa0);_0x57d67a(_0x465aa0);})[_0x06e6('0x12')](function(_0x2a00d){logger['error']('['+[_0x18e2b8['toUpperCase']()]+']',_0x2a00d[_0x06e6('0x14')]);_0x5e7b1c(_0x2a00d['message']);});}else{logger[_0x06e6('0x10')]('['+[_0x18e2b8['toUpperCase']()]+_0x06e6('0x1f'));_0x465aa0['userId']=_0x465aa0[_0x06e6('0xe')];_0x465aa0[_0x06e6('0x18')]=_0x465aa0['adminEmail'];_0x57d67a(_0x465aa0);}});};}function createEndUser(_0xcf57e8,_0xec871,_0x4b3eb2,_0x16c96e,_0x2a9ebe){logger['info']('['+[_0xcf57e8[_0x06e6('0x11')]()]+'],\x20createEndUser\x20input\x20crm',_0x4b3eb2);return new Promise(function(_0x37065e,_0xf7737e){var _0x2deb2b={'method':'POST','uri':_0x16c96e+'sys_user?'+_0x2a9ebe,'body':{'user_name':_0x4b3eb2['endUserNumber'],'roles':_0x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(_0x16fef7['result'][_0x06e6('0x24')]>0x0){var _0x11ebef=_0x16fef7[_0x06e6('0xd')][0x0][_0x06e6('0xf')];_0x293440(_0x11ebef);}else{return createRemoteTag(_0x46560b,_0x5ddf25,_0x536485,_0x5e5909)['then'](function(_0x10e881){_0x293440(_0x10e881);});}});});}function assignTagToIncident(_0x406179,_0x3c664d,_0x310c47,_0x18a806,_0x571b0c){return new Promise(function(_0x52f337,_0x2361af){var _0x45d0ea={'method':'POST','uri':_0x310c47+_0x06e6('0x44')+'?'+_0x571b0c,'body':{'label':_0x406179,'table':'incident','id_type':'Incident','table_key':_0x18a806['ticketId'],'title':_0x06e6('0x45')+_0x18a806[_0x06e6('0x40')],'id_display':_0x18a806[_0x06e6('0x40')]},'auth':_0x3c664d,'json':!![]};return rp(_0x45d0ea)['then'](function(_0x205a42){_0x52f337();})[_0x06e6('0x12')](function(){_0x52f337();});});}function manageTags(_0xe68c35,_0x444058,_0x182f1d,_0x2a2046,_0x49a3ac,_0x4d334b,_0x336298){return new Promise(function(_0x392880,_0x495f94){var _0x55af5e=[];_0x444058['forEach'](function(_0x4fd568){_0x55af5e['push'](getRemoteTag(_0x4fd568,_0x182f1d,_0x2a2046,_0x4d334b,_0x336298));});return Promise[_0x06e6('0x46')](_0x55af5e)['then'](function(_0x3af4a7){if(_0x3af4a7['length']){logger['info']('['+[_0xe68c35['toUpperCase']()]+']\x20arrayPromises:\x20IDs\x20in\x20table\x20label',_0x3af4a7);var _0x11b4fe=[];_0x3af4a7[_0x06e6('0x28')](function(_0xfc2723){_0x11b4fe[_0x06e6('0x47')](assignTagToIncident(_0xfc2723,_0x182f1d,_0x2a2046,_0x49a3ac,_0x4d334b));});return Promise[_0x06e6('0x46')](_0x11b4fe)[_0x06e6('0xc')](function(){_0x392880();})[_0x06e6('0x12')](function(){_0x392880();});}else{_0x392880();}});});}function getTags(_0x39e69b,_0x10c10a,_0x112c26,_0x5e5a74,_0xc59605,_0x32cf68){return function(_0x4a6f53){return new Promise(function(_0x213bbf,_0x1b0b4a){var _0x4ed418=[];var _0x21e4c5=_0x5e5a74[_0x06e6('0x48')];if(_0x21e4c5&&_0x21e4c5[_0x06e6('0x24')]>0x0){_0x4ed418=_[_0x06e6('0x49')](_0x21e4c5,_0x06e6('0x36'));}if(_0x4ed418['length']>0x0){return manageTags(_0x39e69b,_0x4ed418,_0x10c10a,_0x112c26,_0x4a6f53,_0xc59605,_0x32cf68)[_0x06e6('0xc')](function(){_0x213bbf(_0x4a6f53);});}else{_0x213bbf(_0x4a6f53);}});};}function emit(_0x45f7c5,_0x3ae9cb,_0x5c6c4e){var _0x5a5280=_0x06e6('0x4a')+_0x06e6('0x4b')+_0x06e6('0x4c')+_0x06e6('0x4d');var _0x1ed467={'uri':_0x45f7c5+'/nav_to.do?uri=incident.do?sys_id%3D'+_0x5c6c4e+_0x5a5280};io['to'](util[_0x06e6('0x4e')](_0x06e6('0x4f'),_0x3ae9cb))['emit'](_0x06e6('0x50'),_0x1ed467);}exports['cs']=function(_0xaea9a2,_0x28fa40,_0x150ef2,_0xa742a3,_0x1be148,_0x2781e4,_0x2a4dd6,_0x58b725){var _0x472b26={};var _0x1f50e0={'user':_0x2781e4[_0x06e6('0x51')],'pass':_0x2781e4[_0x06e6('0x52')]};var _0x3c18b0=_0x06e6('0x53');var _0x25681f=_0x06e6('0x54');_0x2781e4[_0x06e6('0x55')]=intUtil[_0x06e6('0x56')](_0x2781e4[_0x06e6('0x55')]);_0x2781e4['serverUrl']=intUtil[_0x06e6('0x56')](_0x2781e4[_0x06e6('0x57')]);var _0x7e0c51=util[_0x06e6('0x4e')](_0x06e6('0x58'),_0x2781e4['remoteUri']);_0x472b26[_0x06e6('0x18')]=!_['isNil'](_0xa742a3)?_0xa742a3['email']:null;_0x472b26['adminEmail']=_0x2781e4[_0x06e6('0x59')];_0x472b26[_0x06e6('0x21')]=_0x58b725[_0x06e6('0x2c')]()===_0x06e6('0x38')?_0x28fa40['destcalleridnum']:_0x28fa40[_0x06e6('0x5a')];_0x472b26[_0x06e6('0x5b')]=_0x58b725===_0x06e6('0x5c')||_0x58b725===_0x06e6('0x5d')?'queue':'outbound';var _0x516bae=util[_0x06e6('0x4e')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2781e4[_0x06e6('0x57')],_0x28fa40[_0x06e6('0x5e')],md5(_0x28fa40[_0x06e6('0x5e')]));if(_0x1be148&&_0x1be148[_0x06e6('0x5f')]){logger[_0x06e6('0x10')](_0x06e6('0x60'),_0x06e6('0x61'));_0x28fa40[_0x06e6('0x62')]=_0x516bae;}else if(_0x2a4dd6&&_0x2a4dd6[_0x06e6('0x63')]&&_0x2a4dd6[_0x06e6('0x63')]!=='none'){logger[_0x06e6('0x10')](_0x06e6('0x64'),_0x06e6('0x61'));_0x28fa40[_0x06e6('0x62')]=_0x516bae;}else{_0x28fa40[_0x06e6('0x62')]='';}return getAdminUser(_0x58b725,_0x1f50e0,_0x472b26,_0x7e0c51,_0x25681f,_0x3c18b0)[_0x06e6('0xc')](getUser(_0x58b725,_0x1f50e0,_0x7e0c51,_0x25681f,_0x3c18b0))[_0x06e6('0xc')](getEndUser(_0x58b725,_0x1f50e0,_0x7e0c51,_0x25681f,_0x3c18b0))['then'](getTicket(_0x58b725,_0x1f50e0,_0x7e0c51,_0x150ef2,_0x28fa40,_0x25681f))[_0x06e6('0xc')](function(_0x1c87af){logger[_0x06e6('0x10')](util['format']('The\x20ticket\x20ID\x20is:\x20%s',_0x1c87af['ticketId']));logger['info'](util[_0x06e6('0x4e')](_0x06e6('0x65'),_0x58b725));if(_0x58b725!==_0x06e6('0x5d')){logger[_0x06e6('0x10')]('['+[_0x58b725['toUpperCase']()]+']',_0x06e6('0x66'));emit(_0x2781e4[_0x06e6('0x55')],_0xa742a3['name'],_0x1c87af[_0x06e6('0x67')]);}})[_0x06e6('0x12')](function(_0x1a5f90){logger[_0x06e6('0x13')]('['+[_0x58b725['toUpperCase']()]+_0x06e6('0x68'),util[_0x06e6('0x69')](_0x1a5f90,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xec40=['adminEmail','destcalleridnum','calleridnum','callDirection','queue','unmanaged','uniqueid','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingFormat','none','recordingURL','The\x20ticket\x20ID\x20is:\x20%s','call\x20direction:\x20%s','Displaying\x20call\x20in\x20a\x20new\x20tab...',']\x20Error\x20running\x20ServiceNow\x20integration','lodash','util','md5','../../../../config/environment','../../../../config/logger','servicenow','redis','defaults','socket.io-emitter','GET','then','result','length','adminId','sys_id','error','toUpperCase','message','],\x20getUser\x20input\x20crm','userEmail','info','],\x20getUser\x20rp\x20obj','active','true','userId','],\x20getUser\x20crm','catch',']\x20using\x20admin\x20profile','POST','sys_user?','endUserNumber','user','System','],\x20EndUser\x20schema','],\x20getEndUser\x20input\x20crm','sys_user?sysparm_query=phone%3D','endUserId','],\x20getEndUser\x20crm','],\x20createEndUser\x20crm','forEach','includes','picklist','nameField','customField','toLowerCase','content','toString','string','type','idField','variable','variableName','Variable','name',']\x20getTicket\x20input\x20crm','outbound','incident','assign','Subjects','getString','Descriptions','Fields',']\x20POST\x20incident\x20entity\x20schema','ticketNumber','number','label','?sysparm_query=name%3D','label_entry','ticketId','Incident\x20-\x20','push','all',']\x20arrayPromises:\x20IDs\x20in\x20table\x20label','Tags','map','%26sysparm_record_list%3Dactive%253Dtrue','%255EORDERBYDESCnumber','/nav_to.do?uri=incident.do?sys_id%3D','user:%s','emit','trigger:browser:url','username','remoteUri','stripTrailingSlash','format','%s/api/now/table/','isNil','email'];(function(_0x77d286,_0x1ddc6d){var _0x5446a5=function(_0x45e2cf){while(--_0x45e2cf){_0x77d286['push'](_0x77d286['shift']());}};_0x5446a5(++_0x1ddc6d);}(_0xec40,0x7a));var _0x0ec4=function(_0x278f93,_0x5d74c6){_0x278f93=_0x278f93-0x0;var _0x47d224=_0xec40[_0x278f93];return _0x47d224;};'use strict';var _=require(_0x0ec4('0x0'));var Promise=require('bluebird');var rp=require('request-promise');var util=require(_0x0ec4('0x1'));var md5=require(_0x0ec4('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x0ec4('0x3'));var logger=require(_0x0ec4('0x4'))(_0x0ec4('0x5'));config[_0x0ec4('0x6')]=_[_0x0ec4('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x0ec4('0x8'))(new Redis(config[_0x0ec4('0x6')]));function getAdminUser(_0x5e793f,_0x3755b4,_0x13ffea,_0x2dce5f,_0x106920,_0x39bda4){return new Promise(function(_0x1ea9cf,_0x5f5957){var _0x8a15c9={'method':_0x0ec4('0x9'),'uri':_0x2dce5f+'sys_user?sysparm_query=user_name%3Dadmin'+'&'+_0x106920+'&'+_0x39bda4,'auth':_0x3755b4,'json':!![]};return rp(_0x8a15c9)[_0x0ec4('0xa')](function(_0x2f63ef){if(_0x2f63ef[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x13ffea[_0x0ec4('0xd')]=_0x2f63ef[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];}logger['info']('['+[_0x5e793f['toUpperCase']()]+'],\x20getAdminUser\x20crm',_0x13ffea);_0x1ea9cf(_0x13ffea);})['catch'](function(_0x76cfc1){logger[_0x0ec4('0xf')]('['+[_0x5e793f[_0x0ec4('0x10')]()]+']',_0x76cfc1[_0x0ec4('0x11')]);_0x5f5957(_0x76cfc1[_0x0ec4('0x11')]);});});}function getUser(_0x5a4176,_0x42a9aa,_0x33dfb2,_0x5e73a0,_0x50a2d6){return function(_0x85ff70){logger['info']('['+[_0x5a4176['toUpperCase']()]+_0x0ec4('0x12'),_0x85ff70);return new Promise(function(_0x39edaf,_0x7f4146){if(intUtil['validateEmail'](_0x85ff70[_0x0ec4('0x13')])){var _0x54f8e1={'method':'GET','uri':_0x33dfb2+'sys_user?sysparm_query=email%3D'+_0x85ff70[_0x0ec4('0x13')]+'&'+_0x5e73a0+'&'+_0x50a2d6,'auth':_0x42a9aa,'json':!![]};logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x15'),_0x54f8e1);return rp(_0x54f8e1)['then'](function(_0x6ccc43){logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+'],\x20getUser\x20entity',_0x6ccc43);if(_0x6ccc43[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0&&String(_0x6ccc43[_0x0ec4('0xb')][0x0][_0x0ec4('0x16')])===_0x0ec4('0x17')){_0x85ff70[_0x0ec4('0x18')]=_0x6ccc43[_0x0ec4('0xb')][0x0]['sys_id'];}else{_0x85ff70['userId']=_0x85ff70[_0x0ec4('0xd')];_0x85ff70[_0x0ec4('0x13')]=_0x85ff70['adminEmail'];}logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x19'),_0x85ff70);_0x39edaf(_0x85ff70);})[_0x0ec4('0x1a')](function(_0xc0124d){logger[_0x0ec4('0xf')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+']',_0xc0124d[_0x0ec4('0x11')]);_0x7f4146(_0xc0124d['message']);});}else{logger[_0x0ec4('0x14')]('['+[_0x5a4176[_0x0ec4('0x10')]()]+_0x0ec4('0x1b'));_0x85ff70[_0x0ec4('0x18')]=_0x85ff70['adminId'];_0x85ff70['userEmail']=_0x85ff70['adminEmail'];_0x39edaf(_0x85ff70);}});};}function createEndUser(_0x3b1bd6,_0x530c47,_0x3897cc,_0x427a16,_0x8be4c5){logger[_0x0ec4('0x14')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+'],\x20createEndUser\x20input\x20crm',_0x3897cc);return new Promise(function(_0x37ddce,_0x33c203){var _0x44e2c2={'method':_0x0ec4('0x1c'),'uri':_0x427a16+_0x0ec4('0x1d')+_0x8be4c5,'body':{'user_name':_0x3897cc[_0x0ec4('0x1e')],'roles':_0x0ec4('0x1f'),'first_name':_0x3897cc[_0x0ec4('0x1e')],'active':_0x0ec4('0x17'),'date_format':_0x0ec4('0x20'),'phone':_0x3897cc['endUserNumber']},'auth':_0x530c47,'json':!![]};return rp(_0x44e2c2)['then'](function(_0x18907c){logger['info']('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+_0x0ec4('0x21'),_0x18907c[_0x0ec4('0xb')]);_0x3897cc['endUserId']=_0x18907c[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x37ddce(_0x3897cc);})[_0x0ec4('0x1a')](function(_0x445492){logger[_0x0ec4('0xf')]('['+[_0x3b1bd6[_0x0ec4('0x10')]()]+']',_0x445492['message']);_0x33c203(_0x445492[_0x0ec4('0x11')]);});});}function getEndUser(_0x2ccb16,_0x561048,_0x4656a5,_0x1eeb14,_0x2b3cd9){return function(_0x1e3799){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x22'),_0x1e3799);return new Promise(function(_0x39c4f9,_0x32e073){var _0x2e66be={'method':_0x0ec4('0x9'),'uri':_0x4656a5+_0x0ec4('0x23')+_0x1e3799[_0x0ec4('0x1e')]+'&'+_0x1eeb14+'&'+_0x2b3cd9,'auth':_0x561048,'json':!![]};return rp(_0x2e66be)['then'](function(_0x1e57f4){if(_0x1e57f4[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){_0x1e3799[_0x0ec4('0x24')]=_0x1e57f4[_0x0ec4('0xb')][0x0][_0x0ec4('0xe')];logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x25'),_0x1e3799);_0x39c4f9(_0x1e3799);}else{return createEndUser(_0x2ccb16,_0x561048,_0x1e3799,_0x4656a5,_0x1eeb14)[_0x0ec4('0xa')](function(_0x780af5){logger[_0x0ec4('0x14')]('['+[_0x2ccb16[_0x0ec4('0x10')]()]+_0x0ec4('0x26'),_0x780af5);_0x39c4f9(_0x780af5);});}})['catch'](function(_0xca9816){logger[_0x0ec4('0xf')]('['+[_0x2ccb16['toUpperCase']()]+']',_0xca9816['message']);_0x32e073(_0xca9816[_0x0ec4('0x11')]);});});};}function getCustomFields(_0x38b38d,_0x2d1745){var _0x2beab2={};if(_0x38b38d[_0x0ec4('0xc')]>0x0){_[_0x0ec4('0x27')](_0x38b38d,function(_0x47abb3){if(_[_0x0ec4('0x28')](['string',_0x0ec4('0x29')],_0x47abb3['type'])&&_0x47abb3[_0x0ec4('0x2a')]&&!_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x2a')][_0x0ec4('0x2c')]()]=_0x47abb3[_0x0ec4('0x2d')][_0x0ec4('0x2e')]();}else if(_['includes']([_0x0ec4('0x2f'),_0x0ec4('0x29')],_0x47abb3[_0x0ec4('0x30')])&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3[_0x0ec4('0x2b')]){_0x2beab2[_0x47abb3[_0x0ec4('0x31')]['toLowerCase']()]=_0x47abb3['content'][_0x0ec4('0x2e')]();}else if(_0x47abb3[_0x0ec4('0x30')]===_0x0ec4('0x32')&&_0x47abb3[_0x0ec4('0x33')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3[_0x0ec4('0x33')]][_0x0ec4('0x2e')]();}else if(_0x47abb3['type']==='customVariable'&&_0x47abb3[_0x0ec4('0x34')]&&_0x47abb3[_0x0ec4('0x34')][_0x0ec4('0x35')]&&_0x47abb3[_0x0ec4('0x31')]&&_0x47abb3['customField']){_0x2beab2[_0x47abb3[_0x0ec4('0x31')][_0x0ec4('0x2c')]()]=_0x2d1745[_0x47abb3['Variable'][_0x0ec4('0x35')][_0x0ec4('0x2c')]()][_0x0ec4('0x2e')]();}});}return _0x2beab2;}function getTicket(_0x4dcd35,_0x1ab22f,_0x380e7c,_0x5a159d,_0x2472d8,_0x5ee004){return function(_0x399189){logger[_0x0ec4('0x14')]('['+[_0x4dcd35['toUpperCase']()]+_0x0ec4('0x36'),_0x399189);return new Promise(function(_0x2f628c,_0x5d82dc){var _0x7e578e=_0x4dcd35[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x399189[_0x0ec4('0x18')]:_0x399189[_0x0ec4('0x24')];var _0x2efbdb={'method':_0x0ec4('0x1c'),'uri':_0x380e7c+_0x0ec4('0x38')+'?'+_0x5ee004,'body':Object[_0x0ec4('0x39')]({},{'active':_0x0ec4('0x17'),'caller_id':_0x7e578e,'assigned_to':_0x399189[_0x0ec4('0x18')],'short_description':intUtil['getString'](_0x5a159d[_0x0ec4('0x3a')],_0x2472d8,'\x20'),'description':intUtil[_0x0ec4('0x3b')](_0x5a159d[_0x0ec4('0x3c')],_0x2472d8,'\x0a')},getCustomFields(_0x5a159d[_0x0ec4('0x3d')],_0x2472d8)),'auth':_0x1ab22f,'json':!![]};return rp(_0x2efbdb)[_0x0ec4('0xa')](function(_0x247b57){logger[_0x0ec4('0x14')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+_0x0ec4('0x3e'),_0x247b57[_0x0ec4('0xb')]);_0x399189['ticketId']=_0x247b57['result'][_0x0ec4('0xe')];_0x399189[_0x0ec4('0x3f')]=_0x247b57[_0x0ec4('0xb')][_0x0ec4('0x40')];logger['info']('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']\x20getTicket\x20crm',_0x399189);_0x2f628c(_0x399189);})[_0x0ec4('0x1a')](function(_0x47a4cf){logger[_0x0ec4('0xf')]('['+[_0x4dcd35[_0x0ec4('0x10')]()]+']',_0x47a4cf[_0x0ec4('0x11')]);_0x5d82dc(_0x47a4cf[_0x0ec4('0x11')]);});});};}function createRemoteTag(_0xbc6526,_0x24e4f8,_0x14e807,_0x51aaf4){return new Promise(function(_0x286243,_0x3129d2){var _0x5c7ef4={'method':_0x0ec4('0x1c'),'uri':_0x14e807+'label'+'?'+_0x51aaf4,'body':{'short_description':_0xbc6526,'global':!![],'active':!![],'name':_0xbc6526},'auth':_0x24e4f8,'json':!![]};return rp(_0x5c7ef4)[_0x0ec4('0xa')](function(_0x1ae990){var _0x5b87e2=_0x1ae990[_0x0ec4('0xb')][_0x0ec4('0xe')];_0x286243(_0x5b87e2);});});}function getRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b,_0x2c833c){return new Promise(function(_0x53a21e,_0x105187){var _0xe9e401={'method':'GET','uri':_0x49e4a9+_0x0ec4('0x41')+_0x0ec4('0x42')+_0x19eaf3+'&'+_0x178f1b,'auth':_0x2fdcc9,'json':!![]};return rp(_0xe9e401)[_0x0ec4('0xa')](function(_0x1df864){if(_0x1df864[_0x0ec4('0xb')][_0x0ec4('0xc')]>0x0){var _0x184543=_0x1df864['result'][0x0][_0x0ec4('0xe')];_0x53a21e(_0x184543);}else{return createRemoteTag(_0x19eaf3,_0x2fdcc9,_0x49e4a9,_0x178f1b)[_0x0ec4('0xa')](function(_0x104135){_0x53a21e(_0x104135);});}});});}function assignTagToIncident(_0x58d9ff,_0xbd5583,_0x4dba24,_0x3347b4,_0x13989e){return new Promise(function(_0x2ac281,_0x490ebd){var _0x2834fb={'method':_0x0ec4('0x1c'),'uri':_0x4dba24+_0x0ec4('0x43')+'?'+_0x13989e,'body':{'label':_0x58d9ff,'table':_0x0ec4('0x38'),'id_type':'Incident','table_key':_0x3347b4[_0x0ec4('0x44')],'title':_0x0ec4('0x45')+_0x3347b4[_0x0ec4('0x3f')],'id_display':_0x3347b4['ticketNumber']},'auth':_0xbd5583,'json':!![]};return rp(_0x2834fb)['then'](function(_0x30eeb2){_0x2ac281();})[_0x0ec4('0x1a')](function(){_0x2ac281();});});}function manageTags(_0x597116,_0x4e6836,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa,_0x334ec0){return new Promise(function(_0x1117e4,_0x46b30e){var _0x3cc210=[];_0x4e6836[_0x0ec4('0x27')](function(_0x5b4cb3){_0x3cc210[_0x0ec4('0x46')](getRemoteTag(_0x5b4cb3,_0x4e0ad8,_0x5d9080,_0x45dafa,_0x334ec0));});return Promise[_0x0ec4('0x47')](_0x3cc210)[_0x0ec4('0xa')](function(_0x1f7881){if(_0x1f7881[_0x0ec4('0xc')]){logger[_0x0ec4('0x14')]('['+[_0x597116[_0x0ec4('0x10')]()]+_0x0ec4('0x48'),_0x1f7881);var _0x3be732=[];_0x1f7881[_0x0ec4('0x27')](function(_0x313c95){_0x3be732['push'](assignTagToIncident(_0x313c95,_0x4e0ad8,_0x5d9080,_0x35aed9,_0x45dafa));});return Promise[_0x0ec4('0x47')](_0x3be732)[_0x0ec4('0xa')](function(){_0x1117e4();})['catch'](function(){_0x1117e4();});}else{_0x1117e4();}});});}function getTags(_0x5f3b68,_0x249b42,_0x7f8b67,_0x148814,_0x5d3f41,_0x5b9cce){return function(_0xfa8687){return new Promise(function(_0x436b13,_0x338561){var _0x8b9b91=[];var _0x4a5b92=_0x148814[_0x0ec4('0x49')];if(_0x4a5b92&&_0x4a5b92[_0x0ec4('0xc')]>0x0){_0x8b9b91=_[_0x0ec4('0x4a')](_0x4a5b92,_0x0ec4('0x35'));}if(_0x8b9b91[_0x0ec4('0xc')]>0x0){return manageTags(_0x5f3b68,_0x8b9b91,_0x249b42,_0x7f8b67,_0xfa8687,_0x5d3f41,_0x5b9cce)['then'](function(){_0x436b13(_0xfa8687);});}else{_0x436b13(_0xfa8687);}});};}function emit(_0x45cd82,_0x148c29,_0x10196b){var _0x2711a0='%26sysparm_record_target%3Dincident'+'%26sysparm_record_row%3D1%26sysparm_record_rows%3D39'+_0x0ec4('0x4b')+_0x0ec4('0x4c');var _0x3571a2={'uri':_0x45cd82+_0x0ec4('0x4d')+_0x10196b+_0x2711a0};io['to'](util['format'](_0x0ec4('0x4e'),_0x148c29))[_0x0ec4('0x4f')](_0x0ec4('0x50'),_0x3571a2);}exports['cs']=function(_0x18d5ff,_0x20ca90,_0x4cd1f9,_0x319b63,_0x2484d7,_0xc89cf8,_0x2618ae,_0x2c70e5){var _0x503dc1={};var _0x4f87ab={'user':_0xc89cf8[_0x0ec4('0x51')],'pass':_0xc89cf8['password']};var _0x18e293='sysparm_limit=1';var _0x5a0823='sysparm_display_value=true';_0xc89cf8[_0x0ec4('0x52')]=intUtil[_0x0ec4('0x53')](_0xc89cf8[_0x0ec4('0x52')]);_0xc89cf8['serverUrl']=intUtil['stripTrailingSlash'](_0xc89cf8['serverUrl']);var _0x4ee30a=util[_0x0ec4('0x54')](_0x0ec4('0x55'),_0xc89cf8[_0x0ec4('0x52')]);_0x503dc1[_0x0ec4('0x13')]=!_[_0x0ec4('0x56')](_0x319b63)?_0x319b63[_0x0ec4('0x57')]:null;_0x503dc1[_0x0ec4('0x58')]=_0xc89cf8['email'];_0x503dc1[_0x0ec4('0x1e')]=_0x2c70e5[_0x0ec4('0x2c')]()===_0x0ec4('0x37')?_0x20ca90[_0x0ec4('0x59')]:_0x20ca90[_0x0ec4('0x5a')];_0x503dc1[_0x0ec4('0x5b')]=_0x2c70e5===_0x0ec4('0x5c')||_0x2c70e5===_0x0ec4('0x5d')?_0x0ec4('0x5c'):_0x0ec4('0x37');var _0x597bf0=util[_0x0ec4('0x54')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xc89cf8['serverUrl'],_0x20ca90[_0x0ec4('0x5e')],md5(_0x20ca90[_0x0ec4('0x5e')]));if(_0x2484d7&&_0x2484d7[_0x0ec4('0x5f')]){logger['info'](_0x0ec4('0x60'),_0x0ec4('0x61'));_0x20ca90['recordingURL']=_0x597bf0;}else if(_0x2618ae&&_0x2618ae[_0x0ec4('0x62')]&&_0x2618ae[_0x0ec4('0x62')]!==_0x0ec4('0x63')){logger[_0x0ec4('0x14')]('[OUTBOUND]',_0x0ec4('0x61'));_0x20ca90[_0x0ec4('0x64')]=_0x597bf0;}else{_0x20ca90[_0x0ec4('0x64')]='';}return getAdminUser(_0x2c70e5,_0x4f87ab,_0x503dc1,_0x4ee30a,_0x5a0823,_0x18e293)['then'](getUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getEndUser(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x5a0823,_0x18e293))[_0x0ec4('0xa')](getTicket(_0x2c70e5,_0x4f87ab,_0x4ee30a,_0x4cd1f9,_0x20ca90,_0x5a0823))[_0x0ec4('0xa')](function(_0x32438e){logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x65'),_0x32438e['ticketId']));logger[_0x0ec4('0x14')](util['format'](_0x0ec4('0x66'),_0x2c70e5));if(_0x2c70e5!==_0x0ec4('0x5d')){logger[_0x0ec4('0x14')]('['+[_0x2c70e5[_0x0ec4('0x10')]()]+']',_0x0ec4('0x67'));emit(_0xc89cf8[_0x0ec4('0x52')],_0x319b63['name'],_0x32438e[_0x0ec4('0x44')]);}})[_0x0ec4('0x1a')](function(_0x3dd537){logger[_0x0ec4('0xf')]('['+[_0x2c70e5['toUpperCase']()]+_0x0ec4('0x68'),util['inspect'](_0x3dd537,{'showHidden':!![],'depth':null}));});};
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